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Canon PIXMA MP960, Quick Start Manual

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Canon PIXMA MP960 Quick Start Manual Download Page 95

Summary of Contents for PIXMA MP960

Page 1: ...Canon Photo AII in One PI MA MP960 Quick Start Guide t Exii lnl PictBridge ...

Page 2: ...l solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 1 year limited warranty period Telephone Device for the Deaf TOO support is available at 1 866 251 3752 4 Extended Service and Support www canonesp com Canon CarePAK Extended...

Page 3: ...Canon PI MA MP960 Photo AII in One Quick Start Guide ...

Page 4: ... dissemination of products with functions that effectively reduce energy consumption It is an open system in which business can participate voluntarily The targeted products are office equipment such as computers monitors printers faxes and copiers Their standards and logos are uniform among participating nations All information regarding non Canon products was compiled from publicly available inf...

Page 5: ...Photographs Directly from a Compliant Device 43 Printing from a PictBridge Compliant Device 43 Routine Maintenance 50 Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern 58 Print Head Cleaning 60 Print Head Deep Cleaning 62 Aligning the Print Head 64 Cleaning You...

Page 6: ...o select the mode then press the OK button Example Select Memory card The selected mode screen will be appeared 2 Select the mode This section describes the procedure to display each mode from the HOME screen 1 Display the HOME screen 1 Press the HOME button The HOME screen will be displayed You can select the following modes on the HOME screen Copy You can copy in various layouts See Copying on p...

Page 7: ...Buttons A NAVI button B Function buttons A B NAVI Button You can easily reach the function that you want to perform Select what you want to do on the navigation menu then press the OK button Function Buttons Two Function buttons enable you to select menus displayed at the bottom of the LCD The screen that appears when you press a Function button depends on the screen that is displayed and which Fu...

Page 8: ...mp flashes blue and changes to steady non flashing light Important If the ALARM lamp lights up or flashes orange and an error message is displayed on the LCD see Error Message Is Displayed on the LCD on page 72 2 If you are using the machine connected to a computer turn on your computer Turning off the Machine 1 To turn off the machine press the ON OFF button When the POWER lamp stops flashing the...

Page 9: ...er save mode See Other Settings in Changing the Machine Settings of User s Guide on screen manual When you try to copy or scan the machine will exit from Power save mode If you use the machine frequently we recommend that you set the Power save transfer time to 1 hour or 4 hours The Screen saver Mode The LCD goes out if the machine is not operated for 5 minutes Press any button to restore the disp...

Page 10: ...ess Max 0 98 inches 25 mm Loading Original Documents Load originals to copy or scan on the Platen Glass For details on how to load a photo see Scanning a Photo on page 37 For details on how to load a film see Scanning a Film on page 37 W Note Make sure any glue ink correction fluid or the like on the original document is completely dry before loading it on the Platen Glass 1 Load the original docu...

Page 11: ...malfunction or the Platen Glass to break W Note The machine cannot scan the area within about 0 04 inches 1 mm from the rear edge and within about 0 04 inches 1 mm from the left edge of the Platen Glass You can also scan in originals that are up to 0 98 inches 25 mm thick such as books Set them on the Platen Glass in the same way as paper documents 2 Gently close the Document Cover Before Printing...

Page 12: ...oto Paper GP 502 10 sheets Letter 10 sheets Letter Glossy Glossy 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 Photo x 152 4 mm x 152 4 mm Paper Photo Paper PP 101 10 sheets A4 Letter 5 x 10 sheets A4 Letter 5 x Photo Plus Plus Glossy 4 7 127 0 x 177 8 mm 7 127 0 x 177 8 mm Glossy 20 sheets 4 x 6 101 6 20 sheets 4 x 6 101 6 x 152 4 mm x 152 4 mm Photo Paper PP 1 01 D 10 sheets A4 Letter 5 x 10 sheet...

Page 13: ...er be sure to select Sticker print in Easy photo reprint mode Refer to Printing on a Sticker Sticker Print in Using Other Useful Printing Functions of the User s Guide on screen manual When copying photos onto sticker paper from a film be sure to select Sticker print in Film print mode Refer to Printing on a Sticker Sticker Print in Using Other Useful Printing Functions of the User s Guide on scre...

Page 14: ... with adhesives Paper decorated with glitter etc Photo Paper Pro Guidelines Do not touch the print surface until the ink is dry approximately 30 minutes Colors in dark images may appear indistinct at first but will become clearer after approximately 30 minutes Images may become smudged if you place printouts in an album before the ink is completely dry We recommend to allow the ink to dry for 24 h...

Page 15: ...Glossy Photo Paper Plus Semi gloss Photo Paper Pro Fine Art Paper Photo RagTM Photo Stickers Media Suited for Business Documents High Resolution Paper Using the Auto Sheet Feeder and the Cassette This machine offers two paper sources to load printing paper the Auto Sheet Feeder found at the top of the machine and the Cassette found at the front of the machine A Auto Sheet Feeder B Cassette Before ...

