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1

2

3

4

5

1

PLUG 

the separate

Telephone Cord included in
the package into the rear of
the unit. 

PLUG 

the TC-919’s

Telephone Cord into a
Telephone Wall Jack.

ADDITIONAL INFO

TROUBLESHOOTING

REFERENCIA RÀPIDA

FCC REQUIREMENTS

USER INSTRUCTIONS

1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label

that contains, among other information, the FCC registration number and Ringer Equivalence
Number (REN) for this equipment. If requested, provide this information to your telephone
company.

2. The REN is useful to determine the quantity of devices you may connect to your telephone line and

still have all of those devices ring when your number is called. In most, but not all areas, the sum of
the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should call your local telephone company
to determine the maximum REN for your calling area.

3. If your answering machine causes harm to the telephone network, the telephone company may

discontinue your service temporarily. If possible, they will notify you in advance. But if advance
notice is not practical, you will be notified as soon as possible. You will be advised of your right to
file a complaint with the FCC.

4. Your telephone company may make changes in its facilities, equipment, operations, or procedures

that could affect the proper operation of your equipment. If they do, you will be given advance
notice so as to give you an opportunity to maintain uninterrupted service.

5. If there is a problem with this unit, the telephone company may ask you to disconnect this

equipment from the network until the problem has been corrected or you are sure that the
equipment is not malfunctioning.

6. Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized

repairs void registration and warranty. Contact seller or manufacturer for details of permissible
user-performed routine repairs, and where and how to have other than routine repairs made.

7. This equipment may not be used on coin service provided by the telephone company. Connection to

party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.)

Jack: RJ11   Ringer Equivalence: See bottom/underside of the TC-919 base unit.

CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.  If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

Consult the dealer or an experienced radio/TV technician for help.

Any changes made by the user not approved by CASIO PHONEMATE can void the user’s authority to
operate the equipment. This product is hearing aid compatible.

L

IMPORTANT CORDLESS

TELEPHONE INFORMATION

INTERFERENCE INFORMATION

Notice: This cordless telephone uses radio communications between the handset and the base unit,
and may not ensure privacy of communication. Other devices including other cordless telephones
may interfere with the operation of this cordless telephone or cause noise during operation. Cordless
telephone equipment generates and receives radio waves and, if not installed and used properly, may pick
up interference.
To prevent interference:

Avoid locations such as heating appliances, electrical equipment (e.g., fluorescent lamp, TV, radio,

refrigerator, computer), places subject to direct sunlight, excessive dust, moisture, vibration, etc.

Locate the base unit in a high place in the house (such as the second floor) in order to receive the

most effective communication range. Fully extend the base unit antenna. Telephones must not cause
interference to any licensed radio service.

WARNING

To prevent fire or shock hazard, do not expose the set to rain or moisture.
To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.

CAUTION

1. Use batteries only intended for recharging. Use only the following battery pack:

Nickel-Cadmium Rechargeable, 3.6 volts, 600 mAh.

2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for special

disposal instructions.

3. Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the

eyes or skin. It may be toxic if swallowed.

4. Exercise care when handling the battery in order not to

short the battery with conducting materials such as
rings, bracelets, and keys. The battery or conductor
may overheat and cause burns.

IMPORTANT

SAFETY INSTRUCTIONS

INSTALLATION INSTRUCTIONS

1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at

the network interface.

4. Use caution when installing or modifying telephone lines.

SAFETY PRECAUTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use

a damp cloth for cleaning.

4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in

a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage

to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from

overheating, these openings must not be blocked or covered. The openings should never be blocked by
placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near
or over a radiator or heat register. This product should not be placed in an enclosed environment unless
proper ventilation is provided.

7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused

by animals or persons walking on it.

8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage

points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceperson

when service or repair work is required. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently
used.

11. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the

following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those

controls, that are covered by the operating instructions because improper adjustment of other controls
may result in damage and will often require extensive work by a qualified technician to restore the
product to normal operation.

E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.

12. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk

of electric shock from lightning.

13. Do not use the telephone to report a gas leak while near the leak.

SAVE THESE INSTRUCTIONS

M

Two-line installations may require a two-line
T-Adapter for your machine to operate correctly.
The T-Adapter allows you to connect your machine
to Line 1 or Line 2. The TC-919 will only answer one
line.

