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Canon TR7660 Online Manual Download Page 121

8.

When the completion message appears, select 

OK

.

9.

Examine the nozzle check pattern

.

If a particular color is not printed properly, 

replace the ink tank

 of that color.

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do
not unplug the power cord when turning off the power.

If the problem is still not resolved, the print head may be damaged. Contact your nearest Canon service
center to request a repair.

121

Summary of Contents for TR7660

Page 1: ...TR7600 series Online Manual English...

Page 2: ...y 52 Starting Up IJ Network Device Setup Utility 53 Diagnosing and Repairing Network Settings 54 Performing Changing Network Settings 55 Canon IJ Network Device Setup Utility Screen 56 Performing Netw...

Page 3: ...Examining the Nozzle Check Pattern 116 Cleaning the Print Head 118 Deep Print Head Cleaning 120 Aligning the Print Head 122 Cleaning 125 Cleaning Paper Feed Rollers 126 Cleaning Inside the Printer Bot...

Page 4: ...tly Used Printing Profile 165 Setting the Ink to be Used 167 Managing the Printer Power 168 Changing the Printer Operation Mode 170 Changing Settings from Operation Panel 172 Changing Settings from Op...

Page 5: ...and Printing Order 225 Perform Borderless Printing 227 Scaled Printing 230 Page Layout Printing 232 Duplex Printing 234 Setting Up Envelope Printing 238 Printing on Postcards 240 Overview of the Print...

Page 6: ...6 What Is ScanGear Scanner Driver 307 Starting ScanGear Scanner Driver 309 Scanning in Basic Mode 310 ScanGear Scanner Driver Screens 313 Basic Mode Tab 314 Advanced Mode Tab 322 General Notes Scanner...

Page 7: ...tility2 384 Registering Telephone Directory Has been Saved on Your Computer to Printer 385 Sending Faxes Using Operation Panel of Printer 386 Sending Faxes by Entering Fax Telephone Number 387 Resendi...

Page 8: ...ormation 454 Restoring to Factory Defaults 457 Problems while Printing Scanning from Smartphone Tablet 458 Cannot Print Scan from Smartphone Tablet 459 Printing Problems 463 Printer Does Not Print 464...

Page 9: ...icate with Printer via USB 504 Wrong Language Appears in Touch Screen 505 Installation and Download Problems 506 Failed to MP Drivers Installation Windows 507 Updating MP Drivers in Network Environmen...

Page 10: ...1689 542 1700 543 Shipping Tape etc Are Still Attached 1890 544 2110 545 2113 548 2114 551 2900 554 2901 555 4103 556 5011 557 5012 558 5100 559 5200 560 5B00 561 6000 562 C000 563...

Page 11: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 11...

Page 12: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 13: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 14: ...A and licensed to Canon Inc Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk Inc and or its subsidiaries and or affiliates in the USA and or other countries QR Code is a regis...

Page 15: ...mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanic...

Page 16: ...edium with or without modifications and in Source or Object form provided that You meet the following conditions 1 You must give any other recipients of the Work or Derivative Works a copy of this Lic...

Page 17: ...l other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivati...

Page 18: ...TITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWI...

Page 19: ...PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURP...

Page 20: ...sclaimer in the documentation and or other materials provided with the distribution Neither the name of Cisco Inc Beijing University of Posts and Telecommunications nor the names of their contributors...

Page 21: ...hat the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must...

Page 22: ...HER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LEADTOOLS Copyright C 19...

Page 23: ...ERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRA...

Page 24: ...fornia Berkeley Copyright c 1981 2000 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provi...

Page 25: ...t in parts or full form without having to pay us royalty free usage o You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in...

Page 26: ...orks thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions o Redistribution of source code must retain this license f...

Page 27: ...ct special incidental or consequential as a result of the reproduction modification distribution or other use of the TWAIN Toolkit JSON for Modern C Copyright c 2013 2017 Niels Lohmann Permission is h...

Page 28: ...ight c 2014 Kenneth MacKay All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributio...

Page 29: ...T STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ISC License Copyright c 2013 2017 Fran...

Page 30: ...e this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentatio...

Page 31: ...VIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE...

Page 32: ...cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disab...

Page 33: ...Status Using IJ Network Device Setup Utility Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Uti...

Page 34: ...ed while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no...

Page 35: ...and then redo the settings Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When...

Page 36: ...efault Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi Fi Connection Connecting...

Page 37: ...rotocol settings Enable RAW protocol Enable LLMNR Enable PictBridge communication Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN s...

Page 38: ...2 The password is specified automatically when the printer is turned on for the first time 38...

Page 39: ...es appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial num...

Page 40: ...Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to the printer via LAN or to change from USB to LAN connection click here and perform setup 40...

Page 41: ...es 8 When the confirmation screen for printing passwords appears select ON or OFF The printer starts printing the network setting information The following information on the printer s network setting...

Page 42: ...PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable Disable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mask Subnet mask XXX XXX XXX XXX 3 2 14 Default Gateway Default gateway XXX XXX XXX XXX...

Page 43: ...ctive 3 2 34 Security Protocol Security method ESP ESP AH AH Blank Not selected 3 3 Wireless Direct Operation mode for Wireless Direct Enable Disable 3 3 1 MAC Address MAC address XX XX XX XX XX XX 3...

Page 44: ...njour service name Bonjour service name Up to 52 alphanumeric characters 5 11 LLMNR LLMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 13 PictBridge Commun PictBridge Communica tion...

Page 45: ...age Logs Number of unsent us age logs 0 to 200 7 2 Usage Log Last Sent Last date when usage log was sent XXXXXXXX 7 3 Web Service Status Registration status Not set Disabled Registration pending Regis...

Page 46: ...tup Utility Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Check that printer is turned o...

Page 47: ...can connect up to 5 devices to the printer at the same time with Wireless Direct Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Changing Printer Setting to Use...

Page 48: ...iPad To connect with a non iPhone iPad select Others iPhone iPad 1 Select QR Code 2 Scan the displayed QR code with the iPhone iPad standard camera app The iPhone iPad is connected to the printer Note...

Page 49: ...uch screen is the same as that of your wireless communication device and select Yes You can print from your smartphone or tablet by installing Canon PRINT Inkjet SELPHY Download it from App Store and...

Page 50: ...he keyboard that appears 4 When you have finished making changes select OK To set automatically 1 Select Auto update 2 Select Yes You can check the updated setting Connection request confirmation Chan...

Page 51: ...Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of...

Page 52: ...ion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already s...

Page 53: ...n select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ N...

Page 54: ...n Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following t...

Page 55: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 55...

Page 56: ...f detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to anot...

Page 57: ...Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup No...

Page 58: ...ldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for...

Page 59: ...ects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv...

