Canon Pixma iP5200 Series Quick Start Manual Download Page 1

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©CANON INC.

2005

PRINTED IN THAILAND

Quick Start Guide

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Canada, Inc.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

Canon Latin America, Inc.

703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.

Canon Mexicana S. de R.L. de C.V.

Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.

Series

Photo Printer

Quick Start Guide

The following ink tanks are compatible with this printer.
For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide.

Summary of Contents for Pixma iP5200 Series

Page 1: ...Series Photo Printer Quick Start Guide ...

Page 2: ...hsupport com For individual attention to a special issue try emailing our friendly technical engineers specially trained to communicate quick easy and logical solutions to your inquiries within 24 hours 3 Toll Free Live Tech Support 1 800 828 4040 This option provides live telephone technical support free of service charges Monday Saturday excluding holidays during your product s 1 year limited wa...

Page 3: ...Photo Printer Quick Start Guide ...

Page 4: ...ompleteness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representation or warranties concerning the products described Specifications are subject to change without notice As an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency All information regarding non Canon...

Page 5: ...comes Faint or Colors are Incorrect 46 Printing the Nozzle Check Pattern 47 Print Head Cleaning 52 Print Head Deep Cleaning 56 Aligning the Print Head 60 Troubleshooting Cannot Install the Printer Driver 65 Cannot Connect to PC Properly 66 Print Results Not Satisfactory or Contains Errors 67 Troubleshooting Printer Hardware 70 Paper Does Not Feed Properly 72 Paper Jams 73 Handling Error Messages 7...

Page 6: ... upper right corner Then click the feature you want to know more about or click the Help button when displayed While in the Page Setup dialog box or Print dialog box click in the lower left corner Clicking provides detailed information about each setting When the Help window appears select your desired topic Turning on the Printer 1 Press the POWER button The POWER lamp flashes green while the pri...

Page 7: ...nking the printer is turned off About the Power Plug When removing the power plug after turing off the printer be sure to check that the POWER lamp is not lit If the power plug is removed from the wall outlet with the POWER lamp lit or blinking green the printer cannot protect its print heads and may be unable to print ...

Page 8: ...but can also cause the printer to jam or malfunction Folded curled or wrinkled paper Damp paper Excessively thin paper less than 64 gsm or 17 lb Excessively thick paper more than 105 gsm or 28 lb non Canon branded paper Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Any type of paper...

Page 9: ...nd Photo Stickers are not loadable in the Cassette Changing the paper source to feed different types sizes of paper If you load plain paper in the Cassette and photo paper in the Auto Sheet Feeder changing the paper source allows you to print on both types of paper without removing and reloading paper To change the paper source use the Paper Feed Switch on the printer or printer driver You can als...

Page 10: ...r to the Printer Driver Guide Choosing the paper source to match the location of the printer You can use just the Auto Sheet Feeder or Cassette according to the location of the printer For example if you intend to install the printer in a small place such as on a shelf with minimal space you can use just the Cassette for printing Legal sized paper and 2 13 x 3 39 54 0 x 86 0 mm size paper and Phot...

Page 11: ...rled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat 2 Prepare to load paper You can also select the paper source with the printer driver For details refer to the Printer Driver Guide 1 1 Open the Paper Support 2 Pull out the Paper Support Extension to support the paper 2 1 Push the Open Button above the Paper Output Tray The ...

Page 12: ...ch the printed surfaces until the ink dries For specific drying times refer to the instructions packaged with your media 2 Align the paper stack against the Cover Guide on the right side of the Paper Support Ensure that the Cover Guide stands when you load paper in the Auto Sheet Feeder 3 Pinch the paper guide and slide it against the left side of the paper stack Load Limit Mark Do not load beyond...

Page 13: ...lope in Media Type and then select European DL Env or US Comm Env 10 in Page Size For a detailed description of the printer driver settings refer to Printing with Windows on page 20 Printing with Macintosh on page 23 Fold the envelope flap shut 2 Pinch the paper guide and slide it against the left side of the envelope 1 Load the envelope against the Cover Guide on the right side of the Paper Suppo...

