REMOTE MESSAGE RETRIEVAL
Customer Service: 888-269-7477
To Access Your Answering Machine
Messages Remotely
1. From a diff erent phone, call your own CapTel phone number and let it
ring until the Answering Machine greeting begins.
2. Once you hear/read the BEEP, enter your 4-digit PIN by pressing keys on
the dial pad of the phone that you are calling from.
3. Your CapTel 2400iBT will start playing aloud any recorded messages
(starting with the most recent one) for you to hear. If you are calling
from a diff erent CapTel phone, you will be able to see captions of the
messages while they are played.
After each message is played, there is a pause that lets you enter one of the
following commands on the phone’s dial pad:
Press 1 – Play Message
Press 2 – Go to Next Message
Press 3 – Delete Message
Press 4 – Exit Remote Access
If you do not press any of the dial pad keys, after 30 seconds your
CapTel 2400iBT will automatically hang up.
4. When you are done, hang up the phone you are calling from.
If possible, use a diff erent CapTel phone when calling in to retrieve your
messages, in order to be able to see captions of the messages. If you call
using any other phone, you will be able to listen to the voice part of the
Answering Machine message but you will not be able to read captions at
your remote location.
TIP