Page 16: ...lamp lights up when feeding from the Auto Sheet Feeder and the Cassette lamp lights up when feeding from the Cassette Before you print make sure that the paper source selection matches the paper source where you actually loaded paper To change the paper source simply press the Paper Feed Switch For details see Changing the Paper Source on page 15 W Note You can also select the paper source using t...

Page 17: ...fy the type and size of paper to be fed from the Cassette using the printer driver You can print more efficiently by specifying the type of paper you use regularly this way since the paper source will be switched automatically to the Cassette for this paper W Note Some types and sizes of paper are not loadable in the Cassette and requires the use of the Auto Sheet Feeder See Paper Handling on page...

Page 18: ...utomatically switch the paper source when either paper source runs out of paper during printing W Note For details on how to load paper see Loading Paper on page 16 For details on printer driver settings refer to the Printer Driver Guide on screen manual A Auto Sheet Feeder Load plain paper 8 Cassette Load plain paper Before Printing ...

Page 19: ...g with Windows on page 27 or Printing with Macintosh on page 28 If a setting other than Paper Feed Switch is selected for Paper Source in the printer driver the printer driver settings takes precedence when printing For details on paper source selection using the printer driver refer to the Printer Driver Guide on screen manual r lk A O 8 C A Auto Sheet Feeder lamp B Paper Feed Switch C Cassette l...

Page 20: ...rd sizes for the Cassette 3 5 x 5 to 8 5 X 11 69 89 0 x 127 0 mm to 215 9 x 297 0 mm Paper weight 17 to 28 Ib 64 to 105 gsm non Canon genuine plain paper However you can use art paper that is not produced by Canon that is up to 53 Ib 200 gsm only in the Auto Sheet Feeder Do not use paper heavier than this except for supported Canon genuine paper as it could jam in the machine You can load up to 15...

Page 21: ...s follows Put unused paper back into the package and keep them on a level surface Take out only the necessary number of sheets from the package just before printing 2 Prepare to load paper 1 Open the Sheet Feeder Cover and pull out the Paper Support 2 Open the Paper Output Tray Put your finger on the top of the Paper Output Tray and open it gently 3 Open the Output Tray Extension 4 Press the Paper...

Page 22: ... driver settings see Printing with Windows on page 27 or Printing with Macintosh on page 28 A 2 Do not load higher than the Load Limit Mark A Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and requires the use of the Auto Sheet Feeder If you intend to use only the Cassette check for any usage restrictions in advance See Paper Handling on page 8 Importa...

Page 23: ...the Output Tray Extension 3 Press the Paper Feed Switch so that the Cassette lamp A lights W Note When performing copy direct printing without using a computer select the page size selected in Page size in each mode For details on settings in each mode see Changing the Paper and Print Settings on page 22 When using the machine connected to a computer select the page size of the loaded paper in Pag...

Page 24: ...e the right side of the Paper Support Load with the front face UP and the rear flaps DOWN on the left A maximum of 10 envelopes can be loaded at once Important Make sure that the Cover Guide is set upright when you load paper in the Auto Sheet Feeder 3 1 1 Printing orientation 2 Make sure the flaps are folded 2 Pinch the Paper Guide and slide it against the left side of the envelope 3 Press the Pa...

Page 25: ...aded at once 1 Make sure the flaps are folded 2 Slide the Paper Guides against the side of the envelope 3 Press the Paper Feed Switch so that the Cassette lamp lights up 1 Printing orientation 4 In the printer driver select Envelope in Media Type and then select DL Env or Comm Env 10 in Page Size For details on printer driver settings see Printing with Windows on page 27 or Printing with Macintosh...

Page 26: ... printing or print quality W Note Paper size media type and print quality settings are specified for the paper source selected by the Paper Feed Switch Confirm the selected paper source 1 You can specify the reduction or enlargement method Fit to page Zoom 25 400 100 Preset ratio 2 You can specify the intensity Turn the Easy Scroll Wheel clockwise to increase intensity or counterclockwise to decre...

Page 27: ...lected when the Auto Sheet Feeder is selected as the paper source W Note Some of these options are not available depending on the country of purchase 5 Specify the media type Glossy Photo Paper Matte Photo Paper Photo Plus Glossy Plain paper Photo Paper Pro 6 Adjust print quality according to the original Fast speed priority Standard High quality priority W Note Fast speed priority can be selected...

Page 28: ...ory Card on page 34 or Printing Scanned Photographs on page 41 1 Select the paper source Before printing confirm that the location where you have loaded paper is selected as the paper source Press the OK button to change the paper source 2 Select the page size Credit card A4 8 5 x 11 215 x 279 8 x 10 203 2 x 254 0 5 x 7 127 x 177 8 4 x 6 101 6 x 152 4 Wide 4 x 7 1 101 x 180 Important Credit card c...

