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Canon TS7450, Online Manual

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Printer Suddenly Stopped Working for Some Reason

First, make sure printer is turned on. Next, make sure that you can view any web page on the Internet with
your computer. After confirming the two, use the IJ Network Device Setup Utility to diagnose and repair
network status.

Select the link below to download IJ Network Device Setup Utility and install it.

Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

•

For Windows:

Starting Up IJ Network Device Setup Utility

•

For macOS:

Starting Up IJ Network Device Setup Utility

If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check the following
items.

Cannot Connect to a Printer after Network Configuration Changes
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Cannot Connect to a Printer through Wireless Direct
Cannot Print through Network

Cannot Connect to a Printer after Network Configuration Changes

It may take a while for the computer to obtain an IP address, or you may need to restart your computer.

Make sure the computer has obtained a valid IP address, and try again to find the printer.

Cannot Connect to a Printer via Wireless LAN (Wi-Fi)

Check1

Check the power status of printer, network devices (e.g. wireless router), and

smartphone/tablet.

• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP

update interval, energy saving mode, etc.) or to update the wireless router firmware.

For details, contact the manufacturer of your wireless router.

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Summary of Contents for TS7450

Page 1: ...TS7400 series Online Manual English...

Page 2: ...1 Starting Up IJ Network Device Setup Utility 52 Diagnosing and Repairing Network Settings 53 Performing Changing Network Settings 54 Canon IJ Network Device Setup Utility Screen 55 Performing Network...

Page 3: ...ttern 111 Cleaning the Print Head 113 Deep Print Head Cleaning 115 Aligning the Print Head 117 Aligning the Print Head Manually 119 Cleaning 123 Cleaning Paper Feed Rollers 124 Cleaning Inside the Pri...

Page 4: ...ptions 173 Registering a Frequently Used Printing Profile 174 Setting the Ink to be Used 176 Managing the Printer Power 177 Changing the Printer Operation Mode 179 Changing Settings from Operation Pan...

Page 5: ...derless Printing 226 Scaled Printing 229 Page Layout Printing 231 Duplex Printing 233 Setting Up Envelope Printing 237 Printing on Postcards 239 Overview of the Printer Driver 241 Canon IJ Printer Dri...

Page 6: ...Basic Mode 304 ScanGear Scanner Driver Screens 307 Basic Mode Tab 308 Advanced Mode Tab 316 General Notes Scanner Driver 322 Scanning Tips 324 Positioning Originals Scanning from Computer 325 Network...

Page 7: ...r Lines 375 Colors Are Unclear 379 Lines Are Misaligned Distorted 381 Paper Is Smudged Printed Surface Is Scratched 382 Vertical Line Next to Image 386 Scanning Problems Windows 387 Scanning Problems...

Page 8: ...er 415 Removing Jammed Paper from Rear Side 419 1000 424 1003 425 1200 427 1401 428 1430 429 1485 430 1650 431 1651 432 1682 433 1686 434 1687 435 1688 436 Shipping Tape etc Are Still Attached 1890 43...

Page 9: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 9...

Page 10: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 11: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 12: ...A and licensed to Canon Inc Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk Inc and or its subsidiaries and or affiliates in the USA and or other countries QR Code is a regis...

Page 13: ...mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanic...

Page 14: ...edium with or without modifications and in Source or Object form provided that You meet the following conditions 1 You must give any other recipients of the Work or Derivative Works a copy of this Lic...

Page 15: ...l other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivati...

Page 16: ...TITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWI...

Page 17: ...PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURP...

Page 18: ...sclaimer in the documentation and or other materials provided with the distribution Neither the name of Cisco Inc Beijing University of Posts and Telecommunications nor the names of their contributors...

Page 19: ...hat the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must...

Page 20: ...HER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LEADTOOLS Copyright C 19...

Page 21: ...ERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRA...

Page 22: ...fornia Berkeley Copyright c 1981 2000 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provi...

Page 23: ...t in parts or full form without having to pay us royalty free usage o You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in...

Page 24: ...orks thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions o Redistribution of source code must retain this license f...

Page 25: ...ct special incidental or consequential as a result of the reproduction modification distribution or other use of the TWAIN Toolkit JSON for Modern C Copyright c 2013 2017 Niels Lohmann Permission is h...

Page 26: ...ight c 2014 Kenneth MacKay All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributio...

Page 27: ...T STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ISC License Copyright c 2013 2017 Fran...

Page 28: ...e this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentatio...

Page 29: ...VIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE...

Page 30: ...cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disab...

Page 31: ...Status Using IJ Network Device Setup Utility Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Uti...

Page 32: ...ed while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no...

Page 33: ...and then redo the settings Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When...

Page 34: ...efault Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi Fi Connection Connecting...

Page 35: ...Enable RAW protocol Enable LLMNR Enable PictBridge communication Enable disable communication Enable XX represents alphanumeric characters Default value depends on printer To check value use operation...

Page 36: ...2 The password is specified automatically when the printer is turned on for the first time 36...

Page 37: ...names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial...

Page 38: ...Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to the printer via LAN or to change from USB to LAN connection click here and perform setup 38...

Page 39: ...nd press OK button 9 When the confirmation screen for printing passwords appears select ON or OFF and press OK button The printer starts printing the network setting information The following informat...

Page 40: ...PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable Disable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mask Subnet mask XXX XXX XXX XXX 3 2 14 Default Gateway Default gateway XXX XXX XXX XXX...

Page 41: ...ctive 3 2 34 Security Protocol Security method ESP ESP AH AH Blank Not selected 3 3 Wireless Direct Operation mode for Wireless Direct Enable Disable 3 3 1 MAC Address MAC address XX XX XX XX XX XX 3...

Page 42: ...njour service name Bonjour service name Up to 52 alphanumeric characters 5 11 LLMNR LLMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 13 PictBridge Commun PictBridge Communica tion...

