Canon SELPHY ES2 User Manual Download Page 92

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Troubleshooting

This section has solutions for when the printer
does not function as expected or an error symbol
is displayed.

Summary of Contents for SELPHY ES2

Page 1: ...Printer User Guide CDP E059 010 2007 CANON INC ENGLISH...

Page 2: ...ng images with your SELPHY printer Creative Print Add Frames p 33 Add Clip Art Stamps p 34 Create a Calendar p 35 Print a Picture Diary p 37 Add a Speech Bubble p 38 Create ID Photos p 39 Print a Movi...

Page 3: ...Number p 47 Add Borders to an Image p 47 Print after Selecting a Page Layout p 47 Print after Red Eye Correction p 47 Print after Adjusting the Brightness p 47 Print in Sepia or Black and White p 47...

Page 4: ...ow you wish to use your SELPHY printer Digital Camera Images Camera Equipped Mobile Phone Images Images on Your PC Print on Location Memory Card 24 Infrared SELPHY ES2 only Bluetooth 55 USB Cable 59 B...

Page 5: ...HY 2 About This Guide 6 Getting Started 7 Printing from Memory Cards 24 Printing from Camera 52 Printing from a Mobile Phone Wireless Printing 55 Printing from a PC 59 Using the Battery Pack SELPHY ES...

Page 6: ...is guide primarily uses illustrations of the SELPHY ES2 and its LCD monitor Unless otherwise noted the instructions are the same for the SELPHY ES20 Similarly the screen shots from the LCD monitor sho...

Page 7: ...7 Getting Started Getting Started...

Page 8: ...here is anything missing please contact the store where you purchased this product Main Printer Unit 10 Print Trial Cartridge Postcard size Cleaner Unit Inserted prior to shipment Compact Photo Printe...

Page 9: ...You can print wirelessly from a Bluetooth enabled mobile phone p 57 Paper Size Ink Type Name Product No No of Sheets Color of Cartridge Postcard size 100 x 148mm 4 x 6 in Color Easy Photo Pack E P100...

Page 10: ...d Data Receiver Receives infrared data from a mobile phone SELPHY ES2 only 6 Card Slot Cover Open to insert a memory card or card adapter with a memory card inserted 7 Print Receptacle Output Tray Pap...

Page 11: ...Power Input Terminal Connects to the compact power adapter 5 Air Vents Dissipates heat inside the printer 6 USB Terminal for PC Connection For USB connection to your PC using a commercially available...

Page 12: ...Lit Orange Charging the battery pack SELPHY ES2 only Blinking Orange Battery pack depleted or temperature is not within the operating temperature range for charging p 74 SELPHY ES2 only Lit Red Error...

Page 13: ...ing in Single View Press to return to Single View Switching the View to 9 Images at a Time You can display the previous or next 9 images by pressing or after pressing in Multi View Press to return to...

Page 14: ...he date and time the image was shot 4 File Number Displays the image number 5 Memory Card Displays the slot in which a memory card is inserted CF microdrive slot SD miniSD MMC slot MS MS Duo slot 6 Nu...

Page 15: ...sheet BW Postcard size black and white 10 Paper Status Displays the remaining amount of paper in the cartridge 1 2 full or more The trial cartridge is different from the standard one and is not shown...

Page 16: ...pressing or Image Scroll Function Giving the Easy Scroll Wheel a quick turn in Single View in the Main Display or in the Creative Print image selection screen will display 5 images with a magnified t...

Page 17: ...When opening a cartridge check the contents If something seems to be damaged contact the dealer for assistance Do not touch the ink sheet of the cartridge or pull out the ink sheet or papers There may...

Page 18: ...t that is inside and remove it 4 Make sure that the cartridge is oriented as shown on the direction indicator on the inside of the printer and insert the cartridge until it clicks into place 5 Press t...

