
Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to
set the correct printer port, and then select your printer's name.
In Windows 7 or Windows Vista, click
Start
and select
All programs
,
Canon Utilities
,
Canon My
Printer
,
Canon My Printer
, and then select
Diagnose and Repair Printer
. Follow the on-screen
instructions to set the correct printer port, and then select your printer's name.
If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon
website.
Check3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is
correctly set up for network use.
Check4
Make sure printer driver is installed correctly.
Uninstall the printer driver following the procedure described in
Deleting the Unnecessary Printer Driver
and
reinstall them from the Setup CD-ROM or the Canon website.
Check5
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Open the Device Manager on your computer as shown below.
If the
User Account Control
screen appears, follow the on-screen instructions.
• In Windows 8.1 or Windows 8, select
Control Panel
from
Settings
charm on
Desktop
>
Hardware
and Sound
>
Device Manager
.
• In Windows 7 or Windows Vista, click
Control Panel
,
Hardware and Sound
, and
Device Manager
.
2. Double-click
Universal Serial Bus controllers
and
USB Printing Support
.
If the
USB Printing Support Properties
screen does not appear, make sure the printer is correctly
connected to the computer.
Make sure printer is properly connected to computer.
3. Click
General
tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
683
Summary of Contents for Pro-1000 series
Page 17: ...B802 858 ...
Page 118: ...118 ...
Page 136: ...For more on setting items on the operation panel Setting Items on Operation Panel 136 ...
Page 186: ...Network Connection Network Connection Tips 186 ...
Page 224: ...IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu 224 ...
Page 231: ...Other Network Information Technical Terms Restrictions Firewall 231 ...
Page 259: ...Transporting Your Printer 259 ...
Page 262: ...Ink Tanks Ink Replacing Ink Checking the Ink Status with the LCD on the Printer 262 ...
Page 290: ...10 Close the maintenance cover 290 ...
Page 298: ...Other Maintenance Relocating Your Printer Transporting Your Printer 298 ...
Page 314: ...Appendix Safety Safety Precautions Regulatory Information Legal Restrictions on Printing 314 ...
Page 315: ...Safety Safety Precautions Regulatory Information 315 ...
Page 352: ...Custom Size Others 352 ...
Page 365: ...Note Selecting Scaled changes the printable area of the document 365 ...
Page 398: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 398 ...
Page 400: ...Related Topic Adjusting Tone 400 ...
Page 412: ...Adjusting Contrast 412 ...
Page 451: ...Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 451 ...
Page 542: ...V1 3 6 V1 3 5 V1 3 0 V1 2 x 542 ...
Page 552: ...V1 3 6 V1 3 5 V1 3 0 V1 2 x 552 ...
Page 558: ...iOS Software Pro Gallery Print Canon PRINT Inkjet SELPHY 558 ...
Page 602: ...Note For Windows you can use the Setup CD ROM to redo setup 602 ...
Page 626: ...Problems while Printing from Smartphone Tablet Cannot Print from Smartphone Tablet 626 ...
Page 705: ...1200 Cause Top cover is open What to Do Close the top cover and wait for a while 705 ...
Page 706: ...1201 Cause Tank cover is open What to Do Close the tank cover 706 ...
Page 708: ...1205 Cause Tank cover is open What to Do Close the tank cover and wait for a while 708 ...
Page 710: ...1207 Cause Tank cover is open What to Do Close the tank cover 710 ...
Page 716: ...1293 Cause Tank cover is open What to Do Close the tank cover 716 ...
Page 719: ...1403 Cause Type of print head is incorrect What to Do Install the correct print head 719 ...
Page 720: ...1405 Cause Type of print head is incorrect What to Do Install the correct print head 720 ...
Page 726: ...140B Cause Print head is not installed What to Do Install the print head 726 ...
Page 750: ...1660 Cause An ink tank is not installed What to Do Install the ink tank 750 ...