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Canon Pixma TR7800 Series, Online Manual


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1724

Cause

The currently installed maintenance cartridge cannot be used.

This printer cannot use maintenance cartridges that have been installed in other printers.

What to Do

Replace with a new maintenance cartridge.

Replacing the Maintenance Cartridge

521

Summary of Contents for Pixma TR7800 Series

Page 1: ...TR7800 series TS6730 series TS7700A series TS7700i series Online Manual English...

Page 2: ...g the Printer On and Off 56 Loading Paper 58 Paper Sources 59 Loading Photo Paper Plain Paper in Rear Tray 61 Loading Plain Paper in Cassette 65 Loading Envelopes in Rear Tray 70 Loading Originals 74...

Page 3: ...air Function 120 List of Models Which Does Not Support IPv6 Configuration via USB Connection 121 Wi Fi Connection Assistant macOS 123 Wi Fi Connection Assistant 124 Starting Up Wi Fi Connection Assist...

Page 4: ...Printer Settings from Your Computer Windows 171 Changing the Print Options 172 Setting the Ink to be Used 173 Managing the Printer Power 174 Changing the Printer Operation Mode 176 Changing Printer Se...

Page 5: ...and Weights 235 Paper Load Limit 237 Supported Media Types 239 Unsupported Media Types 241 Handling Paper 242 Printing 243 Printing Photos and Documents 244 Printing from Computer 245 Printing from A...

Page 6: ...Description 298 Canon IJ Status Monitor Description 300 Updating the Driver 303 Printing from Application Software macOS AirPrint 305 Printing 306 Perform Borderless Printing 310 Printing on Postcards...

Page 7: ...r 350 Scanning in Basic Mode 351 ScanGear Scanner Driver Screens 354 Basic Mode Tab 355 Advanced Mode Tab 363 General Notes Scanner Driver 369 Scanning Tips 371 Positioning Originals Scanning from Com...

Page 8: ...irect 429 Problems While Printing Scanning from Smartphone Tablet 434 Cannot Print Scan from Smartphone Tablet 435 Printing Problems 439 Printer Does Not Print 440 Printer Does Not Pick Up or Feed the...

Page 9: ...Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB 399 Updating MP Drivers Printer Driver in Network Environment Windows 482 Errors and Messages 483 When Error Occurred 48...

Page 10: ...1723 520 1724 521 1725 522 1726 523 1727 524 Cassette Is Not Installed 1876 525 2110 526 2113 532 2114 540 2200 546 3252 547 4103 548 5100 549 5200 550 6000 551 Message Is Displayed 486...

Page 11: ...Appendix Online Manual Symbols Used in This Document Trademarks and Licenses 11...

Page 12: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 13: ...Trademarks and Licenses Trademarks Licenses 13...

Page 14: ...lash Photoshop Illustrator Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Adobe Acrobat Flash Pho...

Page 15: ...ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE O...

Page 16: ...ght owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within t...

Page 17: ...r regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable an...

Page 18: ...hnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitt...

Page 19: ...HE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara Califor...

Page 20: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Page 21: ...IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAI...

Page 22: ...of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS...

Page 23: ...ing disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with t...

Page 24: ...S AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT...

Page 25: ...EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 14 USC Information Sciences Institute copyright notice BSD Copyright c 2017 2018 Information Sciences Institute All rights reserved Redistributi...

Page 26: ...AGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright 2000 Computing...

Page 27: ...fornia All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code mu...

Page 28: ...of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or withou...

Page 29: ...e FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be prese...

Page 30: ...ranted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the right...

Page 31: ...ary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROV...

Page 32: ...ce appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT...

Page 33: ...butors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY...

Page 34: ...ished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDE...

Page 35: ...terials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may be used to endorse or promote products derived from this softwa...

Page 36: ...the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COP...

Page 37: ...This Apple software is supplied to you by Apple Inc Apple in your capacity as a current and in good standing Licensee in the MFi Licensing Program Use of this Apple software is governed by and subject...

Page 38: ...ARRANTIES OF NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE APPLE SOFTWARE OR ITS USE AND OPERATION ALONE OR IN COMBINATION WITH YOUR PRODUCTS IN NO EVENT SHALL AP...

Page 39: ...rce code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions an...

Page 40: ...S LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY O...

Page 41: ...Main Components and Their Use Main Components Power Supply Loading Paper Loading Originals 41...

Page 42: ...Main Components Front View Rear View Inside View Operation Panel 42...

Page 43: ...only when cleaning the ADF D Operation Panel Use to change the settings of the printer or to operate it The panel is pushed open by the paper output tray before printing starts Operation Panel E Paper...

Page 44: ...e and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Photo Paper Plain Paper in Rear Tray Loading Envelopes in Rear Tray J Paper Guides Align with both...

Page 45: ...you want to scan facing up N Document Feeder Cover Open when clearing jammed documents O ADF Auto Document Feeder Load a document here The documents loaded in the document tray are scanned automatical...

Page 46: ...port Unit Open when removing jammed paper When removing the unit do so after placing a finger on the depression in the center right D Rear Cover Detach when removing jammed paper Important Do not touc...

Page 47: ...the Maintenance Cartridge C FINE Cartridge Holder Install the FINE cartridge The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the...

Page 48: ...button Returns to the previous screen D Status light Lights when the power is turned on E Touch Screen Displays messages menu items and operating status Touch the screen lightly with your finger to s...

Page 49: ...and it is unlocked Editing HOME Screens B Basic menu Select to copy or scan using the operation panel C Network Displays the current network status Select to display the basic network information or t...

Page 50: ...the printer s setting menus or the maintenance menus NEW appears when there is an information from PIXMA MAXIFY Cloud Link Using PIXMA MAXIFY Cloud Link F Hint Displays quick guides about such procedu...

Page 51: ...t attach a protective sheet on the touch screen Removing it may damage the touch screen Tap Touch lightly with your finger tip and immediately release Use to select an item or photo on the screen Touc...

Page 52: ...Drag While lightly touching the screen move your finger up down left or right Use to view lists of items or move sliders Entering Numbers Letters and Symbols 52...

Page 53: ...to each key displayed on the screen Tap the key to enter the character After entry is completed tap for determination Switch the character entry mode Switch the upper lower case letters on a keyboard...

Page 54: ...the position where you want to insert the character To delete the character move the cursor to the character you want to delete Note Only the input modes or characters available for input appear in th...

Page 55: ...Power Supply Turning the Printer On and Off 55...

Page 56: ...ay is also activated again when an original is printed from a computer Turning on the printer Press the ON button to turn on the printer Note It may take a while for the printer to start printing imme...

Page 57: ...This feature is set to on by default 2 Check that both the status light and touch screen display are off 2 Important Before removing the power plug press the power button and check that both the stat...

Page 58: ...Loading Paper Paper Sources Loading Photo Paper Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 58...

Page 59: ...With the plain paper loaded in a cassette you can also load paper on the rear tray to make prints Rear tray Cassette Rear tray You can load all supported paper such as photo paper and plain paper on...

Page 60: ...sette Note For details on paper that can be used in this printer Supported Media Types Your model used may differ from a product series name when you gain access to this manual from a QR code Select a...

Page 61: ...curled corners and gently bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scrat...

Page 62: ...the rear tray appears on the touch screen Important Always load paper in portrait orientation D Loading paper in landscape orientation E can cause paper jams 5 Move the right paper guide and adjust th...

Page 63: ...a type on touch screen match size and type of paper loaded in rear 6 tray select Yes If not select Change to change the settings in accordance with the size and type of the loaded paper Note See Check...

Page 64: ...low you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors incr...

Page 65: ...If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smud...

Page 66: ...andscape orientation E can cause paper jams Note Align the paper stack with the edge of the cassette If the paper stack is in contact with the protrusion F the paper may not be fed properly 5 Move the...

Page 67: ...t the guides to edges of the paper stack 6 Do not slide the paper guide too tightly against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark...

Page 68: ...the cassette appears on the touch screen 8 If page size on touch screen matches size of paper loaded in cassette select Yes 8 If not select Change to change the setting in accordance with the size of...

Page 69: ...printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings Before printing make print settings in accordance with the paper settings Relat...

