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Contents

Contents

6.1 Troubleshooting .............................................................................................................................................................6-1

6.1.1 Outline.......................................................................................................................................................................................... 6-1

6.1.1.1 Outline of Troubleshooting .............................................................................................................................................................................6-1

6.1.2 Troubleshooting by the Phenomenon .......................................................................................................................................... 6-1

6.1.2.1 Incorrect Value: Check Value.........................................................................................................................................................................6-1
6.1.2.2 Offline: Load Roll Media................................................................................................................................................................................6-1
6.1.2.3 Offline: Load Cut Sheet Offline: Remove Cut Sheet......................................................................................................................................6-1
6.1.2.4 Offline: Open Upper Cover.............................................................................................................................................................................6-2
6.1.2.5 Printer Setup: Open Upper Cover ...................................................................................................................................................................6-2
6.1.2.6 Printer Setup: Open Right Cover ....................................................................................................................................................................6-2
6.1.2.7 Printer does not turn on ...................................................................................................................................................................................6-2
6.1.2.8 The power goes off during power on or while printing ..................................................................................................................................6-3
6.1.2.9 Network is not connected................................................................................................................................................................................6-3
6.1.2.10 Right cover does not open.............................................................................................................................................................................6-3
6.1.2.11 Printing problems (ink is full) .......................................................................................................................................................................6-3
6.1.2.12 Printing problems (ink is not full).................................................................................................................................................................6-4
6.1.2.13 Other printing problems ................................................................................................................................................................................6-4

6.1.3 Troubleshooting When Warnings Occur ..................................................................................................................................... 6-4

6.1.3.1 Ink Check (W01000/ W01001/ W01002/ W01003/ W01004/ W01005) .......................................................................................................6-4
6.1.3.2 MTCart Full Soon (W01006)..........................................................................................................................................................................6-5
6.1.3.3 Mist Full Soon (W01007) ...............................................................................................................................................................................6-5
6.1.3.4 Feed Limit..(W0100F) ....................................................................................................................................................................................6-5
6.1.3.5 Incorrect Media (W01021)..............................................................................................................................................................................6-5
6.1.3.6 W01030/W01031/W01032/W01034/W01035/W01036/W01037/W01038/W01039: GARO W0103x (number is indicated by x) ............6-5

6.1.4 Troubleshooting When Errors Occur........................................................................................................................................... 6-5

6.1.4.1 E02000/ Roll media end error .........................................................................................................................................................................6-5
6.1.4.2 E0200D/ E02016/ Cut sheet end error ............................................................................................................................................................6-6
6.1.4.3 E0200A/ E0200B/ E0200C/ E0200E/ E0200F/ E02010/ E02017/E02018/ Registration sensor error...........................................................6-6
6.1.4.4 E02013/ Cutter motor time-out error ..............................................................................................................................................................6-6
6.1.4.5 E02014/  Cutter unit fuse failure error ............................................................................................................................................................6-7
6.1.4.6 E02015/ Cutter error .......................................................................................................................................................................................6-7
6.1.4.7 E02400/ E02401/ E02402/ E02403/ Path mismatch error ..............................................................................................................................6-7
6.1.4.8 E02405/ E02406/ E02407/ Borderless printing error......................................................................................................................................6-7
6.1.4.9 E02500/ E02501/ E02502/ E02503/ E02504/ E02505/ Ink empty error ........................................................................................................6-7
6.1.4.10 E02506/ E02507/ E02508/ E02509/ E0250A/ E0250B/ Ink tank uninstalled error (during ink tank replacement).....................................6-7
6.1.4.11 E02520/ Ink level unknown error .................................................................................................................................................................6-8
6.1.4.12 E02521/ E02522/ E02523/ E02524/ E02525/ E02526/ Ink level low error..................................................................................................6-8
6.1.4.13 E02530/ Ink type error ..................................................................................................................................................................................6-8
6.1.4.14 E02800/ E02801/ E02802/ E02803/ E02811/ Printhead error......................................................................................................................6-8
6.1.4.15 E02804/ E02805/ E02806/ E02807/ E02808/ E02809/ E0280A/E0280B/ E0280C/ E0280D/ E0280E/ E0280F/ Ink tank error ...............6-9
6.1.4.16 E02812/ E02A00/ E02A01/ E02A02/ E02A03/ Engine controller internal error.........................................................................................6-9
6.1.4.17 E02813/ E02814/ Head management sensor error........................................................................................................................................6-9
6.1.4.18 E02816/ E02817/ E02818 /E02819/ Maintenance cartridge error................................................................................................................6-9
6.1.4.19 E02820/ E02821/ E02822/ E02823/ E02824/ Adjustment error.................................................................................................................6-10
6.1.4.20 E02B04/ Upper cover sensor error..............................................................................................................................................................6-10
6.1.4.21 E02B05/ E02B07/ Right cover sensor error................................................................................................................................................6-10
6.1.4.22 E02B06/ Carriage cover sensor error..........................................................................................................................................................6-10
6.1.4.23 E02B08/ Paper release lever error...............................................................................................................................................................6-11
6.1.4.24 E02D00/ E02D01/ E02D0A/ E02D0B/ Sensor error in purge unit ............................................................................................................6-11
6.1.4.25 E02D02/ Carriage home position error .......................................................................................................................................................6-11
6.1.4.26 E02D03/ Feed motor error ..........................................................................................................................................................................6-11
6.1.4.27 E02D05/ Mist fan error ...............................................................................................................................................................................6-12
6.1.4.28 E02D06/ Ink supply valve switching error .................................................................................................................................................6-12
6.1.4.29 E02D07/ Feed roller home position sensor error ........................................................................................................................................6-12
6.1.4.30 E02D09/ Suction fan lock error ..................................................................................................................................................................6-13

Summary of Contents for W8400 Series

Page 1: ...Apr 5 2005 Service Manual W8400 Series W8400 ...

Page 2: ......

Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value however differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the in...

Page 6: ......

Page 7: ...1 15 1 6 2 Change of Printer Status 1 16 1 6 3 Main Menu 1 16 1 7 Safety and Precautions 1 23 1 7 1 Safety Precautions 1 23 1 7 1 1 Moving Parts 1 23 1 7 1 2 Ink 1 23 1 7 1 3 Electrical Parts 1 25 1 7 2 Other Precautions 1 26 1 7 2 1 Printhead 1 26 1 7 2 2 Ink Tank 1 27 1 7 2 3 Handling the Printer 1 28 1 7 3 Precautions When Servicing Printer 1 29 1 7 3 1 Stored Data 1 29 1 7 3 2 Firmware Confirm...

Page 8: ...ntroller components 2 30 2 4 3 Engine Controller 2 31 2 4 3 1 Engine controller components 2 31 2 4 4 Carriage Relay PCB 2 32 2 4 4 1 Carriage relay PCB components 2 32 2 4 5 Head Relay PCB 2 33 2 4 5 1 Head relay PCB components 2 33 2 4 6 Motor Driver 2 34 2 4 6 1 Motor driver PCB components 2 34 2 4 7 Power Supply 2 35 2 4 7 1 Power supply block diagram 2 35 2 5 Detection Functions Based on Sens...

Page 9: ...onsumables 5 2 5 2 1 Consumables 5 2 5 3 Regular Maintenance 5 3 5 3 1 Regular Maintenance 5 3 Chapter 6 TROUBLESHOOTING 6 1 Troubleshooting 6 1 6 1 1 Outline 6 1 6 1 1 1 Outline of Troubleshooting 6 1 6 1 2 Troubleshooting by the Phenomenon 6 1 6 1 2 1 Incorrect Value Check Value 6 1 6 1 2 2 Offline Load Roll Media 6 1 6 1 2 3 Offline Load Cut Sheet Offline Remove Cut Sheet 6 1 6 1 2 4 Offline Op...

Page 10: ...2823 E02824 Adjustment error 6 10 6 1 4 20 E02B04 Upper cover sensor error 6 10 6 1 4 21 E02B05 E02B07 Right cover sensor error 6 10 6 1 4 22 E02B06 Carriage cover sensor error 6 10 6 1 4 23 E02B08 Paper release lever error 6 11 6 1 4 24 E02D00 E02D01 E02D0A E02D0B Sensor error in purge unit 6 11 6 1 4 25 E02D02 Carriage home position error 6 11 6 1 4 26 E02D03 Feed motor error 6 11 6 1 4 27 E02D0...

Page 11: ...ervice Mode 7 5 7 2 Special Mode 7 13 7 2 1 Printer Special Mode 7 13 Chapter 8 ERROR CODE 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 3 8 3 1 Errors 8 3 8 4 Sevice Call Table 8 5 8 4 1 Service call error list 8 5 ...

Page 12: ...Contents ...

Page 13: ...Chapter 1 PRODUCT DESCRIPTION ...

Page 14: ......

Page 15: ...5 3 Carriage 1 13 1 5 4 Internal part 1 13 1 6 Basic Operation 1 15 1 6 1 Operation Panel 1 15 1 6 2 Change of Printer Status 1 16 1 6 3 Main Menu 1 16 1 7 Safety and Precautions 1 23 1 7 1 Safety Precautions 1 23 1 7 1 1 Moving Parts 1 23 1 7 1 2 Ink 1 23 1 7 1 3 Electrical Parts 1 25 1 7 2 Other Precautions 1 26 1 7 2 1 Printhead 1 26 1 7 2 2 Ink Tank 1 27 1 7 2 3 Handling the Printer 1 28 1 7 3...

Page 16: ......

Page 17: ...External View of Printer 1 2 F 1 1 T 1 1 1 The Network board is installed as a standard item for USA model External View of Printer 2 2 1 Right cover 7 Upper cover 2 Upper right cover 8 USB port 3 Operation panel 9 Expansion board slots a network interface board or IEEE1394 expansion board 1 4 Output stacker 10 Connector for the Media take up unit 5 Stand option except for USA model 11 Power suppl...

Page 18: ... 2 F 1 2 T 1 2 12 Ink tank 17 Belt stopper 13 Print head 18 Snag prevention stay 14 Roll holder 19 Cleaner brush 15 Holder stopper 20 Accessory pocket 16 Hex key wrench 21 Poewr cord 16 12 17 18 15 13 19 20 21 14 ...