Page 19: ...ly to take up the slack It will not be possible to use all the paper for printing if you overwind the ink sheet 4 The colored paper on the top side of the cartridge is protective paper Load the cartri...

Page 20: ...into or ejected from the printer or while printing is in progress When replacing the cartridge remove all paper from the print receptacle Do not reuse empty cartridges Attempting to reuse an empty ca...

Page 21: ...Preparing Replacing the Cartridge 21 Getting Started Storing Cartridges When storing cartridges return the cartridge to its original package...

Page 22: ...Connect the compact power adapter to the printer Do not place the equipment on an unstable or tilted surface There is risk that the equipment may fall and cause injury Do not block the air vents on t...

Page 23: ...result in equipment damage z Do not allow more than 50 sheets to accumulate in the print receptacle Output Tray while printing z Do not raise the carrying handle when printing If the prints touch the...

Page 24: ...for Camera File system Exif compliant and DPOF Ver 1 00 standard Use a memory card formatted in the camera A memory card formatted in the computer might not be recognized Images that have been edited...

Page 25: ...iaCard MMCplus Card HC MMCplus microSD Card microSDHC Card MMCmobile Card MMCmicro Card RS MMC Card Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick micro For memory ca...

Page 26: ...n the LCD monitor Label side 2 Insert a memory card fully into the appropriate slot When you remove a memory card from a card slot grasp the portion of the card protruding from the card slot and pull...

Page 27: ...ected image 2 Press to switch the displayed image information p 14 Press to enlarge and print a portion of an image trimming p 44 3 You can specify up to 99 prints per image If you make settings with...

Page 28: ...nd insert the memory card into the appropriate memory card slot p 26 2 Press and select Print All Photos with or 3 Press and check the settings 4 Press Printing starts Print image Number of sheets req...

Page 29: ...leNo set with the camera The Print type set with the camera Number of standard prints Number of index prints Number of sheets required for printing 2 Insert a memory card that has already had DPOF set...

Page 30: ...ard in the appropriate memory card slot p 26 2 Press and select Auto Play with or 3 Press Images are automatically played after they have finished being read 4 Press after displaying the image you wis...

Page 31: ...ted Calendar A one month calendar and images are printed after selecting one of the available layouts Multi Layout Images are printed as a picture diary You can enjoy writing your messages with a mark...

Page 32: ...o pp 33 43 The Creative Print menu is displayed 2 Press or in Creative Print after pressing to display the Creative Print menu When there is no movie file on a memory card Movie Print is not displayed...

Page 33: ...e desired frame and press The print confirmation screen is displayed 4 Check the settings on the screen 5 Press Printing starts 1 Frames is available only for Postcard size When using L size or card s...

Page 34: ...he print confirmation screen is displayed 4 Press to add clip art stamps and place it A single image can contain up to 10 clip art stamps Press or to rotate the clip art stamp If you press while selec...

Page 35: ...e screen 6 Press Printing starts 5 Use or for specifying the number of prints 1 Select Calendar in Creative Print For selecting Calendar refer to How to Use the Menu p 32 2 Press or to select the desi...

Page 36: ...in Highlight is printed in a different color from the other days of the week National holidays cannot be set The names of the days of the week on the calendar are printed in the language set in Langua...

Page 37: ...s displayed 4 A preview of the layout is displayed on the right edge of the screen Select an image and press a frame number and are added on the image You can specify the same image to multiple frames...

Page 38: ...n the screen 6 Press Printing starts 5 Use or for specifying the number of prints 1 Select Speech Bubble in Creative Print For selecting Speech Bubble refer to How to Use the Menu p 32 2 Press or to s...

Page 39: ...speech bubble where you wish and press 6 Check the settings on the screen 7 Press Printing starts ID Photo 1 Select ID Photo in Creative Print For selecting ID Photo refer to How to Use the Menu p 32...

Page 40: ...you have selected an image that cannot be printed as ID photo press to display the guidance 3 You can set Long Side and Short Side in the size setting screen The preview of the page layout displayed o...

Page 41: ...he image and press 3 Check the settings on the screen 4 Press Printing starts The print confirmation screen is displayed 1 Only movies shot with Canon digital cameras such as the PowerShot series can...

Page 42: ...image being clear while the surrounding area is fainter and fading out Soft Edges Creates the effect of the center of the image being in focus with the surrounding area out of focus Soft Focus Create...

Page 43: ...3 Printing from Memory Cards 3 Press or to select the image and press 4 Check the settings on the screen 5 Press Printing starts The print confirmation screen is displayed 4 Use or for specifying the...

Page 44: ...inting p 35 Multi Layout mode p 37 and ID Photo mode p 39 Basic Operation for Trimming 1 Press or to select the image you wish to trim 2 Press 3 Press to set the aspect of the rotated trimming frame T...

Page 45: ...et the trimming area 5 Press or to set the size of the trimming frame 6 Press The setting is completed 7 Press Printing starts 6 Press to print images set for trimming and other selected images at the...

Page 46: ...nd press 2 Press or to select Print Settings and press 3 Press or to select an item and press or or to change the setting value 4 Press The setting value is saved The print setting menu is displayed F...

Page 47: ...or to make an index print Refer to p 49 Correct Red Eye 1 Corrects Red eye occuring in images when taking photos with a flash in a dark area On Off Auto Optimize 1 Corrects the image quality automatic...

Page 48: ...rint settings may not be available Check the table below Setting available Setting not available Basic Printing Print All Photos DPOF Print Auto Play Creative Print Date File No Borders Page Layout Pr...

Page 49: ...Size can be set only when using L size and postcard size Index Prints a thumbnail index The page layout you can select differs according to the paper you use You can set bordered or borderless when th...

Page 50: ...the image darker Makes the image lighter Contrast Corrects the difference between light and dark gradation areas of the image Reduces the difference between light and dark so that medium color stands...

Page 51: ...makes red green or blue colors more intense similar to the Vivid Red Vivid Green or Vivid Blue effects It produces intense yet natural looking colors such as those obtained with positive film Lighter...

Page 52: ...amera directly to a printer without using a computer Make sure that a memory card is not inserted in the printer or that no computer is connected to the printer before connecting a camera Make sure th...

Page 53: ...nection with the interface cable supplied with the camera Communication Settings for Camera Depending on the model of the camera it may be necessary to change the communication settings prior to conne...

Page 54: ...D monitor which may differ depending on the model of the camera Before you disconnect the USB cable turn the printer s power off If the Direct Print icon is displayed on the LCD monitor of the camera...

Page 55: ...rge Accordingly it may take some time before printing starts E mail and phone directories cannot be printed Downloaded contents or image data for example downloaded from a URL attached to mail may not...

Page 56: ...n is completed 3 Printing is done according to the setting value specified in Print Settings Setting of each item must be done in advance p 46 During transmission the power lamp blinks green If transm...

Page 57: ...Profile or BIP Basic Imaging Profile For details on compatible profiles refer to the user manual of the mobile phone A built in camera capable of recording and saving JPEG images 1 Check that no memor...

Page 58: ...curs Printing cannot be canceled by pressing during Bluetooth printing For details on how to send or make Bluetooth connection refer to the Bluetooth manual Maximum communication distance is approx 10...

Page 59: ...the exception of a USB mouse or USB keyboard are used at the same time as the printer Disconnect any other USB devices from your computer and then reconnect the printer Do not put your computer into t...

Page 60: ...t in USB ports CPU Windows Vista Pentium 1 3 GHz or higher processor Windows XP Windows 2000 Pentium 500 MHz or higher processor RAM Windows Vista 512 MB or more Windows XP Windows 2000 256 MB or more...

Page 61: ...ImageBrowser 300 MB or more Canon SELPHY Printer Driver 4 MB or more the amount of free space required for installation Display 1 024 x 768 pixels or more 32 000 colors or better A CD ROM drive is re...

Page 62: ...uter The instructions in this section are intended for Windows XP and Mac OS X v10 4 If you are using another version of OS actual screen contents and procedures may differ slightly from those indicat...

Page 63: ...tware on your computer 4 When connecting the printer to the computer a commercially available USB cable is required The USB cable should be less than 3 meters long After connecting the printer to the...

Page 64: ...tions to proceed until a dialog box informing you that the installation is completed appears 6 If the CD ROM is already set and the installer panel does not appear remove and reinsert the CD ROM 7 Cli...

Page 65: ...and double click the icon in the CD ROM window 2 Select the printer you are using 3 Click Agree if you consent to all the conditions of the software license agreement Installer starts 4 Click and sele...

Page 66: ...s power on 7 Double click the Printer Setup Utility in Applications Utilities folder The printer list window appears 8 Click the Add button 6 When connecting the printer to the computer a USB cable is...

Page 67: ...ter you are using and then click the Add button Installation of printer driver is completed Close the window 9 If you wish to uninstall the printer driver double click the icon in Solution Disk select...

Page 68: ...stall 12 Select Easy Installation and click Next 13 Click OK Software installation is complete Remove the CD ROM Follow the onscreen instructions to proceed until a dialog box informing you that the i...

Page 69: ...aging information e html Ulead Photo Express LE Windows Vista Windows XP only This software allows the easy editing of images in various ways using templates or by inputting text ZoomBrowser EX In add...

Page 70: ...nting If you have questions about Ulead Photo Express LE please access the URL below http www ulead com events canon selphy 1 Select SELPHY and click SELPHY Print 2 Select the paper from the list on t...

Page 71: ...o print click adjust the position of the text then click Print 6 Determine the printer name paper size cartridge layout and copies then click 7 Printing completes 2 Frames can be assigned only when Po...

Page 72: ...ine Canon accessories Canon shall not be liable for any damage to this product and or accidents such as fire caused by the malfunction of non genuine Canon accessories e g a leakage and or explosion o...

Page 73: ...als are dirty it results in a poor connection Before recharging or using the battery polish the terminals with a slender soft tipped cotton swab When the battery pack is not used remove it from the pr...

Page 74: ...tails on how to install refer to Installing the Battery Pack p 73 2 Connect the compact power adapter to the printer For more connection details refer to Placing Connecting the Printer p 22 Charging s...

Page 75: ...fully charged one Battery Status Indication Description There is sufficient battery power To use the printer for a long time either use fully charged batteries or charge the battery as soon as possib...

Page 76: ...ischarging it in the printer This is a lithium ion battery pack so there is no need to completely use or discharge it before recharging It can be charged at any time You are advised to charge the batt...

Page 77: ...77 Appendix Appendix...

Page 78: ...Press or to select Printer Setup and press 3 Press or to select the item and change the setting value 4 Press The setting value is saved The printer setup screen is displayed For the settings of each...

Page 79: ...ettings to their defaults Device name Selects a name from Canon ES2 1 to ES2 9 ES20 1 to ES20 9 This is the name used when the target device this printer is selected from the mobile phone This setting...

Page 80: ...Bluetooth setting screen is displayed 3 Press or to select the items you wish to set and change setting values 4 Press The setting is saved and the screen returns to Printer Setup 1 For how to use th...

Page 81: ...to set and press The selected language is set and the display returns to Printer Setup 1 For how to use the menu refer to page 78 When no memory card is inserted or when no camera or computer is conn...

Page 82: ...cloth Cleaning the Back of the Printer Clean the dust from the air vents on the back Dust will get on the ink sheet if it enters from the air vents preventing the printer from printing cleanly If dust...

Page 83: ...ticking any type of adhesive tape on a print surface Allowing print surfaces to come into contact with vinyl or plastic Applying alcohol or other volatile solvents to a print surface Leaving print sur...