Page 70: ...flaps are already moistened and adhesive 1 Prepare envelopes 1 Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gent...

Page 71: ...envelope and load the envelope in portrait orientation with the address side facing up After loading the envelopes the paper setting confirmation screen for the rear tray appears on the touch screen 5...

Page 72: ...load limit mark D 6 If page size and media type shown on touch screen match size and type of envelopes 6 loaded in rear tray select Yes If not select Change to change the settings in accordance with t...

Page 73: ...E and the output tray extension F 7 Note To prevent incorrect printing this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings B...

Page 74: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 74...

Page 75: ...e position to load the original according to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or...

Page 76: ...Note To scan the original at optimum quality load it on the platen 76...

Page 77: ...portant Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any obj...

Page 78: ...3 Close the document cover gently 3 Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 78...

Page 79: ...document output slot It may cause damage Note To scan a document at optimum quality load it on the platen The double sided original cannot be scanned automatically with ADF 1 Make sure any original h...

Page 80: ...a 4 beep sound Insert the document until it stops Note For details on the supported originals see below Supported Originals 5 Adjust document guide to match width of document 5 Do not slide the docume...

Page 81: ...n originals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel follow the operation below Select Auto scan for document type in Scan Se...

Page 82: ...e space between the edges diagonally striped area of the platen Portions placed on the diagonally striped area cannot be scanned Loading Two or More Originals on Platen Place the originals WITH THE SI...

Page 83: ...function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 in 180 mm or more cannot be corrected Non rectangular o...

Page 84: ...8 5 x 14 0 in 216 x 356 mm Min 8 3 x 11 0 in 210 x 280 mm Quantity A4 Letter Max 35 sheets 20 lb 75 g m2 paper up to 0 14 in 3 5 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 in 0 5 mm hi...

Page 85: ...Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 85...

Page 86: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the Touch Screen 86...

Page 87: ...cartridge for replacement Installing a used FINE cartridge may cause the nozzles to clog Furthermore with such a FINE cartridge the printer will not be able to inform you when to replace the FINE cart...

Page 88: ...sition Important Do not touch the metallic parts or other parts inside the printer 3 Remove the empty FINE cartridge 3 1 Pick up the ink cartridge locking cover to open it 1 2 Remove the FINE cartridg...

Page 89: ...nsert the new FINE cartridge into the FINE cartridge holder 1 The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot 2 Clo...

Page 90: ...tly Note If the error message appears on the touch screen after the scanning unit cover is closed take appropriate action When Error Occurred If the print head is out of alignment as indicated by misa...

Page 91: ...tridge This appears when remaining ink level is not known Note The above screen shows estimated ink levels To access the ink purchasing site select Order ink now on this screen and display the QR code...

Page 92: ...vice and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete When connecting to Wi Fi outdoors do not...

Page 93: ...n error appears disconnect a device that does not use the printer and then redo the settings Wireless Direct connects a device such as a computer to the printer at 2 4 GHz To connect at 5 GHz enable W...

Page 94: ...e printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer...

Page 95: ...onnection 2 Switching LAN Connection Method 3 Reconfiguration Method of Wi Fi Connection 1 Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to...

Page 96: ...WPA3 Enterprise they can be not used together Connecting with Wireless Direct Switching to a Wi Fi connection when using the printer Wireless Direct If you connect the printer to your computer or smar...

Page 97: ...Network Connection Tips Windows macOS Detect Same Printer Name Switching Printer s Connection to Network or Devices 97...

Page 98: ...e printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer...

Page 99: ...onnection 2 Switching LAN Connection Method 3 Reconfiguration Method of Wi Fi Connection 1 Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to...

Page 100: ...WPA3 Enterprise they can be not used together Connecting with Wireless Direct Switching to a Wi Fi connection when using the printer Wireless Direct If you connect the printer to your computer or smar...

Page 101: ...ng and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via...

Page 102: ...Wi Fi Connection Assistant repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified...

Page 103: ...In Windows 7 click Start and select All Programs Canon Utilities Wi Fi Connection Assistant and then Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant a message appears Check th...

Page 104: ...ollow the procedure below 1 Start up Wi Fi Connection Assistant 1 2 Check the displayed message and select Yes 2 3 Select Diagnose and Repair on the displayed screen 3 Perform operations following the...

Page 105: ...Performing Changing Network Settings Canon Wi Fi Connection Assistant Screen Performing Network Settings 105...

Page 106: ...ter The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer App...

Page 107: ...up Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup...

Page 108: ...pulldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned...

Page 109: ...rinters Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv6...

Page 110: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 110...

Page 111: ...rinter with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connect...

Page 112: ...P server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a...

Page 113: ...e using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP a...

Page 114: ...on the displayed screen 3 Detected printers are listed 4 Select printer to perform change settings from printer list 4 Select the printer with Wi Fi displayed on Connection Method and Available or Req...

Page 115: ...nects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can...

Page 116: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 117: ...in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned au...

Page 118: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 8 118...

Page 119: ...ect Printer Network Setup on the displayed screen 3 Detected printers are listed 4 Select printer to assign location name and device name 4 Select the printer with Available displayed on Status 5 Sele...

Page 120: ...unction of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 20...

Page 121: ...ries TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series TS8...

Page 122: ...TR9530 series TS3300 series E3300 series 122...

Page 123: ...sistant Starting Up Wi Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important Some functions may not be availab...

Page 124: ...uter on which it is installed In addition Wi Fi Connection Assistant restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary fo...

Page 125: ...select Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant the screen below appears Enter the password specified for your computer and select Install Helper Wi Fi Connection Assis...

Page 126: ...st of Models Which Does Not Support Diagnosis and Repair Function Wi Fi Connection Assistant starts checking the computer settings when it starts up Perform operations following the instructions on th...

Page 127: ...unction of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 20...

Page 128: ...nctions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning th...

Page 129: ...in the FINE cartridge Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Set Media Type Quality etc Media Qual...

Page 130: ...ing the Print Heads For macOS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean the print head deeply...

Page 131: ...ized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Scre...

Page 132: ...cessary 1 Check if there are missing lines in the pattern C or horizontal streaks in the pattern D 1 A No missing lines No horizontal streaks B Lines are missing Horizontal streaks are present 2 Selec...

Page 133: ...n the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Prin...

Page 134: ...turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Se...

Page 135: ...8 Examine the nozzle check pattern 8 Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 135...

Page 136: ...Load a sheet of A4 or Letter sized plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenan...

Page 137: ...power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power If the problem is still not resolved replace the FINE cartridge with a new one If the...

Page 138: ...ars on the touch screen When Error Occurred You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in casset...

Page 139: ...the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually For Windows You can also align the print head manually A...

Page 140: ...2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Select Print Head Al...

Page 141: ...column A in which 9 streaks lines are least noticeable Note If all patterns look different choose the pattern in which vertical stripes are least noticeable Subtle vertical stripes Noticeable vertica...

Page 142: ...n column O find pattern in which stripes are least 12 noticeable and then select the number of that pattern Note If all patterns look different choose the pattern in which vertical stripes are least n...

Page 143: ...enance Functions from Your Computer Windows Opening the Maintenance Tool Canon IJ Printer Assistant Tool Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Posit...

Page 144: ...non web site and download the software Note For details on installing the Driver see Installing the Driver How to start the Canon IJ Printer Assistant Tool Canon IJ Printer Assistant Tool can be start...

Page 145: ...Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 145...

Page 146: ...t the printer is on and then click Start Print Head Cleaning starts 4 Complete Cleaning 4 Click OK when the confirmation message is displayed The Nozzle Check dialog box will open 5 Check the results...

Page 147: ...appears Print head Deep Cleaning starts 4 Complete Deep Cleaning 4 Click OK when the confirmation message is displayed The Nozzle Check dialog box will open 5 Check the results 5 To check whether the...

Page 148: ...alignment Do not open the scanning unit cover while printing is in progress Print Head Alignment 1 Open Canon IJ Printer Assistant Tool 1 2 Click Print Head Alignment 2 The Print Head Alignment dialog...

Page 149: ...ting will stop Print Head Alignment 1 Open Canon IJ Printer Assistant Tool 1 2 Check that the printer power is on and then click Custom Settings 2 The Custom Settings dialog box opens Note If the prin...