Page 19: ...t for 10Base T 100Base TX TCP IP network or IEEE1394 1 2 2 Printhead 0009 1059 On the carriage disposable printhead is installed each of which contains six rows of integrated nozzles Each row consists of 1280 nozzles which are arranged in a staggered pattern for printing efficiency If print quality does not improve despite carrying out cleaning the printhead should be replaced with a new one Gener...

Page 20: ... 6 inch 150 mm F 1 6 1 2 6 Consumables 0009 1139 Printhead This consumable printhead is the same as the printhead shipped with the printer F 1 7 Ink tank Seven types of consumable ink tank are available in six colors Black Bk Matte Black MBk Photo Cyan PC Cyan C Photo Magenta PM Magenta M and Yellow Y They are all identical with the ink tank shipped with the printer Each bottle has a life of 6 mon...

Page 21: ...Chapter 1 1 5 F 1 9 ...

Page 22: ...the top 5 mm from the bottom and 5 mm from the left and right edges Printable area may depend on the media Printable area Cut sheet Area excluding 5 mm from the top 23 mm from the bottom and 5 mm from the left and right edges Printable area may depend on the media Printing assurance area Roll media Inside area excluding 20 mm from the top 23 mm from the bottom and 5 mm from the left and right edge...

Page 23: ... release lever position detection Yes Roll media trailing edge detection Yes Remaining roll media detection Yes Feed roller rotation detection Yes Operating noise During printing Approx 54dB A max 6 9Bels max During standby Approx 35dB A max Operating environment Operating environment Temperature 5 deg C to 35 deg C Humidity 10 to 90 RH Print quality guaranteed environment Print quality guaranteed...

Page 24: ...aper Art Fine Art Photo Fine Art Heavyweight Photo Fine Art Textured Canvas Matte Canvas Semi Glossy Japanese Paper Washi Japanese Paper Washi Coated Paper Coated Paper Heavy Coated Paper Extra Heavyweight Coated Paper Colored Coated Paper Generic Plain Paper Plain Paper High Quality CAD CAD Plain Paper CAD Tracing Paper CAD Translucent Matte Film CAD clear film Proof Proofing Paper 2 Newsprint fo...

Page 25: ...0dpi Approx 3 0 min Coated Paper Heavy Coated Paper Extra Heavy Coated Paper Draft 4 pass 1200x1200dpi Approx 2 0 min Standard 6 pass 1200x1200dpi Approx 3 0 min High 8 pass 2400x1200dpi Approx 6 7 min Photo Glossy Paper Photo Semi Glossy Paper Photo Glossy Paper HW Photo Semi Glossy Paper HW Special1 5 Standard 8 pass 1200x1200dpi Approx 3 9 min High 8 pass 2400x1200dpi Approx 6 7 min Highest 16 ...

Page 26: ...394a Version 2 0 standards 5 Interface connector Printer side IEEE1394 standards 6 pin connector socket Cable side IEEE1394 standards 6 pin connector plug c Network option except for USA model 1 Interface format Interface complying with IEEE802 3 standards 2 Data transfer 10Base T 100Base TX 3 Signal level Input threshold 10 Base T max 585mV min 300mV 100 Base TX turn on 1000mV diff pk pk turn off...

Page 27: ...s 4 Stand This is a table designed specially for this printer Casters are attached to the legs to make it easy to move An optional Media Take up Unit can also be installed 5 Release Lever The lever that releases the media If you are loading or manually feeding paper pull up this lever and open the paperweight bar 6 Output stacker A cloth tray that catches print media ejected from the printer 7 Pap...

Page 28: ...xpansion Board Slots Provided for installing a network interface board or IEEE1394 expansion board 4 USB Port This is the communication port for USB High Speed 2 0 Connect the USB cable here to connect the printer to the computer via USB 5 Media Take up Unit Connector Provides a connection point for the optional media take up unit 6 Accessory Pocket Holds the printer manual tools for assembly and ...

Page 29: ...o open the print head cover 4 Cutter Blade The cutter unit that cuts print media automatically 5 Print Head Height Adjustment Lever Use to adjust the height of the printhead You will need to adjust the height of the printhead for high quality printing and printing on special media 6 Shaft Cleaner The shaft cleaner prevents the carriage shaft from becoming dirty This cleaner must be replaced at the...

Page 30: ...Chapter 1 1 14 T 1 8 1 Maintenance Cartridge The cartridge that vacuums and collects excess ink Replace the maintenance cartridge when a message appears prompting you to replace the cartridge ...

Page 31: ...en a menu is displayed This button is used to return to the next higher level menu 6 button Offline status Holding down this button for 1 second or longer moves the carriage to the center of platen When a menu is displayed This button functions as a selector button and is used to display the next option This button functions as a selector button and displays the next item setting 7 OK button When ...

Page 32: ...arameter settings 1 Main menu operations a How to enter the Main Menu To enter the Main menu press the printer s Online button several times b How to exit the Main Menu Press the Online button once to exit the Main menu c Buttons used in the Main Menu Selecting menus and parameters button or button Entering a lower level menu button Entering a higher level menu button Setting menus and parameters ...

Page 33: ...enu Med Detail Set Plain Paper YES NO Printing adjustment menu Adjust Printer Interface setup menu Interface Setup YES NO YES NO System setup menu System Setup Information menu Information Head Cleaning MAIN MENU Head Cleaning B Head Cleaning A Force Cutting YES NO Auto Feed 1 Enable Disable Take up Reel Media Type 2 Change Bk Ink Type 3 Rep Ink Tank 4 Maintenance Replace P head 3 Move Printer 3 T...

Page 34: ...mear CutDustReduct Cut Speed Standard Cutter VacuumStrngth Media Thickness Far End RllMrgn NearEnd RllMrgn Scan Wait Time Off 30 seconds 1 min 3 5 10 30 min 60 min Off 1 sec 3 5 7 sec 9 sec Thick Standard Thin Weak Standard Strong Very Strong Enable Disable Standard Fast Standard Off Loose Default values are underlined 1 The initial value without an underline changes with kinds of paper ...

Page 35: ...ayed when Band Joint is selected for Feed Priority 2 Displayed when Print Length is selected for Feed Priority Adjust Printer Printhead Adj Color Calib Adjust Length 2 Adjust Band 1 Feed Priority Advanced Adj Auto Print Standard Adj Fine Tuning No Yes Standard Adj Advanced Adj Return Defaults Color Calib PM Color Calib K Band Joint Print Length ...

Page 36: ...Mode On Off BOOTP On Off RARP On Off 0 255 0 255 0 255 0 255 Bindary Pserver RPrinter Off On Ethernet2 Ethernet802 2 Ethernet802 3 EthernetSNAP NDSPserver Nprinter Interface Setup EOP Timer NetWare 1 TCP IP 1 TCP IP On IP Setting 3 Protocol0 2 IP Mode NetWare Print Service Frame Type 10 sec 30 sec 1 2 5 10 30 min 60 min Manual Automatic IP Address 0 255 0 255 0 255 0 255 0 255 0 255 0 255 0 255 Su...

Page 37: ...n Off On Off Default values are underlined 1 Displays a screen to check whether to issue a Media type mismatch W01021 or whether the media is replaced On Off English Espanol No Yes System Setup Warning Change Cutter Keep Media Size Roll Length Set 1 Off On Chk Remain Roll Reset MediaType Language Length Unit Use Power Save Sleep Timer Stop Ink Check Nozzle Check Buzzer Med type Wrning Head Ht Wrni...

Page 38: ...ounter Job Log Error Log MAC Address 1 Ext Interface RAM Document Name Coverage User Name Page Count Job Status Print Start Time Print End Time Print Time Print Size Media Type Interface Job Log 1 Job Log 3 Job Log 2 Cut Count Default values are underlined 1 Displayed only when NIC is installed 2 Displayed only when optional Cutter Unitis installed Option Cut 2 ...

Page 39: ...t open If the upper cover is opened in the online offline mode the carriage motor feed motor and other driving power supplies are turned off T 1 9 F 1 23 1 7 1 2 Ink 0009 1214 1 Ink passages Be careful not to touch the ink passages of the printer or to allow ink to stain theworkbench hands clothes or the printer under repair The ink flows through the ink tank unit carriage unit purge unit maintena...

Page 40: ...ycerine 56 81 5 Ethylene glycol 107 21 1 Heterocyclic compound Copper compound Yellow ink Glycerine 56 81 5 Glycol Lactum Since this ink contains pigment stains will not come out of clothing 2 Ink mist Since the printhead prints by squirting ink onto the media a minute amount of inkmist is generated in the printing unit during printing The ink mist is collected in the printer by the airflow Howeve...

Page 41: ...ptional Take up Unit connector The head relay PCB and carriage relay PCB are incorporated in the carriage unit and the operation panel is located on the upper right cover When servicing the printer with the cover removed be extremely careful to avoid electric shock and shorting contacts T 1 12 1 Operation panel 6 Engine controller 2 Carriage relay PCB 7 System controller 3 AC inlet 8 Interface con...

Page 42: ...gn matter or dried ink install the printhead immediately after you remove the protective cap Also make sure to press down the locking lever of the printhead until you feel a click In addition to prevent clogging of the nozzles never touch the nozzle unit or ink supply unit of the printhead or wipe it with tissue paper or anything else Also be careful not to touch the electrical contact Never attem...

Page 43: ... wipe clean with a soft well wrung damp cloth If ink leaks onto electrical units wipe them completely using tissue paper In particular if ink penetrates beneath the IC chips on the logic board and you cannot remove it completely replace with a new logic board If electrical units are powered on when ink has leaked the units may be damaged Never connect the power cord when ink has leaked on the elec...

Page 44: ...vices In particular never touch the printhead contacts 1 F 1 29 2 Fixing the carriage After printing the carriage caps the printhead and uses the lock arm inside the purge unit to apply a mechanical lock When transporting the printer use belt stoppers 1 to secure the carriage at the carriage home position so that the carriage does not become separated from the lock arm This will prevent damage and...

Page 45: ...ink tank replacements carriage driving time number of cleanings and the cutter usage and stores this information in the system controller EEPROM IC10 and in the engine controller EEPROM IC28 as the service mode counter The counter holds important information for indicating printer usage status You can check the printer information in the counter by printing it in service mode or displaying it on t...