N

R

O

Install one 9 volt (9V) battery in the base to
protect your outgoing and incoming messages
and any programmed information (i.e.; time/day
stamp, remote access code) during a power
failure. Otherwise, your greeting, incoming
messages, the time/day and the handset
security code will be lost, even during a short
power failure. (The 9V battery is not included.)

BATTERY BACKUP

INSTALLING A 9V BATTERY

1. Turn the TC-919 over and remove the battery

cover while unit power is on.

2. Install a fresh 9V alkaline battery. Make sure

the battery is connected correctly. Replace the
cover.

POWER FAILURE

Installations with more than two lines, such as a
business phone system, may require a separate
RJ11 jack for answering machines. Please contact
your telephone equipment provider for additional
information. You can use the TC-919 as an extension
phone on a business phone system, but some
systems will require that you install an A+A1 Adapter
to light the in-use indicator on the receptionist’s
console.

MULTI-LINE INSTALLATION

Unplug the AC Adapter from the wall outlet. DO
NOT unplug the AC Adapter from the back of the
unit or your greeting, incoming messages,
remote access code and the time and day may
be erased.

MOVING THE TC-919

CAUTION

: Disconnect the TC-919 from the AC

power outlet before cleaning. Make sure you
have a 9 volt battery installed in the base unit.

Clean the battery charging contacts on the base
unit and the handset with a soft cloth once a
month. Clean the antenna, and the plastic
cabinet of the base unit and the handset, with a
soft cloth only. Do not use excess water or
cleaning liquid of any kind.

WARNING: Use only NiCd Rechargeable
Battery Pack (3.6 volts 600 mAh.)

Recorded greeting sounds garbled or difficult to
hear.

Strictly follow the guidelines for recording your
greetings to ensure the best possible quality:
1. Speak loudly and clearly about 7" from the

Microphone.

2. Avoid any background noise.
3. Greeting should be recorded using the voice of

one person.

No dial tone is heard when calling out.

1.  Place the handset in the charging cradle for about

3 seconds to reset the security code.

2.  Make sure the handset battery pack was charged

for at least 12-15 hours.

3. Is the handset LOW BATT/RECORD INDICATOR

on?

4. Check the telephone cord connection.

Your incoming messages, greetings and machine
settings were erased.

Disconnection of the AC Adapter from the back of the
unit will cause the TC-919 to lose all recorded
messages, greetings and other settings. Make sure
that you have looped the power cord through the AC
Adapter Cord Holder on the back of the unit.

The unit does not record incoming messages.

1. Memory may be full. Erase messages to allow new

messages to be recorded.

2. The VOLUME SWITCH may be set too low and

recorded messages cannot be heard.

3. The machine may have been accidentally turned

off.

4. The caller may have hung up within four seconds

of the machine answering the call. The TC-919 will
not record a message by design.

5. Your local telephone company may transmit

signals that are recorded by your machine.

6. No calls were actually received.

Calls on hold are disconnected.

1. The call placed on hold may have exceeded the

five minute holding limit.

2. Review the hold section.

The handset does not ring.

1. Place the handset in the charging cradle for about

3 seconds to reset the handset security code.

2. Make sure the HANDSET RINGER SWITCH is on.
3. Check the AC Adapter and the telephone cord

connections.

Recorded messages are cut off.

The TC-919 is designed to disconnect from the line
after a caller stops talking. Calls may be cut off if a
four second pause is detected, if the caller does not
speak loud enough, or if the message is less than
four seconds in length.

You have more than one telephone number and
are experiencing difficulty.

See MULTI-LINE INSTALLATION.

There is no sound during playback.

Check and adjust the base volume control.

Between messages there is an operator recording
or a beep and dial tone.

The caller has hung up without leaving a message. A
shorter greeting will reduce the frequency of these
recordings.

LO BATT INDICATOR on the handset lights.

The handset needs to be charged.

The unit does not automatically stop playing the
greeting or recording a message when an
extension phone is picked up.

Hang up briefly and answer the call again.

After several attempts the TC-919 will not operate
properly.

Reset the TC-919 by unplugging the AC ADAPTER
PLUG from the back of the unit for 10 seconds and
remove the battery (if one is installed). The greetings,
incoming messages and time/day stamp will be lost.
Re-record the greeting and set the time and day.
If this action does not fix the problem, call the CASIO
PHONEMATE Helpline. CASIO PHONEMATE’s Helpline
staff can often resolve problems or recommend
repair service when needed.
Unless you live close to a CASIO PHONEMATE
Service Center, you may be required to mail a
product to CASIO PHONEMATE for repair. To mail
the product to the service center you should:
1. Package the unit in its original box or a

comparable package.

