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User Manual of Network Video Recorder

167

12.5

Upgrading System

Purpose:

The firmware on your NVR can be upgraded by local backup device or remote FTP server.

12.5.1

Upgrading by Local Backup Device

Steps:

Connect your NVR with a local backup device where the update firmware file is located.

Enter the Upgrade interface.

Menu >Maintenance>Upgrade

Click the

Local Upgrade

tab to enter the local upgrade menu, as shown in Figure 12. 8.

Figure 12. 8

Local Upgrade Interface

Select the update file from the backup device.

Click the

Upgrade

button to start upgrading.

After the upgrading is complete, reboot the NVR to activate the new firmware.

12.5.2

Upgrading by FTP

Purpose:

Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP

server on the PC and copy the firmware into the corresponding directory of your PC.

Summary of Contents for NR310-4

Page 1: ...Network Video Recorder User Manual...

Page 2: ...rence received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore wit...

Page 3: ...it is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with...

Page 4: ...inition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI tec...

Page 5: ...anual are for reference only This manual is applicable to the models listed in the following table Series Models NR310 series NR310 4 NR310 8 NR310 16 NR31P series NR31P4 4 NR31P8 8 NR31P8 16 Note Thi...

Page 6: ...live view Motion detection video tampering VCA Video Content Analysis alarm video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pat...

Page 7: ...system is abnormal Other Local Functions Operable by front panel depends on model mouse and remote control Three level user management admin user is allowed to create many operating accounts and defi...

Page 8: ...art and shutdown Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control depending on models Remote JPEG captur...

Page 9: ...Introduction of Live View 37 3 2 Operations in Live View Mode 38 3 2 1 Front Panel Operation on Live View 38 3 2 2 Using the Mouse in Live View 38 3 2 3 Quick Setting Toolbar in Live View Mode 39 3 3...

Page 10: ...7 1 Backing up Record Files 93 7 1 1 Quick Export 93 7 1 2 Backing up by Normal Video Search 94 7 1 3 Backing up by Event Search 98 7 1 4 Backing up Video Clips 100 7 2 Managing Backup Devices 102 Cha...

Page 11: ...HDD Error Alarms 154 Chapter 11 Camera Settings 155 11 1 Configuring OSD Settings 156 11 2 Configuring Privacy Mask 157 11 3 Configuring Video Parameters 158 Chapter 12 NVR Management and Maintenance...

Page 12: ...User Manual of Network Video Recorder 11 List of Compatible IP Cameras 186...

Page 13: ...User Manual of Network Video Recorder 12 Chapter 1 Introduction...

Page 14: ...n button is used to speed up and slow down recorded video The Left and Right button will select the next and previous record files In Live View mode these buttons can be used to cycle through channels...

Page 15: ...front panel See Table 1 2 Table 1 2 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Switch to t...

Page 16: ...y beep In PTZ Control mode the MENU button will start wiper if applicable In Playback mode it is used to show hide the control interface 11 PREV Button Switch between single screen and multi screen mo...

Page 17: ...s 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Pres...

Page 18: ...vider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter D...

Page 19: ...d Description Figure 1 3 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description English Capital English Number...

Page 20: ...or for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be co...

Page 21: ...al video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9...

Page 22: ...User Manual of Network Video Recorder 21 Chapter 2 Getting Started...

Page 23: ...indicating the device gets the power supply 2 Turn on the power switch on the rear panel if the device starts up for the first time The Power indicator LED should turn blue indicating that the unit be...

Page 24: ...User Manual of Network Video Recorder 23 Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR...

Page 25: ...moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to en...

Page 26: ...own below Figure 2 6 Network Configuration For the models which have the PoE or built in switch network interfaces the internal NIC IPv4 address should be configured for the cameras connecting to the...

Page 27: ...Click Next button You enter the Adding IP Camera interface 10 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 8 Search for IP Cameras 11 Click...

Page 28: ...User Manual of Network Video Recorder 27 Figure 2 10 Copy Record Settings 13 Click OK to complete the startup Setup Wizard...

Page 29: ...cameras to the connection list of the device Before you start Ensure the network connection is valid and correct For detailed checking and configuring of the network please see Chapter Checking Networ...