Page 46: ...arge can damage electrical devices To prevent this discharge any static buildup by touching a grounded metal fitting before you start disassembling the printer 1 7 3 4 Precautions for Disassembly Reassembly 0009 1492 The precautions for disassembly Reassembly are described in DISASSEMBLY REASSEMBLY 1 7 3 5 Self Diagnostic Feature 0009 1493 The printer has a diagnostic feature which analyzes printe...

Page 47: ...Chapter 2 TECHNICAL REFERENCE ...

Page 48: ......

Page 49: ...ructure of carriage 2 12 2 3 2 4 Printhead 2 13 2 3 2 4 1 Structure of printhead 2 13 2 3 2 5 Purge Unit 2 14 2 3 2 5 1 Functions of purge unit 2 14 2 3 2 5 2 Structure of purge unit 2 16 2 3 2 6 Maintenance Cartridge 2 19 2 3 2 6 1 Maintenance cartridge 2 19 2 3 2 7 Air Flow 2 19 2 3 2 7 1 Air flow 2 19 2 3 3 Paper Path 2 20 2 3 3 1 Outline 2 20 2 3 3 1 1 Overview of paper path 2 20 2 3 3 1 2 Rol...

Page 50: ...mponents 2 33 2 4 6 Motor Driver 2 34 2 4 6 1 Motor driver PCB components 2 34 2 4 7 Power Supply 2 35 2 4 7 1 Power supply block diagram 2 35 2 5 Detection Functions Based on Sensors 2 36 2 5 1 Sensors for covers 2 36 2 5 2 Ink passage system 2 37 2 5 3 Carriage system 2 39 2 5 4 Paper path system 2 40 ...

Page 51: ... Ink tank unit Tank reley PCB Tank sensor Bk Tank sensor PC Tank sensor C Tank sensor PM Tank sensor M Tank sensor Y FT J84 J105 J6 Option cutter unit Cutter right switch Cutter left switch Cutter motor J55 J57 Cutter motor PCB J802 J801 J112 Maintenance cartridge J60 J61 Head management sensor To media take up unit J63 J106 Option PCB J111 Ink tank cover sensor Valve cam sensor Cap home position ...

Page 52: ... in coordination with the discharge timing The ASIC also sends the command data from the system controller to the CPU f The CPU in the engine controller obtains the mask pattern data from the FLASH ROM based on the command data printhead information from the EEPROM in the printhead and internal temperature from the latch IC on the head relay PCB and sends this data to the ASIC g The ASIC in the en...

Page 53: ...es signals are applied to adjust the pulse width according to the head rank head temperature internal temperature and other factors to ensure optimal ink discharge and then the heat board in the printhead nozzle is driven so that ink is discharged The optimal nozzle block is selected based on the printing pass F 2 3 2 Print drive timing Each printhead has six nozzle arrays Bk PC C PM M Y These six...

Page 54: ...0dpi E_DATABK1 E_DATABK2 Low active Low active Linear scale Data of block 0 Data of block 0 Data of block 0 Data of block 0 Data of block 2 Data of block 2 Data of block 2 Data of block 2 Data of block 4 Data of block 4 Data of block 4 Data of block 4 Data of block 22 Data of block 22 Data of block 22 Data of block 22 ...

Page 55: ...ters the online state and then press the power button to turn off the power 1 Power Off sequence Device resource initialization initialization Engine status check Cleaning No media Media detected Media detection Media load Upper cover Right cover lock release Maintenance cartridge check Printhead Ink tank check Upper cover Right cover lock Valve motor check Power button ON Waiting for media loadin...

Page 56: ...ion under Print Quality settings in the printer driver The printer operation in standard mode depends on the printer driver sheet setting When printing in 6 pass bi directional format the image data is divided into three parts for each color under mask pattern control and then nozzle block control is used to further divide this data into two parts for printing When printing in 8 pass bi directiona...

Page 57: ...paper Proofing Paper 1 Newspaper Proofing Paper 2 Newspaper Proofing Paper 3 1200x1200 600 6 Bi directional Plain paper CAD Tracing paper CAD Translucent Matte Film CAD CAD clear film 1200x1200 300 8 Bi directional Photo Glossy Paper Photo Semi Glossy Paper Photo Glossy Paper HW Photo Semi Glossy Paper HW Japanese Paper Proofing Paper 2 Synthetic Paper Adhesive Synthetic Paper Flame Resistant Clot...

Page 58: ...tects a temperature above 80 deg C 1 the printer allows the carriage to continue in the direction of its scanning pass and then stops it at the scan end position The wait control is activated to allow the heat to dissipate Printing resumes when the temperature drops below 80 deg C 2 1 When using MBk ink when the Bk nozzle head temperature sensor detects temperature of 70 deg C or higher 2 When usi...

Page 59: ...nd performs two types of paper feeding transport and discharge of media This section presents an overview of the components of the mechanical system F 2 7 2 3 2 Ink Passage 2 3 2 1 Ink Passage 2 3 2 1 1 Overview of the ink passage 0009 1509 The ink passage consists of the ink tanks printhead caps maintenance jet tray maintenance cartridge ink tubes for connecting the mechanical components and ink ...

Page 60: ...d ink tank is not installed ink supply valve is opened and printhead lock lever is opened when ink fills the ink tube the ink in the ink tube may reverse flow due to the difference in the water head and ink may leak from the ink supply needle Therefore do not open all of the ink passages at the same time when the ink tube is filled with ink 2 3 2 2 Ink Tank Unit 2 3 2 2 1 Structure of ink tank uni...

Page 61: ...arate ink supply valve is provided for black ink to allow the ink tank to be changed between Black and Matte Black F 2 10 2 3 2 3 Carriage Unit 2 3 2 3 1 Carriage functions 0009 1511 a Printhead mounting The carriage mechanically locks the printhead and connects them to the terminals on the head relay PCB b Control A carriage relay PCB and encoder are installed on the carriage The carriage relay P...

Page 62: ... transmission of print signals Also the ink passage from the ink tank passes through the ink tube and connects to the printhead b Ink port Ink passes through the ink tube and is supplied to the printhead The ink tubes run through the joints and the tube guide and as they move in coordination with the carriage F 2 11 c Control unit The carriage relay PCBs are connected to the head relay PCBs by sho...

Page 63: ...nt lever is performed by print head position H sensor H L g Registration sensor unit The resistration sensor at left bottom of the carriage consists of two LEDs and receiver sensor h Rail cleaner unit The rail cleaner at far right of the carriage is used to prevent contamination of the rail i Internal temperature detection A thermistor for measuring the internal temperature is installed on the hea...

Page 64: ...suction operation and when switching to the standby state due to an error The capping operation also connects the ink passage between the printhead and purge unit b Cleaning Cleaning includes a wiping operation for removing paper fibers and dried ink deposits adhering to the nozzle face plates of the printhead a suction operation for removing ink from the nozzles and drawing new ink to refresh the...

Page 65: ...eplaces the ink from Bk to MBk or from MBk to Bk Cleaning 13 Cleaning 14 Cleaning 15 Y dot count suction Performs suction to remove Y ink adhered due to nozzle drying Y ink accumulated on face when the Y dot count reaches a prescribed value or every 20 sheets Printer Status Cleaning Description Consumption reference 1 At power on Initial installation Cleaning 3 initial filling cleaning Approx 35g ...

Page 66: ...0 02g When Head Cleaning menu is selected Manual cleaning Head Cleaning A Cleaning 1 normal cleaning Approx 1g Manual cleaning Head Cleaning B Cleaning 6 normal strong cleaning Approx 6g When Replace P head menu is selected After printhead replacement Cleaning 2 ink level adjustment cleaning Cleaning 4 ink extraction during head replacement Bk approx 24g MBk approx 18g When Move Printer menu is se...

Page 67: ...de which is positioned perpendicular to the printhead wipes the entire face plate of the printhead and then the narrow blade is used to wipe the nozzle array After wiping the wiper blades are cleaned before they are set at the wiping position so that maximum wiping performance can be maintained In the wiper blade cleaning ink that was wiped from the head section is rubbed off by an ink scrapping r...

Page 68: ... carriage on the purge unit The up down movement timing is detected by the PG position H sensor and the rotation is controlled by the pump motor stepping motor F 2 19 d Sensors Sensors are located in the purge unit for detecting the status of the printer components For more information see Technical Reference Detection Functions Based Sensors Pumps Cap Push rollers to Maintenance cartridge Ink tub...

Page 69: ...mmediately The printer will not operate unless the maintenance cartridge is replaced with a new one MEMO This printer has an EEPROM in the maintenance cartridge and the maintenance cartridge status is controlled by the engine firmware which reads and writes the content of that EEPROM Therefore the counter information need not be initialized when the maintenance cartridge is replaced The ink discha...

Page 70: ...inch roller drive unit for pressing and releasing the pinch rollers and sensors for detecting the media feeding status The paper path performs manual feeding transport and delivery for the roll media and cut sheets F 2 22 Mist fan Mist fan Mist fan unit Mist fan unit Print head Roll media Paper release lever Feed roller Pinch roller Roll holder Spol drive unit ...

Page 71: ...e carriage and move the registration sensor to media right edge detection start position 30mm inside the media right edge tentative detection position on media 7 Drive the carriage and detect the media right edge momentarily stop carriage forward movement when detected 4 Media skewing detection 1 Feed 300mm forward from the media set position 2 Drive the carriage and move the registration sensor t...

Page 72: ...e the carriage and move the registration sensor 30mm in the forward direction from the media left edge 10mm in the forward direction when in cutting dust reduction mode 10 Feed the media 50mm forward 11 Feed the media backward and detect the leading edge of the media stop feeding when detected 5 Barcode pattern detection 1 Drive the carriage and feed roller and move to barcode reference pattern de...

Page 73: ...lade cut disabled the position where the media should be cut is set as the leading edge of the media and roll media feeding is completed 4 Skew detection sequence The user can change the skew error detection amount from the control panel If skew detection precision OFF is selected no skew detection is performed during the roll media feed sequence 2 3 3 1 3 Cut media feeding 0009 9375 Cut sheet fee...

Page 74: ...1 Drive the carriage and move the registration sensor 30mm in the forward direction from the media right edge 2 Feed 300mm forward from the media set position 6 Media leading edge detection 1 Drive the carriage and move the registration sensor 30mm in the forward direction from the media left edge 2 Feed 50mm forward from the media set position 3 Feed the media backward and detect the leading edge...

Page 75: ...g when detected 2 Feed the media backward and detect the media trailing edge with the media sensor stop feeding when detected 3 Registration sensor calibration 1 Move the registration sensor over the media 2 Determine the sensor output and check the sensor input value over the media checked 3 Move the registration sensor over the platen 4 Check the sensor input value over the platen 5 Determine th...

Page 76: ...ops on the platen and a message is displayed when printing is finished MEMO When offline press the key to discharge the media and the key to rewind the media 2 3 3 2 Paper Path 2 3 3 2 1 Structure of feed rollers 0009 1522 a Feed roller unit The feed roller unit consists of media feeding mechanisms including feed rollers driven by the feed motor and the pinch roller unit operating in conjunction w...

Page 77: ...et cutter When Autocut Yes is selected in the Printer Driver the cutter unit mounted on the left side of the carriage automatically cuts the roll media However the roll media is not cut if it is suppressed by the Printer driver Print head Paper release lever Feed roller Pinch roller Cut sheet ...

Page 78: ...the left side of the printer automatically cuts the roll media Except when cutting roll media the cutter unit 2 is in standby at the cutter home position at the printer left side Once the roll media is fed to the cut position the cutter motor 4 is driven so that the driving belt 3 moves the cutter unit from the left to the right and then the roll media is cut F 2 29 1 2 3 1 4 ...

Page 79: ...n 5 1Vgeneration function 26 5Vgeneration function AC inlet Optional connector assembly Print head Carriage unit Head relay PCB Temperature reading control function DI sensor reading control function Sensors Ink tube unit Carriage relay PCB Printhead driving power supply generation function Image data demodulation function Host computer Operation panel Interface control function Operation panel co...

Page 80: ...generator The CPU is connected to one 128MB DIMM board one 4MB ROM chips and one 8KB EEPROM chip The CPU has the following functions 1 DMA controller The DMA controller manages the USB expansion card slots and other input interfaces and DMA transfer of the data stored in the DDR SDRAM 2 Interrupt controller The interrupt controller receives and processes external interrupts from USB image processi...

Page 81: ...ntrols communication with the system controller Image data reception Receives image data from the system controller stores in SDRAM IC15 IC16 and then converts to image data and stores in SDRAM IC11 IC12 IC13 IC14 Image data generation output This function generates the image data for printing each color from the image data received from the system controller and mask pattern corresponding to the ...

Page 82: ...ata bus and is used as a CPU work memory g EEPROM IC28 The 32 Kbit EEPROM stores the printer adjustment values h Regulator IC IC25 The regulator IC generates the CPU and ASIC internal driving power supply 3 3 V i Regulator IC31 The regulator IC generates the CPU and ASIC internal driving power supply 1 8 V j RTC IC7 Used as timer k Reset IC IC7 Initializes the power on engine controller l Lithium ...

Page 83: ...trol The environment temperature detected by the thermistor TH1101 on the head relay PCB is sent to the engine controller based on the control signals that are sent from the engine controller Relay for head logic driving power supply The logic driving power 5 V is supplied to the printhead based on the control signals that are sent from the engine controller b Thermistor TH1101 The thermistor send...

Page 84: ...ed on the control signals from the engine controller c Pump motor driver IC4 IC5 This driver generates and sends the excitation signals for the pump motor based on the control signals from the engine controller d Cap motor driver IC8 This driver generates and sends the control signals for the cap motor based on the control signals from the engine controller e Valve motor driver IC10 This driver ge...

Page 85: ...ly from the power supply and power button signals to control the STANDBY signals and turn the power on and off During power save mode the STANDBY signals are controlled to turn off the 26 5 V 5 1 V output In addition a switch to turn ON OFF the carriage motor drive 26 5V power only is provided on the upper cover The carriage motor drive 26 5V power goes OFF when the upper cover is opened Operation...

Page 86: ...r detects the opening and closing of the right cover When the right cover is closed the sensor light is cut off by the sensor arm and this notifies the sensor that the right cover is closed Pressure release sensor The photo interrupter based pressure release sensor detects the opening and closing of the paper release lever When the paper release lever is closed the sensor light is cut off by the s...

Page 87: ...The homeposition of the pump is defined as the position where the rotary flag which operates in conjunction with the drive gear shaft of the rollers cuts off the sensor light F 2 40 Valve cam sensor The photo inerrupter based valve cam sensor detects the status of the valve cam on the ink tank unit The sensor determines that the ink supplyer valve is opened when the rotary flag which operates in c...

Page 88: ...e arrives at the location for detection it stops and the ink is discharged from one nozzle of the nozzle array at a time until all the nozzles are checked for their normal ink discharging operations This process is repeated for the rest of the 5 nozzle arrays of the printhead If the sensor light is blocked by the ink discharged from a nozzle and the voltage measured by the sensor changes that nozz...

Page 89: ...ure sensor The environment temperature sensor thermistor installed on the head relay PCB detects the environment temperature in the vicinity of the carriage The resistance measured by the thermistor which varies as the temperature inside the printer changes is sent to the engine controller after passing through the carriage relay PCB The environment temperature is used to calibrate the head temper...

Page 90: ...oller home position sensor The feed roller home position sensor detects the change from white transparent to black opaque of the reference area of the scale on the code wheel when the power is turned on and sets the home position for LF decentration correction Feed roller encoder The feed roller encoder detects the carriage position from the feed roller pulley slit when driving Feed roller home po...

Page 91: ...Chapter 3 INSTALLATION ...

Page 92: ......

Page 93: ...Contents Contents 3 1 Transporting the Printer 3 1 3 1 1 Transporting the Printer 3 1 3 1 1 1 Transporting The Printer 3 1 3 1 2 Reinstalling the Printer 3 2 3 1 2 1 Reinstalling the Printer 3 2 ...

Page 94: ......

Page 95: ...stand 7 Hold the printer carrying handle at the bottom and then slowly move the printer If the printer is subjected to strong vibrations when it is moved it can cause ink leakage or damage to the printhead Be sure to move the printer slowly and carefully 2 How to transport the printer to a different floor Follow the steps shown in a When the printer is operating properly When the printer is not op...

Page 96: ...ty and Precautions Other Precautions Handling the Printer Fixing the carriage 9 Close the upper cover 10 Attach the cushioning materials and tape 11 If the printer is mounted on a stand remove the printer from the stand 12 Use the original packing material for the printer and optional devices If it is not available pack them with a sufficient amount of cushioning materials 3 Manual capping When tr...

Page 97: ...Chapter 4 DISASSEMBLY REASSEMBLY ...

Page 98: ......

Page 99: ...3 8 Feeder unit 4 21 4 3 9 Purge unit 4 22 4 3 10 Ink tank unit 4 24 4 3 11 Head management sensor 4 26 4 3 12 PCBs 4 27 4 3 13 Opening the caps and moving the wiper unit 4 27 4 3 14 Opening and closing the ink supply valve 4 29 4 3 15 Draining the ink 4 30 4 4 Applying the Grease 4 34 4 4 1 Applying the Grease 4 34 4 5 Adjustment and Setup Items 4 37 4 5 1 Action to take after replacing the feed ...

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Page 101: ... boxes marked This side up and handle appropriately F 4 1 2 Feed roller The feed roller is a functionally important part Therefore be careful that the roller is not scratched or marked during storage or transport of the service parts when removing them from the individual boxes when assembling or performing any other operations For details about handling of the feed roller refer to DISASSEMBLY REA...

Page 102: ...ainage in a dotted line performs manual or automatic either F 4 2 Symbol Meanings c Connector h claw s Screw Printer Automatic ink drainage Manual ink drainage L R circle cover L h1 L R circle cover S h1 Right side cover s3 h1 Left side cover s3 h2 Right cover unit s4 PCB cover s4 Upper rear cover s3 Upper cover Open the ink tank unit s1 Ink tank unit front cover s1 Upper left right cover h1 Rear ...

Page 103: ... Flexible cable c3 Print head Print head lock lever Spring Cable mount s2 Flexible cable c3 Carriage cover s5 Carriage unit Move the carriage unit over the platen Belt lock knob spring idler roller Pulley mount s3 2 Carriage unit disassembly and assembly flow Symbol Meanings c Connector h claw s Screw Symbol Meanings c Connector h claw s Screw Printer Right circle cover L h1 Right circle cover S h...

Page 104: ...ide cover s3 h1 Left side cover s3 h2 Right cover unit s4 Rear cover L s2 Upper rear cover s3 Upper cover Open the ink tank unit s1 Ink tank unit front cover s1 Upper left right cover h1 PCB cover s4 Rear cover R s4 Ink tank unit c5 s1 4 Ink tank unit disassembly and assembly flow Symbol Meanings c Connector h claw s Screw ...

Page 105: ...n the operation panel for at least 0 5 seconds when the carriage is offline However when the power is turned off such as during assembly or disassembly move the carriage by holding the knobs 1 shown in the figure below Move the carriage as required during assembly and disassembly to prevent the carriage from contacting the parts to be removed You cannot move the carriage when capping has been perf...

Page 106: ...er to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Ink tube unit 3 Ink tank unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Ink tank unit F 4 8 4 3 4 External covers 0009 4801 a Left circle cover L right circle cover L Removing the left circle cover L right circle cover L Clicking the figure number under the video mark allows you to view t...

Page 107: ...er backward F 4 11 b Left circle cover S right circle cover S Removing the left circle cover S right circle cover S Clicking the figure number under the video mark allows you to view the movie showing the procedure F 4 12 1 When removing the circle cover S 1 turn it forward to disengage the hook On line Me nu On line Po we r Sto p E jec t Info ma tion Da te Da te Me ssa ge OK 1 3 2 On line Me nu O...

Page 108: ...r Removing the right side cover Clicking the figure number under the video mark allows you to view the movie showing the procedure F 4 15 1 When removing the right side cover 1 remove the right circle cover L and right circle cover S 2 Remove the three screws 2 disengage one hook 3 and then remove the right side cover while opening its bottom On line Me nu On line Pow er Sto p E jec t Info ma tion...