2. Include a clear and specific explanation of the

problem.

3. Include your name, address, and phone number.
4. Provide a legible photocopy of the dated store

receipt for warranty purposes.

P

U

2

3

CONNECT 

the AC Adapter Plug into the AC

Adapter Outlet on the back of the TC-919.

LOOP 

the cord through the AC Adapter Cord

Holder to prevent accidental disconnection.

PLUG 

the AC Adapter into an

Electrical Wall Outlet.

NOTE:

Disconnection of the AC Adapter from the
back of the unit will cause the TC-919 to
erase all recorded messages, greetings and
the time and day.

INSTALLATION

TC-919

EASY TO USE OWNER'S GUIDE

900 MHz CORDLESS PHONE WITH
ALL DIGITAL ANSWERING MACHINE

A

Open for easy

operating guide!

IMPORTANT FEATURES

CHARGE THE HANDSET BATTERIES BEFORE USING

THE CORDLESS TELEPHONE

The batteries lose their charge during shipping and storage. Be sure to charge the batteries before you use
the TC-919 cordless telephone. Place the handset in the base unit. The CHARGING/LINE IN USE
INDICATOR on the base will light. Leave the handset in the base unit for 12-15 hours.

The Digital Security Coding System automatically resets a new personal security code to one of over
64,000 combinations every time you return the TC-919 handset to the base unit. (Whenever the handset
is returned to the base unit you will hear a beep.)  The security code prevents unauthorized use of your
telephone line, false rings and false dialing.

DIGITAL SECURITY CODE

GREATER RECEPTION RANGE
Shorter, more powerful signals are able to travel farther and penetrate thick concrete walls, enabling
users a wider area of reception, free of interference caused by obstructions.

ULTRA CLEAR NOISE REDUCTION CIRCUIT
The TC-919 is equipped with Ultra Clear Noise Reduction Circuitry (Compander Circuit). It reduces
background noise-reception is superior to conventional cordless telephones.

40 CHANNELS WITH CLEAR CHANNEL SELECTION
The TC-919 has 40 channels with Clear Channel Selection.  Clear Channel Selection checks and secures
a clear channel with every call. When you press 

TALK 

to call out or receive a call, the unit automatically

finds a clear channel. Press 

CHANNEL 

if you wish to change channels manually.

AUTO EXTENSION DISCONNECT
You can answer a call from any extension phone connected to the same line as the TC-919.  Pick up any
extension phone after the TC-919 has answered a call. The unit will automatically stop playing your
greeting or recording a message. If it does not stop, hang up briefly and answer the call again.

CHARGING/LINE IN USE INDICATOR
Flashes red = someone is using an extension phone or the cordless handset.
Lights solid red = the handset is charging.

BENEFITS OF 900 MHZ CORDLESS TECHNOLOGY

OTHER FEATURES

When power is restored after a power failure, all
Base INDICATOR’s will flash to indicate that the
installed battery was depleted during the power
failure.  After you install a new 9 volt battery, reset
the time/day stamp, record a new greeting and
reprogram other settings.

TWO-LINE INSTALLATION

CLEANING THE TC-919

If it becomes necessary to replace the battery
pack:
1. Press down on the battery compartment cover

and slide it toward the bottom of the handset.

2. Install the new battery pack with the red wire

on the right side of the black wire.

3. Replace the battery cover by sliding it up from

the bottom.

4. Place the handset in the base unit and charge

the battery pack for 12-15 hours.

HANDSET NI-CAD BATTERY

INSTALLATION

The TC-919 can easily be wall mounted by
following these instructions. If you have a
standard telephone wall mounting bracket, begin
with step 2.

FACTORY SERVICE CENTERS

CASIO PHONEMATE, INC.

Attn: Customer Service
20665 Manhattan Place

Torrance, CA 90501

(310) 328-6453

CASIO PHONEMATE, INC.

Attn: Customer Service

8805 Kelso Drive

Baltimore, MD 21221

(410) 391-0974

Should you have additional questions, please call the
CASIO PHONEMATE Helpline at (310) 320-9810 for
assistance.

