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Canon Pixma TS8700 Series, Online Manual, Page: 523 / 589

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Canon Pixma TS8700 Series Online Manual Download Page 523

The printer starts printing.

Refer to 

Turning the Printer On and Off

 for the correct way to turn the power off.

Writing Error/Output Error/Communication Error (Windows)

Check 1

 If the 

ON

 lamp is off, make sure printer is plugged in and turn on.

The 

ON

 lamp flashes while the printer is initializing. Wait until the 

ON

 lamp stops flashing and remains lit.

Check 2

 Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:

• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the

computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.

• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is correctly set up for network use.

Check 3

 Make sure MP Drivers are installed correctly.

Refer to 

Updating the Driver

 to uninstall unnecessary drivers and install the latest drivers.

Check 4

 When printer is connected to your computer with a USB cable, check device

status from your computer.

Follow the procedure below to check the device status.

1. Select 

Control Panel

 > 

Hardware and Sound

 > 

Device Manager

.

1.

Note

• If the 

User Account Control

 screen is displayed, select 

Yes

.

2. Open 

USB Printing Support Properties

.

2.

Double-click 

Universal Serial Bus controllers

 and 

USB Printing Support

.

Note

• If the 

USB Printing Support Properties

 screen is not displayed, make sure the printer is

•

correctly connected to the computer.

Check 2

 Make sure printer is properly connected to computer.

3. Click 

General

 tab and check for a device problem.

3.

If a device error is shown, see Windows Help to resolve it.

523

Summary of Contents for Pixma TS8700 Series

Page 1: ...TS8700 series Online Manual English...

Page 2: ...Off 57 Loading Paper 59 Paper Sources 60 Loading Photo Paper Plain Paper in Rear Tray 62 Loading Plain Paper in Cassette 67 Loading Envelopes in Rear Tray 73 Placing Multi purpose Tray 77 Cautions Whe...

Page 3: ...nection Assistant Screen 125 Performing Network Settings 129 Performing Changing Wired LAN Connection Ethernet Cable Settings 130 Performing Changing Wi Fi Settings 133 Assigning Printer Information 1...

Page 4: ...7 Changing the Print Options 178 Setting the Ink to be Used 179 Changing the Printer Operation Mode 180 Changing Printer Settings from Your Computer macOS 181 Managing the Printer Power 182 Changing t...

Page 5: ...ported Media Types 242 Handling Paper 243 Before Printing on Art Paper 244 Printing 246 Printing Photos and Documents 247 Printing from Computer 248 Printing from Application Software Windows Printer...

Page 6: ...Printer Driver s Setup Screen 311 Canon IJ Status Monitor 312 Checking Ink Status from Your Computer 313 Instructions for Use Printer Driver 314 Maintenance Tab Description 296 Canon IJ Status Monitor...

Page 7: ...anning and Saving to a Computer 374 Scanning in Windows 375 Scanning According to Item Type or Purpose Scan Utility 376 Scan Utility Features 377 Scanning Easily Auto Scan 379 Scanning Documents and P...

Page 8: ...Wireless Router or Changed Router Settings 442 Printer Settings Smartphone Tablet Troubles for Network 444 Solve Network Troubles with The Printer s Diagnostic Functions 445 Checking Network Informat...

Page 9: ...nter Does Not Turn On 509 Printer Turns Off Unexpectedly or Repeatedly 510 USB Connection Problems 511 Wrong Language Appears in LCD 513 Installation and Download Problems 514 Failed to MP Drivers Pri...

Page 10: ...59 548 1401 550 Shipping Tape etc Are Still Attached 15A3 551 1600 552 1660 553 1688 554 1689 555 1700 556 Cassette Is Not Installed 1876 557 2110 558 2113 565 2114 574 4103 581 5100 582 5200 584 5B00...

Page 11: ...Appendix Online Manual Symbols Used in This Document Trademarks and Licenses 11...

Page 12: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 13: ...Trademarks and Licenses Trademarks Licenses 13...

Page 14: ...lash Photoshop Illustrator Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Adobe Acrobat Flash Pho...

Page 15: ...ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE O...

Page 16: ...ght owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within t...

Page 17: ...r regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable an...

Page 18: ...hnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitt...

Page 19: ...HE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara Califor...

Page 20: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Page 21: ...IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAI...

Page 22: ...of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS...

Page 23: ...ing disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with t...

Page 24: ...S AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT...

Page 25: ...EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 14 USC Information Sciences Institute copyright notice BSD Copyright c 2017 2018 Information Sciences Institute All rights reserved Redistributi...

Page 26: ...AGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing...

Page 27: ...fornia All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code mu...

Page 28: ...of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or withou...

Page 29: ...e FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be prese...

Page 30: ...ranted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the right...

Page 31: ...ary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROV...

Page 32: ...ce appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT...

Page 33: ...butors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY...

Page 34: ...ished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDE...

Page 35: ...terials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may be used to endorse or promote products derived from this softwa...

Page 36: ...the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COP...

Page 37: ...This Apple software is supplied to you by Apple Inc Apple in your capacity as a current and in good standing Licensee in the MFi Licensing Program Use of this Apple software is governed by and subject...

Page 38: ...ARRANTIES OF NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE APPLE SOFTWARE OR ITS USE AND OPERATION ALONE OR IN COMBINATION WITH YOUR PRODUCTS IN NO EVENT SHALL AP...

Page 39: ...rce code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions an...

Page 40: ...S LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY O...

Page 41: ...Main Components and Their Use Main Components Power Supply Loading Paper Placing Multi purpose Tray Loading Originals Inserting the Memory Card 41...

Page 42: ...Main Components Front View Rear View Inside View Operation Panel 42...

Page 43: ...n glass When replacing ink tanks lift the scanner unit that includes the platen glass to open C Operation Panel Use to change the settings of the printer or to operate it The panel is pushed open by t...

Page 44: ...falling into the feed slot Open it to slide the paper guides and close it before printing I Paper Output Tray Printed paper is ejected Pull out it before printing J Paper Output Support Open to suppo...

Page 45: ...O Access lamp Lights or flashes to indicate the memory card status Inserting the Memory Card P Card Slot Insert a memory card Before Inserting the Memory Card 45...

Page 46: ...Cover Detach when removing jammed paper D Transport Unit Open when removing jammed paper When removing the unit do so after placing a finger on the depression in the center right Important Do not touc...

Page 47: ...ver Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer B Print Head Holder The print head is pre installed Note For details on replacing an ink t...

Page 48: ...urns the power on or off Before turning on the power make sure that the document cover is closed Turning the Printer On and Off C Touch Screen Displays messages menu items and operating status Touch t...

Page 49: ...switch to any of the HOME screens The icon will appear if a password is set for the HOME screen and it is unlocked Editing HOME Screens B Basic menu Select to copy or scan using the operation panel C...

Page 50: ...r starting a connection Easy wireless connect The printer has been already put into the standby mode for easy wireless connect and smartphone when a is displayed E Setup Displays the printer s setting...

Page 51: ...nning etc Stop Cancels operation when print copy or scan job is in progress Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access variou...

Page 52: ...t attach a protective sheet on the touch screen Removing it may damage the touch screen Tap Touch lightly with your finger tip and immediately release Use to select an item or photo on the screen Touc...

Page 53: ...Drag While lightly touching the screen move your finger up down left or right Use to view lists of items or move sliders Entering Numbers Letters and Symbols 53...

Page 54: ...haracter is allocated to each key displayed on the screen Tap the key to enter the character After entry is completed tap for determination Switch the character entry mode Switch the upper lower case...

Page 55: ...tion where you want to insert the character To delete the character move the cursor to the character you want to delete Note Only the input modes or characters available for input appear in their resp...

Page 56: ...Power Supply Turning the Printer On and Off 56...

Page 57: ...h screen The display is also activated again when an original is printed from a computer Turning on the printer Press the ON button to turn on the printer The ON lamp flashes and then remains lit Note...

Page 58: ...o print jobs are sent to the printer for a certain interval This feature is set to on by default 2 Confirm that the ON lamp is off 2 Important When you unplug the power cord press the ON button then c...

Page 59: ...Loading Paper Paper Sources Loading Photo Paper Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 59...

Page 60: ...ette you can also load paper on the rear tray to make prints Rear tray Cassette Rear tray You can load all supported paper such as photo paper and plain paper on the rear tray Loading Photo Paper Plai...

Page 61: ...an be used in this printer Supported Media Types Your model used may differ from a product series name when you gain access to this manual from a QR code Select a product name from the link below when...

Page 62: ...hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface...

Page 63: ...4 Slide right paper guide D to open both paper guides 4 5 Load paper stack in portrait orientation WITH THE PRINT SIDE FACING UP 5 63...

Page 64: ...cause paper jams 6 Move the right paper guide and adjust the guides to both edges of the paper stack 6 Do not slide the paper guides too tightly against the paper The paper may not be fed properly Not...

Page 65: ...ecial surface coating for printing photos at optimal quality and paper suitable for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that al...