Page 109: ...ve the three screws 2 and two hooks 3 and then slide the left side cover to remove it F 4 18 e Operation panel Removing the operation panel Clicking the figure number under the video mark allows you to view the movie showing the procedure F 4 19 1 When removing the operation panel disengage the hook 1 with a flathead screwdriver and then remove the connector 2 and screw 3 On line Me nu On line Po ...

Page 110: ...left upper right cover 1 remove the left right circle cover L left right circle cover S and left right side cover 2 Insert the flathead screwdriver at the position shown in the figure below and disengage the hook 2 to remove the upper left upper right cover F 4 22 g Rear cover left rear cover right Removing the r ear cover left rear cover right On lin e Men u On lin e Po we r St op E jec t Infomat...

Page 111: ...rews 2 2 When removing the rear cover right 3 remove the left cover left and then remove the two screws 4 F 4 24 h PCB cover Removing the PCB cover Clicking the figure number under the video mark allows you to view the movie showing the procedure F 4 25 1 When removing the PCB cover 1 remove the four screws 2 F 4 26 i Right cover unit Removing the right cover unit 2 4 1 3 2 1 ...

Page 112: ...er the video mark allows you to view the movie showing the procedure F 4 29 1 When removing the upper rear cover remove the left right circle cover L left right circle cover S left right side cover upper left upper right cover rear cover left right and right cover unit 2 Remove the screw 1 and open the ink tank unit 2 3 Remove the screw 3 and remove the ink tank front cover 4 F 4 30 4 Remove the t...

Page 113: ...r cover 2 While opening the left and right arm stays 1 one after another remove the upper cover 2 F 4 33 l Paper release lever Removing the paper release lever 1 When removing the paper release lever 1 remove the purge unit and purge unit base in advance To facilitate phase matching during gear installation remove the paper release lever with pressure applied to the pinch roller 2 Installing the p...

Page 114: ... the feed motor 1 F 4 35 b Action to take after replacing the feed roller home position sensor feed roller encoder or feed roller Eccentricity of the feed roller is factory corrected variation in the paper feed distance per rotation is compensated for to enhance the media feed accuracy Therefore when you have replaced the feed roller home position sensor feed roller encoder or feed roller related ...

Page 115: ...to Notes on Disassembly and Reassembly Draining the ink 2 Turn off the power and move the carriage over the platen If the carriage is fixed at the home position insert the flathead screwdriver in the slot 1 in the purge unit s elevation unit from the right and turn the screwdriver clockwise The cap 2 and lock pin 3 lower allowing you to move the carriage F 4 37 3 Disconnect the three flexible cabl...

Page 116: ...it side joint in the ink supply base having an ink absorber 3 so that the joint is not disconnected accidentally 6 When ink has been drained automatically unlock the print head lock lever to allow the ink for all six colors in the ink tubes to flow simultaneously to the ink absorber 3 F 4 40 7 Remove the print head 8 Remove the spring 1 and shaft 2 and then remove the slide the print head lock lev...

Page 117: ...4 4 17 F 4 41 9 Wrap the joint with a plastic bag or the like so that no ink splashes or leaks and then close the plastic bag F 4 42 10 Remove the two screws 1 and detach the cable mount 2 from the frame 1 3 2 ...

Page 118: ...amp securing the ink tube and remove the ink tube unit from the frame paying attention to ink splash and contact with the linear scale b Reassembling the ink tube unit After replacing the ink tube unit turn on the power with the print head and ink tank uninstalled install the print head and ink tank according to the messages and then fill the ink tank with ink 1 2 1 1 2 3 ...

Page 119: ... 3 Remove the print head 4 Remove the carriage cover For steps 11 and 12 refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Ink Tube Unit 5 Disconnect the flexible cable cable end connected to the engine controller on the carriage relay PCB 6 Remove the spring and print head lock lever 7 Wrap the print head side joint on the ink tube unit with a plastic bag or the like s...

Page 120: ...es not damage If the linear scale damages the printer can malfunction b Mounting the carriage belt Clicking the figure number under the video mark allows you to view the movie showing the procedure F 4 48 When mounting the carriage belt 2 align all notches of the carriage belt with the belt stopper 1 1 2 3 1 ...

Page 121: ...arriage unit or registration sensor adjustment is required Use the service mode under the following conditions Service mode SERVICE MODE ADJUST PRINT PATTERN OPTICAL AXIS Head height Low position Media type Glossy photo Media wide paper width 36inch or more 4 3 8 Feeder unit 0009 4806 a Handling the feed roller The feed roller is a functionally important part Therefore be sure to note the followin...

Page 122: ... adjustment is required Use the service mode under the following conditions Service mode SERVICE MODE ADJUST PRINT PATTERN LF Carriage Low position Media type Glossy photo 4 3 9 Purge unit 0009 4807 a Removing the purge unit Clicking the figure number under the video mark allows you to view the movie showing the procedure F 4 52 1 Turn off the power and move the carriage over the platen If the car...

Page 123: ...Chapter 4 4 23 F 4 53 2 Remove the connector 6 and then remove the harness from the harness guide F 4 54 3 Remove the three screws 1 and then remove the purge unit 2 3 2 1 1 1 ...

Page 124: ...the ink For details refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Draining the ink 2 Remove the joint on the ink tube unit and ink tank unit 3 Place the ink tube unit side joint in the ink flow path at the back of the ink tank unit 4 Remove one screw and five connectors of the ink tank unit and then remove the ink tank unit 3 by turning it around the fulcrum 4 1 2 ...

Page 125: ...4 4 25 F 4 57 b Removing the valve motor unit 1 When removing the upper valve motor unit remove the ink tank cover 2 Remove the three screws 1 and two connectors 2 and then remove the valve motor unit 2 1 3 2 4 ...

Page 126: ... connector 3 F 4 59 b Action to take after replacing the head management sensor Since the distance between the head management sensor and the carriage unit varies between printers the optical axis is factory adjusted to tune the no ink jet detection position Therefore when you have replaced head management sensor adjustment is required User the service mode under the following conditions SERVICE M...

Page 127: ... button 7 Make sure that TURN OFF THE POWER appears on the display and then turn off the printer 8 Turn on the printer 9 Check the firmware version If the firmware version is not the latest update the firmware to the latest version 10 In the Main menu select Interface Setup IP Setting and then make the settings again b Replacing the engine controller 1 Turn off the power and disconnect the power p...

Page 128: ...w the movie showing the procedure F 4 63 1 Remove the right circle cover L right circle cover S and right side cover 2 From the right side of the printer insert the head of the Phillips screwdriver in the through hole in the purge gear 1 3 Turn the purge gear counterclockwise and then move the wiper unit 2 3 2 1 ...

Page 129: ...pply valve cam does not press the valve lever or the supply valve is closed If the tube is filled with ink and the print head lock lever is unlocked with the ink supply valve closed the ink in the tube may flow in the reverse direction and the ink may leak from the ink supply needle If the ink supply valve remains open such as when an ink supply valve open close error E02D06 occurs remove the valv...

Page 130: ...m automatic ink drainage again 2 Manual ink drainage A syringe or other implement is used to remove the ink inside the ink passages one color at a time in the event of a printer electrical failure firmware error or failure in supplying power to the printer a Preparation Prepare the following items before starting the manual ink drainage procedure 1 Syringe having approx 50 ml capacity CK 0541 000 ...

Page 131: ...t cover unit Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Outer covers 2 Remove the ink tank 3 Move the carriage over the platen Refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Opening the caps and moving the wiper unit 4 Remove the joint 1 for the ink tube unit and the joint 2 for the ink tank unit Insert the ink tube unit side joint ...

Page 132: ...y and Reassembly Opening and closing the ink supply valve 8 Connect the syringe ink tube to the needle 2 of the ink supply side Pull the plunger of the syringe to remove the ink inside the ink supply unit and discard to the ink absorber in the ink supply mount Repeat this until there is no more ink left For details refer to DISASSEMBLY REASSEMBLY Points to Notes on Disassembly and Reassembly Openi...

Page 133: ...Chapter 4 4 33 F 4 71 Ink tank unit 6 7 8 Carriage unit 5 Print head lock lever 5 Joint 4 5 Ink absorber 5 6 8 ...

Page 134: ...arriage Molykote PG 641 Smearthegrease lightly 2 Two feed roller backup 1 Permalub G No 2 approx 12mg Don t apply to centralbackupwith bearing 3 Feed roller bearing 2 Permalub G No 2 approx 24mg Apply if remove bearing from a feed roller 4 Pinch roller release cam three points 1 X 10 parts Permalub G No 2 Smearthegrease lightly 5 Upper cover stay shaft hole 1 Permalub G No 2 approx 24mg The shaft ...

Page 135: ...Chapter 4 4 35 F 4 73 F 4 74 1 2 2 Two feed roller backup 1 3 Feed roller bearing 2 1 4 Pinch roller release cam three points 1 X 10 parts ...

Page 136: ...Chapter 4 4 36 F 4 75 1 2 4 3 5 Upper cover stay shaft hole 1 Gear shaft 2 Shaft end 3 Gear tooth face 4 ...

Page 137: ...gistration sensor 0009 9500 Since the distance between the registration sensor in the carriage unit and the nozzle in the print head varies between printers the optical axis is factory adjusted to tune the image write start point Therefore when you have replaced the carriage unit or registration sensor adjustment is required Use the service mode under the following conditions Service mode SERVICE ...

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Page 139: ...Chapter 5 MAINTENANCE ...

Page 140: ......

Page 141: ...Contents Contents 5 1 Regular Replacement Parts 5 1 5 1 1 Regular Replacement Parts 5 1 5 2 Consumables 5 2 5 2 1 Consumables 5 2 5 3 Regular Maintenance 5 3 5 3 1 Regular Maintenance 5 3 ...

Page 142: ......

Page 143: ...Chapter 5 5 1 5 1 Regular Replacement Parts 5 1 1 Regular Replacement Parts 0009 6209 T 5 1 Level Regular replacement part User None Service personnel None ...

Page 144: ...sumable User Printhead Ink tank black Ink tank matte black Ink tank photo cyan Ink tank cyan Ink tank photo magenta Ink tank magenta Ink tank yellow Cutter blade standard or option Maintenance cartridge Rail cleaner Included with maintenance cartridge Service personnel None ...