Page 14: ...ation Loading paper in landscape orientation can cause the paper to be jammed We recommend using genuine Canon photo media when printing photographs See Using Specialty Media on page 18 1 Load the paper into the Auto Sheet Feeder with the print side facing UP and align the Cover Guide on the right side of the Paper Support Ensure that the Cover Guide stands when you load paper in the Auto Sheet Fe...

Page 15: ... use with its various printers refer to Using Specialty Media on page 18 z See Printing Media in the User s Guide for detailed instructions on how to load specialty media into the printer 1 Flatten the four corners of the paper before loading it When paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat 2 Prepare to ...

Page 16: ...size paper 203 mm 8 inches or more in length extend the Cassette When loading 5 x 7 or smaller sized paper nonstandard size paper less than 203 mm 8 inches in length do not extend the Cassette Legal sized paper and 2 13 x 3 39 54 0 x 86 0 mm size paper and Photo Stickers are not loadable in the Cassette ...

Page 17: ...64 gsm or 17 lb 13 mm or 0 52 inches in height in the Cassette However do not stack more than 50 sheets in the Paper Output Tray 2 Align the paper stack against the right side of the Cassette 3 Slide the paper guides to fit the loaded paper stack Load Limit Mark Do not load beyond this Load Limit Mark 1 Load the paper into the Cassette with the print side facing DOWN ...

Page 18: ...ls refer to the Printer Driver Guide z Do not touch the printed surfaces until the ink dries For specific drying times refer to the instructions packaged with your media 1 Set the Cover on the Cassette 2 Insert the Cassette into the printer Push the Cassette all the way into the printer 1 1 Push the Open Button above the Paper Output Tray The Paper Output Tray automatically opens 2 Pull out the Pa...

Page 19: ...s will be printed in the wrong direction 4 Select Envelope in Media Type and then select European DL Env or US Comm Env 10 in Page Size For a detailed description of the printer driver settings refer to Printing with Windows on page 20 Printing with Macintosh on page 23 Fold the envelope flap shut 1 Align the envelope stack against the right side of the Cassette The flap of the envelope will appea...

Page 20: ... 8 mm size for a trial printing can cause paper jams 1 Load the paper into the Cassette with the print side facing DOWN Do not extend the Cassette Load the paper lengthways regardless of the direction of the document You can load up to 20 sheets of 4 x 6 sized paper or 10 sheets of 5 x 7 sized paper 3 Slide the paper guides to fit the loaded paper stack 2 Align the paper stack against the right si...

Page 21: ...f the printer driver settings refer to Printing with Windows on page 20 or Printing with Macintosh on page 23 Always load paper in portrait orientation Loading paper in landscape orientation can cause the paper to be jammed We recommend using genuine Canon photo media when printing photographs See Using Specialty Media on page 18 Portrait Landscape ...

Page 22: ... ensure optimal print quality Photo Quality Media High Resolution Paper Glossy Photo Paper Matte Photo Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Plus Semi gloss Photo Paper Pro Photo Stickers Media Suited for Business Documents High Resolution Paper Transparencies ...

Page 23: ...te Photo Paper Photo Paper Plus Double Sided 1 Letter up to 10 sheets 5 x 7 up to 10 sheets Letter up to 10 sheets 5 x 7 up to 10 sheets Photo Paper Plus Double Sided Photo Paper Plus Glossy 1 Letter up to 10 sheets 5 x 7 up to 10 sheets 4 x 6 up to 20 sheets Letter up to 10 sheets 5 x 7 up to 10 sheets 4 x 6 up to 20 sheets Photo Paper Plus Glossy Photo Paper Plus Semi gloss 1 Letter up to 10 she...

Page 24: ...rinter driver z For a detailed description of printing media types refer to the User s Guide Printing with Windows z Menu and command names may differ between software applications and more steps may be required For details refer to the documentation for each software application you use z The steps described in this section are for printing in Windows XP Service Pack 2 hereafter called Windows XP...

Page 25: ...n software s File menu The Print dialog box opens 6 Specify the required settings 2 Ensure that your printer is selected 3 Click Preferences or Properties 1 Click Media Type to select the type of media loaded in the printer 2 Click OK Ensure that Paper Feed Switch is selected from Paper Source ...