Page 30: ...click the icon to get the exception information of camera Advanced settings of the camera Delete the IP camera 4 To add other IP cameras 1 Click the Custom Adding button to pop up the Add IP Camera C...

Page 31: ...ra The camera is connected you can click the icon to get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera Advanced settings of t...

Page 32: ...g of the IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP address protocol and other parameters Figure 2 17 Edit the Parameters 2 Click OK to save the settings and exit the...

Page 33: ...e to enter the protocol management interface Figure 2 20 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choose whether to ena...

Page 34: ...efer to Figure 2 21 Figure 2 21 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 3 3 Editing IP Cameras Connected to the PoE or the Built in Sw...

Page 35: ...E interface so in this case the parameters of the camera cannot be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 9 1 Configuring General Set...

Page 36: ...ra Management interface Menu Camera Camera 2 Click the PoE Information tab to view the PoE status Figure 2 25 PoE Information Interface 3 You can see the PoE connection status the connected PoE port i...

Page 37: ...User Manual of Network Video Recorder 36 Chapter 3 Live View...

Page 38: ...screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 D...

Page 39: ...y the models with front panel buttons only Table 3 2 Front Panel Operation in Live View Functions Front Panel Operation Show single screen Press the corresponding Alphanumeric button E g Press 2 to di...

Page 40: ...ch If the corresponding camera supports intelligent function the Reboot Intelligence option is included when right clicking mouse on this camera Figure 3 1 Right click Menu 3 2 3 Quick Setting Toolbar...

Page 41: ...ast five minutes Digital Zoom can zoom in the selected area to the full screen You can left click and draw to select the area to zoom in as shown in Figure 3 3 Figure 3 3 Digital Zoom Image Settings i...

Page 42: ...User Manual of Network Video Recorder 41 Figure 3 5 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 6 Live View Strategy...

Page 43: ...in this menu include Video Output Interface Designates the output to configure the settings for and only VGA HDMITM is selectable by default Live View Mode Designates the display mode to be used for...

Page 44: ...number to display the channel on the window If you do not want the camera to be displayed on the live view interface click the corresponding to stop it You can also click button to start live view for...

Page 45: ...e and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 9 Shutdown 2 Click Logout After you have logged out...

Page 46: ...User Manual of Network Video Recorder 45 Chapter 4 PTZ Controls...

Page 47: ...of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the RS 485 Settings button to set the R...

Page 48: ...User Manual of Network Video Recorder 47 All the parameters should be exactly the same as the PTZ camera parameters 5 Click Apply button to save the settings...

Page 49: ...and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the step...

Page 50: ...ck the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next...

Page 51: ...save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key pints for all patrols 4 2 4...

Page 52: ...ding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to...

Page 53: ...r Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ...

Page 54: ...how the one touch function of the PTZ control Figure 4 11 PTZ Panel One touch 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it You can click the Re...

Page 55: ...predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Par...

Page 56: ...e In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this ca...

Page 57: ...User Manual of Network Video Recorder 56 Chapter 5 Recording Settings...

Page 58: ...enu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For d...

Page 59: ...pired time to 0 and then the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Enabling redundant record means you save the...

Page 60: ...edule Figure 5 5 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color icon under the edit button an...

Page 61: ...the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 8 5 The VCA settings are only available to the smart IP...

Page 62: ...5 9 Descriptions of the color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you...

Page 63: ...ule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the check...

Page 64: ...Recorder 63 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter C...

Page 65: ...s 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 12 Alarm Settings 2 Click Alarm Input tab and set the alarm parameters Figure 5 13 Alarm Settings Alarm Input 1 Select Alarm Inp...

Page 66: ...back to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Fig...

Page 67: ...Camera VCA The selected camera must support the VCA function Figure 5 16 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actio...

Page 68: ...Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 5 18 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click th...

Page 69: ...y Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 20 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are...

Page 70: ...the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 22 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper lev...

Page 71: ...gure 5 23 Record Parameters 2 Select Camera you want to configure in the drop down list 3 Check the checkbox of Redundant Record 4 Click OK to save settings and back to the upper level menu Repeat the...

Page 72: ...enu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to...

Page 73: ...rt 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 27 Export Search Result 5...

