background image

www.CasablancaFanCo.com

1.888.227.2178

M6008-01 • 04/17/14 • © Casablanca Fan Company

Troubleshooting

Safe-Exit

AUTHORIZED SERVICE CENTERS 

For the most updated listing of Casablanca Authorized Service Centers, 
visit www.CasablancaFanCo.com or call toll free 1-888-227-2178.

ONE YEAR WARRANTY

This product is warranted to the original purchaser by Casablanca Fan 
Company against defects in material and workmanship for one (1) year 
from date of purchase. During the warranty period, we will repair or, at 
our option, replace a defective product at no charge. For information 
on how to obtain service, contact Casablanca’s Service Department by 
calling our toll-free number at 888-227-2178. Damage to the product 

caused by mishandling, improper installation or modification is not 

covered by this warranty. This warranty is given in lieu of all other 
warranties expressed or implied. Some states do not allow limitations 
of time on an implied warranty, therefore the above limitations may not 

apply in every case. This warranty states specific legal rights which may 

vary from state to state.

If you have problems installing or operating your fan, do not return this 

product to the dealer. Call our Consumer Affairs Hotline.

888-227-2178

This device complies with RSS-210 of Industry Canada.  Operation is subject 

to the following two conditions: (1) this device may not cause interference, 

and (2) this device must accept any interference, including interference that 

may cause undesired operation of the device.

1. This device complies with part 15 of the FCC Rules.  Operation is subject 

to the following two conditions: (1) this device may not cause harmful 

interference, and (2) this device must accept any interference received, 

including interference that may cause undesired operation.

2. This equipment has been tested and found to comply with the limits for a 

Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are 

designed to provide reasonable protection against harmful interference in 

a residential installation.  This equipment generates, uses and can radiate 

radio frequency energy and, if not installed and used in accordance with 

the instructions, may cause harmful interference to radio communications.  

However there is no guarantee that interference will not occur in a particular 

installation.  If this equipment does cause harmful interference to radio or 

television reception, which can be determined by turning the equipment off 

and on, the user is encouraged to try to correct the interference by one or 

more of the following measures:  Reorient or relocate the receiving antenna, 

Increase the separation between the equipment and receiver, Connect the 

equipment into an outlet on a circuit different from that to which the receiver 

is connected.  Consult the dealer or an experienced radio/TV technician for 

help.  Note: Any changes or modifications to the transmitter or receiver not 

expressly approved by Casablanca Fan Company may void one’s authority to 

operate this remote control.

WARNINGS

Fan will not start
•  

Make sure the power is on at the circuit 

breaker and the wall switch.
•  Make sure the battery is working.
•  Make sure that the transmitter and receiver 
are paired.
•  Check wire connections inside of the 
canopy. 

Remote control of fan is erratic
•  

Make sure the battery is installed correctly.

• Install a fresh battery. 

The Safe-Exit Program gives you about thirty seconds of light 

when you turn the lights off, to exit the room before the lights 
go out. To use Safe-Exit.

•  Press the fan power button off for at least three seconds to initiate 

the Safe-Exit Mode.

•  The lights will flash for visual confirmation.

•  The lights will stay on 50% brightness for 20 seconds and then begin to 

dim. After a total of 30 seconds, the lights will be completely off.

Note: 

 For CFL lighting, the lights will stay on 100% brightness for 30 

seconds. After a total of 30 seconds, the lights will be completely off.

Lights do not dim

•  Check to see if a CFL bulb is installed. The 
control has a feature that automatically 
detects CFL bulbs and turns off dimming if a 
CFL bulb is installed.

CFL bulbs flicker

•  Turn the light switch off and back on. Within 
three minutes, hold down the Fan Off button 
while pressing the Light button twice. If the 
problem is not corrected, repeat the process 
up to three times.

Reviews: