Canon SELPHY CP790, User Manual

Page: 48 / 470

Cannot print the date
Printing from memory cards
Is the date imprint option set? (p. 21)
If you are using DPOF printing, the date imprint settings are configured on the camera used for the
DPOF settings.
Printing from mobile phones
The date cannot be printed on images sent from a mobile phone (pp. 41 – 42) .
Printing from cameras
Confirm that the date setting in your camera is set to [On]. However, if the setting is [Default], the
date imprint settings of SELPHY will be used.
Cannot make clean prints
Is the ink sheet or paper dusty?
Is dust lodged within SELPHY?
(p. 48)
Has condensation formed within SELPHY? (p. 48)
Is SELPHY placed near a device with a strong electromagnetic or magnetic field?
(p. 9)
Colors on the computer display and the print are different
Color generation methods are different with computer screens and prints. Moreover, the variance
may be attributable to the environment in which the screen is viewed (color and strength of the
light), or to the screen’s color adjustment settings.
After using the computer to cancel a print in progress, an image that had already been
printed was printed again when printing resumed
When you restart printing on a Macintosh computer after canceling, an already printed image may
print again when printing resumes.
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Paper Problems
Paper will not fit into cassette
Does the paper size match the size of the paper cassette? (p. 10)
Paper is not feeding properly
Check the paper and paper cassette are correctly inserted. (p. 12)
Frequent paper jams
Has too much paper been placed in the paper cassette?
Do not place 19 or more sheets in the cassette (13 or more for Wide size).
Have 19 or more sheets (13 or more for Wide size) collected on top of the paper cassette?
Make sure that you are using the dedicated paper.
(p. 11)
Cannot print the specified number of prints, paper left over
Canceling a print is in progress or pulling on the ink sheet will consume ink sheet capacity. If paper
runs out while printing many images, do not remove the ink cassette, as this will consume ink.
Instead, replenish the paper without removing the ink cassette.
The paper is jammed
If the paper is sticking out from the front or back (paper ejection slot) (p. 8) of SELPHY, gently tug
on the paper to remove it. However, if a gentle tug is not sufficient to remove the paper, do not
attempt to forcibly pull it out. Turn the printer off and on repeatedly until the paper is ejected.
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