9
Feeder Adjustment
The adjusting screw of the feeder aperture on
the back cover has already been set at the factory.
You may need to adjust the feeder aperture if the
counter jams frequently, or the bills are flying out
during counting. Please consult technical support
before attempting any adjustment.
The adjusting screw is very sensitive, move only one notch at a time!
Parts Replacement
1.The resistance piece needs to be replaced
when worn. Pull out the banknote feeder,
press the banknote sliding board down,
and replace the worn resistance piece.
2. In case the counter doesn't turn on, check the
fuse. The fuse is located under the power ca-
ble socket.
Fuse
holder
8
The machine will automatically perform a system self-test after it is turned on.
Most error codes are caused by blocked or dusty sensors. Check for banknote
jams and use a brush to clean the sensors, then restart the machine.
Troubleshooting
Code
Problem
Solution
E01/02
Left/right counting sensor
Clean dust off sensor/ Replace sensor
E03
Code disc sensor
Clean dust off sensor/fasten sensor/
replace sensor
E04
Feeder sensor
Clean the obstruction/ Test MG function
E05
Receiving sensor
Clean dust off sensor/ Replace sensor
E07
The machine is operated in a strong
magnetic field.
Keep it away from the strong magnetic
field.
Replace sensor.
E10
The machine is operated under direct
sunlight.
Keep it away from direct sunlight.
UV sensitivity
Lower UV sensitivity
MG sensor
E11
Button
Open top cover, and fasten the connector
of button/ replace the button.
BF
Wheels are running without banknotes.
Press "RESET" and re-count.
EE1
Counterfeit or suspicious banknote.
Banknote without UV feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
EE2
Counterfeit or suspicious banknote.
Banknote without MG feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
EE3
Counterfeit or suspicious banknote.
Banknote without IR feature.
Remove and press "RESET" to continue
counting. If the machine stops frequently,
adjust the sensitivity level.
