CCL DG-120 Operating Manual Download Page 2 | Manualshive

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CCL DG-120 Operating Manual Download Page 2

Day / Night Mode Changeover
Do Not Disturb

DOSA

Dynamic Lock

Emergency Call

Hot Line

Hold a Call / P-Hold
Junction Special Group
Master Cancellation of DND, Follow Me, Call Forward, Auto Call

Memory Dialing - Common

Memory Dialing - Personal

Message

Mini Email

One Touch Keys (DSS Keys)

Operator Console - Extra

Paging

Private Line

Queued Call

Redial

Ring / Voice Paging

Service Extension
Speaker Phone Mode Operation
Volume Control

Operator’s Features

Attending Incoming Calls

                Holding an Extension & Dialing Out
                Check In
                Check Out
                Entering of the bills
                DND Override

DSS (Direct Station Selector)

Forceful Release of Junction or Extension

Form Feed for Printer

Hotel Name

                Message Reminder
                Guest Message - Cancellation
                Private Line

                Room Shifting
                Reprint Room Bill
               Temporary Check Out

Temporary Check In

KTS Keys Functions

Terms of Warranty

Note- Copper Connections reserves the right to alter equipment specifications and descriptions contained

herein and makes no commitment to update or keep current the information herein. All information
herein is subject to change at any time without notice. No part of this publication shall be deemed to
be part of any contract or commitment whatsoever.

- Product specifications and features are subject to changes without prior notice due to our constant

endeavor to improve the product.

- All features mentioned in this manual are not part of standard systems. Some features need optional

hardware/software upgradation.

- Not every feature in this manual is likely to have been installed in your system or extension.

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Summary of Contents for DG-120

Page 1: ...services We welcome your feedback query at service copperconnections com Table of Contents Abbreviations Used Numbering Plan Programming Method Passwords Alarm Set from Extension Alarm Set from Operator s Extension Auto Answer Auto Attendant Auto Call Back from Busy Extension Junction Barge In Barge In Disallow Boss Secretary Feature Broker s Call Call Charge display Call Consult Call Forward Call...

Page 2: ...eminder Guest Message Cancellation Private Line Room Shifting Reprint Room Bill Temporary Check Out Temporary Check In KTS Keys Functions Terms of Warranty Note Copper Connections reserves the right to alter equipment specifications and descriptions contained herein and makes no commitment to update or keep current the information herein All information herein is subject to change at any time with...

Page 3: ...mming can be done from KTS as well as SLT In case of Hotel version PBX Programming is possible only from Operator s KTS PBX Programming from KTS Press prog key KTS will display PASSWORD Enter the PBX Password By default PBX Password is 1234 Now MODE will be displayed Proceed with the desired programming On successfully accepting the command display will show PASS else ERROR For next command press ...

Page 4: ...n first the password should be reset to the default password by using the command 55 Password 8 Now a new password can be set by the command i e 55 password 9 Note When a room is checked out the password of the room becomes 77 This feature can be used only if the room is checked in and this feature cannot be accessed from the operator and it cannot be activated from the operator extension Alarm Se...

Page 5: ... internal call If any conversation is going on in the room the caller will inadvertently be listening to the conversation Auto Attendant REQUIRES A DISA CARD In Office Version The DISA card can be used as an auto attendant for all incoming calls The DISA card plays greeting message and transfers the call to the extension depending on the number dialed by the caller Each DISA card can handle 2 inco...

Page 6: ...ator extension is set as DISA answer port Hotel Version The DISA card can be used to store voice messages which can be used for the following purposes 1 To play a greeting message for all incoming Junction line programmed for DISA landing 2 To play an alarm message when an extension user lifts his handset on an alarm call 3 To play an intimation message if there is any message for a guest Each DIS...

Page 7: ...xtension using this facility The first extension becomes BOSS while second extension works as SECRETARY All incoming calls for BOSS will land at SECRETARY extension while only secretary is able to call the BOSS and transfer the calls to him However the BOSS can dial outside directly or ask the SECRETARY to make a call and transfer it to him Note Boss Secretary extension has to be defined as per th...

Page 8: ...ension Password Dial 50 Hear Confirmation tone Keep the handset down In case of Hotel Version Any room can forward its incoming internal and external calls to any other room using this feature Procedure Dial 52 extension number where the calls are to be forwarded To cancel Dial 55 777 Default Extension Password 2 Note This feature can be used in Hotel version only if the room is checked in This fe...