Page 150: ...l streaks A Less prominent vertical streaks B More prominent vertical streaks If the patterns are not uniform select the pattern with the least prominent horizontal stripes A Less prominent horizontal...

Page 151: ...izontal stripes If the patterns are not uniform select the pattern with the least prominent vertical streaks A Less prominent vertical streaks B More prominent vertical streaks 11 Complete head positi...

Page 152: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 152...

Page 153: ...pplies 2 3 Click Show Printer Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do no...

Page 154: ...u heard a clicking sound If the orange tape is there has it been peeled off completely Any remaining tape will hinder ink output Did you install the inks in their correct positions 3 Perform Cleaning...

Page 155: ...message for Nozzle Check pattern printing is displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No Important Deep Cleaning con...

Page 156: ...3 Load paper in printer 3 Load one sheet of A4 size or Letter size plain paper into the cassette 4 Run head position adjustment 4 Check that the printer power is on and then click Yes Head alignment s...

Page 157: ...e ink status appears as an illustration Estimated ink levels You can check the types and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon wi...

Page 158: ...g Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pa...

Page 159: ...tenance 3 The Maintenance screen will appear 4 Select Roller Cleaning 4 The confirmation screen will appear 5 Select Yes 5 6 Select the paper source to use for cleaning 6 7 Follow the message to remov...

Page 160: ...ed with the operation described above follow the operation below 1 Turn off the power and then unplug the power cord 1 2 Open the scanning unit cover 2 3 While rotating the paper feed roller A located...

Page 161: ...ned on 1 2 Select Setup on HOME screen 2 Using Touch Screen The setup menu screen will appear 3 Select Maintenance 3 The Maintenance screen will appear 4 Select Bottom Plate Cleaning 4 The confirmatio...

Page 162: ...assette into printer 10 11 Select OK 11 The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bott...

Page 163: ...forming cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the po...

Page 164: ...Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge Checking Maintenance Cartridge Status on Touch Screen 164...

Page 165: ...ible If the maintenance cartridge becomes full an error message is displayed and the printer stops working until the cartridge is replaced with a new one Do not touch the terminal A of the maintenance...

Page 166: ...e maintenance cartridge to the left 3 4 Lift the maintenance cartridge and remove it 4 Important Do not drop the removed maintenance cartridge as ink may spill Do not place the removed maintenance car...

Page 167: ...eal the bag by tying the opening tightly to prevent the ink from leaking 5 Insert a new maintenance cartridge 5 6 Slide the maintenance cartridge to the right until it reaches the end 6 7 Close the sc...

Page 168: ...168...

Page 169: ...A if there is any information about the used space of the maintenance cartridge The maintenance cartridge is almost full Replace the maintenance cartridge as soon as possible Note The above screen sh...

Page 170: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 170...

Page 171: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 171...

Page 172: ...e image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 1 2 Click Print Options on the Page Setup tab 2 The P...

Page 173: ...k OK 4 Click OK on the Page Setup tab 4 When you perform printing the specified ink tank will be used Important When the following settings are specified Only PGBK Black does not function because the...

Page 174: ...specified period of time 1 Open the Canon IJ Printer Assistant Tool 1 2 Check that the printer is on and then click Auto Power 2 The Auto Power Settings dialog box will open Note If the printer is of...

Page 175: ...disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On settin...

Page 176: ...omputer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Configu...

Page 177: ...ecessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter...

Page 178: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 178...

Page 179: ...ction automatically turns on the printer when data is received 1 Selecting Printer settings from Remote UI 1 2 Click Energy saving settings 2 3 Complete the following settings 3 Auto power off Specify...

Page 180: ...ismatch If the check box is deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper i...

Page 181: ...eration Panel Security settings Print settings LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language selection Firmware update Reset settings Feed settings...

Page 182: ...abrasion as an example 1 Check that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select Printer settings 3 The Printer settings screen is displayed 4 Select a settin...

Page 183: ...For more on setting items on the operation panel Setting Items on Operation Panel 183...

Page 184: ...printer settings Language selection Web service setup ECO Quiet setting Items for Paper Printing Print settings Feed settings Items for Maintenance Management Security settings LAN settings Firmware...

Page 185: ...g use of the Remote UI Restrict destinations Set when restricting the fax destinations Note Sending will only be possible to registered destinations Changes to registered destinations will also be res...

Page 186: ...are or the printer driver these settings will be prioritized If printouts contain margins even though you are printing in Borderless specifying Extended amount Large for this setting may help solve th...

Page 187: ...will be implemented with the following settings Plain paper Color printing Borderless printing OFF Size is a template size or a user defined size within the range of a template size The feature may n...

Page 188: ...r settings Items Setting Connection Enabled connected Enabled disconnected Disable Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz 5 GHz Wi Fi security Inactive WPA PSK TKIP WPA...

Page 189: ...ypes WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Advanc...

Page 190: ...Direct Change password Changes the password for Wireless Direct Connection request confirmation Selecting ON displays the confirmation screen when a Wi Fi Direct compatible device is connecting the pr...

Page 191: ...e timeout length Bonjour settings Setting items when you use Bonjour Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjou...

Page 192: ...reception is enabled only while the printer is on standby The touch screen is in the screen saver mode IPsec settings Selecting Enable allows you to specify the IPsec security Easy wireless connect Wh...

Page 193: ...a scanning command from a computer or printing data is sent to the printer Original removal reminder Selects whether the printer will display the reminder screen in case you forget to remove the origi...

Page 194: ...fication settings All notification screens are not displayed if you select OFF Status light settings Brightness settings Select the brightness of the status light Color settings Select the color of th...

Page 195: ...s on the touch screen Japanese English German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgari...

Page 196: ...rrent version You can check the current firmware version Update notification settings You can set the printer to display the firmware update information on the touch screen when the firmware update is...

Page 197: ...fault E mail address book entries only Deletes all registered e mail addresses Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI...

Page 198: ...per is displayed Note A screen for confirming the setting of paper is not displayed if you select OFF Set the size and type of paper properly in Rear tray paper settings or Cassette paper settings whe...

Page 199: ...loud Printing Center and sets the history saving Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registration code In order to link the...

Page 200: ...1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select ECO 3 4 Select Energy saving settings 4 5 Specify settings as necessary 5 A Specify the length of time to turn the printer off automa...

Page 201: ...reen 2 Using Touch Screen 3 Select ECO 3 4 Select Two sided print settings 4 5 Specify settings as necessary 5 C Select two sided copying as a default D Select two sided printing of template forms on...

Page 202: ...Setup on the HOME screen 2 Using Touch Screen 3 Select Quiet setting 3 4 Select ON 4 The confirmation screen is displayed and the icon appears as the Quiet setting menu icon Important Operating speed...

Page 203: ...the printer name currently specified Serial number Displays the printer serial number MAC address Wi Fi Displays the MAC address for Wi Fi Root cert thumbprint SHA 1 Shows the root certification thumb...

Page 204: ...sheets used on the device Displays the total number of printing No of sheets used for copying Displays the total number of copying Sheets used for other functions Displays the total number of printin...

Page 205: ...obs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Ink Tips Specifications...

Page 206: ...Safety Safety Precautions Regulatory Information WEEE 206...

Page 207: ...ot place product close to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with ot...

Page 208: ...rink one or two glasses of water If irritation or discomfort occurs obtain medical advice immediately In case ink gets in contact with eyes rinse with water immediately In case ink gets in contact wit...

Page 209: ...on the cord General Notices Do not tilt the printer stand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal...

Page 210: ...o try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment i...

Page 211: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 211...

Page 212: ...Norway Iceland and Liechtenstein This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This pr...

Page 213: ...den k nnen vor der Abgabe an einer Erfassungsstelle vom Altger t zerst rungsfrei zu trennen personenbezogener Daten auf den Altger ten vor der Entsorgung zu l schen Die Bedeutung von dem Symbol der du...

Page 214: ...ektrische en elektronische apparatuur naar www canon europe com weee S lo para la Uni n Europea y el rea Econ mica Europea Noruega Islandia y Liechtenstein Este s mbolo indica que este producto no deb...

Page 215: ...tro uno ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell acquisto di una nuova o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettronic...