Page 29: ... settings 1 llIlIllllIjf_ 14 1 Select bordered or borderless print Bordered Borderless W Note When Plain paper is selected in Media type bordered printing will be performed even if you select Borderless 2 Activate deactivate to print the shooting date on a photo 1 Print the shooting date on a photo Date OFF Date ON 3 Activate deactivate to print the file no on a photo 1 Print the file no on a phot...

Page 30: ...r ON 9 Activate deactivate Image optimizer function 1 Corrects and smooths the jagged contours for printing Image optimizer OFF Image optimizer ON 1 0 Adjust brightness Brightness 2 Brightness 1 Brightness standard Brightness 1 Brightness 2 11 Adjust contrast Contrast 2 Contrast 1 Contrast standard Contrast 1 Contrast 2 12 Adjust color hue Color hue red 2 Color hue red 1 Color hue original Color h...

Page 31: ...o print using an appropriate application software 4 Select Print on the application software s File menu 5 Make sure that Canon MP960 Printer is selected and click Preferences or Properties 6 Specify the required settings and click OK Make sure that Paper Feed Switch is selected in Paper Source EEl Note For details on other printer driver functions click Help or Instructions to view the online hel...

Page 32: ...clicked 2 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 3 Create a document or open a file to print using an appropriate application software 4 Select Page Setup on the application software s File menu 5 Confirm that MP960 is selected in Format for 6 Select the desired paper size in Paper Size 7 Click OK S Select Print on the application software s Fil...

Page 33: ...Scanning Using the Operation Panel of the Machine 1 Turn on the machine See Turning the Machine On and Off on page 4 2 Load the original document on the Platen Glass See Handling the Original Document on page 6 and on setting a photo see Scanning a Photo on page 37 3 Select Scan on the HOME screen See Basic Operation for the Operation Panel on page 2 4 Select the scan operation then press the OK b...

Page 34: ...ake sure that the proper paper source is selected See Changing the Paper Source on page 15 5 Specify copy settings 1 Confirm the page size media type or other settings To change the settings select the item and press the OK button 2 Use the or button to specify the number of copies 6 Load the original on the Platen Glass See Loading Original Documents on page 6 1 __ 1 I I t t I t I l 2 7 Press the...

Page 35: ...page without borders 2 on 1 copy Copies two original pages onto a single sheet of paper by reducing each image 4 on 1 copy Copies four original pages onto a single sheet of paper by reducing each image Four different layouts are available Image repeat Copies an image multiple times onto a single page For the number of times to repeat the image you can select from Auto layout or the machine s pre d...

Page 36: ...rive SmartMedia Supports 3 3 V card only 1 MB and 2 MB cards are not supported MEMORY STICK MEMORY STICK PRO SO Secure Digital memory card MultiMediaCard ver 3 31 MEMORY STICK Duo 2 MEMORY STICK PRO Duo 2 Mini SO Card 2 1 Requires purchase of a separate compact flash card adapter for xD Picture cards 2 Use the special adapter provided with the card 32 Printing from a Memory Card ...

Page 37: ...ard SmartMedia MEMORY STICK MEMORY STICK PRO MEMORY STICK Duo MEMORY STICK PRO Duo SO Secure Digital memory card MiniSD Card MultiMediaCard ver 3 31 Lights up Insert into the HlI r right Card Slot I Ir 7 Lights up Insert into the center part of the I right Card Slot Lights up Be sure to attach the memory card to the special adapter before inserting it into the Card Slot 4 Confirm that the Access l...

Page 38: ...t the memory card 1 Select Memory card on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Insert the memory card into the Card Slot See Inserting the Memory Card on page 33 3 Select the print menu 1 Select Select and print then press the OK button 2 Confirm the paper size media type and other settings select Next and then press the OK button To change the settings select th...

Page 39: ...nt Prints according to the Digital Print Order Format DPOF settings on your digital camera if you have specified them Captured info print Prints information on photographs at the time of its shooting Exif info in the margin of Photo index print or selected individual photos Photo index print Prints an index of all the photos saved on a memory card Print all photos Prints all photos saved on the me...

Page 40: ...lect Index sheet print then press the OK button S Insert a memory card into the Card Slot See Inserting the Memory Card on page 33 6 Select a range of images to include in the Photo Index Sheet then press the OK button 7 Press the Color button 8 Fill in the appropriate circles in the Photo Index Sheet 9 Load the type of paper you selected in the Photo Index Sheet See Loading Printing Paper on page...

Page 41: ...Easy photo reprint on the HOME screen See Basic Operation for the Operation Panel on page 2 Lift the Document Cover and load the photos on the Platen Glass Place the photos face down on the Platen Glass as follows 4 x 6 101 6 x 152 4 mm or 5 x 7 127 x 177 8 mm originals 0 4 110 mm 0 4 10 mm 0 4 10 mm 0 4 10 mm D 0 4 10 mm 4 Gently close the Document Cover and press the OK button Scanning a Film 1 ...

