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Cassida 8800R Mixed Currency Counter & Sorter

Other possible errors:

LOWER LEFT
COUNTING 
SENSOR

UPPER LEFT
COUNTING
SENSOR

ENCODER
SENSOR

START
SENSOR

BACK DOOR
OPEN

Issue with the lower left counting 
sensor.

Issue with the upper left counting 
sensor.

Issue with the encoder sensor.

Issue with the start sensor.

Back door not securely closed.

Clean the sensor.
See section 6.1 Maintenance for location 
of sensors.

Clean the sensor.
See section 6.1 Maintenance for location 
of sensors.

Restart the machine.
Make sure rollers are turning and nothing 
prevents them from turning.
If not resolved contact Cassida technical 
support.

Clean the sensor.
See section 6.1 Maintenance for location 
of sensors.

Ensure back door is closed.
Press start to continue.

Error Message

Cause

Solution

29

Summary of Contents for 8800R

Page 1: ......

Page 2: ...ions about your Cassida 8800R and its operation please contact technical support at www CassidaUSA com support CHOKING HAZARD SMALL PARTS WARNING RISK OF ELECTRICAL SHOCK DO NOT DISPOSE IN TRASH WARNI...

Page 3: ...eep the machine away from direct sunlight and strong magnetic fields These could interfere with the counterfeit detection sensors When not using the unit for an extended period of time disconnect the...

Page 4: ..._ 12 3 2 Mix Mode_______________________________________________________________________________ 13 3 3 Sort Mode_______________________________________________________________________________ 13 3 4...

Page 5: ...or ___________________________________________________________________ 21 6 1 Maintenance ____________________________________________________________________________22 6 2 Feed Gap Adjustment________...

Page 6: ...offers best in class user experience with high level of performance The Cassida 8800R comes with a variety of operating modes and functions Mix Sort VSort Count Face Orient Add and Batch to meet all c...

Page 7: ...ange Feeding system Display Counterfeit detection Ambient temperature Operating humidity Size Weight AC 100 240 V 50 60Hz 70W up to 1 200 bills min 0 07 0 15mm 500 bills 200 bills 1 999 bills Roller f...

Page 8: ...moving money forward 1 4 Front View 1 Bill Guides 2 Hopper 3 Hopper Start Sensor 4 Control Panel 5 TFT Touch Screen 6 Stacker 7 Stacker Sensor 6 7 3 1 5 4 2 6...

Page 9: ...8800R Mixed Currency Counter Sorter 1 5 Rear View 8 Carrying Handle 9 Back Door Handle 10 External Display Port 1 1 Power Outlet Fuse 12 Power Switch 13 USB Port 14 Printer Port RJ 1 1 7 9 1 1 12 13...

Page 10: ...lect or back in Menu increase or decrease the batch amount Changes mode MIX SORT VSORT COUNT FACE ORIENT Shows settings Activates Deactivates Batch function Activates Deactivates Add function Shows am...

Page 11: ...izable User Name 5 Date Time 6 Total Value of Bills Counted in MIX SORT VSORT FACE and ORIENT Modes or the Last Number of Bills Counted in COUNT Mode 7 Number of Bills Counted 8 Add Function Activated...

Page 12: ...is ready to operate In order to avoid jams and ensure proper operating speed of the machine it is important to correctly load the hopper Cassida recommends to not use more that 500 bills at a time an...

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Page 15: ...DE button or by pressing the mode name on the touch screen until SORT is displayed on the home screen SORT mode allows the user to count and sort bills by one denomination which is automatically deter...

Page 16: ...complete the user can review a detailed report by pressing the REPORT button To return to VSORT mode from another mode press the MODE button or on the touch screen press the mode name until VSORT is...

Page 17: ...e count Total number of bills and total value will be displayed on the home screen When operation is complete you can view a detailed report by pressing the REPORT button To return to ORIENTATION mode...

Page 18: ...e home screen BATCH function is used to select a batch quantity for a specific counting process With the BATCH function active the machine counts a preset number of bills and then stops counting when...

Page 19: ...s available by pressing the REPORT button and provides an on screen report of the total amount of each denomination counted the value of the counted bills of that denomination and a grand total value...

Page 20: ...cable comes with the Cassida Thermal Printer Finally connect the other end of the printer cable to the printer See illustration below Ensure the printer power is ON before printing The Menu can be acc...

Page 21: ...to move the cursor right press up and down arrows to change the date and time and press right arrow past the minutes to confirm the change set ok should be displayed on the screen Press left arrow to...

Page 22: ...ral reasons a genuine bill may be recognized as counterfeit Possible reasons for a bill to be indicated as suspect include direct sunlight exposure worn out bill excessively dirty bill or advanced cou...

Page 23: ...everal notes pass through the counting mechanism at once This feature is activated in all modes If the unit detects a chain error it will beep and display a CHAIN message with instructions on the scre...

Page 24: ...rs can affect the Cassida 8800R s performance and cause genuine bills to be rejected It is suggested that the user performs weekly maintenance on the unit to maintain top performance To avoid malfunct...

Page 25: ......

Page 26: ...e bill is being pulled into the feed mechanism Double or Half Note errors turn the knob clockwise tighten the feed gap Adjust 1 dot then re test the machine to see if the problem is corrected Repeat i...

Page 27: ...1 Ensure the machine is turned on 2 Press MENU select 4 SERVICE and then select 2 CALIBRATION Now select CIS and follow the instructions on the screen 3 Rotate the 8800R to the back 4 Pull back door h...

Page 28: ...lly proceed to close the back door with the calibration card inside the machine 6 Turn the machine around and press the START STOP button to start the calibration process 7 Calibration will begin and...

Page 29: ...unterfeit magnetic MG ultraviolet UV or infrared IR features The size of the bill is out of range Remove all bills from stacker Re count If excessive errors occur ensure 1 Bills are loaded properly re...

Page 30: ...ne Remove bills or foreign objects from the hopper Clean Hopper sensor ref section 6 1 Maintenance Remove bills or foreign objects from the stacker Clean Stacker sensor ref section 6 1 Maintenance Ope...

Page 31: ...with the start sensor Back door not securely closed Clean the sensor See section 6 1 Maintenance for location of sensors Clean the sensor See section 6 1 Maintenance for location of sensors Restart t...

Page 32: ...st refer to the Maintenance section 6 1 1 Bills were incorrectly inserted into the hopper refer to section 2 2 Loading the Hopper 2 Feed Gap is not adjusted properly refer to section 6 2 Feed Gap Adju...

Page 33: ...nce quote contact Cassida Technical Support at www CassidaUSA com support Shipping The warranty does not cover the cost of shipping to Cassida s Technical Service Center Technical Support Contact Info...

Page 34: ...by Cassida Corporation USA Made in China 2021 Cassida Corporation All rights reserved Specifications subject to change without notice Cassida is a registered trademark of Cassida Corporation FN 8800R...

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