Strength/Flavor related issues
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The coffee tastes too strong/bitter.
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The coffee tastes weak/lacks body.
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The coffee tastes stale/bad.
Troubleshooting the CoffeeTEAM TS Model#465
Solutions:
Flavor related issues can happen for a variety of reasons that may or may not be related to the functionality of your CoffeeTEAM TS machine.
Always make sure you are using fresh beans. When possible, buy beans in small quantities and store in an air tight container for no longer
then 7-10 days. Beans are best stored in a dark, dry place, such as a cabinet. If refrigeration or freezing is a necessity, beans must always be
left out to thaw, in open air, for at least 4-6 hours before being added to the machine. If the machine will not be in use for longer then 7
days, discard any remaining beans from the bean container. Calcium and mineral deposits can build up in your machine, and cause
poor/bitter flavors. Take care to decalcify your machine as directed in the instruction manual to ensure the best tasting brew.
For strength related issues:
Take note that the CoffeeTEAM TS features an “Aroma” button that
can be used to adjust the strength of your brew. There are 3 settings,
from mild to strong. If the coffee is tasting too strong or bitter, set the
Aroma setting to the lightest shaded bean. If the coffee is tasting too
weak or mild, adjust the “Aroma” button to a darker shaded bean. For
further explanation on controlling the coffee strength, please contact
Customer Service by calling 1-800-767-3554.
Drip-Stop related issues
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The drip-stop has become disassembled from the filter basket.
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The flow of liquid into the carafe is impeded.
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The liquid does not flow into the carafe, but instead leaks out onto the counter top.
Solutions:
If the drip-stop has become disassembled from the filter basket, it can be easily
reassembled. If the user is having trouble reassembling the drip-stop on there own it is
advisable to contact Customer Service using the phone number listed above for step by
step instruction. If the drip stop is defective or cannot be reassembled, the part can be
easily replaced through Customer Service.