Page 74: ...e 5 30 HDD General Editing To edit HDD property you need to set the storage mode of the HDD to Group See Chapter Managing HDD Group 3 Set the HDD property to Read only 4 Click OK to save settings and...

Page 75: ...ual of Network Video Recorder 74 available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be...

Page 76: ...User Manual of Network Video Recorder 75 Chapter 6 Playback...

Page 77: ...by channel Steps Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minu...

Page 78: ...ew mode Pressing numerical buttons will switch playback to the corresponding channels during playback process 2 Playback management The toolbar in the bottom part of Playback interface can be used to...

Page 79: ...day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate special fram...

Page 80: ...dicates the start end time of the record Table 6 2 Detailed Explanation of Playback by time Interface Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 3...

Page 81: ...rched out by restricting event type e g alarm input and motion detection Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm...

Page 82: ...n to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface...

Page 83: ...ext day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Playback progress bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific...

Page 84: ...can be added to a single video file 3 Tag management Click button to check edit and delete tag s Figure 6 13 Tag Management Interface Steps 1 Select the Tag from the drop down list in the Playback in...

Page 85: ...e 6 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured Figure 6 15 Interface of Playback...

Page 86: ...m will analyze the video containing the motion or VCA information mark it with green color and play it in the normal speed while the video without motion will be played in the 16 time speed The smart...

Page 87: ...art search Stop Pause play Play Process bar Scaling up down the time line Playback type 3 Select a camera in the camera list and select a date in the calendar 4 Edit the smart search areas and rules 1...

Page 88: ...e result will be displayed as in the progress bar of the Smart Playback interface Or you can click the button to clear all the set areas 5 Click the button to play Figure 6 20 Smart Search Result Play...

Page 89: ...rd file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Result of System Log Search 4 Playback interfac...

Page 90: ...external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the bu...

Page 91: ...and one click on the playback screen represents reverse playback of one frame It is also feasible to use button in toolbar Using the Front Panel for models with front panel buttons Rotate and hold th...

Page 92: ...is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported Steps 1 Enter Playback interface M...

Page 93: ...User Manual of Network Video Recorder 92 Chapter 7 Backup...

Page 94: ...ration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Click on the Exp...

Page 95: ...such as USB devices USB flash drives USB HDDs USB writer and SATA writer Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click...

Page 96: ...recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 7 6 Export by Normal Video Search using...

Page 97: ...l 2 Set search condition and click Search button to enter the search result interface Figure 7 8 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the recor...

Page 98: ...Refresh button Reconnect device Check for compatibility from vendor Figure 7 10 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with...

Page 99: ...ves USB HDDs USB writer and SATA writer Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select...

Page 100: ...record file e g start time end time file size etc Figure 7 14 Event Details Interface 3 Export Click Export All button to export all the recording files Or you can select recording files you want to...

Page 101: ...4 Backing up Video Clips Purpose You may also select video clips to export directly during Playback using USB devices USB flash drives USB HDDs USB writer or SATA writer Steps 1 Enter Playback interf...

Page 102: ...sh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 18 Export Video Clips Using USB Flash Drive Stay in the Exporting...

Page 103: ...ll button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface At least one record file shall be selected Figure 7...

Page 104: ...ies NVR 1 Enter Search Result interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7...

Page 105: ...gement Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recogniz...

Page 106: ...User Manual of Network Video Recorder 105 Chapter 8 Alarm Settings...

Page 107: ...and configured in full screen Click button and set alarm response actions Figure 8 1 Motion Detection Setup Interface 3 Click Trigger Channel tab and select one or more channels which will start to r...

Page 108: ...dule of Motion Detection 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another...

Page 109: ...8 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Fig...

Page 110: ...ons of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to co...

Page 111: ...User Manual of Network Video Recorder 110 inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input...

Page 112: ...click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and...

Page 113: ...dling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tam...

Page 114: ...t Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button...

Page 115: ...VCA The selected camera must support the VCA function Figure 8 13 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 3 Se...

Page 116: ...button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 7 Setting Alarm Response Actions 6 If necessar...

Page 117: ...ed Duplicated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE i...

Page 118: ...ration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 16 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 17 Event Hint Settings...