Page 43: ...egistered 7 4 Log Transmission Sta tus Transmission result Not activated Processing Server error Connection error Timeout error Error Awaiting server response Active 7 5 Subscription Informa tion Subs...

Page 44: ...ility Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Check that printer is turned on 2 Pr...

Page 45: ...a smartphone tablet computer to the printer Important You can connect up to 5 devices to the printer at the same time with Wireless Direct Check the usage restrictions and switch the printer to the W...

Page 46: ...on on HOME screen 3 Select Device settings and press the OK button 4 Select LAN settings and press the OK button 5 Select Wireless Direct and press the OK button 6 Select Connect to smartphone and pre...

Page 47: ...reless direct compatible device connects to the printer a confirmation screen asking for permission to connect is displayed on the printer LCD Make sure the name on the LCD is the same as that of your...

Page 48: ...cally 1 Select Auto update 2 Select Yes 3 To show the password select ON and to hide the password select OFF You can check the updated setting Change password Change the password for Wireless Direct T...

Page 49: ...an unauthorized access we recommend you should select the setting to display the confirmation screen Note If you change the Wireless Direct setting of the printer also change the wireless router sett...

Page 50: ...Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of...

Page 51: ...ion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already s...

Page 52: ...n select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ N...

Page 53: ...n Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following t...

Page 54: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 54...

Page 55: ...f detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to anot...

Page 56: ...Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup No...

Page 57: ...ldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for...

Page 58: ...ects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv...

Page 59: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 59...

Page 60: ...he printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB con...

Page 61: ...P server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a...

Page 62: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP...

Page 63: ...Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection M...

Page 64: ...ects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can s...

Page 65: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 66: ...d in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned a...

Page 67: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 67...

Page 68: ...Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5...

Page 69: ...ction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO...

Page 70: ...series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series...

Page 71: ...TR9530 series TS3300 series E3300 series 71...

Page 72: ...Handling Paper Originals FINE Cartridges etc Loading Paper Loading Originals Replacing a FINE Cartridge 72...

Page 73: ...Loading Paper Paper Sources Loading Plain Paper Photo Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 73...

Page 74: ...B5 A5 or Letter sized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wr...

Page 75: ...e for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning t...

Page 76: ...3 Open the feed slot cover C 4 Slide right paper guide D to open both paper guides 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING UP 76...

Page 77: ...t slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in portrait orientation E Loading paper in landscape orientation F can cause paper jam...

Page 78: ...aper setting confirmation screen for the rear tray appears on the LCD 8 If page size and media type on LCD match size and type of paper loaded in rear tray select OK If not select Change to change the...

Page 79: ...ttings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect...

Page 80: ...ia Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If pap...

Page 81: ...sette Important Always load paper in portrait orientation D Loading paper in landscape orientation E can cause paper jams Note Align the paper stack with the edge of the cassette as shown in the figur...

Page 82: ...s into place 6 Slide right paper guide to align it with paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher th...

Page 83: ...Pull out the paper output tray I and open the paper output support J Note To prevent incorrect printing this printer has a function that detects whether the settings for the paper loaded in the casset...

Page 84: ...per settings When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper s...

Page 85: ...stened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opp...

Page 86: ...guide D to open both paper guides 5 Load envelopes in portrait orientation WITH PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in portrai...

Page 87: ...align with both sides of envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark E 7 Clo...

Page 88: ...on the LCD 8 If page size and media type shown on LCD match size and type of envelopes loaded in rear tray select OK If not select Change to change the settings in accordance with the size and type o...

Page 89: ...on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do...

Page 90: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Supported Originals 90...

Page 91: ...cording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Sam...

Page 92: ...ollowing when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or m...

Page 93: ...3 Close the document cover gently Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 93...

Page 94: ...areful not to let anything get inside the document output slot It may cause damage Note To scan a document at optimum quality load it on the platen The duplex original cannot be scanned automatically...

Page 95: ...r a beep sound Insert the document until it stops Note For details on the supported originals see below Supported Originals 5 Adjust document guide to match width of document Do not slide the document...

Page 96: ...and weight Size Max 8 5 x 14 0 in 216 x 356 mm Min 5 8 x 5 8 in 148 x 148 mm 2 on 1 copying A4 Letter only Quantity A4 Letter Max 35 sheets 20 lb 75 g m2 paper up to 0 14 in 3 5 mm high Legal Max 5 s...

Page 97: ...ocuments with holes Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 97...

Page 98: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the LCD Ink Tips 98...

Page 99: ...ent Installing a used FINE cartridge may cause the nozzles to clog Furthermore with such a FINE cartridge the printer will not be able to inform you when to replace the FINE cartridge properly Note Fo...

Page 100: ...Do not hold the FINE cartridge holder to stop or move it forcibly Do not touch the FINE cartridge holder until it stops completely Important Do not touch the metallic parts or other parts inside the...

Page 101: ...2 Remove the FINE cartridge 4 Prepare a new FINE cartridge 1 Take new FINE cartridge out of its package and remove protective tape C gently 101...

Page 102: ...he FINE cartridge holder The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot 2 Close the ink cartridge locking cover to...

Page 103: ...ingers caught Note If the error message appears on the LCD after the scanning unit cover is closed take appropriate action When Error Occurred If the print head is out of alignment as indicated by mis...

Page 104: ...a new FINE cartridge This appears when remaining ink level is not known Note The above screen shows estimated ink levels Select Order ink now and press the QR button to display the QR code and access...

Page 105: ...s performance Canon printer performs cleaning automatically according to its condition A small amount of ink is consumed when cleaning Does black and white printing use color ink Black and white print...

Page 106: ...aint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print He...

Page 107: ...cartridge is installed correctly Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed If an error message appears on the LCD see When Error Occurred Fo...

