19
TROUBLESHOOTING
This section provides the required flow charts to troubleshoot
problems that may arise.
NOTE
:
Information required in the diagnoses can be found
either on the wiring diagrams or in the appendix.
Required Tools:
The following tools are needed when diagnosing the units:
S
Digital multimeter
S
Screw drivers (Phillips and straight head)
S
Needle--nose pliers
Recommended Steps
1 Refer to the diagnostic hierarchy charts below and
determine the problem at hand.
2 Refer to the chart listed in the diagnostic hierarchy and
follow the steps in the chart for the selected problem.
For ease of service, the indoor unit is equipped with diagnostic
code display LEDs in the indoor units. This diagnostic display is a
combination of flashing LEDs on the display panel or the front of
the unit. If possible, always check the diagnostic codes displayed
on the indoor unit.
Once a failure occurs with the indoor unit in operation, the green
LED on the indoor unit flashes at intervals of 0.5 seconds. The
fault code is deduced from the number of times the green LED
flashes, blocking unit operation. Between one flash cycle and the
next one, a pause of 3 to 4 seconds elapses.
The diagnostic codes for the indoor units are listed in the appendix.
Problems may occur that are not covered by a diagnostic code, but
are covered by the diagnostic flow charts. These problems are
typical air conditioning mechanical or electrical issues that can be
corrected using standard air conditioning repair techniques.
INDOOR UNIT DIAGNOSTIC CODES
Table 17 – Fault Codes
No.
Malfunction
Running lamp
Timer lamp
Defrosting lamp
Alarm lamp
Display
(digital tube)
1
Open or short circuit of
T1 temperature sensor
X
☆
X
X
E2
2
Open or short circuit of
T2 temperature sensor
☆
X
X
X
E3
3
Indoor EEPROM
☆
☆
X
X
E7
4
Water--level alarm
X
X
X
☆
E8
5
Refrigerant leakage
detection
☆
X
X
☆
EC
NOTE
:
O (on) X(off)
☆
(flash at 5Hz)
◎
(flash at 0.5Hz)
For problems requiring measurements at the control boards please note the following:
For Heat Pump Units Only:
1 Always disconnect the main power.
2 When possible check the outdoor board first.
3 Start by removing the outdoor unit top cover.
4 Reconnect the main power
5 Probe the outdoor board inputs and outputs with a digital
multi--meter referring to the wiring diagrams.
6 Connect the red probe to hot signal and the black probe to
the ground or negative.
7 Note that some of the DC voltage signals are pulse and
gives continuously variable readings.
For Cooling only and Heat Pumps
1 If it is necessary to check the indoor unit board you must
start by disconnecting the main power.
2 Next remove the front cover of the unit and then control
box cover.
3 Carefully remove the indoor board from the control box,
place it face up on a plastic surface (not metal).
4 Reconnect the main power and repeat steps 5, 6, and 7.
5 Disconnect main power before reinstalling board to avoid
shock hazard and board damage.
