Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Is the printer connected to the wireless router?
Use the icon on the LCD to check the connection status between the printer and wireless router. If the
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
Check4
Are network settings of printer identical with those of wireless router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
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Summary of Contents for PIXMA TR4520
Page 1: ...TR4500 series Online Manual English...
Page 77: ...Note This setting item is not available depending on the printer you are using 8 Click Set 77...
Page 81: ...Loading Paper Loading Plain Paper Loading Photo Paper Loading Envelopes 81...
Page 103: ...103...
Page 135: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 135...
Page 160: ...Main Components Front View Rear View Inside View Operation Panel 160...
Page 177: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 177...
Page 205: ...3 Press the OK button after deleting all the numbers and the letters 205...
Page 231: ...Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others 231...
Page 242: ...Note Selecting Scaled changes the printable area of the document 242...
Page 260: ...In such cases take the appropriate action as described 260...
Page 295: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 295...
Page 315: ...Note To set the applications to integrate with see Settings Dialog Box 315...
Page 328: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 328...
Page 415: ...4 When a confirmation message is displayed click Yes 415...
Page 423: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 423...
Page 433: ...Other Useful Fax Functions Document Stored in Printer s Memory 433...
Page 469: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 469...
Page 501: ...Scanning Problems Windows Scanning Problems 501...
Page 502: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 502...
Page 506: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 506...
Page 511: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax 511...
Page 515: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 515...
Page 530: ...Errors and Messages An Error Occurs Message Support Code Appears 530...