Page 60: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 60...

Page 61: ...he printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB con...

Page 62: ...P server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a...

Page 63: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP...

Page 64: ...Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection M...

Page 65: ...ects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can s...

Page 66: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 67: ...d in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned a...

Page 68: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 68...

Page 69: ...Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5...

Page 70: ...ction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO...

Page 71: ...series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series...

Page 72: ...TR9530 series TS3300 series E3300 series 72...

Page 73: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Replacing Ink Tanks 73...

Page 74: ...Loading Paper Paper Sources Loading Plain Paper Photo Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 74...

Page 75: ...B5 A5 or Letter sized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wr...

Page 76: ...e for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning t...

Page 77: ...3 Open the feed slot cover C 4 Slide right paper guide D to open both paper guides 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING UP 77...

Page 78: ...t slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in portrait orientation E Loading paper in landscape orientation F can cause paper jam...

Page 79: ...ing confirmation screen for the rear tray appears on the touch screen 8 If page size and media type on touch screen match size and type of paper loaded in rear tray select Yes If not select Change to...

Page 80: ...etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven...

Page 81: ...this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the ed...

Page 82: ...zed paper in the cassette press down the lock C on the cassette then extend the cassette Important Do not extend the cassette when loading other than A4 sized paper in the cassette 5 Slide paper guide...

Page 83: ...paper in portrait orientation F Loading paper in landscape orientation G can cause paper jams Note Align the paper stack with the edge of the cassette as shown in the figure below If the paper stack...

Page 84: ...the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark I Keep the paper stack height below the tabs J of the pape...

Page 85: ...paper loaded in cassette select Yes If not select Change to change the setting in accordance with the size of the loaded paper 11 Open the operation panel K pull out the paper output tray L and paper...

Page 86: ...d in the cassette matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do...

Page 87: ...stened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opp...

Page 88: ...guide D to open both paper guides 5 Load envelopes in portrait orientation WITH PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in portrai...

Page 89: ...align with both sides of envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark E 7 Clo...

Page 90: ...nvelopes loaded in rear tray select Yes If not select Change to change the settings in accordance with the size and type of the loaded envelopes 9 Open the operation panel F pull out the paper output...

Page 91: ...on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do...

Page 92: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 92...

Page 93: ...cording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Sam...

Page 94: ...erve the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2...

Page 95: ...Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 95...

Page 96: ...ument output slot It may cause damage Note To scan a document at optimum quality load it on the platen The duplex original cannot be scanned automatically by ADF 1 Make sure any original has been remo...

Page 97: ...ops Note For details on the supported originals see below Supported Originals 5 Adjust document guide to match width of document Do not slide the document guide too hard against the document The docum...

Page 98: ...size A4 Letter etc for Scan size to scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Sele...

Page 99: ...ally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 in 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the origina...

Page 100: ...Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 in 1 cm Note The Skew Correction function automatically compensates for the originals pl...

Page 101: ...8 3 x 11 0 in 210 x 280 mm Duplex copying or 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 20 sheets 20 lb 75 g m2 paper up to 0 08 in 2 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up...

Page 102: ...Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 102...

Page 103: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 103...

Page 104: ...nk tanks Replacing Procedure When you need to replace an ink tank follow the procedure below 1 Check that printer is turned on 2 Open the scanning unit cover The print head holder moves to the replace...

Page 105: ...range tape B completely then remove the protective film C completely Important If the orange tape remains on the Y shape air hole D ink may splash or the printer may not print properly 5 Hold the ink...

Page 106: ...e sides of the ink tank with the Y shape air hole D blocked ink may splash Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them...

Page 107: ...wrong position Be sure to install the ink tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all th...

Page 108: ...ll not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dr...

Page 109: ...t Replace the ink tank with a new ink tank This appears when remaining ink level is not known Note The above screen shows estimated ink levels To access the ink purchasing site select Order ink now on...

Page 110: ...ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print qual...

Page 111: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 111...

Page 112: ...he ink tank Check the ink status Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality...

Page 113: ...uter For Windows Cleaning the Print Heads For macOS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean...

Page 114: ...Adjusting Print Head Position 114...

Page 115: ...er sized plain paper 1 Check that printer is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette Loading Plain Paper in Cassette 3 Select Setup on HOME screen Using Touch Screen...

Page 116: ...ng lines No horizontal white streaks B Lines are missing Horizontal white streaks are present 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen For A n...

Page 117: ...s on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Print Head If the pattern D or any color in the pattern C is not printed Example Magenta pattern is not pr...

Page 118: ...ned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette Loading Plain Paper in Cassette 3 Select Setup on HOME screen Using Touch Screen The setup menu screen will appear 4 Select Main...

Page 119: ...8 Examine the nozzle check pattern Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 119...

Page 120: ...t of A4 or Letter sized plain paper in the cassette Loading Plain Paper in Cassette 3 Select Setup on HOME screen Using Touch Screen The setup menu screen will appear 4 Select Maintenance The Maintena...

Page 121: ...replace the ink tank of that color If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power If th...

Page 122: ...to prepare two sheets of A4 or Letter sized plain paper 1 Check that printer is turned on 2 Load two sheets of A4 or Letter sized plain paper in cassette Loading Plain Paper in Cassette 3 Select Setu...

Page 123: ...t may not be scanned properly 7 Confirm the message then load the print head alignment sheet on the platen Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on t...

Page 124: ...to release the error then take appropriate action When Error Occurred 9 When the completion message appears select OK Remove the print head alignment sheet on the platen Note For Windows when the prin...

Page 125: ...g Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pa...

Page 126: ...r is turned on 2 Select Setup on HOME screen Using Touch Screen The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller Cleaning The confirmation scre...

Page 127: ...Plain Paper Photo Paper in Rear Tray Loading Plain Paper in Cassette 10 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 11 When the completion message ap...

Page 128: ...is turned on 2 Select Setup on HOME screen Using Touch Screen The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Bottom Plate Cleaning The confirmation...

Page 129: ...facing to the far side 10 Mount cassette cover and insert cassette into printer 11 Select OK The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ej...

Page 130: ...r If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be su...

Page 131: ...cautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using Touch Screen Changing...

Page 132: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 132...

Page 133: ...s such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequ...

Page 134: ...its sides and carry it with both hands General Notices Choosing a Location Refer to Specifications in the Online manual for details on operating environment Do not install the printer in a location th...

Page 135: ...and staples and containers holding flammable liquids such as alcohol or thinner Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the...

Page 136: ...CONSERVER CES INSTRUCTIONS Certaines mesures de s curit doivent tre prises pendant l utilisation de mat rial t l phonique afin de r duire les risques d incendie de choc lectrique et de blessures En v...