Page 42: ...the Document Cover and press the Color button Mounting Films Mounting a 35 mm Film Strip 1 On the film guide open the film holder Gently squeeze in the edges of the film holder to release it 2 Mount the film in the film guide with the front side the side showing the correct image face down with the frame order running from left to right and with the tip of the film set under the tabs of the film g...

Page 43: ...ounting a film strip in positions 1 to 4 of the film guide Set the Filler Sheet for film strip A over the blank area positions 7 to 12 to shield it as illustrated You do not have to shield position 5 or 6 even though there is no film mounted in it Mounting a film strip in positions 1 to 9 of the film guide Set the Filler Sheet for film strip A over the blank area positions 10 to 12 to shield it as...

Page 44: ...on the film guide parts of the images around this area may appear pale In this case set the Filler Sheet for slides 8 over the blank area positions 5 to 8 to shield it Setting the Filler Sheet for slides Mounting slides in positions 1 to 3 of the film guide Set the Filler Sheet for slides 8 over the blank area positions 5 to 8 to shield it as illustrated You do not have to shield position 4 even t...

Page 45: ... a Photo on page 37 or Scanning a Film on page 37 3 Make sure that the proper paper source is selected See Changing the Paper Source on page 15 2 Select the print menu 1 Select Select and print then press the OK button 2 Confirm the paper size media type and other settings then select Next and then press the OK button To change the settings select the item and press the OK button 3 Select the phot...

Page 46: ...n to print in black white The specified number of copies of each photo will be printed 1 1 2 _ _ 3 Using Other Useful Printing Functions Sticker print Prints your favorite photo on Canon Photo Stickers to create your own stickers Print all photos Prints all scanned photos Using Useful Display Functions Change display The display method of a photograph can be changed Trimming Edits images displayed...

Page 47: ...Connecting a PictBridge Compliant Device To connect a PictBridge compliant device to this machine use a USB cable recommended by the device s manufacturer A Caution Do not connect any equipment other than PictBridge compliant devices or optional Bluetooth Units BU 20 to the Direct Print Port of the machine If you do so electric shock fire or damage to the device could result W Note When printing p...

Page 48: ... to instructions given in the device s instruction manual 1 Make sure that the PictBridge compliant device is turned off 2 Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device The device turns on automatically If your device does not turn on automatically turn it on manually 3 Set up the PictBridge compliant device for direct printi...

Page 49: ...ce The settings below can be changed in the PictBridge settings screen on the machine when a PictBridge compliant device is connected However changes can be made in the PictBridge settings screen on the machine only when the corresponding items below are in the Default setting items the setting to follow that of the machine on the PictBridge compliant device See Confirming or Changing PictBridge P...

Page 50: ... Photo Paper Pro Photo Paper Plus Semi gloss Glossy Photo Paper Photo Paper Glossy Glossy Photo Paper Photo Paper Pro Photo Paper Pro 46 1 Exclusively used to print photo stickers When printing on sticker paper select 10 x 15 em 4 x 6 in Paper size 2 Can be selected only on certain Canon brand PictBridge compatible devices 3 Plain Paper can be selected for Paper type only when Paper size is set to...

Page 51: ... and dark portions Face corrects the contrast of backlit images Red eye corrects red eyes Date File No Print Setting You cannot change this setting on this machine The setting on the PictBridge compliant device is applied If the images already have dates superimposed when shot set this PictBridge setting item to Off If you select Date File No or Both the date and or file number will be printed ove...

Page 52: ...inting directly from a PictBridge compliant device Media type Select the media type when printing directly from a PictBridge compliant device Print quality Select the print quality when printing directly from a PictBridge compliant device Bordered Borderless Select bordered or borderless print Photo opt pro Activate deactivate the Photo Optimizer pro function Automatically optimizes brightness and...

Page 53: ...st contrast Color hue Adjust color hue Effects Applies special effects to the photo such as printing in sepia tones or with a sketch illustration like effect Printing Photographs Directly from a Compliant Device 49 ...

Page 54: ... appear despite sufficient ink levels see When Printing Becomes Faint or Colors Are Incorrect on page 56 Getting the Ink Level Information You can confirm the ink level in each ink tank by the ink lamps Open the Scanning Unit Printer Cover of the machine to confirm how the ink lamps light or flash Ink is low ___ Repeats The ink lamp flashes slowly at around 3 second intervals You can continue prin...

Page 55: ...h the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition If an empty ink tank is displayed distinctly from other ink tanks The following ink has run Replace the ink tank I l C C Ink tanks with no ink Ink has run out Replace the ink tank Printing under the current cond...

Page 56: ...document or when black and white printing is specified Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning which may be necessary to maintain the machine s performance When an ink tank is out of ink replace it immediately with a new one 1 Open the Paper Output Tray 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Make sure that the machine is tu...

Page 57: ...ay not eject properly when printing 2 Remove the orange protective cap from the bottom of the ink tank Discard the cap once it is removed Important Be sure to remove the clear film from the ink tank in the exact order shown in step 5 1 as failure to follow this step may cause the ink to leak and stain your clothes and hands Do not squeeze the side of ink tanks as this may cause the ink to leak out...

