Check6
Make sure the printer is not placed too far away from the device.
Place the device and printer where there are no obstacles between them. Wireless communication between
different rooms or floors is generally poor. Wireless communication can be impeded by building materials
containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Place devices a suitable distance from the printer.
Check7
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Print or Scan from a Computer Connected to the Network
Check1
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2
If MP Drivers are not installed, install them.
• For Windows:
Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.
• For Mac OS:
Install the MP Drivers from the Canon website.
Check3
Make sure wireless router does not restrict which computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see
Checking Computer IP Address or MAC
275
Summary of Contents for PIXMA MG3000 SERIES
Page 1: ...MG3000 series Online Manual Overview Printing Scanning Frequently Asked Questions English ...
Page 18: ...Basic Operation Printing Photos from a Computer Copying 18 ...
Page 25: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 25 ...
Page 32: ...Loading Originals Loading Originals on the Platen Glass Supported Originals 32 ...
Page 61: ...Specifications 61 ...
Page 62: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 62 ...
Page 76: ...Main Components and Their Use Main Components Power Supply 76 ...
Page 77: ...Main Components Front View Rear View Inside View Operation Panel 77 ...
Page 104: ...Network Connection Network Connection Tips 104 ...
Page 138: ...Note Selecting Scaled changes the printable area of the document 138 ...
Page 192: ...Printing Directly from Smartphone Tablet Android Print Using Printer with Wireless Direct 192 ...
Page 228: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 228 ...
Page 292: ...Back of Paper Is Smudged Uneven or Streaked Colors 292 ...
Page 302: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 302 ...
Page 314: ...Errors and Messages An Error Occurs Message Appears 314 ...