Page 108: ...ot resolved after performing from step 1 to step 3 twice Step4 Clean the print head deeply From the printer Deep Print Head Cleaning From the computer For Windows Cleaning the Print Heads For macOS Cl...

Page 109: ...Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning the Print Head From the computer For Windows Adjusting Print Head Position Automatically For macOS Adju...

Page 110: ...need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette Loading Plain Paper in Cassette 3 Press the...

Page 111: ...ern that is closer to the printed nozzle check pattern on the confirmation screen For A no missing lines or no horizontal white streaks in both the pattern C and pattern D The cleaning is not required...

Page 112: ...n the pattern C is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print h...

Page 113: ...inter is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette Loading Plain Paper in Cassette 3 Press the OK button 4 Select Maintenance 5 Select Cleaning The confirmation screen...

Page 114: ...Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 114...

Page 115: ...A4 or Letter sized plain paper in the cassette Loading Plain Paper in Cassette 3 Press the OK button 4 Select Maintenance 5 Select Deep Cleaning The confirmation screen will appear 6 Select Yes The pr...

Page 116: ...the power and clean the print head deeply again after 24 hours If the problem persists replace the FINE cartridge If the problem persists despite replacing the FINE cartridge contact your nearest Cano...

Page 117: ...on the LCD When Error Occurred You need to prepare two sheets of A4 or Letter sized plain paper 1 Check that printer is turned on 2 Load two sheets of A4 or Letter sized plain paper in cassette Loadin...

Page 118: ...or Occurred 8 When completion message appears select OK Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position m...

Page 119: ...nter is turned on 2 Load three sheets of A4 or Letter sized plain paper in cassette Loading Plain Paper in Cassette 3 Press the OK button 4 Select Maintenance 5 Select Print Head Alignment Manual The...

Page 120: ...t the number of that pattern and then press the OK button Note If all patterns look different choose the pattern in which vertical streaks are least noticeable Subtle vertical streaks Noticeable verti...

Page 121: ...n press the OK button Note If all patterns look different choose the pattern in which vertical streaks are least noticeable Subtle vertical streaks Noticeable vertical streaks 14 Repeat these steps fo...

Page 122: ...different choose the pattern in which horizontal stripes are least noticeable Subtle horizontal stripes Noticeable horizontal stripes 17 Repeat these steps for columns O to T 18 When completion messa...

Page 123: ...g Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pa...

Page 124: ...ning The confirmation screen will appear 5 Select Yes 6 Select Rear tray or Cassette to clean the paper feed roller 7 Follow the message to remove any paper from the paper source If you clean the pape...

Page 125: ...leaning will be complete when the paper is ejected 11 When the completion message appears select OK If the problem is not resolved after cleaning the paper feed roller contact your nearest Canon servi...

Page 126: ...w piece of paper 1 Check that printer is turned on 2 Press the OK button 3 Select Maintenance 4 Select Bottom plate cleaning The confirmation screen will appear 5 Select Yes 6 Follow the message to re...

Page 127: ...facing up and the edge of the half with no crease facing to the far side 10 Insert cassette into printer 11 Pull out the paper output tray A and open the paper output support B 12 Press the OK button...

Page 128: ...When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe o...

Page 129: ...Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters...

Page 130: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 130...

Page 131: ...s such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequ...

Page 132: ...ersists obtain medical advice immediately Moving the printer Do not hold the printer by the cassette Hold the printer by its sides and carry it with both hands General Notices Choosing a Location Refe...

Page 133: ...e ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinn...

Page 134: ...Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 134...

Page 135: ...ische Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gem der EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen...

Page 136: ...rd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer...

Page 137: ...i sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per l...

Page 138: ...sobre a devolu o e reciclagem de produtos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bo...

Page 139: ...takte lokale myndigheter et godkjent WEEE program eller husholdningens renovasjonsselskap Du finner mer informasjon om retur og resirkulering av WEEE produkter p www canon europe com weee Vain Euroopa...

Page 140: ...anisation om du vill ha mer information om var du kan l mna den kasserade produkten f r tervinning F r mer information om inl mning och tervinning av WEEE produkter se www canon europe com weee Pouze...

Page 141: ...produkt lub do autoryzowanego punktu gromadzenia zu ytego sprz tu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpad w w nieodpowiedni spos b mo e mie negatywny w...

Page 142: ...rekt vai 2012 19 ES par elektrisko un elektronisko iek rtu atkritumiem EEIA un viet jiem ties bu aktiem no izstr d juma nedr kst atbr voties izmetot to kop ar sadz ves atkritumiem is izstr d jums ir j...

Page 143: ...ten tajn Ta simbol pomeni da tega izdelka v skladu z direktivo OEEO 2012 19 EU in dr avno zakonodajo ne smete odvre i v gospodinjske odpadke Ta izdelek morate odlo iti na ustrezno zbiralno mesto na pr...

Page 144: ...mo za Europsku uniju i EEZ Norve ka Island i Lihten tajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s ku nim otpadom sukladno WEEE Direktivi 2012 19 EC i va em nacionalnom zakonu Ovaj...

Page 145: ...ispravnom odlaganju ovog proizvoda e doprineti efikasnom kori enju prirodnih resursa Za vi e informacija o tome gde mo ete da predate va u staru opremu radi recikliranje vas molimo da kontaktirate lok...

Page 146: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality...

Page 147: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 148: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 148...

Page 149: ...nt is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Unplug the...

Page 150: ...tion may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in orde...

Page 151: ...wer the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet while the status bar is lit flashing or a screen is displayed in the...

Page 152: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 152...

Page 153: ...Main Components Front View Rear View Inside View Operation Panel 153...

Page 154: ...Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper in Rear Tray Loading Envelopes in Rear Tr...

Page 155: ...document with the side you want to scan facing up M Document Output Slot Documents scanned from the ADF are delivered here N Operation Panel Use to change the settings of the printer or to operate it...

