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Canon PIXMA GM4040, Online Manual


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Network Settings and Common Problems

Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.

Wireless LAN

 

Wireless Direct

 

Wired LAN

Wireless LAN

Cannot Find Printer

Cannot Find Printer while Using Wi-Fi
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
Cannot Proceed beyond Printer Connection Screen

Printer is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wi-Fi Setup

Detect Same Printer Name
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection

Cannot Print or Connect

Printer Suddenly Stopped Working for Some Reason
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings

Cannot Access to Internet on Wi-Fi from Communication Device
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wi-Fi Setup

Connects to Another Computer via LAN/Changes from USB to LAN Connection

Cannot Print or Connect

LAN Setting Tips/Changing LAN Settings

Network Key (Password) Unknown

Forgot Administrator Password of Printer

Checking Network Information
Restoring to Factory Defaults

Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function

Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection

Checking Status Code

326

Summary of Contents for PIXMA GM4040

Page 1: ...GM4000 series Online Manual English...

Page 2: ...tion 51 IJ Network Device Setup Utility Windows 52 IJ Network Device Setup Utility 53 Starting Up IJ Network Device Setup Utility 54 Diagnosing and Repairing Network Settings 55 Performing Changing Ne...

Page 3: ...ng the Nozzle Check Pattern 114 Examining the Nozzle Check Pattern 115 Cleaning the Print Head 117 Deep Print Head Cleaning 118 Aligning the Print Head 119 Cleaning 120 Cleaning Paper Feed Rollers 121...

Page 4: ...Windows 172 Changing the Print Options 173 Registering a Frequently Used Printing Profile 174 Setting the Ink to be Used 176 Managing the Printer Power 177 Changing the Printer Operation Mode 179 Chan...

Page 5: ...Printing 222 Tiling Poster Printing 224 Duplex Printing 227 Setting Up Envelope Printing 231 Printing on Postcards 233 Overview of the Printer Driver 234 Canon IJ Printer Driver 235 Opening Printer D...

Page 6: ...ips 316 Positioning Originals Scanning from Computer 317 Network Scan Settings 320 Frequently Asked Questions 324 Network Settings and Common Problems 326 Network Communication Problems 329 Cannot Fin...

Page 7: ...dress 343 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking Security Software Settings 344 Cannot Find Printer on Check Printer Settings Screen During Wired...

Page 8: ...ong Language Appears in LCD 400 Installation and Download Problems 401 Failed to MP Drivers Installation Windows 402 Updating MP Drivers in Network Environment Windows 403 Errors and Messages 404 Four...

Page 9: ...1686 435 1688 436 1700 437 Shipping Tape etc Are Still Attached 1890 438 4103 439 5011 440 5012 441 5100 442 5200 443 5B00 444 5B02 445 6000 446 C000 447...

Page 10: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 10...

Page 11: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 12: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 13: ...ther countries USB Type C is a trademark of USB Implementers Forum Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved...

Page 14: ...indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Page 15: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Page 16: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Page 17: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Page 18: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Page 19: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Page 20: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 21: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Page 22: ...opy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sub...

Page 23: ...ght notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the doc...

Page 24: ...fications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for...

Page 25: ...copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We a...

Page 26: ...merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice a...

Page 27: ...de must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the...

Page 28: ...Basic Operation Printing Documents from Your Computer Copying 28...

Page 29: ...rint documents and images from a computer 1 Open rear tray cover A Pull straight up and fold back paper support B 2 Open the feed slot cover C 3 Slide right paper guide D to open both paper guides 4 L...

Page 30: ...5 Slide right paper guide D to align with both sides of paper stack 6 Close feed slot cover C gently 30...

Page 31: ...inting 8 On your computer open documents or images you want to print Application software associated with documents and images starts up 9 Select Print from the application software menu 10 Set paper...

Page 32: ...er loaded in the cassette 1 Pull out the cassette A from the printer 2 Slide paper guides B in front and C on right to open guides 3 Load plain paper in portrait orientation WITH PRINT SIDE FACING DOW...

Page 33: ...printer 6 Open operation panel D pull out paper output tray E and then open output tray extension F Be sure to open the operation panel before printing If the operation panel is close the printer does...

Page 34: ...COPY button G 8 Open document cover H 9 Load original WITH SIDE TO COPY FACING DOWN and align it with alignment mark I Note To copy two or more documents continuously load them in the ADF Auto Documen...

Page 35: ...t Feeder 10 Close the document cover gently 11 Check paper settings and press Start button J Important Do not open the document cover until copying is complete Note Your printer is equipped with many...

Page 36: ...with Wireless Direct Internet connection from the printer becomes unavailable In that case web services for the printer cannot be used If you connect a device connected to the Internet via a wireless...

Page 37: ...tup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection Select ei...

Page 38: ...Restrictions Notices when printing using web service Notice for Web Service Printing 38...

Page 39: ...vice to something other than WEP and TKIP or change the setting to something other than IEEE802 11n only The connection between your device and the wireless router will be temporarily disabled while t...

Page 40: ...igure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When a dev...