Page 26: ... Set Print Quality dialog box z For details about other printer driver functions click Help or Instructions to view the Help or Printer Driver Guide Instructions is only displayed when the On screen Manual is installed z Selecting the Preview before printing check box displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed Som...

Page 27: ...ed in this section are for printing in Mac OS X v 10 3 x hereafter called Macintosh 1 Turn on the printer See Turning on the Printer on page 2 2 Load the paper on the printer See Loading Paper on page 4 3 Ensure that the proper paper source is selected 4 Create a document or open a file to print When the Cassette lamp is lit paper is fed from the Cassette When the Auto Sheet Feeder lamp is lit pap...

Page 28: ...application software s File menu The Print dialog box opens 3 Select the desired paper size from Paper Size 4 Click OK 2 Confirm that iP5200 is selected in Format for 2 Select Quality Media from the pop up menu 3 Select the desired media type from Media Type 5 Select the print mode appropriate to your document from Print Mode 4 Ensure that Paper Feed Switch is selected from Paper Source ...

Page 29: ...d charts Select when printing documents consisting mainly of graphs and graphics illustrations with strong color definition Printing a composite document Select when printing documents consisting mainly of text Detailed Setting Select to fine tune the Print Quality and Halftoning settings z For details about other printer driver functions click to view the Printer Driver Guide If the On screen Man...

Page 30: ...el a print job while printing with the RESUME CANCEL button on the printer 1 Press the RESUME CANCEL button while printing Printing is canceled and paper is fed out You can also cancel a print job by clicking Cancel Printing on the Canon IJ Status Monitor To display the Canon IJ Status Monitor click Canon iP5200 on the taskbar 1 Press the RESUME CANCEL button ...

Page 31: ...t Edit Printer List from the Printer pop up menu The Printer List opens 3 Double click the printer name displayed in the Name list The iP5200 dialog box opens 4 Select the desired document then click Delete icon To temporality stop a job in progress click Pause To cancel all the jobs in the list click Stop Printing ...

Page 32: ...camera or mobile phone z Canon Bubble Jet Direct allows you to print photos from a Canon Bubble Jet Direct compatible PictBridge incompatible digital camera or digital video camcorder without a computer by simply connecting the digital camera or digital camcorder to this printer For details refer to Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera on page 84 H...

Page 33: ...ith the digital device connected to the printer it is advisable to use the AC adapter supplied with the device If you use the device battery be sure to charge it fully z The Print Head cannot be aligned using the controls of the digital device The print head alignment can be performed simply by pressing the RESUME CANCEL button on the printer or by connecting the printer to the computer and then e...

Page 34: ... also have to turn on the device or select Play mode manually after connecting the device to the printer Perform necessary operations according to the instruction manual supplied with your device 1 Make sure the device is turned off 2 Connect the device to the printer using the USB cable Some types of the device turn on automatically when connected to the printer For a device not turns on automati...

Page 35: ...pliant device connected to the printer Checking or Changing PictBridge Print Settings From Your Camera To change the PictBridge print settings operate your device to select the PictBridge print setup mode and confirm or change the settings When a PictBridge compatible device is connected and printing is started with no printing option selected this printer operates based on the following default s...

Page 36: ...lected only for Canon PictBridge compliant devices note that it cannot be selected for some models 3 When A4 or 8 5 x 11 Letter is selected in Paper size you can select Plain Paper in Paper type When Plain Paper is selected in Paper type bordered printing will be performed even if you select Borderless in Layout 4 When A4 or 8 5 x 11 Letter is selected in Paper size you can print in 4 up layout Pa...

Page 37: ...2 up 4 up 9 up or 16 up printing on stickers is not possible About Image optimize By default ExifPrint is selected for this printer If you use a Canon PictBridge compatible device you can select VIVID NR VIVID NR or Face Note that these options cannot be selected for some models z When VIVID is selected green and blue portions of photos are printed vividly z When NR Noise Reduction is selected noi...

Page 38: ...ut then select the item displayed with the film icon z Never disconnect the USB cable during printing z When disconnecting the USB cable between the device and printer follow the instructions given in the instruction manual of the device z Controls of the device cannot be used for the following functions Print quality setting Printer maintenance z For the device operation method and troubleshootin...