Page 58: ... start with the Inner Cover open since paper can not be fed properly 8 Gently close the Scanning Unit Printer Cover A Caution Be sure to hold the Scanning Unit Printer Cover firmly using both hands and be careful not to get your fingers caught Do not hold the LCD or the Operation Panel W Note If the error message is still displayed after the Scanning Unit Printer Cover is closed see Error Message ...

Page 59: ...ng the Print Head to dry and clog When You Are Not Using the Machine for a Long Time When you are not using the machine for a long time print or copy in both black white and in color or perform Print Head Cleaning about once a month to prevent degradation of the Print Head Numerous nozzles are installed in the Print Head for high precision printing Just as the uncapped tip of a ballpoint pen or ma...

Page 60: ...placing Ink Tanks on page 52 If an ink lamp is flashing fast even though ink remains in that ink tank it is inserted in the wrong position Make sure that the ink tank of the correct color is inserted in each position matching the label See Replacing an Ink Tank on page 50 If the ink lamp is not lit the tank is not set properly Press the mark on the ink tank until the tank clicks into place Make su...

Page 61: ...ion 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Print the nozzle check pattern 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Select Maintenance then press the OK button The Maintenance screen is displayed 3 Select Nozzle check pattern and then press the OK button The pattern print confirmation screen is 3 lii...

Page 62: ...low the nozzle check pattern is not printed correctly Replace the relevant ink tank See Replacing an Ink Tank on page 50 1 Check the nozzle check pattern you printed 1 2 BK 1 Check if lines in this pattern are missing A 8 A Good 8 Lines are missing 2 Check if there are white streaks in this pattern A 8 A Good 8 White streaks present 58 Routine Maintenance ...

Page 63: ... No Missing Lines and No White Streaks 1 Select All A and press the OK button The LCD returns to the Maintenance screen If Lines Are Missing or White Streaks Are Present 1 Select Also 8 and press the OK button The cleaning confirmation screen is displayed 2 Select Yes and press the OK button to start Print Head Cleaning See Print Head Cleaning on page 60 2 Routine Maintenance 59 ...

Page 64: ... Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Start Print Head Cleaning 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Select Maintenance then press the OK button The Maintenance screen is display...

Page 65: ...check pattern and take appropriate action See Examining the Nozzle Check Pattern on page 58 W Note If the problem is not resolved after performing steps 4 and 5 twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 62 Routine Maintenance 61 ...

Page 66: ...er Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Start Print Head Deep Cleaning 1 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 2 Select Maintenance then pres...

Page 67: ...cular color is not printed properly replace the ink tank of that color See Replacing an Ink Tank on page 50 2 If the print head nozzles are still not clean turn off the machine and perform another Print Head Deep Cleaning after 24 hours 3 If this does not solve the problem the Print Head may be damaged Contact your Canon service representative Routine Maintenance 63 ...

Page 68: ... Operation for the Operation Panel on page 2 2 Select Maintenance then press the OK button The Maintenance screen is displayed 3 Select Auto head align then press the OK button The confirmation screen is displayed W Note If you select Head alignment print the machine 3 111111111 1 exits the process after printing the current head position adjustment values 64 4 Select Yes then press the OK button ...

Page 69: ...per Output Tray and then open the Output Tray Extension 1 Put your finger on the top of the Paper Output Tray and open it gently 2 Open the Output Tray Extension 3 Press the Paper Feed Switch to select the paper source where you have loaded paper 4 Select Settings on the HOME screen See Basic Operation for the Operation Panel on page 2 5 Select Maintenance then press the OK button The Maintenance ...

Page 70: ...I 1IIIIIIII W Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical white streaks In the same way in step 9 input the numbers Columns G to J are striped vertically and column K is striped horizontally For Column K the best pattern will be smooth and have no streaks in the border indicated by the arrows 10 When the confirmation message is disp...

Page 71: ...erns for each column and input their numbers Press the OK button In the same way in step 9 input the numbers W Note When you turn off the machine be sure to press the ON OFF button on the machine Otherwise the settings made here will not be saved Routine Maintenance 67 ...

Page 72: ...he Platen Glass and Document Cover Moisten a clean soft lint free cloth and wring out excess water With it wipe the Platen Glass A the inner side of the Document Cover white sheet B and FAU lamp C Then wipe with another clean soft dry lint free cloth making sure not to leave any residue especially on the Platen Glass Important The sheet B is easily damaged so wipe it gently B t I A Cleaning the Pa...

Page 73: ...ou selected in step 2 7 Repeat step 3 three times The paper cleans the inside of the machine as it feeds through the machine If there are no signs of improvement after performing cleaning three times contact a Canon service representative Cleaning the Inside of the Machine Bottom Plate Cleaning This section describes how to clean the inside of the machine If the inside of the machine becomes dirty...

