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Troubleshooting
Actions
Problems
Possible causes
Solutions
Connection (general,
independent on the
connecting method
used).
the musicbox Air 3 is
not displayed in the
router or your router
is not displayed in the
web interface of the
musicbox Air 3 or no
connection can be
established.
1. the distance between the network
router and musicbox Air 3 is too high.
1. Reduce the distance between your
router and the musicbox Air 3.
2. You are operating your WlAN router
at 5ghz instead of 2.4 ghz.
2. Please set your router to the operating
frequency of 2.4 gHz. if required, con-
sult the router’s operating instructions.
3. the musicbox Air 3 had a “system
crash”.
3.1 Reboot the musicbox Air 3 by switch-
ing it off and on again using the
POWeR button.
3.2 if required, reset the musicbox Air 3.
Press and hold the ReSet button on
the back until the leD ring blinks
quickly green (2x per second).
Connection using
WP SetuP.
No connection
between router and
musicbox Air 3.
1. the WPS button on your router must
be held and not just pressed (depends
on your network router).
1. First press the WP SetuP button at
the musicbox Air 3 until the leD ring
is blinking alternating green and blue.
thereafter, press and hold the WPS
button on your router for the duration
of the registration process.
2. time out (for approximately two
minutes the musicbox Air 3 is in WP
SetuP Mode).
2. Press the WPS button on your router
within one minute after starting the
WP SetuP Mode.
this is an overview of the most common problems. if you have any further questions please contact your Canton dealer, call our Service
Hotline on +49 6083 / 287-0 or send us an e-mail to [email protected].