Page 84: ...opped or the casing becomes damaged do not continue operation Stop operating the equipment immediately if it emits smoke or noxious fumes Do not allow water or other liquids to enter the interior of t...

Page 85: ...dge cover during printing If you do so printing will stop Paper moves back and forth in the printer during printing Placing your hand in the way of the moving paper may result in injury Unplug the equ...

Page 86: ...it is left connected for a long period of time Before you discard a battery cover the terminals with tape or other insulators to prevent direct contact with other objects Contact with the metallic com...

Page 87: ...r s power on and off needlessly as the printer initialization consumes ink There may not be enough ink left for the allotted sheets in the set Never use volatile compounds or insecticides on the print...

Page 88: ...t foreign objects into the print receptacle zTo prevent malfunctions and damage caused by electromagnetic fields Never position the equipment close to motors or other devices that generate strong elec...

Page 89: ...nly Paper Dedicated paper Postcard size L size Card size including full sized label sheet Print size Borderless Bordered Postcard size 100 0 x 148 0 mm 3 9 x 5 8 in 91 0 x 121 9 mm 3 6 x 4 8 in L size...

Page 90: ...ry Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick micro 4 Operating Temperatures 5 40 C 41 104 F Operating Humidity 20 80 Power Source Compact Power Adapter CA ES 100 Power Consumption 7...

Page 91: ...Voltage DC 22 2 V Nominal Capacity 2000 mAh Charge Cycles Approx 300 times Number of prints Postcard size paper Approx 50 sheets L size paper Approx 50 sheets Card size paper Approx 100 sheets Operati...

Page 92: ...92 Troubleshooting Troubleshooting This section has solutions for when the printer does not function as expected or an error symbol is displayed...

Page 93: ...er Is the cartridge loaded correctly p 17 Is the ink sheet slack p 17 Has the printer overheated The printer will temporarily stop when it exceeds a certain temperature This is not a malfunction Wait...

Page 94: ...he way into the correct slot with the label facing up p 25 26 Do the images conform to the Design rule for Camera File system p 24 Some memory cards require a specific adapter Have you inserted the me...

Page 95: ...Frequent Paper Jams Has too much paper been left in the print receptacle Do not leave more than 50 sheets in the print receptacle Has the ejected paper fallen over Paper jams occur if ejected paper fa...

Page 96: ...he printer SELPHY ES2 only Blinks orange Battery pack depleted Change it with a fully charged battery pack or recharge the current battery pack You can also use the printer s compact power adapter Tem...

Page 97: ...image in the camera If the size is not appropriate resize the image and convert it as necessary to a JPEG image that the camera can display Limit the size of image files to less than 8000 x 8000 pixel...

Page 98: ...en made the printer automatically sets the trimming frame again to fit the paper size Cartridge not compatible Use a cartridge that is compatible with this printer Communication error Turn the printer...

Page 99: ...serted remove the adapter and turn the printer s power off and on again Some memory cards require a specific adapter You have inserted the memory card directly into the card slot without first inserti...

Page 100: ...es to be set Device Not Supported This displays when you attempt to connect an unsupported USB device e g USB memory Disconnect the USB device This displays when you attempt to transfer an image from...

Page 101: ...Art 31 34 Compact Photo Printer Solution Disk 8 62 Compact Power Adapter CA ES100 8 22 Contrast 50 Controls 12 COPIES Button 13 27 Correct Red Eye 47 CREATIVE Button 12 Creative Print 31 D Darker Skin...

Page 102: ...inter Driver 62 65 Printer Setup 78 R Reset 79 Reset All 79 S Safety Precautions 84 Security 79 Sepia 51 SET Button 13 Sharpness 50 Single View 13 Soft Edges 42 Soft Focus 42 Software 64 68 69 Specifi...

Page 103: ...ent JPEG Group No part of this guide may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written permissio...

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