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Canon REALiS 4K5020Z, User Manual

The Canon REALiS 4K5020Z is a cutting-edge projector, providing stunning 4K resolution and exceptional image quality. To fully harness its capabilities, make sure to download the user manual for free from our website. This comprehensive manual will guide you through setup, operation, and troubleshooting to ensure optimal performance.

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41

Projection Procedure

Bas

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Pr

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ction
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Step 2 Turn the Projector On

1

Press the POWER button.

2

Turn on the computer or other equipment.

• If a window is projected for menu language selection, use the pointer buttons to choose 

a language, and then press the 

OK

 button.

• If you have set a password, the password input screen appears. Enter your password 

(

P150

, 

P151

).

• When “No signal” appears, press the 

INPUT

 button to select the input signal.

• If a computer screen is not projected, adjust the display settings on the computer. For 

details about how to switch display output, refer to the manual for your computer.

Remote control

Projector

Summary of Contents for REALiS 4K5020Z

Page 1: ...nient Projection Features Installation Guide Installation Procedure Connection Procedure Adjusting the Image Special Arrangements Menu Guide Using Menus Menu Configuration Menu Description Maintenance Product Specifications Troubleshooting MULTIMEDIA PROJECTOR User s Manual ...

Page 2: ...ation by a qualified technician or the Canon Customer Support Center Focusing Resizing the Image Press the ZOOM button on the remote control to adjust the image size and press the FOCUS button to adjust the focus You can also press the LENS button on the projector once to adjust focus and twice to adjust image size LENS button FOCUS button ZOOM button Remote control Projector Symbols Used in This ...

Page 3: ...ionship Between Projecting Distance and Image Size 51 Installing Removing the Lens Unit 53 Installation 56 Connection Procedure 62 Connecting Other Equipment 62 Connecting to a Network 65 Controlling the Projector from a Computer 79 Adjusting the Image 81 Filling the Screen 81 Adjusting Keystone Distortion 81 Advanced Registration to Adjust Projected Images 85 Adjusting Projected Images with Parti...

Page 4: ...nces up to 70 m 229 7 over a single LAN cable Maximum distance for 2K signals 100 m 328 1 Lens Shift Lens shift enables motorized image repositioning up down left or right for greater freedom in installation Motorized Zoom and Focus Adjustment Efficient setup using motorized zoom and focus adjustment Full Range of Lens Units Available Choose the optimal lens unit for the projection distance or pur...

Page 5: ...rojector can be connected to up to five computers without using a wireless access point Canon Service Tool for PJ Canon ST An iOS app for easy remote control and status management of projectors over Wi Fi Connect to a projector used as an access point P66 or connect via an existing access point P66 Note that a password is required when using Canon ST P174 ...

Page 6: ...rating properly read this manual again check operations and cable connections and try the solutions in the Troubleshooting section in the back of this manual If the problem still persists contact the Canon Customer Support Center THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THIS UNIT THIS SYMBOL INDICATES THAT THERE ARE IMPORTANT OPERATING AN...

Page 7: ... your projector and can also be dangerous If the projector is unused for an extended time unplug the projector from the power outlet Do not project the same image for a long time An afterimage may remain on the LCD panels due to the characteristics of the panels of the projector CAUTION ON HANGING FROM THE CEILING When hanging the projector from the ceiling clean the air intake vents and top of th...

Page 8: ... an unstable cart stand or table The projector may fall causing serious injury to a child or adult and serious damage to the projector Use only with a cart or stand recommended by the manufacturer or sold with the projector Wall or shelf mounting should be carried out in accordance with the manufacturer s directions and should use a mounting kit approved by the manufacturers An appliance and cart ...

Page 9: ...ector from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is damaged or frayed b If liquid has been spilled into the projector c If the projector has been exposed to rain or water d If the projector does not operate normally after following the operating instructions Adjust only those controls that are covered in the ...

Page 10: ...islation implementing those Directives If a chemical symbol is printed beneath the symbol shown above in accordance with the Battery Directive this indicates that a heavy metal Hg Mercury Cd Cadmium Pb Lead is present in this battery or accumulator at a concentration above an applicable threshold specified in the Battery Directive This product should be handed over to a designated collection point...

Page 11: ...mmercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The ca...

Page 12: ...o ensure safe use always observe this information Denotes the risk of injury from improper handling if the information is not observed To ensure safe use always observe this information Denotes the risk of electric shock from improper handling if the information is not observed To ensure safe use always observe this information Denotes the risk of burns from improper handling if the information is...

Page 13: ...e projector If the projector is knocked over or dropped and the cabinet is damaged Pay attention to the following points regarding the power source power plug and handling of the connector Failure to do so may cause a fire or electric shock Do not place any objects on the power cord and do not allow it to become trapped under the projector Do not cover the power cord with a carpet Do not modify or...

Page 14: ...ot exceed the cord s rated capacity Do not exceed the rated capacity of the outlet as by using it for more than one piece of equipment which poses a risk of fire from overheating Periodically inspect the power plug and outlet and remove any dust or dirt from between the plug and the outlet Do not touch the projector itself the power cord or the cable if lightening strikes Do not move the projector...

Page 15: ...e exhaust vents during use Do not insert any object into vents in the projector such as the air intake vent or exhaust vents Do not place a pressurized can in front of the exhaust vents The pressure of the contents of the can may increase due to heat from the exhaust vents and this could result in an explosion When cleaning off dust or dirt from projector parts such as the lens or filter never use...

Page 16: ...k could result in an accident To avoid hazards such as parts falling when the lens of a ceiling mounted projector is replaced request service from a qualified technician or the Canon Customer Support Center Do not use where combustible or explosive gases may occur Internal parts that become hot may ignite and cause a fire Laser Light Source The projector incorporates a laser module Disassembly or ...

Page 17: ...y Handling Pay attention to the following points regarding installation and handling of the projector If the projector will not be used for a long period of time be sure to remove the power plug from the power outlet to ensure safety Failure to do so presents a risk of fire if dust accumulates on the plug or outlet Do not plug headphones or earphones into the AUDIO OUT terminal Doing so may cause ...

Page 18: ...ted surface Doing so may cause the projector to fall or be knocked over and could result in a personal injury Do not place any objects in front of the lens during projection Doing so could cause a fire The projector is provided with a lens shift function to move the lens up down left and right using the motor Do not touch the lens while it is moving Touching the lens when it is moving may result i...

Page 19: ...to impacts Doing so may cause a malfunction Retract the adjustable feet before moving the projector Leaving the feet extended may cause damage When carrying or holding up the projector after attaching the lens unit be sure not to hold the lens Doing so may cause damage to the lens unit Do not touch the lens with bare hands Any smudges or fingerprints on the lens may affect image quality Protection...

Page 20: ...st projector installation settings from the menu P133 Install the projector leaving at least 50 cm 1 6 between air intake exhaust vents and walls on each side of the projector Leave a gap of at least 2 cm 0 8 from the bottom of the projector There is an air intake underneath the projector Failure to leave enough space may trap heat inside the projector and damage it Do not place any objects on top...

Page 21: ...n other unsteady positions The projector may be damaged if it tips over Locations with excessive humidity dust oily smoke or tobacco smoke Adhesion to the lens mirrors or other optical parts may reduce image quality Near high voltage power lines or sources of electrical power This may cause malfunction On soft surfaces such as carpets or cushioned mats This may cause a fire or damage the projector...

Page 22: ...tudes above 2 300 m 7 545 8 Adjust the Settings Projector settings must be adjusted when using the projector at altitudes of 2 300 m 7 545 8 or higher Specifically refer to instructions for High altitude P133 in the Install settings menu Do not touch the lens with bare hands Any smudges or fingerprints on the lens may affect image quality If the air intake or exhaust vent is blocked heat will accu...

Page 23: ... in intake or exhaust vents may impair ventilation raising the temperature inside and posing a risk of damage or fire Use a vacuum cleaner or similar means to remove dust from the intake vent and exhaust vent Projection is possible upward downward or in a variety of directions but do not block the air intake and exhaust vents In particular always ensure a minimum clearance of 2 cm 0 8 from the air...

Page 24: ...ecause there is an air intake vent on the bottom always ensure a minimum clearance of 2 cm 0 8 from the bottom Note that no mounting brackets or similar accessories for portrait installation are available Factors such as long term use and environmental changes may affect image quality You can counteract changes in brightness from hours of use or the ambient temperature by performing Light source c...

Page 25: ...arks of Microsoft Corporation in the United States and or other countries Mac Mac OS and Macintosh are trademarks of Apple Inc registered in the United States and or other countries HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC PJLink is a registered trademark of JBMIA and pending trademark in some countries PJLink is a re...

Page 26: ... to the license information for each module which is contained in the corresponding file Some third party software permits the distribution of software modules in executable form only under the condition that the source code of such modules be made available freely For information on how to acquire the source code for such third party software contact the distributor from whom the product was purc...

Page 27: ...efore use make sure the following items are included in the package Remote control Batteries for the remote control AAA size x2 part no RS RC07 Important Information Warranty Card Power cord 1 8 m 5 9 For Continental Europe For the U S A and Canada ...

