SERVICE AND CARE
CARE AND CLEANING
Unplug the unit from the wall outlet. Clean the cabinet housing and front panel of the
Cinema 11v with a soft cloth and a glass cleaner. The frequency of cleaning will vary
based on the cleanliness of the environment and the number of hours the Cinema 11v is
operated.
FACTORY SERVICE
Careful consideration has been given to the design of the Cinema 11v to minimize
maintenance issues. Any problems or requests for service should be referred to the
Customer Service Department at 919.355.0010. Do not return the Cinema 11v to the
factory without a return authorization number (RA). Refer to the next section for details
about returning equipment to Cary Audio Design.
Should the unit be lost or damaged in shipment, Cary Audio Design will assume no
responsibility if the shipping company refuses to pay for damage due to improper packing
or lack of insurance. Please use the original carton for shipping the Cinema 11v.
NON-WARRANTY REPAIRS
Cary Audio Design will provide repair service for its products charging on a time and
expense basis. Please call Cary Audio Design at 919.355.0010 for more information
about out-of-warranty service and repair fees
CAUTION:
Never remove or insert the back panel AC plug when the unit is on or
the AC cord is plugged into the wall.
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