Carrier TruVu UC561 Installation And Startup Manual Download Page 63

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Troubleshooting

TruVu™ UC561

Installation and Start-up Guide

To get the TV-UC561's serial number

If you need the controller’s serial number when troubleshooting, the number is on:

•

A Module Status report (Modstat) under

Core

(or

Main

)

board hardware

•

A QR code, serial number, and MAC address printed on a sticker on the cover

•

A laser-etched number and QR code on the inside circuit board.

See

To get a Module Status report

(page 56).

To replace the TV-UC561's fuse

The TV-UC561 has one fuse.

If the TV-UC561's power

LED is not lit, this could be due to a blown power fuse.

If you suspect a fuse is blown, remove the fuse as described below, and use a multimeter to check it. If the fuse is
blown, try to determine why it blew before you replace it. Check the power wiring polarity of the TV-UC561 and any

other devices that share the power supply. Use the same polarity for all of them.

You can purchase the 3 A, fast-acting, 5mm x 20mm glass fuse from Littelfuse, mfr part #0235003.HXP.

Summary of Contents for TruVu UC561

Page 1: ...T Tr ru uV Vu u U UC C5 56 61 1 I In ns st ta al ll la at ti io on n a an nd d S St ta ar rt t u up p G Gu ui id de e Carrier 2021 Catalog No 11 808 853 01 12 2 2021...

Page 2: ...version of this document from www hvacpartners com the Carrier Partner Community website or your local Carrier office Important changes are listed in Document revision history at the end of this docu...

Page 3: ...UC561 s Act Net port 17 Wiring inputs and outputs 19 Inputs 19 Outputs 19 Wiring specifications 20 To wire inputs and outputs 21 To adjust input and output properties 25 Input values 26 Output values...

Page 4: ...configure custom Prog LED 56 To get a Module Status report 56 Troubleshooting inputs and outputs 57 To get a Device Log 58 To get the TV UC561 s serial number 59 To replace the TV UC561 s fuse 59 To...

Page 5: ...Has network statistics that can be viewed numerically or as trend graphs Supports Rnet devices Supports Act Net devices Works with the i Vu v7 0 or later system with the latest cumulative patch Works...

Page 6: ...0 60 Hz 55 VA 24 Vdc 10 20 W NOTE The above power consumption is for the controller only Adding devices to the Act Net bus increases total power consumed Eth0 Eth1 10 100 BaseT full duplex Ethernet po...

Page 7: ...mode the output can be used for 0 10 Vdc or a 12 Vdc pulse width modulated PWM control signal at a frequency of 80 Hz In Binary mode the output has a built in relay and can be used to switch external...

Page 8: ...installation inside or outside the building envelope Install in a UL Listed enclosure only Do not change the position of the End of Net switch at temperatures below 22 F 30C to ensure proper operation...

Page 9: ...ng Automation and Control Systems BACS Low Voltage Directive 2014 35 EU RoHS Compliant 2015 863 EU Zone sensors You can wire ZS sensors and or a Wireless Adapter that communicates with wireless sensor...

Page 10: ...n devices are not powered by the Rnet port The TruVu ET Display requires a 24 Vdc external power source The Equipment Touch requires a 24 Vac external power source USB port You can connect the TruVu E...

Page 11: ...er toward the DIN rail until you hear it click and the spring loaded latch secures the controller to the DIN rail Screw Mount Leave about 2 in 5 cm on each side of the controller for wiring Pull the m...

Page 12: ...terminal connector from the controller s power terminals labeled 24V 3 Connect the power supply s wires to the red screw terminal connector 4 Connect an 18 AWG or larger wire from the power supply s...

Page 13: ...or Eth1 To connect the TV UC561 to a computer using the Carrier wireless service adapter 1 Insert the Carrier wireless service adapter part USB W into the controller s USB Service Port to communicate...

Page 14: ...ow 2 A new Ethernet connection will appear on your computer 3 If your computer uses a static IP address use the following settings for the new connection Address 169 254 1 x where x is 2 to 7 Subnet M...

Page 15: ...ted on the other side of an IP router Be connected to any third party IP devices NOTE Carefully plan your addressing scheme to avoid duplicating addresses If third party devices are integrated into th...

Page 16: ...lear All button to erase the Local Devices table if there is information in it 6 Click Discover The table finds and lists the first 256 unconfigured devices on the same subnet The table is sorted by s...

Page 17: ...entified controller enter the Address and Location optional 7 Repeat steps 3 and 4 for each controller that you want to address 8 For more details about discovering and configuring your devices see Lo...

Page 18: ...See Wiring devices to the TV UC561 s Act Net port page 17 See To set up the controller through the Service port page 43 Wiring specifications For Use Maximum Length Ethernet not daisy chained Cat5e o...

