54
Troubleshooting
Minor Error Codes
Handset Error
Code
Red LED
Flashes
Description
Possible cause and action
Ex1
2 Times
Over Current (Motor)
Usually caused by too heavy load on steep slope.
- Slowdown the speed or remove a bit of load
Ex2
2 Times
Over Current (Bat-
tery)
Usually caused by too heavy load on steep slope.
- Slowdown the speed or remove a bit of load
Ex3
3 Times
Under Voltage
Usually caused by an flat battery
- Charge the battery or check the battery voltage
Ex4
4 Times
Over Voltage
Usually caused by an incompatible battery or when
charger is in place while operation.
- Check battery type or unplug charger
Ex5
5 Times
Over Temperature
Usually caused by prolong use on heavy load.
- Allow 5 minutes for electronics and motors to cool
down
- Break long operation (e .g. a long slope( into several
short journeys
Ex6
6 Times
Critical Low Voltage
Lockout
Usually caused by loose or dry connections on the
wirings, occasionally caused by end of life battery.
- Check wiring and terminal conditions immediately
- Check battery health by proper equipment
Document Control
Original Instructions
Manual Reference: QTR-M002
Revision
Description
Issue Date
-
Original Instructions
16/11/2020
x - references a minor error code
148 mm x 210 mm (PDF)
Cyan
Magenta
Yellow
Black
(CM)
(CY)
(MY)
(CMY)
Viva Designer (C) Viva Vertrieb; Version: 10.5.0.8559
{697193ab-8c93-474c-b8f5-79631d9537e6}.pdf; Seite: 26; Datum: 21.07.21 09:49