Page 41: ...lt Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration...

Page 42: ...ng 15 minutes Enab disab Bonjour Enable Service name Canon GM4000 series LPR setting Enable RAW protocol Enable LLMNR Enable DRX setting Wired LAN Enable XX represents alphanumeric characters Default...

Page 43: ...m and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turne...

Page 44: ...ainst those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen To check the printer...

Page 45: ...Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to the printer via LAN or to change from USB to LAN connection click here and perform setup 45...

Page 46: ...formation The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Prod...

Page 47: ...X XXX 3 2 15 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 17 Link Local Prefix Length Link local prefix length XXX 3 2 18 S...

Page 48: ...ve Inactive 3 3 3 SSID SSID Wireless Direct network name SSID 3 3 4 Password Password Wireless Direct password 10 alphanumeric characters 3 3 5 Channel Channel XX 1 to 13 3 3 6 Encryption Encryption m...

Page 49: ...11 Stateless Prefix Length1 Stateless prefix length 1 XXX 4 12 Stateless Address2 Stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 13 Stateless Prefix Length2 Stateless prefix length 2 XX...

Page 50: ...nable Disable 5 9 Bonjour Bonjour setting Enable Disable 5 10 Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters 5 11 LLMNR LLMNR setting Enable Disable 5...

Page 51: ...gs or Performing Changing Wired LAN Connection Ethernet Cable Settings Reconfiguration Method of Wi Fi Connection Follow either procedure below to change Wi Fi connection method infrastructure or Wire...

Page 52: ...Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of...

Page 53: ...ion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already s...

Page 54: ...n select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ N...

Page 55: ...n Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following t...

Page 56: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 56...

Page 57: ...f detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to anot...

Page 58: ...Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup No...

Page 59: ...ldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for...

Page 60: ...ects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv...

Page 61: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 61...

Page 62: ...he printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB con...

Page 63: ...P server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a...

Page 64: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP...

Page 65: ...Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection M...

Page 66: ...ects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can s...

Page 67: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 68: ...d in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned a...

Page 69: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 69...

Page 70: ...Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5...

Page 71: ...ction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO...

Page 72: ...series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series...

Page 73: ...TR9530 series TS3300 series E3300 series 73...

Page 74: ...Handling Paper Originals Ink Tank etc Loading Paper Loading Originals Refilling Ink Tank Using Color Ink 74...

Page 75: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes in Rear Tray 75...

Page 76: ...zed plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper source or...

Page 77: ...ge size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loadi...

Page 78: ...3 Open the feed slot cover C 4 Slide right paper guide D to open both paper guides 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING UP 78...

Page 79: ...ot slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in portrait orientation E Loading paper in landscape orientation F can cause paper ja...

Page 80: ...paper cannot be fed Be sure to close the feed slot cover 8 Open operation panel H pull out paper output tray I and then open output tray extension J Be sure to open the operation panel before printin...

Page 81: ...media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor p...

Page 82: ...this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edg...

Page 83: ...N and place it in center of cassette Important Always load paper in portrait orientation D Loading paper in landscape orientation E can cause paper jams Note Align the paper stack with the edge of the...

Page 84: ...s into place 6 Slide right paper guide C to align it with paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher...

Page 85: ...into the printer until it stops 8 Open operation panel I pull out paper output tray J and then open output tray extension K Be sure to open the operation panel before printing If the operation panel...

Page 86: ...86...

Page 87: ...ose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners...

Page 88: ...guide D to open both paper guides 5 Load envelopes in portrait orientation WITH PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in portrai...

Page 89: ...he paper guides too hard against the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark E 7 Close feed slot cover C gently Important If the feed...

Page 90: ...operation panel F pull out paper output tray G and then open output tray extension H Be sure to open the operation panel before printing If the operation panel is close the printer does not start prin...

Page 91: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 91...

Page 92: ...cording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Sam...

Page 93: ...erve the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2...

Page 94: ...Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 94...

Page 95: ...it on the platen 1 Make sure any original has been removed from platen 2 Open document tray A 3 Slide the paper guides B all the way out 4 Load document WITH SIDE TO SCAN FACING UP in document tray I...

Page 96: ...96...

Page 97: ...then specify a standard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation belo...

Page 98: ...ally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 in 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the origina...

Page 99: ...s Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 in 1 cm Note The Skew Correction function automatically compensates for the originals p...

Page 100: ...x 5 8 in 148 x 148 mm 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 35 sheets 20 lb 75 g m2 paper up to 0 14 in 3 5 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 in 0 5 mm hi...

Page 101: ...Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 101...

Page 102: ...Refilling Ink Tank Refilling Ink Tank Checking Ink Level Ink Tips 102...

Page 103: ...aint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you refill the in...

Page 104: ...tank cover C 4 Open the tank cap D of the ink tank Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter when opening it 5 Take a new ink bottle out of i...

Page 105: ...ake the ink bottle Ink may spatter when opening the cap 7 Refill the ink tank Aligning the ink bottle s tip with the printer s inlet F slowly stand the bottle upside down and push the bottle into the...