Page 28: ... P29 6 Terminals and connectors P32 7 Anti theft lock hole An anti theft wire cable not included can be connected 8 LED indicators P30 9 Exhaust vent 10 Infrared remote receiver P36 11 Air filter frame P191 12 Adjustable feet P60 13 Security bar 7 5 3 4 1 2 6 8 Do not block the air intake Doing so may cause a malfunction 9 11 10 4 Do not block the air exhaust Doing so may cause a malfunction 12 4 ...

Page 29: ...stment P43 zoom image size adjustment P43 or lens shift image position adjustment P56 To adjust use the or the buttons 4 MENU button P104 Displays a menu on the screen 5 Pointer VOL buttons P102 Up down left or right in menu navigation or other operations Adjusts the sound volume VOL button Increases the volume VOL button Decreases the volume 6 OK button P102 Determines the item selected from the ...

Page 30: ...the light source is off in power management mode STANDBY red Illuminated during standby mode Otherwise flashes in the following situations As the projector transitions from projection to standby While the light source is off in power management mode WARNING red Lights up or flashes when an error occurs LIGHT orange Lights up or flashes when a problem occurs with the light source TEMP red Lights up...

Page 31: ...andby mode Power is on Projecting Resuming operation projection after standby Cooling down while entering standby or power management mode from power on In power management mode with the light source off Flashes green and then red Internal temperature is high in standby mode Internal temperature is high during projection An error has occurred with the light source unit A temperature error has occu...

Page 32: ...luding digital video and audio signals Carries both video and audio signals across a single cable 4 AUDIO OUT terminal AUDIO OUT P64 Outputs the audio to external AV equipment This outputs the audio signal that corresponds to the projected image signal 5 Trigger terminal TRIGGER P156 Used to trigger operation of a screen or other external device when the projector is turned on or off 6 Terminal fo...

Page 33: ...cusing buttons Moves the focus position further away buttons Moves the focus position nearer 7 ZOOM button P43 Adjusts the image size buttons Increase the image size buttons Decrease the image size 8 INPUT A C button P145 Can be assigned to input signal selection one source for each of the three buttons 9 ASPECT button P81 P113 Changes the aspect ratio of the projected image 10 TEST PATTERN button...

Page 34: ...ls functions such as menu display or test pattern during operation and returns to the image display 20 LENS SHIFT button P56 Moves the lens up down left or right buttons Moves the image 21 KEYSTONE button P81 Corrects keystone distortion The Keystone setting enables both horizontal vertical keystone correction by adjusting top bottom left right length and corner correction 22 AUTO PC button Not us...

Page 35: ... control Doing so may cause a malfunction Pay attention to the following points when handling the batteries Failing to do so could result in a fire or personal injury Do not heat short circuit or disassemble the batteries or place them in a fire Do not attempt to recharge the batteries that are included with the remote control Remove the batteries when they are flat or when the remote control will...

Page 36: ...an angle of 25 in any direction from directly in front of the infrared remote receiver The remote control may be inoperative if there is an obstacle between the remote control and the projector or the infrared remote receiver on the projector is exposed to direct sunlight or strong light of lighting equipment When you use 2 or more projectors at the same time change the channel settings to prevent...

Page 37: ... a cable with a ø3 5 mm stereo mini jack not included Infrared operations cannot be performed if a cable is connected to the projector or the remote control Use a cable with a ø3 5 mm stereo mini jack not included with a length of 30 m 98 4 or less ø3 5 mm stereo mini jack cable not included Terminal for wired remote control Remote control RS RC05 ...

Page 38: ...38 Basic Guide ...

Page 39: ...for projection are as follows Step 1 Connect Other Equipment P40 Configure the computer s network settings P68 Step 2 Turn the Projector On P41 Step 3 Select an Input Signal P42 Step 4 Adjust the Image P43 Step 5 Select the Image Quality Image Mode P44 Turn the Projector Off P46 ...

Page 40: ...Projection Procedure 40 Step 1 Connect Other Equipment HDMI input ...

Page 41: ...nter buttons to choose a language and then press the OK button If you have set a password the password input screen appears Enter your password P150 P151 When No signal appears press the INPUT button to select the input signal If a computer screen is not projected adjust the display settings on the computer For details about how to switch display output refer to the manual for your computer Remote...

Page 42: ...en the Input window is shown The currently active input signal is marked with a green circle and enclosed by a orange border Names of input signals available for projection are displayed in white and unavailable signal names are grayed out Input signals can also be selected by using the INPUT A C buttons on the remote control depending on settings For details see INPUT A C button settings P145 INP...

Page 43: ...puter Focusing Resizing the Image Press the ZOOM button on the remote control to adjust the image size and press the FOCUS button to adjust the focus You can also press the LENS button on the projector once to adjust focus and twice to adjust image size Correct any keystone distortion by pressing the KEYSTONE button P81 Select an image mode depending on the projected image LENS button FOCUS button...

Page 44: ... with video software 3 Whites and natural colors Presentation 1 Bright 2 Images mainly consisting of text 3 Keeps the screen bright Dynamic 1 Bright 2 Media played with video software 3 Keeps the screen bright Video 1 Somewhat dark 2 Video from camcorders 3 Close to the color space of TVs Photo sRGB 1 Somewhat dark 2 Digital photos from sRGB compatible cameras 3 Conforms to the sRGB standard DICOM...

Page 45: ...2 It is suited to project an image in a medical lecture academic conference in hospital conference etc Switching the mode to the DICOM SIM Mode 1 Press the IMAGE button on the remote control until DICOM SIM is displayed or select DICOM SIM from Image mode in the Image adjustment menu 2 Display test patterns by pressing the TEST PATTERN button on the remote control or selecting On in Test pattern o...

Page 46: ...stead of flashing Perform one of the followings to obtain an appropriate projection Darken the ambient light Reduce the image size Reduce the projection distance If you want to continue projecting without turning off the power press a button other than POWER or else wait until the confirmation message disappears The projector cannot be turned on while cooling down Using the projector for extended ...

Page 47: ...emote control to black out the image Press the BLANK button again to show the image You can set the screen state while blacking out the image in the menu P140 Freezing the Picture Projection can be temporarily frozen during computer operations that would be distracting or to pause playback of video or animation Press the FREEZE button on the remote control to freeze the moving image The following ...

Page 48: ...settings are available For details refer to the page describing each function Light source mode P125 Conserve energy by selecting a mode that is less bright Standby power settings P147 Conserves energy in standby mode by disabling some network functions Power management mode P148 Automatically turns off the light source or the power after a certain period if the projector is idle without an input ...

Page 49: ...with the buttons of the projector Adjust the volume or mute setting on the computer if the volume level is too low Muting the Sound Useful when You want to temporarily mute unnecessary sound You want to immediately mute the sound Press the MUTE button on the remote control to mute the sound The following icon appears Press the MUTE button again to cancel the mute function You can also mute the sou...

Page 50: ...50 Installation Guide Before setting up the projector be sure to read Before Installation P21 ...

Page 51: ...6 99 22 93 6 86 22 51 11 68 38 32 11 02 36 15 21 59 70 83 3 12 10 24 4 69 15 39 128 18 200 449 237 6 21 20 37 9 32 30 58 9 16 30 05 15 59 51 15 14 65 48 06 28 75 94 32 4 16 13 65 6 27 20 57 171 24 250 562 296 7 76 25 46 11 65 38 22 11 46 37 60 19 49 63 94 18 28 59 97 35 90 117 78 5 20 17 06 7 84 25 72 213 30 300 674 355 9 32 30 58 13 99 45 90 13 76 45 14 23 40 76 77 21 91 71 88 43 05 141 24 6 24 2...

Page 52: ...91 3 17 10 4 41 31 51 23 87 16 80 180 95 1 34 4 40 0 90 2 95 2 40 7 87 4 23 13 88 54 41 68 31 117 22 100 225 118 1 67 5 48 1 12 3 67 3 00 9 84 5 29 17 36 68 51 85 39 146 27 150 337 178 2 50 8 20 1 69 5 54 4 50 14 76 7 93 26 02 101 76 128 59 219 41 200 449 237 3 33 10 93 2 25 7 38 6 01 19 72 10 57 34 68 135 102 171 78 291 55 250 562 296 4 16 13 65 2 81 9 22 7 51 24 64 13 21 43 34 169 127 213 98 364...

Page 53: ...n it is moving may result in personal injury Before replacing the lens unit wait at least 30 minutes after the projector is turned off to allow the lens unit to cool down Failure to do so may result in burns or injury When installing and removing the lens unit be sure not to touch the surface of the lens with your hands or scratch it Do not apply force to parts e g lead wires that are connected to...

Page 54: ...projection blurry When securing the lens unit make sure it is fully inserted in the projector and then turn the lens lever clockwise toward the bottom as shown to secure it If it is not fully inserted this may prevent the lens lever from moving freely or make projection blurry The projector stores certain information about lenses This information must be set again when lenses are replaced After le...

Page 55: ... Installation Procedure Removing the Lens Unit 1 Raise the lens lever by turning it counterclockwise 2 Hold the lens unit securely as you remove it When removing the lens unit keep it level as you pull it straight out of the projector Lens lever ...

