Captiva PAD 10.1 FHD LITE, Manual, Page: 17 / 35

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“This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY
of FITNESS FOR A PARTICULAR PURPOSE.
See the GNU General Public License for more details.
3. The GPL License is available on the device under legal information.
4. We will send you on demand the full corresponding Source Code on a normal disk
against reimbursement of our costs. Please send your request to the manufacturer
address in the manual, by pointing GPL-Sourcecode for
CAPTIVA PAD 10.1 FHD LTE
Troubleshooting
1. Can not turn on the tablet
Check the tablet’s power level; please charge it before starting it.
2. No sound from earphone
Check if volume is set to ‘0’. Or earphone may be broken, please change for another one.
3. Big noise
Check if there is dust in the earphone or speaker. Check if the file is broken.
4. Screen drift or unresponsive screen
Switch off the tablet by a long press (approx.. 30 sec.) of the power button.
Do not use this way to switch off the tablet unless it is necessary.
5. Application not workable
Possible reasons may be that this app is not compatible with your OS or the downloaded .apk
file is broken so you may need to download a full version.
6. How to delete a Google account?
The accounts are added, shown or deleted in “Settings” → “Personal” → “Accounts”, or in
“Settings” → “Personal” → “Backup&reset”→ “Factory setting”. Your tablet’s internal
storage, downloaded apps, etc. will also be deleted, except the info in your flash memory. Be
careful before you carry out this operation.
7. USB unmounted, SD card unmounted
Some times after inserting SD card or USB, it will show on the tablet that “unmounted”.
Remove SD-card or USB device and excute factory setting. Then turn off and turn on
tablet once again. If fail, you have to upgrade the firmware.