Page 216: ...ensstemmelse med en godkendt n til n procedure n r du indk ber et nyt tilsvarende produkt eller produktet skal afleveres p et godkendt indsamlingssted for elektronikaffald Forkert h ndtering af denne...

Page 217: ...nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen s hk ja e...

Page 218: ...v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va obce spr vn org n vykon vaj c dozor nad likvidac odp...

Page 219: ...tu elektrycznego i elektronicznego znajduje si w witrynie www canon europe com weee Plat len pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E...

Page 220: ...ekm s efekt vu dabas resursu izmanto anu Lai sa emtu piln g ku inform ciju par viet m kur izlietoto iek rtu var nodot p rstr dei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienes...

Page 221: ...izdelka hkrati prispevate tudi k u inkoviti porabi naravnih virov e elite ve informacij o tem kje lahko odlo ite odpadno opremo za recikliranje pokli ite ob inski urad komunalno podjetje ali slu bo k...

Page 222: ...nje Nepropisno rukovanje ovom vrstom otpada mo e imati negativan u inak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje a op enito se povezuju s EEE Istovremeno va a...

Page 223: ...autions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High...

Page 224: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 225: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 225...

Page 226: ...o keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE Please handle with care and ensure the box remains flat and NOT turned upside down or on its side as the print...

Page 227: ...ve material to the printer when packing the printer in the box 7 Important Carry the printer without putting your hands on the cassette If you hold the cassette when carrying the cassette may come off...

Page 228: ...her security settings on the printer such information may be stored in the printer To keep your personal information safe please be sure to reset all printer settings when sending the printer for repa...

Page 229: ...turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the outlet before the status light is off and the touch screen is off...

Page 230: ...of ink Canon recommends you to avoid unnecessary removal and reinstallation of the ink cartridge until and unless ink empty is notified Important The used ink is ejected into the maintenance cartridg...

Page 231: ...Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 231...

Page 232: ...to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage e...

Page 233: ...h 2 4 GHz 5 GHz A frequency band that can be used varies depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environment an...

Page 234: ...10 15 7 macOS Ventura 13 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported OS Refer to the Canon web site for details Information in this manual is...

Page 235: ...you are using Standard sizes Letter Legal A5 A4 B5 KG 4 x6 10x15 5 x7 13x18cm 7 x10 18x25cm 8 x10 20x25cm L 89x127mm 2L 127x178mm Square 5 Square 3 5 Hagaki Hagaki 2 Envelope Com 10 Envelope DL Nagag...

Page 236: ...Paper Weight You can use paper in the following weight range Plain paper From 17 to 28 lb 64 to 105 g m2 236...

Page 237: ...100 sheets High Resolution Paper HR 101N 1 Approx 80 sheets N A Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Pho...

Page 238: ...leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Name Mo...

Page 239: ...nited States Canon paper is not sold by model number Instead purchase paper by name Recommended Genuine Canon Paper According to Purpose Paper for printing documents Canon Red Label Superior WOP111 Ca...

Page 240: ...Usable Media Types Other Than Genuine Canon paper Plain Paper including recycled paper Envelopes Paper Settings on the Printer Driver and the Printer Media Type Windows 240...

Page 241: ...notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated...

Page 242: ...that comes from your hands Do not touch the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the...

Page 243: ...Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features 243...

Page 244: ...Printing Photos and Documents Printing from Computer Printing from Smartphone Tablet Using PIXMA MAXIFY Cloud Link 244...

Page 245: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 245...

Page 246: ...Windows Printer Driver Basic Printing Setup Basic Main Controls Basic Settings Tab Set Media Type Quality etc Media Quality Tab Set the Layout of Printed Documents Page Setup Tab Overview of the Prin...

Page 247: ...ur purpose in Profiles on the Basic Settings tab If you select a print setting Paper Size and Media Type will change automatically Note When the paper size to be printed is selected from Printer Paper...

Page 248: ...paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and...

Page 249: ...Main Controls Basic Settings Tab Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 249...

Page 250: ...ting Always print with current settings Page Size Printer Paper Size Media Type Quality Paper Source Copies Collate Orientation Grayscale Printing Borderless Printing Page Layout Zoom 1 sided 2 sided...

Page 251: ...og box select the size of the envelope to be used Greeting Card When selected for printing a greeting card the Media Type is automatically set to Inkjet Greeting Card The Quality is also set to High a...

Page 252: ...e the document size will be reduced If you select a paper size that is larger the document size will be enlarged Also if you select Custom the Custom Paper Size dialog box opens and allows you to spec...

Page 253: ...er with both the application and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Orientation Selects the print...

Page 254: ...ng Select when performing duplex printing Automatic Selects whether duplex printing is to be performed automatically or manually To perform duplex printing manually uncheck this check box Booklet Prin...

Page 255: ...g Saves the paper size to the printing profile in Profiles To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked the paper size is not...

Page 256: ...If you add a checkmark single page documents are printed on a single sheet without performing Page Layout Printing Poster Printing dialog box This dialog box allows you to select the size of the image...

Page 257: ...nsert blank page Selects whether to print the document on one side or both sides of the booklet Check this check box to print the document on one side of the booklet and select the side to be left bla...

Page 258: ...e Model No Media Type in the printer driver Paper information regis tered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Plati...

Page 259: ...ther Fine Art Paper Other Fine Art Paper Others Greeting Cards Inkjet Greeting Card Others Card Stock Card Stock Card stock Note When Media Type in the Media Quality sheet is set to Other Fine Art Pap...

Page 260: ...l 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 7 x10 18x25cm 7 x10 18x25cm 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x18...

Page 261: ...Card 2 17 x3 58 55x91mm Card 2 17 x3 58 Custom Size Others 261...

Page 262: ...be used 5 Select the media type 5 Select the Hagaki you want to use from Hagaki in Media Type Important This printer cannot print on postcards that have photos or stickers attached You will get clean...

Page 263: ...Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the Maintenance tab 6 Select th...

Page 264: ...eleted at any time Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 From Profiles on the Basic Settings tab select the printing profile to be used an...

Page 265: ...driver or upgrade the printer driver version the print settings that are already registered will be deleted from Profiles Registered print settings cannot be saved and preserved If a profile is delete...

Page 266: ...e Quality etc Media Quality Tab Media Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC...

Page 267: ...a sheet of paper You can check an overall image of the layout The printer illustration shows how to load paper to match the printer driver settings Check whether the printer is set up correctly by loo...

Page 268: ...andard Prints with average speed and quality Draft This setting is appropriate for test printing Color Intensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Contrast and so on...

Page 269: ...Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan Magenta Yellow Brightness and Contrast options Preview Shows the effect of color adjustment T...

Page 270: ...enter a value linked to the slider Enter a value in the range from 50 to 50 Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed Color Correct...

Page 271: ...Set the Layout of Printed Documents Page Setup Tab Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 271...

Page 272: ...a similar function set them with the application Settings Preview Page Size Printer Paper Size Copies Print from Last Page Collate Orientation Rotate 180 degrees Borderless Printing Page Layout Zoom...

Page 273: ...nt to print from the last page in order If you do this you do not need to sort the pages into their correct order after printing Uncheck this check box to print your document in normal order starting...

Page 274: ...nt of extension and allows you to perform borderless printing with no problems Moving the slider to the left reduces the amount of extension and expands the range of the document to print Page Layout...

Page 275: ...print data that is sent from applications Stamp Background Opens the Stamp Background dialog box The Stamp function allows you to print a stamp text or a bitmap over or behind document data It also al...

Page 276: ...e words Note Depending on the environment of the printer driver you are using this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as gui...

Page 277: ...s changes to print data that is sent to the printer Depending on the environment this function may not be available Disable ICM required from the application software Disables the ICM function require...

Page 278: ...ge data or unintended colors selecting this check box may improve the condition Important Uncheck this check box under normal circumstances Print after creating print data by page The print data is cr...

Page 279: ...aper If you select Use Printer Settings printing is performed according to the printer s settings To see your printer settings see Printing preferences Stamp Background dialog box Depending on the env...

Page 280: ...tamp configured in each tab Stamp Type Specifies the stamp type Select Text to create a stamp with characters Select Bitmap to create with a bitmap file Select Date Time User Name to display the creat...