Page 39: ...erties dialog box For more details see the user s manual for your application 1 In your application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that the name of your printer is selected Then click Preferences or Properties The printer properties dialog box opens Opening the Printer Properties Dialog Box Directly f...

Page 40: ...ndows Macintosh You can make a Borderless Print easily and quickly just by selecting a photograph taken with a digital camera and the paper type on which to print Also it has tools to correct red eye caused by the camera s flash or smooth and beautify the facial skin It is compatible with ExifPrint PhotoRecord Windows You can create fun and unique photo albums with the decorative themes such as fr...

Page 41: ... their installation positions With this printer the ink tanks must be installed in the order from left to right indicated below Should missing characters or white streaks appear despite sufficient ink levels refer to When Printing Becomes Faint or Colors are Incorrect on page 46 z Black CLI 8BK z Black PGI 5BK z Yellow CLI 8Y z Magenta CLI 8M z Cyan CLI 8C ...

Page 42: ...ccurred and therefore the printer is unable to print For details refer to Handling Error Messages on page 77 Ink Level Indication on the PC Open the Canon IJ Status Monitor to check the ink level information 1 Open the printer properties dialog box See Accessing the Printer Driver Windows on page 35 2 Click View Printer Status on the Maintenance tab The following message will be displayed You can ...

Page 43: ...When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance The Canon IJ Printer Utility launches 5 Select Ink Level Information from the pop up menu The following dialog box is displayed Ink is low The symbol appears above an ink tank that is low Ink is out The x symbol appears abov...

Page 44: ...while by pressing the RESUME CANCEL button on the printer with the empty ink tank installed However you will need to replace it with a new one as soon as printing finishes If you continue printing with an empty ink tank it may damage the printer Printing does not resume if any of the ink tanks are removed Be sure to press the RESUME CANCEL button with the ink tanks installed Continuing to print in...

Page 45: ...mpty ink tank it may damage the printer Printing does not resume if any of the ink tanks are removed Be sure to press the RESUME CANCEL button with the ink tanks installed Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the Canon IJ Printer Utility z Click Delete Job to cancel the current printing job Click Stop Job to stop the current ...

Page 46: ...ver is left open for more than 10 minutes the Print Head Holder moves to the right Close and reopen the Top Cover to return the holder to the center 3 Remove the ink tank whose lamp is flashing fast z Handle ink tanks carefully to avoid staining clothing or the surrounding area z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Be sure to replac...

Page 47: ...tacts on the ink tank Doing so can cause the printer to malfunction or become unable to print z Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands z Do not re attach the protective cap once you have removed it z Do not touch the open ink port once the protective cap is removed as this may prevent the ink from being ejected properly z Ink on ...

Page 48: ...ead 2 Press on the mark on the ink tank until the ink tank snaps firmly into place 3 Ensure that the ink tank lamp lights red Ensure that all the ink tanks are installed in the order directed by the label The printer cannot be used unless all the ink tanks are installed Lamp lights red ...

Page 49: ...uality use an ink tank within six months of its first use z Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly if it is reinstalled z Color ink consumption may occur even when black and white or grayscale printing is specified Color ink is consumed in the head cleaning and de...

Page 50: ...s inserted in the wrong position Make sure that the correct ink tank color is inserted in each position See Replacing an Ink Tank on page 37 If the ink tank lamp is unlit press the mark on the ink tank to fully insert it Make sure that all packaging material is peeled off the ink tank See Replacing Ink Tanks on page 42 z Increase the Print Quality setting in the printer driver settings See Print R...

Page 51: ...r on load a sheet of Letter sized plain paper in the Auto Sheet Feeder or Cassette 2 Press the Paper Feed Switch to select the paper source in which you loaded the paper 3 Hold down the RESUME CANCEL button until the POWER lamp flashes green twice and then release it immediately Printing the Nozzle Check Pattern 1 With the printer on load a sheet of Letter sized plain paper in the Auto Sheet Feede...

Page 52: ...e items to be checked before printing the pattern 5 Examine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on page 50 1 With the printer on load a sheet of Letter sized plain paper in the Auto Sheet Feeder or Cassette 2 Press the Paper Feed Switch to select the paper source in which you loaded the paper 1 Click the Maintenance tab 2 Click Nozzle Check ...

