129
Trouble
s
hooting
Troubleshooting
If you have a problem with your camcorder, refer to this section. Consult your dealer or a Canon Service Center
if the problem persists.
Power Source
The camcorder will not turn on or it turns off by itself.
- The battery pac
k
i
s
depleted. Replace or charge the battery pac
k
.
- Remove the battery pac
k
and reattach it correctly.
- The U
S
B power adapter i
s
connected to the U
S
B terminal. Connect the U
S
B power adapter to the DC IN terminal.
Cannot charge the battery pack.
- Ma
k
e
s
ure the camcorder i
s
off
s
o charging can
s
tart.
- The temperature of the battery pac
k
i
s
out
s
ide the charging range (approximately 0 – 40 °C (32 – 104 °F)). Remove the
battery pac
k
, warm it or let it cool down, a
s
nece
ss
ary, and try charging it again.
- Charge the battery pac
k
in temperature
s
between approximately 0 °C and 40 °C (32 °F and 104 °F).
- The battery pac
k
i
s
faulty. Replace the battery pac
k
.
- The camcorder cannot communicate with the battery pac
k
attached. Battery pac
ks
not recommended by Canon for
u
s
e with thi
s
camcorder cannot be charged u
s
ing thi
s
camcorder.
- If you are u
s
ing a battery pac
k
recommended by Canon for u
s
e with thi
s
camcorder, there may be a problem with the
camcorder or battery pac
k
. Con
s
ult a Canon
S
ervice Center.
- The U
S
B power adapter i
s
connected to the U
S
B terminal. Connect the U
S
B power adapter to the DC IN terminal.
A noise can be heard from the USB power adapter.
- A faint
s
ound can be heard while the U
S
B power adapter i
s
connected to a power outlet. Thi
s
i
s
not a malfunction.
The battery pack is depleted extremely quickly even at normal temperatures.
- The battery may have reached the end of it
s
battery life. Buy a new battery pac
k
.
Recording
Pressing the REC button will not start recording.
- You cannot record while the camcorder i
s
writing previou
s
recording
s
to a card (while the ACCE
SS
indicator i
s
illuminated in red). Wait until the camcorder ha
s
fini
s
hed.
- The card i
s
full. Delete
s
ome recording
s
(
A
A
s
ome
s
pace.
- File number
s
for MP4 clip
s
and photo
s
have reached their maximum value.
S
et
>
[Recording
S
etup]
>
[MP4
Clip / Photo Numbering] to [Re
s
et] and in
s
ert a new (or ju
s
t initialized) card.
- The loc
k
lever on the handle i
s
s
et to
C
, rendering the handle’
s
REC button inoperable. Change the po
s
ition of the
loc
k
lever.
The point where the REC button was pressed does not match the beginning/end of the recording.
- There may be a
s
light interval between pre
ss
ing the REC button and the actual
s
tart/end of recording. Thi
s
i
s
not a
malfunction.
Recording settings cannot be changed.
- The U
S
B mode i
s
s
et to [
Video Output (UVC)]. Di
s
connect the interface cable from the U
S
B terminal.
Operating the grip zoom rocker has no effect.
- The grip zoom roc
k
er i
s
deactivated.
S
et
>
[Camera
S
etup]
>
[Grip Zoom Operation] to [Enable].
Operating the handle zoom rocker has no effect.
- The handle zoom roc
k
er i
s
deactivated.
S
et
>
[Camera
S
etup]
>
[Handle Zoom Operation] to [Enable].
Operating the focus/zoom ring has no effect.
- The focu
s
/zoom ring i
s
deactivated.
S
et
>
[Camera
S
etup]
>
[Focu
s
/Zoom Ring Operation] to [Enable].
The camcorder will not focus.
- The camcorder may not be able to focu
s
on certain
s
ubject
s
u
s
ing autofocu
s
. Focu
s
manually (
A
45).
- When the AF mode i
s
s
et to AF-boo
s
ted MF,
s
tart focu
s
ing manually until the AF frame change
s
to white (automatic
adju
s
tment range).
- The viewfinder i
s
not adju
s
ted. U
s
e the dioptric adju
s
tment lever to ma
k
e the proper adju
s
tment (
A
- The len
s
i
s
dirty. Clean the len
s
with a
s
oft len
s
-cleaning cloth.
Summary of Contents for XA70
Page 1: ...4K Camcorder Instruction Manual NTSC PUB DIE 0572 000 ...
Page 4: ...4 ...
Page 16: ...Names of Parts 16 ...
Page 90: ...Using the Optional GP E2 GPS Receiver 90 ...
Page 110: ...Clip and Photo Operations 110 ...
Page 118: ...Audio Output 118 ...