Page 119: ...figuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 9 for details of Email configuration Trigger Alarm Output Trigger...

Page 120: ...steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm...

Page 121: ...alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Cl...

Page 122: ...User Manual of Network Video Recorder 121 Chapter 9 Network Settings...

Page 123: ...rface you can configure the following settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically ob...

Page 124: ...to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go...

Page 125: ...ver Settings Interface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and P...

Page 126: ...he SIMPLEDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias o...

Page 127: ...ers to the Device Domain Name on the device or the Device Name on the SIMPLEDDNS server Example http www simpleddns com nvr If you mapped the HTTP port on your router and changed it to port No except...

Page 128: ...Figure 9 12 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP...

Page 129: ...center 9 2 5 Configuring Remote Alarm Host Purpose With a remote alarm host configured the NVR will send the alarm event or exception message to the host when an alarm is triggered The remote alarm h...

Page 130: ...ess must be the same as the NVR s multicast IP Figure 9 15 Configure Multicast 4 Click the Apply button to save and exit the interface The multicast function should be supported by the network switch...

Page 131: ...range of 2000 65535 and it is used for remote client software access The HTTP port is used for remote web browser access 9 2 9 Configuring Email Purpose The system can be configured to send an Email n...

Page 132: ...e SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified R...

Page 133: ...e router to which your device is connected When the network working mode of the device is set as multi address the Default Route of the device should be in the same network segment as that of the LAN...

Page 134: ...he value of the other ports should be between 1 and 65535 and the value must be different from each other If multiple devices are configured for the UPnP settings under the same router the value of th...

Page 135: ...upper level menu 6 Click Apply button to save the settings 7 Enter the virtual server setting page of router fill in the blank of Internal Source Port with the internal port value the blank of Externa...

Page 136: ...er Manual of Network Video Recorder 135 Figure 9 27 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 seco...

Page 137: ...field of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as...

Page 138: ...s incorrect Figure 9 30 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 9 31 Figure 9 31 Packet...

Page 139: ...f the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 9 4 4 Checking Network Statistics Purpo...

Page 140: ...9 Figure 9 34 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You ca...

Page 141: ...User Manual of Network Video Recorder 140 Chapter 10 HDD Management...

Page 142: ...HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 10 2 HDD Information...

Page 143: ...User Manual of Network Video Recorder 142 Figure 10 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it...

Page 144: ...erface as shown in Figure 10 7 Figure 10 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHD...

Page 145: ...t the IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 10 9 Add IP SAN Disk 6 After having successfully added the NAS...

Page 146: ...User Manual of Network Video Recorder 145 Figure 10 10 Initialize Added NetHDD...

Page 147: ...erface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 10 11 Figure 10 11 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 12 Attentio...

Page 148: ...e R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being o...

Page 149: ...W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be i...

Page 150: ...10 16 The NVR must be rebooted to enable the changes to take effect Figure 10 16 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in...

Page 151: ...ith the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Appl...

Page 152: ...displayed on the list as shown in Figure 10 19 Figure 10 19 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize...

Page 153: ...T information list as shown in Figure 10 21 Figure 10 21 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Tes...

Page 154: ...er Manual of Network Video Recorder 153 Figure 10 22 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detecti...

Page 155: ...rom the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 10 23 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email...

Page 156: ...User Manual of Network Video Recorder 155 Chapter 11 Camera Settings...

Page 157: ...nu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Da...

Page 158: ...cy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 11 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with differ...

Page 159: ...Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 11 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the valu...

Page 160: ...User Manual of Network Video Recorder 159 Chapter 12 NVR Management and Maintenance...

Page 161: ...on 12 1 1Viewing Device Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the sys...

Page 162: ...n be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 12 2 Log Search Interface 2 Set the log search conditions to refine your search incl...

Page 163: ...u can click the button of each log or double click it to view its detailed information as shown in Figure 12 4 And you can also click the button to view the related video files if available Figure 12...

Page 164: ...e new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device to NVR before operating log export The log files exported to...

Page 165: ...User Manual of Network Video Recorder 164 3 You can check the checkbox of the HDD 4 Click the Export button to export all the log files stored in the HDD...

Page 166: ...ing the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import E...

