2-3. Other Error Messages
switch area;
remove foreign material.
(2) Part replacement:
- Purge drive system unit
- ASF unit
22 times
Scanner error
[5011] An error occurred in the scanner.
(1) Document pressure sheet conditions
(2) Cable connection
(3) Part replacement:
- Document pressure sheet (sponge
sheet)
- Scanner unit
- Logic board
Flatbed motor error
[5012] An error occurred in the scanner
flatbed motor.
(1) Cable connection
(2) Part replacement:
- Scanner unit
23 times
Valve cam sensor
error
[6C10] The valve cam sensor was faulty at
power-on or when purging was
attempted.
(1) Foreign material or paper debris around the
purge drive system unit;
remove foreign material.
(2) Cable connection
(3) Part replacement:
- Purge drive system unit
- Logic board
Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM
information print). If the counter value is 7% or more, also replace the ink absorber kit when replacing the logic
board ass'y. If the counter value is less than 7%, register the current ink absorber counter value to the replaced new
logic board.
[See 3-3. Adjustment / Settings, (6) Service mode, for details.]
Message on the LCD
Cause
Solution
The selected paper cannot be fed from
cassette. Change the paper source and
press [OK].
The paper type being used is not supported
for paper feeding from the cassette.
Change the paper source to the rear tray.
Cannot apply the following setting(s).
Change the setting(s).
Settings made conflict each other. (e.g.
Selecting borderless printing on plain paper)
Change the settings so that they will not
conflict each other.
Device memory is full. Cannot
continue process. Reduce the number
of documents (photos, etc.) to scan or
copy.
The memory is not sufficient to do the print
job in copying.
Reduce the amount of data to be printed, or
print from a computer.
Press [Color].
The Black button was pressed, but it is
invalid.
A temporary error. Press the Color button to
continue the operation.
Press [Black].
The Color button was pressed, but it is
invalid.
A temporary error. Press the Black button to
continue the operation.
There are no photos in memory card.
Supported image files are not in the memory
card.
A temporary error.
- Confirm that supported image files are in
the memory card.
- Images with double-byte characters used in
the file name (or folder name) may not be
recognized. Change the file (or folder)
name so that it contains only single-byte
alphanumeric characters.
- If images are edited on the computer, print
them from the computer.
The value exceeds the number of
copies you can print.
During selecting images or specifying the
number of copies, the total print quantity
A temporary error. The last operation before
the error is cancelled, and the total print
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