Page 53: ... Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 4 Print the Nozzle Check Pattern 3 Read the message and click Print Check Pattern The nozzle check pattern will be printed Clicking Initial Check Items displays the items to be checked before printing the pattern 5 Examine the pattern...

Page 54: ...check pattern will not be printed correctly if there is not enough ink Replace the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 37 1 Confirm the printed nozzle check pattern 1 If line of this pattern are missing the Black print head nozzle needs cleaning Example When line are missing 2 If these patterns have white stripes the Color print head nozzle nee...

Page 55: ...ntinue to clean the Print Head from here go to step 3 3 of the Windows or Macintosh Print Head Cleaning procedures as appropriate See Print Head Cleaning on page 52 If no lines of the group 1 pattern are missing and the group 2 patterns have no white stripes click Exit or Quit Nozzle Check Pattern examination finishes ...

Page 56: ...ning the Print Head Without a Computer z The Print Head can also be cleaned from the printer itself With the printer on hold down the RESUME CANCEL button until the POWER lamp flashes green once and then release it immediately The Print Head Cleaning dialog box of step 3 3 is directly displayed when you click Cleaning on the Pattern Check dialog box See Examining the Nozzle Check Pattern on page 5...

Page 57: ...m any other operations until the nozzle check pattern printing finishes The nozzle check pattern will not be printed correctly if there is not enough ink Replace the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 37 1 Click the Maintenance tab 2 Click Cleaning 3 Select the ink group to clean When cleaning the nozzles of black ink tanks select Black to cle...

Page 58: ...ern on page 50 1 Ensure that the printer is on 2 Open the Canon IJ Printer Utility dialog box 1 Select Applications from the Go menu and then double click the Utilities folder 2 Double click the Printer Setup Utility icon When using Mac OS X v 10 2 double click the Print Center icon 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of...

Page 59: ...correctly if there is not enough ink Replace the ink tank if the remaining amount of ink is insufficient See Replacing an Ink Tank on page 37 4 Check the Print Head condition with the printed nozzle check pattern See Examining the Nozzle Check Pattern on page 50 If the problem remains after performing Print Head Cleaning twice try Print Head Deep Cleaning See Print Head Deep Cleaning on page 56 3 ...

Page 60: ...bsorbed in the waste ink absorber Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning so perform this procedure only when necessary Ensure that the Inner Cover is closed 1 Ensure that the printer is on 2 Open the printer properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 35 3 Start Print Head Deep Cleaning 1 Click the M...

Page 61: ...at color See Replacing an Ink Tank on page 37 z If the print head nozzles are still not clean open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer Be sure to perform another Print Head Deep Cleaning 24 hours after turning off the printer z If this does not solve the problem the Print Head may be worn out Contact the Customer Care Center 3 Sel...

Page 62: ...y icon When using Mac OS X v 10 2 double click the Print Center icon 3 Select the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 3 Start Print Head Deep Cleaning 1 Ensure that Cleaning is selected from the pop up ...

Page 63: ...n Ink Tank on page 37 z If the print head nozzles are still not clean open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer Be sure to perform another Print Head Deep Cleaning 24 hours after turning off the printer z If this does not solve the problem the Print Head may be worn out Contact the Customer Care Center 3 Select the ink group to cle...

Page 64: ... closed Aligning the Print Head Without a Computer z The Print Head can also be aligned from the printer itself If the printer driver is not installed in the computer align the print head in this way 1 With the printer on load a sheet of Letter sized plain paper in the Auto Sheet Feeder 2 Hold down the RESUME CANCEL button until the POWER lamp flashes green four times and then release it immediate...

Page 65: ...is printed as shown below the Print Head is aligned automatically The printer is now ready to use z If the pattern is not printed successfully refer to Eleven flashes in Handling Error Messages on page 77 z If results of Automatic Print Head Alignment are not satisfactory refer to Routine Maintenance of the User s Guide and align the Print Head manually z The pattern is printed in black and blue 3...