Page 66: ...Related Information Supported Media Types 66...

Page 67: ...oading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat F...

Page 68: ...4 Slide right paper guide C to open both paper guides 4 5 Slide the paper guide D in front according to the page size 5 For A5 size For B5 size 68...

Page 69: ...TH THE PRINT SIDE FACING DOWN and place 6 it along the paper guide in front Place A4 sized paper to conform with the front of the cassette Important Always load paper in portrait orientation E Loading...

Page 70: ...ck height below the tabs G of the paper guides 7 Move the right paper guide and adjust the guides to edges of the paper stack 7 Do not slide the paper guide too tightly against the paper The paper may...

Page 71: ...8 Install the cassette cover 8 9 Insert cassette into printer 9 Push the cassette into the printer until it stops 71...

Page 72: ...printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings Before printing make print settings in accordance with the paper settings Relat...

Page 73: ...hesive 1 Prepare envelopes 1 Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direc...

Page 74: ...3 Open the feed slot cover C 3 4 Slide right paper guide D to open both paper guides 4 5 Load envelopes in portrait orientation WITH THE PRINT SIDE FACING UP 5 74...

Page 75: ...ith the address side facing up 6 Move the right paper guide and adjust the guides to both edges of the envelopes 6 Do not slide the paper guides too tightly against the envelopes The envelopes may not...

Page 76: ...f not select Change to change the settings in accordance with the size and type of the loaded envelopes Note See Detect paper width when you want to hide the screen for confirming the setting of paper...

Page 77: ...Placing Multi purpose Tray Cautions When Printing with Multi purpose Tray Placing Removing a Printable Disc How to Detach Attach Multi purpose Tray 77...

Page 78: ...ace of the media to dry naturally Do not use hairdryers or expose the media to direct sunlight to dry the ink Do not touch the printing surface until the ink has dried Cautions When Printing onto Prin...

Page 79: ...pose Tray 4 72 in 12 cm printable disc Obtain a printable disc with a label surface compatible with inkjet printing Placing a Printable Disc To print onto a printable disc place it on the supplied mul...

Page 80: ...1 When message prompting you to load printable disc appears detach multi purpose tray 1 B from back of cassette A Insert the removed cassette back into the printer 80...

Page 81: ...sc on it When placing a printable disc on the multi purpose tray do not touch the printing surface of the disc or the reflectors C on the multi purpose tray 1 WITH PRINT SIDE FACING UP place printable...

Page 82: ...ulti purpose tray on the printer 4 5 Insert multi purpose tray straight in in horizontal direction until arrow on the printer is 5 approximately aligned with arrow on multi purpose tray Important Do n...

Page 83: ...essing down lock A take out printable disc from slits B on multi purpose tray 2 and remove it Important Do not touch the printing surface when removing the disc from the multi purpose tray Note Allow...

Page 84: ...3 Store multi purpose tray under cassette 3 Attaching Multi purpose Tray Related Information Cautions When Printing with Multi purpose Tray Print Area Printable Discs 84...

Page 85: ...y Detaching Multi purpose Tray 1 Take the cassette A out of the printer and remove the cassette cover B 1 2 Turn cassette over and remove multi purpose tray C 2 Slide the multi purpose tray take it ou...

Page 86: ...se tray Attaching Multi purpose Tray 1 Take cassette out of printer 1 Be sure to remove any paper 2 Turn cassette over and attach multi purpose tray to it 2 Turn the multi purpose tray so that its und...

Page 87: ...multi purpose tray making sure that its holes are aligned with the tabs on the back of the cassette If the multi purpose tray is not properly attached it may be damaged when the cassette is inserted...

Page 88: ...Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach Attach the Document Cover 88...

Page 89: ...Loading Originals on Platen 1 Open the document cover A 1 2 Load original WITH THE SIDE TO SCAN FACING DOWN on platen 2 Loading Based on Use Supported Originals 89...

Page 90: ...e the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg o...

Page 91: ...Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 91...

Page 92: ...scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Select Auto scan for Doc type in Scan S...

Page 93: ...es of the platen glass Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN with 0 40 in 1 cm or more space between the edges diagonally striped area of t...

Page 94: ...s Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 in 1 cm Note The Skew Correction function automatically compensates for the originals p...

Page 95: ...per Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 in 216 x 297 mm Note When loading a thick original such as a book on the platen you can load it by rem...

Page 96: ...aching the document cover Hold up the document cover in portrait orientation and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both...

Page 97: ...97...

Page 98: ...Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 98...

Page 99: ...h the special card adapters to the following memory cards before inserting into the card slot miniSD Card miniSDHC Card Use the special SD Card Adapter microSD Card microSDHC Card microSDXC Card Use t...

Page 100: ...Note This device incorporates exFAT technology licensed from Microsoft 100...

Page 101: ...Write protected from PC Setting Up Card Slot as Memory Card Drive of Computer When you use a computer to edit or enhance photos saved on a memory card be sure to print them from the computer If you u...

Page 102: ...re that the memory card is correctly oriented before inserting it into the card slot If you force the memory card into the card slot in the wrong orientation the memory card or the printer can be dama...

Page 103: ...s lamp is lit and remove the memory card Hold the part of the memory card that is protruding and remove it straightforward from the printer Important Do not remove the memory card while the Access lam...

Page 104: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 104...

Page 105: ...nks Replacing Procedure When you need to replace an ink tank follow the procedure below 1 Check that printer is turned on 1 2 Open the scanning unit cover A 2 The print head holder B moves to the repl...

Page 106: ...ange tape D completely then 4 remove the protective film E completely Important If the orange tape remains on the Y shape air hole F ink may splash or the printer may not print properly 5 Hold the ink...

Page 107: ...s of the ink tank If you push the sides of the ink tank with the Y shape air hole blocked ink may splash Do not touch the inside of the orange protective cap or the open ink port H The ink may stain y...

Page 108: ...nt if the ink tank is installed in the wrong position Be sure to install the ink tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks...

Page 109: ...tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maint...

Page 110: ...Tanks This appears when remaining ink level is not known Note The above screen shows estimated ink levels To access the ink purchasing site select Order ink now on this screen and display the QR code...

Page 111: ...together with WPA2 or higher security The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this gui...

Page 112: ...to connect a sixth device while five devices are already connected an error will appear If an error appears disconnect a device that does not use the printer and then redo the settings Wireless Direc...

Page 113: ...e printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer...

Page 114: ...nnection 2 Switching LAN Connection Method 3 Reconfiguration Method of Wi Fi Connection 1 Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to t...

Page 115: ...Wi Fi connection when using the printer Wireless Direct If you connect the printer to your computer or smartphone via a wireless router for the first time to print or if you want to change the connec...

Page 116: ...Network Connection Tips Windows macOS Detect Same Printer Name Switching Printer s Connection to Network or Devices 116...

Page 117: ...e printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer...

Page 118: ...nnection 2 Switching LAN Connection Method 3 Reconfiguration Method of Wi Fi Connection 1 Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to t...

Page 119: ...Wi Fi connection when using the printer Wireless Direct If you connect the printer to your computer or smartphone via a wireless router for the first time to print or if you want to change the connec...

Page 120: ...ng and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via...

Page 121: ...Wi Fi Connection Assistant repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified...

Page 122: ...In Windows 7 click Start and select All Programs Canon Utilities Wi Fi Connection Assistant and then Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant a message appears Check th...

Page 123: ...ollow the procedure below 1 Start up Wi Fi Connection Assistant 1 2 Check the displayed message and select Yes 2 3 Select Diagnose and Repair on the displayed screen 3 Perform operations following the...

Page 124: ...Performing Changing Network Settings Canon Wi Fi Connection Assistant Screen Performing Network Settings 124...

Page 125: ...ter The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer App...

Page 126: ...up Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup...

Page 127: ...pulldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned...

Page 128: ...rinters Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv6...

Page 129: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 129...

Page 130: ...rinter with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connect...

Page 131: ...P server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a...

Page 132: ...e using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP a...

Page 133: ...on the displayed screen 3 Detected printers are listed 4 Select printer to perform change settings from printer list 4 Select the printer with Wi Fi displayed on Connection Method and Available or Req...

Page 134: ...nects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can...

Page 135: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 136: ...in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned au...

Page 137: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 8 137...

Page 138: ...ect Printer Network Setup on the displayed screen 3 Detected printers are listed 4 Select printer to assign location name and device name 4 Select the printer with Available displayed on Status 5 Sele...

Page 139: ...unction of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 20...

Page 140: ...ries TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series TS8...

Page 141: ...TR9530 series TS3300 series E3300 series 141...

Page 142: ...sistant Starting Up Wi Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important Some functions may not be availab...

Page 143: ...uter on which it is installed In addition Wi Fi Connection Assistant restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary fo...

Page 144: ...select Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant the screen below appears Enter the password specified for your computer and select Install Helper Wi Fi Connection Assis...

Page 145: ...st of Models Which Does Not Support Diagnosis and Repair Function Wi Fi Connection Assistant starts checking the computer settings when it starts up Perform operations following the instructions on th...

