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Canon PIXMA MX310 series, Service Manual

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Canon PIXMA MX310 series Service Manual Download Page 2

 

TABLE OF CONTENTS 

 

 

1.    LIST OF ERROR DISPLAY / TROUBLESHOOTING

 

1-1.

 

Operator Call Errors

 

1-2.

 

Service Call Error (Cyclic Blinking in Orange (Alarm LED) and Green (ON/OFF LED))

 

1-3.  Fax Errors

 

 

2.  ADJUSTMENT / SETTINGS

 

2-1.  Service Mode

 

2-2.  PTT Parameter Mode

 

2-3.  User Mode

 

2-4.    Notes on Service Part Disassembling / Reassembling

 

2-5.  Grease Application

 

2-6.    Notes on Machine Transportation

 

 

3.    EXTERNAL VIEW / PARTS LIST

 

3-1.    External Parts / Power Supply Unit / Logic Board Ass’y

 

3-2.  ADF / Scanner

 

3-3.  Printer Unit (1/2)

 

3-3.  Printer Unit (2/2)

 

3-4.  Parts List

 

 

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Summary of Contents for PIXMA MX310 series

Page 1: ...ght 2007 Canon U S A This technical publication is the proprietary and confidential information of Canon U S A which shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use is prohibited ...

Page 2: ... 1 3 Fax Errors 2 ADJUSTMENT SETTINGS 2 1 Service Mode 2 2 PTT Parameter Mode 2 3 User Mode 2 4 Notes on Service Part Disassembling Reassembling 2 5 Grease Application 2 6 Notes on Machine Transportation 3 EXTERNAL VIEW PARTS LIST 3 1 External Parts Power Supply Unit Logic Board Ass y 3 2 ADF Scanner 3 3 Printer Unit 1 2 3 3 Printer Unit 2 2 3 4 Parts List 2 32 ...

Page 3: ...osed 1250 OPEN PAPER OUT TRAY Open the paper output tray Paper jam 1300 PAPER JAMMED CLEAR PAPER JAM AND PRESS OK Remove the jammed paper and press the OK button Ink cartridge not installed or not properly installed 1401 U051 CHECK INK U051 Install the ink cartridge properly Ink cartridge temperature sensor error 1403 U052 COOLING HEAD Re set the ink cartridge If the error is not cleared the ink c...

Page 4: ...r to disable the function to detect the remaining ink amount Warning The ink absorber becomes almost full 1700 REQ SERVICE SOON Pressing the OK button will exit the error and enable printing without replacing the ink absorber However when the ink absorber becomes full no further printing can be performed unless the applicable ink absorber is replaced Warning The platen ink absorber becomes almost ...

Page 5: ...nk absorber or platen ink absorber becomes full Ink absorber kit Replace the ink absorber and clear the applicable ink absorber counter 8 times Print head temperature rise error 5200 The print head temperature exceeded the specified value Ink cartridge Logic board 9 times EEPROM error 6800 6801 A problem occurred in writing to the EEPROM Logic board 10 times VH monitor error B200 The internal temp...

Page 6: ...eiving Image data received in the memory cleared 2 Service error codes Error code TX RX Meaning 100 TX Re transmission of the procedure signal has been attempted the specified number of times but failed 101 TX RX Sender s modem speed does not match the receiving machine 102 TX Fallback is not available 103 RX EOL has not been detected for 5 seconds or 15 seconds in CBT 104 TX RTN or PIN has been r...

Page 7: ... received 285 TX After EOP transmission DCN has been received 286 TX After EOM transmission DCN has been received 287 TX After MPS transmission DCN has been received 288 TX After EOP transmission a signal other than PIN PIP MCF RTP RTN has been received 289 TX After EOM transmission a signal other than PIN PIP MCF RTP RTN has been received 290 TX After MPS transmission a signal other than PIN PIP ...

Page 8: ...dure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 759 TX After transmitting PPS MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed 760 TX After transmitting PPS EOM in ECM transmission no significant signal has been received and re transmission of the procedure signal ...

Page 9: ...specified times but failed 777 TX After transmitting EOR MPS in ECM transmission DCN has been received 778 TX After transmitting EOR MPS in ECM transmission re transmission of the procedure signal has been attempted the number of specified times but failed or T5 time over 60 sec has occurred 779 TX After transmitting EOR MPS in ECM transmission ERR has been received 780 TX After transmitting EOR E...

Page 10: ... EOR EOP in ECM transmission ERR has been received 790 RX After receiving EOR EOP in ECM reception ERR has been transmitted 791 TX RX During the ECM mode procedure a signal other than a significant one has been received 792 RX In ECM reception PPS NULL between partial pages has not been detected 793 RX During high speed signal reception in ECM no effective frame has been detected and a time over h...

Page 11: ...then press the ON OFF button Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED Time s LED indication Function Remarks 0 times Green Power Power off When the ink cartridge is not installed the carriage returns and locks in the home position capped 1 time Orange Alarm Service test print Service test print ...

