
Appendix A
—
Troubleshooting
184
Pyxis MedStation 4000 System Console User Guide
Different station attention notice
If communications problems are occurring at several stations, the problem might
be console-related. A Recommended Standard (RS) communication problem at a
station is also a possibility.
1. Verify that the communication device has power.
For information about checking all the connections, see
2. Verify whether the data cable is properly connected.
The data cable connects the communication device with the console. Gently
wiggle each end of the line while carefully clicking them into their sockets.
3. Verify whether the communication link has been reestablished.
a.
On the console, select
CommStatus
in the menu bar.
b. Look for the stations in the
Device
column. The next time the stations are
polled (under Last Polled), watch the FC. If the FCs are already zero or
become zero after each polling, communication is being reestablished. If
the FCs continue to increment by one, contact the TSC.
4. If you are using the XT network mode of communications, you might want to
get your information systems (IS) department involved as soon as possible to
have them check the network connection to the station.
Summary of Contents for Pyxis MedStation 4000
Page 26: ...Chapter 2 Console Basics 16 Pyxis MedStation 4000 System Console User Guide...
Page 146: ...Chapter 3 Setting Up the System 136 Pyxis MedStation 4000 System Console User Guide...
Page 190: ...Chapter 6 Reports 180 Pyxis MedStation 4000 System Console User Guide...
Page 220: ...Appendix D Cerner 210 Pyxis MedStation 4000 System Console User Guide...
Page 236: ...Glossary 226 Pyxis MedStation 4000 System Console User Guide...
Page 246: ...Index 236 Pyxis MedStation 4000 System Console User Guide...