Page 146: ...unction of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 20...

Page 147: ...nctions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning th...

Page 148: ...remains in the ink tanks Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Set Media Type Quality etc Media Q...

Page 149: ...solved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact Canon to request a repair When the Print Resul...

Page 150: ...hat printer is turned on 1 2 Load a sheet of A4 plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Sel...

Page 151: ...7 Examine the nozzle check pattern 7 151...

Page 152: ...cessary 1 Check if there are missing lines in the pattern C or horizontal streaks in the pattern D 1 A No missing lines No horizontal streaks B Lines are missing Horizontal streaks are present 2 Selec...

Page 153: ...n the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Prin...

Page 154: ...er in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Se...

Page 155: ...8 Examine the nozzle check pattern 8 Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 155...

Page 156: ...ette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Select Deep Clea...

Page 157: ...f a particular color is not printed properly replace the ink tank of that color If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is...

Page 158: ...sage appears on the touch screen When Error Occurred You need to prepare two sheets of A4 plain paper 1 Check that printer is turned on 1 2 Load two sheets of A4 plain paper in cassette 2 Loading Plai...

Page 159: ...essage appears select OK 7 Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually For Windows You can a...

Page 160: ...2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Select Print Head Ali...

Page 161: ...9 Examine first patterns and tap A Select the number of the pattern in column A in which 9 streaks lines are least noticeable Note If all patterns look different choose the pattern in which vertical...

Page 162: ...atterns and select I In column I find pattern in which stripes are least 12 noticeable and then select the number of that pattern Note If all patterns look different choose the pattern in which vertic...

Page 163: ...lect the number of that pattern Note If all patterns look different choose the pattern in which horizontal streaks are least noticeable Subtle horizontal streaks Noticeable horizontal streaks 2 Repeat...

Page 164: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 164...

Page 165: ...pplies 2 3 Click Show Printer Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do no...

Page 166: ...ere has it been peeled off completely Any remaining tape will hinder ink output Did you install the inks in their correct positions 3 Perform Cleaning 3 Click Yes Print head Cleaning starts 4 Complete...

Page 167: ...message for Nozzle Check pattern printing is displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No Important Deep Cleaning con...

Page 168: ...3 Load paper in printer 3 Load two sheets of A4 size or Letter size plain paper into the cassette 4 Run head position adjustment 4 Check that the printer power is on and then click Yes Head alignment...

Page 169: ...e ink status appears as an illustration Estimated ink levels You can check the types and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon wi...

Page 170: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 170...

Page 171: ...lers 1 Check that printer is turned on 1 2 Select Setup on HOME screen 2 Using Touch Screen The setup menu screen will appear 3 Select Maintenance 3 The Maintenance screen will appear 4 Select Roller...

Page 172: ...zed plain paper in the paper feed point where the paper feed roller is being cleaned Loading Photo Paper Plain Paper in Rear Tray Loading Plain Paper in Cassette 10 Select OK 10 The printer starts cle...

Page 173: ...ed on 1 2 Select Setup on HOME screen 2 Using Touch Screen The setup menu screen will appear 3 Select Maintenance 3 The Maintenance screen will appear 4 Select Bottom Plate Cleaning 4 The confirmation...

Page 174: ...A and insert cassette into printer 10 11 Select OK 11 The operation panel is opened and the paper output tray is pulled out automatically The paper cleans the inside of the printer as it feeds through...

Page 175: ...r If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be su...

Page 176: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 176...

Page 177: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Setting the Ink to be Used Changing the Printer Operation Mode 177...

Page 178: ...e image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 1 2 Click Print Options on the Page Setup tab 2 The P...

Page 179: ...k OK 4 Click OK on the Page Setup tab 4 When you perform printing the specified ink tank will be used Important When the following settings are specified Only PGBK Black does not function because the...

Page 180: ...ommunication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent set...

Page 181: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 181...

Page 182: ...ction automatically turns on the printer when data is received 1 Selecting Printer settings from Remote UI 1 2 Click Energy saving settings 2 3 Complete the following settings 3 Auto power off Specify...

Page 183: ...ismatch If the check box is deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper i...

Page 184: ...ems on Operation Panel Print settings LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language selection Firmware update Reset settings Feed settings Web servi...

Page 185: ...of extension as an example 1 Check that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select Printer settings 3 The Printer settings screen is displayed 4 Select a se...

Page 186: ...For more on setting items on the operation panel Setting Items on Operation Panel 186...

Page 187: ...r settings Language selection Web service setup ECO Quiet setting Items for Paper Printing Print settings Smartphone photo print settings Feed settings Items for Maintenance Management LAN settings Fi...

Page 188: ...gation sheet Printing from a standard form Note When performing settings from application software or the printer driver these settings will be prioritized If printouts contain margins even though you...

Page 189: ...gs in the Print charts and diagrams in documents more vividly plain paper in Print Options dialog box in the printer driver settings below Page Setup Tab Description Note This feature will be implemen...

Page 190: ...r settings Items Setting Connection Enabled connected Enabled disconnected Disable Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz 5 GHz Wi Fi security Inactive WPA PSK TKIP WPA...

Page 191: ...ypes WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Advanc...

Page 192: ...Direct Change password Changes the password for Wireless Direct Connection request confirmation Selecting ON displays the confirmation screen when a Wi Fi Direct compatible device is connecting the pr...

Page 193: ...e timeout length Bonjour settings Setting items when you use Bonjour Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjou...

Page 194: ...te Depending on the Wi Fi router used discontinuous reception may not be activated even though Enable is selected Discontinuous reception is enabled only while the printer is on standby The touch scre...

Page 195: ...n panel of the printer After you finish operation of the memory card dedicated drive be sure to set it back to Write protected from PC When you turn off the printer Writable from USB PC will be cancel...

Page 196: ...ON is selected the confirmation screen asking if you retract the paper output tray automatically appears after pressing the ON button to turn off the printer Wi Fi pairing settings In order to connec...

Page 197: ...s on the touch screen Japanese English German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgari...

Page 198: ...rrent version You can check the current firmware version Update notification settings You can set the printer to display the firmware update information on the touch screen when the firmware update is...

Page 199: ...to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or Wi Fi Connection Assistant reverts to the default setting N...

Page 200: ...is displayed Note A screen for confirming the setting of paper is not displayed if you select OFF Set the size and type of paper properly in Rear tray paper settings or Cassette paper settings when m...

Page 201: ...loud Printing Center and sets the history saving Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registration code In order to link the...

Page 202: ...1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select ECO 3 4 Select Energy saving settings 4 5 Specify settings as necessary 5 A Specify the length of time to turn the printer off automa...

Page 203: ...reen 2 Using Touch Screen 3 Select ECO 3 4 Select Two sided print settings 4 5 Specify settings as necessary 5 C Select two sided copying as a default D Select two sided printing of template forms on...

Page 204: ...Setup on the HOME screen 2 Using Touch Screen 3 Select Quiet setting 3 4 Select ON 4 The confirmation screen is displayed and the icon appears as the Quiet setting menu icon Important Operating speed...

Page 205: ...the printer name currently specified Serial number Displays the printer serial number MAC address Wi Fi Displays the MAC address for Wi Fi Root cert thumbprint SHA 1 Shows the root certification thumb...

Page 206: ...sheets used on the device Displays the total number of printing No of sheets used for copying Displays the total number of copying Sheets used for other functions Displays the total number of printin...

Page 207: ...obs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Ink Tips Specifications...

Page 208: ...Safety Safety Precautions Regulatory Information WEEE 208...

Page 209: ...ot place product close to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with ot...

Page 210: ...rink one or two glasses of water If irritation or discomfort occurs obtain medical advice immediately In case ink gets in contact with eyes rinse with water immediately In case ink gets in contact wit...

Page 211: ...n the cord General Notices Do not tilt the printer stand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal ob...

Page 212: ...Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 212...

Page 213: ...Norway Iceland and Liechtenstein This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This pr...

Page 214: ...den k nnen vor der Abgabe an einer Erfassungsstelle vom Altger t zerst rungsfrei zu trennen personenbezogener Daten auf den Altger ten vor der Entsorgung zu l schen Die Bedeutung von dem Symbol der du...

Page 215: ...ektrische en elektronische apparatuur naar www canon europe com weee S lo para la Uni n Europea y el rea Econ mica Europea Noruega Islandia y Liechtenstein Este s mbolo indica que este producto no deb...

Page 216: ...tro uno ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell acquisto di una nuova o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettronic...

Page 217: ...ensstemmelse med en godkendt n til n procedure n r du indk ber et nyt tilsvarende produkt eller produktet skal afleveres p et godkendt indsamlingssted for elektronikaffald Forkert h ndtering af denne...

Page 218: ...nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen s hk ja e...

Page 219: ...v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va obce spr vn org n vykon vaj c dozor nad likvidac odp...

Page 220: ...tu elektrycznego i elektronicznego znajduje si w witrynie www canon europe com weee Plat len pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E...