Page 9: ...swer from the destination extension the call will come back to that extension who transferred the call If at the time of call back transferring extension is busy the call will be diverted to the operator CLI Calling Line Identification The KTS displays the Telephone Number of the Caller when an incoming Junction call rings on it This works if TKB CLI card or TKB H CLI card is used Conference Two t...

Page 10: ... in default M 1 for Day Mode 0 for Night Mode Press rls key Do Not Disturb This feature enables you to inhibit your telephone from ringing but you can still make outgoing calls Any incoming call for your extension will be automatically cancelled and the caller will get busy tone In Office Version To activate DND Dial 84 Hear Confirmation tone Keep the handset UNCONDITIONAL DND If the DND is locked...

Page 11: ...r telephone number or to redial the same number dial 1 to disconnect the current call After this you can dial the Junction access code and proceed as explained above To come out from DOSA dial 2 All Calls made through DOSA will be accounted to your extension The DOSA calls using your passcode is possible only if you have opened the DOSA lock from your extension To Open DOSA Lock Get into Own super...

Page 12: ...ected To Set Immediate Hotline with extension Dial 55 777 Default Extension Password Dial 90 followed by the extension number Press HOLD key Hear Confirmation tone Press RLS key or press sp mic key To Set Immediate Hotline with Junction Dial tone Dial 55 777 Default Extension Password Dial 90 followed by the Junction Access code 0 or 700 701 etc Press HOLD key Hear Confirmation tone Press RLS key ...

Page 13: ...nes are to be used Where some Junction Lines are used for tie linking of two PBXs Where different group for STD ISD Junctions are to be created To access Junctions of Special Group dial 89 This special Junction Group is accessible to all extensions except for Extensions whose COS 0 Master Cancellation of DND Follow Me Call Forward Auto Call Back This feature is used to cancel all feature settings ...

Page 14: ...own extension number to another KTS user Press MSG key on getting a busy tone or ring back tone Hear confirmation tone Keep the handset To view message when the MSG key lights up Press MSG key Press FLASH key to erase message Or Press RDL key to get connected to the extension which has left the message Note If more than one message is left for your extension you can view the next message only afte...

Page 15: ...rator cannot be logged in or logged out After Logging Out the extension works like a normal extension In Hotel Software To log in as extra operator Dial 55 77 Default Extension Password Dial 7 Get confirmation tone Press rls key To log out as extra operator Dial 55 77 Default Extension Password Dial 85 Get confirmation tone Keep the handset Note The main operator cannot be logged in or logged out ...

Page 16: ...assword Dial 60 Hear Confirmation tone Keep the handset down Redial For redialing the last dialed Telephone number on Junction line press REDIAL key Note In case of delayed dial tone from DOT redial will not work Ring Voice Paging Discontinued This feature can be used by any extension that dials a key phone extension number The calling extension can activate the speakerphone of the key phone being...

Page 17: ...he queue by either disconnecting the current call by pressing the rls key or by putting the current call on PHOLD by pressing the PHOLD key The call in queue will be automatically connected after the current call is released Similarly all the calls in the queue can be attended one by one It is advisable to release each call by pressing the rls key rather than replacing the handset on the cradle so...

Page 18: ...ss 70 In case you want to enter the value Rs 5750 00 Press 575000 continuously When a room is being checked out after entering the correct room number the display will show the following messages in sequence Sr No Rent Food Laundry Misc Tax Enter each bill as explained above After entering the Tax amount the printer will start printing The telephone bill of the room will be calculated automaticall...

Page 19: ...llation When a guest calls the reception for collecting his message operator has to press msg key while conversing with the guest This will cancel the message reminder for the guests room Private Line OFFICE VERSION A Junction line can be set as a private line to any extension user Only that extension user can access private line By using this feature misuse of the STD Junction can be avoided NOTE...

Page 20: ... checks out his room After temporary check out of a room the room will loose direct dialing facility To Temporary Chk Out a room Press T CHK OUT key display will show CHECK OUT Temp Dial the required room number If a valid room number is entered the display will show PASS Press rls key Note After using this command the printout of that particular room will not get printed So this feature can be us...

Page 21: ...arty can then put his present call on hold and press the ECALL key and answer the call After he finishes conversation he can get back to his previous call by simply pressing the rls key LCD DISPLAY A 2 X 16 LCD display is provided which gives the time numbers dialed from the Key phone in house caller s name along with his room number During programming the details can also be viewed on the Key pho...

Page 22: ...installation b Copper Connections Pvt Ltd was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty period c The product was used with or connected to equipment not fit for use with Copper Connections Pvt Ltd system or used in other than its intended use d THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPEAR ON EARTH e THE ...

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