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7.1 Safety notices
Attention
►
Only qualified electricians, who have been trained by the manufacturer, may carry out any
repairs on electrical equipment.
►
Improperly performed repairs can cause considerable dangers for the user and damages to
the device.
7.2 Causes and rectification of faults
The following table assists in localizing and rectifying minor faults.
Possible Problem
Possible Cause
Solution
The oven does not work The appliance is not plugged in
Make sure the oven is plugged in.
You have not turned on the oven
Press “ON/OFF" button to power on.
The door is not closed properly
Make sure the door is closed well.
Steam is coming out
from the top of the oven
door
You are cooking high moisture
content foods
This is normal. The door is vented to
release steam created from high-
moisture content foods such as frozen
breads.
White smoke is coming
out of the oven
This is the first time using the oven
This is normal upon first use. We
suggest setting the oven to the highest
temperature and letting it run empty
from 18-20 minutes.
You’re cooking greasy food
This is normal when cooking greasy
foods. This will not affect the cooking
process.
The multi pan, crumb tray, or
heaters still contain grease or oil
residue from previous use
Ensure each component is properly
cleaned after each use.
Dark smoke is coming
out of the oven
Food is burning
Immediately turn off the oven, be careful
when you take out the food.
The ingredients cooked
with the oven are not
done
Too much food in the oven at once
Reduce the amount of food in the oven
when cooking.
Setting temperature too low or time
too short
Set the temperature higher or time
longer
Choose the incorrect function
Make sure you cook with the proper
function.
Foods are cooked
unevenly
Ingredients are stacked or close to
each other during cooking
Make sure food and ingredients are
spread out evenly.
Multi pan, Air Fry basket or Oven
rack position is not adjusted
Adjust oven inserts into the proper
position. Take caution as these
components may be hot.