-
About
Your New Outdoor Furniture -
13
Our Warranty Program
For a period of one (1) year after date of purchase, the Manufacturer will either repair or replace defective components in accordance with
this Limited Warranty. This warranty is between the Manufacturer and the original purchaser and is valid only when accompanied by the
original purchaser’s sales receipt showing original date of purchase and location of purchase. Replacements under this warranty revert
back to the date of original purchase for future warranty.
The Manufacturer or its authorized dealer can accept or reject warranty claims based on its findings. This warranty applies in normal
residential use only and is not intended for commercial use. The Manufacturer can make substitutions as required of materials,
components, and sub-components of comparable value and utility. This warranty is limited to product repair or replacement (to be
determined solely by the Manufacturer). Warranty return is limited to only the single affected component.
Warranty Period is for:
•
Three (3) years for aluminum frames
•
Three (3) year for the structural integrity of wicker
•
Three (3) year for cushions, fabrics, table tops
This limited warranty covers only manufacturing defects and does not cover normal wear and tear, damage due to acts of nature (such as,
but not limited to freezing or high winds), abuse or misuse, including chemical damage from suntan oil or other chemicals, exposure to
extreme heat or cold, abrasion or excessive weight. This product is intended to be used in standard installations only. This warranty is void
if the product is not used for its intended purpose. The Manufacturer disclaims liability for any aspect of installation and any inconvenience
caused by a defective part of a component.
Certain items are not covered by this warranty
These include, but are not limited to the following:
1.
Components subjected to abuse, including abuse intended to simulate failure.
2. Damages caused by retailer, shipper or installation crew (such as scratches, dents, tears, chips, etc.).
3. Any part which merely exhibits normal wear yet functions essentially as new, including chips, scratches or stretching of
materials and stitching.
4. Tears, punctures, scratches or any damage caused by improper installation or use.
5. Damage to frames/welds resulting from improper assembly or exposure to water and/or sub-freezing temperatures is not
covered. General frame rusting is not covered for steel frames.
6. Fading and/or discoloration of fabrics/cushions/straps/wicker resulting from exposure to the elements, chemicals, oils,
fluids or any other cause are not covered.
7. Umbrella bases are not covered under any circumstances.
8. Items sold “as is” or floor models.
9. Acts of nature such as freezing, wind damage, fires, rain, and etc.
To make a claim:
1. Contact our Customer Service Team:
•
• Ca
ll our toll-free number at 866-986-8608
2. Please have available a copy of the original sales receipt along with a brief description of the problem.
3. Please also provide your email address and daytime telephone or cell phone number.
All items may be charged actual freight costs plus $15 for handling. Repairs or replacement will be made at the Manufacturer’s
option. Sales and use taxes, plus shipping and handling charges are the responsibility of the consumer.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS
RESPONSIBLE FOR ANY OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THOSE OF RETAILING
DEALERS. THIS EXCLUSIVE REMEDY IS LIMITED TO RECEIPT OF A CREDIT IN CONNECTION WITH THE REPAIR OR
REPLACEMENT OF ANY PRODUCT OR COMPONENT DEEMED TO BE DEFECTIVE UNDER THE TERMS AND CONDITIONS
AS STATED IN THIS WARRANTY. NEITHER THE PRODUCT MANUFACTURER NOR ITS AGENTS SHALL BE LIABLE IN ANY
CASE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW, THERE ARE NO OTHER
EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN, AND ALL OTHER
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ARE EXPRESSLY DISCLAIMED.
Visit us at http//www.canopy-hg.com
Summary of Contents for Oakley DPS7500OAK
Page 3: ...3 Step 1 Step 2 Oakley 5pc Deep Seating Set with Sunbrella Fabric Single Chair Item DPS7500OAK...
Page 5: ...5 Step 1 Step 2 Item DPS7500OAK Oakley 5pc Deep Seating Set with Sunbrella Fabric L eft Chair...
Page 7: ...7 Step 1 Step 2 Item DPS7500OAK Oakley 5pc Deep Seating Set with Sunbrella Fabric R ight Chair...
Page 9: ...9 Step 1 Step 2 Oakley 5pc Deep Seating Set with Sunbrella Fabric Ottoman Item DPS7500OAK...
Page 11: ...11 Step 1 Step 2 Oakley 5pc Deep Seating Set with Sunbrella Fabric Table Item DPS7500OAK...
