Captiva PAD 10 3G PLUS, User Manual

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2. No sound from earphone
Check if volume is set to ‘0’. Or earphone may be broken, please change for another one.
3. No sound from speaker
Check if volume is set to ‘0’. Or earphone is connected. The connected earphone switch
off the speaker.
4. Big noise
Check if there is dust in the earphone or speaker. Check if the file is broken.
5. Screen drift or unresponsive screen
Switch off the Tablet PC by a long press (approx. 30 sec.) of the power button (1).
Do not use this way to switch off the Tablet PC unless it is necessary. Please wait about
5 minutes and switch on again.
6. The Tablet PC becomes unresponsive
Pin carefully, for example use toothpick, the reset button (4) to reset the Tablet PC and
power it on again.
7. Application not workable
Possible reasons may be that this app is not compatible with your OS or the downloaded
.apk file is broken so you may need to download a full version.
8. How to delete a Google account?
The accounts are added, shown or deleted in “Settings”
→ “Personal” → “Accounts”, or in
“Settings”
→ “Personal” → “Backup & reset”→ “Factory setting”. Your Tablet PC internal
storage, downloaded apps, etc. will also be deleted, except the info in your flash memory. Be
careful before you carry out this operation.
9. USB unmounted, SD card unmounted
Some times after inserting SD card or USB, it will show on the Tablet PC that “unmounted”.
Remove SD-card or USB device and excute factory setting. Then turn off and turn on
Tablet PC once again. If fail, you have to upgrade the firmware.
10. Multimedia files cannot be played or viewed
The photo-, music- or movie file may be damaged or the file format is not supported.