Page 221: ...ekm s efekt vu dabas resursu izmanto anu Lai sa emtu piln g ku inform ciju par viet m kur izlietoto iek rtu var nodot p rstr dei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienes...

Page 222: ...izdelka hkrati prispevate tudi k u inkoviti porabi naravnih virov e elite ve informacij o tem kje lahko odlo ite odpadno opremo za recikliranje pokli ite ob inski urad komunalno podjetje ali slu bo k...

Page 223: ...nje Nepropisno rukovanje ovom vrstom otpada mo e imati negativan u inak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje a op enito se povezuju s EEE Istovremeno va a...

Page 224: ...autions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High...

Page 225: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 226: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the pri...

Page 227: ...is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 1 Retract the p...

Page 228: ...7 Attach the protective material to the printer when packing the printer in the box 7 228...

Page 229: ...her security settings on the printer such information may be stored in the printer To keep your personal information safe please be sure to reset all printer settings when sending the printer for repa...

Page 230: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 231: ...ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print qual...

Page 232: ...Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 232...

Page 233: ...conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the suppli...

Page 234: ...1a IEEE802 11ac Frequency bandwidth 2 4 GHz 5 GHz A frequency band that can be used varies depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending...

Page 235: ...OS Operating System macOS Catalina 10 15 7 macOS Ventura 13 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported OS Refer to the Canon web site for de...

Page 236: ...S you are using Standard sizes Letter Legal A5 A4 B5 KG 4 x6 10x15 5 x7 13x18cm 7 x10 18x25cm 8 x10 20x25cm L 89x127mm 2L 127x178mm Square 3 5 Square 5 Hagaki Hagaki 2 Envelope Com 10 Envelope DL Naga...

Page 237: ...Paper Weight You can use paper in the following weight range Plain paper From 17 to 28 lb 64 to 105 g m2 237...

Page 238: ...80 sheets Approx 80 sheets High Resolution Paper HR 101N 1 Approx 80 sheets N A Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glo...

Page 239: ...r may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Na...

Page 240: ...paper is not sold by model number Instead purchase paper by name Recommended Genuine Canon Paper According to Purpose Paper for printing documents Canon Red Label Superior WOP111 Canon Oc Office Colo...

Page 241: ...es Other Than Genuine Canon paper Plain Paper including recycled paper Envelopes Paper Settings on the Printer Driver and the Printer Media Type Windows Note When using art paper see Before Printing o...

Page 242: ...notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated...

Page 243: ...that comes from your hands Do not touch the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the...

Page 244: ...propylene polyethylene horse hair or goat hair Important Be sure not to use brushes as shown below The printing surface may be damaged Not OK brush made from hard material cloth or washcloth sticky an...

Page 245: ...3 To complete the removal of paper dust brush the paper in the other direction from top to 3 bottom 245...

Page 246: ...Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features 246...

Page 247: ...Printing Photos and Documents Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Using PIXMA MAXIFY Cloud Link 247...

Page 248: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 248...

Page 249: ...Basic Printing Setup Basic Main Controls Basic Settings Tab Set Media Type Quality etc Media Quality Tab Set the Layout of Printed Documents Page Setup Tab Perform maintenance or settings Maintenance...

Page 250: ...ur purpose in Profiles on the Basic Settings tab If you select a print setting Paper Size and Media Type will change automatically Note When the paper size to be printed is selected from Printer Paper...

Page 251: ...paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and...

Page 252: ...Main Controls Basic Settings Tab Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 252...

Page 253: ...ting Always print with current settings Page Size Printer Paper Size Media Type Quality Paper Source Copies Collate Orientation Grayscale Printing Borderless Printing Page Layout Zoom 1 sided 2 sided...

Page 254: ...og box select the size of the envelope to be used Greeting Card When selected for printing a greeting card the Media Type is automatically set to Inkjet Greeting Card The Quality is also set to High a...

Page 255: ...e the document size will be reduced If you select a paper size that is larger the document size will be enlarged Also if you select Custom the Custom Paper Size dialog box opens and allows you to spec...

Page 256: ...er with both the application and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Orientation Selects the print...

Page 257: ...ng Select when performing duplex printing Automatic Selects whether duplex printing is to be performed automatically or manually To perform duplex printing manually uncheck this check box Booklet Prin...

Page 258: ...g Saves the paper size to the printing profile in Profiles To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked the paper size is not...

Page 259: ...If you add a checkmark single page documents are printed on a single sheet without performing Page Layout Printing Poster Printing dialog box This dialog box allows you to select the size of the image...

Page 260: ...nsert blank page Selects whether to print the document on one side or both sides of the booklet Check this check box to print the document on one side of the booklet and select the side to be left bla...

Page 261: ...Media name Model No Media Type in the printer driver Paper information regis tered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II Plus Glossy II Photo Paper...

Page 262: ...rt Paper Others Greeting Cards Inkjet Greeting Card Others Card Stock Card Stock Card stock Note When Media Type in the Media Quality sheet is set to Other Fine Art Paper no data is printed in the top...

Page 263: ...l 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 7 x10 18x25cm 7 x10 18x25cm 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x18...

Page 264: ...Card 2 17 x3 58 55x91mm Card 2 17 x3 58 Custom Size Others 264...

Page 265: ...Important This printer cannot print on postcards that have photos or stickers attached When you use the automatic duplex printing function to print a postcard print the address side first and then pr...

Page 266: ...8 Click OK 8 When you perform printing the data will be printed onto the postcard 266...

Page 267: ...Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the Maintenance tab 6 Select th...

Page 268: ...eleted at any time Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 From Profiles on the Basic Settings tab select the printing profile to be used an...

Page 269: ...driver or upgrade the printer driver version the print settings that are already registered will be deleted from Profiles Registered print settings cannot be saved and preserved If a profile is delete...

Page 270: ...e Quality etc Media Quality Tab Media Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC...

Page 271: ...a sheet of paper You can check an overall image of the layout The printer illustration shows how to load paper to match the printer driver settings Check whether the printer is set up correctly by loo...

Page 272: ...ith average speed and quality Draft This setting is appropriate for test printing Custom Select this to set the print quality level individually Set Select Custom in Quality to make it clickable Open...

Page 273: ...oved the corresponding quality and value are displayed on the left This is the same as when the corresponding radio button is selected for Quality on the Media Quality tab Color Adjustment Tab This ta...

Page 274: ...o the slider bar Enter a value in the range from 50 to 50 Contrast Adjusts the contrast between light and dark in the image to be printed Moving the slider to the right increases the contrast moving t...

Page 275: ...Set the Layout of Printed Documents Page Setup Tab Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 275...

Page 276: ...a similar function set them with the application Settings Preview Page Size Printer Paper Size Copies Print from Last Page Collate Orientation Rotate 180 degrees Borderless Printing Page Layout Zoom...

Page 277: ...nt to print from the last page in order If you do this you do not need to sort the pages into their correct order after printing Uncheck this check box to print your document in normal order starting...

Page 278: ...nt of extension and allows you to perform borderless printing with no problems Moving the slider to the left reduces the amount of extension and expands the range of the document to print Page Layout...

Page 279: ...print data that is sent from applications Stamp Background Opens the Stamp Background dialog box The Stamp function allows you to print a stamp text or a bitmap over or behind document data It also al...

Page 280: ...e words Note Depending on the environment of the printer driver you are using this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as gui...

Page 281: ...s changes to print data that is sent to the printer Depending on the environment this function may not be available Disable ICM required from the application software Disables the ICM function require...

Page 282: ...Print after creating print data by page The print data is created in page units and printing starts after the processing of one page of print data is complete If a printed document contains unintende...

Page 283: ...tab A checkmark is added to Borderless Printing on the Page Setup tab Do not detach the ink tank that is not in use Printing cannot be performed while either ink tank is detached Print charts and diag...

Page 284: ...k box to print a background on the first page only Stamp Tab The Stamp tab allows you to set the text and bitmap file bmp to be used for a stamp Preview Window Shows the status of the stamp configured...

Page 285: ...select a bitmap file to be used as a stamp Size Adjusts the size of the bitmap file to be used as a stamp Moving the slider to the right increases the size moving the slider to the left decreases the...

Page 286: ...ntered at the beginning or end of a title Stamps Shows a list of saved stamp titles Specify a title to display the corresponding stamp in Title Save Save overwrite Saves the stamp Enter a title in Tit...

Page 287: ...t be available Click Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Save settings Tab The Save settings tab allows you to register a new background or...

Page 288: ...rint from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print...

Page 289: ...s on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of...

Page 290: ...rinting 1 Open the printer driver setup window 1 2 Set borderless printing 2 Add a checkmark to Borderless Printing on the Page Setup tab Click OK when the confirmation message appears When a message...

Page 291: ...ck OK Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems However the portion of the document extending off the...

Page 292: ...ist 4 Set the number of pages to be printed on one sheet and the page order 4 If necessary click Preferences specify the following settings in the Page Layout Printing dialog box and click OK Page Ord...

Page 293: ...you want to use from the Page Layout list 4 Specify the side to be stapled 4 The best Binding Location is selected automatically from the Orientation and Page Layout settings To change the setting sel...