Page 56: ...e LENS SHIFT button on the remote control to display the lens shift adjustment window To avoid keystone distortion install the projector so that it is at right angles to the screen The screen must not be exposed to direct sunlight or light from lighting equipment In a bright room it is recommended that lights be turned off curtains be drawn and other steps taken to make the screen easier to see Sc...

Page 57: ...es or four times if you have set Marginal focus to On 2 Press the pointer buttons to adjust To raise or lower the image use the buttons on the remote control or projector To move the image left or right use the buttons on the remote control or projector To continue moving the image in a specific direction hold down the corresponding button When Marginal focus is set to On When Marginal focus is se...

Page 58: ... Normal Lens shift mode Expanded RS SL01ST Up 1 60 Down 2 22 Left right 3 6 Up 1 104 Down 2 104 Left right 3 25 RS SL02LZ RS SL04UL RS SL05WZ RS SL03WF Up 1 7 Down 2 7 Left right 3 2 RS SL06UW Up 1 83 Down 2 22 Left right 3 25 RS SL07RST Up 1 73 Down 2 73 Left right 3 11 Before using this feature connect the projector to a computer or AV equipment P62 and plug the projector in P64 90 90 At maximum...

Page 59: ...own the less you can shift it left or right When the lens is shifted upward or downward to the maximum of 7 the lens cannot be shifted left or right Standard 4K Zoom Lens RS SL07RST When the shift exceeds 55 55 in the upward direction the amount of available shift in the left right directions decreases When the lens is shifted upward to the maximum of 73 73 1 the lens cannot be shifted left or rig...

Page 60: ...ns to select one of them then press the OK button Adjustment Using the Adjustable Feet Adjustment in a range of 1 8 is possible using the adjustable feet Lens unit type Available items RS SL01ST 50 Up 50 left right 0 0 Up down left right 0 RS SL02LZ RS SL04UL RS SL05WZ RS SL06UW RS SL07RST RS SL03WF 0 Up down left right 0 After resetting the lens may be slightly misaligned from your selected posit...

Page 61: ...nsion pipe part no RS CL08 or RS CL09 may also be required Contact the Canon Customer Support Center for more detailed information Option Function None Select for normal projection without inversion Ceiling mounted Select when the projector is installed upside down on the ceiling The projected image is inverted in both vertical and horizontal directions Rear Select this to project an image from be...

Page 62: ...Procedure Connecting Other Equipment HDMI Connections Before connecting the projector to other equipment turn off both the projector and the other equipment HDMI cable not included HDMI terminal AV equipment Computer ...

Page 63: ... may be shorter in some environments Do not use the LAN cable when it is coiled or bundled Inserting or removing the LAN cable during projection may cause noise Connectivity with all HDBaseT transmitters on the market is not guaranteed Some HDBaseT transmitters may not enable correct projection when used to connect source equipment to the projector LAN cable CAT5e or better shielded not included H...

Page 64: ... in Insert the power plug and connector securely up to the base Unplug the power cord if the projector will not be used for a long period of time Date and time settings may be reset if the power cord is left unplugged for a long period of time P151 Audio cable not included RCA terminal Amplified speakers AV equipment Computer ...

Page 65: ...n the computer side may be necessary Connection Methods The projector can be connected to a wired network with a LAN cable or to a wireless network via Wi Fi Wired Networks Use a LAN cable to connect the projector and computer to the network Connect the LAN cable to the projector s LAN HDBaseT port to enable communication LAN cable shielded not included Hub or router etc LAN HDBaseT port LAN HDBas...

Page 66: ...mands SNMP features Other network features PJLink Mail AMX Device Discovery and Crestron RoomView are not available Infrastructure Mode The projector can also be used as a wireless LAN client for connections to a wireless LAN access point In this case the projector is connected to computers via the wireless LAN access point Wireless LAN compatible computers Projector in PJ AP mode Wireless LAN com...

Page 67: ...on is disabled P160 For wireless networks choose the type of connection The LAN HDBaseT port provides a maximum transfer rate of 100 Mbps Referring to Checking Projector Information P173 confirm that the projector s IP address is not the same as that of other computers on the network To set a projector IP address follow the instructions in Basic Wired Network Settings Wired P180 or Basic Wireless ...

Page 68: ...aring Center 4 Click Change adapter settings 5 For a wired connection right click Ethernet or for a wireless connection right click Wi Fi Next click Properties 6 In the This connection uses the following items list select Internet Protocol Version 4 TCP IPv4 and click the Properties button Make a note of the original network settings IP address subnet mask default gateway etc 7 Select Use the foll...

Page 69: ...thernet or for a wireless connection right click Wi Fi Next click Properties 6 Select Internet Protocol Version 4 TCP IPv4 and click the Properties button Make a note of the original network settings IP address subnet mask default gateway etc 7 Select Use the following IP address and set the IP address and subnet mask The projector s own default IP address is 192 168 254 254 for wired connections ...

Page 70: ...ettings are completed click the OK button and then click the Close button in the Local Area Connection Properties window to close it Mac OS X 1 Open the Apple Menu and select System Preferences 2 In the System Preferences window click Network to display the Network window 3 For a wired connection select Built in Ethernet or for a wireless connection select Wi Fi Next select Detail 4 Click the TCP ...

Page 71: ...evant notes such as where the projector is installed MAC address Wired MAC address of the wired LAN IP address Wired IP address of the wired LAN IPv4 MAC address Wireless MAC address of the wireless LAN IP address Wireless IP address of the wireless LAN IPv4 PowerStatus The power status of the projector Filter time Air filter operating time Alert Error message if an error has occurred Temperature ...

Page 72: ... the password input window then click OK The factory default user name is root and the password is system The settings screen is displayed Complete the network settings on this screen For details on the projector s web screen see Projector Web Screen Menu P174 To control the projector from the computer click Projector control P79 ...

Page 73: ...onnection Procedure Installation Guide Connection Procedure Network Setting 1 Select a function to set up from the settings screen menu 2 Enter setting details in the fields shown 1 and then click OK 2 1 2 ...

Page 74: ...The settings are applied to the projector Selecting Wired Wireless or Password in the menu will cause this message to be displayed Save completed Please change setting and reconnect If you select functions other than above Save completed is displayed Click Back to top to return to the top page of the web screen ...

Page 75: ... attempting to send a test mail System failed to connect POP3 server Failed to connect to the POP3 server attempting to send a test mail System doesn t support this auth type An authentication type was set which is not supported by the server System failed to authenticate Authentication failed attempting to send a test mail The system failed to send the test mail Sending of test mail failed due to...

Page 76: ...rocedure Resetting Network Settings to the Default Settings 1 Perform steps 1 3 on Setting Up the Network P71 to display the settings screen 2 Click Initialize network settings 3 A confirmation window appears Click OK ...

Page 77: ...r Contact the Canon Customer Support Center Errors related to the light source Error name Light source abnormality Text The light source does not illuminate Restart the projector and check projection If the light source does not illuminate after this the light source drive circuit may be damaged Contact the Canon Customer Support Center Errors related to the air filter Error name Faulty air filter...

Page 78: ...projector again If the same warning occurs again there may be a malfunction in the projector Unplug the projector from the power outlet Contact the Canon Customer Support Center Errors related to the lens Error name Faulty lens Text The lens unit is not installed correctly Unplug the projector install the lens unit correctly and then plug the projector in again If the same warning occurs again the...

Page 79: ...ick Projector control on the web screen The password input window appears 4 Enter the user name and password on the password input window then click OK The factory default user name is root and the password is system The projector control screen appears The projector can be controlled from this screen The factory default IP address is 192 168 254 254 for wired connections and 192 168 253 254 for w...

Page 80: ...tents with the most recent information Power Turns projector power on or off Input Select an input signal and click Apply to change to that input signal P42 Aspect Select an aspect and click Apply to change to that aspect P81 Image mode Select an image mode and click Apply to change to that image mode P44 Blank Switches the blank setting on or off P47 Mute Switches the mute setting on or off P49 I...

Page 81: ...ction and corner correction Use horizontal vertical keystone correction to adjust image width or height distortion separately and use corner correction to adjust the position of each corner of the image Keystone correction is also possible by pressing the KEYSTONE button on the remote control Option Function Auto An image is projected at the aspect ratio of the input signal Select this mode for no...

Page 82: ... buttons to adjust the dimensions and then press the OK button Zoom P128 is not available when Keystone is set to Horizontal vertical keystone The available horizontal vertical keystone range may vary depending on the lens lens zoom position and shift position Remote control To correct top distortion press the button To correct bottom distortion press the button To correct distortion on the right ...

Page 83: ...ment 1 Select Install settings Keystone Corner adjustment You can also display the Corner adjustment window by pressing the KEYSTONE button on the remote control 2 Press the pointer button of the corner for correction and then press the OK button Remote control Remote control ...

Page 84: ...the OK button Resetting the Keystone Adjustment First press the KEYSTONE button on the remote control twice to display the Keystone reset window Next select OK with the button and then press the OK button Zoom P128 is not available when Keystone is set to Corner adjustment Remote control ...

