www.CasablancaFanCo.com
1.888.227.2178
Troubleshooting
Fan does not work
• Make sure power switch is on.
•
Pull the pull chain to make sure it
is on.
•
Push the motor reversing switch
firmly left or right to ensure that it
is engaged.
•
Check the circuit breaker to
ensure the power is turned on.
• Make sure the blades spin freely.
• Turn off power from the circuit
breaker, then loosen the canopy
and check all the connections
according to the wiring diagram
on page 10-11.
• Make sure the battery is working.
•
Check the plug connection in the
switch housing.
Remote control of fan is erratic
•
Make sure the battery is installed
correctly.
• Install a new battery.
AUTHORIZED SERVICE
CENTERS
For the most updated list of
Casablanca Authorized Service
Centers, visit
www.CasablancaFanCo.com or
call toll free 1-888-227-2178.
Noisy operation
• Tighten the blade and blade iron
screws until they are snug.
•
Check to see if any of the blades
are cracked. If so, replace all of
the blades.
Excessive wobbling
• Tighten all of the blade and
blade iron screws until they
are snug.
• Turn the power off, support
the fan carefully, and check
that the hanger ball is
properly seated.
• Use the provided balancing
kit and instructions to balance
the fan.
Remote does not work
•
Make sure the battery is installed
correctly.
• Install a new battery.
•
If the remote still does not
work, you may need to pair
your remote. To prevent faulty
operation, please disconnect
power (at the wall switch,
breaker, or fan) from all other
ceiling fans within range while
pairing. To pair: cycle power
to the fan by turning power off
and back on at the wall switch
(or circuit breaker if necessary).
Within three minutes, press and
hold both the Fan Off button and
the 4 button for four seconds to
pair the remote. If applicable, the
fan will turn on and the lights
will flash and stay on to indicate
successful pairing.
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M6026-01 • 04/16/15 • © 2014–2015 Casablanca Fan Company