Page 294: ...ge Setup tab When you perform print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then tap Start print on...

Page 295: ...Perform maintenance or settings Maintenance tab Maintenance Tab Description Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually 295...

Page 296: ...p Cleaning Performs Deep Cleaning Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the p...

Page 297: ...Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens clic...

Page 298: ...tings dialog box is displayed Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer Select when you wish to reduce the operating noise of the printe...

Page 299: ...the print wait list Otherwise characters may be omitted or the layout may become corrupt Note If Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 is selected for Page Size on t...

Page 300: ...setup window Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled Allow Google Analytics to send information To stop sending...

Page 301: ...t the printer is on and then click Start Print Head Cleaning starts 4 Complete Cleaning 4 Click OK when the confirmation message is displayed The Nozzle Check dialog box will open 5 Check the results...

Page 302: ...appears Print head Deep Cleaning starts 4 Complete Deep Cleaning 4 Click OK when the confirmation message is displayed The Nozzle Check dialog box will open 5 Check the results 5 To check whether the...

Page 303: ...head alignment Do not open the scanning unit cover while printing is in progress Print Head Alignment 1 Open the Maintenance Tab 1 2 Click Print Head Alignment 2 The Print Head Alignment dialog box o...

Page 304: ...printing will stop Print Head Alignment 1 Open the Maintenance Tab 1 2 Check that the printer power is on and then click Custom Settings 2 The Custom Settings dialog box opens Note If the printer is...

Page 305: ...l streaks A Less prominent vertical streaks B More prominent vertical streaks If the patterns are not uniform select the pattern with the least prominent horizontal streaks A Less prominent horizontal...

Page 306: ...nt vertical streaks 11 Check message content and click OK 11 The print head adjustment patterns on the third sheet are printed 12 Check printed patterns 12 In each entry field enter the number of the...

Page 307: ...nent horizontal stripes A Less prominent horizontal stripes B More prominent horizontal stripes 13 Complete head position adjustment 13 Click OK The adjustment of the head position is complete Note To...

Page 308: ...to check before printing the Nozzle Check pattern 3 Load paper in the printer 3 Load one sheet of A4 size or Letter size plain paper into the cassette 4 Print a Nozzle Check pattern 4 Check that the p...

Page 309: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 309...

Page 310: ...ent print data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our websit...

Page 311: ...erform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software The following instructions are shown using screens displayed in Windows...

Page 312: ...onitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Print...

Page 313: ...ing ink level and the ink tank types for your model 1 Open the printer driver setup window 1 2 Launching the Canon IJ Status Monitor 2 On the Maintenance tab click View Printer Status 3 Display Estima...

Page 314: ...Media Quality tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Automatic when 2 sided Printing is selected from 1 sided 2 sided Booklet Printing on the Page Set...

Page 315: ...in Word 3 Set Booklet Printing in Page Layout or 1 sided 2 sided Booklet Printing according to your requirements 4 Click OK to close the window 5 Without starting printing close the Print dialog box...

Page 316: ...p Cleaning Performs Deep Cleaning Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the p...

Page 317: ...Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens clic...

Page 318: ...tings dialog box is displayed Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer Select when you wish to reduce the operating noise of the printe...

Page 319: ...the print wait list Otherwise characters may be omitted or the layout may become corrupt Note If Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 is selected for Page Size on t...

Page 320: ...setup window Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled Allow Google Analytics to send information To stop sending...

Page 321: ...nformation on any errors that occur on the printer You can then immediately check what sort of action to perform Ink status display Displays the ink status Ink tank types and ink levels can be confirm...

Page 322: ...ssage appears select Enable Status Monitor to start the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monit...

Page 323: ...he printer is being used via USB connection Remote UI will not display Printer Information Allows you check detailed information such as the printer status the print progress and remaining ink levels...

Page 324: ...tallation program starts 3 Install the driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a message pro...

Page 325: ...2 Perform the uninstaller 2 Click Start When the confirmation message appears click Yes When all the files have been deleted click Complete The deletion of the Driver is complete 325...

Page 326: ...nting Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer...

Page 327: ...onnected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Print from a Mac 1 Check that printer is turned on 1 Note If Auto power on is enab...

Page 328: ...k print settings 6 Set items such as Paper Size to the appropriate size as well as Feed From and Media Type from Media Quality Set Double sided to Off if you are not printing on both sides of the pape...

Page 329: ...ke the Wi Fi a few minutes to get connected after the printer turns on Print after checking that the printer is connected to the network You cannot print if Bonjour settings of printer are disabled Ch...

Page 330: ...Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side 330...

Page 331: ...e smudged 2 Select sheet size for borderless printing 2 Select XXX Borderless for Paper Size from the print dialog 3 Click Print 3 When you perform print the data is printed without any margins on the...

Page 332: ...to may not be printed If you are not satisfied with the borderless printing results reduce the amount of extension in printer operation panel Important When the amount of extension is decreased an une...

Page 333: ...tcard Borderless for Paper Size from the print dialog When you print on the address side select Postcard Select the Hagaki you want to use for Media Type in Media Quality from the print dialog Importa...

Page 334: ...low procedure is not necessary in this case 1 Check whether Default is selected in the displayed dialog 1 Note It may take a little time for your printer to appear 2 Select the printer 2 Select the pr...

Page 335: ...alog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software 1 The Page Setup dialog opens Opening the Print Dialog Use thi...

Page 336: ...eck the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specifi...

Page 337: ...emaining Delete unnecessary print jobs from the print status check screen 1 Open System Settings and select Printers Scanners 1 2 Select your model and then click Printer Queue 2 The print status chec...

Page 338: ...and PC You cannot remove the printer if you are not logged on as the administrator For information about an administrative user see Users Groups from System Settings 1 Open System Settings and select...

Page 339: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 339...

Page 340: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 340...

Page 341: ...Printing Photo Data Printing Photographs Saved on Memory Card Basic Setting Items for Photo Printing Using Operation Panel 341...

Page 342: ...on screen is displayed Note When you insert the memory card before you displays the memory card print menus the photo selection screen is displayed If no printable photo data is saved on the memory ca...

Page 343: ...r the bottom of the displayed photo to display menus A Total number of copies is displayed When tapping you can check and change the number of copies for each photo B Specify the number of copies Tap...

Page 344: ...tch the photo group For details Using Useful Display Functions D Select to display the Settings screen You can change the settings of page size media type and print quality and so on For more on the s...

Page 345: ...he date last modified date of data For details Using Useful Display Functions H Select to display the multiple photos at once For more on the display method Using Useful Display Functions 8 Tap Color...

Page 346: ...Color 3 The reserved photo is printed next to the photo that has already been started printing If you want to print more photos operate from step 1 again Note While processing the print job you cannot...

Page 347: ...een is displayed before printing Setting Items Flick vertically to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on the print m...

Page 348: ...selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo is made automatically It makes a darkened face by backlight brighter to print It also...

Page 349: ...Other printer settings 349...

Page 350: ...Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards 350...

Page 351: ...Important This printer cannot print on postcards that have photos or stickers attached When you use the automatic duplex printing function to print a postcard print the address side first and then pr...

Page 352: ...8 Click OK 8 When you perform printing the data will be printed onto the postcard 352...

Page 353: ...tcard Borderless for Paper Size from the print dialog When you print on the address side select Postcard Select the Hagaki you want to use for Media Type in Media Quality from the print dialog Importa...

Page 354: ...Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the Maintenance tab 6 Select th...

Page 355: ...Other Various Printing Features Disc Label Printing Printing Pattern Paper or Templates 355...

Page 356: ...Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 356...

Page 357: ...l copy 3 4 Check message and select OK 4 The print area setting screen is displayed 5 Specify print area and select OK 5 A Specify the outer circle B Specify the inner circle Note Measure the outer an...

Page 358: ...8 9 Open operation panel until horizontal 9 10 Follow on screen instructions to set printable disc 10 Note You can see the procedure to set the printable disc by selecting How to set 11 Select OK 11 T...

Page 359: ...Print settings 359...

Page 360: ...4 Select Print photos on disc label 4 5 Insert memory card into card slot 5 Note When you insert the memory card before you displays the memory card print menus the photo selection screen in Select p...

Page 361: ...for the inner diameter For information on printable discs contact their manufacturers 8 Specify the amount of ink 8 If the print result is blurry select Bleed proof Blurring may be reduced by printin...

Page 362: ...ct OK 14 The printer starts printing Note After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dry the ink Do not touch...

Page 363: ...paper When the rear tray s feed slot cover is closed The screen to register the rear tray paper information is displayed If the page size on the touch screen matches the size of the paper loaded in t...

Page 364: ...e touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When the paper settings for printing copying are differen...

Page 365: ...pying Replace the paper and print Select if you want to print after replacing the paper of the rear tray or the cassette For example when the paper size setting for printing copying is A5 and the pape...

Page 366: ...Copying Making Copies Reducing Enlarging Copies Two Sided Copying Special Copy Menu 366...