Page 19: ...daisy chained controller in the event of an internal disruption such as a power loss When a failure occurs and the switch is bypassing a controller the network connection on both sides of the control...

Page 20: ...port in a daisy chain configuration ZS sensors Wireless Adapter that communicates with wireless sensors Equipment Touch TruVu ET Display See the device s Installation and Start up Guide for complete...

Page 21: ...available for Act Net devices AC supply 25 VA 1 A DC supply 15W 0 625A Use an external transformer if your devices exceed the maximum power CAUTIONS If the power source for the Act Net devices require...

Page 22: ...the Act Net port terminals on the controller to the matching terminal on the supported device They may not be in the same order See example below The TV UC561 supports Act Net communication to the Act...

Page 23: ...e 500 Ohms minimum NOTE The device must share the same ground as the controller Binary outputs There are 2 banks of relays One bank contains 3 built in relays and the other bank contains 2 built in re...

Page 24: ...meters 26 AWG Shielded Pulse counter TLO 1000 feet 305 meters 22 AWG Shielded Output wiring To size output wiring consider the following Total loop distance from the controller to the controlled devi...

Page 25: ...tart up Guide All rights reserved 21 To wire inputs and outputs WARNING Do not apply line voltage mains voltage to the controller s ports and terminals The Gnd terminal is shared by the inputs outputs...

Page 26: ...the TV UC561 s power and communications connections work properly 2 Turn off the TV UC561 s power 3 Connect the input wiring to the screw terminals on the TV UC561 NOTE Connect the shield wire to the...

Page 27: ...S The universal output is set to Binary in the factory To avoid damage to the controller use a voltmeter to verify there is no voltage on the UO 01 and Common terminals before setting the DIP switch t...

Page 28: ...and Start up Guide All rights reserved 24 7 Turn on the TV UC561 s power See Troubleshooting inputs and outputs page 57 NOTE You can install connector covers sold separately part PLM KIT by snapping t...

Page 29: ...e 1 in the Num field for Pump S S NOTES Exp expander number is 00 for the inputs and outputs located on the TV UC561 Do not assign the same output number to more than one point 4 Enter the appropriate...

Page 30: ...0 10 Volt Linear w Offset 2 10 Volts Engineering values associated with 2 Vdc Min and 10 Vdc Max 1 Thermistor Thermistor Select your Thermistor type or set up and select a Non Linear Custom Table 2 N...

Page 31: ...Vdc Max No Translation N A The Analog Output microblock will output the same value that comes in to the microblock 2 10 Vdc Electrical 0 10 Volt Linear w Offset 2 10 Volts Engineering values associate...

Page 32: ...d outputs differently To set these values appropriately you should understand how the driver uses them Offset Polarity Notes Analog Input BAI Offset value positive or negative adds a fine adjustment t...

Page 33: ...outers are found select one or more routers in the list on the Manage tab and click Upload All Content to upload to the i Vu application Use Ctrl click Shift click or both to select multiple items 4 C...

Page 34: ...k Clock Fail Date and Time Date and time the controller uses when its real time clock is invalid Time Synch Sensitivity seconds When the controller receives a time sync request if the difference betwe...

Page 35: ...if the object s value updates excessively for 30 seconds an alarm is sent to the i Vu application listing all objects that are updating excessively A Return to normal alarm is sent only after all obj...

Page 36: ...onse is received APDU Segment Timeout How many milliseconds the device will wait before resending a message segment if no response is received Number of APDU Retries The number of times the device wil...

Page 37: ...Name that appears in the Recipients table Recipient Type Use Address static binding for either of the following Third party BACnet device recipients that do not support dynamic binding When you want a...

Page 38: ...Generated Alarm Description Short message shown on the i Vu Alarms page or in an alarm action when this type of alarm is generated Events Alarm Category and Alarm Template See Setting up an alarm sou...

Page 39: ...ry and Alarm Template See Alarms in i Vu Help Enable Clear these checkboxes to disable Alarm or Return to normal messages of this type from this controller Notification Class Do not change this field...

Page 40: ...r timeout field enter A specific length of time for the controller to attempt to communicate with the Next Default Gateway Address The controller will use the Next setting as soon as the controller ca...

Page 41: ...in the Network Activity tab Eth0 Eth1 Port Statistics BACnet IP Statistics BACnet IP Rx Unicast Packets BACnet IP packets received from a single BACnet device BACnet IP Tx Unicast Packets BACnet IP pa...

Page 42: ...p the capture and create the capture file The capture will automatically resume Click on the Start Stop option to end the Continuous capture To download the capture file Capture files are Wireshark fi...

Page 43: ...Net device This number is printed on a label on the device Device Status Displays the current status of the device Possible statuses Description Normal Operation Successful communication No Communicat...