Page 85: ...nt perform manual adjustment Registration Using 5 Point Adjustment 5 point adjustment enables basic correction of color misalignment across the screen by moving adjustment points in each corner and the center 1 In the Install settings menu select Professional settings RGB alignment Advanced registration Adjust 5 point adjustment Adjust The projector enters 5 point adjustment mode and a chart is di...

Page 86: ...ent points 5 Press the OK button to return to the window for color selection mode 6 Repeat this process to align the remaining colors and adjustment points Press the MENU button to return to Advanced registration Each time you select Chart and press the OK button display switches between the chart and the source signal Accessing the 5 point adjustment window during test pattern projection will sho...

Page 87: ...l adjustment The projector enters manual adjustment mode and a chart is displayed 2 Use the buttons to select the point for correction and then press the OK button The projector enters color selection mode Any manual adjustment values set before switching to 5 point adjustment are cleared With advanced registration checkered or halftone image areas may be affected by uneven colors or image artifac...

Page 88: ...g is displayed 2 Select OK to reset the adjustment The following tasks are executed Values set in 5 point adjustment are cleared 5 point adjustment is deactivated Values set in manual adjustment are cleared Each time you select Chart and press the OK button display switches between the chart and the source signal Accessing the manual adjustment window during test pattern projection will show the t...

Page 89: ... of the 54 adjustment points in a 6 x 9 grid for precise distortion correction 1 In the Install settings menu select Professional settings Partial distortion correction Adjust The projector enters partial distortion correction point selection mode and a window is displayed for selection of areas to correct Correction separate from Advanced registration is possible Correction is not possible from a...

Page 90: ...ial distortion correction 5 Select Return to return to point selection 6 Repeat this process to correct other areas To return to selection of the point for partial distortion correction press the MENU button Each time you select Chart and press the OK button display switches between the chart and the source signal Accessing the partial distortion correction window during test pattern projection wi...

Page 91: ...esetting Image Registration Clears the values set in partial distortion correction 1 In the Install settings menu select Professional settings Partial distortion correction Reset A confirmation message for resetting is displayed 2 Select OK to reset the adjustment ...

Page 92: ...lso if there is an option pattern available you can use the buttons to switch pattern A dialog box is shown during test pattern display that identifies the current test pattern and provides operating instructions Watch the test pattern projected as you adjust the image The following test patterns can be displayed DICOM 1 Use to switch patterns Use to switch option patterns Raster 100 White red gre...

Page 93: ...reens into focus if image edges remain warped after you adjust the overall focus Bringing Image Edges into Focus To adjust peripheral focus press the FOCUS button on the remote control or the LENS button on the projector 1 Press the FOCUS button on the remote control twice to display the marginal focus adjustment window The marginal focus feature is not available depending on the type of lens inst...

Page 94: ...perform steps 1 to 3 below repeatedly to adjust the focus of the entire screen 1 Use Focus adjustment P43 to adjust the focus at the center of the screen 2 Use Marginal focus adjust to adjust the focus at the edges of the screen 3 Check the focus at the center of the screen When using the lens shift adjustment function the optical axis may be shifted further from the center of the screen than when...

Page 95: ...ment After the above window disappears the values set in Marginal focus are cleared and the lens marginal focus is returned to the standard position A reset can be applied regardless of whether Marginal focus is set to On or Off Setting Marginal focus to Off will not reset the setting value for marginal focus Select Off to preserve the setting value and prevent further adjustment Even after resett...

Page 96: ... Select Install settings Professional settings Edge blending Adjust 2 Set Marker to On Marker lines are projected on the images The red marker indicates the start position for adjustment and the green marker the end position Initially only the red marker is visible when you prepare for edge blending because it is projected over the green marker Keep in mind when projecting from multiple projectors...

Page 97: ...r edge of the overlapping area Do this for each edge on the top bottom left and right The area between the starting and ending markers is called the blending area Shading is applied to this area and the brightness is adjusted to match portions that overlap with other areas After you complete settings for one image do the same thing for the other one to specify the blending area Adjust the settings...

Page 98: ...at pick up other colors or are miscolored may be more noticeable You can make this overlapping area appear less distracting by performing Color blending adjustment 1 Select Install settings Professional settings Edge blending Adjust Color blending adjustment Adjust 2 First adjust red green and blue together by changing the White value and then adjust Red Green and Blue values individually 3 Repeat...

Page 99: ...nstructions only area D is adjusted and the widths of A B and C are left at the default value of 0 1 Select Install settings Professional settings Edge blending Adjust Black level adjustment Adjust 2 Select Adjustment type Black level 3 After selecting D area base as you watch the image adjust the values so that the brightness and colors of the blending area and area D match 4 Repeat this adjustme...

Page 100: ... adjust the width of area B to roughly match the area where the black level is noticeable 4 Select Adjustment type Black level Adjust B area base as you watch the image 5 As you watch the image adjust the width of areas A B and C 6 Readjust the black level of area B as needed Results of adjusting the black level of area B are applied to all sides If you perform adjustments using Color blending adj...

Page 101: ...101 Menu Guide ...

Page 102: ...t selection to the top 3 Press the buttons to select an item 4 Select contents How to select the contents varies depending on the item Selecting from a list Example Aspect P113 Remote control Projector Remote control Projector Remote control Projector 1 Select Aspect 2 Press the OK button or button to display a list of the contents 3 Use the buttons to select the desired contents 4 When you have f...

Page 103: ...ample Logo capture P140 5 Pressing the MENU button causes the menu screen to disappear The menu screen will also disappear if the EXIT button is pressed 1 Select Contrast 2 Use the buttons to adjust the setting 1 Select Logo capture 2 Press the OK button to display a different screen 3 Then follow the instruction on the screen ...

Page 104: ...st the image quality and colors according to your preference Install settings tab P127 This setting is used when installing the projector System settings tab P139 You can set the operation of the projector Network settings tab P158 These settings are for when using the projector from a PC via a network Information tab P173 You can check information about the signal types of the images projected an...

Page 105: ...maries 0 1 2 White point Max display mastering luminance Min display mastering luminance Max content light level Max frame average light level P116 Menu Option Submenu Details Image mode Standard Presentation Dynamic Video Photo sRGB DICOM SIM User 1 5 P118 Create profile Save profile User 1 User 2 User 3 User 4 User 5 P118 Baseline image mode P118 Brightness P118 Contrast P118 Sharpness P119 Gamm...

Page 106: ...duction Off Low Middle High P121 Digital noise reduction Off MPEG NR Low MPEG NR Middle MPEG NR High Frame NR Low Frame NR Middle Frame NR High P121 Dynamic gamma Off 7 Low 8 Middle High P121 Contrast detail adjustment Dynamic contrast Off Low Middle High P122 Manual light adjustment 3 Manual signal adjustment 3 Colorimetry 6 Auto BT 709 BT 2020 P122 HDR 6 Auto Off HDR10 HLG P122 Mem color correct...

Page 107: ... keystone 10 Corner adjustment P129 Reset OK Cancel Professional settings EDID mode setting HDMI 1 EDID mode Wide bandwidth 4K60Hz High compatibility P130 HDMI 2 EDID mode Wide bandwidth 4K60Hz High compatibility P130 RGB alignment Micro digital image shift Off Adjust P130 Registration Off Adjust Advanced registration Off Adjust Partial distortion correction Off Adjust Reset P132 High altitude Off...

Page 108: ...Front Rear P144 Remote control channel Ch1 Ch2 Ch3 Ch4 Independent P145 INPUT A C button settings INPUT A Disable P145 HDMI 1 HDMI 2 HDBaseT INPUT B Disable HDMI 1 HDMI 2 HDBaseT INPUT C Disable HDMI 1 HDMI 2 HDBaseT Audio in terminal select HDMI 1 Off HDMI 1 P145 HDMI 2 Off HDMI 2 HDBaseT Off HDBaseT HDBaseT signal quality P146 Communication settings Extron XTP Off On P146 Serial communication Se...

Page 109: ...at Year month date Month date year Date month year Daylight saving time Off On Edit Region Time zone SNTP Off On IPv4 On IPv6 Schedule Default Off On Edit P152 Special period 1 5 Off On Edit Calibration Gamma restore Off Adjust P155 Light source calibration OK Cancel Trigger out Off Link with power P156 Air filter counter Reset Yes No P156 Power counter P156 Firmware Yes No P157 Factory defaults O...

Page 110: ... length Gateway address Network setting initialization Yes No P164 Detailed settings wireless Mode SSID Security Channel Signal strength MAC address P165 Wi Fi Protected Setup PBC Yes No PIN Yes No Manual settings Mode SSID Update Switch page SSID 1 16 SSID input Manual SSID input Security Open WEP WPA2 AES WPA WPA2 TKIP AES Channel Key ID 1 2 3 4 Key type ASCII HEX Key Enter Detailed IPv4 address...

Page 111: ...fault or state after Factory defaults is executed Information E mail sender address P172 E mail recipient address Detailed information wired IPv4 IPv6 Link local Auto Manual Detailed information wireless IPv4 IPv6 Link local Auto Manual Menu Option Submenu Details ...