Page 367: ...t printer is turned on 1 2 Load paper 2 3 Select Copy on the HOME screen 3 Using Touch Screen 4 Select Standard copy 4 The Copy standby screen is displayed 5 Load original on platen 5 6 Specify settin...

Page 368: ...pying is complete Important Do not open the document cover or remove the original from the platen until scanning is completed Adding Copying Job Reserve copy You can add the copying job while printing...

Page 369: ...el the last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and try again may appear on the touch screen Select OK and wait a w...

Page 370: ...d by selecting Settings in the Copy standby screen Preview When Preview is displayed on the print settings screen selecting Preview allows you to preview an image of the printout on the preview screen...

Page 371: ...uto is selected paper is fed from the paper source where the paper that matches the paper settings page size and media type is loaded Page size Select the page size Type Select the media type Print ql...

Page 372: ...Two Sided Copying 372...

Page 373: ...Scanning Scanning and Saving to a Computer Attaching Scanned Images to E MAIL to Send 373...

Page 374: ...Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan 374...

Page 375: ...ing Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Netwo...

Page 376: ...n Utility Features Scanning Easily Auto Scan Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Important Available functions...

Page 377: ...and Photo is best suited for scanning photos Note For details on the Scan Utility main screen see Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a...

Page 378: ...Note To set the applications to integrate with see Settings Dialog Box 378...

Page 379: ...in items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Origin...

Page 380: ...settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scann...

Page 381: ...DF file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 1 2 Start Scan Utility 2 3 Click PDF Editor in the Scan Utility main screen 3 IJ PDF Editor star...

Page 382: ...on When deleting pages Click the page you want to delete and then click Delete Page on the Toolbar Note These buttons appear when two or more pages have been created 8 Select Save As in File menu 8 Th...

Page 383: ...normally select this setting High Compresses the file size when saving This will reduce the load on your network and server Important If you save PDF files with high compression repeatedly images may...

Page 384: ...Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts effects italics or hand written text Images with...

Page 385: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 386: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters...

Page 387: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 387...

Page 388: ...et up the network environment Starting from Scan Utility 1 Start Scan Utility 1 For how to start it see Starting Scan Utility 2 In Scan Utility main screen click ScanGear 2 The ScanGear screen appears...

Page 389: ...ew and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documen...

Page 390: ...t Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination 4 Note Skip ahead to Step 7 if an ADF option is se...

Page 391: ...tion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...

Page 392: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 392...

Page 393: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 394: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 395: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 396: ...ust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be...

Page 397: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 398: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 399: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 400: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 401: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 402: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 403: ...t the next action may appear Follow the prompt to complete For details see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box It will take time to process the images if the...

Page 404: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 405: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 406: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 407: ...restart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close th...

Page 408: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may...

Page 409: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen 409...

Page 410: ...Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Reflective disc labels may not be scanned as expected If scanned by...

Page 411: ...ctor EX2 the product used for scanning with Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in Scan Utility check...

Page 412: ...ect it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK 4 Note The scanner selected in the Scan from P...

Page 413: ...ndows 10 From the Start menu click All apps Canon Utilities Network Scanner Selector EX2 Windows 8 1 Click Network Scanner Selector EX2 on the Start screen If Network Scanner Selector EX2 is not displ...

Page 414: ...r does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after install...

Page 415: ...se IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer Important Available functions a...

Page 416: ...to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Important Available functions and settings vary depending on your sca...

Page 417: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Page 418: ...Note To set the applications to integrate with see Settings Dialog 418...

Page 419: ...ss cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 1 2 Place items o...

Page 420: ...size resolution PDF settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog Note Once settings are made in the Settings dialog the same settings can be use...

Page 421: ...Scanning Tips Positioning Originals Scanning from Computer 421...

Page 422: ...not appear When scanning by specifying the paper size align an upper corner of the item with the corner at the arrow alignment mark of the platen Reflective disc labels may not be scanned as expected...

Page 423: ...ch 2 4 mm from the left edge of the platen or B 0 106 inch 2 7 mm from the front edge cannot be scanned 2 Gently close document cover 2 While scanning hold the document cover gently with your hand to...

Page 424: ...The item type may not be detected automatically In that case specify the item type in IJ Scan Utility Lite and scan 424...

Page 425: ...Attaching Scanned Images to E MAIL to Send Sending Scanned Data as E Mail from Computer 425...

Page 426: ...Understanding Network Connections Solve Network Troubles with The Printer s Diagnostic Functions Cannot Find Printer on Network Windows macOS Cannot Proceed Beyond Printer Connection Screen Cannot Fi...

Page 427: ...ner Driver Does Not Start Windows Scan Utility Error Messages Windows ScanGear Scanner Driver Error Messages Windows Cannot Print Scan from Smartphone Tablet Security Other Searching Printer by IP Add...

Page 428: ...toring Printer s LAN Settings to Defaults USB Connection Problems Updating Printer Firmware Printing Cannot Print Using AirPrint Printing Copying Stops Printer Does Not Pick Up or Feed the Paper No Pa...

Page 429: ...t Connect Smartphone Tablet to Wireless Router WPS Router Button Connection Switching Printer s Connection to Network or Devices Cannot Find Printer on Network Windows macOS LAN Setting Tips Changing...

Page 430: ...indows macOS LAN Setting Tips Changing LAN Settings Network Key Password Unknown Cannot Remember Printer s Password Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults...

Page 431: ...Network Communication Problems Cannot Find Printer on Network Windows macOS Wireless Router Problems Printer Settings Smartphone Tablet Troubles for Network 431...

Page 432: ...Printer on Network Windows macOS Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Searching Printer by IP Address or Host Name Durin...

Page 433: ...using Wi Fi Connection Assistant After the condition improves redo the setup of the printer Wi Fi Connection Assistant is a powerful solution tool for network problems Step 1 Check Basic Items for Ne...

Page 434: ...Printing Network Settings Note Depending on the wireless router note that different network name SSID is assigned for a bandwidth 2 4 GHz or 5 GHz or its usage for PC or game machine using alphanumeri...

Page 435: ...router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing meta...

Page 436: ...are to always allow access If you are using any programs that switch between network environments check their settings Check 3 If printer is connected to AirPort Base Station via Wi Fi make sure you u...

Page 437: ...ction part is slightly oblique For details refer to the instruction manual supplied with the USB cable Check 2 Follow procedure below to connect printer and computer again 1 Unplug USB cable from prin...

Page 438: ...For Windows To restart your computer choose Restart instead of Shut down 438...

Page 439: ...Key Password Unknown Checking Wireless Router SSID Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS Router Button Connection Privacy Separator SSID Separator...

Page 440: ...A2 WPA3 Key Set for wireless router Unknown Cannot Connect Check the wireless router settings For more on setting up a wireless router see the instruction manual provided with the wireless router or c...

Page 441: ...AE WPA3 Personal Some printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact...

Page 442: ...Note Wi Fi Connection Assistant allows you to diagnose and repair the network status Select the link below to download Wi Fi Connection Assistant and install it Checking Printer Connection Status Usin...

Page 443: ...Some printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact the network admi...

Page 444: ...Solve Network Troubles with The Printer s Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer s LAN Settings to Defaults Defau...

Page 445: ...turn the printer back on Step 2 Check your devices e g computer smartphone tablet are connected to Internet Make sure that devices and the wireless router are connected to via Wi Fi and that the Inter...

Page 446: ...ch network name SSID setting of wireless router that communicates Check the 3 2 6 item in the printed network settings information and the network name SSID of the wireless router you want to connect...

Page 447: ...alphanumeric characters at the end of network name SSID Check the network name SSID set for the printer and match it with the network name SSID of the correct frequency band of the wireless router Ch...

Page 448: ...ID contains characters other than single byte alphanumeric characters the connection is not established properly Change the network SSID of the printer to use only single byte alphanumeric characters...

Page 449: ...2 in the network settings information and place the printer in the location with a higher value Note In some cases C 7 and C 9 are displayed at the same time In that case refer to both items C 10 No...

Page 450: ...not Find Printer on Network Cannot Printing In the printed network settings information check if the item 2 2 is not C 8 If this is the case the number of connected printers is too many Wireless Direc...

Page 451: ...ation panel of the printer or print out the network settings information of the printer Display on the operation panel of the printer LAN settings Print the network settings Printing Network Settings...

Page 452: ...indows you can check the network setting information on the computer screen Canon Wi Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC Address o...

Page 453: ...macOS 1 Start Terminal as shown below 1 Select Computer from Go menu of Finder double click Macintosh HD Applications Utilities Terminal 2 Type ping c3 XXX XXX XXX XXX and press Enter 2 XXX XXX XXX X...

Page 454: ...rmation To check the printer s network settings information display it using the operation panel of the printer or print it out Display on the operation panel LAN settings Print the network settings P...

Page 455: ...6 7 Check message and select Yes 7 8 When the confirmation screen for printing passwords appears select ON or OFF 8 The printer starts printing the network setting information The following informati...

Page 456: ...2 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 3 2 8 Encryption Encryption method none TKIP AES 3 2 10 Authentication Authentication method none auto open shared WPA PSK WP...