WALL MOUNTING

Q

T
E

M

P

L

A
T
E

1. Purchase  and mount wood screws, round

head, brass, size #10, 1/14 inches in
length into wall. Use the template (left) to
space screws correctly.

2. Guide the telephone cord through the right

cord holder on the unit’s bottom. Tightly
coil the telephone cord around the four
guides on the inside of the wall mounting
bracket. Pull the telephone cord through
the center opening on the wall mounting
bracket.

3. Guide the AC Adapter through the left cord

holder on the bottom of the unit. Tightly
coil the AC Adapter cord around the four
guides on the inside of the wall mounting
bracket. Direct the AC Adapter cord
through the opening in the side of the wall
mounting bracket.

4. Snap the wall mounting bracket into the

back of the TC-919.

5. Plug the AC Adapter into a wall outlet and

the telephone cord into a wall jack. Hang
the Handset on the fixed Handset hook
and insure that the CHARGING LED on the
base is lit solid.  Vertically position the
base antenna to ensure the best reception.

1

Fije la hora y el día correctos. Su TC-919
asignara a cada mensaje la hora y el día en que
fueron recibidos.

GRABANDO EL SALUDO UNO

Usted puede grabar uno o dos saludos
personales con duración hasta de 20 minutos.
El saludo es grabado en un circuito integrado
digital.

Asegúrese de que las luces indicadoras
de su  TC-919 estén encendidas o
centellando.

2

3

Ajuste el control de volumen a su punto
medio (control localizado en el lado
derecho de su  TC-919).

Oprima 

GREETING RECORD

(grabación del saludo) (localizado en el
área donde se coloca el auricular en la
base).

4

Usted escuchará un bip seguido por la
siguiente grabación “

Please Record

Greeting One” 

y luego otro bip. Hable

claramente y con voz fuerte a unos 18 cm
del micrófono localizado en la esquina
derecha de la unidad base.

5

La luz indicadora junto a PLAY/PAUSE
en la unidad base centellará lentamente
para indicarle que está grabando.

6

Oprima 

GREETING RECORD 

de

nuevo después de que usted a terminado
de decir su mensaje. El mensaje se
reproduce automáticamente una vez,
luego su TC-919 se re-posiciona para
contestar llamadas telefónicas usando el
Saludo Uno.

NOTA:

Para grabar el Saludo Dos, oprima 

GREETING

SELECT (selección de saludo) para indicarle a su
TC-919 que conteste utilizando el Saludo Dos,
luego siga los pasos indicados anteriormente en la
sección GRABANDO EL SALUDO UNO.

FIJANDO LA HORA Y EL DÍA

Oprima 

TIME SET 

(fijación de la hora)

(localizado en el área donde se coloca el
auricular en la base) dos veces
rápidamente. Usted escuchará, "

Sunday."

Oprima 

SKIP 

REPEAT 

(en la base)

hasta que el día correcto sea anunciado.

Oprima 

TIME SET

. Su TC-919

anunciará la hora.

Oprima 

SKIP 

para avanzar o 

REPEAT

para retroceder la hora. «a.m.» y
«p.m.» será anunciado para cada hora.

Oprima 

TIME SET

. Su TC-919

anunciará los minutos.

6

Oprima 

SKIP 

para avanzar o 

REPEAT

para retroceder los minutos.

7

Oprima 

TIME SET 

de nuevo para

terminar.  El día y la hora serán
anunciados.

1
2

Charge the cordless handset batteries for 12-15
hours before using the handset for the first time
or after installing a new battery pack. The
handset is always charging while it is in the base
unit and cannot be overcharged.

CHARGING THE BATTERIES

Check the AC Adapter to see that it is
connected correctly.

Place the handset in the base unit. The
CHARGING INDICATOR on the base unit
lights to indicate the TC-919 is charging.

CHARGE THE HANDSET BATTERIES

BEFORE USING THE CORDLESS TELEPHONE

The batteries lose their charge during shipping and storage. Be sure to charge the batteries
before you use the TC-919 cordless telephone. Place the handset in the base unit. The
CHARGING/LINE IN USE INDICATOR on the base will light. Leave the handset in the base unit for
12-15 hours.

4

The TC-919 will broadcast a beep in
about 20 seconds indicating that the
unit is fully initialized and ready to
operate. On the base, all indicators will
flash. The TC-919 is ready to record
your personalized greeting.