Page 281: ...ng the slider to the left decreases the size Transparent white area Specifies whether to make white filled areas of the bitmap transparent Check this check box to make white filled areas of the bitmap...

Page 282: ...an unnecessary stamp from the Stamps list and click this button Background Tab The Background tab allows you to select a bitmap file bmp to be used as a background or determine how to print the select...

Page 283: ...unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a t...

Page 284: ...rint from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print...

Page 285: ...s on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of...

Page 286: ...rinting 1 Open the printer driver setup window 1 2 Set borderless printing 2 Add a checkmark to Borderless Printing on the Page Setup tab Click OK when the confirmation message appears When a message...

Page 287: ...r media selection appears When you are using plain paper for test printing select Plain Paper and click OK Expanding the Range of the Document to Print Setting a large amount of extension allows you t...

Page 288: ...ist 4 Set the number of pages to be printed on one sheet and the page order 4 If necessary click Preferences specify the following settings in the Page Layout Printing dialog box and click OK Page Ord...

Page 289: ...you want to use from the Page Layout list 4 Specify the side to be stapled 4 The best Binding Location is selected automatically from the Orientation and Page Layout settings To change the setting sel...

Page 290: ...he setup 6 Click OK on the Page Setup tab When you perform print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the mes...

Page 291: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 291...

Page 292: ...ent print data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our websit...

Page 293: ...erform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software The following instructions are shown using screens displayed in Windows...

Page 294: ...onitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Print...

Page 295: ...ing ink level and the ink tank types for your model 1 Open the printer driver setup window 1 2 Launching the Canon IJ Status Monitor 2 On the Maintenance tab click View Printer Status 3 Display Estima...

Page 296: ...Media Quality tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Automatic when 2 sided Printing is selected from 1 sided 2 sided Booklet Printing on the Page Set...

Page 297: ...in Word 3 Set Booklet Printing in Page Layout or 1 sided 2 sided Booklet Printing according to your requirements 4 Click OK to close the window 5 Without starting printing close the Print dialog box...

Page 298: ...function to change the settings of this printer Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot...

Page 299: ...t when orientation is Landscape setting Do not detect mismatched paper settings when printing from a computer When you print documents from your computer the paper settings in the printer driver and t...

Page 300: ...nformation on any errors that occur on the printer You can then immediately check what sort of action to perform Ink status display Displays the ink status Ink tank types and ink levels can be confirm...

Page 301: ...your printer Estimated Maintenance Cartridge Usage Displays icons to report that the available space in the maintenance cartridge is low or the cartridge is full Click the disclosure triangle to displ...

Page 302: ...able to open the printer s Remote User Interface You are able to check the printer status and run maintenance functions on the printer when connected to and using it through a network Note When the p...

Page 303: ...tallation program starts 3 Install the driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a message pro...

Page 304: ...2 Perform the uninstaller 2 Click Start When the confirmation message appears click Yes When all the files have been deleted click Complete The deletion of the Driver is complete 304...

Page 305: ...nting Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer...

Page 306: ...onnected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Print from a Mac 1 Check that printer is turned on 1 Note If Auto power on is enab...

Page 307: ...k print settings 6 Set items such as Paper Size to the appropriate size as well as Feed From and Media Type from Media Quality Set Double sided to Off if you are not printing on both sides of the pape...

Page 308: ...t a custom paper size in Paper Size and set it to a length longer than the specified length the data will be printed with the Media Type Plain Paper Print Quality Standard setting Note It can take the...

Page 309: ...t data is rotated by 180 degrees against the print result image Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right...

Page 310: ...e smudged 2 Select sheet size for borderless printing 2 Select XXX Borderless for Paper Size from the print dialog 3 Click Print 3 When you perform print the data is printed without any margins on the...

Page 311: ...to may not be printed If you are not satisfied with the borderless printing results reduce the amount of extension in printer operation panel Important When the amount of extension is decreased an une...

Page 312: ...tcard Borderless for Paper Size from the print dialog When you print on the address side select Postcard Select the Hagaki you want to use for Media Type in Media Quality from the print dialog Importa...

Page 313: ...low procedure is not necessary in this case 1 Check whether Default is selected in the displayed dialog 1 Note It may take a little time for your printer to appear 2 Select the printer 2 Select the pr...

Page 314: ...alog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software 1 The Page Setup dialog opens Opening the Print Dialog Use thi...

Page 315: ...eck the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specifi...

Page 316: ...emaining Delete unnecessary print jobs from the print status check screen 1 Open System Settings and select Printers Scanners 1 2 Select your model and then click Printer Queue 2 The print status chec...

Page 317: ...and PC You cannot remove the printer if you are not logged on as the administrator For information about an administrative user see Users Groups from System Settings 1 Open System Settings and select...

Page 318: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 318...

Page 319: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 319...

Page 320: ...Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards 320...

Page 321: ...be used 5 Select the media type 5 Select the Hagaki you want to use from Hagaki in Media Type Important This printer cannot print on postcards that have photos or stickers attached You will get clean...

Page 322: ...tcard Borderless for Paper Size from the print dialog When you print on the address side select Postcard Select the Hagaki you want to use for Media Type in Media Quality from the print dialog Importa...

Page 323: ...Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the Maintenance tab 6 Select th...

Page 324: ...Other Various Printing Features Printing Pattern Paper or Templates 324...

Page 325: ...g paper When you loading paper in the rear tray The screen to register the rear tray paper information is displayed If the page size on the touch screen matches the size of the paper loaded in the rea...

Page 326: ...e loaded paper Note For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media...

Page 327: ...size setting for printing copying Replace the paper and print Select if you want to print after replacing the paper of the rear tray or the cassette For example when the paper size setting for printin...

Page 328: ...Copying Making Copies Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu 328...

Page 329: ...rned on 1 2 Load paper 2 3 Select Copy on the HOME screen 3 Using Touch Screen 4 Select Standard copy 4 The Copy standby screen is displayed 5 Load original on platen or in ADF Auto Document Feeder 5...

Page 330: ...ortant Do not open the document cover or remove the original from the platen until scanning is completed If you load the original in the ADF do not move the original until copying is complete Adding C...

Page 331: ...el the last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and try again may appear on the touch screen Select OK and wait a w...

Page 332: ...d by selecting Settings in the Copy standby screen Preview When Preview is displayed on the print settings screen selecting Preview allows you to preview an image of the printout on the preview screen...

Page 333: ...the paper source where the paper that matches the paper settings page size and media type is loaded Page size Select the page size Type Select the media type Print qlty Specify the print quality Impo...

Page 334: ...Select whether to perform two sided copying Two Sided Copying Collate Select whether to obtain sorted printouts when making multiple copies of a multi paged original Collated Copying 334...

Page 335: ...Scanning Scanning and Saving to a Computer Attaching Scanned Images to E MAIL to Send 335...

Page 336: ...Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan 336...

Page 337: ...ing Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Netwo...

Page 338: ...n Utility Features Scanning Easily Auto Scan Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Important Available functions...

Page 339: ...and Photo is best suited for scanning photos Note For details on the Scan Utility main screen see Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a...

Page 340: ...Note To set the applications to integrate with see Settings Dialog Box 340...

Page 341: ...in items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Origin...

Page 342: ...settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scann...

Page 343: ...DF file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 1 2 Start Scan Utility 2 3 Click PDF Editor in the Scan Utility main screen 3 IJ PDF Editor star...

Page 344: ...on When deleting pages Click the page you want to delete and then click Delete Page on the Toolbar Note These buttons appear when two or more pages have been created 8 Select Save As in File menu 8 Th...

Page 345: ...normally select this setting High Compresses the file size when saving This will reduce the load on your network and server Important If you save PDF files with high compression repeatedly images may...

Page 346: ...Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts effects italics or hand written text Images with...

Page 347: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 348: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters...

Page 349: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 349...

Page 350: ...et up the network environment Starting from Scan Utility 1 Start Scan Utility 1 For how to start it see Starting Scan Utility 2 In Scan Utility main screen click ScanGear 2 The ScanGear screen appears...

Page 351: ...ew and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documen...

Page 352: ...t Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination 4 Note Skip ahead to Step 7 if an ADF option is se...

Page 353: ...tion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...

Page 354: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 354...

Page 355: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 356: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 357: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 358: ...ust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be...