Page 106: ...bottle slightly and remove the bottle from the inlet while slowly tilting it Important Do not leave an ink bottle in the ink tank Close the bottle cap of the ink bottle securely and store the ink bott...

Page 107: ...ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks o...

Page 108: ...lack ink may be consumed even when printing a black and white document and photo Every ink is also consumed in the standard cleaning and deep cleaning which may be necessary to maintain the performanc...

Page 109: ...damaged Note When you refill the ink tank refill the ink tank until ink reaches the upper limit line A If ink does not reach the upper limit line the remaining ink level is not detected correctly If a...

Page 110: ...rinter performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself fr...

Page 111: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 111...

Page 112: ...prove the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check...

Page 113: ...unt of ink Frequent ink flush can rapidly consume ink so perform ink flush only when necessary Important If ink flush is performed when the remaining ink level is insufficient it may cause a failure B...

Page 114: ...or Letter sized plain paper 1 Check that printer is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette Loading Paper in the Cassette 3 Press the Setup button use the button to...

Page 115: ...k and White Pattern 1 Check if there are missing lines in the pattern If there are missing lines in the pattern A Good B Bad lines are missing If the pattern is not printed If one of the above is appl...

Page 116: ...in the pattern D G Good H Bad horizontal white streaks are present If any color in the pattern C or the pattern D is not printed Example Magenta pattern is not printed If one of the above is applied c...

Page 117: ...the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning the...

Page 118: ...ct Maintenance and press the OK button LCD and Operation Panel 3 Use button to select Deep Cleaning and press OK button The printer starts cleaning the print head deeply Do not perform any other opera...

Page 119: ...ette Loading Paper in the Cassette 3 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 4 Use the button to select Head alignment and then pres...

Page 120: ...g Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pa...

Page 121: ...t Roller Cleaning and press OK button 2 Use button to select paper source Cassette or Rear tray to clean rollers and press OK button The paper feed roller will rotate as it is cleaned without paper 5...

Page 122: ...fingers Paper feeding performance may be degraded 3 Turn on the power then clean the paper feed rollers again If the problem is not resolved after cleaning the paper feed roller contact your nearest...

Page 123: ...paper 1 Make sure that the power is turned on then remove any paper from the cassette 2 Prepare paper 1 Fold a single sheet of A4 or Letter sized plain paper in half widthwise then unfold the paper 2...

Page 124: ...OK button LCD and Operation Panel 4 Use button to select Btm Plate Cleaning and press OK button The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the...

Page 125: ...olved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Before cleaning the printer turn...

Page 126: ...g Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel...

Page 127: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 127...

Page 128: ...lose to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not...

Page 129: ...leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may come off by such impact and ink may leak Do not transfer ink to other contai...

Page 130: ...tand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers...

Page 131: ...When using the optional FINE cartridge Do not throw FINE cartridges in the fire 131...

Page 132: ...Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 132...

Page 133: ...ische Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gem der EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen...

Page 134: ...rd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer...

Page 135: ...i sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per l...

Page 136: ...sobre a devolu o e reciclagem de produtos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bo...

Page 137: ...takte lokale myndigheter et godkjent WEEE program eller husholdningens renovasjonsselskap Du finner mer informasjon om retur og resirkulering av WEEE produkter p www canon europe com weee Vain Euroopa...

Page 138: ...anisation om du vill ha mer information om var du kan l mna den kasserade produkten f r tervinning F r mer information om inl mning och tervinning av WEEE produkter se www canon europe com weee Pouze...

Page 139: ...produkt lub do autoryzowanego punktu gromadzenia zu ytego sprz tu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpad w w nieodpowiedni spos b mo e mie negatywny w...

Page 140: ...rekt vai 2012 19 ES par elektrisko un elektronisko iek rtu atkritumiem EEIA un viet jiem ties bu aktiem no izstr d juma nedr kst atbr voties izmetot to kop ar sadz ves atkritumiem is izstr d jums ir j...

Page 141: ...ten tajn Ta simbol pomeni da tega izdelka v skladu z direktivo OEEO 2012 19 EU in dr avno zakonodajo ne smete odvre i v gospodinjske odpadke Ta izdelek morate odlo iti na ustrezno zbiralno mesto na pr...

Page 142: ...mo za Europsku uniju i EEZ Norve ka Island i Lihten tajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s ku nim otpadom sukladno WEEE Direktivi 2012 19 EC i va em nacionalnom zakonu Ovaj...

Page 143: ...ispravnom odlaganju ovog proizvoda e doprineti efikasnom kori enju prirodnih resursa Za vi e informacija o tome gde mo ete da predate va u staru opremu radi recikliranje vas molimo da kontaktirate lok...

Page 144: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality...

Page 145: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 146: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 146...

Page 147: ...ag so that ink does not leak Pack the printer in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink...

Page 148: ...ouch tubes or other parts inside the printer This can cause trouble with the printer 5 Turn the ink valve lever to the left Important The inside of the printer may become stained with ink Be careful n...