Page 156: ...S Document Cover Open to load an original on the platen T Platen Load an original here 156...

Page 157: ...or Plug in the supplied power cord C Rear Cover Detach when removing jammed paper D Transport Unit Cover Open when removing jammed paper Important Do not touch the metal casing Do not plug in or unplu...

Page 158: ...ble cartridge that integrates print head and ink tank C Ink Cartridge Locking Cover Secures the installed FINE cartridge D FINE Cartridge Holder Install the FINE cartridge The color FINE cartridge sho...

Page 159: ...sed for entering characters D Back button Returns the LCD to the previous screen E Stop button Cancels operation when printing is in progress or when selecting a menu item Pressing this button when yo...

Page 160: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 160...

Page 161: ...status bar is lit the printer is on Note It may take a while for the printer to start printing immediately after you turn on the printer The display in the LCD will turn off if the printer is not ope...

Page 162: ...or wireless network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power Turning off the pr...

Page 163: ...From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power 163...

Page 164: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 165: ...er cord Unplugging the power cord while the status bar is lit flashing or a screen is displayed in the LCD may cause drying or clogging of the print head and print quality may be reduced 1 Press the O...

Page 166: ...n you press the OK button in the Copy standby screen the menu screen appears Using the button to select an item from the menu allows you to perform each setting A Network Displays network status by th...

Page 167: ...Wireless Direct are disabled B Ink information When there is a notice about the amount of remaining ink the icon appears The ink is running low Prepare a new FINE cartridge Ink has run out Replace th...

Page 168: ...The printer information appears L Use from smartphone The QR code for using smartphone applications appears M Quick guide Displays how to operate the printer and QR cord accessing to the Online Manual...

Page 169: ...gles through the input modes in the order lowercase uppercase numeric symbols showing the first available character The following shows available characters in each mode Mode Available characters Lowe...

Page 170: ...have been input press the Start button To insert a space Either press the OK button without selecting any character or switch to the symbol mode and then press the button 5 times To delete character P...

Page 171: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 171...

Page 172: ...rinter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operatio...

Page 173: ...the image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Pr...

Page 174: ...p window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also...

Page 175: ...y registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing...

Page 176: ...g and click OK 4 Click OK on the Page Setup tab When you perform printing the specified FINE cartridge will be used Important When the following settings are specified Black Only does not function bec...

Page 177: ...the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Check that the printer is on and then click...

Page 178: ...irmation message appears click OK The setting is enabled after this When you want to disable this function select Disable from the list according to the same procedure Note When the printer is turned...

Page 179: ...Tool is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic Print Head Alignment are not satisfactory perform manual head alignment Che...

Page 180: ...check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to...

Page 181: ...ting Items on Operation Panel Print settings LAN settings Bluetooth settings PictBridge settings Smartphone photo print settings Other device settings Language selection Firmware update Reset setting...

Page 182: ...king the steps to specify Amount of extension as an example 1 Check that printer is turned on 2 Press OK button 3 Select Device settings 4 Select a setting item to adjust The setting screen for the se...

Page 183: ...Setting Items on Operation Panel 183...

Page 184: ...e selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings Bluetooth settings PictBridge settings Smartphone photo print settings Feed settings Items for Maintena...

Page 185: ...compliant device Note When performing settings from application software or the printer driver these settings will be prioritized If printouts contain margins even though you are printing in Borderle...

Page 186: ...onnection Enabled connected Enabled disconnected Disable Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX up to 32 characters Wi Fi security Inactive WEP 64bit WEP 128bit WPA PSK TKIP WPA PSK AES W...

Page 187: ...settings for Wi Fi manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code met...

Page 188: ...ed mode Enables disables Wireless Direct Change network name SSID Changes the identifier SSID the printer s name displayed on a Wi Fi Direct compatible device for Wireless Direct Change password Chang...

Page 189: ...name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR protocol setting Enables disables the LPR setting R...

Page 190: ...Selecting Enable allows you to specify the IPsec security 190...

Page 191: ...n the type of original or the state of the document cover forgetting to remove the original may not be detected Status bar settings Change the display of the status bar Advanced mode Enables or disabl...

Page 192: ...glish German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian Latvian...

Page 193: ...the on screen instructions to perform update Note If the firmware update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Can...

Page 194: ...ult Settings only Sets the settings such as the paper size or media type back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specifie...

Page 195: ...Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Rear tray paper settings Registers the paper size and the media type you load on the rear tray Casset...

Page 196: ...setup Registers Deletes the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registrat...

Page 197: ...e OK button 3 Select Device settings 4 Select Other device settings 5 Select ECO settings 6 Select Energy saving settings 7 Specify settings as necessary A Specify the length of time to turn the print...

Page 198: ...4 Select Other device settings 5 Select ECO settings 6 Select Two sided print settings A confirmation screen will appear when the default setting for copying is set for two sided printing 7 Select ON...

Page 199: ...noise while printing is in progress Important When Quiet setting is turned on the operating speed will be slower compared to when it is turned off This function may not be so effective depending on t...

Page 200: ...d Serial number Displays the printer serial number MAC address Wi Fi Displays the MAC address for Wi Fi Root cert thumbprint SHA 1 Shows the root certification thumbprint SHA 1 of the printer Note If...

Page 201: ...5 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment...

Page 202: ...1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environm...

Page 203: ...12 6 macOS 10 15 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported OS Refer to the Canon web site for details Information in this manual is subjec...

Page 204: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 204...

Page 205: ...available in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP11...

Page 206: ...ngs on the Printer Driver and the Printer Media Type Windows Note When printing photos saved on a PictBridge Wi Fi compliant device you must specify the page size and media type Printing from Digital...