Page 359: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 360: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 361: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 362: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 363: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 364: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 365: ...t the next action may appear Follow the prompt to complete For details see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box It will take time to process the images if the...

Page 366: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 367: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 368: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 369: ...restart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close th...

Page 370: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may...

Page 371: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen 371...

Page 372: ...Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Reflective disc labels may not be scanned as expected If scanned by...

Page 373: ...ctor EX2 the product used for scanning with Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in Scan Utility check...

Page 374: ...ect it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK 4 Note The scanner selected in the Scan from P...

Page 375: ...ndows 10 From the Start menu click All apps Canon Utilities Network Scanner Selector EX2 Windows 8 1 Click Network Scanner Selector EX2 on the Start screen If Network Scanner Selector EX2 is not displ...

Page 376: ...r does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after install...

Page 377: ...se IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer Important Available functions a...

Page 378: ...to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Important Available functions and settings vary depending on your sca...

Page 379: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Page 380: ...Note To set the applications to integrate with see Settings Dialog 380...

Page 381: ...ss cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 1 2 Place items o...

Page 382: ...size resolution PDF settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog Note Once settings are made in the Settings dialog the same settings can be use...

Page 383: ...Scanning Tips Positioning Originals Scanning from Computer 383...

Page 384: ...not appear When scanning by specifying the paper size align an upper corner of the item with the corner at the arrow alignment mark of the platen Reflective disc labels may not be scanned as expected...

Page 385: ...ch 2 4 mm from the left edge of the platen or B 0 106 inch 2 7 mm from the front edge cannot be scanned 2 Gently close document cover 2 While scanning hold the document cover gently with your hand to...

Page 386: ...The item type may not be detected automatically In that case specify the item type in IJ Scan Utility Lite and scan 386...

Page 387: ...Attaching Scanned Images to E MAIL to Send Sending Scanned Data as E Mail from Computer Sending Scanned Data as E Mail from Printer 387...

Page 388: ...Understanding Network Connections Solve Network Troubles with The printer s Diagnostic Functions Cannot Find Printer on Network Windows macOS Cannot Proceed Beyond Printer Connection Screen Cannot Fi...

Page 389: ...es Not Start Windows Scan Utility Error Messages Windows ScanGear Scanner Driver Error Messages Windows Cannot Print Scan from Smartphone Tablet Security Other Set Up Manage Security Searching Printer...

Page 390: ...tings to Defaults USB Connection Problems Updating Printer Firmware Printing Cannot Print Using AirPrint Printing Copying Stops Printer Does Not Pick Up or Feed the Paper No Paper Error Automatic 2 si...

Page 391: ...t Connect Smartphone Tablet to Wireless Router WPS Router Button Connection Switching Printer s Connection to Network or Devices Cannot Find Printer on Network Windows macOS LAN Setting Tips Changing...

Page 392: ...indows macOS LAN Setting Tips Changing LAN Settings Network Key Password Unknown Cannot Remember Printer s Password Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults...

Page 393: ...Network Communication Problems Cannot Find Printer on Network Windows macOS Wireless Router Problems Printer Settings Smartphone Tablet Troubles for Network 393...

Page 394: ...Printer on Network Windows macOS Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Searching Printer by IP Address or Host Name Durin...

Page 395: ...is a powerful solution tool for network problems Step 1 Check Basic Items for Network Step 2 Solve Problems Using Wi Fi Connection Assistant Step 3 If the Solution Tool Does Not Solve the Problem Ste...

Page 396: ...sage for PC or game machine using alphanumeric characters at the end of network name SSID For more on checking the settings of the wireless router refer to the instruction manual supplied with the wir...

Page 397: ...er and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place...

Page 398: ...s characters other than single byte alphanumeric characters the connection is not established properly Change the network SSID to use only single byte alphanumeric characters Check 3 Solve network tro...

Page 399: ...f the printer Important Check the orientation of the Type B connector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check 2 Follow procedure below...

Page 400: ...test MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart your computer choose Re...

Page 401: ...Key Password Unknown Checking Wireless Router SSID Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS Router Button Connection Privacy Separator SSID Separator...

Page 402: ...A2 WPA3 Key Set for wireless router Unknown Cannot Connect Check the wireless router settings For more on setting up a wireless router see the instruction manual provided with the wireless router or c...

Page 403: ...AE WPA3 Personal Some printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact...

Page 404: ...Note Wi Fi Connection Assistant allows you to diagnose and repair the network status Select the link below to download Wi Fi Connection Assistant and install it Checking Printer Connection Status Usin...

Page 405: ...Some printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact the network admi...

Page 406: ...Solve Network Troubles with The Printer s Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer s LAN Settings to Defaults Defau...

Page 407: ...turn the printer back on Step 2 Check your devices e g computer smartphone tablet are connected to Internet Make sure that devices and the wireless router are connected to via Wi Fi and that the Inte...

Page 408: ...ch network name SSID setting of wireless router that communicates Check the 3 2 6 item in the printed network settings information and the network name SSID of the wireless router you want to connect...

Page 409: ...alphanumeric characters at the end of network name SSID Check the network name SSID set for the printer and match it with the network name SSID of the correct frequency band of the wireless router Che...

Page 410: ...ID contains characters other than single byte alphanumeric characters the connection is not established properly Change the network SSID of the printer to use only single byte alphanumeric characters...

Page 411: ...in the network settings information and place the printer in the location with a higher value Note In some cases C 7 and C 9 are displayed at the same time In that case refer to both items C 10 No IP...

Page 412: ...ind Printer on Network Cannot Printing In the printed network settings information check if the item 2 2 is not C 8 If this is the case the number of connected printers is too many Wireless Direct doe...

Page 413: ...ation panel of the printer or print out the network settings information of the printer Display on the operation panel of the printer LAN settings Print the network settings Printing Network Settings...

Page 414: ...indows you can check the network setting information on the computer screen Canon Wi Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC Address o...

Page 415: ...macOS 1 Start Terminal as shown below 1 Select Computer from Go menu of Finder double click Macintosh HD Applications Utilities Terminal 2 Type ping c3 XXX XXX XXX XXX and press Enter 2 XXX XXX XXX X...

Page 416: ...rmation To check the printer s network settings information display it using the operation panel of the printer or print it out Display on the operation panel LAN settings Print the network settings P...

Page 417: ...6 7 Check message and select Yes 7 8 When the confirmation screen for printing passwords appears select ON or OFF 8 The printer starts printing the network setting information The following informatio...

Page 418: ...0 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 3 2 8 Encryption Encryption method none TKIP AES 3 2 10 Authentication Authentication method none auto open shared WPA PSK WPA2 PSK WPA3 S...

Page 419: ...XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active Inactive 3 2 34 Security Protocol Security method ESP ESP AH AH...

Page 420: ...nter name 5 2 Wireless Direct Dev Name Device name for wire less direct Device name for wireless direct 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeout 1 5 10 15 20 min 5...

Page 421: ...ror Error Awaiting server response Active 7 5 Subscription Informa tion Subscription informa tion 7 5 1 Subscription Status Subscription status Not Available Active Inactive 7 5 2 Remaining Offline Pr...

Page 422: ...SNMPv1 Prohibit use of SNMPv1 Enable Disable 9 3 2 Port usage policy Port Usage Policy Restrict LPD port Restrict LPD port Enable Disable Restrict RAW port Restrict RAW port Enable Disable Restrict F...

Page 423: ...Disable Prohibit use of default password for remote access Prohibit use of default password for remote access Enable Disable 9 4 3 Password settings poli cy Password settings poli cy Minimum number of...

Page 424: ...yption Enable Disable Use TPM to store pass word and key Use TPM to store pass word and key Enable Disable 9 6 Log Log function Force recording of audit log Force recording of audit log Enable Disable...

Page 425: ...9 7 3 Storage Storage policy Force complete dele tion of data Force complete dele tion of data Enable Disable XX represents alphanumeric characters 425...

Page 426: ...on the printer making printing scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults refer to Setup Guide and...

Page 427: ...disable WSD Enable Timeout settings WSD 15 minutes Enable disable Bonjour Enable Bonjour service name Canon ModelName LPR protocol settings Enable RAW protocol Enable LLMNR Enable Wi Fi DRX settings...

