Instruction manual CM465
Please keep this instruction manual for future reference
36
TROUBLESHOOTING
If the appliance does not work properly, this does not always mean that it is
defective. If the coffee machine does not work and a message is displayed, refer
to the problem solving information in the ‘Messages’ section. If no message is
displayed, try to find a solution first by checking the points mentioned in the table
below, or contact our Caple service department
Fault
Cause
Solution
Coffee is not hot.
The cups were not
preheated.
Preheat the cups by rinsing them
out with warm water (see “Tips
to make hotter coffee”).
The brewing unit is too
cold.
Warm up the brewing unit with
the rinsing program before
making coffee (see “Rinsing”).
The coffee does
not have enough
crema.
The coffee is too coarsely
ground.
Turn the knob for the grind
level setting one position
anticlockwise (see “Setting the
grind level”).
The coffee blend is not
suitable.
Use a coffee blend suited to fully
automated coffee machines.
Coffee comes out
too slowly.
The coffee is ground too
fine.
Turn the knob for the grind level
setting one position clockwise
(see “Setting the grind level”).
Coffee comes out
too quickly.
The coffee is too coarsely
ground.
Turn the knob for the grind
level setting one position
anticlockwise (see “Setting the
grind level”).
Coffee only comes
out of one of the
spouts on the
coffee dispenser.
The holes on the spouts
are blocked.
Remove the dry coffee residues
with a needle (see “Cleaning the
coffee machine”).
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