Page 66: ...t the name of your printer from the Name list and click Utility When using Mac OS X v 10 2 select the name of your printer from the Name list and click Configure 4 Select the name of your printer from the Product list and click Maintenance 3 Print the pattern It takes about four minutes to complete printing Do not open the Top Cover while printing Clicking Check Setting prints the current settings...

Page 67: ... The printer is now ready to use z If the pattern is not printed successfully refer to Eleven flashes in Handling Error Messages on page 77 z If results of Automatic Print Head Alignment are not satisfactory refer to Routine Maintenance of the User s Guide and align the Print Head manually z The pattern is printed in black and blue ...

Page 68: ...er Does Not Feed Properly on page 72 z Paper Jams on page 73 z Handling Error Messages on page 77 z An Error Message Appears on the Screen on page 79 z Cannot Print Properly from the Digital Camera on page 81 Refer to the User s Guide for additional information on topics not covered in this section When an Error Occurs When an error occurs in printing such as the printer is out of paper or paper j...

Page 69: ...on does not start automatically when the Setup Software User s Guide CD ROM is inserted into the drive If the printer driver installation did not start automatically when you inserted the Setup Software User s Guide CD ROM into the CD ROM drive 1 Click Start and select My Computer 2 Double click the CD ROM icon For non Windows XP open the My Computer window and then double click the CD ROM icon Do...

Page 70: ...e and USB hub support USB 2 0 Hi Speed connection Be sure to use a certified USB 2 0 Hi Speed cable You are recommended to use the cable no longer than 3 meters z Your PC supports the USB 2 0 Hi Speed connection Obtain the latest version of the OS update program and install it on your PC z The USB 2 0 Hi Speed driver operates properly Obtain the latest version of the USB 2 0 Hi Speed driver and in...

Page 71: ...h your specialty media for loading and handling Incorrect paper type On the Main tab of the printer driver ensure that the Media Type selected matches the paper loaded In the Print dialog box of the printer driver select Quality Media from the pop up menu and then ensure that the Media Type selected matches the paper loaded Glossy photo paper other than the Canon specialty media is used Select Oth...

Page 72: ...ges that have high color saturation Incorrect paper type On the Main tab of the printer driver ensure that the Media Type selected matches the paper loaded In the Print dialog box of the printer driver select Quality Media from the pop up menu and then ensure that the Media Type selected matches the paper loaded Printed Surface is Scratched Back of Paper is Smudged Inappropriate paper type is used...

Page 73: ... Prevent paper abrasion check box is selected in the printer properties dialog box Windows or selected from Custom Settings in the Canon IJ Printer Utility dialog box Macintosh the setting is also applied under direct printing with the digital camera Paper abrasion can be prevented by pressing the RESUME CANCEL button on the printer With the printer on hold down the RESUME CANCEL button until the ...

Page 74: ...at about three second interval indicates ink is low For details on different flashing speeds see Getting the Ink Level Information on page 38 Ink tank is not installed in the correct position If an ink tank lamp is flashing even though ink remains in that ink tank it is inserted in the wrong position Make sure that the correct ink tank color is inserted in each position See Replacing an Ink Tank o...

Page 75: ...he print job is deleted Cannot Print to End of Job Incorrect page size is selected Ensure that the page size setting matches the size of the paper loaded in the printer z Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded z Check Paper Size on the Page Setup tab in the printer properties dialog box of the printer driver Windows or the P...

Page 76: ...he Paper Feed Switch on the printer 3 Hold down the RESUME CANCEL button and release after the POWER lamp flashes green three times The Paper Feed Roller rotates as it cleans 4 Repeat step 3 twice 5 Load three or more sheets of Letter sized plain paper lengthways in the Auto Sheet Feeder or Cassette selected in step 2 6 Hold down the RESUME CANCEL button and release after the POWER lamp flashes gr...

Page 77: ...inter off and turn it back on If you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 Reload the paper into the printer and press the RESUME CANCEL button on the printer If you have turned off the printer in step 1 you will need to retry printing because this operation cancels any print jobs in progress When reloading the paper into the p...

Page 78: ...the paper jam error continues after removing the paper contact the Customer Care Center Landscape 4 x 6 101 6 x 152 4 mm size paper loaded in the Cassette jams inside the printer Load 4 x 6 101 6 x 152 4 mm media in the portrait orientation regardless of the print direction Remove the paper following the procedure below 1 Press the POWER button of the printer to turn off the power Then open the Re...