Page 145: ... 3 5 3 Regular Maintenance 5 3 1 Regular Maintenance 0009 6211 T 5 3 Level Regular maintenance User Cleaning of ink mist and other substances When necessary and when replacing the printhead Service personnel None ...

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Page 147: ...Chapter 6 TROUBLESHOOTING ...

Page 148: ......

Page 149: ...6 6 6 1 4 5 E02014 Cutter unit fuse failure error 6 7 6 1 4 6 E02015 Cutter error 6 7 6 1 4 7 E02400 E02401 E02402 E02403 Path mismatch error 6 7 6 1 4 8 E02405 E02406 E02407 Borderless printing error 6 7 6 1 4 9 E02500 E02501 E02502 E02503 E02504 E02505 Ink empty error 6 7 6 1 4 10 E02506 E02507 E02508 E02509 E0250A E0250B Ink tank uninstalled error during ink tank replacement 6 7 6 1 4 11 E02520...

Page 150: ...ror E04001 6 14 6 1 5 4 Scale read error E04002 6 14 6 1 5 5 Turn Power Off S04010 6 14 6 1 5 6 Turn Power Off E02777 6 14 6 2 Connector Positions and Pin Arrangement 6 15 6 2 1 System Controller 6 15 6 2 2 Engine Controller 6 19 6 2 3 Motor drive 6 26 6 2 4 Carriage Relay PCB 6 29 6 2 5 Head Relay PCB 6 34 6 2 6 Power Supply 6 37 6 2 7 Printhead 6 38 6 3 Version Up 6 41 6 3 1 Firmware Update Tool...

Page 151: ...henomenon 6 1 2 1 Incorrect Value Check Value 0009 7061 Cause Invalid input value detected for Interface Setup TCP IP IP Setting IP Address Subnet Mask Default G W from the Main Menu Probable problem locations Operating procedure system controller Remedy 1 Operation check Check that the message turns off when proper value is entered in IP Address Subnet Mask or Default G W 2 Replace the system con...

Page 152: ...between the head relay PCB and carriage relay PCB if the connection is not functioning normally 5 Replace the carriage relay PCB 6 Replace the carriage unit 7 Cable connection check Replace the cable between the carriage relay PCB and engine controller if the connection is not functioning normally 8 Replace the engine controller 9 Replace the system controller 6 1 2 6 Printer Setup Open Right Cove...

Page 153: ...eck the communication settings Auto negotiation cannot be performed for some configurations of the connected hub Therefore reset the network transmission speed and transfer mode by matching each item of the Ethernet Driver in the Interface Setting menu with the specification of the hub that is used from the operation panel 3 Replace the hub Explain to the customer that there is no problem with the...

Page 154: ...aulty ink tank unit faulty ink tube unit faulty engine controller faulty system controller Remedy 1 Visual check Remove the ink tube if it is bent or otherwise not functioning normally 2 Ink tank Remount the ink tank 3 Ink supply valve Refer to DISASSEMBLY REASSEMBLY Points to Note on Disassembly and Reassembly Ink tank unit and check the ink supply valve 4 Ink filling Check if there is any ink in...

Page 155: ... during manual feeding During back feeding the print standby position on feed roller is the feed limit During forward feeding the media sensor detects no roll media Probable problem locations Engine controller system controller Remedy 1 Replace the engine controller 2 Replace the system controller 6 1 3 5 Incorrect Media W01021 0009 7082 Cause During data reception this is displayed when the media...

Page 156: ...n the registration sensor has detected a media larger than the prescribed size during media loading This is displayed when the registration sensor detects slanting that exceeds the prescribed amount during media loading This is displayed when the registration sensor could not detect the media right edge during media loading This is displayed when the registration sensor could not detect the media ...

Page 157: ...ived data is designated for roll media This is displayed when the cut sheet is not loaded when the received data is designated for cut sheet This is displayed if the loaded media is roll media when the received data is designated for cut sheet This is displayed when printing the adjustment pattern if the loaded media is smaller than the prescribed size of the adjustment pattern Probable problem lo...

Page 158: ...ng the Online button to start printing or pressing the Stop Eject button to cancel printing To cancel this error and recover the ink level detection function replace with a new ink tank designated for this printer Perform the following procedure whenever this error is displayed even though the ink level of the corresponding color is Probable problem locations Engine controller system controller Re...

Page 159: ...2A03 Engine controller internal error 0009 7107 Cause This is displayed when an error occurs in the engine controller EEPROM This is displayed when an error occurs in the firmware of the engine controller This is displayed when an error occurs in the FLASH ROM of the engine controller Probable problem locations Engine controller system controller Remedy 1 Turn the power off and then on again 2 Rep...

Page 160: ...er sensor error 0009 7109 Cause This is displayed when the upper cover sensor L R has detected upper cover open status even though it is locked Probable problem locations Upper cover upper cover safety switch upper cover lock unit engine controller and system controller Remedy 1 Operation check Replace the sensor if the upper cover sensor flag or upper cover sensor L R is damaged deformed or is ot...

Page 161: ... connection is not functioning normally 5 Replace the engine controller 6 Replace the system controller 6 1 4 24 E02D00 E02D01 E02D0A E02D0B Sensor error in purge unit 0009 7113 Cause This is displayed when sensors in the purge unit could not detect the positions of the motors within the prescribed time Probable problem locations Purge unit engine controller system controller Remedy 1 Home positio...

Page 162: ...k if there are any foreign objects adhering to the motor gears and sensors of the valve motor unit and remove if any abnormalities are found 2 Valve motor unit Check operation by using SERVICE MODE FUNCTION INK VALVE and replace if there are any abnormalities 3 Cable connection check Replace the cables between the valve motor and the motor driver if any abnormalities are found in the cable connect...

Page 163: ... a visual check reveals slack in the carriage belt remount the belt 4 Replace the linear scale 5 Replace the linear encoder 6 Replace the carriage motor 7 Cable connection check Replace the cable between the carriage motor and engine controller if the connection is not functioning normally 8 Replace the engine controller 9 Replace the system controller 6 1 4 32 E02E10 IEEE1394 error 0009 7119 Caus...

Page 164: ... the linear scale Probable problem locations Linear scale carriage sensor carriage relay PCB carriage unit engine controller system controller Remedy 1 Visual check Replace the linear scale if it is dirty damaged deformed or otherwise does not function normally Remove any foreign objects adhering to the carriage sensor 2 Cable connection check Replace the cable between the carriage sensor and carr...

Page 165: ...uring sleep mode 10 N C N C 11 GND GND 12 PME IN Power management enable signal 13 INTA IN Interrupt signal 14 GND GND 15 RST OUT Reset signal 16 CLK OUT Clock signal 17 GNT OUT Ground signal 18 GND GND 19 REQ IN Request signal 20 AD31 IN OUT Address and data signal 21 AD30 IN OUT Address and data signal 22 AD29 IN OUT Address and data signal 23 AD28 IN OUT Address and data signal 24 GND GND 25 AD...

Page 166: ...AD15 IN OUT Address and data signal 58 AD14 IN OUT Address and data signal 59 AD13 IN OUT Address and data signal 60 AD12 IN OUT Address and data signal 61 GND GND 62 AD11 IN OUT Address and data signal 63 AD10 IN OUT Address and data signal 64 AD9 IN OUT Address and data signal 65 AD8 IN OUT Address and data signal 66 CBE0 OUT Bus command and byte enable signal 67 GND GND 68 AD7 IN OUT Address an...

Page 167: ...K OUT Engine status acknowledge signal 15 ENABLE OUT Image data enable signal 16 GND GND 17 GND GND 18 GND GND 19 D1 IN OUT Parallel communication data signal 20 GND GND 21 D4 IN OUT Parallel communication data signal 22 D5 IN OUT Parallel communication data signal 23 D7 IN OUT Parallel communication data signal 24 GND GND 25 D10 IN OUT Parallel communication data signal 26 D11 IN OUT Parallel com...

Page 168: ...ata signal 66 GND GND 67 D12 IN OUT Parallel communication data signal 68 D14 IN OUT Parallel communication data signal 69 D15 IN OUT Parallel communication data signal 70 STANDBY OUT Software SW power supply ON OFF signal 71 VCC2 IN Power supply 5 0V OFF during sleep mode 72 AUXVCC1 IN Controller power supply 3 3V always ON 73 AUXVCC1 IN Controller power supply 3 3V always ON 74 AUXVCC1 IN Contro...

Page 169: ...19 ENG_D1 IN OUT Bidirectional data bus bit1 20 GND GND 21 ENG_D4 IN OUT Bidirectional data bus bit4 22 ENG_D5 IN OUT Bidirectional data bus bit5 23 ENG_D7 IN OUT Bidirectional data bus bit7 24 GND GND 25 ENG_D10 IN OUT Bidirectional data bus bit10 26 ENG_D11 IN OUT Bidirectional data bus bit11 27 ENG_D13 IN OUT Bidirectional data bus bit13 28 GND GND 29 DEBUG_RESET IN Controller reset signal 30 S...

Page 170: ...ta bus bit9 66 GND GND 67 ENG_D12 IN OUT Bidirectional data bus bit12 68 ENG_D14 IN OUT Bidirectional data bus bit14 69 ENG_D15 IN OUT Bidirectional data bus bit15 70 STANDBY IN Power ON OFF signal 71 5V OUT Power supply 5 1V 72 AUXVCC OUT Power supply 3 3V 73 AUXVCC OUT Power supply 3 3V 74 AUXVCC OUT Power supply 3 3V 75 AUXVCC OUT Power supply 3 3V 76 N C N C 77 CVVCC_ON IN Engine system power ...

Page 171: ...ce jet CLMP signal 11 GND GND J107 Pin number Signal name IN OUT Function A1 3 3V OUT Power supply 3 3V A2 GND GND A3 ATUKAIJO IN Pressure release sensor detection signal A4 3 3V OUT Power supply 3 3V A5 GND GND A6 CR_HP IN Carriage home pisition detection signal A7 3 3V OUT Power supply 3 3V A8 GND GND A9 CAP WIP_HP IN Cap and wipe home pisition detection signal A10 3 3V OUT Power supply 3 3V A11...