Page 428: ...e depends on printer To check value use operation panel 2 ab is specified at random and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for...

Page 429: ...ect up to 5 devices to the printer at the same time with Wireless Direct Check the usage restrictions and connect the printer to the Wireless Direct Restrictions Connecting a smartphone tablet compute...

Page 430: ...he bottom of the list of Wi Fi connections and scan the QR code Scan the displayed QR code with the Android standard camera app or smartphone tablet app Scan the displayed QR code with a QR code readi...

Page 431: ...the same as that of your wireless communication device and select Yes You can print from your smartphone or tablet by installing the App Download it from App Store and Google Play For iOS device For A...

Page 432: ...2 You can check the updated setting Note To show the password select Show password To hide the password select Hide password Change password Change the password for Wireless Direct To set manually 1 S...

Page 433: ...the setting to display the confirmation screen 2 4GHz 5GHz Switch Change the frequency used for Wireless Direct While using Wireless Direct 2 4 GHz the connection of nearby Bluetooth speakers may be i...

Page 434: ...Problems While Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 434...

Page 435: ...the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode or to upd...

Page 436: ...network settings of your smartphone tablet are not identical with those of the wireless router change the network settings of it to match with those of the wireless router Check 5 Make sure the printe...

Page 437: ...our device For details refer to your device s instruction manual Check 4 Check that printer is selected as connection for devices e g smartphone tablet Select the network name SSID for Wireless Direct...

Page 438: ...ation becomes poor Place the printer and the device close to each other Check 7 Check that 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Note Depen...

Page 439: ...Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper No Paper Error Resolving Print Quality Problems Change to Offline Windows No Ink Level Appears in Canon IJ Status Monitor Win...

Page 440: ...plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is...

Page 441: ...not print properly if you are using a printer driver for a different printer For Windows Make sure Canon XXX series where XXX is your printer s name is selected in the Print dialog box Note If multip...

Page 442: ...quality After printing is completed select Off for Prevention of Print Data Loss Check 8 If printing from your computer restart the computer Restart the computer and try printing again Important For...

Page 443: ...tation regardless of the printing orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper In th...

Page 444: ...outlet 1 2 Fold one A4 sheet in half and insert it horizontally into the rear tray 2 Insert the paper so that your hand does not directly touch the part in the center of the rear tray when removing th...

Page 445: ...des it so do this only when necessary Check 9 If two or more sheets of paper feed from cassette at once clean inside of cassette Cleaning Cassette Pads Check 10 Are transport unit attached properly Se...

Page 446: ...atched The method for checking the paper and print quality settings differs depending on what you are using your printer for Printing from printer Check the settings using the operation panel of the p...

Page 447: ...Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl Vertical Line Next to Image 4...

Page 448: ...Smudged Uneven Colors Streaked Colors Printed Barcodes Are Not Recognized Note Depending on the specifications of the printer you are using some of the features described connection scanner copy and e...

Page 449: ...t with new ones Replacing a FINE Cartridge Check 3 Is the FINE cartridge attached properly Check that there is no orange tape left on the FINE cartridge If the orange tape remains on the FINE cartridg...

Page 450: ...t the nozzle check pattern and check the result For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven Step 6 Replace the...

Page 451: ...d facing up Loading Originals Check 8 Is copy source a printed paper by printer If you use a printout done by this printer as the original print quality may be reduced depending on the condition of th...

Page 452: ...isaligned distorted or print results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment p...

Page 453: ...ed Media Types Check 3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite directi...

Page 454: ...sion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the...

Page 455: ...smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To prevent staining inside the printer be sure to set the correct...

Page 456: ...Opening Remote UI for Maintenance 456...

Page 457: ...olving Print Quality Problems Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to...

Page 458: ...ss print data check box and click OK Important Clear the check box once printing is complete Check 2 Are you trying to print a large data file Windows If you are trying to print a large data file prin...

Page 459: ...u trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on...

Page 460: ...ality settings Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During 2 sided printing or too m...

Page 461: ...rforming the print head alignment perform print head alignment manually Aligning the Print Head Manually Check 3 Is copy source a printed paper by printer If you use a printout done by this printer as...

Page 462: ...ed to the next step 3 Check the name of the MP Drivers Printer Driver 3 Check the names of the printer and MP Drivers Printer Driver match Set the using printer as default Default Printer Keeps Changi...

Page 463: ...ion Assistant to change settings 5 Diagnose and repair the network connections using Wi Fi Connection Assistant Download Wi Fi Connection Assistant from the below page and install it on your computer...

Page 464: ...Scanning Problems Windows Scanning Problems 464...

Page 465: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 465...

Page 466: ...SB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 With network connect...

Page 467: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicati...

Page 468: ...Scanning Problems macOS Scanning Problems 468...

Page 469: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 469...

Page 470: ...cable to a different USB port on the computer Check 5 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 6 Restart the computer C...

Page 471: ...te The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scann...

Page 472: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer s Connection to Network or Devices Wrong Language Appears in LCD 472...

Page 473: ...eck 2 Make sure power cord is securely connected to printer and then turn on again Check 3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not so...

Page 474: ...set the printer to turn off automatically after a specified time the power will shut off by itself once that time has elapsed 1 Check that printer is turned on 1 2 Select Setup on HOME screen 2 3 Sele...

Page 475: ...rly Note If your system environment does not support Hi Speed USB the printer operates at the slower speed of Full Speed or Low Speed In this case the printer works properly but printing scanning spee...

Page 476: ...d USB connection The types of USB cables that can be used differ depending on your printer Check the shape of the USB cable connection of the printer What Is USB cable Does the USB port on your comput...

Page 477: ...tions below to select your language 1 Select HOME button 1 2 Select Setup 2 Using Touch Screen 3 Select 3 4 Select sixth setting item from top 4 5 Select a language for touch screen 5 6 Select button...

Page 478: ...vers Printer Driver Installation Windows Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Updating MP Drivers Printer Driver in Network Environment Windows Disable...

Page 479: ...iver 1 For Windows 11 Select Settings Apps Select Apps features For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if there is Canon XXX s...

Page 480: ...f the printer Important Check the orientation of the Type B connector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check 2 Follow procedure below...

Page 481: ...test MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart your computer choose Re...

Page 482: ...Printer Driver for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers Printer Driver according to the specifie...

Page 483: ...Errors and Messages When Error Occurred Message Is Displayed 483...

Page 484: ...paper runs out or jams a troubleshooting message is displayed automatically For some errors a support code error number is also displayed Take the appropriate action described in the message When a Su...

Page 485: ...are displayed on the Printer s Touch Screen For details on how to resolve errors with Support Codes see List of Support Codes for Printer Errors For details on how to resolve errors without Support C...

Page 486: ...efer to Turning the Printer On and Off for the correct way to turn the power off Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a commun...

Page 487: ...below to check the device status 1 Select Control Panel Hardware and Sound Device Manager 1 Note If the User Account Control screen is displayed select Yes 2 Open USB Printing Support Properties 2 Do...

Page 488: ...Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers Could not print Application name File name Try printing again once the current job is complete 488...

Page 489: ...paper runs out or jams a troubleshooting message is displayed automatically For some errors a support code error number is also displayed Take the appropriate action described in the message When a Su...

Page 490: ...are displayed on the Printer s Touch Screen For details on how to resolve errors with Support Codes see List of Support Codes for Printer Errors For details on how to resolve errors without Support C...

Page 491: ...to 1ZZZ 1000 1003 1070 1071 1072 1073 1200 1300 1303 1304 1309 1310 1313 1401 1403 1430 1485 1496 15A1 15A2 1650 1651 1682 1684 1686 1687 1688 1717 1718 1719 171A 1723 1724 1725 1726 1727 1871 1876 20...

Page 492: ...6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6D01 7000 to 7ZZZ 7500 7600 7700 7800 8000 to 8ZZZ 8300 A000 to ZZZZ B20B C000 C001 C100 C101 Note If no support code is displayed but...

Page 493: ...Are Jammed Check 2 Is the jammed paper visible in the paper output slot A Removing Jammed Paper through Paper Output Slot Check 3 Are there any foreign objects in the feed slot of the rear tray B What...

Page 494: ...en the printer s scanning unit cover and remove jammed paper inside the printer Removing Jammed Paper inside Printer 2 Select OK on printer s touch screen 2 The printer resumes printing Reprint the pa...