Page 79: ...paper out 6 If any paper is sticking out of the Cassette reload the paper in the Cassette 7 Insert the Cassette into the printer again and press the RESUME CANCEL button on the printer If you have turned off the printer in step 2 you will need to retry printing because this operation cancels any print jobs in progress When reloading the paper into the printer refer to Paper Does Not Feed Properly ...

Page 80: ...y after removing the jammed paper 4 If any paper is sticking out of the Cassette reload the paper in the Cassette Reload paper in the Auto Sheet Feeder if necessary 5 Insert the Cassette into the printer 6 Press the RESUME CANCEL button on the printer When reloading the paper into the printer refer to Paper Does Not Feed Properly on page 72 to confirm that you are using the correct paper and are l...

Page 81: ...erval indicates the ink is empty Slow flashing at about three second interval indicates ink is low For details on different flashing speeds see Getting the Ink Level Information on page 38 Five flashes Print Head not installed Print Head not installed correctly Defective Print Head Install the Print Head If the Print Head is already installed remove the Print Head and reinstall it If this error st...

Page 82: ...ad alignment always load paper in the Auto Sheet Feeder z Print Head nozzles are clogged Press the RESUME CANCEL button on the printer to clear the error and then print out the nozzle check pattern to examine the print head condition See Printing the Nozzle Check Pattern on page 47 for information on how to print a nozzle check pattern z The Paper Output Slot has been exposed to a strong light sou...

Page 83: ...econnected to the printer Check the printer port settings 1 Click Start and select Control Panel Printers and Other Hardware and then Printers and Faxes For non Windows XP click Start select Settings and then Printers 2 Select the icon of your printer 3 Open the File menu and select Properties 4 Click the Ports tab or the Details tab to confirm the port settings A USB port is selected if either US...

Page 84: ...device z There could also be a problem with the cable s Replace the cable s and try printing again Printer you want to use is not selected on the Printer pop up menu on the Print dialog box Select iP5200 on the Printer pop up menu on the Print dialog box If iP5200 does not appear on the Printer pop up menu do the following to confirm the printer settings 1 Select Edit Printer List from the Printer...

Page 85: ...p Wait until warm up ends When it is ready the printer starts printing automatically No paper Paper Error No paper is loaded Load paper in either the Auto Sheet Feeder or Cassette which you have selected with the Paper Feed Switch on the printer and select Continue 1 in the display on your camera The Paper Output Tray is closed Open the Paper Output Tray to resume printing The Inner Cover is open ...

Page 86: ...Getting the Ink Level Information on page 38 Some ink tanks are not installed in place or more than one ink tanks of the same color are installed Printer ALARM lamp flashes orange seven times Ink tank lamp flashes fast at about one second interval Confirm that the ink tanks are installed in the appropriate positions See Replacing an Ink Tank on page 37 The ink tank may not be compatible with this ...

Page 87: ...oto and check if it can be printed or not z Depending on the model or brand of your device you may have to select a print mode compliant with PictBridge before connecting the device You may also have to turn on the device or select Play mode manually after connecting the device to the printer Perform necessary operations according to the instruction manual supplied with your device z The print hea...

Page 88: ...t specified numbers of images or make an index print by editing the DPOF For the images taken with an ExifPrint compatible digital camera the ExifPrint function can be used If date printing is set from the digital camera the date when the photograph was taken is to be printed excluding the index print Images will be scaled automatically according to the image size set on the digital camera and the...

Page 89: ...Appendix 85 z The digital camera does not support the following functions Print quality setting Printer maintenance z Images other than Exif may not be index printed ...

Page 90: ... are not guaranteed for computers standard equipped with a USB 2 0 Hi Speed interface Since the USB 2 0 Hi Speed interface is fully upwardly compatible with USB Full Speed USB 1 1 it can be used at USB Full Speed USB 1 1 Acoustic noise level Approx 34 7 dB A in the highest print quality mode Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environ...