Page 137: ...WEEE EU EEA This regulation is only for European Union and EEA Norway Iceland and Liechtenstein There is no information to inform here 137...

Page 138: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality...

Page 139: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 140: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 140...

Page 141: ...to the printer When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1...

Page 142: ...er to delete such information and prevent third parties from accessing it Select Setup on HOME screen and select Printer settings Reset settings Reset all Yes For printers with fax capabilities user i...

Page 143: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 144: ...Main Components and Their Use Main Components Power Supply Using Touch Screen 144...

Page 145: ...Main Components Front View Rear View Inside View Operation Panel 145...

Page 146: ...time Loading Documents in the ADF Auto Document Feeder C Document Feeder Cover Open when clearing jammed documents D Document Guide Adjust this guide to match the width of document in the ADF E Paper...

Page 147: ...document with the side you want to scan facing up K Document Output Slot Documents scanned from the ADF are delivered here L Document Cover Open to load an original on the platen M Cassette Load A4 B...

Page 148: ...S Platen Load an original here 148...

Page 149: ...ith a computer D External Device Jack Connect an external device such as telephone or answering device E Rear Cover Detach when removing jammed paper F Transport Unit Cover Open when removing jammed p...

Page 150: ...er Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer B Print Head Holder The print head is pre installed Note For details on replacing an ink ta...

Page 151: ...y touch the screen lightly with your finger tip to select a menu item or displayed button Basic Operation of the touch screen D Black button Starts black white copying scanning and sending fax E Color...

Page 152: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 152...

Page 153: ...t the printer is on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about...

Page 154: ...ayed on the touch screen see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network...

Page 155: ...ote You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the pri...

Page 156: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 157: ...use drying or clogging of the print head and print quality may be reduced Unplugging the printer will reset the date time setting and erase all documents in the printer s memory Send faxes or print do...

Page 158: ...o display the basic network information or to change the network settings The icon differs depending on the network of use or the network status Wi Fi is enabled and the printer is connected to the wi...

Page 159: ...ud Link E Hint Displays quick guides about such procedures as loading paper and troubleshooting and such information as estimated ink level and system information Note For details on how to change set...

Page 160: ...ip To move forward or go back menus or photos continuously keep touching the forward or back mark Flick Flick your finger on the screen up down left or right Use to switch menus or move forward or bac...

Page 161: ...161...

Page 162: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 162...

Page 163: ...rinter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operatio...

Page 164: ...the image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Pr...

Page 165: ...p window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also...

Page 166: ...y registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing...

Page 167: ...k OK 4 Click OK on the Page Setup tab When you perform printing the specified ink tank will be used Important When the following settings are specified Only PGBK Black does not function because the pr...

Page 168: ...tion automatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a...

Page 169: ...ion message appears click OK The setting is enabled after this When you want to disable this function select Disable from the list according to the same procedure Note When the printer is turned off t...

Page 170: ...Tool is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic Print Head Alignment are not satisfactory perform manual head alignment Che...

Page 171: ...check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to...

Page 172: ...ems on Operation Panel FAX settings Print settings LAN settings Bluetooth settings PictBridge settings Smartphone photo print settings Other printer settings Language selection Firmware update Reset s...

Page 173: ...s to specify Amount of extension as an example 1 Check that printer is turned on 2 Select Setup on the HOME screen Using Touch Screen 3 Select Device settings The Device settings screen is displayed 4...

Page 174: ...For more on setting items on the operation panel Setting Items on Operation Panel 174...

Page 175: ...Language selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings Bluetooth settings PictBridge settings Smartphone photo print settings Feed settings Items for M...

Page 176: ...ot be available depending on the country or region of purchase Telephone line auto selection China only If you select ON the telephone line type is selected automatically If you select OFF you can sel...

Page 177: ...using the ADF selects whether to convert them into black white data if the recipient s fax device does not support color faxing If you select Disconnect the printer does not send color documents when...

Page 178: ...ocedure to print ACTIVITY REPORT manually Summary of Reports and Lists TX report Selects whether to print TX REPORT ERROR TX REPORT automatically after sending a fax If you print the report select Pri...

Page 179: ...cts the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If you select Yes on the subscribing c...

Page 180: ...ings will be prioritized If printouts contain margins even though you are printing in Borderless specifying Extended amount Large for this setting may help solve the problem Auto photo fix settings Wh...

Page 181: ...XXXXXXXXXXXXX up to 32 characters Wi Fi security Inactive WEP 64bit WEP 128bit WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES Signal strength XXX IPv4 address XXX XXX XXX XXX 12 characters IPv4 s...

Page 182: ...when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Advanced setup For details on each se...

Page 183: ...SID Changes the identifier SSID the printer s name displayed on a Wi Fi Direct compatible device for Wireless Direct Change password Changes the password for Wireless Direct Connection request confirm...

Page 184: ...gs Setting items when you use Bonjour Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up t...

Page 185: ...communication Selecting Enable allows you to print from a PictBridge Wi Fi compliant device Timeout setting Specifies the timeout length IPsec settings Selecting Enable allows you to specify the IPse...

Page 186: ...month Week Specify the week DOW Specify the day of the week The screen to set the shift time to start summer time will be displayed after specifying the items above and selecting OK After specifying t...

Page 187: ...and then selecting Energy saving settings ECO settings Original removal reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen...

Page 188: ...se English German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian La...

Page 189: ...ate is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select OK a...

Page 190: ...setup again as necessary Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the def...

Page 191: ...paper size and the media type you load on the rear tray Cassette paper settings Registers the paper size and the media type you load in the cassette Note Plain paper can only be loaded in the cassette...

Page 192: ...rinter to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registration code In order to link the...

Page 193: ...2 Select Setup on the HOME screen Using Touch Screen 3 Select ECO 4 Select Energy saving settings 5 Check on screen instructions and select Next 6 Specify settings as necessary A Specify the length o...

Page 194: ...ings as necessary A Select two sided copying as a default B Select two sided printing of sent received faxes reports or lists as a default C Select two sided printing of template forms on the printer...

Page 195: ...Setting Sender Information Follow the procedure below to perform setting 1 Check that printer is turned on 2 Select Setup on the HOME screen Using Touch Screen 3 Select Quiet setting 4 Select ON or U...

Page 196: ...selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet...

Page 197: ...the printer serial number MAC address Wi Fi Displays the MAC address for Wi Fi Root cert thumbprint SHA 1 Shows the root certification thumbprint SHA 1 of the printer Note If the password is set to t...

Page 198: ...30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temp...

Page 199: ...k MH MR MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard c...

Page 200: ...uency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depend...

Page 201: ...ice macOS Operating System macOS 10 12 6 macOS 10 15 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported OS Refer to the Canon web site for details I...

Page 202: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper Print Area 202...