Page 44: ...le click Accept after every change Unknown Error Firmware or bus error Auto addressed device When a device that does not have an address is found on the bus an unused address in automatically assigned...

Page 45: ...does not receive a write request from the selected network within the specified amount of time The input remains OFF as long as write requests are received but switches to ON if the controller does no...

Page 46: ...delete all samples currently stored in the controller Stop When Full Check this field to stop trend sampling when the maximum number of samples is reached Enable trend log at specific times only Colle...

Page 47: ...To communicate through a BACnet Service port network page 43 To access the controller setup pages and use the Local Network tab you must first connect to and manually address one TV UC561 For instruct...

Page 48: ...evice in the i Vu interface Configuration APDU Timeout How many milliseconds the device will wait before resending a message if no response is received APDU Segment Timeout How many milliseconds the d...

Page 49: ...ces on this controller s network See the number of devices discovered and the total number on the network Identify the i Vu XT or TruVu controller that has had its DSC button pressed Export the Local...

Page 50: ...ontroller s Mode IP Address Subnet Mask and Default Gateway are accurate 3 Use the following settings to define the devices that you want to discover in the Local Devices table Local Devices Only Unco...

Page 51: ...To change the Mode 1 Select the devices you want to change 2 Select one of the following IP addressing modes Default IP Devices with rotary switches that are used when autogenerating the address if ap...

Page 52: ...the DSC button immediately adds it to the table and displays a blue dot TIP You can build a table of devices in the order that you ve pressed the DSC buttons Clear the table and then press each DSC b...

Page 53: ...able you will have to assign a network number and enter it 5 Click Apply 6 On the right of the page in the Networks using selected connection table click the checkbox next to the network you want to c...

Page 54: ...cted connection table click the checkbox next to the network you want to connect to 15 Click Apply 16 Select the BACnet IP Service Port Connection and click Start The status changes to Connected 17 Cl...

Page 55: ...ce between the controller s ground and the computer s AC power ground could damage the USB Link and the controller If you are not sure of the wiring polarity use a USB isolator between the computer an...

Page 56: ...t Control Panel System Device Manager Ports Com LPT The COM port number is beside Silicon Labs CP210x USB to UART Bridge 6 Set the Baud rate to 115200 7 Click Apply 8 On the right of the page in the N...

Page 57: ...TruVu UC561 CARRIER CORPORATION 2021 Installation and Start up Guide All rights reserved 53 If you have problems mounting wiring or addressing the TV UC561 contact Carrier Control Systems Support LEDs...

Page 58: ...TP Change MAC address to unique address using USB Service Port Blue 2 blink Controller has same MAC address as another connected device Duplicate address on MSTP Change MAC address to a unique value u...

Page 59: ...ed Green 2 blink Download of driver is in progress Download in progress No action required Green 3 blink BACnet Device ID is not set Download required Download the controller Green Fast blink Installa...

Page 60: ...Present Value The pulse pattern repeats after a 2 second delay LED will blink the number of times given in the BAO with ON pulse 0 5 seconds and OFF pulse 0 5 seconds To get a Module Status report A...

Page 61: ...rrors resulting from a misconfigured microblock To check for errors 1 In the i Vu navigation tree select the equipment controlled by the TV UC561 2 On the Properties page select the I O Points tab 3 C...

Page 62: ...output The device is present and functioning Shorted Loop Internal voltage feedback does not correspond with commanded value The load on the output is within the valid range A voltage current source h...

Page 63: ...e inside circuit board See To get a Module Status report page 56 To replace the TV UC561 s fuse The TV UC561 has one fuse If the TV UC561 s power LED is not lit this could be due to a blown power fuse...

Page 64: ...ace the power connector 8 Verify the LEDs on the TV UC561 are lit To revert to default settings WARNING This erases all archived information and user configuration settings When recovery is complete y...

Page 65: ...oubleshooting or start up you can prevent the i Vu application from communicating with the TV UC561 by shutting down communication from the TV UC561 to the i Vu application When Out of Service i Vu no...

Page 66: ...io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which c...

Page 67: ...nd versions Reset Counters The number of times each of the following events have occurred since the last time the controller was commanded to clear the reset counters See NOTE below this table Power f...

Page 68: ...lash such as parameters and trend data Volatile partition 6 MB maximum contains data that does not need to be preserved through a power cycle such as status values that are calculated during runtime I...

Page 69: ...the BACnet Service Port network Wiring specifications Changed warning for minimum bend radius X TS BB O BM Wiring devices to the TV UC561 Rnet Port Changed Rnet rate of communication from 115 kbps to...

Page 70: ......

Page 71: ...Carrier 2021 Catalog No 11 808 853 01 12 2 2021...

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