Page 207: ...3 Nagagata 4 Yougata 4 Yougata 6 Card 2 17 x3 58 Special sizes Minimum size 2 17 x 3 50 in 55 0 x 89 0 mm Maximum size 8 50 x 26 61 in 215 9 x 676 0 mm Paper Weight You can use paper in the following...

Page 208: ...80 sheets High Resolution Paper HR 101N 1 Approx 80 sheets N A Paper for printing photos Media Name Model No Rear Tray Photo Paper Pro Platinum PT 101 2 Glossy Photo Paper Everyday Use GP 501 GP 508...

Page 209: ...f the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Ou...

Page 210: ...g plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelop...

Page 211: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 212: ...Printing Printing from Computer Printing from Smartphone Tablet Printing from Digital Camera Using PIXMA MAXIFY Cloud Link Paper Settings 212...

Page 213: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 213...

Page 214: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 215: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 216: ...n which print setting you select 6 Select paper source For Paper Source select Automatically Select Rear Tray or Cassette whichever matches your purpose Important The paper source settings that can be...

Page 217: ...an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver display the Quick Setup tab click Printer Media Information and specify...

Page 218: ...ki K or Hagaki type or if the Page size is set to 5 x7 13x18 click Set to display the dialog box Select the media type and paper size that match your purpose and then click OK If the media type or the...

Page 219: ...rinting Media name Model No Media Type in the printer driver Paper information reg istered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II Plus Glossy II Phot...

Page 220: ...available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper including recycled paper Plain Paper Plain paper Envelopes Envelope Envelope T Shir...

Page 221: ...2x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm 4 x6 10x15 5 x7 13x18cm 5 x7 13x18 7 x10 18x25cm 7 x10 8 x10 20x25cm 8 x10 L 89x127mm L 89x127mm 2L 127x178mm 5 x7 13x18 Square...

Page 222: ...ds Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Pri...

Page 223: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 224: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 225: ...ftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unav...

Page 226: ...reated When you want to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Not...

Page 227: ...r borderless printing is selected the size is automatically changed to the valid page sizes for borderless printing When Borderless is selected the Printer Paper Size Duplex Printing Stapling Side set...

Page 228: ...xtension The extension amount decreases as the Amount of Extension slider is moved to the left Important When the amount of extension is decreased an unexpected margin may be produced on the print dep...

Page 229: ...t Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size i...

Page 230: ...rform print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings...

Page 231: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 232: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 233: ...uplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page La...

Page 234: ...ther stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you perfor...

Page 235: ...e document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Press the OK button on the printer to print the opposite side...

Page 236: ...me before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assista...

Page 237: ...3 x9 25 Yougata 6 3 86 x7 48 Envelope Com 10 or Envelope DL and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 238: ...lay Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructi...

Page 239: ...ings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Pri...

Page 240: ...K When you perform printing the data will be printed onto the postcard Important When printing on media other than postcards load the media according to usage method of that media and click Start Prin...

Page 241: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 241...

Page 242: ...rt different data formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Speci...

Page 243: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 244: ...ton on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open...

Page 245: ...In such cases take the appropriate action as described Related Topic Canon IJ Status Monitor Description 245...

Page 246: ...inter driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status 3 Display Estimated ink levels Ink status is displayed as an illustration Note The in...

Page 247: ...fore printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page...

Page 248: ...box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing ma...

Page 249: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 249...

Page 250: ...iles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were...

Page 251: ...aid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to d...

Page 252: ...elect when you set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Contrast etc Media Type Selects a type of printing paper Select a media type that matches...

Page 253: ...the source from which paper is supplied Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer the printer automatically determines...

Page 254: ...uick Setup tab Options Opens the Save Commonly Used Settings dialog box Changes the details of printing profile to be saved Save Commonly Used Settings dialog box Select the icons of the printing prof...

Page 255: ...paper size Paper Size Specifies the Width and the Height of the custom paper Measurement is shown according to the units specified in Units Printer Media Information dialog box This dialog box allows...

Page 256: ...Setting Paper Dimensions Custom Size Setting a Page Size and Orientation Switching the Paper Source to Match the Purpose Setting the Number of Copies and Printing Order 256...

Page 257: ...rt printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified pa...

Page 258: ...ndividual settings such as Cyan Magenta Yellow Brightness Contrast etc and Color Correction method Set Select Manual for Color Intensity to enable this button In the Manual Color Adjustment dialog box...

Page 259: ...o display the preview image with a color pattern check this check box Cyan Magenta Yellow Adjusts the strengths of Cyan Magenta and Yellow Moving the slider to the right makes a color stronger and mov...

Page 260: ...ital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM...

Page 261: ...ze Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal di...

Page 262: ...ce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box...

Page 263: ...et of paper Check this check box to print the document on both sides This function can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout...

Page 264: ...y be multiplied numbers of the two settings or the specified printing order may not be enabled Print Options Opens the Print Options dialog box Changes detailed printer driver settings for print data...

Page 265: ...number of divisions vertical x horizontal As the number of divisions increases the number of sheets used for printing increases If you are pasting pages together to create a poster increasing the num...

Page 266: ...rints a page border line around each document page Check this check box to print the page border line Print Area Setup dialog box When you perform duplex printing the print area of the document become...

Page 267: ...If this happens checking this check box may resolve the problem Important Uncheck this check box under normal circumstances Even when this check box is checked only some of the information in the col...

Page 268: ...arge amount of memory may be used for certain settings Do not change the setting if your computer has a small amount of memory Print With Specify the FINE cartridge to be used from the installed FINE...

Page 269: ...pens the Background Settings dialog box You can register a bitmap as a background and change layout method and intensity of the selected background Background first page only Selects whether to print...

Page 270: ...large font size is selected for Size characters may extend outside of the stamp border Color Select Color Shows the current color for the stamp To select a different color click Select Color to open...

Page 271: ...tamp Type on the Stamp tab Note Click Defaults to set the stamp position to Center and the rotation to 0 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unneces...