Page 203: ...ot available in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WO...

Page 204: ...tings on the Printer Driver and the Printer Media Type Windows Note When printing photos saved on a PictBridge Wi Fi compliant device you must specify the page size and media type Printing from Digita...

Page 205: ...DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Card 2 17 x3 58 Special sizes Minimum size 2 17 x 3 50 in 55 0 x 89 0 mm Maximum size 8 50 x 26 61 in 215 9 x 676 0 mm Paper Weight You can use paper in t...

Page 206: ...80 sheets High Resolution Paper HR 101N 1 Approx 80 sheets N A Paper for printing photos Media Name Model No Rear Tray Photo Paper Pro Platinum PT 101 2 Glossy Photo Paper Everyday Use GP 501 GP 508...

Page 207: ...this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Loa...

Page 208: ...g plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelop...

Page 209: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 210: ...lypropylene polyethylene horse hair or goat hair Important Be sure not to use brushes as shown below The printing surface may be damaged Not OK brush made from hard material cloth or washcloth sticky...

Page 211: ...3 To complete the removal of paper dust brush the paper in the other direction from top to bottom 211...

Page 212: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Using PIXMA MAXIFY Cloud Link Paper Settings 212...

Page 213: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 213...

Page 214: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 215: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 216: ...n which print setting you select 6 Select paper source For Paper Source select Automatically Select Rear Tray or Cassette whichever matches your purpose Important The paper source settings that can be...

Page 217: ...dia Information and specify the settings in the dialog box that appears For details about the paper information to be registered on the printer see the following Paper Settings on the Printer Driver a...

Page 218: ...ype in Feed settings on the printer is set to Ink Jet Hagaki Hagaki K or Hagaki or if the paper size is set to 2L 5 x7 13x18 click Set to display the dialog box Select the media type and paper size th...

Page 219: ...ting Media name Model No Media Type in the printer driver Paper information regis tered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II Plus Glossy II Photo P...

Page 220: ...r information registered on the printer Plain Paper including recycled paper Plain Paper Plain paper Envelopes Envelope Envelope T Shirt Transfers T Shirt Transfers Others Washi Washi Others Greeting...

Page 221: ...l 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 7 x10 18x25cm 7 x10 18x25cm 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x18...

Page 222: ...Card 2 17 x3 58 55x91mm Card 2 17 x3 58 Custom Size Others 222...

Page 223: ...ds Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Pri...

Page 224: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 225: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 226: ...ftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unav...

Page 227: ...reated When you want to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Not...

Page 228: ...r borderless printing is selected the size is automatically changed to the valid page sizes for borderless printing When Borderless is selected the Printer Paper Size Duplex Printing Stapling Side set...

Page 229: ...nt When the amount of extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost positi...

Page 230: ...t Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size i...

Page 231: ...rform print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings...

Page 232: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 233: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 234: ...uplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page La...

Page 235: ...ther stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you perfor...

Page 236: ...t is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then tap Start print on the printer operation panel to print the opposi...

Page 237: ...me before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assista...

Page 238: ...3 x9 25 Yougata 6 3 86 x7 48 Envelope Com 10 or Envelope DL and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 239: ...lay Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructi...

Page 240: ...ings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Pri...

Page 241: ...K When you perform printing the data will be printed onto the postcard Important When printing on media other than postcards load the media according to usage method of that media and click Start Prin...

Page 242: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 242...

Page 243: ...rt different data formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Speci...

Page 244: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 245: ...ton on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open...

Page 246: ...In such cases take the appropriate action as described Related Topic Canon IJ Status Monitor Description 246...

Page 247: ...er driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status 3 Display Estimated ink levels Ink status is displayed as an illustration Note The infor...

Page 248: ...Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from...

Page 249: ...se the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is ena...

Page 250: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 250...

Page 251: ...a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow ke...

Page 252: ...ting profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper Yo...

Page 253: ...the amount of extension that are configured in other application software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correction method...

Page 254: ...ality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source Select the source from which paper is supplied Automatically S...

Page 255: ...Up to 255 characters can be entered The name appears with its associated icon in the Commonly Used Settings list on the Quick Setup tab Options Opens the Save Commonly Used Settings dialog box Change...

Page 256: ...ct the unit for entering a user defined paper size Paper Size Specifies the Width and the Height of the custom paper Measurement is shown according to the units specified in Units Printer Media Inform...

Page 257: ...g Contrast Setting Paper Dimensions Custom Size Setting a Page Size and Orientation Adjusting Intensity Contrast Using Sample Patterns Printer Driver Switching the Paper Source to Match the Purpose Se...

Page 258: ...rt printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified pa...

Page 259: ...dual settings such as Cyan Magenta Yellow Brightness Intensity Contrast etc and Color Correction method Set Select Manual for Color Intensity to enable this button In the Manual Color Adjustment dialo...

Page 260: ...check box is checked View Color Pattern Displays a pattern for checking color changes produced by color adjustment If you want to display the preview image with a color pattern check this check box Cy...

Page 261: ...to enable this button The Pattern Print dialog box opens and allows you to set pattern printing settings Pattern Print dialog box Performs the setup for printing of patterns that allow you to check th...

Page 262: ...g Tab Allows you to select the method for adjusting colors to match the type of document to be printed Color Correction Allows you to select Driver Matching ICM or None to match the purpose of the pri...

Page 263: ...justing Intensity Adjusting Contrast Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjustin...

Page 264: ...ze Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal di...

Page 265: ...ce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box...

Page 266: ...et of paper Check this check box to print the document on both sides This function can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout...

Page 267: ...y be multiplied numbers of the two settings or the specified printing order may not be enabled Print Options Opens the Print Options dialog box Changes detailed printer driver settings for print data...

Page 268: ...number of divisions vertical x horizontal As the number of divisions increases the number of sheets used for printing increases If you are pasting pages together to create a poster increasing the num...

Page 269: ...rints a page border line around each document page Check this check box to print the page border line Print Area Setup dialog box When you perform duplex printing the print area of the document become...

Page 270: ...If this happens checking this check box may resolve the problem Important Uncheck this check box under normal circumstances Even when this check box is checked only some of the information in the col...

Page 271: ...ith the application software and then print the data Depending on the application software being used the image data may be cut off or may not be printed properly In such cases select On If you will n...

Page 272: ...verlapped by the document may be hidden Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages Check the Stamp...

Page 273: ...t Specifies the stamp text string Up to 64 characters can be entered For Date Time User Name the creation date time and user name of the printed object are displayed in Stamp Text Important Stamp Text...

Page 274: ...You can also change the stamp position by dragging the stamp in the preview window Rotation Specifies the angle of rotation for the stamp The angle can be set by entering the number of degrees Negativ...

