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• 

To disable call forwarding:

1.

 On the Main Menu screen, select 

Forward.

2.

 If you have more than one line, select a line.

3.

 Choose your forwarding type and select 

Disable.

Initiate a Conference Call

You can initiate a conference call with up to 24 contacts

To initiate a conference call:

1.

 Call a contact.

2.

 Select 

Conference

 and call your next contact.

3.

 When your contact answers, select 

Conference.

You can also join an active and held call into a conference call.

To join two calls into a conference call:

On the Calls screen, select

 Join.

Manage Conference Calls

When you initiate a conference call, you can manage all or individual 

conference participants.

To manage all conference participants:

Do one of the following:

• 

Select 

Hold

 to hold all participants

• 

Select 

Mute

 to mute all participants

To manage individual participants:

1. 

Highlight a participant and Select 

Manage.

2. 

Do one of the following:

• 

Select 

Far Mute

 to mute the participant

• 

Select 

Hold

 to place the participant on hold.

• 

Select 

Remove

 to remove the participant from the conference and create a 

separate call with the participant.

• 

Select 

Information

 to view information for the participant.

View Recent Calls

You can view placed, received, and missed calls. 

To view recent calls:

Select 

Directories > Recent Calls

View the Contact Directory

You can view and add contacts to the Contact Directory.

To view the Contact Directory:

Select 

Directories > Contact Directory.

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3725-48827-001A | UC Software 5.8.0 | May 2018

To add a contact to the Contact Directory:

1. 

In the Contact Directory, select 

Add.

2. 

Enter the contact’s information and select 

Save.

You can enter a number between 1 and 99 in the

 Favorite Index 

field to make a 

contact a favorite.

Listen to Voicemail

When you have new voicemail messages, the messages icon         displays 

on your line.

To listen to voicemail

1.

 On the Main Menu screen, select 

Messages

 or press          .

2.

 Select 

Message Center > Connect.

3.

 Follow the prompts.

Enable Do Not Disturb

You can enable Do Not Disturb when you do not want to receive calls.

To enable or disable Do Not Disturb:

On the Main Menu screen, select 

DND.

Set Ringtones

You can set ringtones for incoming calls from all contacts and from 

individual contacts.

To set a ringtone for incoming calls:

Select 

Settings > Basic > Preferences > Ring Type

 and select ringtone.

Polycom VVX 250,350, and 450 

Business IP Phones - Quick Tips

www.polycom.com
© 2018, Polycom, Inc. All rights reserved. Polycom® and the names and marks associated with 
Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered 
and/or common-law marks in the United States and various other countries. All other 
trademarks are property of their respective owners.

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