Page 172: ...P_DIR OUT Feed motor rotation direction control signal A17 CR_DIR OUT Carriage motor rotation direction control signal A18 CR_BRAKE OUT Carriage motor brake signal A19 GND GND A20 5V OUT Power supply 5 1V B1 3 3V OUT Power supply 3 3V B2 CR_START OUT Carriage motor start control signal B3 CR_PWMOUT OUT Carriage motor speed control signal B4 GND GND B5 LFSP_CLK OUT Feed motor speed control signal B...

Page 173: ... IN OUT Function 1 GND GND 2 CUT UNIT IN Cutte unit detection siganal 3 CUT_L IN Cutter position detect signal left 4 CUT_R IN Cutter position detect signal right 5 CUTTER_D2 OUT Cutter motor drive signal 2 6 CUTTER_D1 OUT Cutter motor drive signal 1 7 GND GND 8 24V OUT Power supply 26 5V J113 Pin number Signal name IN OUT Function 1 GND GND 2 SNS_R_I IN Registration sensor signal R 3 SNS_S_I IN R...

Page 174: ...TA_Y0_I2 OUT Even nozzle data 0 Y 40 GND GND 41 O_DATA_Y1_I2 OUT Even nozzle data 1 Y 42 GND GND 43 E_DATA_Y0_I2 OUT Odd nozzle data 0 Y 44 GND GND 45 E_DATA_Y1_I2 OUT Odd nozzle data 1 Y 46 GND GND 47 GND GND 48 HDCLKN_0 OUT Head data transfer clock N differential 49 HDCLKP_0 OUT Head data transfer clock P differential 50 GND GND J114 Pin number Signal name IN OUT Function 1 GND GND 2 CRENCA_I IN...

Page 175: ... 40 O_DATA_C0_I2 OUT Even nozzle data 0 C 41 GND GND 42 O_DATA_C1_I2 OUT Even nozzle data 1 C 43 GND GND 44 E_DATA_C0_I2 OUT Odd nozzle data 0 C 45 GND GND 46 E_DATA_C1_I2 OUT Odd nozzle data 1 C 47 GND GND 48 HDLTP_0 OUT Head data latch siganal P differential 49 HDLTN_0 OUT Head data latch siganal N differential 50 GND GND J115 Pin number Signal name IN OUT Function 1 GND GND 2 GND GND 3 GND GND ...

Page 176: ...CLK_O OUT LICC2 data clock 36 GND GND 37 LICC2_LD_O OUT LICC2 data latch signal 38 GND GND 39 LICC2_DT_O OUT LICC2 data L 40 GND GND 41 VHENB_O OUT Head drive voltage on off control signal 42 GND GND 43 HEADEEPCS_O OUT Head EEPROM chip select signal 44 GND GND 45 ADTRG_O OUT LICC2 sample hold signal 46 GND GND 47 CMOUT_I IN Head overcurrent detection 48 GND GND 49 GND GND 50 GND GND J201 Pin numbe...

Page 177: ...xcitation signal B A16 INKM_M3_BX_N 1 OUT Valve motor phase excitation signal BN A17 PUMPM1_B OUT Pump motor phase excitation signal B A18 PUMPM3_BX_N1 OUT Pump motor phase excitation signal BN A19 CAPM1_B OUT Cap motor phase excitation signal B A20 CAPM3_BX_N1 OUT Cap motor phase excitation signal BN B1 GND GND B2 CAPM2_AX_N0 OUT Cap motor phase excitation signal AN B3 CMPM0_A OUT Cap motor phase...

Page 178: ...signal AN A5 24V OUT Power supply 26 5V A6 CAP1_A OUT Cap motor phase excitation signal A A7 CAP1_AN OUT Cap motor phase excitation signal B A8 CAP1_B OUT Cap motor phase excitation signal BN A9 CAP1_BN OUT Cap motor phase excitation signal AN A10 24V OUT Power supply 26 5V A11 INK1_A OUT Valve motor phase excitation signal A A12 INK1_AN OUT Valve motor phase excitation signal B A13 INK1_B OUT Val...

Page 179: ...erial communication data siganl 13 GND GND 14 LICC2_LD_0 IN LICC2 serial communication LD 15 GND GND 16 LICC2_CLK_0 IN LICC2 serial communication clock 17 GND GND 18 3 3V IN Power supply 3 3V 19 GND GND 20 5V IN Power supply 5 0V 21 5V IN Power supply 5 0V 22 5V IN Power supply 5 0V 23 GND GND 24 L0GIC5_0 IN Data buffer 5 0V 25 SNS5V_0 IN Sensor drive circuit 5 0V 26 24V IN Head power supply 26 5V...

Page 180: ...en data C1 6 GND GND 7 E_DATA_C0_I2 IN Even data C0 8 GND GND 9 O_DATA_C1_I2 IN Odd data C1 10 GND GND 11 O_DATA_C0_I2 IN Odd data C0 12 GND GND 13 E_DATA_M1_I2 IN Even data M1 14 GND GND 15 E_DATA_M0_I2 IN Even data M0 16 GND GND 17 O_DATA_M1_I2 IN Odd data M1 18 GND GND 19 O_DATA_M0_I2 IN Odd data M0 20 GND GND 21 C5_SUBH BK IN BK subheat enable signal 22 GND GND 23 C4_SUBH LC IN LC subheat enab...

Page 181: ...tion 1 GND GND 2 O_DATA_LM0 OUT LM even nozzle data 0 3 O_DATA_LM1 OUT LM even nozzle data 1 4 E_DATA_LM0 OUT LM odd nozzle data 0 5 E_DATA_LM1 OUT LM odd nozzle data 1 6 O_DATA_LC0 OUT LC even nozzle data 0 7 O_DATA_LC1 OUT LC even nozzle data 1 8 E_DATA_LC0 OUT LC odd nozzle data 0 9 E_DATA_LC1 OUT LC odd nozzle data 1 10 O_DATA_BK0 OUT BK even nozzle data 0 11 O_DATA_BK1 OUT BK even nozzle data...

Page 182: ... BK C5_HENB_B OUT BK heat pulse output 13 GND GND 14 LICC2_CLK OUT LICC2 input data clock 15 GND GND 16 DSOUT2 IN LICC2 analog output 17 DSOUT1 IN LICC2 analog output 18 LICC2_LT OUT LICC2 input data latch signal 19 LICC2_DT OUT LICC2 input data 20 ADTRG OUT LICC2 output sample hold 21 GND GND 22 HEADEEPCLK OUT Head EEPROM data transfer clock 23 HEADEEPRD IN Head EEPROM read signal 24 HEADEEPWD OU...

Page 183: ...2 HDCLKP_0 IN Head drive clock differential signal 3 HDCLKN_0 IN Head drive clock differential signal 4 GND GND 5 GND GND 6 E_DATA_Y1_I2 IN Even data Y 1 7 GND GND 8 E_DATA_Y0_I2 IN Even data Y 0 9 GND GND 10 O_DATA_Y1_I2 IN Odd data Y 1 11 GND GND 12 O_DATA_Y0_I2 IN Odd data Y 0 13 GND GND 14 E_DATA_BK1_I2 IN Even data BK 1 15 GND GND 16 E_DATA_BK0_I2 IN Even data BK 0 17 GND GND 18 O_DATA_BK1_I2...

Page 184: ...erature monitor sigana2 48 NC NC 49 SNS_R_I OUT Registration sensor signal R 50 GND GND J1102 Pin number Signal name IN OUT Function 1 RGV19 OUT Power supply for driving head 2 RGV19 OUT Power supply for driving head 3 C0SUBH OUT Subheat pulse output Y 4 C3_HENB_B OUT Heat pulse output C 5 DIAC1 IN DI sensor signal 1 C 6 HEADEEPWDX OUT Head EEPROM write signal 7 HEADEEPCLKX OUT Head EEPROM data tr...

Page 185: ..._ODATA0 OUT Even nozzle data 0 BK 40 C0_EDATA0 OUT Odd nozzle data 0 Y 41 DIAY0 IN DI sensor signal 0 Y 42 C1_ODATA1 OUT Even nozzle data 1 M 43 C0_EDATA1 OUT Odd nozzle data 1 Y 44 DIAM1 IN DI sensor signal 1 M 45 C0_HENB_B OUT Heat pulse output Y 46 C1SUBH OUT Subheat pulse output M 47 DIALM1 IN DI sensor signal 1 PM 48 C4_HENB_B OUT Heat pulse output PC 49 C5_ODATA1 OUT Even nozzle data 1 BK 50...

Page 186: ..._M1 IN M odd nozzle data 1 9 E_DATA_M0 IN M odd nozzle data 0 10 O_DATA_M1 IN M even nozzle data 1 11 O_DATA_M0 IN M even nozzle data 0 12 E_DATA_Y1 IN Y odd nozzle data 1 13 E_DATA_Y0 IN Y odd nozzle data 0 14 GND GND 15 O_DATA_Y1 IN Y even nozzle data 1 16 O_DATA_Y0 IN Y even nozzle data 0 17 GND GND 18 E_DATA_BK1 IN BK odd nozzle data 1 19 E_DATA_BK0 IN BK odd nozzle data 0 20 O_DATA_BK1 IN BK ...

Page 187: ...data latch signal 14 DSOUT1 OUT LICC2 analog output 15 DSOUT2 OUT LICC2 analog output 16 GND GND 17 LICC2_CLK IN LICC2 input data clock 18 GND GND 19 BK C5_HENB_B IN BK heat pulse output 20 LC C4_HENB_B IN LC heat pulse output 21 LM C3_HENB_B IN LM heat pulse output 22 BK C5SUBH IN BK subheat pulse drive 23 LC C4SUBH IN LC subheat pulse drive 24 LM C3SUBH IN LM subheat pulse drive 25 C C2SUBH IN C...

Page 188: ...ON control signal 8 VM OUT Head power supply 9 VM OUT Head power supply 10 MGND GMD 11 MGND GND 12 Vcc2 OUT Power supply 5 1V 13 Vcc2 OUT Power supply 5 1V 14 GND GND 15 GND GND J1003 Pin number Signal name IN OUT Function 1 VM OUT Motor driver power supply 2 VM OUT Motor driver power supply 3 VM OUT Motor driver power supply 4 GND GND 5 GND GND 6 GND GND Pin number Signal name IN OUT Function 1 2...