Page 457: ...XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active Inactive 3 2 34 Security Protocol Security method ESP ESP AH AH...

Page 458: ...nter name 5 2 Wireless Direct Dev Name Device name for wire less direct Device name for wireless direct 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeout 1 5 10 15 20 min 5...

Page 459: ...xx xxxxxxxx xxxxxxxx 7 Web Services Web Services 7 1 Unsent Usage Logs Number of unsent us age logs 0 to 200 7 2 Usage Log Last Sent Last date when usage log was sent XXXXXXXX 7 3 Web Service Status R...

Page 460: ...the printer making printing scanning faxing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults refer to Setup Guide...

Page 461: ...disable WSD Enable Timeout settings WSD 15 minutes Enable disable Bonjour Enable Bonjour service name Canon ModelName LPR protocol settings Enable RAW protocol Enable LLMNR Enable Wi Fi DRX settings...

Page 462: ...e depends on printer To check value use operation panel 2 ab is specified at random and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for...

Page 463: ...ect up to 5 devices to the printer at the same time with Wireless Direct Check the usage restrictions and connect the printer to the Wireless Direct Restrictions Connecting a smartphone tablet compute...

Page 464: ...he bottom of the list of Wi Fi connections and scan the QR code Scan the displayed QR code with the Android standard camera app or smartphone tablet app Scan the displayed QR code with a QR code readi...

Page 465: ...the same as that of your wireless communication device and select Yes You can print from your smartphone or tablet by installing the App Download it from App Store and Google Play For iOS device For A...

Page 466: ...2 You can check the updated setting Note To show the password select Show password To hide the password select Hide password Change password Change the password for Wireless Direct To set manually 1 S...

Page 467: ...the setting to display the confirmation screen 2 4GHz 5GHz Switch Change the frequency used for Wireless Direct While using Wireless Direct 2 4 GHz the connection of nearby Bluetooth speakers may be i...

Page 468: ...Problems While Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 468...

Page 469: ...and your smartphone tablet Turn on the printer or devices If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key...

Page 470: ...To check the settings of your smartphone tablet refer to the instruction manual provided with it If the network settings of your smartphone tablet are not identical with those of the wireless router c...

Page 471: ...sabled Please turn on the Wireless Direct Check 3 Check settings of your smartphone tablet Make sure Wi Fi is enabled on your device For details refer to your device s instruction manual Check 4 Check...

Page 472: ...tween the printer and the device is too far wireless communication becomes poor Place the printer and the device close to each other Check 7 Check that 5 devices are already connected Wireless Direct...

Page 473: ...es Not Print Printer Does Not Pick Up or Feed the Paper No Paper Error Cannot Print on the Disc Label Resolving Print Quality Problems Change to Offline Windows No Ink Level Appears in Canon IJ Printe...

Page 474: ...ly inserted If there is an object under the printer the cassette cannot be correctly inserted and paper may not be correctly fed Make sure there are no objects under the printer and push the cassette...

Page 475: ...ve the problem Note You can select whether the message which prevents misprinting is displayed To change the message view setting when printing using the printer s operation panel Feed settings To cha...

Page 476: ...ge data file it takes a long time to start printing If the printer does not start printing after a certain period of time select On for Prevention of Print Data Loss on the Print Options dialog box Fo...

Page 477: ...less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper on the rear tray place the print side facing UP and...

Page 478: ...foreign objects in the rear tray If the paper tears in the rear tray see What to Do When Paper Is Jammed to remove it If there are any foreign objects in the rear tray be sure to turn off the printer...

Page 479: ...he paper feed roller abrades it so do this only when necessary Check 9 If two or more sheets of paper feed from cassette at once clean inside of cassette See below for cleaning cassette pads Cleaning...

Page 480: ...ay supplied with this printer For more on placing the multi purpose tray see Placing a Printable Disc Check 3 Has time elapsed since you placed the multi purpose tray If a certain period of time has e...

Page 481: ...pose tray will automatically be ejected When the multi purpose tray is pulled out place the multi purpose tray again and retry printing For more on placing the multi purpose tray see Placing a Printab...

Page 482: ...ting and the loaded paper The method for checking the paper and print quality settings differs depending on what you are using your printer for Copying from printer or printing from memory card Check...

Page 483: ...Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl Vertical Line Next to Image 4...

Page 484: ...even Colors Streaked Colors Note This web page contains information about several models Depending on the specifications of the printer you are using some of the features described connection scanner...

Page 485: ...s web page Check 1 Check paper and print quality settings Resolving Print Quality Problems Check 2 Check status of ink tanks Replace ink tank if ink has run out Checking Ink Status on the Touch Screen...

Page 486: ...t improve turn off the printer wait for more than 24 hours without unplugging the power supply and go to the next step Step 5 Clean the print head deeply again After cleaning the print head deeply aga...

Page 487: ...d it with the side to be copied facing down Loading Originals Check 8 Is copy source a printed paper by printer If you use a printout done by this printer as the original print quality may be reduced...

Page 488: ...isaligned distorted or print results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment p...

Page 489: ...ed Media Types Check 3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite directi...

Page 490: ...g to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent pa...

Page 491: ...n and Document Cover Check 8 Is paper feed roller dirty Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check 9 Is ins...

Page 492: ...If you specify the administrator password enter the password 3 Select Printer settings 3 4 Select Ink drying wait time 4 For macOS Set the waiting time using Remote UI Opening Remote UI for Maintenanc...

Page 493: ...olving Print Quality Problems Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This Product performs automatic cleaning when necessary to...

Page 494: ...ss print data check box and click OK Important Clear the check box once printing is complete Check 2 Are you trying to print a large data file Windows If you are trying to print a large data file prin...

Page 495: ...u trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on...

Page 496: ...ality settings Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During 2 sided printing or too m...

Page 497: ...ality using operation panel of the printer or from computer may improve the print result Check 2 Perform print head alignment Aligning the Print Head Note If the problem is not resolved after performi...

Page 498: ...oceed to the next step 3 Check the name of the MP Drivers Printer Driver 3 Check the names of the printer and MP Drivers Printer Driver match Set the using printer as default Default Printer Keeps Cha...

Page 499: ...nnection Assistant to change settings 5 Diagnose and repair the network connections using Wi Fi Connection Assistant Download Wi Fi Connection Assistant from the below page and install it on your comp...

Page 500: ...Scanning Problems Windows Scanning Problems 500...

Page 501: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 501...

Page 502: ...SB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 With network connect...

Page 503: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicati...

Page 504: ...Scanning Problems macOS Scanning Problems 504...

Page 505: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 505...

Page 506: ...cable to a different USB port on the computer Check 5 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 6 Restart the computer C...

Page 507: ...te The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scann...

Page 508: ...nical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer s Connection to Network or Devices Wrong Language Appears in Touch Screen...

Page 509: ...cord is securely connected to printer and then turn on again The Power Cord Connector is slightly oblique Check 3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on ag...

Page 510: ...set the printer to turn off automatically after a specified time the power will shut off by itself once that time has elapsed 1 Check that printer is turned on 1 2 Select Setup on HOME screen 2 3 Sele...

Page 511: ...s at the slower speed of Full Speed or Low Speed In this case the printer works properly but printing scanning speed may slow down due to the communication speed USB Connection Not Recognized Check 1...

Page 512: ...differ depending on your printer Check the shape of the USB cable connection of the printer What Is USB Cable Does the USB port on your computer support Hi Speed USB connection Does the USB cable or t...

Page 513: ...tions below to select your language 1 Select HOME button 1 2 Select Setup 2 Using Touch Screen 3 Select 3 4 Select fifth setting item from top 4 5 Select a language for touch screen 5 6 Select button...

Page 514: ...vers Printer Driver Installation Windows Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Updating MP Drivers Printer Driver in Network Environment Windows Disable...

Page 515: ...river 1 For Windows 11 Select Settings Apps Select Apps features For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if there is Canon XXX...

Page 516: ...ction part is slightly oblique For details refer to the instruction manual supplied with the USB cable Check 2 Follow procedure below to connect printer and computer again 1 Unplug USB cable from prin...

Page 517: ...For Windows To restart your computer choose Restart instead of Shut down 517...

Page 518: ...Printer Driver for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers Printer Driver according to the specifie...

Page 519: ...Errors and Messages When Error Occurred Message Is Displayed 519...

Page 520: ...paper runs out or jams a troubleshooting message is displayed automatically For some errors a support code error number is also displayed Take the appropriate action described in the message When a Su...

Page 521: ...are displayed on the Printer s Touch Screen For details on how to resolve errors with Support Codes see List of Support Codes for Printer Errors For details on how to resolve errors without Support C...

Page 522: ...he power off Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a communication error Select OK on the printer s touch screen to cancel the...

Page 523: ...also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Check 3 Make sure MP Driv...

Page 524: ...unt of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retr...

Page 525: ...paper runs out or jams a troubleshooting message is displayed automatically For some errors a support code error number is also displayed Take the appropriate action described in the message When a Su...