Page 495: ...n Rear Tray Note Make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it...

Page 496: ...ding Plain Paper in Cassette Note Make sure you are using suitable paper and loading it correctly 3 Select OK on printer s touch screen 3 The printer resumes printing Reprint the page you were printin...

Page 497: ...h this part by touching it with paper or your hand it could damage the printer 4 Check if jammed paper is under FINE cartridge holder 4 If the jammed paper is under the FINE cartridge holder move the...

Page 498: ...d paper firmly with both hands 5 If the paper is rolled up pull it out and grasp the edges of the paper 6 Slowly pull out jammed paper so as not to tear it 6 Pull out the paper at an angle of about 45...

Page 499: ...INE cartridge holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces C in the printer Note If you are unable to remove the jammed paper detach the rear co...

Page 500: ...Rear Tray Loading Plain Paper in Cassette Note Make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A...

Page 501: ...per from Rear Side 1 Press printer s Stop button 1 2 Turn off printer and unplug it 2 3 Retract rear tray and paper output tray 3 4 Turn printer so that rear side of printer faces toward you 4 5 Detac...

Page 502: ...p pull it out and grasp the edges of the paper Note Do not touch the inner parts of the printer If you are unable to remove the jammed paper follow the steps below to detach the transport unit and the...

Page 503: ...not touch the inner parts of the printer 3 Make sure all jammed paper is removed 3 4 If parts A are raised tip them toward you 4 Important If you replace the transport unit without lowering parts A to...

Page 504: ...unit until it reaches the back of the printer and clicks into place 7 Attach rear cover 7 Insert the projections of the right side of the rear cover into the printer and then push the left side of th...

Page 505: ...rrectly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer 10 Redo printing 10 All jobs in the print queue are c...

Page 506: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 506...

Page 507: ...ts in the rear tray What to Do After loading the paper in the rear tray correctly follow the messages displayed on the printer s touch screen Loading Photo Paper Plain Paper in Rear Tray Loading Envel...

Page 508: ...y What to Do After loading the paper in the cassette correctly follow the messages displayed on the printer s touch screen Loading Plain Paper in Cassette Note This error may occur if the transport un...

Page 509: ...Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Always close the scanning unit cover after opening it to replace FINE cartridges or for any other reason...

Page 510: ...talled What to Do Install the FINE cartridge If this does not solve the problem the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Note To cancel printing...

Page 511: ...INE cartridge and reinstall it If the error is not resolved the FINE cartridge may be damaged Replace the FINE cartridge with a new one Replacing a FINE Cartridge If this still does not solve the prob...

Page 512: ...tridge is not installed What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press...

Page 513: ...stalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on remo...

Page 514: ...zed What to Do Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer Install the appropriate ink cartridge If you want to cance...

Page 515: ...to the following page and check the connection status between the printer and the network Cannot Find Printer on Network Cannot Print Web Service License Agreement Status Print the network setting inf...

Page 516: ...ridge cannot be recognized What to Do Replace the FINE cartridge Replacing a FINE Cartridge If this does not solve the problem the printer may be damaged Contact your nearest Canon service center to r...

Page 517: ...inter s cover replace each ink cartridge identified by the printer as having an issue and close the printer s cover Canon recommends the use of new genuine Canon ink cartridges for optimal image quali...

Page 518: ...t cover to open the ink cartridge locking cover and then remove the FINE cartridges Make sure that the FINE cartridges are compatible with this printer and reinstall them Press down the ink cartridge...

Page 519: ...ridge s OR b Open the scanning unit cover replace each ink cartridge identified by the printer as being empty and close the scanning unit cover Canon recommends the use of new genuine Canon ink cartri...

Page 520: ...1723 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge 520...

Page 521: ...stalled maintenance cartridge cannot be used This printer cannot use maintenance cartridges that have been installed in other printers What to Do Replace with a new maintenance cartridge Replacing the...

Page 522: ...stalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on remo...

Page 523: ...e the maintenance cartridge Replacing the Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used When this messa...

Page 524: ...to Do The printer will not be able to print with a full maintenance cartridge Tap the printer s OK button to cancel the error and then prepare a new maintenance cartridge For details on the maintenan...

Page 525: ...ter loading the paper in the cassette and installing the cassette in the printer follow the messages displayed on the printer s touch screen Important Align the paper guides of the cassette with both...

Page 526: ...To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the cassette and retry printi...

Page 527: ...e 4 The paper information is used to specify the print settings in step 5 5 Specify paper information paper size and media type 5 When copying 1 Select Settings 1 2 Specify paper information paper siz...

Page 528: ...s on the Printer Driver and the Printer Media Type 6 Redo printing copying 6 Other Measures Load paper specified in print settings To replace the paper in the cassette with paper suitable for the prin...

Page 529: ...nformation matches the print settings Print without changing paper and print settings For example to continue printing copying with a mismatch between the paper loaded in the cassette and the paper in...

Page 530: ...loaded paper may not be displayed Disable notifications for 2110 error To disable the function to detect paper setting mismatch follow the steps below 1 Select Setup on printer s HOME screen 1 2 Sele...

Page 531: ...4 Select Disable 4 531...

Page 532: ...ifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the printer and retry printing copying foll...

Page 533: ...e 4 Check paper information paper size and media type 4 The paper information is used to specify the print settings in step 5 When using paper from the rear tray Check the paper information paper size...

Page 534: ...te Check the paper information paper size and media type 5 Specify paper information paper size and media type 5 When copying 1 Select Settings 1 2 Specify paper information paper size and media type...

Page 535: ...the Printer Driver and the Printer Media Type 6 Redo printing copying 6 Other Measures Load paper specified in print settings To replace the paper in the rear tray cassette with paper suitable for the...

Page 536: ...n changing the paper in the rear tray When changing the paper in the cassette 4 Check paper information paper size and media type 4 When the paper in the rear tray is changed Confirm that the paper in...

Page 537: ...continue printing copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer follow the steps below Important The printed result may not be...

Page 538: ...error To disable the function to detect paper setting mismatch follow the steps below 1 Select Setup on printer s HOME screen 1 2 Select Feed settings 2 3 Select Paper settings mismatch Copy or Paper...

Page 539: ...4 Select Disable 4 539...

Page 540: ...te To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry pr...

Page 541: ...dia type 4 The paper information is used to specify the print settings in step 5 Check the paper information paper size and media type and select Yes 5 Specify paper information paper size and media t...

Page 542: ...and the Printer Paper Size Paper Settings on the Printer Driver and the Printer Media Type 6 Redo printing copying 6 Other Measures Load paper specified in print settings To replace the paper in the...

Page 543: ...firm that the paper information displayed matches the print settings and then select Yes Print without changing paper and print settings For example to continue printing copying with a mismatch betwee...

Page 544: ...ect Print with the loaded paper 2 Note Depending on your printer s settings Print with the loaded paper may not be displayed Disable notifications for 2114 error To disable the function to detect pape...

Page 545: ...2 Select Feed settings 2 3 Select Paper settings mismatch Copy or Paper settings mismatch Other 3 4 Select Disable 4 545...

Page 546: ...d replacing soon What to Do Select OK on the printer s touch screen to cancel the error You cannot replace the internal parts of the printer yourself Contact your nearest Canon service center to reque...

Page 547: ...3252 Cause The maintenance cartridge is almost full What to Do The printer will not be able to print with a full maintenance cartridge Tap the printer s OK button to clear the error message 547...

Page 548: ...annot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings paper size and media type specified when printing and retry p...

Page 549: ...licks into place Make sure FINE cartridge holder motion is not impeded by protective material jammed paper etc Remove any impediment Important Do not touch the clear film A and white belt B If you soi...

Page 550: ...ter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to reque...

Page 551: ...ter error has occurred What to Do Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to reque...

Page 552: ...efer to Turning the Printer On and Off for the correct way to turn the power off Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a commun...

Page 553: ...below to check the device status 1 Select Control Panel Hardware and Sound Device Manager 1 Note If the User Account Control screen is displayed select Yes 2 Open USB Printing Support Properties 2 Do...

Page 554: ...Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers Could not print Application name File name Try printing again once the current job is complete 554...

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