Page 112: ...ge adjustment Create profile Save profile Saved values for fine tuning gamma Install settings Registration Advanced registration Partial distortion correction High altitude Operating mode Lens shift mode Marginal focus setting value Saved values for lens position System settings Remote control channel Extron XTP Stop bit Standby power setting Quick startup Language Date and time settings Schedule ...

Page 113: ...level Select the input level for HDMI or HDBaseT signals P114 Super white Select super white mode for HDMI or HDBaseT signals P114 Color space Select the color space for HDMI or HDBaseT signals P114 Progressive Select progressive processing for still images in cinematic content or moving images in videos P115 Input signal details Shows input signal details for each input terminal used P115 HDR inf...

Page 114: ...of images will be improved and dark scenes will be rendered more realistically In this case set Input level to Auto or Expanded For more detailed information refer to the user s manual for the AV equipment connected to the projector Option Function Off Disable super white Project white signals with an input level of 235 at 100 brightness All white signals with an input value exceeding 235 are also...

Page 115: ... and color space are indicated As range information the range and depth are indicated Option Function Off Does not perform progressive processing Film auto Suitable for still images or typical moving images Performs progressive processing for video or cinematic content Video 1 Suitable for projecting video with high image quality and relatively slow movement Performs progressive processing optimiz...

Page 116: ...itional gamma HDR SMPTE ST 2084 HLG Display primaries 0 1 2 x 0 00002 1 00000 y 0 00002 1 00000 Coordinates of the three vertices of the gamut triangle in the color space White point x 0 00002 1 00000 y 0 00002 1 00000 Coordinates of white in the color space Max display mastering luminance 1 65535 cd m2 Maximum luminance of the display used when the video content was produced Min display mastering...

Page 117: ...ttings as profiles P118 Baseline image mode Shows the image mode that is basis of the profile P118 Brightness Adjust image brightness P118 Contrast Adjust image contrast P118 Sharpness Adjust image sharpness P119 Gamma Correct loss of detail in shadows or highlights P119 HDR range Within the dynamic range of SMPTE ST 2084 set the range to use P119 Color adjustment Fine tune image colors P119 Advan...

Page 118: ...gital photos from sRGB compatible cameras Somewhat dark conforms to the sRGB standard DICOM SIM Medical or other monochrome images Conforms to DICOM Standard Part 14 However the projector cannot be used in diagnosis or similar applications User 1 5 Up to five user profiles can be stored for your selected image quality settings Stored profiles are available in this setting as an image mode You can ...

Page 119: ...ent Adjust color related settings such as color level color balance and color temperature For more detailed adjustment use Fine Tune Gamma P124 HDR range can only be set in the following cases Image mode P118 is set to Video and HDR P122 is HDR10 Image mode P118 is set to Video HDR P122 is Auto and HDR10 signals are supplied Submenu Function Color level Adjusts the intensity of colors Color balanc...

Page 120: ...5 Reproduce colors of X ray film Blue base Ambient light Minimize the effect of ambient light on the screen Option Function Off Projects an image with no correction Adjust Type Tungsten For ambient light from conventional light bulbs or fluorescent light of this color Fluorescent For ambient light from a day white fluorescent source Level L For an ordinary brightness of ambient light H For bright ...

Page 121: ...reduction frame noise reduction improves gradation of projected images Option Function Off Disables digital noise reduction MPEG NR Low MPEG NR Middle MPEG NR High Frame NR Low Frame NR Middle Frame NR High Specify one of three levels of intensity of MPEG and frame noise reduction Dynamic gamma You can adjust the gradation representation of light and dark portions of an image automatically Option ...

Page 122: ...2020 Forces use of the BT 2020 color space HDR High Dynamic Range Projection conforms to HDR signals HDR10 or HLG with an expanded range of image luminance preserving detail in highlights and shadows Option Function Auto Automatically use HDR when HDR signals are supplied Off Prevent use of HDR HDR10 Require HDR 10 compliant projection HLG Require HLG compliant projection Mem color correct Enhance...

Page 123: ...yellow hues in images Option Function Off Disables 6 axis color adjustment Adjust Use the buttons to select Hue Saturation or Brightness and use the buttons for adjustment When you are finished adjusting the color press the OK button Reset Reset the marker settings Adjustment is not applied to the projected menu itself ...

Page 124: ...t When adjustment is finished press the OK button to confirm the setting Adjustment values can also be saved or loaded by selecting Save Load Selecting Adjust for Fine Tune Gamma applies a check mark to the Advanced adjustment field at the top and adds an asterisk to the adjustment value Fine Tune Gamma is available in image modes other than DICOM SIM Fine Tune Gamma is available when HDR is set t...

Page 125: ... or when quiet projection is required Quiet 2 Reduces brightness and noise further Adjust Fine tune brightness Fan speed is adjusted automatically based on your brightness adjustments Use the buttons to adjust the brightness on the Brightness level adjustment screen that appears Light source mode is displayed when the operating mode is Normal If the operating mode P133 is not set to Normal Brightn...

Page 126: ...Resets the image adjustment settings Cancel Cancels resetting of the image adjustment settings Performing reset when Image mode is set to a profile from User 1 to User 5 will restore the settings originally saved for that user profile Only the setting for the combination of input signal and image mode for the current projection is reset ...

Page 127: ...m Digitally reduce images when lenses not equipped with optical zoom are attached P128 Keystone Set the type of keystone correction P129 Professional settings Specify advanced installation settings P129 Lens Position Store information about the lens position including focus zoom and lens shift settings which can be used to restore the lens to these positions P137 Screen color Adjust projection col...

Page 128: ...tone Zoom adjustment Option Function Off The positional lock is not used On Prevents adjustment of installation related functions Option Function None Select for normal projection without inversion Ceiling mounted Select when the projector is installed upside down on the ceiling The projected image is inverted in both vertical and horizontal directions Rear Select this to project an image from beh...

Page 129: ...ched D ZOOM buttons on the remote control cannot be used for this Zoom function Zoom is not available unless Keystone is set to Off Zoom is canceled if after setting up Zoom you change the Keystone setting to an option other than Off Switching to lenses equipped with optical zoom will reset the setting to 100 Submenu Function Off Disables keystone correction Horizontal vertical keystone Apply hori...

Page 130: ... bit 4K YCbCr 4 4 4 at 60 Hz or 10 bit 4K YCbCr 4 4 4 at 24 Hz are registered in the EDID High compatibility Select in case of incorrect video or audio output when set to Wide bandwidth Submenu Function Off Does not perform micro digital image shift Adjust Submenu Function Adjust Use the buttons for vertical shift and the buttons for horizontal shift Chart Displays a chart to assist in adjustment ...

Page 131: ...riginal position before adjustment Sub menu Function Off Disable adjustment Adjust Enter 5 point adjustment mode in screen corners and at the center Sub menu Function Red Blue Use the buttons for vertical alignment and the buttons for horizontal alignment Chart Displays a chart to assist in adjustment Watch the chart as you fine tune the position Sub menu Function Red Green Blue Use the buttons fo...

Page 132: ...ual adjustment Any values you set in 5 point adjustment are retained if you subsequently perform manual adjustment For more precise correction after 5 point adjustment perform manual adjustment Any manual adjustment values you set before switching to 5 point adjustment are cleared Advanced registration setting values are not cleared if you switch lenses However on startup after you switch lenses a...

Page 133: ...ful life of optical parts by further reducing the brightness level of the light source mode and more aggressively regulating the fan drive Lens shift mode Switch the available lens shift range as needed Option Function Normal Provides a normal lens shift range Expanded Provides an expanded lens shift range Incorrect settings may shorten the useful life of the projector components When using the pr...

Page 134: ...ectors at Once Edge Blending P96 Option Function Off Disable blending Adjust Display the menu for blending area adjustment The marginal focus feature is not available depending on the type of lens installed Setting this function to Off only prevents display of the adjustment window Adjustment values are still retained Use this setting to prevent remote focusing of image edges Start marker End mark...

Page 135: ... case momentarily set edge blending to Off and check the display Although the starting marker is normally aligned with the image edge it can also be aligned toward the center of the image In this case the black blending area will lie outside of the starting marker Submenu Function Off Do not adjust colors of blended images Adjust Adjust unwanted colors or discrepancies between colors in the blendi...

Page 136: ...o provide a smooth transition relative to the black levels of areas B and D Option Function Off Do not adjust the black level Adjust Sub menu Function Adjust ment type Option Function Area Adjust areas C A to smoothen the boundaries of the blending area Black level Adjust the black level brightness and color of areas B and D Option Function Side Select the direction to adjust from Left Right Top B...

Page 137: ...n including focus zoom and lens shift settings Horizontal vertical keystone Corner adjustment Screen color Zoom Load position is not available unless you perform Save position once The original lens position varies depending on the type of lens used When saved lens positions are restored images may be projected in a slightly different position than the saved position Specifying a somewhat smaller ...

Page 138: ...The images are projected in a light quality similar to that of natural light Greenboard Select if a dark green surface such as a blackboard is used as the screen The color quality similar to Normal is obtained on the greenboard Adjust Select to fine tune red green and blue Submenu Function Open Disables aperture adjustment Adjust Specify the aperture value manually The Iris setting does not affect...