Page 149: ...in the same orientation 10 Close the scanning unit cover gently 11 Retract output tray extension and paper output tray 12 Retract paper support and then close rear tray cover 13 Close the operation p...

Page 150: ...ommend to hold and carry out this printer as shown in the figure below If you hold the cassette it may fall out of the printer Important After transporting your printer remove the carriage stopper pla...

Page 151: ...ay be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to d...

Page 152: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 153: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 153...

Page 154: ...Main Components Front View Rear View Inside View Operation Panel 154...

Page 155: ...r here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Paper in the Rear Tray Loading Envelopes in Rear Tray F Ca...

Page 156: ...cuments in the ADF Auto Document Feeder L Document Feeder Cover Open when clearing jammed documents M Document Tray Open to load a document in the ADF You can load two or more sheets of document of th...

Page 157: ...P Document Cover Open to load an original on the platen Q Platen Load an original here 157...

Page 158: ...r to a LAN C Power Cord Connector Plug in the supplied power cord D Transport Unit Cover Open when removing jammed paper E Rear Cover Detach when removing jammed paper Important Do not touch the metal...

Page 159: ...inter D Ink Tank Black ink tank If the ink level is low refill the ink tank Refilling Ink Tank E Upper limit line Indicates the maximum capacity of the ink F Single dot Indicates the amount of ink req...

Page 160: ...id Crystal Display Displays messages menu items and the operational status G Stop button Cancels operation when print copy or scan job is in progress H Alarm lamp Lights or flashes when an error occur...

Page 161: ...er maintenance and change printer settings Also used for selecting the input mode N Wireless connect button To set wireless router information in the printer directly from a smartphone or other such d...

Page 162: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 162...

Page 163: ...off if the ON lamp is lit the printer is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated fo...

Page 164: ...ter If an error message is displayed on the LCD see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB ca...

Page 165: ...hat the ON lamp is off Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on...

Page 166: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 167: ...he ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the print...

Page 168: ...n or settings screen use the button C to select an item or option and then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Example Changing...

Page 169: ...re The problem such as the printer cannot print may occur according to the network status We recommend placing the printer near the wireless router Signal strength 50 or less The problem such as the p...

Page 170: ...meric 1234567890 SP Symbols _ SP SP Indicates a space Note Only the input modes or characters available for input appear in their respective screens Entering Numbers Letters and Symbols Use the button...

Page 171: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Settings from Operation Panel 171...

Page 172: ...rinter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operatio...

Page 173: ...the image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Pr...

Page 174: ...s From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the...

Page 175: ...ttings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be delet...

Page 176: ...Important Some applications will print in color regardless of the Grayscale Printing settings If you want to perform monochrome printing with these applications set Print With to Black Only If you hav...

Page 177: ...printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Check that the printer is on and then click Auto...

Page 178: ...is function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the...

Page 179: ...Tool is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic Print Head Alignment are not satisfactory perform manual head alignment Che...

Page 180: ...g the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink dryin...

Page 181: ...tion Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Other dev settings Language selection Firmware update Reset setting ECO settings Quiet se...

Page 182: ...ed on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and th...

Page 183: ...nel Items for Printer Other device settings Language selection ECO settings Quiet setting Items for Paper Printing Print settings Items for Maintenance Management LAN settings Firmware update Reset se...

Page 184: ...isable this setting if an optional FINE cartridge is attached Paper print position Adjusts the print position when the left right margins are not aligned Select Rear tray or Cassette for the paper sou...

Page 185: ...w the on screen instructions of the connecting device for the setup procedure Manual connect Select when you perform settings for Wi Fi manually using the operation panel of the printer WPS Push butto...

Page 186: ...anual setup For details on each setting item Manual setup Wired LAN Enab dis wired LAN Enables or disables wired LAN Manual setup For details on each setting item Manual setup Print LAN details You ca...

Page 187: ...scan from dev Selecting Enable allows you to transfer the scanned data to the computer using WSD Timeout setting Specifies the timeout length Bonjour settings Setting items when you use Bonjour Enab d...

Page 188: ...red LAN then Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN IPsec settings Selecting Enable allows you to specify the IPsec s...

Page 189: ...acters by holding down the button during character entry Orig remov remind Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after...

Page 190: ...sh German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Li...

Page 191: ...e firmware update is not complete check the following and take an appropriate action Check the network settings If Cannot connect to the server try again is displayed on the LCD press the OK button an...

Page 192: ...ettings Returns the LAN settings back to the default Setting data Returns the settings such as the paper size media type or other setting items other than the network settings back to the default All...

Page 193: ...and then press the OK button 4 Select EnergySaveSettings and then press the OK button 5 Select Auto power off and then press the OK button 6 Select a time to turn off the printer and then press the OK...

Page 194: ...etup button The Setup menu screen is displayed 3 Select ECO settings and then press the OK button 4 Select 2 sidedPrintSetting and then press the OK button 5 Specify settings as necessary Copy Select...

Page 195: ...erating noise while printing is in progress Important When ON is selected operating speed may be reduced compared to when OFF is selected This function may not be so effective depending on the printer...

Page 196: ...splays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number Printed sheet count Displays the printed sheet count in...

