End Calls
You can only end active calls. To end a held call, you must resume the call first.
To end an active call:
Replace the headset in the cradle, press or , or press the
End Call
soft key.
To end a held call:
1.
Highlight the held call and press
Resume.
2.
Press
End Call.
Hold and Resume Calls
You can have multiple calls on hold and resume a call at any time.
To hold a call:
Highlight the call and press the
Hold
soft key or press
.
To resume a call:
Highlight the call and press the
Resume
soft key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1.
Press and hold the
Transfer
soft key or press .
2.
Choose
Blind
or Consultative.
3.
Dial a number or choose a contact. If you choose a contact. If you chose
Blind
the call is transferred immediately.
4.
If you chose Consultative, press the Transfer soft key or press after speaking
with your contact.
Forward Calls
You can forward an incoming call to a contact or forward all incoming calls to a
contact
To forward an incoming call:
1.
On the
Incoming Call
screen, select
Forward.
2.
Enter your contact's number and select
Forward.
To forward all incoming calls:
1.
On the Main Menu screen, select
Forward.
2.
If you have more than one line, select a line.
3.
Choose either
Always, No Answer, or Busy.
4.
Enter your contact's number and select
Enable.
If you chose
No Answer,
you can enter the number of rings before the call is
forwarded.
1. Main Menu Screen
Displays menu options for settings and device
information. Available anytime
2. Calls Screen
Displays all Active and Held calls.
Available when you have an Active or Held call in
progress.
3. Lines Screen
Displays phone lines, favorites, and conditional soft
keys. Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
Press to view the Main Menu, Lines, or Calls screen.
Place Calls
You can only have one active call in progress on your phone.
To place a call
Do one of the following
•
Pick up the headset, press or , enter the phone number, and press
Send.
•
Enter the phone number, press
Dial
, and pickup the handset, or press or
•
Press the Line key, enter the phone number, and select
Send.
•
Select
New Call
, enter the phone number, and press
Send.
Answer Calls
You can answer calls using the handset, speakerphone, or a headset.
To answer a call
Do one of the following
•
To answer with the speakerphone, press or press the
Answer
soft key.
•
To answer with the handset, pick up the handset.
•
To answer with the headset, press
These Quick Tips apply to VVX 250, 350, and 450
business IP phones
3725-48827-001A | UC Software 5.8.0 | May 2018
Polycom
®
VVX
®
250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active and
Held calls.
Available when you
have an Active or Held
calls in progress
.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch among Phone Screens
You can view any screen on your phone from other
screens
To switch between screens:
»
Press
to view the Main Menu, Lines, or
Calls screen.
Place Calls
You can only have one active call in progress on
your phone.
To place a call:
»
Do one of the following:
Pick up the handset, press
or
, enter
the phone number, and press
Send
.
Enter the phone number, press
Dial
, and
pick up the handset, or press
or
.
Press the Line key, enter the phone
number, and select
Send
.
Select
New Call
, enter the phone number,
and press
Send
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
»
Do one of the following:
To answer with the speakerphone, press
or press
Answer
soft key.
To answer with the handset, pick up the
handset.
To answer with a headset, press
.
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
»
Replace the handset in the cradle, press
or
, or press the
End Call
soft key.
To end a held call:
1
Highlight the held call and press
Resume.
2
Press
End Call
.
Hold and Resume Calls
You can have multiple calls on hold and resume a
call at any time.
To hold a call:
»
Highlight the call and press the
Hold
soft key
or press .
To resume a call
»
Highlight the call and press the
Resume
soft
key or press
.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1
Press and hold the
Transfer
soft key or press
.
2
Choose
Blind
or
Consultative
.
3
Dial a number or choose a contact.
If you chose
Blind
, the call is transferred
immediately.
Polycom VVX 250,350, and 450
Business IP Phones - Quick Tips
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2
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