Carrier DURAEDGE, User Manual, Page: 21 / 26

WARRANTY TERMS AND CONDITIONS
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5. For attending any service call under this warranty beyond the Municipal limits of the locality in which the
authorized representative/dealer is situated (outstation locations), all to and fro traveling and other
incidental expenses as prevailing from time to time incurred in connection with the visit of the service
personnel, technicians etc., shall be borne by the Purchaser and shall be payable in advance.
Additionally, all expenses incurred by the authorized representative/dealer in collecting the unit or any
part thereof from such outstation locations and its return to the original location shall be borne
exclusively by the Purchaser.
6. Any loss of refrigerant caused due to sabotage, improper handling or treatment, carelessness,
accident, fire, flood, earthquake or any act of God, or any corrosive action on the original refrigerant
pipes, fittings, valves etc. for whatever reason, shall not be covered under this warranty.
7. In the event of any change in the location of the unit, during the warranty period, this warranty shall
become null and void unless the fact of the proposed change is communicated in writing to the
authorized dealer at least seven (7) days prior to the said change. On receipt of such information, the
authorized dealer or any of its counterparts shall arrange for de-installation of the said unit on a
chargeable basis. However, it is expressly stated that in the event of any damage occurring to the unit
or to any of its parts during the course of its transit by the Purchaser, repair or replacement of the said u n i t
or any part thereof so damaged shall not be covered by this warranty.
8. While the Authorized Dealers/Company will make every effort to carry out repairs/replacement of
parts under this warranty as soon as the complaint is received, it is expressly made clear that the
Authorized Dealer/Company shall not be liable to do so within any specified period of time.
9. It shall be absolute discretion of the Company to (a) effect the repairs or replacement of parts whether
at the site of installation or at any service center; and (b) have the job attended to either by the
Company's service personnel or of its authorized dealers.
10. This warranty is in the nature of and for the purposes as set forth herein above and in particular, the
Company shall not in any event be liable for any direct, indirect, incidental or consequential loss or
damages to either the said purchaser and/or his property or any other third party in course of attending
to any complaint.
11. Limitation of Warranty: Company shall not be responsible for providing any warranty under the following
situations:
i. any damage caused by accident, mishandling, tampering with installation, or negligent in following
instructions of the user manual issued by the Company.
ii. any damage caused by power surges and dips, improper electrical circuit outside the unit or by any
defective electrical supply.