Page 272: ...p intensity move the slider to the rightmost position Note Depending on the environment this function may not be available Click Defaults to set File to blank Layout Method to Fill page and the Intens...

Page 273: ...Printing Fit to Page Printing Scaled Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Setting the Stapling Margin Setting the Number of Copies and Printing Order C...

Page 274: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 275: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 275...

Page 276: ...en immediately check what sort of action to perform Ink status display Displays the ink status FINE cartridge types and ink levels can be confirmed Overview of the Canon IJ Status Monitor The Canon IJ...

Page 277: ...ridge for your printer Option Menu If a printer message appears select Enable Status Monitor to start the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Disp...

Page 278: ...tailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Di...

Page 279: ...to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 2 Install the MP Drivers Take t...

Page 280: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 280...

Page 281: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 281...

Page 282: ...splay setting is different between when you print from Smartphone tablet when you print from Windows and when you print from macOS Default Setting for Displaying the Message which Prevents Misprinting...

Page 283: ...ify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When the paper settings...

Page 284: ...u load A5 sized paper in the rear tray or in the cassette before you start printing The paper information registration screen is displayed after replacing the paper Register the paper information acco...

Page 285: ...Mode When you print from macOS The message which prevents misprinting is enabled by default To change the setting Changing the Printer Operation Mode Important When the message which prevents misprint...

Page 286: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 286...

Page 287: ...isplay the desired setting item Setting Items for Copying 5 Use the button to specify the number of copies Note You can specify the number of copies even if you select Copies from Copy settings 6 Pres...

Page 288: ...s the OK button Note The setting currently specified appears in the selected state Some settings cannot be specified in combination with the setting of other setting items or the copy menu The setting...

Page 289: ...ity Change the intensity brightness Note When you select Intensity Auto you cannot load the original to ADF Auto Document Feeder Enlarge Reduce Select the reduction enlargement method Reducing Enlargi...

Page 290: ...Scanning Scanning from Computer Windows Scanning from Computer macOS 290...

Page 291: ...Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Ti...

Page 292: ...tem Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password...

Page 293: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 294: ...Note To set the applications to integrate with see Settings Dialog Box 294...

Page 295: ...clear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Position...

Page 296: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 297: ...d PNG Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password P...

Page 298: ...n the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can...

Page 299: ...8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited...

Page 300: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 301: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 302: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 302...

Page 303: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 304: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 305: ...nning from the ADF For details see the application s manual Note To scan magazines containing many color photos select Magazine Color 3 Click Preview Preview image appears in the Preview area Importan...

Page 306: ...eeded Adjust the size and position of the cropping frames on the preview image Adjusting Cropping Frames ScanGear 7 Set Image corrections as needed 8 Click Scan Scanning starts Note Click Information...

Page 307: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 307...

Page 308: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 309: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 310: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 311: ...djust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will...

Page 312: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 313: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 314: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 315: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 316: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 317: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 318: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 319: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 320: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 321: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 322: ...tart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the S...

Page 323: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Page 324: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 324...

Page 325: ...Document Feeder Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or...

Page 326: ...items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Import...

Page 327: ...way out 4 Load document with side to scan facing up in document tray Insert the document until it stops 5 Adjust document guide to match width of document Do not slide the document guide too hard aga...

Page 328: ...328...

Page 329: ...IJ Scan Utility changes as well If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Men...

Page 330: ...k multiple model names appear In that case you can select one scanner per model 4 Click OK Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or printer connected t...

Page 331: ...n reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or print...

Page 332: ...en Error Occurred Message Support Code Appears Frequently Asked Questions Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appe...

Page 333: ...ion Restoring to Factory Defaults Cannot Set Correctly Installation Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows Error or Message Appears When Error Occ...

Page 334: ...Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Ro...

Page 335: ...t Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi Fi from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network...

Page 336: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 336...

Page 337: ...Cannot Find Printer on Network Cannot Find Printer During Setup While using printer Cannot Find Printer while Using Wi Fi 337...

Page 338: ...Fi Step 2 Solve the problem using IJ Network Device Setup Utility Items to check for Wi Fi Step 1 Check the basic items for Wi Fi 1 Check power status Are printer and network devices router etc turne...

Page 339: ...The printer is not set to use Wi Fi Turn on wireless communication on the printer If icon is displayed icon indicates that the wireless router and the printer are not connected Reconsider the location...

Page 340: ...Setup Utility from the below page and install it on your computer Checking Printer Connection Status Using IJ Network Device Setup Utility Refer to below in regard to starting up IJ Network Device Se...

Page 341: ...onnect to the printer The USB Port is slightly diagonal For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Impo...

Page 342: ...2 Turn off printer 3 Shut down computer After shutting down restart your computer and install the latest MP Drivers downloaded in step 1 342...

Page 343: ...icon appears by pressing OK button If the icon is not displayed from the setup menu select Device settings LAN settings Wi Fi Advanced mode and then select Enable If the icon is displayed see the foll...

Page 344: ...to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it ma...

Page 345: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 345...

Page 346: ...to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN Wi Fi Cannot Connect to a Printer through Wireless Direct Cannot Print through Network Cannot Connect to a...

Page 347: ...ngs Printing Network Settings Check4 Make sure the printer is not placed too far away from the wireless router If the distance between the printer and wireless router is too far wireless communication...

Page 348: ...problem is not resolved click here and redo setup Positioning Place the printer and wireless router where there are no obstacles between them Cannot Connect to a Printer through Wireless Direct Check...

Page 349: ...each other Check6 Make sure 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Cannot Print Scan through Network Check1 Make sure the computer is connec...

Page 350: ...WEP Key Set for Wireless Router Unknown Cannot Connect For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your...

Page 351: ...word generated by the wireless router For Windows When the WEP Details screen appears after you click Search on the Network Settings Wi Fi screen in IJ Network Device Setup Utility follow the on scree...