Page 526: ...are displayed on the Printer s Touch Screen For details on how to resolve errors with Support Codes see List of Support Codes for Printer Errors For details on how to resolve errors without Support C...

Page 527: ...9 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1415 15A1 15A2 15A3 1600 1660 1684 1688 1689 168C 1700 1701 1730 1731 1750 1830 1850 1851 1855 1857 185B 185C 185D 1871 187...

Page 528: ...7ZZZ 7500 7600 7700 7800 8000 to 8ZZZ 8300 A000 to ZZZZ C000 C100 C101 Note If no support code is displayed but the paper is not fed or output normally see What to Do If Paper Is Not Fed Output Norma...

Page 529: ...ot A Removing Jammed Paper through Paper Output Slot Check 3 Are there any foreign objects in the feed slot of the rear tray B What to Do If Paper Is Not Fed Output Normally Check 4 Is the jammed pape...

Page 530: ...out slowly 1 Slowly pull out the paper so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected automatically Tap Stop on...

Page 531: ...ed paper firmly with both hands and pull it out slowly 1 Slowly pull out the paper so as not to tear it Note If the paper cannot be pulled out or is torn refer to the following page to detach the tran...

Page 532: ...h both hands and pull it out slowly 2 Slowly pull out the paper so as not to tear it Note If the paper cannot be pulled out or is torn detach the rear cover and remove the jammed paper from the rear s...

Page 533: ...If the measures above do not solve the problem a bit of paper may remain in the printer See Removing Jammed Paper inside Printer 533...

Page 534: ...cratch this part by touching it with paper or your hand it could damage the printer 4 Check if jammed paper is under print head holder 4 If the jammed paper is under the print head holder move the pri...

Page 535: ...5 Hold jammed paper firmly with both hands 5 If the paper is rolled up pull it out and grasp the edges of the paper 6 Slowly pull out jammed paper so as not to tear it 6 535...

Page 536: ...er Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the...

Page 537: ...ng suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer 11 Redo printing 1...

Page 538: ...f printer and unplug it 2 3 Retract rear tray paper output support and paper output tray and then close operation 3 panel 4 Turn printer so that rear side of printer faces toward you 4 5 Open rear tra...

Page 539: ...p pull it out and grasp the edges of the paper Note Do not touch the inner parts of the printer If you are unable to remove the jammed paper follow the steps below to detach the transport unit and the...

Page 540: ...not touch the inner parts of the printer 3 Make sure all jammed paper is removed 3 4 If parts A are raised tip them toward you 4 Important If you replace the transport unit without lowering parts A to...

Page 541: ...e transport unit until it reaches the back of the printer 8 Attach rear cover 8 Insert the projections of the right side of the rear cover into the printer and then push the left side of the rear cove...

Page 542: ...photos or graphics A5 paper may curl and jam as it leaves the printer 11 Redo printing 11 All jobs in the print queue are canceled Redo the printing Note If 1300 error recurs check the feed slot of th...

Page 543: ...ts in the rear tray What to Do After loading the paper in the rear tray correctly follow the messages displayed on the printer s touch screen Loading Photo Paper Plain Paper in Rear Tray Loading Envel...

Page 544: ...y What to Do After loading the paper in the cassette correctly follow the messages displayed on the printer s touch screen Loading Plain Paper in Cassette Note This error may occur if the transport un...

Page 545: ...ay compatible media correctly and then place the multi purpose tray back into the printer Placing Multi purpose Tray Select OK on the printer s touch screen to cancel the error Important When printing...

Page 546: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Make sure to close the scanning unit cover after replacing ink tanks 546...

Page 547: ...not be opened What to Do Remove any obstructions preventing the operation panel from opening Open the operation panel Important Do not close the operation panel during printing Note To cancel printin...

Page 548: ...nel A 2 3 Check the position of paper output tray B 3 4 Pull out paper output tray firmly toward you by hand 4 Pull out the paper output tray until you see on the paper output tray Important Do not re...

Page 549: ...Note To cancel printing tap Stop on the printer s touch screen 549...

Page 550: ...1401 Cause Print head may be damaged What to Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 550...

Page 551: ...What to Do Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning un...

Page 552: ...Do Replacing the ink tank is recommended If printing is in progress and you want to continue printing tap OK on the printer with the ink tank installed Then printing can continue Replacing the ink tan...

Page 553: ...ank cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing tap Stop...

Page 554: ...nk tank identified by the printer as being empty and close the printer s cover Canon recommends the use of new genuine Canon ink tanks for optimal image quality 2 To SCAN or FAX If you intend to SCAN...

Page 555: ...ter as having an issue and close the printer s cover Canon recommends the use of new genuine Canon ink tanks for optimal image quality 2 To SCAN or FAX If you intend to SCAN or FAX if your printer has...

Page 556: ...hat to Do Select OK on the printer s touch screen to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink leve...

Page 557: ...oading the paper in the cassette and installing the cassette in the printer and then follow the messages displayed on the printer s touch screen Important Align the paper guides of the cassette with b...

Page 558: ...To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the cassette and retry printi...

Page 559: ...e 4 The paper information is used to specify the print settings in step 5 5 Specify paper information paper size and media type 5 When copying 1 Select Settings 1 2 Specify paper information paper siz...

Page 560: ...When printing photos saved on memory card 1 Select at the bottom of the screen and then select Settings 1 2 Specify paper information paper size and media type that you checked in step 2 4 560...

Page 561: ...s on the Printer Driver and the Printer Media Type 6 Redo printing copying 6 Other Measures Load paper specified in print settings To replace the paper in the cassette with paper suitable for the prin...

Page 562: ...nformation matches the print settings Print without changing paper and print settings For example to continue printing copying with a mismatch between the paper loaded in the cassette and the paper in...

Page 563: ...ur printer s settings Print with the loaded paper may not be displayed Disable notifications for 2110 error To disable the function to detect paper setting mismatch follow the steps below 1 Select Set...

Page 564: ...3 Select Paper settings mismatch Copy or Paper settings mismatch Other 3 4 Select Disable 4 564...

Page 565: ...ette Note To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the printer and ret...

Page 566: ...dia type 4 The paper information is used to specify the print settings in step 5 When using paper from the rear tray Check the paper information paper size and media type and select Yes When using pap...

Page 567: ...d media type 5 When copying 1 Select Settings 1 2 Specify paper information paper size and media type that you checked in step 2 4 When printing photos saved on memory card 1 Select at the bottom of t...

Page 568: ...at you checked in step 2 4 Note For the proper combination of paper size and media type see below Paper Settings on the Printer Driver and the Printer Paper Size Paper Settings on the Printer Driver a...

Page 569: ...ssette with paper suitable for the print settings and continue printing copying follow the steps below 1 Check print settings and select Next 1 2 Select Replace the paper and print 2 3 Load paper spec...

Page 570: ...ize and media type 4 When the paper in the rear tray is changed Confirm that the paper information displayed matches the print settings and then select Yes When the paper in the cassette is changed Co...

Page 571: ...per loaded in the rear tray and the paper information registered in the printer follow the steps below Important The printed result may not be the intended color or size 1 Select Next 1 2 Select Print...

Page 572: ...disable the function to detect paper setting mismatch follow the steps below 1 Select Setup on printer s HOME screen 1 2 Select Feed settings 2 3 Select Paper settings mismatch Copy or Paper settings...

Page 573: ...573...

Page 574: ...notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing copyin...

Page 575: ...dia type 4 The paper information is used to specify the print settings in step 5 Check the paper information paper size and media type and select Yes 5 Specify paper information paper size and media t...

Page 576: ...and media type that you checked in step 2 4 When printing photos saved on memory card 1 Select at the bottom of the screen and then select Settings 1 2 Specify paper information paper size and media...

Page 577: ...s on the Printer Driver and the Printer Media Type 6 Redo printing copying 6 Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the pri...

Page 578: ...isplayed matches the print settings and then select Yes Print without changing paper and print settings For example to continue printing copying with a mismatch between the paper loaded in the rear tr...

Page 579: ...ng on your printer s settings Print with the loaded paper may not be displayed Disable notifications for 2114 error To disable the function to detect paper setting mismatch follow the steps below 1 Se...

Page 580: ...3 Select Paper settings mismatch Copy or Paper settings mismatch Other 3 4 Select Disable 4 580...

Page 581: ...03 Cause Cannot perform printing with current print settings What to Do Tap Stop on the printer s touch screen to cancel printing Change the print settings specified when printing and retry printing 5...

Page 582: ...ress the ink tank until it clicks into place Make sure print head holder motion is not impeded by protective material jammed paper etc Remove any impediment Important When clearing an impediment to pr...

Page 583: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 583...

Page 584: ...or has occurred What to Do Turn off the printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center t...

Page 585: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Page 586: ...Do If paper is jammed see below What to Do When Paper Is Jammed Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest...

Page 587: ...he power off Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a communication error Select OK on the printer s touch screen to cancel the...

Page 588: ...also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Check 3 Make sure MP Driv...

Page 589: ...unt of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retr...

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