Page 74: ... the machine If the ejected paper is smudged clean the inside of the machine again If the problem is not resolved after performing cleaning again the protrusions inside the machine may be stained Clean them according to instructions See Cleaning the Protrusions Inside the Machine on page 70 Important Even if the Cassette is selected as the paper source paper will be fed from the Auto Sheet Feeder ...

Page 75: ... Printing Is Blurred Colors Are Wrong Straight Lines Are Misaligned on page 79 White Streaks on page 80 Printed Paper Curls or Has Ink Blots on page 80 Printed Surface Is Scratched Paper Is Smudged on page 80 Colors Are Uneven or Streaked on page 82 Printing Problems When Copying on page 82 Printing Does Not Start on page 82 Paper Does Not Feed Properly on page 84 Paper Jams on page 85 Error Messa...

Page 76: ...gress and you want to continue printing press the OK button with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition See Replacing an Ink Tank on page 50 W Note If multiple ink lamps are flashing red check how fast they are flashing Fast flashing at about 1 second ...

Page 77: ...epresentative as early as possible You will need to replace a particular part of the machine Disconnect the cable connecting the machine and the device and then reconnect it Depending on the model or brand of your device you may have to select a PictBridge compliant print mode on the device before connecting it to the machine You may also have to turn on the camera or select Play mode manually aft...

Page 78: ...0 An Ink tank error has occurred The lamp on the ink tank is off Replace the ink tank See Replacing an Ink Tank on page 50 Turn off the machine and unplug the power cord of the machine from the power supply After a while plug the power cord of the machine back in and then turn on the machine If the same error occurs contact a Canon service representative Turn off the machine and unplug the power c...

Page 79: ... the HOME button Wait for about 5 seconds select and then press the OK button 2 Press the button to select then press the OK button 3 Press the button four times then press the OK button If the Bluetooth unit is connected to the machine press the button five times and then press the OK button 4 Press the or button to select the language you want to be displayed then press the OK button Troubleshoo...

Page 80: ...en the My Computer window and then double click the CD ROM icon P W Note To use the Run command to start the setup program specify your disc drive and then the name of the setup program Msetup4 exe The drive letter of the disc drive depends on your computer Double click the CD ROM icon on your desktop to start installation If the CD ROM icon is not displayed on the desktop there may be a problem w...

Page 81: ...on speed Check the following to ensure that your system environment supports USB 2 0 Hi Speed connection The USB port on your computer supports USB 2 0 Hi Speed connection The USB cable and the USB hub if you are using one support USB 2 0 Hi Speed connection Be sure to use a certified USB 2 0 Hi Speed cable We recommend the cable to be no longer than around 10 feet 3 meters The operating system of...

Page 82: ...ct Use reduced printing from the printer driver Important Reduced printing may affect the layout depending on your document 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box VVindows of the User s Guide on screen manual 2 Click Print Area Setup in the Page Setup sheet and select Use ...

Page 83: ...eration Panel does not match the actual type of paper Print Head nozzles are clogged A Correct L shaped air hole B Incorrect Part of the orange tape is remaining Peel off the tape completely along the perforation Make sure that the Media Type set in the Operation Panel matches the type of the loaded printing paper Print the nozzle check pattern to check for uneven ink output If the nozzle check pa...

Page 84: ...aks Printed Paper Curls or Has Ink Blots Cause I Action Paper is too thin When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Pro or other Canon specialty paper See Media Types You Cannot Use on page 10 Media Type setting in the Operation Check that the Media Type set in the Operation Panel matches the type of the Panel does not ...

Page 85: ...ecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper If you notice abrasion even with the media type set correctly to match the loaded paper set the machine to prevent paper abrasion Clear the Prevent paper abrasion check box once printing is complete and then click Send Open the printer properties dialog box and in Custom Settings in the M...

Page 86: ...oaded Check that the original is loaded correctly on the Platen Glass correctly See Loading Original Documents on page 6 The print quality setting is not suitable Set the print quality to suit the type of your document for the original See Setting Items in Each Mode on page 22 The original document is not loaded When loading the original on the Platen Glass the side to be copied should be with the...

Page 87: ...ncorrect Part of the orange tape is remaining Peel off the tape completely along the perforation Restarting your computer may solve the problem If there are any unnecessary print jobs follow the procedure below to delete them 1 Open the printer properties dialog box Refer to Opening the Printer Properties Dialog Box Directly from the Start Menu in Opening the Printer Properties Dialog Box Windows ...

Page 88: ...and slide the Paper Guide against the left edge of the stack For details on loading paper see Loading Paper on page 16 Make sure that the proper paper source is selected If not change the paper source using the Paper Feed Switch or the printer driver For details see Changing the Paper Source on page 15 W Note When printing from your computer if a setting other than Paper Feed Switch is selected fo...

Page 89: ...see Loading Printing Paper on page 8 When reloading the paper in the machine see Paper Does Not Feed Properly on page 84 to confirm that you are using the correct paper and are loading it into the machine correctly A5 sized paper are suited to print documents consisting mainly of text We do not recommend using such paper to print documents with photos or graphics since the printout may curl and ca...