Page 139: ...control Side control Specify operation with remote control or projector buttons P143 Audio in terminal select Select the terminal for audio input P145 HDBaseT signal quality Display the video signal quality of HDBaseT input P146 Communication settings Configure Extron XTP and serial communication settings P146 Power supply settings Specify how power is managed at startup in standby and when no sig...

Page 140: ...es is now registered Cancel Cancels logo registration Logo position Specify the position of registered user logos You can specify the position after a logo has been registered Choose from upper left upper right center lower left or lower right No signal screen Customize the screen shown when no input signals are received Option Function Black The screen is all black Blue The screen is all blue Use...

Page 141: ...isplays the Canon logo that was registered in advance at the factory User logo The user logo is projected Menu position Reposition menu display Choose from upper left upper right center lower left or lower right Menu display time Extend menu display from the standard 10 or 30 seconds to 3 minutes Option Function Normal The menu is displayed for 10 or 30 seconds Extended The menu is displayed for 3...

Page 142: ...talled in portrait orientation 90 clockwise or counterclockwise 90 degrees clockwise Guide Shows the guide screen Option Function Off Hides the guide screen On Shows the guide screen Item Normal Extended Menu screen Edge blending P134 30 seconds 3 minutes Input P42 Keystone P81 Keystone reset P84 Focus P43 Zoom P43 Lens shift P58 Lens shift reset P60 Marginal focus P93 Aspect P113 Image mode P118 ...

Page 143: ...er warning is not displayed On The air filter warning is displayed Overheat warning display Specify whether the icon warning of high temperature is shown when the internal temperature is high and the projector may overheat Option Function Off Disable high temperature warning icon display On Enable high temperature warning icon display Beep You can select whether a beep sounds or not when you opera...

Page 144: ...ctor Operation is also possible with an optional wired remote control RS RC05 IR receiver settings Select the infrared receiver of the projector Option Function All Use both the front and the rear receivers on the projector Front Use the front receiver on the projector Rear Use the rear receiver on the projector To Unlock Key Lock Function Turn off the projector and unplug the power plug Hold down...

Page 145: ...enu always change the remote control channel accordingly Ch1 Hold down both the Ch button and 1 button for 3 seconds Ch2 Hold down both the Ch button and 2 button for 3 seconds Ch3 Hold down both the Ch button and 3 button for 3 seconds Ch4 Hold down both the Ch button and 4 button for 3 seconds Independent Hold down both the Ch button and 0 button for 3 seconds INPUT A C button settings Select in...

Page 146: ...ellow portion The signal is fluctuating Check the cable Low Indicated by the red portion The signal cannot be used Fix the cable connection or replace the cable Do not coil or bundle cables Submenu Function Extron XTP Specify whether to connect to Extron XTP transmitters when connected via HDBaseT Serial communication Select ports used for serial communication Otherwise you can refer to this setti...

Page 147: ...tion operating status in standby mode Option Function Normal All network functions are available when network functions are enabled including the web screen and PJLink Low power All functions are disabled except for some wired LAN functions such as operations over a network Submenu Function Option Function Off Disable user command logging On Enable user command logging Display Show the user comman...

Page 148: ... of the selected time Direct power on You can turn on the projector by connecting the power cable without pressing the POWER button Option Function Off The POWER button must be pressed to turn the projector on On You can turn on the projector by connecting the power cable only Projection resumes when the same input signal is restored when the remote control or projector is operated or when user co...

Page 149: ...or fast moving images Note that images may be slightly darker and flickering may occur Strong Reduce motion blur for images moving faster than with Weak Note that images may be darker and flickering may occur If setting the projector to Strong or Weak produces distracting flickering set it to Off Motion blur reduction is not available in DICOM SIM image mode The menu is grayed out Language English...

Page 150: ...he power plug Make sure to keep holding down the MENU button until a beep sounds When the projector beeps the password is canceled The entered password is also reset Cancellation on the Remote Control To forcibly cancel the password from the remote control in standby state press the MENU button 3 times then press the POWER button You cannot set On unless you have completed Register password Once y...

Page 151: ...nd time in schedules and elsewhere Daylight saving time Adjusts the time one hour ahead at the beginning of daylight saving time and one hour back at the end The timing of daylight saving time must be set in advance Region Select a city in the time zone where the projector is installed The time zone of the city selected in Time zone is shown The display is blank if the Date and time setting has no...

Page 152: ...SNTP over an IPv4 connection On IPv6 Use SNTP over an IPv6 connection Off Disable SNTP SNTP is not available when Network wired wireless is set to Off Off Use the web screen to set the IP address of the SNTP server SNTP is not available unless the SNTP server IP address has been set The Period setting of a special period cannot be set to overlap with another period On is grayed out until you set t...

Page 153: ...153 Menu Description Menu Guide Menu Description Detailed schedule setting Option Function Off Disable the schedule On Enable the schedule Edit Edit the schedule Default ...

Page 154: ...unction Period Edit the period start and end dates for scheduled operation Note that no Period setting is used for the Default schedule Day of week Change the day of the week to edit Edit schedule Edit the tasks scheduled for your selected Day of week You can set or remove listed times operations and parameters POWER ON OFF INPUT CALIBRATION ...

Page 155: ... setting details for the selected schedule Setting details for Period and day of the week are reset Copy schedule to different day Copy the tasks scheduled for your selected Day of week to another day in the schedule copying menu Option Function Off Returns to the factory default without performing Gamma restore Adjust Restore the original gamma and apply the result Restoring gamma will restore to...

Page 156: ...tion of a screen or other external device in sync when the projector is turned on or off Air filter counter Shows a counter to remind you when to replace the air filter Also shows a counter reset screen Power counter Indicates the total time that the projector has been connected to a power supply Option Function OK Execute light source calibration Cancel Do not execute light source calibration Lig...

Page 157: ... You can reset the menu item settings and restore the system settings to the factory defaults Option Function OK Settings are reset to default Cancel Settings are not reset to default Firmware versions shown here are for illustration only and differ from actual versions In some cases it may not be possible to download updates For details contact the Canon Customer Support Center Firmware updating ...

Page 158: ...es P159 Network password setting Activate or deactivate password protection for network settings P159 Register network password Set a network password P159 Network wired wireless Enable or disable wired or wireless network connectivity and the mode of operation P160 Detailed settings wired Display and set advanced settings for wired connections P161 Detailed settings wireless Display and set advan...

Page 159: ...buttons on the remote control to enter the projector network password Option Function Unlock Cancels the lock and allows other network settings to be changed The password must be entered in order to cancel the lock Use the buttons or number buttons on the remote control to enter the 4 digit network password Lock Lock the settings Forcibly canceling the network lock Press these buttons in the follo...

Page 160: ...nction Off Off Disable the network function On Off Enable only wired networking On On Pj AP Enable both wired and wireless PJ AP mode networking Off On Pj AP Enable only wireless PJ AP mode networking Off On Infra Enable only wireless infrastructure mode networking Notes When Connected Wirelessly A message is displayed at the initial startup in PJ AP mode P66 requesting that you check security key...

Page 161: ...s Configure details of the projector s wired LAN IPv4 function Submenu Function IP address IP address of the wired LAN IPv4 Subnet mask Subnet mask of the wired LAN IPv4 Gateway address Gateway address of the wired LAN IPv4 DHCP Option Function Off Disables the DHCP function TCP IP settings can be configured manually On Enables the DHCP function Searches the DHCP server It will no longer be possib...

Page 162: ...lid entry is displayed In this case enter a valid value When Network wired wireless is set to On On Pj AP Cannot set identical segment IP is displayed if you specify the same subnetwork as in PJ AP mode Enter a different subnetwork or change Network wired wireless to On Off before entering the wired IP address again Option Function Off Disables the projector s wired LAN IPv6 function On Enables th...

Page 163: ...tic addresses up to 5 of the wired LAN IPv6 Manual Manual address of the wired LAN IPv6 Gateway Gateway address of the wired LAN IPv6 Auto settings Enable disable automatic address setting of the wired LAN IPv6 Manual settings Manually configure settings of the wired LAN IPv6 Change or specify the IPv6 address prefix length and gateway address If an invalid value is entered Invalid entry is displa...

Page 164: ...t mask wired LAN IPv4 P161 Gateway address wired LAN IPv4 P161 IPv6 P162 Detailed IPv6 address settings P163 Auto settings P163 Manual settings P163 IP address wired LAN IPv6 P163 Prefix length P163 Gateway address wired LAN IPv6 P163 PJLink P170 AMX Device Discovery settings P171 Crestron RoomView settings P171 Settings configured from the web screen Password P174 Wired P180 IPv4 DHCP P180 IP add...

Page 165: ...s the channel used for the connection Signal strength Shows actual signal strength as measured MAC address Wireless MAC address of the projector Wi Fi Protected Setup Select the method of connection in infrastructure mode Submenu Function PBC Connect in PBC push button mode Following the instructions shown press the button on the wireless base station access point and within 2 minutes select OK on...

Page 166: ... an access point SSID Security Select the wireless security from Open WEP WPA2 AES or WPA WPA2 TKIP AES In PJ AP mode choose from Open or WPA2 AES Channel Shows the current wireless channel 1 11 Key ID Select the wireless WEP key ID Only available for when security is set to WEP Key type Select the wireless security key input type Not available when security is set to Open Key Enter the wireless s...