Page 275: ...Intensity Adjusts the intensity of the bitmap to be used as a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the...

Page 276: ...ics Setting Paper Dimensions Custom Size Setting a Page Size and Orientation Perform Borderless Printing Fit to Page Printing Scaled Printing Page Layout Printing Tiling Poster Printing Booklet Printi...

Page 277: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 278: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 278...

Page 279: ...nformation on any errors that occur on the printer You can then immediately check what sort of action to perform Ink status display Displays the ink status Ink tank types and ink levels can be confirm...

Page 280: ...ter Option Menu If a printer message appears select Enable Status Monitor to start the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Dis...

Page 281: ...tailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Di...

Page 282: ...to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 2 Install the MP Drivers Take t...

Page 283: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 283...

Page 284: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 284...

Page 285: ...en you print or copy from the operation panel of the printer when you print from Smartphone tablet when you print from Windows and when you print from macOS Default Setting for Displaying the Message...

Page 286: ...d only plain paper in the cassette Important For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Dri...

Page 287: ...arts printing copying on the paper loaded in the rear tray or in the cassette without changing the paper size setting for printing copying Replace the paper and print Select if you want to print after...

Page 288: ...using the operation panel of the printer or when you print from smartphone tablet The message which prevents misprinting is enabled by default To change the setting Feed settings When you print from W...

Page 289: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 289...

Page 290: ...he HOME screen Using Touch Screen 4 Select Standard copy The Copy standby screen is displayed 5 Load original on platen or in ADF Auto Document Feeder 6 Specify settings as necessary A The scanning me...

Page 291: ...Remove the original on the platen or from the document output slot after copying is complete Important Do not open the document cover or remove the original from the platen until scanning is complete...

Page 292: ...ess the screen to select the method to cancel copying is displayed If you select Cancel all reservations you can cancel copying all scanned data If you select Cancel the last reservation you can cance...

Page 293: ...screen Example in Standard copy Preview When Preview is displayed on the print settings screen selecting Preview allows you to preview an image of the printout on the preview screen For details see b...

Page 294: ...ble with current settings is displayed on the touch screen Change the setting following the on screen instructions Following setting items can be changed Intensity Specify the intensity A Select to ac...

Page 295: ...ying again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Single Page Copying Fou...

Page 296: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel 296...

Page 297: ...Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Ti...

Page 298: ...tem Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password...

Page 299: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 300: ...Note To set the applications to integrate with see Settings Dialog Box 300...

Page 301: ...clear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Position...

Page 302: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 303: ...d PNG Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password P...

Page 304: ...n the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can...

Page 305: ...8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited...

Page 306: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 307: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 308: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 308...

Page 309: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 310: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 311: ...nning from the ADF For details see the application s manual Note To scan magazines containing many color photos select Magazine Color 3 Click Preview Preview image appears in the Preview area Importan...

Page 312: ...eeded Adjust the size and position of the cropping frames on the preview image Adjusting Cropping Frames ScanGear 7 Set Image corrections as needed 8 Click Scan Scanning starts Note Click Information...

Page 313: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 313...

Page 314: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 315: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 316: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 317: ...djust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will...

Page 318: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 319: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 320: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 321: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 322: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 323: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 324: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 325: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 326: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 327: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 328: ...tart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the S...

Page 329: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Page 330: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 330...

Page 331: ...Document Feeder Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or...

Page 332: ...items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Import...

Page 333: ...way out 4 Load document with side to scan facing up in document tray Insert the document until it stops 5 Adjust document guide to match width of document Do not slide the document guide too hard aga...

Page 334: ...or scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected...

Page 335: ...se you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner sele...

Page 336: ...notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner...

Page 337: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 338: ...Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer macOS Receiving Faxes Other Useful Fax Functi...

Page 339: ...ot be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer T...

Page 340: ...l during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid pa...

Page 341: ...cted to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to...

Page 342: ...SL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in...

Page 343: ...g Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up rout...

Page 344: ...he control device such as an xDSL modem or terminal adapter the telephone line type may not be selected correctly In this case set the line type manually For details on how to set the Telephone line t...

Page 345: ...hina 1 Check that printer is turned on 2 Select Setup on the HOME screen Using Touch Screen 3 Select Device settings 4 Select FAX settings 5 Select FAX user settings 6 Select Telephone line auto selec...

Page 346: ...Rotary pulse Select when your telephone line type is pulse dialing Touch tone Select when your telephone line type is tone dialing 346...

Page 347: ...ne for faxes and voice calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to...

Page 348: ...s a fax hang up the handset after the printer starts receiving the fax Note The telephone may not ring when a call incomes even if it is connected to the printer depending on the type or settings of t...

Page 349: ...ndly RX ON to switch to fax reception automatically after the answering device answers If you select User friendly RX OFF the printer does not switch from telephone calling to fax reception automatica...

Page 350: ...Canada only If you have subscribed to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company your telephone company will assign two or more telephone numbers with distinc...

Page 351: ...6 Select Advanced 7 Select ring pattern that your telephone company assigned to your fax number 8 Specify number of time and select OK 9 Select OK The Function list screen is displayed 351...

Page 352: ...ed recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxe...

Page 353: ...vice settings 4 Select Other printer settings 5 Select Date time settings 6 Set date 1 Select a setting item to change 2 Select number to enter Enter only the last two digits of the year 3 Select OK 4...

Page 354: ...r to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regions is applie...

Page 355: ...em to change and then specify the setting Select OK again when all settings are completed 2 Set time in 24 hour format when summer time starts Select a setting item to change and then specify the sett...

Page 356: ...ring User Information This section describes the procedure to register the user information Note Before sending a fax be sure to enter your name and fax telephone number in Unit name and Unit TEL on t...

Page 357: ...me 1 Select entry field under Unit name The screen to enter the character is displayed 2 Enter unit name 3 Select OK Note You can enter the name up to 24 characters including spaces 8 Enter unit fax t...

Page 358: ...3 Select OK Note You can enter the fax telephone number up to 20 digits including spaces 9 Select Register to finalize registration 358...

Page 359: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 359...

Page 360: ...ered recipients in the group Registering Recipients in Group Dial You can register up to 100 recipients in total of individual recipients and group dials Note To change the registered information of t...

Page 361: ...lect TEL number registration 5 Select Directory registration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the I...

Page 362: ...select the fax telephone number from the outgoing call logs is displayed Selecting a fax telephone number from the outgoing call logs the screen to register the recipient s fax telephone number and n...

Page 363: ...te You can enter the name up to 16 characters including spaces 11 Enter recipient s fax telephone number If you select a fax telephone number on From outgoing call log or From incoming call log the fa...

Page 364: ...Tone key 12 Select Register to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure You can check the recipient...

