Canon TR4700 Series, Online Manual, Page: 456 / 542

Printer Does Not Pick Up or Feed the Paper/"No Paper" Error
Check1
Make sure paper is loaded.
Loading Paper
When the paper is loaded correctly, you will hear a beep.
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load •
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation. •
• When you load the paper on the front tray, place the print side facing DOWN and align the right and left •
paper guides with the paper stack.
Loading Paper
Check3
Is paper too thick or curled?
Unsupported Media Types
Check4
When loading envelopes, consider the following.
When printing on envelopes, see Loading Envelopes , and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
If multiple sheets of plain paper is fed from the printer, select the setting for
preventing double-feed of plain paper.
If multiple sheets of plain paper is fed from the printer, select the setting for preventing double-feed of plain paper
using the operation panel or your computer.
* After printing is finished, disable the setting for preventing double-feed of plain paper; otherwise, the setting is
applied from the next time.
• To set by using the operation panel •
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