Page 167: ...CP Enable or disable wireless DHCP on the projector TCP IP settings Configure the projector s wireless TCP IP settings Option Function Off Disables the DHCP function TCP IP settings can be configured manually On Enables the DHCP function Searches the DHCP server It will no longer be possible to enter TCP IP manual settings IP address subnet mask and gateway address because the IP address is acquir...

Page 168: ...iled IPv6 address settings menus are grayed out Submenu Function Link local Link local address of the wireless LAN IPv6 Auto Automatic addresses up to 5 of the wireless LAN IPv6 Manual Manual address of the wireless LAN IPv6 Gateway Gateway address of the wireless LAN IPv6 Auto settings Enable disable automatic address setting of the wireless LAN IPv6 Manual settings Manually configure settings of...

Page 169: ...7 TCP IP settings P167 IP address wireless LAN IPv4 P167 Subnet mask wireless LAN IPv4 P167 Gateway address wireless LAN IPv4 P167 IPv6 P168 Detailed IPv6 address settings P168 Auto settings P168 Manual settings P168 IP address wireless LAN IPv6 P168 Prefix length P168 Gateway address wireless LAN IPv6 P168 Settings configured from the web screen Password P174 Wireless P182 IPv4 DHCP P182 IP addre...

Page 170: ...he port number for PJLink device searching is 4352 UDP For details on using PJLink see Setting PJLink PJLink P188 Input source number Input signal name 31 HDMI 1 32 HDMI 2 51 HDBaseT What is PJLink It allows centralized control of projectors and operation from a controller for all projectors regardless of manufacturer The objective is for JBMIA to improve convenience for users and expand the use o...

Page 171: ...troubleshoot issues or turn the projectors on or off Specify whether to use Crestron RoomView Option Function Off Disables AMX Device Discovery On Enables AMX Device Discovery The projector will periodically send out AMX beacon packets over the network For details on AMX Device Discovery visit the AMX website http www amx com Option Function Off Disable Crestron RoomView On Enables Crestron RoomVi...

Page 172: ...v6 Link local Link local IP address of the wired LAN IPv6 Auto Automatic IP address of the wired LAN IPv6 Manual Manual IP address of the wired LAN IPv6 Detailed information wireless IPv4 IP address of the wireless LAN IPv4 IPv6 Link local Link local IP address of the wireless LAN IPv6 Auto Automatic IP address of the wireless LAN IPv6 Manual Manual IP address of the wireless LAN IPv6 Detailed inf...

Page 173: ... frequency and color format of the signal is displayed Firmware Current firmware version Serial no Serial number unique to this projector Projector usage time Shows the total time the projector has been on IP address wired IP address IPv4 for wired connections IP address wireless IP address IPv4 for wireless connections Projector name Name which identifies this projector on the network Comments Co...

Page 174: ... P73 Item Explanation Factory default setting User name When logging into the web screen enter the user name in 1 byte alphanumeric characters and symbols 4 15 characters root New password When logging into the web screen enter the password in 1 byte alphanumeric characters and symbols 4 15 characters system Confirm new password For confirmation enter the same password that you entered in New pass...

Page 175: ...DD MM YYYY as the date display format YYYY MM DD Time Enter the time in 1 byte numbers in the range 00 00 00 to 23 59 59 00 00 00 Time zone Select a city in your time zone GMT Dublin Lisbon London SNTP Select whether to turn the SNTP Simple Network Time Protocol function on or off Choosing ON IPv4 will prevent you from configuring the following settings Date Time IPv6 SNTP server IP address Choosi...

Page 176: ...onth when daylight saving time begins 1 Start point Week Select the week when daylight saving time beings 1 Start point Day Select the day when daylight saving time begins Mon Start point Time Enter the starting time for daylight saving time in 1 byte numbers in the range 00 00 to 23 59 00 00 Finish point Month Select the month when daylight saving time ends 1 Finish point Week Select the week whe...

Page 177: ...ox enter the starting date of the specific period you are scheduling and in the right box enter the ending date using 1 byte numbers Dates of periods cannot be set to overlap 2018 01 01 Usually Shows the usual schedule which can be turned on or off by selecting the check boxes Cleared OFF Period 1 Shows the timing of the scheduled period 1 Can be turned on or off by selecting the check box Cleared...

Page 178: ...cal line projector off blue vertical line switch input signals Up to 8 schedules can be set per day Item Explanation Factory default setting Edit schedule Day Shows the day of the week for the selected schedule Time Enter the automatic execution time in 1 byte numbers in the range 00 00 to 23 59 Blank Operation As the operation for automatic execution choose Power Input or Calibration Power Parame...

Page 179: ... usual schedule or period schedule Item Explanation Factory default setting Add schedule Day Select a day of the week for automatic execution Multiple days can be selected Cleared Time Enter the automatic execution time in 1 byte numbers in the range 00 00 to 23 59 Blank Operation As the operation for automatic execution choose Power Input or Calibration Power Parameter As parameters for automatic...

Page 180: ...planation Factory default setting MAC address Shows the projector s wired MAC address The projector s wired MAC address IPv4 address DHCP Select whether to turn the DHCP function on or off for wired LAN IPv4 The following settings cannot be configured manually when this setting is ON because the IP address is acquired from the DHCP server IP address Subnet mask Default gateway OFF IP address Enter...

Page 181: ... configuring the following settings Autoconfiguration IP address Prefix length Default gateway OFF Autoconfigu ration Select on or off for the auto setting function of the wired LAN IPv6 ON IP address Enter the wired LAN IPv6 address in 1 byte numbers or letters between A and F Blank Prefix length Enter the wired LAN IPv6 prefix length in 1 byte numbers Blank Default gateway Enter the wired LAN IP...

Page 182: ... IPv4 address DHCP Select whether to turn the DHCP function on or off for wireless LAN IPv4 The following settings cannot be configured manually when this setting is ON because the IP address is acquired from the DHCP server IP address Subnet mask Default gateway OFF IP address Enter the projector s wireless LAN IPv4 IP address in 1 byte numbers 192 168 253 254 Subnet mask Enter the wireless LAN I...

Page 183: ...Blank IPv6 Specify on or off for the wireless LAN IPv6 function Choosing OFF will prevent you from configuring the following settings Autoconfiguration IP address Prefix length Default gateway OFF Autoconfigu ration Select on or off for the auto setting function of the wireless LAN IPv6 ON IP address Enter the wireless LAN IPv6 IP address in 1 byte numbers or letters between A and F Blank Prefix l...

Page 184: ... available when the wireless LAN mode is infrastructure mode 6 Key ID Display or select the wireless WEP key ID Not available when security is set to other than WEP 1 Key type Select the wireless security key input type Not available in PJ AP wireless LAN mode ASCII Key Enter the wireless security key Blank If settings related to TCP IP were changed it is necessary to disconnect and reconnect to t...

Page 185: ...s 1 63 characters Blank From Enter the sender address for error mails in 1 byte alphanumeric characters and symbols 1 63 characters Projector canon co jp IPv4 SMTP server IP address Enter the SMTP server IP address IPv4 in 1 byte numbers 0 0 0 0 IPv4 SMTP server port number Enter the SMTP server port number IPv4 in 1 byte numbers 1 65535 25 IPv6 SMTP server IP address Enter the SMTP server IP addr...

Page 186: ...ettings cannot be changed OFF User name Enter the user name to use for mail authentication in 1 byte alphanumeric characters and symbols 1 63 characters Blank Password Enter the password for mail authentication in 1 byte alphanumeric characters and symbols 1 63 characters Blank Confirm password For confirmation enter the same password as you entered in Password Blank IPv4 POP3 server IP address En...

Page 187: ...ng SNMP Select the SNMP function version If OFF is selected the other settings in this screen cannot be configured OFF Receive community Enter the community name which will receive projector information in 1 byte alphanumeric characters and symbols 1 15 characters Blank Password Enter the community settings password in 1 byte alphanumeric characters and symbols 8 15 characters It can be set only w...

Page 188: ...ting P73 Setting PJLink PJLink From PJLink in the settings screen you can set the PJLink functions which are the standard for projector management on a network For the setting procedure see Network Setting P73 For information about PJLink see What is PJLink P170 Item Explanation Factory default setting Projector name Enter the projector name in 1 byte alphanumeric characters and symbols 1 63 chara...

Page 189: ... function on or off If OFF is selected it is not possible to change the following items Password Confirm password ON Password Enter the PJLink authentication password in 1 byte alphanumeric characters 1 32 characters system Confirm password For confirmation enter the same password that you entered in Password system Notify 1 Specify whether to send spontaneous state notification Choosing OFF will ...

Page 190: ...190 Maintenance Product Specifications Troubleshooting ...

Page 191: ...the power plug 2 Place your finger on the notch under the filter unit on the side of the projector and pull the filter unit out Do not use adhesives lubricants oils or alkaline detergents for maintenance of the projector They could adhere to the cabinet and damage it possibly resulting in the projector falling from its mounting and causing an accident or personal injury Before cleaning the project...