Page 365: ...stration 5 Select Directory registration The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you alre...

Page 366: ...t entry field of group name The screen to enter the character is displayed 2 Enter group name 3 Select OK Note You can enter the name up to 16 characters including spaces 9 Register registered recipie...

Page 367: ...l order from the selected character C Select to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number By enter the ID number and se...

Page 368: ...is displayed 4 Select a recipient to register as group member The member to register is displayed on the list Repeat the procedure to register another member to the same group dial 10 Select Complete...

Page 369: ...egistered information screen of the selected recipient is displayed 2 Select entry field of name or entry field of fax telephone numbers The each edit screen is displayed 3 Change name or fax telephon...

Page 370: ...When the confirmation screen is displayed select Yes to delete the recipient from the group dial 5 Select Complete to finalize changing 370...

Page 371: ...3 Select Function list The Function list screen is displayed 4 Select TEL number registration 5 Select Directory registration 6 Select a recipient or a group dial to delete 7 Delete registered inform...

Page 372: ...tion list screen is displayed 5 Select Print reports lists 6 Select Directory list 7 Select an item to print If you selected Recipient The confirmation screen asking if you print the list alphabetical...

Page 373: ...it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on...

Page 374: ...u do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Util...

Page 375: ...r model from Home of the Online Manual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection met...

Page 376: ...t are selected you cannot use the Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information regi...

Page 377: ...er and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save...

Page 378: ...Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied co...

Page 379: ...registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save T...

Page 380: ...rt up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax teleph...

Page 381: ...lete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen a...

Page 382: ...fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation s...

Page 383: ...s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number a...

Page 384: ...d To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Sel...

Page 385: ...ing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of teleph...

Page 386: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 386...

Page 387: ...heck that printer is turned on 2 Load original on platen or in ADF Auto Document Feeder Note For details on the types conditions of document and how to load the document Loading Originals 3 Select FAX...

Page 388: ...r for sending receiving faxes yet the message for setup is displayed on the touch screen when you select FAX on the HOME screen for the first time When you set up for faxing follow the procedure accor...

Page 389: ...is in progress press the Stop button and then follow the instructions on the touch screen If documents remain in the ADF after the Stop button is pressed while scanning is in progress Document in ADF...

Page 390: ...en the recipient s line was busy it has the function to automatically redial the number after a specified interval Automatic redialing is enabled by default Automatic Redialing Unsent documents such a...

Page 391: ...Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits betw...

Page 392: ...or manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial functio...

Page 393: ...detailed illustration or fine print quality documents If the recipient s fax device is not compatible with Extra fine 300 x 300 dpi the fax will be sent in the Standard or Fine resolution Photo Suita...

Page 394: ...The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK 394...

Page 395: ...asic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the...

Page 396: ...ile menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Propertie...

Page 397: ...book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephon...

Page 398: ...ax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Transmit When a confirmation message is displayed click OK Important If you...

Page 399: ...k in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple applic...

Page 400: ...ote For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be...

Page 401: ...e outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows V...

Page 402: ...From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will be reflected in Windows Vista automatically R...

Page 403: ...s registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient yo...

Page 404: ...rom an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box t...

Page 405: ...4 When a confirmation message is displayed click Yes 405...

Page 406: ...ant to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX wh...

Page 407: ...elect Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient t...

Page 408: ...d all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from t...

Page 409: ...support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual...

Page 410: ...om the Fax Printer Icon Windows 10 Windows 8 1 Windows 8 Windows 7 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series icon or Canon XXX series FAX icon a...

Page 411: ...Windows Vista 1 Select Control Panel Hardware and Sound Printers 2 Right click the Canon XXX series FAX icon where XXX is the model name and select Properties 411...

Page 412: ...luetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numb...

Page 413: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 413...

Page 414: ...y screen is displayed 3 Check receive mode setting Check the receive mode setting displayed on the Fax standby screen Note For details on how to change the receive mode Setting Receive Mode 4 Load pap...

Page 415: ...the handset The printer will receive the fax Note If the printer will not switch to fax reception select FAX again on the HOME screen and then press the Black button or Color button to receive the fa...

Page 416: ...s setting we recommend that you call the answering device using a mobile phone etc to confirm that messages are recorded successfully in the answering device Set your answering device to answering mod...

Page 417: ...The telephone will ring when a call incomes The printer will receive the fax automatically when the fax ring pattern is detected Note You can change the number of times to ring the telephone Advanced...

Page 418: ...For DRPD You need to select the appropriate ring pattern on the printer Setting DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or reg...

Page 419: ...in Printer s Memory If no paper is loaded or paper has run out while printing is in progress the received faxes are stored in the printer s memory and the error message for no paper is displayed on t...

Page 420: ...hes the paper settings page size and media type is loaded 2 sidedPrintSetting Select two sided printing or single sided printing Two sided printing is available for black white faxes Color faxes are p...

Page 421: ...Received documents in Auto print settings under FAX settings Auto print settings An error has occurred on the printer If you select Print for Received documents in Auto print settings under FAX setti...

Page 422: ...printing of a fax Press the HOME button and select FAX to resume printing of the fax Note The printer can store up to max 250 pages max 30 documents of faxes in the printer s memory When using ITU T...

Page 423: ...Other Useful Fax Functions Document Stored in Printer s Memory 423...

Page 424: ...ettings under FAX settings You pressed the Stop button to cancel printing of a received fax Important If you unplug the power cord of the printer all faxes stored in the printer s memory are deleted F...

Page 425: ...The Fax standby screen is displayed 4 Select Function list The Function list screen is displayed 5 Select Memory reference The memory list is displayed A Date and time of transaction and fax telephon...

Page 426: ...ory There is no document that can be printed is displayed Select OK to return to the previous screen The confirmation screen to select whether to print only the first page of the document is displayed...

Page 427: ...ouch Screen The Fax standby screen is displayed 3 Select Function list The Function list screen is displayed 4 Select Memory reference The memory list is displayed A Date and time of transaction and f...

Page 428: ...document that can be deleted is displayed Select OK to return to the previous screen The confirmation screen is displayed If you select Yes the specified document is deleted from printer s memory To...

Page 429: ...to MP Drivers Installation Windows Fax Cannot Send a Fax Cannot Print a Fax Fax received Saved in memory Appears Cannot Receive a Fax Cannot Receive a Color Fax FAX Setup Guide Error When Error Occurr...

Page 430: ...Stopped Working for Some Reason Network Key Password Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears...

Page 431: ...Scanning Problems macOS Faxing Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem 431...

Page 432: ...Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Ro...

Page 433: ...t Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi Fi from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network...

Page 434: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 434...

Page 435: ...Cannot Find Printer on Network Cannot Find Printer During Setup While using printer Cannot Find Printer while Using Wi Fi 435...