Page 90: ...mmed paper or the paper jam error continues after removing the paper contact your Canon service representative Remove the paper following the procedure below 1 Open the Rear Cover 2 If you can see the jammed paper slowly pull the paper out Be careful not to touch the components inside the machine If you cannot pull the paper out turn the machine off and turn it back on The paper will be ejected au...

Page 91: ...t Feeder and close the Paper Support 2 Stand the machine with the left side down 3 Slowly pull the jammed paper out while pulling the green cover toward you A Caution Set the machine back to its original position immediately after removing the jammed paper 4 If any paper is sticking out of the Cassette reload the paper in the Cassette Reload paper in the Auto Sheet Feeder if necessary 5 Insert the...

Page 92: ...ers and Other Hardware Printers and Faxes In non XP Windows click Start Settings Printers 2 Click the Canon MP960 Printer icon 3 Open the File menu and select Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn Canon MP960 Printer where n is a number is selected for Print to the following port s In Windows Me or Windows 98 click the Details tab and make...

Page 93: ...mp stops flashing and remains lit blue When the ALARM lamp is lit orange an error may have occurred on the machine For details on how to resolve the error see Error Message Is Displayed on the LCD on page 72 Make sure that the USB cable is plugged in securely to the computer and the machine If you are using a relay device such as a USB hub disconnect it connect the machine directly to the computer...

Page 94: ...I Action No response from connected digital camera or video camcorder Connected digital camera or video camcorder connected is not compatible with this machine Disconnect the cable connecting the machine and the device and then reconnect it Depending on the model or brand of your device you may have to select a PictBridge compliant print mode on the device before connecting it to the machine You m...

Page 95: ... If the paper is curled or its surface is scratched during printing make sure that you are using the correct type of paper If the problem is not resolved by using the correct type of paper turn on the Prevent paper abrasion function See Printing on thick paper on page 81 For the errors indicated on the camera and their solution also refer to your camera s instruction manual For details on other tr...

Page 96: ... shall not be liable for any machine malfunction or damage caused by refilled ink tanks See Replacing an Ink Tank on page 50 An ink tank error has occurred Replace the ink tank See Replacing an Ink Tank on page 50 An error requiring servicing may have occurred Machine s POWER lamp flashes blue and ALARM lamp flashes orange alternately Disconnect the cable between the machine and the camera turn of...

Page 97: ...rain Correction to scan with image correction Refer to the Scanning Guide on screen manual W Note If there is no problem with the quality of the image seen on your computer screen but the printout quality is unsatisfactory or has unwanted margin space you need to adjust the print settings Otherwise it may be a machine problem See Print Results Not Satisfactory on page 78 The slide mount you are us...

Page 98: ...operly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update To view the on screen manual double click the MP960 On screen Manual alias on the desktop W Note Users in Asia If you installed the User s Guide from the Manual folder in the Setup CD ROM open the folder in which you copied the User s Guide and double click t...

Page 99: ...r supply AC 100 240 V 50 60 Hz Power consumption Printing Copy Approx 24 W Standby minimum Approx 1 7 W OFF Approx 0 9 W External dimensions Approx 18 5 W x 16 8 0 x 8 9 H inches 1 with the Paper Support and Approx 471 W x 428 0 x 226 H mm Paper Output Tray retracted Weight Approx 12 0 kg Approx 26 5 lb Print Head Total 3 584 nozzles C MIY PC PM Oye Bk BK each 512 nozzles Copy Specifications Copy ...

Page 100: ...6 1 35 up 2 1 Layout compatible with Canon brand sticker above See Recommended Paper and Requirements on page 8 2 Selected photos are printed in 35 mm film style layout contact printing layout This print setting is only available with certain Canon PictBridge compliant devices You can print shooting Info Exif Data on photos in list format or in the margins of specified photos Select Layout then se...

Page 101: ...st edition CD ROM drive Display Windows 1024 x 768 Color 16 bit Macintosh 1024 x 768 Thousands Colors Macintosh File System Mac OS Extended Journaled Mac OS X Extended Browser Windows HTML Help Viewer Note Microsoft Internet Explorer 5 0 or later must be installed The on screen manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that yo...

Page 102: ... modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Never plug the machine into a power socket that is shared with other equipment extension lead cord 2 or 3 way adapter etc Never use the machine if the power cord is bundled or knotted if you detect smoke unusual smells or strange noises around the machine immediately unplug the machine at the p...

Page 103: ...e procedure not described in this guide Do not use highly flammable sprays near the machine This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine A Caution You may cause injury or damage the machine if you ignore any of these safety precautions Choosing a location Do not install the machine in a location that is unstable or subject ...

Page 104: ...alcohol thinners etc on top of the machine If any foreign object metal or liquid fall into the machine unplug the power cord and call for service Do not transport or store the machine on a slant vertically or upside down as the ink may leak and damage the machine When loading a thick book on the Platen Glass do not press hard on the Document Cover The Platen Glass may break and cause injury For sa...

