EN
EN
Power Off.
After opening the Power Off
menu press briefly to switch to Yes, press
and hold for three seconds to turn off your
device.
Device information.
This interface displays
BT device name and the Mac address info.
Your smart
band is
detected by the
smartphone,
but fails to
connect
Turn the smart band off and
then turn it back on. Turn
Bluetooth on and off on your
phone. Reboot your phone.
The smart band
is connected,
but many of the
functions are
not working.
(Android only) Make sure that
the smart band is connected
to the smartphone via the
Canyon Life app only, and not
paired via Android Bluetooth
setting.
The
smartphone
constantly dis-
connects from
the app.
You must give permission for
the app to run in the back-
ground on your phone. Read
the detailed instructions on the
official Canyon website.
Smart band
shows incorrect
body tempera-
ture
1
st
way – remove the watch,
hold the thermometer sensor
close to any warm surface (a
cup of tea, for example). In few
seconds band should react
and show high temperature.
Wear it back to the hand and
try again.
2
nd
way – restart the band,
wear it tightly, wait for 5 min-
utes, check the result
troublEShootiNg
Problem
Solution
Your smart
band doesn’t
turn on
Connect your watch via a USB
connector to a USB port or a
socket adapter and wait for a
few seconds.
Your smart
band isn’t de-
tected by the
smartphone
Make sure that Bluetooth and
GPS high accuracy are active
on your smartphone. Make
sure the watch is not con-
nected to another smartphone.