Page 192: ...r frame 5 Securely insert the frame holding the air filter all the way into the projector After air filter replacement reset Air filter counter P156 Handle the air filter carefully If damaged the air filter will not work properly To purchase an air filter part no RS FL05 contact the Canon Customer Support Center Air filter Air filter frame ...

Page 193: ...3 750 60 000 74 250 88 44 148 4 5 10 30 5 1920 1080 27 000 24 000 74 250 638 44 148 4 5 36 56 250 50 000 148 500 528 44 148 4 5 36 67 500 60 000 148 500 88 44 148 4 5 36 2048 1080 66 576 59 924 147 000 48 32 80 3 10 18 67 500 60 000 148 500 44 44 64 4 5 36 2560 1080 26 400 24 000 99 000 998 44 148 4 5 11 56 250 50 000 185 625 548 44 148 4 5 36 66 636 59 978 181 250 48 32 80 3 10 18 66 000 60 000 1...

Page 194: ...tures Active matrix system Projection lens Zoom 4 1 76x Focus Electric Lens shift 4 5 V 73 to 73 Electric H 11 Electric Focal length 4 22 67 to 39 79 mm 0 9 1 6 F value 4 F2 1 to F2 4 Light source Type Blue laser diode yellow phosphor Image size Projection distance 4 Minimum 101 6 cm 40 to Maximum 1524 cm 600 Projection distance 1 2 m to 31 7 m 3 9 104 0 Number of colors 1 073 000 000 colors Brigh...

Page 195: ...ct specifications and appearance are subject to change without prior notice Other terminals and connectors Mini jack Trigger out Mini jack AUDIO OUT Mini jack Wired remote control RS 232C CONTROL Dsub9 USB USB Type A Noise Light source mode Normal Quiet 1 Quiet 2 38 33 29 dB 37 32 29 dB Operating temperature 0 C 32 F to 45 C 113 F Power supply AC100V to 240V 50 60Hz Maximum power consumption 620W ...

Page 196: ... 0 9 H x 6 3 D in Weight 56 g 2 0 oz Name Standard 4K Zoom Lens Long Zoom Lens Model number RS SL07RST RS SL02LZ External View Focal length 22 67 39 79 mm 0 9 1 6 34 0 57 7 mm 1 3 2 3 F number 2 1 2 4 1 99 2 83 Width 104 mm 4 1 143 4 mm 5 6 Height 126 mm 5 0 106 7 mm 4 2 Length 229 mm 9 0 175 3 mm 6 9 Weight Approx 1900 g 4 2 lbs Approx 925 g 2 0 lbs Zoom ratio 1 76x 1 7x Projection distance 1 20 ...

Page 197: ...WZ External View Focal length 53 6 105 6 mm 2 1 4 2 15 56 23 34 mm 0 6 0 9 F number 2 34 2 81 2 09 2 34 Width 143 4 mm 5 6 143 4 mm 5 6 Height 106 7 mm 4 2 106 7 mm 4 2 Length 183 7 mm 7 2 183 7 mm 7 2 Weight Approx 1110 g 2 4 lbs Approx 1065 g 2 3 lbs Zoom ratio 1 97x 1 5x Projection distance 4 48 85 98 m 14 7 282 1 0 83 18 85 m 2 7 61 8 Size 100 projection distance 7 39 14 44 m 24 2 47 4 2 08 3 ...

Page 198: ...m 4 8 Length 175 3 mm 6 9 304 3 mm 12 0 Weight Approx 1060 g 2 3 lbs Approx 1520 g 3 3 lbs Zoom ratio Projection distance 0 67 4 99 m 2 2 16 4 0 45 3 38 m 1 5 11 1 Size 100 projection distance 1 66 m 5 4 1 12 m 3 7 Marginal focus Unsupported Supported Name Standard Zoom Lens Model number RS SL01ST External View Focal length 23 0 34 5 mm 0 9 1 4 F number 1 89 2 65 Width 143 4 mm 5 6 Height 106 7 mm...

Page 199: ... Specifications Maintenance Product Specifications Troubleshooting Product Specifications External View 4K6020Z 4K5020Z 480 mm 18 9 94 mm 3 7 196 mm 7 7 545 mm 21 5 175 mm 6 9 38 8 mm 1 5 451 7 mm 17 8 431 mm 17 0 ...

Page 200: ...esentation Power supply Power on POWER ON CR 50h 4Fh 57h 45h 52h 3Dh 4Fh 4Eh 0Dh Power off POWER OFF CR 50h 4Fh 57h 45h 52h 3Dh 4Fh 46h 46h 0Dh Power status acquisition GET POWER CR 47h 45h 54h 3Dh 50h 4Fh 57h 45h 52h 0Dh Input source HDBaseT INPUT HDBT CR 49h 4Eh 50h 55h 54h 3Dh 48h 44h 42h 54h 0Dh HDMI 1 INPUT HDMI1 CR 49h 4Eh 50h 55h 54h 3Dh 48h 44h 4Dh 49h 31h 0Dh HDMI 2 INPUT HDMI2 CR 49h 4Eh...

Page 201: ...53h 45h 52h 5Fh 34h 0Dh User 5 IMAGE USER_5 CR 49h 4Dh 41h 47h 45h 3Dh 55h 53h 45h 52h 5Fh 35h 0Dh Image mode acquisition GET IMAGE CR 47h 45h 54h 3Dh 49h 4Dh 41h 47h 45h 0Dh Brightness Brightness value setting BRI Value CR 42h 52h 49h 3Dh numeric code 0Dh Brightness acquisition GET BRI CR 47h 45h 54h 3Dh 42h 52h 49h 0Dh Sharpness Sharpness value setting SHARP Value CR 53h 48h 41h 52h 50h 3Dh nume...

Page 202: ...WARNING and LIGHT are lit Faulty light source The light source does not illuminate Restart the projector and check projection If the light source does not illuminate after this the light source drive circuit may be damaged WARNING only flashes 3 times repeatedly Filter error The air filter is not installed correctly Install the air filter correctly and restart the projector If the same warning occ...

Page 203: ...s the POWER button You cannot turn the projector on immediately after plugging it in P41 The safety device is activated because the air intake or the exhaust vent is blocked and the internal temperature of the projector has increased When the safety device is active the POWER indicator does not turn on when you connect the power cord You cannot disable this safety device Remove any obstacle that i...

Page 204: ...u P42 The input signal type is incorrect Check whether the selected input signal type is correct P193 The BLANK function has been selected Press the BLANK button on the remote control P47 No image is projected due to a problem with the computer Turn first the projector and then the computer off and then back on again The external monitor output is not set on the computer correctly Turn on the exte...

Page 205: ...e screen Check whether the projector is placed obliquely to the screen A slight error in the projection angle can be corrected through the keystone adjustment function P81 The projector has been moved to a place where the temperature varies a lot When the projector is moved from a location where the temperature is low to a location where the temperature is high condensation may form on the lens Th...

Page 206: ...e lit Wait until the projector temperature drops then make sure that the intake and exhaust vents are not blocked and turn on the projector P22 P28 The air filter is dirty Check whether the air filter is clogged with dust If the air filter is clogged replace the air filter P191 The operating environment is inappropriate Check whether the operating temperature is between 0 C 32 F and 45 C 113 F P21...

Page 207: ...her you are operating the remote control within the remote control operating range of the main unit of the projector P36 There is an obstacle between the projector and the remote control Remove the obstacle between the infrared remote receiver of the main unit of the projector and the remote control or point the remote control in an obstacle free path You are operating the remote control in an uns...

Page 208: ... Preparing the computer 43 Dynamic gamma 121 E Edge blending 4 96 134 Effect of ambient light 120 F Firmware 157 FREEZE 47 G Gamma 119 H HDBaseT 4 146 HDBaseT terminal 32 63 65 HDMI terminal 32 HDR 122 HDR10 122 High altitude 133 HLG 122 I Image adjustment 104 117 Information 104 173 Input settings 104 113 Input terminal 32 Install settings 104 127 Iris 138 K Key lock 144 Keystone 129 L Language 1...

Page 209: ...ving Settings 48 Projector on 141 R Random noise reduction 121 Rear projection 128 Remote control 33 35 145 Reset 126 157 S Schedule 152 Screen color 138 Selecting a language 149 Setting display status 113 Sharpness 119 Side control 29 Signal type 193 System settings 104 139 T Terminals and connectors 32 Test pattern 92 U USB Port 32 157 W WARNING indicator 30 202 Wi Fi 5 Wired Networks 65 161 Wir...

Page 210: ...L08 2 Ceiling mount pipe 550 950 mm 21 7 37 4 in Part No RS CL09 2 Air filter Part No RS FL05 Remote control Part No RS RC07 Remote control Part No RS RC05 1 When mounting the projector on the ceiling both ceiling attachment RS CL15 and ceiling mount arm RS CL17 are required 2 Use the above materials to hang the projector from the ceiling ...

Page 211: ...NON U S A INC One Canon Park Melville New York 11747 U S A For all inquires concerning this product call toll free in the U S 1 800 OK CANON CANON EUROPE LTD 3 The Square Stockley Park Uxbridge Middlesex UB11 1ET United Kingdom CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands ...

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