Page 436: ...he items in Step 2 and try to set up from the beginning Step 1 Check the basic items for Wi Fi Step 2 Solve the problem using IJ Network Device Setup Utility Items to check for Wi Fi Step 1 Check the...

Page 437: ...r computer configure the settings on your computer in order to view web pages using the information of the wireless router Proceed once you complete checking the network connection above 3 Check print...

Page 438: ...after trying to set up from the beginning proceed to Step 2 Step 2 Solve the Problem Using IJ Network Device Setup Utility Diagnose and repair the network connections using IJ Network Device Setup Ut...

Page 439: ...Type B connector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For m...

Page 440: ...1 Download the latest MP Drivers 2 Turn off printer 3 Shut down computer After shutting down restart your computer and install the latest MP Drivers downloaded in step 1 440...

Page 441: ...Setup Utility check the following items Check1 Check the Network status icon on the touch screen If the icon is displayed or only the icon is displayed wireless LAN is disabled Select LAN settings Wi...

Page 442: ...g metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven tha...

Page 443: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 443...

Page 444: ...Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN Wi Fi Cannot Connect to a Printer through Wireless Direct Cannot Print Scan Fax through Network Cannot Connect...

Page 445: ...ter or print out the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check4 Make sure the printer is not placed...

Page 446: ...lways allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default Check9 If printer is connected to an AirPort Base...

Page 447: ...ngs Check5 Make sure the printer is not placed too far away from the device If the distance between the printer and device is too far wireless communication becomes poor Place the printer and device c...

Page 448: ...Note To check the MAC address or IP address of your computer see Checking Computer IP Address or MAC Address 448...

Page 449: ...WEP Key Set for Wireless Router Unknown Cannot Connect For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your...

Page 450: ...word generated by the wireless router For Windows When the WEP Details screen appears after you click Search on the Network Settings Wi Fi screen in IJ Network Device Setup Utility follow the on scree...

Page 451: ...ce Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Com...

Page 452: ...omputer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer...

Page 453: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 453...

Page 454: ...Settings For Windows you can check the network setting information on the computer screen Canon IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Addre...

Page 455: ...TL 255 If Request timed out appears communication is not taking place For macOS 1 Start Network Utility as shown below Select Computer from Go menu of Finder double click Macintosh HD System Library C...

Page 456: ...wise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information or use the operati...

Page 457: ...the printer making printing or scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults click here and redo setup...

Page 458: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 458...

Page 459: ...ces If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode et...

Page 460: ...with it If the network settings of your smartphone tablet are not identical with those of the wireless router change the network settings of it to match with those of the wireless router Check5 Make s...

Page 461: ...SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instruction manual or visit the man...

Page 462: ...nter and device is too far wireless communication becomes poor Place the printer and device close to each other Check7 Make sure 5 devices are already connected Wireless Direct does not allow more tha...

Page 463: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Printer Does Not Pick up or Feed the Paper No Paper Error Printout Results Are Unsatisfactory 463...

Page 464: ...are using a USB cable make sure it is securely connected to both the printer and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a U...

Page 465: ...Is your printer s printer driver selected when printing The printer will not print properly if you are using a printer driver for a different printer For Windows Make sure Canon XXX series where XXX i...

Page 466: ...ention of Print Data Loss may reduce print quality After printing is completed select Off for Prevention of Print Data Loss Check8 If printing from your computer restart the computer Restart the compu...

Page 467: ...check pattern to determine whether the ink ejects properly from the print head nozzles Step1 Print the nozzle check pattern After printing the nozzle check pattern examine the pattern For Windows Prin...

Page 468: ...e printer for more than 24 hours without disconnecting the power plug and go to the next step Step5 Clean the print head deeply again After cleaning the print head deeply again print the nozzle check...

Page 469: ...ing orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper In the cassette be sure to load onl...

Page 470: ...power supply then remove the foreign object Note If the feed slot cover is opened close it slowly If the problem occurs immediately after removing the jammed paper from the rear side of the printer se...

Page 471: ...ette Cleaning Cassette Pads Check9 Are transport unit cover and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not...

Page 472: ...ed paper The method for checking the paper and print quality settings differs depending on what you are using your printer for Copying Printing Check the settings using the operation panel Setting Ite...

Page 473: ...tions below See also the sections below Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched...

Page 474: ...Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Printing Is Blurry Colors Are Wrong 474...

Page 475: ...tank Make sure all the protective plastic wrap is peeled off to expose the Y vent area as shown below A If the orange tape remains on the ink tank B peel it off Check4 Are the print head nozzles clogg...

Page 476: ...print head deeply again print the nozzle check pattern and check the result If it still does not improve go to the next step Step6 Request a repair If problem is not resolved after performing print he...

Page 477: ...side to be copied facing down When you load the original on the ADF load it with the side to be copied facing up Loading Originals Check8 Is copy source a printed paper by printer If you use a printou...

Page 478: ...e unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your co...

Page 479: ...en using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the...

Page 480: ...ed outward one sheet at a time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice...

Page 481: ...g on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Printing from your computer Windows Check the intensity setting in the printer driver Adjusting intensity Copy...

Page 482: ...and scratches For Windows 1 Check that printer is turned on 2 Open Canon IJ Printer Assistant Tool Opening the Maintenance Tool Canon IJ Printer Assistant Tool 3 Select Custom Settings 4 Drag Ink Dry...

Page 483: ...out Results Are Unsatisfactory Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary t...

Page 484: ...Scanning Problems Windows Scanning Problems 484...

Page 485: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 485...

Page 486: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 487: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 488: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received 488...

Page 489: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 489...

Page 490: ...contact your telephone company and the manufacturer of your terminal adapter If Hook key is disabled is displayed when you touch the hook key select FAX settings Security control Hook key setting and...

Page 491: ...k7 Does a printer error occur Ensure that an error message is displayed on the touch screen When an error message is displayed on the touch screen check the cause For messages refer to Message Support...

Page 492: ...settings Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is select...

Page 493: ...Problems Receiving Faxes Cannot Print a Fax Fax received Saved in memory Appears 493...

Page 494: ...d the fax content will be erased from the printer s memory as printed Check2 Check the operation panel is open If the operation panel is closed received faxes will be stored in the printer s memory wi...

Page 495: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 495...

Page 496: ...tly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting...

Page 497: ...evice such as an external telephone an answering device or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telepho...

Page 498: ...check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM Select O...

Page 499: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in Touch Screen 499...

Page 500: ...e sure power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the pr...

Page 501: ...on Home screen 3 Select ECO 4 Select Energy saving settings 5 Check displayed message and select Next 6 Select Auto power off 7 Select Never 8 Select OK The setting is disabled To disable the setting...