Page 197: ...conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s...

Page 198: ...TX IEEE802 3 10BASE T Transfer speed 10 M 100 Mbps auto switching Wi Fi Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and...

Page 199: ...ns may not be available with the supported OS Refer to the Canon web site for details Mobile Printing Capability PIXMA Cloud Link Internet connection or CD ROM drive is required to install the softwar...

Page 200: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 200...

Page 201: ...nd media types access the Canon website Genuine Canon paper is not available in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper...

Page 202: ...must be within the following limits rear tray Minimum size 2 17 x 3 51 in 55 0 x 89 0 mm Maximum size 8 50 x 26 61 in 215 9 x 676 0 mm cassette Minimum size 5 83 x 8 27 in 148 0 x 210 0 mm Maximum si...

Page 203: ...heets Canon Oc Office Colour Paper SAT213 A4 Approx 80 sheets A4 Approx 200 sheets High Resolution Paper HR 101N 1 A4 B5 Letter Approx 80 sheets N A Paper other than Genuine Canon Paper Common Name Re...

Page 204: ...put Tray Plain Paper including recycled paper Approx 50 sheets Legal 10 sheets When continuing printing with paper other than the above we recommend removing already printed paper or envelopes from th...

Page 205: ...g plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelop...

Page 206: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 207: ...ain paper when printing in black and white Standard mode 6 000 sheets Economy mode 8 300 sheets Measurement conditions Measurement images Color printing A4 color document ISO IEC24712 Black white prin...

Page 208: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel 208...

Page 209: ...Printing from Computer Printing from Application Software Windows Printer Driver 209...

Page 210: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 211: ...ter Paper Size automatically switch to the predefined values Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors...

Page 212: ...t more than if you have Standard selected When performing color printing or color copying ink consumption for the black areas is reduced However for the color areas the same amount of ink is consumed...

Page 213: ...e printer will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are use...

Page 214: ...on this printer Canon genuine papers Document Printing Media name Model No Media Type in the printer driver Canon Red Label Superior WOP111 Plain Paper Canon Oc Office Colour Paper SAT213 Plain Paper...

Page 215: ...hods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printi...

Page 216: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 217: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 218: ...ion software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and i...

Page 219: ...the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer...

Page 220: ...e of the printer driver 5 Click OK When you perform print the document will be printed with the specified scale Important When the application software which you used to create the original has the sc...

Page 221: ...Note Selecting Scaled changes the printable area of the document 221...

Page 222: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 223: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 224: ...ate a large print like a poster Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab...

Page 225: ...erating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To repr...

Page 226: ...isplayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection clic...

Page 227: ...uplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page La...

Page 228: ...ther stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you perfor...

Page 229: ...m print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side...

Page 230: ...me before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assista...

Page 231: ...10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 232: ...mportant When you perform envelope printing guide messages are displayed To hide the guide messages check the Do not show this message again check box To show the guide again click the View Printer St...

Page 233: ...ation software or the printer driver Do not fold the return postcard If a crease is formed the printer will not be able to feed the postcard properly and this condition will cause line shifts or a pap...

Page 234: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 234...

Page 235: ...rt different data formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Speci...

Page 236: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 237: ...on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the...

Page 238: ...In such cases take the appropriate action as described 238...

Page 239: ...Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from...

Page 240: ...se the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is ena...

Page 241: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 241...

Page 242: ...a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow ke...

Page 243: ...overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck thi...

Page 244: ...the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Printer Paper Size Selects the size of paper actually loaded into the printer Normall...

Page 245: ...as the Standard setting For details on Economy Mode see Economy Mode Paper Source Select the source from which paper is supplied Automatically Select Plain paper whose Page Size is Letter 8 5 x11 22x2...

Page 246: ...nting profile you wish to save Up to 255 characters can be entered The name appears with its associated icon in the Commonly Used Settings list on the Quick Setup tab Options Opens the Save Commonly U...

Page 247: ...his dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Paper Size Specifies the Width and the Height of the cus...

Page 248: ...Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows...

Page 249: ...nsumed as the Standard setting For details on Economy Mode see Economy Mode Color Intensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Intensity Contrast and so on are adjuste...

Page 250: ...in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document Use your application if you want to change the tot...

Page 251: ...When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance...

Page 252: ...ction appears grayed out and is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profi...

Page 253: ...ze Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal di...

Page 254: ...al printing method Select this when you do not specify any page layout Automatically reduce large document that the printer cannot output If the printer cannot print the paper size of a document the p...

Page 255: ...is check box Print Area Setup Opens the Print Area Setup dialog box in which you can configure the print area for automatic duplex printing Stapling Side Selects the stapling margin position The print...

Page 256: ...he environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for ente...

Page 257: ...ding on the type of printer driver you are using and the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines f...

Page 258: ...em This is the default setting Use reduced printing Slightly reduces each document page so that it fits on one sheet of paper during printing Select this setting when using automatic duplex printing t...

Page 259: ...ion is enabled normally the paper feeding method cannot be changed from the Canon IJ Preview Ungroup Papers Sets the display method of Media Type Page Size and Printer Paper Size To display the items...