Page 352: ...ce Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Com...

Page 353: ...omputer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer...

Page 354: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 354...

Page 355: ...Network Settings For Windows you can check the network setting information on the computer screen Canon IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the...

Page 356: ...TL 255 If Request timed out appears communication is not taking place For macOS 1 Start Network Utility as shown below Select Computer from Go menu of Finder double click Macintosh HD System Library C...

Page 357: ...uter is communicating with target device Checking Network Setting Information To check the printer s network settings information display it using the operation panel of the printer or print out the n...

Page 358: ...n the printer making printing scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults Click here and redo setup...

Page 359: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 359...

Page 360: ...ower is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to upda...

Page 361: ...h it If the network settings of your smartphone tablet are not identical with those of the wireless router change the network settings of it to match with those of the wireless router Check5 Make sure...

Page 362: ...blet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instru...

Page 363: ...nter and device is too far wireless communication becomes poor Place the printer and device close to each other Check7 Make sure 5 devices are already connected Wireless Direct does not allow more tha...

Page 364: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Printer Does Not Pick up or Feed the Paper No Paper Error Printout Results Are Unsatisfactory 364...

Page 365: ...rinter and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and r...

Page 366: ...Check6 Is your printer s printer driver selected when printing The printer will not print properly if you are using a printer driver for a different printer For Windows Make sure Canon XXX series whe...

Page 367: ...evention of Print Data Loss may reduce print quality After printing is completed select Off for Prevention of Print Data Loss Check8 If printing from a computer restart the computer Restart the comput...

Page 368: ...ver correctly ink may not be ejected correctly Open the scanning unit cover to open the ink cartridge locking cover and then close it Press down the ink cartridge locking cover until it clicks into pl...

Page 369: ...ad deeply For macOS Clean the print head deeply If it does not improve turn off the printer for more than 24 hours without disconnecting the power plug and go to the next step Step5 Clean the print he...

Page 370: ...ing orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper In the cassette be sure to load onl...

Page 371: ...ote If the feed slot cover is opened close it slowly If the problem occurs immediately after removing the jammed paper from the rear side of the printer see below Removing Jammed Paper from Rear Side...

Page 372: ...ort unit cover and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon...

Page 373: ...ded paper The method for checking the paper and print quality settings differs depending on what you are using your printer for Copying Check the settings using the operation panel Setting Items for C...

Page 374: ...w See also the sections below Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Colors Are Unclear Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is S...

Page 375: ...Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Printing Is Blurry Colors Are Wrong 375...

Page 376: ...rtridge Check3 Is the FINE cartridge installed properly Check that there is no orange tape left on the FINE cartridge If the orange tape remains on the FINE cartridge peel it off If you do not close t...

Page 377: ...rint head deeply For macOS Clean the print head deeply If it does not improve turn off the printer for more than 24 hours without disconnecting the power plug and go to the next step Step5 Clean the p...

Page 378: ...black streaks appear on the paper as shown below Check7 Make sure original is properly loaded on platen or ADF When you load the original on the platen load it with the side to be copied facing down...

Page 379: ...ead again After cleaning the print head again print the nozzle check pattern and check the result If it still does not improve go to the next step Step4 Clean the print head deeply After cleaning the...

Page 380: ...the FINE cartridge If the orange tape remains on the FINE cartridge peel it off If you do not close the ink cartridge locking cover correctly ink may not be ejected correctly Open the scanning unit c...

Page 381: ...sults are otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment man...

Page 382: ...en using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the...

Page 383: ...ward one sheet at a time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasi...

Page 384: ...increase brightness setting and try printing again If you are printing with a low brightness setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Printing f...

Page 385: ...ning Note To prevent staining inside the printer be sure to set the correct paper size Check9 Set longer ink drying time This allows the printed surface to dry preventing smudges and scratches For Win...

Page 386: ...ts Are Unsatisfactory Note The direction of the vertical line A pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printo...

Page 387: ...Scanning Problems Windows Scanning Problems 387...

Page 388: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 388...

Page 389: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 390: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 391: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 391...

Page 392: ...curely connected to printer and then turn on again The Power Cord Connector is slightly diagonal Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If thi...

Page 393: ...device settings and press the OK button 5 Select ECO settings and press the OK button 6 Select Energy saving settings and press the OK button 7 Select Auto power off and press the OK button 8 Select...

Page 394: ...ect OK 5 Select OK on the displayed screen The setting to shut off the power automatically is disabled Note See below for details on how to disable the setting from ScanGear scanner driver Scanner Tab...

Page 395: ...eed Check Check following to make sure your system environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub sup...

Page 396: ...rientation and insertion angle of the Type B connector then connect to the printer The USB Port is slightly diagonal For details refer to the instruction manual supplied with the USB cable Check3 Make...

Page 397: ...k button repeatedly until the HOME screen is displayed 2 Press OK button on HOME screen 3 Press button 3 times and press OK button 4 Press button 6 times and press OK button 5 Use button to select lan...

Page 398: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 398...

Page 399: ...owing operations to install the MP Drivers 1 Open screen to uninstall MP Drivers For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if the...

Page 400: ...our model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers according to the specified installation procedure Note The n...

Page 401: ...Errors and Messages When Error Occurred Message Support Code Appears 401...

Page 402: ...errors a support code error number is also displayed Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows When a Support...

Page 403: ...For details on how to resolve errors without Support Codes see Message Support Code Appears 403...

Page 404: ...not turned off correctly the last time Press when turning power off The printer may have been unplugged while the power was still on Press the printer s OK button to cancel the error See Unplugging t...

Page 405: ...nter over a LAN make sure the printer is correctly set up for network use Check3 Make sure MP Drivers are installed correctly Uninstall the MP Drivers following the procedure described in Deleting the...

Page 406: ...k Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer drive...