Page 167: ...arameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 7 Import Export Config File 2 Click the Export button to export configuration files to t...

Page 168: ...enance Upgrade 3 Click the Local Upgrade tab to enter the local upgrade menu as shown in Figure 12 8 Figure 12 8 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upg...

Page 169: ...as required Steps 1 Enter the Upgrade interface Menu Maintenance Upgrade 2 Click the FTP tab to enter the local upgrade interface as shown in Figure 12 9 Figure 12 9 FTP Upgrade Interface 3 Enter the...

Page 170: ...Maintenance Default Figure 12 10 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU NIC working m...

Page 171: ...User Manual of Network Video Recorder 170 Chapter 13 Others...

Page 172: ...following settings Language The default language used is English Resolution Select the resolution for the video output which must be the same with the resolution of the monitor screen Time Zone Select...

Page 173: ...ter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can man...

Page 174: ...name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set time...

Page 175: ...s MAC Address Level Set the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Two way Audio in Remote Config...

Page 176: ...put Local Shutdown Reboot Shutting down or rebooting the NVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the NVR Remote Parameters Settings Remotely configuring para...

Page 177: ...ing recorded files of the selected camera s 7 Click the OK button to save the settings and exit interface The provision of Remote Serial Port Control Remote Alarm Control and Local PTZ Control depends...

Page 178: ...AC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password and MAC...

Page 179: ...User Manual of Network Video Recorder 178 Appendix...

Page 180: ...S is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to ch...

Page 181: ...le warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible...

Page 182: ...t the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR ve...

Page 183: ...des can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by...

Page 184: ...168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the...

Page 185: ...nnel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Verify...

Page 186: ...condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can...

Page 187: ...3 13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640 M3...

Page 188: ...ld 131202 2048 1536 DS 2CD753F E I V5 1 0 build 131202 1600 1200 DS 2CD853F E V5 1 0 build 131202 1600 1200 DS 2CD8253F E I V5 1 0 build 131202 1600 1200 DS 2CD7253F EZH V5 1 0 build 131202 1600 1200...

Page 189: ...2 build140116 1280 960 DS 2CD2232 I3 I5 DS 2CD2332 I V5 1 2 build140116 2048 1536 DS 2CD2432F I V5 1 2 build140116 2048 1536 DS 2CD2532F I DS 2CD2632F I DS 2CD2732F I V5 1 2 build140116 2048 1536 DS 2...

Page 190: ...uild 140117 2048 1536 DS 2CD4012FWD DS 2CD4112FWD I DS 2CD4212FWD IS DS 2CD4312FWD IS DS 2CD6412FWD V5 1 3 build 140117 2048 1536 DS 2CD4212FWD I V5 1 3 build 140117 2048 1536 DS 2CD4026FWD SDI V5 1 3...

Page 191: ...012 1920 1080 DS 2CD9122 H V3 5 0 build131018 1920 1080 DS 2CD9131 V3 6 1 build140103 2048 1536 iDS 2CD9131 V3 6 1 build140103 2048 1536 DS 2CD9131K V3 6 1 build140103 2048 1536 iDS 2CD9131E V3 6 1 bu...

Page 192: ...1 0 build 131203 1280 960 DS 2DE5182 A A3 DS 2DE5184 A AE AE3 A3 D D3 DS 2DE5186 A AE DS 2DE7182 A DS 2DE7184 A AE D DS 2DE7186 A AE V5 1 0 build 131203 1280 960 DS 2DF1 5702 DS 2DF1 572 DS 2DM1 5702...

Page 193: ...1280 960 DS 6501HFI DS 6502HFI DS 6504HFI V1 0 1 build130607 704 576 DS 6501HFI SATA DS 6502HFI SATA DS 6504HFI SATA V1 0 1 build130607 704 576 DS 6508HFI DS 6516HFI V1 0 1 build130607 704 576 DS 650...

Page 194: ...a 2 21 1280 960 WV SW559 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW558 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW355 ONVIF compatibility Application...

Page 195: ...SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1 50 00 2048 1536 Vivotek IP7133 0203a 640 480 FD8134 ONVIF compatibility 0107a 1280 800 IP8161 ONVIF compatibility...

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