Page 260: ...Hagaki A Hagaki A or Hagaki is selected on the Main tab Do not detach the print head that is not in use Printing cannot be performed while either print head is detached Stamp Background dialog box The...

Page 261: ...eck this check box to print a background on the first page only Stamp Tab The Stamp tab allows you to set the text and bitmap file bmp to be used for a stamp Preview Window Shows the status of the sta...

Page 262: ...d areas of the bitmap transparent Check this check box to make white filled areas of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Sty...

Page 263: ...t the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the background Select File Opens the dialog b...

Page 264: ...and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save ove...

Page 265: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 266: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 266...

Page 267: ...cur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses messages to display the printer status and the...

Page 268: ...de message when envelope printing starts To hide this guide message select the Do not show this message again check box To display the guide message again open the Option menu select Display Guide Mes...

Page 269: ...vels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Displays the For secure communication window This window allows you to download the rou...

Page 270: ...equire an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as descri...

Page 271: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 271...

Page 272: ...vice and Connecting It to the Printer 3 Printing Scanning Printing Scanning with Wireless Direct Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions...

Page 273: ...nter 1 Turn on Wi Fi function on your device Enable Wi Fi on your device s Setting menu For more on turning on Wi Fi function see your device s instruction manual 2 Select DIRECT XXXX GM4000series X r...

Page 274: ...Setup menu screen is displayed 3 Select Device settings and then press the OK button 4 Select LAN settings and then press the OK button 5 Select Wireless Direct and then press the OK button 6 Select a...

Page 275: ...press the OK button 2 Select Yes and then press the OK button 3 Select Done and then press the OK button If you select Security protocol instead of Done you can check the updated password Confirm requ...

Page 276: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 276...

Page 277: ...ems for Copying Press the COPY button to reset the magnification to 100 6 Use the button to specify the number of copies 7 Press the Start button The printer starts copying Remove the original on the...

Page 278: ...ings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you selec...

Page 279: ...ome settings cannot be specified in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enl...

Page 280: ...quality according to the original Ex Note If you use Economy with the media type set to Plain paper and the quality is not as good as expected select Standard or High and try copying again Economy Mo...

Page 281: ...copying is selected 2 sided Select whether to perform two sided copying Ex Note This setting item is displayed only when 2 sided copy is selected for Special copy Two Sided Copying Stapling side Sele...

Page 282: ...Scanning Scanning from Computer Windows Scanning from Operation Panel Scanning Using Smartphone Tablet 282...

Page 283: ...Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Ti...

Page 284: ...tem Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password...

Page 285: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 286: ...Note To set the applications to integrate with see Settings Dialog Box 286...

Page 287: ...clear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Position...

Page 288: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 289: ...d PNG Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password P...

Page 290: ...n the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can...

Page 291: ...8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited...

Page 292: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 293: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 294: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 294...

Page 295: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 296: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 297: ...nning from the ADF For details see the application s manual Note To scan magazines containing many color photos select Magazine Color 3 Click Preview Preview image appears in the Preview area Importan...

Page 298: ...eeded Adjust the size and position of the cropping frames on the preview image Adjusting Cropping Frames ScanGear 7 Set Image corrections as needed 8 Click Scan Scanning starts Note Click Information...

Page 299: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 299...

Page 300: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 301: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 302: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 303: ...djust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will...

Page 304: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 305: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 306: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 307: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 308: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 309: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 310: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 311: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 312: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 313: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 314: ...tart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the S...

Page 315: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Page 316: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 316...

Page 317: ...Document Feeder Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or...

Page 318: ...ed area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be...

Page 319: ...ay out 4 Load document with side to scan facing up in document tray Insert the document until it stops 5 Adjust document guide B to match width of document Do not slide the document guide too hard aga...

Page 320: ...or scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected...

Page 321: ...se you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner sele...

Page 322: ...notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner...

Page 323: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 324: ...ar on LCD When Error Occurred Message Support Code Appears Repairing Your Printer Frequently Asked Questions Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedl...

Page 325: ...hecking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows Error or Messag...

Page 326: ...d After Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy WL connect Cannot Connect Sm...

Page 327: ...ng LAN Settings Network Key Password Unknown Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Default Network Settings Printing Network Settings Reco...

Page 328: ...efaults Default Network Settings Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi...

Page 329: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 329...

Page 330: ...Network While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer...

Page 331: ...screen If the printer has not been found after searching it by the IP address check network settings When using Wi Fi Checking Power Status Checking PC Network Connection Checking Printer s Wi Fi Sett...

Page 332: ...device It may take a while for the printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on th...

Page 333: ...ancel on the Check Printer Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals suppli...

Page 334: ...tings Is printer set to allow wireless communication Make sure the or icon is displayed on the LCD when the mode button is pressed If icon is not displayed The printer is not set to allow wireless com...

Page 335: ...ining metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven...

Page 336: ...redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected to the wir...

Page 337: ...correctly the printer may not be found Make sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Netwo...