Page 105: ...Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyr...

Page 106: ... B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 1 516 328 5600 Canon U S A INC LIMITED WARRANTY USA Only The limited warranty set forth bel...

Page 107: ...CLOSED WITH OR ACCOMPANYING THE PRODUCT AND ANY UTILITY SOFTWARE DISTRIBUTED WITH OR FOR THE PRODUCT IS SOLD AS IS AND WITHOUT WARRANTY BY CANON USA THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER S LICENSE AGREEMENT DISTRIBUTED THEREWITH INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COpy ...

Page 108: ...er receipt of the replacement Product with instructions and a prepaid waybill follow the enclosed instructions on how to ship the defective Product to the Canon USA repair facility The defective Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number A COPY OF YOUR DATED PROOF OF PURCHASE BILL OF SALE and a complete explanation o...

Page 109: ...on is a registered trademark of Canon Inc in the United States and may also be a registered trademark in other countries Mercury Legislation LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS Safety Precautions 105 ...

Page 110: ...N NAVI Button 3 Nozzle Check Pattern 106 Index examining 58 printing 57 P PGI 5BK Black 50 Photo Printing from Photo or Film 37 scanning a film 37 scanning a photo 37 seiect and print 41 Print Head automatic print head alignment 64 cleaning 60 deep cleaning 62 manual print head alignment 65 Printing from a Memory Card 32 Photo Index Sheet 36 select and print 34 Printing from Your Computer 27 Macin...

Page 111: ...hoto Rag 8 5 x 11 20 sheets Matte Photo Paper 4 x 6 120 sheets Matte Photo Paper 8 5 x 11 50 sheets Photo Paper Glossy 411 x 6 50 sheets Photo Paper Glossy 4 x 6 100 sheets Photo Paper Glossy 8 5 x 11 50 sheets Photo Paper Glossy 8 5 x 11 100 sheets Glossy Photo Paper Credit Card Size Photo Stickers High Resolution Paper 8 5 x 11 100 sheets Call 1 800 0K CANON to locate a dealer near you or visit ...

Page 112: ...Canon The following ink tanks are compatible with this product Wb W CLI 8BK CLI 8PC PGI 5BK CLI 8M CLI 8C CLI 8PM CLI 8Y QT5 0670 V01 082006A CANON INC 2006 PRINTED IN THAILAND ...

Page 113: ... opened you cannot open the Scanning Unit Printer Cover Be sure to open the Scanning Unit Printer Cover and the Document Cover at the same time 1 Press the or wC o1 button to select the language 2 Press the OK C C button Use the A or button on the Operation Panel to select the language for the LCD then press the OK button oOpen the Inner Cover Write down the serial number located inside the machin...

Page 114: ...igned automatically Make sure that Yes is selected in the message requesting head alignment then press the OK button Load a sheet of letter or A4 sized blank paper in the Auto Sheet Feeder align the paper with the right side of the Cover Guide then slide the Paper Guide against the paper stack Pinch the Paper Guide and slide it to the left end Refer to the color guide on the Print Head Lock Lever ...

Page 115: ...your product You will need your product serial number which is located on the inside of the machine See Step 1 f on the front page Now you have completed installation of the software Turn the computer on and start Windows Important If you see the Found New Hardware V fizard remove the USB cable Click Cancel to quit the screen Next turn off the rnachine Then proceed from step 3 to install the MP Dr...

Page 116: ...oftware Follow the on screen instructions to register your product WNote When the User Registration screen appears follow on screen instructions to register your product You will need your product serial number which is located on the inside of the machine See Step 1 j on the front page When the Installation completed successfully screen appears click Restart Canon Installation completed successfu...

Page 117: ...Canon PI MAMP960 Setup CD ROM ...

Page 118: ... Deverrouillez iDesbloquear Destrave Sbloccare Sperrung aufheben Ontgrendelen EKAEIOWOTE Las op Las opp Las upp Avaa CHVlMVlTe 6noKVlposKY 3HiMiTb 6noKysaHHR Ava Atblo et Atblokuoti Odemknout Odomknut Feloldas Odkleni Odblokuj Kilidi a 0 cG WI ...

Page 119: ...UT 84130 9776 11111111 111 11 11 1111 1 1 1 1111 111 1111 1 1 1 Please be sure to register using only 1 ofthe 4 easy methods Registration Card Congratulations on purchasing a Canon PIXMA MP960 All in One Register now to receive information about other Canon products and promotions that may be of interest to you Fold Here easy ways to register _ o Visit our Web site at www registercanOil com or _ S...

Page 120: ...lable for your product DYes 0 No I On occasion Consumer Imaging Group of Canon U S A inc may want to send you information about other Canon products and promotions that may be of interest to you Would you like to receive this information DYes 0 No in lli jlit t ii rtU ctC1 I IjitU Ufi QT1 0252 VOl P MP960 REG 0406 Printed in Thailand 072006F o 75 001 to 150 000 o 150 001 o Female o 35 to 44 0 65 o...

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