Page 91: ...to Paper Plus Glossy Photo Paper Plus Semi gloss or Glossy Photo Paper 4 x 6 101 6 x 152 4 mm Card 3 Photo Paper Plus Glossy 5 x 7 127 0 x 177 8 mm LTR Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss or Glossy Photo Paper Letter size A4 Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Semi gloss or Glossy Photo Paper A4 size Layout Print Standard Borderless with border ...

Page 92: ...Photo Paper Plus Glossy Glossy Photo Paper Fast Photo Photo Paper Pro Plain Paper Only A4 Letter Layout Default Borderless Borderless Bordered N up 2 4 9 16 1 35 up 2 1 Layout compatible with Canon brand sticker above See Canon Specialty Media on page 19 2 Photos are printed in 35 mm Film Style layout contact printing layout This option can be selected for Canon PictBridge compliant devices only N...

Page 93: ...intosh series computer equipped with USB interface on which Mac OS X v 10 2 1 to 10 3 x operates See www canontechsupport com for Mac OS update compatibility z USB 2 0 Hi Speed interface USB 2 0 Hi Speed operation can only be guaranteed under the environments below OS Mac OS X v 10 2 7 to 10 3 x An internal USB 2 0 Hi Speed port and a USB cable that comply with the USB 2 0 Hi Speed standard USB 2 ...

Page 94: ... supply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire Cleaning the printer Use a damp cloth to clean the printer Never use f...

Page 95: ...ad cord Never use a power supply source other than the one rated for the printer in the country where you purchased the printer AC 110 120 V 50 60 Hz AC 220 240 V 50 60 Hz Working around the printer Never put your hands or fingers in the printer while it is printing Do not place any object on the printer Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol...

Page 96: ...ed to try to correct the interference by one or more of the following measures z Reorient or relocate the receiving antenna z Increase the separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to c...

Page 97: ... a Canon USA repair facility or ASF Without limiting the foregoing dropping the Product scratches and abrasions will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the user s manual or other documentation for the Product b Use of parts or supplies other than those sold by Canon USA that cause damage to the Product or cause abnormally frequent servi...

Page 98: ...uctions on how to ship the defective Product to the Canon USA repair facility The defective Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number A COPY OF YOUR DATED PROOF OF PURCHASE BILL OF SALE and a complete explanation of the problem DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN THE RETURN SHIPPING CARTON A...

Page 99: ...he Ink Level Information 38 Glossy Photo Paper 19 H Handling Error Messages 77 Help button 2 High Resolution Paper 19 I Ink tank lamp Ink Level Indication on the Printer 38 Insert the ink tank 44 K Knowing When to Replace Ink Tanks 40 L Load Limit Mark 8 13 Loading Paper 4 Loading Paper in the Auto Sheet Feeder 7 Loading Paper in the Cassette 11 M Matte Photo Paper 19 Media specialty 18 to avoid 4...

Page 100: ...iant Device 28 Printing the Nozzle Check Pattern 47 Printing with Macintosh 23 Printing with Windows 20 R Regulatory Information 92 Replacing an Ink Tank 37 RESUME CANCEL button 22 S Safety Precautions 90 Specialty Media 19 Specifications 86 Super White Paper 19 T Transparencies 19 Troubleshooting 64 Troubleshooting Printer Hardware 70 T Shirt Transfers 19 Turning off the Printer 3 Turning on the ...

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Page 102: ...98 ...

Page 103: ...Glossy 8 5 x 11 20 sheets 7980A006 Photo Paper Plus Double Sided 5 x 7 10 sheets 9981A006 Photo Paper Plus Double Sided 8 5 x 11 10 sheets 9981A005 Photo Paper Plus Double Sided Album Kit 5 x 7 0041B005 Photo Paper Plus Double Sided Album Kit 8 5 x 11 0041B006 Photo Paper Plus Semi Gloss 4 x 6 50 sheets 8386A010 Photo Paper Pro for Borderless Printing 4 x 6 20 sheets 1029A014 Photo Paper Pro for B...

Page 104: ... 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon Canada Inc 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada Canon Latin America Inc 703 Waterford Way Suite 400 Miami FL 33126 U S A Canon Mexicana S de R L de C V Periferico Sur No 4124 Col Ex Rancho de Anzaldo C P 01900 Mexico D F ...

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