5

You must install a
fresh 9 volt battery
in the base unit to
prevent loss of the
greetings and
messages if power
is interrupted. See
"Installing a 9V
battery".

6

Position the base antenna vertically for
clear reception. Before use, place the
handset in the base unit for 12-15
hours to charge the cordless handset
batteries.

1

Press 

PAGE 

on the base unit.  You will hear

the handset ring, if the HANDSET RINGER
SWITCH is set to “RINGER ON.”

PAGING THE HANDSET FROM

THE BASE UNIT

To page the handset user or to locate the handset
from the base unit, the handset must be in the
Standby Mode (the TALK INDICATOR on the
handset is not lit) and the Handset Ringer must
be ON.

CHANGING CHANNELS

After TALK is pressed, the TC-919 selects a clear
channel using Clear Channel Selection

If you hear

noise or interference while using the TC-919, press

CHANNEL 

on the handset to manually change

channels.

Design and specifications are subject to change without notice.

CASIO PHONEMATE, INC.

20665 Manhattan Place

Torrance, CA  90501-1827

Internet Web Site:

http://www.casiophonemate.com

M1S1  3/99

Printed in China

US Patents 5,400,393; Other Patents Pending.

DISTINCTIVE RING GREETING

MODE

If you subscribe to a distinctive ring service from
your local telephone company, you can set the
TC-919 to play a different greeting for normal ring
calls and distinctive ring calls. To set the TC-919 to
Distinctive Ring Greeting Mode, select Greeting Two
by pressing 

GREETING SELECT

. The TC-919 will

answer normal ring calls with Greeting Two and will
answer special (distinctive) ring pattern calls with
Greeting One.

LIMITED WARRANTY

To order accessories, simply cut out this order form, fill in the appropriate information and send it with
payment (check, money order or credit card information) to: CASIO PHONEMATE Parts Department,
8805 Kelso Drive, Baltimore, MD 21221 or Call: 1-800-322-9995 for credit card orders.

Description

Part No.

Price

Qty.

Total

Lightning Arrestor - Recommended for areas prone to electrical storms. 2700140 $19.95

AC Adapter - For Model TC-919.

1601073 $13.50

Please charge my credit card.

Card No.

Expiration Date

Name ______________________________________________________________________________

Street Address _______________________________________________________________________

City _________________________________________ State __________ Zip Code _______________

Signature ___________________________________________ Telephone _______________________

We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without notice. Returns
subject to 20% restocking charge upon approval.

IMPORTANT! SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED

This limited warranty gives you specific legal rights; you may also have other rights which vary from state to state.
The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is valid only with
respect to consumers within the United States of America and Canada. Should this product prove defective by reason
of improper workmanship or material during the period of one (1) year from the date of original purchase, CASIO
PHONEMATE will repair or, at its option, replace the product without charge for parts or labor. If CASIO PHONEMATE
elects to replace the product, such replacement may be accomplished with a factory-reconditioned unit.
This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line voltage, lightning,
fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone other than CASIO PHONEMATE,
INC. or one of its authorized warranty stations or  (c) if the FCC-approved connector plugs are removed. This limited
warranty does not cover broken or marred cabinets.
Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in connection
with this product are limited in duration to a period of one (1) year from the date of original purchase, and no
warranties, whether expressed or implied, shall apply to this product after said period.
Should this product prove defective in workmanship or material, the consumer’s sole remedies shall be such repair or
replacement as is herein-above provided. Under no circumstances shall CASIO PHONEMATE be liable for any loss or
damage, direct, consequential, or incidental arising out of the use of or inability to use this product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusion may not apply to you.
In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the
dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.
Before returning or exchanging your product, call CASIO PHONEMATE ’s Helpline at (310) 320-9810.

S

ACCESSORIES

T

VISA

MasterCard

Subtotal

CA & MD residents

add applicable sales tax

All orders add shipping & handling

$3.50

Total

Enclosed is my check/money order for the total amount.

FOR ASSISTANCE WITH YOUR TC-919 OPERATION,

PLEASE CALL 1-800-888-0552.

WARNING

:  THIS UNIT IS NOT SHIPPED WITH

THE HANDSET BATTERY PACK INSTALLED -
INSERT HANDSET BATTERY BEFORE INITIAL
SETUP AND USE.

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