Page 189: ...en nozzle 38 DIAY0 OUT DI sensor signal Y nozzle array 39 E_DTY1 IN Nozzle data signal Y nozzle array even nozzle 40 O_DTBK1 IN Nozzle data signal Bk nozzle array odd nozzle 41 E_DTBK1 IN Nozzle data signal Bk nozzle array even nozzle 42 E_DTLC2 IN Nozzle data signal C nozzle array even nozzle 43 HE_BK IN Heat enable signal Bk nozzle array 44 DIALM0 OUT DI sensor signal PM nozzle array 45 DIAC0 OU...

Page 190: ...EPROM clock signal 73 EPDI IN Head EEPROM write data signal 74 DIAC1 OUT DI sensor signal C nozzle array 75 HE_C IN Heat enable signal C nozzle array 76 SHE_Y IN Sub heat enable signal Y nozzle array 77 78 VH IN Head drive power supply Pin number Signal name IN OUT Function ...

Page 191: ... can use the GARO Firmware Update Tool to update the versions of the firmware for the system controller installed in the printer The GARO Firmware Update Tool is the same as the one for the user For the specific operating procedure follow the instructions displayed on the computer ...

Page 192: ...moving the spring parts Hex key wrench Inserting and removing hexagonal screws Penlight Assisting in the manual capping procedure Multimeter Troubleshooting Flat brush Applying grease Lint free paper Wiping off ink Rubber gloves Preventing ink stains Special purpose tools Application Cover switch tool QY9 0103 000 Pressing the cover switch Syringe CK 0541 000 Draining the ink manually Tube QA2 616...

Page 193: ...Chapter 6 6 43 F 6 8 Cover switch tool Cover switch tool ...

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Page 195: ...Chapter 7 SERVICE MODE ...

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Page 197: ...Contents Contents 7 1 Service Mode 7 1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 1 7 1 3 Details of Service Mode 7 5 7 2 Special Mode 7 13 7 2 1 Printer Special Mode 7 13 ...

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Page 199: ...xx and Wxxxx are shown on the display by turning the power off and then using the above key operation b How to exit Service mode To exit Service mode turn off the printer c Buttons used in Service mode Selecting menus and parameters button or button Entering a lower level menu button Entering a higher level menu button Setting menus and parameters OK button 7 1 2 Map of the Service Mode 0009 9743 ...

Page 200: ...ER POWER ON W INK CUTTER PRINT PRINTCOUNT 3 CLN CLN A CLN M CLR INK CONSUME CLR CUTTER EXC CLR MTC EXC CLR HEAD EXC CLR PARTS 2 FACTORY CNT CARRIAGE PURGE CLEAR EXCHANGE LIFE CUTTER POWER ON 2 POWER ON 3 LF DIST LF DIST 2 LF DIST 3 DRIVE CR COUNT CR COUNT 2 CR COUNT 3 CR DIST CR DIST 2 CR DIST 3 PRINTCOUNT PRINTCOUNT 2 CLR PARTS 3 COUNTER WIPE ...

Page 201: ...HECK PM MEDIACONFIG CNT INK USE1 BK INK USE 1 INK USE1 MBK INK USE1 C INK USE1 M INK USE1 Y INK USE1 PC INK USE1 PM INK USE1 TOTAL N INK USE1 BK N INK USE1 MBK N INK USE1 C N INK USE1 M N INK USE1 Y N INK USE1 PC N INK USE1 PM N INK USE1 T INK USE2 BK INK USE 2 INK USE2 MBK INK USE2 C INK USE2 M INK USE2 Y INK USE2 PC INK USE2 PM INK USE2 TOTAL N INK USE2 BK N INK USE2 MBK N INK USE2 C N INK USE2 ...

Page 202: ...ROOF SQ GLP COATED SQ GLP PLAIN SQ GLP SYN SQ GLP FILM SQ GLP CLOTH SQ GLP CAD SQ P SQ 44 MEDIASIZE1 P SQ 36 44 P SQ 24 36 P SQ 24 P CNT 44 P CNT 36 44 P CNT 24 36 P CNT 24 D SQ 44 MEDIASIZE2 D SQ 36 44 D SQ 24 36 D SQ 24 D CNT 44 D CNT 36 44 D CNT 24 36 D CNT 24 COUNTER WARNING ERROR W INK MIST COUNT CARRIAGE PURGE INK INK CHECK INITIALIZE ADJUST 1 2 3 SOFT SW OFF ON OFF ON OFF ON INK USE CNT W I...

Page 203: ...W00000 07 W00000 08 W00000 09 W00000 10 W00000 11 W00000 12 W00000 13 W00000 14 W00000 15 W00000 16 W00000 17 W00000 18 W00000 19 W00000 20 W00000 ERROR 01 E02000 02 E02500 03 E02500 04 E02500 05 E00000 06 E00000 07 E00000 08 E00000 09 E00000 10 E00000 11 E00000 12 E00000 13 E00000 14 E00000 15 E00000 16 E00000 17 E00000 18 E00000 19 E00000 20 E00000 INK CHECK 0 0 0 0 0 0 0 ADJUST A1 0 A2 0 A3 0 A...

Page 204: ...tion sensor optical axis It takes about 2 minutes to print this pattern For details refer to Disassembly Reassembly Adjustment and Setup Items Action to take after replacing the carriage unit or registration sensor PRINT PATTERN LF This pattern is used to adjust feed roller eccentricity It takes about 10 minutes to print this pattern For details refer to Disassembly Reassembly Adjustment and Setup...

Page 205: ...right and left fans rotate simultaneously for about 10 seconds PURGE This checks operation of the recovery system After the carriage is moved to the homeposition the recovery suction operation is performed independently in the recovery system INK VALVE Operation check of ink supply valve This drives the valve motor and performs one rotation of the ink supply valve cam LF MOTOR This checks operatio...

Page 206: ...LN Number of automatic and manual cleanings times CLN A Number of automatic cleanings times CLN M Number of manual cleanings times Display Description Unit CLR INK CONSUME Cumulative ink sectional consumption amount clearing count times CLR CUTTER EXC Cumulative cutter replacement count clearing count times CLR MTC EXC Maintenance cartridge replacement count clearing count times CLR HEAD EXC Cumul...

Page 207: ...of genuine ink ml INK USE1 C Cumulative consumption amount of genuine ink ml INK USE1 M Cumulative consumption amount of genuine ink ml INK USE1 Y Cumulative consumption amount of genuine ink ml INK USE1 PC Cumulative consumption amount of genuine ink ml INK USE1 PM Cumulative consumption amount of genuine ink ml INK USE1 TOTAL Cumulative consumption amount of genuine ink total ml N INK USE1 BK Cu...

Page 208: ...execute Ink Check Off in main menu total ml Display Description Unit INK EXC BK Cumulative genuine ink replacement count times INK EXC MBK Cumulative genuine ink replacement count times INK EXC C Cumulative genuine ink replacement count times INK EXC M Cumulative genuine ink replacement count times INK EXC Y Cumulative genuine ink replacement count times INK EXC PC Cumulative genuine ink replaceme...

Page 209: ...f paper smaller than 24 inches Actually outputted paper size m2 P CNT 44 Cumulative number of printed sheet 44 inches or more Actually outputted paper size m2 Cumulative number of printed sheet 36 to 44 inch Actually outputted paper size m2 Cumulative number of printed sheet 24 to 36 inch Actually outputted paper size m2 Cumulative number of printed sheet less than 24 inch Actually outputted paper...

Page 210: ...on WARNING Initialization of DISPLAY WARNING ERROR Initialization of DISPLAY ERROR ADJUST Initialization of ADJUST W INK Initialization of COUNTER PRINTER W INK MIST COUNT Initialization of MIST COUNT CARRIAGE Initialization of COUNTER CARRIAGE PURGE Initialization of COUNTER PURGE INK CHECK Initialization of DISPLAY INK CHECK INK USE CNT Initialization of COUNTER INK USE2 CUTTER CHG CNT Initializ...

Page 211: ...ace Mode 1 Controller Replace Mode This mode is used when replacing the system controller and engine controller This mode transfers the setting values counter values and other data before replacement in each controller to the new controller For details about entering and operating this mode refer to Disassembly Reassembly Point to Note on Disassembly and Reassembly PCBs ...

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Page 213: ...Chapter 8 ERROR CODE ...

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Page 215: ...Contents Contents 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 3 8 3 1 Errors 8 3 8 4 Sevice Call Table 8 5 8 4 1 Service call error list 8 5 ...

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Page 217: ... error display remains on the operation panel even if printer power goes off and on This is to avoid that the user can cleare service call errors preventing the printer from damage Service call errors can be cleared however by starting up the printer with the service mode Refer to Troubleshooting for the remedy procedures when warning and errors occur Overview of warning and error codes T 8 1 The ...

Page 218: ...7 Mist Full Soon Waste ink in platen waste ink box and waste ink in mist fan unit are almost full W0100F Feed Limit Manual feed limit W01021 Incorrect Media Media type is not correct W01022 No full bleed Borderless printing is not allowed W01030 GARO W1030 Unsupported command in GARO image mode W01031 GARO W1031 Invalid number of parameters in GARO image mode W01032 GARO W1032 Required item was om...

Page 219: ...ts were not loaded even though the received data indicated cut sheets E02403 Media was too small during printing of adjustment pattern E02405 Invalid paper position for borderless printing E02406 Data that does not allow borderless printing has been received E02407 Width indicated by the received data does not match width of paper E02500 No ink Bk E02501 No ink Y E02502 No ink M E02503 No ink C E0...

Page 220: ...ty improper adjustment E02823 Print head check error E02824 Optical axis improper adjustment E02A00 Engine controller internal error E02A01 E02A02 E02A03 E02B04 Upper cover was opened when upper cover was locked E02B05 Right cover error E02B06 Carriage cover was opened when upper cover was locked E02B07 Right cover is open E02B08 Faulty release lever E02D00 Unable to detect home position of purge ...

Page 221: ... not shown on the display when service call error occurs T 8 4 Code 1 Display message Status E04000 Printhead Error Head voltage error E04001 Mist Count Error Waste ink in platen waste ink box and waste ink in mist fan unit are almost full E04002 Scale Read Error Linear scale reading error S04010 Turn Power Off RTC error E02777 Turn Power Off Inter controller communication error ...

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