Page 407: ...ppears on Printer s LCD and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1300 1303 1304 1309 1310 1313 1401 1403 1430 1485 15A1 15A2 1650 1651 1682 1684 1686 1687 1688 168D 1702 1703 1704 1705 1712 171...

Page 408: ...6900 6901 6902 6910 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6A80 6A81 6D01 7000 to 7ZZZ 7500 7600 7700 7800 8000 to 8ZZZ 8300 A000 to ZZZZ C000 Note For information...

Page 409: ...e rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the printed paper 13...

Page 410: ...ter to remove it press the printer s Stop button to stop the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear t...

Page 411: ...loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the p...

Page 412: ...nd the paper output support pull out the cassette and remove the jammed paper slowly with both hands If the measures above do not solve the problem Removing Jammed Paper from Rear Side 2 Load paper in...

Page 413: ...output support pull out the cassette and remove the jammed paper slowly with both hands If the measures above do not solve the problem Removing Jammed Paper from Rear Side 2 Load paper properly Loadi...

Page 414: ...nding on where the paper is jammed decide on the countermeasure If the paper is jammed at the paper output slot 1300 If the paper is jammed inside the printer Paper Is Jammed inside Printer If the mea...

Page 415: ...re you turn off the printer 1 Turn off the printer and unplug it 2 Open scanning unit cover Important Do not touch clear film A and white belt B If you soil or scratch this part by touching it with pa...

Page 416: ...4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it 416...

Page 417: ...mall bits of paper left in the printer Any paper left in the left and right empty spaces C in the printer 7 Close scanning unit cover gently To close the scanning unit cover hold it up once and then t...

Page 418: ...when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the printer again for any remaining bits of paper If the measures above do not solve...

Page 419: ...nter to remove it press the printer s Stop button to stop the printing before you turn off the printer 1 Make sure you have unplugged the power cord 2 Rotate printer so that rear side of printer faces...

Page 420: ...e inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up t...

Page 421: ...ner parts of the printer 3 Make sure all jammed paper is removed 4 If parts A are raised lower them toward you 5 Attach transport unit cover Insert the transport unit cover slowly all the way into pri...

Page 422: ...6 Attach rear cover Insert the projections of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely 422...

Page 423: ...in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If the measures above do not solve the problem contact y...

Page 424: ...he corresponding actions below Load paper in the rear tray Loading Plain Paper Photo Paper in Rear Tray Align the paper guides of the rear tray with both edges of the paper Close the feed slot cover A...

Page 425: ...A5 or B5 size plain paper Align the paper guides of the cassette with the edges of the paper After carrying out the above measures press the printer s OK button to cancel the error Note To cancel pri...

Page 426: ...aper align the paper guides of the cassette with the edges of the paper Press the printer s OK button to cancel the error Note If you are printing a print head alignment sheet during printer setup do...

Page 427: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not forget to close it such as after replacing FINE cartridges 427...

Page 428: ...installed What to Do Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Note To cancel printing pre...

Page 429: ...INE cartridge and reinstall it If the error is not resolved the FINE cartridge may be damaged Replace the FINE cartridge with a new one Replacing a FINE Cartridge If this still does not solve the prob...

Page 430: ...tridge is not installed What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press...

Page 431: ...zed What to Do Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer Install the appropriate ink cartridge If you want to cance...

Page 432: ...o the following page and check the connection status between the printer and the network Cannot Connect to a Printer via Wireless LAN Wi Fi Web Service License Agreement Status Print the network setti...

Page 433: ...ridge cannot be recognized What to Do Replace the FINE cartridge Replacing a FINE Cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to...

Page 434: ...you want to continue printing without this function press the printer s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Pl...

Page 435: ...cartridge locking cover and then remove the FINE cartridge Make sure that the FINE cartridges are compatible with this printer Then install the FINE cartridges again Press down the ink cartridge lock...

Page 436: ...e printer s Stop button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabl...

Page 437: ...e scanning unit cover and make sure that shipping tape and protective material have been removed from the FINE cartridge holder If the shipping tape or protective material is still there remove it and...

Page 438: ...copying make the paper settings for copying match the paper information for the cassette registered on the printer For how to register paper information on the printer refer to the following Paper Se...

Page 439: ...the cassette the paper information is automatically registered in the printer according to the loaded paper Note If you do not know the paper size and media type to be loaded in the cassette press the...

Page 440: ...when printing copying without using the printer driver Feed settings To change whether to display the misprint prevention message when printing using the printer driver Changing the Printer Operation...

Page 441: ...atch either the rear tray or the cassette paper information registered on the printer For how to register paper information on the printer refer to the following Paper Settings If the paper source is...

Page 442: ...er changing the paper if the paper information registration screen appears register the paper information on the printer according to the loaded paper Note If you do not know the paper size and media...

Page 443: ...when printing copying without using the printer driver Feed settings To change whether to display the misprint prevention message when printing using the printer driver Changing the Printer Operation...

Page 444: ...copying make the paper settings for copying match the paper information for the rear tray registered on the printer For how to register paper information on the printer refer to the following Paper Se...

Page 445: ...r information registration screen for the rear tray appears Register the paper information on the printer according to the loaded paper Note If you do not know the paper size and media type to be load...

Page 446: ...when printing copying without using the printer driver Feed settings To change whether to display the misprint prevention message when printing using the printer driver Changing the Printer Operation...

Page 447: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 447...

Page 448: ...ter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to reque...

Page 449: ...ter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to reque...

Page 450: ...ment Important When clearing an impediment to FINE cartridge holder motion be careful not to touch clear film A or white belt B If you soil or scratch this part by touching it with paper or your hand...

Page 451: ...or has occurred What to Do Turn off the printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center t...

Page 452: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Page 453: ...ed remove it depending on the jammed location and cause What to Do When Paper Is Jammed Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the prob...

Page 454: ...ter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to reque...

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