Page 338: ...k set the security software to allow access After allowing the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instruc...

Page 339: ...tion manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depending on the wire...

Page 340: ...twork device It may take a while for the printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect...

Page 341: ...y web pages Click Cancel on the Check Printer Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruc...

Page 342: ...ication Make sure the icon is displayed on the LCD when the mode button is pressed If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the print...

Page 343: ...d correctly the printer may not be found Make sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Net...

Page 344: ...twork set the security software to allow access After allowing the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the ins...

Page 345: ...ing MAC address filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the rout...

Page 346: ...the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and compute...

Page 347: ...5 Click here and perform setup 347...

Page 348: ...d repair the network status Select the link below to download IJ Network Device Setup Utility and install it Checking Printer Connection Status Using IJ Network Device Setup Utility See below for star...

Page 349: ...th the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a...

Page 350: ...u that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environ...

Page 351: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 351...

Page 352: ...e necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the m...

Page 353: ...antenna is attached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Pl...

Page 354: ...curity software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default If the problem is not resolve...

Page 355: ...information of the printer Display on the LCD LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is not placed too far away from the device If the distance...

Page 356: ...ontact its manufacturer Check2 If MP Drivers are not installed install them Windows Click here and install the MP Drivers Check3 When using Wi Fi make sure wireless router does not restrict which comp...

Page 357: ...g an Encryption Key For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicate with the w...

Page 358: ...ation method must be identical among the wireless router the printer and your computer To communicate with a wireless router that generates a password automatically you must set the printer to use the...

Page 359: ...ncryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Rou...

Page 360: ...Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the ty...

Page 361: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 361...

Page 362: ...check the IP Address or MAC address of your computer follow the instructions below 1 Select Command Prompt as shown below In Windows 10 right click Start and select Command Prompt In Windows 8 1 selec...

Page 363: ...e the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one sh...

Page 364: ...n the printer making printing scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults click here and redo setup...

Page 365: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 365...

Page 366: ...pdate interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Check the...

Page 367: ...printer and wireless router close to each other Note Though an antenna is attached to most wireless routers note that some of them have it inside Check7 Make sure wireless signal is strong Monitor sig...

Page 368: ...or tablet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s i...

Page 369: ...nter and device is too far wireless communication becomes poor Place the printer and device close to each other Check7 Make sure 5 devices are already connected Wireless Direct does not allow more tha...

Page 370: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Ink Runs Out Fast Printer Does Not Pick up or Feed the Paper No Paper Error Printout Results Are Unsatisfactory 370...

Page 371: ...or of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for net...

Page 372: ...ot print properly if you are using a printer driver for a different printer Make sure Canon XXX series where XXX is your printer s name is selected in the Print dialog box Note If multiple printers ar...

Page 373: ...Level Check3 Are the print head nozzles clogged Print the nozzle check pattern and make sure that the ink is coming out normally For details on printing the nozzle check pattern print head cleaning an...

Page 374: ...leaning the print head deeply again print the nozzle check pattern and check the result If it still does not improve go to the next step Step5 Perform ink flush After performing ink flush print the no...

Page 375: ...Ink Runs Out Fast After you refill the ink tank the printer takes in ink from the ink tank and ink flows into the printer Ink may seem to run out fast due to this procedure 375...

Page 376: ...ing orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper In the cassette be sure to load onl...

Page 377: ...the foreign object Important Do not tilt the printer or do not it upside down Doing so may cause the ink to leak Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cl...

Page 378: ...transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it s...

Page 379: ...the settings using the printer driver Basic Printing Setup Printing from your smartphone tablet Print Documents from Your Smartphone iOS Print Documents from Your Smartphone Android Check2 Make sure...

Page 380: ...rly Check Installation of Print Head Important Remove the orange label and the protective tape of the print head to install it Check2 Check paper and print quality settings Printout Results Are Unsati...

Page 381: ...and check the result If it still does not improve go to the next step Step5 Perform ink flush After performing ink flush print the nozzle check pattern and check the result Ink flush consumes a great...

Page 382: ...ng the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check7 Make sure original is properly loaded on platen or ADF When you load the origi...

Page 383: ...runs out of ink refill the ink tank If the remaining ink level is below the lower limit line A refill the ink tank Note Printed colors may not match screen colors due to basic differences in the metho...

Page 384: ...d Cleaning From the computer Clean the print head deeply If it does not improve turn off the printer wait for more than 24 hours and go to the next step Step4 Clean the print head deeply again After c...

Page 385: ...herwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from y...

Page 386: ...g the right paper for what you are printing Supported Media Types Check3 Correct curl before loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn...

Page 387: ...ime Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the medi...

Page 388: ...ADF dirty Clean the platen glass or the glass of ADF Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as sho...

Page 389: ...ches Set it on the computer Windows 1 Check that printer is turned on 2 Open Canon IJ Printer Assistant Tool Opening the Maintenance Tool Canon IJ Printer Assistant Tool 3 Select Custom Settings 4 Dra...

Page 390: ...Scanning Problems Windows Scanning Problems 390...

Page 391: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 391...