Page 502: ...4 Select OK 5 Select OK on the displayed screen The setting to shut off the power automatically is disabled Note Refer to below to disable the setting from ScanGear scanner driver Scanner Tab 502...

Page 503: ...speed Check Check following to make sure your system environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub s...

Page 504: ...rinter Important Check the orientation of the Type B connector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional...

Page 505: ...ow the instructions below to select your language 1 Press the HOME button and wait a little 2 Select Setup Using Touch Screen 3 Select 4 Select eighth setting item from top 5 Select a language for tou...

Page 506: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 506...

Page 507: ...owing operations to install the MP Drivers 1 Open screen to uninstall MP Drivers For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if the...

Page 508: ...for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers according to the specified installation procedure Note...

Page 509: ...Errors and Messages When Error Occurred Message Support Code Appears 509...

Page 510: ...rs a support code error number is also displayed Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows When a Support Code...

Page 511: ...For details on how to resolve errors without Support Codes see Message Support Code Appears 511...

Page 512: ...to cancel the error See Unplugging the Printer to unplug the printer correctly Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a communi...

Page 513: ...the faxes stored in the printer s memory are deleted Writing Error Output Error Communication Error Windows Check1 If the ON lamp is off make sure printer is plugged in and turn on The ON lamp flashes...

Page 514: ...ke sure printer is properly connected to computer 3 Click General tab and check for a device problem If a device error is shown see Windows Help to resolve it Other Error Messages Windows Check If an...

Page 515: ...reen and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1240 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 15A1 15A2 1600 1660 1684 1688 1689 168C 1700 1701 1730 1731 1871 18...

Page 516: ...6910 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6951 6A80 6A81 6D01 7000 to 7ZZZ 7500 7600 7700 7800 8000 to 8ZZZ 8300 9000 to 9ZZZ 9500 A000 to ZZZZ C000 Note For...

Page 517: ...e rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the printed paper 13...

Page 518: ...her from paper output slot or from rear tray whichever is easier Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back...

Page 519: ...the printer in step 1 all jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly We recommend using paper...

Page 520: ...Paper Is Jammed inside Printer If the paper is jammed at the feed slot of the cassette Pull out the cassette and then remove the jammed paper slowly with both hands If the measures above do not solve...

Page 521: ...r s touch screen The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If the measures above do not solve the problem contact your nearest...

Page 522: ...er If the paper is jammed at the feed slot of the cassette Pull out the cassette and then remove the jammed paper slowly with both hands If the measures above do not solve the problem Removing Jammed...

Page 523: ...The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If the measures above do not solve the problem contact your nearest Canon service c...

Page 524: ...countermeasure If the paper is jammed at the paper output slot 1300 If the paper is jammed inside the printer Paper Is Jammed inside Printer If the measures above do not solve the problem Removing Ja...

Page 525: ...Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s...

Page 526: ...left whichever makes it easier to remove the paper When moving the print head holder hold the top of the print head holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in b...

Page 527: ...lug in the printer again and turn it back on All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If...

Page 528: ...en turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to re...

Page 529: ...e inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up t...

Page 530: ...2 Slowly pull out paper Note Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 If parts A are raised lower them toward you 5 Attach transport unit cover 530...

Page 531: ...nit cover 6 Attach rear cover Insert the projections of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely 7 Plug in the prin...

Page 532: ...loading it correctly Before printing open the operation panel pull out the paper output tray and the paper output support then open the output tray extension If the measures above do not solve the pr...

Page 533: ...ear tray Paper is not loaded in the rear tray properly What to Do Take the corresponding actions below Load paper in the rear tray Loading Plain Paper Photo Paper in Rear Tray Align the paper guides o...

Page 534: ...After carrying out the above measures select OK on the printer s touch screen to cancel the error Note To cancel printing press the printer s Stop button 534...

Page 535: ...assette with the edges of the paper After carrying out the above measures select OK on the printer s touch screen to cancel the error Note To cancel printing press the printer s Stop button When the j...

Page 536: ...ign the paper guides of the cassette with the edges of the paper Select OK on the printer s touch screen to cancel the error Note If you are printing a print head alignment sheet during printer setup...

Page 537: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not forget to close it such as after replacing ink tanks 537...

Page 538: ...o Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stor...

Page 539: ...ng Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the printer s memory until the ink is replaced Y...

Page 540: ...cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing press the pr...

Page 541: ...r at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunct...

Page 542: ...hold the printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon sh...

Page 543: ...n to continue printing Contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Note In the case of...

Page 544: ...What to Do Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning un...

Page 545: ...ke the paper settings for copying match the paper information for the cassette registered on the printer For how to register paper information on the printer refer to the following Paper Settings If t...

Page 546: ...tration screen for the cassette appears Register the paper information on the printer according to the loaded paper Note If you do not know the paper size and media type to be loaded in the cassette p...

Page 547: ...when printing copying without using the printer driver Feed settings To change whether to display the misprint prevention message when printing using the printer driver Changing the Printer Operation...

Page 548: ...r the rear tray or the cassette paper information registered on the printer For how to register paper information on the printer refer to the following Paper Settings If the paper source is set to be...

Page 549: ...he paper the paper information registration screen appears Register the paper information on the printer according to the loaded paper Note If you do not know the paper size and media type to be loade...

Page 550: ...when printing copying without using the printer driver Feed settings To change whether to display the misprint prevention message when printing using the printer driver Changing the Printer Operation...

Page 551: ...e the paper settings for copying match the paper information for the rear tray registered on the printer For how to register paper information on the printer refer to the following Paper Settings If t...

Page 552: ...egistration screen for the rear tray appears Register the paper information on the printer according to the loaded paper Note If you do not know the paper size and media type to be loaded in the rear...

Page 553: ...when printing copying without using the printer driver Feed settings To change whether to display the misprint prevention message when printing using the printer driver Changing the Printer Operation...

Page 554: ...nd orientation on the platen Make sure the platen and the print head alignment sheet are not dirty Load A4 or Letter size plain paper in the cassette Check the print head condition by printing the noz...

Page 555: ...1 Load print head alignment sheet on platen Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and select OK...

Page 556: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 556...

Page 557: ...rinter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power co...

Page 558: ...rinter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power co...

Page 559: ...iment Important When clearing an impediment to print head holder motion be careful not to touch white belt A If you soil or scratch this part by touching it with paper or your hand it could damage the...

Page 560: ...and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the p...

Page 561: ...your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Note In the case of warnings or errors caused by r...

Page 562: ...d cause What to Do When Paper Is Jammed Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to...

Page 563: ...iment Important When clearing an impediment to print head holder motion be careful not to touch white belt A If you soil or scratch this part by touching it with paper or your hand it could damage the...

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