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| Instruction Manual
Instruction Manual |
43
Troubleshooting
If the appliance does not work properly, this does not always
mean that it is defective. If the coffee machine does not work and
a message is displayed, refer to the problem solving information
in the ‘Messages’ section. If no message is displayed, try to find a
solution by checking the points mentioned in the table below or
contact CDA Customer Care (See the reverse of this manual for
details.)
FAULT
CAUSE
SOLUTION
Coffee is not hot
The cups were not preheated
The brewing unit is too cold
Preheat the cups by rinsing
them out with warm water
(see ‘Tips for coffee making’)
Warm up the brewing unit
with the rinsing programme
before making coffee (see
‘Rinsing’)
The coffee doesn’t have
enough crema
The coffee is too coarsely
ground
The coffee blend it not
suitable
Turn the knob for the grind
level setting anti-clockwise
by one position (see ‘Setting
the grind level’)
Use a coffee blend suited
to fully automated coffee
machines
Coffee comes out too slowly
The coffee is ground too fine
turn the knob for the grind
level setting one position
clockwise (see ‘Setting the
grind level’)
Coffee comes out too quickly
The coffee is too coarsely
ground
Turn the knob for the grind
level setting anti-clockwise
by one position (see ‘Setting
the grind level’)
Coffee only comes out of one
of the spouts on the coffee
dispenser
The holes on the spouts are
blocked
Remove the dry coffee
residues with a needle
(see “Cleaning the coffee
machine”)
FAULT
CAUSE
SOLUTION
The machine does not switch
on when the on/stand by
button is pressed
The main switch on the right
side of the appliance is not
switched on or the mains
plug is not plugged in.
Check that the main switch is
in the ‘ON’ position and that
the power lead is plugged in
the socket properly.
The brewing unit cannot be
taken out for cleaning.
The coffee machine is
switched on. The brewing
unit can only be removed
when the machine is
switched off.
Switch the appliance off and
remove the brewing unit (see
“Cleaning the brewing unit”).
IMPORTANT:
The brewing
unit can only be taken out
when the appliance is
switched off. If you try to
take out the brewing unit
whilst the coffee machine is
switched on, this could be
seriously damaged.
Water comes out of the
spouts instead of coffee.
Too much pre-ground coffee
was inserted.
Remove the brewing unit and
carefully clean the inside of
the machine (see “Cleaning
the coffee machine” and
“Cleaning the brewing
unit”). Repeat the process
using a maximum of 2 level
measuring spoons of ground
coffee.
Ground coffee was used
(instead of coffee beans)
and the machine will not
dispense any coffee.
Pre-ground coffee was
inserted whilst the machine
was switched off.
Remove the brewing unit and
carefully clean the inside of
the machine (see “Cleaning
the coffee machine” and
“Cleaning the brewing unit”).
Repeat the process with the
machine switched on.
Coffee does not come out
of the spouts on the coffee
dispenser but out of the
service door at the side.
The holes on the coffee
dispenser are blocked with
dried on coffee.
The swing drawer on the
inside of the service hatch is
blocked and will not move.
Remove the dried on coffee
with a needle (see “Cleaning
the coffee machine”).
Carefully clean the swing
drawer, particularly in the
area around the hinges so
that these continue to move.
Milk is frothed up too much
or too little.
Wrong setting of the slider on
the lid of the milk container
If the milk is not frothy
enough, the milk container
may not be correctly in place
You can set the amount of
froth on the milk to any level
using the slider on the lid:
‘CAPPUCCINO’ (very frothy
milk) or ‘CAFFELATTE’ (not
so frothy milk).
Put the milk container
correctly in place.