Page 392: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 393: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 394: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 394...

Page 395: ...nplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do n...

Page 396: ...and then press the OK button 4 Use the button to select Auto power off and then press the OK button 5 Use the button to select OFF and then press the OK button The setting to shut off the power automa...

Page 397: ...Note See below for details on how to disable the setting from ScanGear scanner driver Scanner Tab 397...

Page 398: ...k following to make sure your system environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed...

Page 399: ...inter Important Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional...

Page 400: ...lect your language 1 Press Setup button and wait a little 2 Press button once and press OK button 3 Press button 3 times and press OK button 4 Use button to select language for LCD and press OK button...

Page 401: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 401...

Page 402: ...Other cases If the MP Drivers were not installed correctly uninstall the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Click here and install t...

Page 403: ...instructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with Wi Fi connection The printer is detected automatically in the n...

Page 404: ...Errors and Messages Four Digit Alphanumeric Characters Appear on LCD When Error Occurred Message Support Code Appears 404...

Page 405: ...ears on the printer s LCD or your computer screen Some errors may display four digit alphanumeric characters along with the error message The characters represent a support code error number For detai...

Page 406: ...on the computer or on the printer For some errors a support code error number is also displayed When a Support Code and a Message are displayed on the Computer Screen Windows When a Support Code and...

Page 407: ...Error Output Error Communication Error Windows Other Error Messages Windows Message Appears on Printer s LCD Check the message and take appropriate action Cannot connect to the server try again The p...

Page 408: ...he USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Check3 Make sure MP Drivers are installed correctl...

Page 409: ...ace on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing...

Page 410: ...e Appears on Printer s LCD and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1215 1240 1270 1300 1303 1304 1309 1310 1313 1365 1366 1367 1430 1431 1432 1433 1470 1471 1472 1473 1476 147A 147B 1485 15A1...

Page 411: ...6833 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6D01 7000 to 7ZZZ 7500 7600 7700 7800 A000 to ZZZZ C000 For paper jam support co...

Page 412: ...tput slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the p...

Page 413: ...be ejected automatically If paper becomes jammed during printing and you need to turn off the printer to remove it press the printer s Stop button to stop the printing before you turn off the printer...

Page 414: ...e paper make sure you are using suitable paper and loading it correctly If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not ti...

Page 415: ...t the cassette and remove the jammed paper slowly with both hands Important When checking the feed slot of the cassette or removing the jammed paper do not turn the printer upside down or tilt it The...

Page 416: ...lve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it...

Page 417: ...tput tray extension and the paper output tray pull out the cassette and remove the jammed paper slowly with both hands Important When checking the feed slot of the cassette or removing the jammed pape...

Page 418: ...perly due to the paper jam If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink m...

Page 419: ...er What to Do If the paper is jammed as the printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside...

Page 420: ...stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch clear film A white belt B or tubes C If you soil or scratch this pa...

Page 421: ...4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 421...

Page 422: ...8 Plug in the printer again and turn it back on All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctl...

Page 423: ...Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 423...

Page 424: ...printing before you turn off the printer 1 Make sure you have unplugged the power cord 2 Rotate printer so that rear side of printer faces toward you Important When changing the orientation of the pr...

Page 425: ...e inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up t...

Page 426: ...ote Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the...

Page 427: ...6 Attach rear cover Insert the projections of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely 427...

Page 428: ...oading it correctly Before printing open the operation panel pull out the paper output tray and then open the output tray extension If the measures above do not solve the problem contact your nearest...

Page 429: ...rear tray Loading Paper in the Rear Tray Align the paper guides of the rear tray with the both edges of the paper After carrying out the above measures press the printer s OK button to cancel the erro...

Page 430: ...ette is A4 Letter A5 or B5 size plain paper Before aligning the print head load A4 letter size plain paper one sheet if the optional FINE cartridge is not installed or two sheets if the optional FINE...

Page 431: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not forget to close it such as after refilling ink tank 431...

Page 432: ...ed the FINE cartridge may be damaged Replace the FINE cartridge with a new one If this still does not solve the problem contact your nearest Canon service center to request a repair Important Do not t...

Page 433: ...tridge is not installed What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press...

Page 434: ...rtridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may...

Page 435: ...rectly detected If you want to continue printing without this function press the printer s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain op...

Page 436: ...with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining color ink level will be disabled Replace the empty ink cartridge immed...

Page 437: ...our nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Print...

Page 438: ...e scanning unit cover and make sure that shipping tape and protective material have been removed from the print head holder If the shipping tape or protective material is still there remove it and clo...

Page 439: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 439...

Page 440: ...n the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink...

Page 441: ...n the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink...

Page 442: ...mpediment Important When clearing an impediment to print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or y...

Page 443: ...on If the ink tank is refilled because it runs out of ink perform ink flush From Windows Cleaning the Print Heads From the operation panel of the printer How to Perform Ink Flush If this does not solv...

Page 444: ...center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of war...

Page 445: ...center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of war...

Page 446: ...or Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Import...

Page 447: ...the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink ma...

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