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© 2014 VAN OS MEDICAL UK Ltd., Excel House, Escrick Business Park,
Escrick, York,YO19 6FD -
Tel. +44-(0)1904-720170, Fax +44-(0)1904-720398,
E-mail: [email protected],
www.vanosmedical.com
, www.vanosmedical.com
9
WARRANTY
9.1 Warranty application
Together with your rollator you get the factory warranty. This warranty is only
granted to you as the consumer. It is not intended to be used commercially (like
hiring or institutional use). The warranty is limited to defects to materials and
possible hidden shortages. Caremart offers a warranty period of 1 year.
Tip
We recommend the use of only Van Os Medical UK Ltd. dealer replacement
parts. If you do not use original parts, the warranty will be expired.
9.2 Warranty definition
Your manual is also the warranty form, fill in the relevant details on page 2 and store
it carefully.
Warranty conditions
The warranty period commences upon the date of purchase. If within the warranty
period, your rollator will be defect, it will be repaired or replaced. However you do
need to provide to Caremart a complete filled in warranty registration form, a copy
of the bill with the date of purchase and the original packaging.
Tip
Warranty is not transferrable;
For more information and the location of service agents please visit our
website:
www.vanosmedical.com
.
This warranty does not include any labour charges incurred by replacements.
Under normal circumstances no responsibility is accepted when the rollator needs
replacement or repairs as a direct result from:
Not maintaining the rollator and parts according to the recommendations of the
manufacturer, or not using the specific original parts;
Damaging the rollator or parts by inattentive use, accident or wrong use;
Adjusting the rollator or parts, different from the specifications of the
manufacturer, or reparations done before the service agent is warned;
If the product is not equipped with an original factory frame number and
identification label as described in the manual, see chapter 1.
