PROBLEM
SOLUTION
4. Other reasons that may cause heater not to
operate:
4a. Incorrect operation.
4b. Defective heater switch.
4c. Defective heater assembly.
4d. Loose wiring.
4e. Dirty or clogged vents.
7. Problems with the assembly work.
1. No power.
1a. Check that unit is plugged into a standard 120V outlet
.
6a. Check that heater switch / button is in “on” position.
Switch should light up.
7a. Call 1-888-670-6684
4a. Refer to operating instructions.
4b. Call Customer Service.
4c. Call Customer Service.
4d. Call Customer Service.
4e. Unplug the unit. Clear vent area of dust and debris.
Wait ten minutes, plug the unit in again and turn on the heater.
3. Heater doesn't work, but Power and Heater
switches / buttons are in the "ON" position and
thermostat (if applicable) is set on "HI".
5. The noise when the heater is on is louder
than normal.
5b. Contact Customer Service for a new heater/blower assembly.
5a. Check the air intakes for obstructions or high dust build up.
5a. The air intakes are dirty or obstructed.
5b. The blower/heater assembly is defective.
does not blow warm air.
3a. Turn all switches / buttons to the "OFF" position and unplug the unit
from the wall outlet for 10 minutes. After 10 minutes plug the unit back
into wall outlet, and operate as normal.
2a. Open bottom of unit, check to see if “spinner” is correctly mounted
at the rear of unit.
2b. Check to see if spinning motor is functioning. if not, call customer
service.
17
TROUBLESHOOTING GUIDE