Page 12: ...Orange Alarm Return to the menu selection 12 times Green Power Button and LCD test See Button and LCD test below 13 times Orange Alarm Ink absorber counter setting See Ink absorber counter setting below 14 times Green Power Return to the menu selection 15 times Orange Alarm Return to the menu selection 16 times or more Green Power Return to the menu selection Note If the Stop Reset button is press...

Page 13: ...N OFF LED lights Destination settings In the destination settings mode press the Stop Reset button the specified number of time s according to the destination listed in the table below and press the ON OFF button Time s LED indication Destination 0 times Green Power No change of the destination 1 time Orange Alarm Japan 2 times Green Power Korea 3 times Orange Alarm US 4 times Green Power Europe 5...

Page 14: ...ll dots black are displayed 2 In the button and LCD test mode each time the OK button is pressed the following LEDs are turned off 1 time ON OFF LED is turned off 2 times In Use Memory LED is turned off 3 times Alarm LED is turned off 3 After all the above LEDs are turned off the key entering will be available Press each button of the operation panel Each time the button is pressed the buzzer soun...

Page 15: ...al 26 Black Start 27 Color Start 28 Stop Reset Note There is no buttons corresponding to the number 29 40 Accordingly after pressing all 28 buttons the segments of the number 29 40 become undisplayed automatically and nothing is displayed on the LCD 4 After pressing the OK button one time or two times in the above status the font is changed as follows 1 time Russian font 15 32 ...

Page 16: ...ess the Stop Reset button the specified number of time s according to the ink absorber whose value should be set Time s 1 Ink absorber 0 times Main ink absorber 1 time Platen ink absorber 2 times Both the main and platen ink absorbers 3 times or more Press the ON OFF button to return to the ink amount setting mode 4 Press the ON OFF button to enter the ink absorber counter setting mode 5 Press the...

Page 17: ...the service mode How to enter the PTT parameter mode 1 In the user mode press the SCAN button to enter the scan mode 2 a Press 9 7 6 9 to enter the PTT parameter mode 2 b Press 9 7 6 8 to print the PTT parameter setting value How to finalize the data Press the OK button to finalize the data and press the Stop Reset button to save the data How to finish the PTT parameter mode Press the ON OFF butto...

Page 18: ... time the OK button is pressed the SW is changed from 01 to 20 Be careful not to enter the SW numbers which are not used in servicing The SW numbers which are used in servicing SW 01 02 03 04 05 06 07 10 11 13 The SW numbers which are not used in servicing as of August 2007 SW 08 09 12 14 20 3 Since each SW has 8bit information use the right or left arrow key to move the cursor to the bit to be sp...

Page 19: ...the right or left arrow key or numeric keypad to enter the setting value The selection of the setting value varies depending on the item 4 After entering the setting value press the OK button to finalize it See the G3 Facsimile Service Data Service Handbook for the definition and description of each bit of the SW English QY8 13BC 010 Japanese QY8 12B6 020 5 After finalizing the setting value of ea...

Page 20: ...PTT PARAMETER output sample for the MX310 US model 20 32 ...

Page 21: ...erform deep cleaning only when necessary Manual print head alignment Perform via the machine operation panel or from the MP driver Maintenance tab Set 2 sheets of plain paper A4 or Letter in the rear tray Print head alignment value printing Perform via the machine operation panel or from the MP driver Maintenance tab Confirmation of the current print head alignment values Paper feed roller cleanin...

Page 22: ...ay be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other purpose 2 Main chassis carriage rail attachment position adjustment Carriage rail attachment When attaching the carriage rail the following adjustment will be needed 1 When removing the screws make marks where the screws are 2 When attaching the carriage rail fasten the screws to each marked position 3 Afte...

Page 23: ...2 Loosen the screws to adjust the head to paper distance When the print head contacts paper Raise the chassis rail from the current position When print quality deteriorates Lower the chassis rail from the current position 3 Document Pressure Sheet attachment position adjustment When attaching the document pressure sheet the following adjustment will be needed 1 Position the upper left corner of th...

Page 24: ...Eject roller shaft sliding portions on the platen 4 5 to 9mg x 3 Floil KG 107A QY9 0057 000 Slider shaft sliding portions on the back side of the bottom case 9 to 18mg x 4 End of the eject roller which contacts the bottom case 4 5 to 9mg x 1 Entire rear surface of the bottom front bent part entire upper surface of the bottom part 600 60mg 540 to 660mg Entire front surface of the bottom front part ...

Page 25: ... whose CIS unit is in the home position inappropriate position is vibrated or dropped when it is transported the scanner flat cable may be jammed damaged and the scanner may become out of work Procedure After finishing the service mode correctly the CIS unit automatically moves to the appropriate position Appropriate CIS unit position at transportation 25 32 ...

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