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1000

Cause

Possible causes include the following.

• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.

What to Do

Take the corresponding actions below.

• Load paper in the rear tray.
• Align the paper guides with the both edges of the paper when you load paper in the rear tray.
• Set paper information for the paper in the rear tray.

After carrying out the above measures, press the printer's 

OK

 button.

Note

• After loading paper in the rear tray, the screen for setting rear tray paper information appears. Set

paper information for the paper in the rear tray.

• To cancel printing, press the printer's 

Stop

 button.

498

Summary of Contents for PIXMA G4210

Page 1: ...al Basic Operation Network Handling Paper Originals Ink Tanks etc Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Faxing Frequently Asked Questions List of Suppor...

Page 2: ...h Same Name 49 Connects to Another Computer via LAN Changes from USB to LAN Connection 50 Printing Network Settings 51 Reconfiguration Method of Wireless LAN Connection 55 Handling Paper Originals Ink...

Page 3: ...Safety Precautions 105 Regulatory Information 106 WEEE EU EEA 111 Handling Precautions 121 Legal Restrictions on Scanning Copying 122 Transporting Your Printer 123 When Repairing Lending or Disposing...

Page 4: ...gs from Operation Panel 157 Setting Items on Operation Panel 158 FAX settings 159 Print settings 164 LAN settings 165 Dev user settings 168 Language selection 170 Firmware update 171 Feed settings 172...

Page 5: ...ostcards 220 Overview of the Printer Driver 222 Canon IJ Printer Driver 223 Opening Printer Driver s Setup Screen 224 Canon IJ Status Monitor 225 Instructions for Use Printer Driver 227 Printer Driver...

Page 6: ...g Tips 307 Positioning Originals Scanning from Computer 308 Network Scan Settings 311 Scanning Using Smartphone Tablet 315 Faxing 316 Preparing for Faxing 317 Connecting Telephone Line 318 Setting Tel...

Page 7: ...for Sending Faxes 364 Sending Faxes from Computer Windows 366 Sending a FAX Fax Driver 367 Creating an Address Book Fax Driver 370 Edit or Remove a Recipient from an Address Book Fax Driver 374 Search...

Page 8: ...n Check Printer Settings Screen During Wireless LAN Setup Windows Checking Wireless Router Settings 414 Cannot Proceed beyond Printer Connection Screen 415 Cannot Find Printer while Using Wireless LAN...

Page 9: ...Mechanical Problems 471 Printer Does Not Turn On 472 Power Shuts Off By Itself 473 USB Connection Problems 474 Cannot Communicate with Printer via USB 475 Installation and Download Problems 476 Cannot...

Page 10: ...2900 507 2901 508 4103 509 5011 510 5012 511 5100 512 5200 513 5B00 514 6000 515...

Page 11: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 11...

Page 12: ...ersonal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and in...

Page 13: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 14: ...ountries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or...

Page 15: ...the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or ot...

Page 16: ...y of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE t...

Page 17: ...or any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright noti...

Page 18: ...Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions...

Page 19: ...ACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice B...

Page 20: ...AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF S...

Page 21: ...SS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT O...

Page 22: ...n the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products de...

Page 23: ...iles the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to p...

Page 24: ...conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to...

Page 25: ...or a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www...

Page 26: ...the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to...

Page 27: ...imer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this sof...

Page 28: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Faxing 28...

Page 29: ...to print photos with My Image Garden 1 Open the paper support A and paper support extension B 2 Pull out the paper output tray C and open the output tray extension D 3 Load paper WITH THE PRINT SIDE F...

Page 30: ...6 Use the button to select the size of the loaded paper on the rear tray then press the OK button Note The asterisk on the LCD indicates the current setting 7 Use the button to select the type of the...

Page 31: ...ions 9 Click the Photo Print icon G 10 Click the folder H with photos you want to print 11 Click the photos I you want to print For Windows To select two or more photos at a time click photos while pr...

Page 32: ...k Print L For macOS Click OK when the confirmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of...

Page 33: ...ownload Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the paper support A and paper support extension B 2 Pull out the paper output...

Page 34: ...aded paper on the rear tray then press the OK button Note The asterisk on the LCD indicates the current setting 7 Use the button to select the type of the loaded paper on the rear tray then press the...

Page 35: ...10 Select a photo You can also select multiple photos at once 11 Specify the number of copies paper size etc 12 Select Print 35...

Page 36: ...and copy them to plain paper 1 Open the paper support A and paper support extension B 2 Pull out the paper output tray C and open the output tray extension D 3 Load paper WITH THE PRINT SIDE FACING U...

Page 37: ...the LCD 5 Press the OK button 6 Use the button to select the size of the loaded paper on the rear tray then press the OK button Note The asterisk on the LCD indicates the current setting 7 Use the but...

Page 38: ...the document cover G 10 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark H Note To copy two or more documents continuously load them in the ADF Auto Document Fe...

Page 39: ...ocument Feeder 2 Close the document cover 3 Press the Black button I or Color button J Important Do not open the document cover until copying is complete Note Your printer is equipped with many other...

Page 40: ...Faxing Fax multiple documents in black and white as follows 1 Open the document tray A 2 Insert the document WITH THE SIDE TO SCAN FACING UP 3 Adjust the document guide B 4 Press the FAX button C 40...

Page 41: ...5 Use the Numeric buttons D to enter the fax number 6 Press the Black button E Note Many other convenient faxing features are available Faxing 41...

Page 42: ...ess router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data co...

Page 43: ...ettings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows macOS You c...

Page 44: ...The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office...

Page 45: ...hen configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Wh...

Page 46: ...Tips Default Network Settings Another Printer Found with Same Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wireless...

Page 47: ...PR protocol setting Enable RAW protocol Enable LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defau...

Page 48: ...2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 48...

Page 49: ...r macOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and t...

Page 50: ...indows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For macOS To connect an additional compute...

Page 51: ...ormation The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Produ...

Page 52: ...5 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 17 Link Local Prefix Length Link local prefix length XXX 3 2 18 Stateless Ad...

Page 53: ...tive 3 3 3 SSID SSID Wireless Direct SSID 3 3 4 Password Password Wireless Direct password 10 alphanumeric characters 3 3 5 Channel Channel 3 3 3 6 Encryption Encryption method AES 3 3 7 Authenticatio...

Page 54: ...etting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 14 DNS Server Obtain DNS server address automatically Auto Manual 5 15 Primary Server Primary server ad dress XXX XXX XXX XXX 5 16 Seconda...

Page 55: ...Utility Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Make sure printer is turned on 2...

Page 56: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 56...

Page 57: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 57...

Page 58: ...or WOP111 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flat...

Page 59: ...tray C and open the output tray extension D 3 Load paper WITH THE PRINT SIDE FACING UP 4 Align the paper guides E with the paper width Do not slide the paper guides too hard against the paper The pape...

Page 60: ...Loading paper in the landscape orientation G can cause paper jams Note Do not load sheets of paper higher than the load limit mark H After loading paper on the rear tray the paper information registr...

Page 61: ...rint settings screen of the computer There are various types of paper such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents Each media ty...

Page 62: ...velopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposit...

Page 63: ...B 2 Pull out the paper output tray C and open the output tray extension D 3 Load envelopes WITH THE PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the...

Page 64: ...not be fed properly Note Do not load envelopes higher than the load limit mark F After loading paper on the rear tray the paper information registration screen for the rear tray is displayed on the L...

Page 65: ...the LCD indicates the current setting 7 Use the button to select Envelope then press the OK button Note When printing select the type of envelope and orientation of printing on the print settings scre...

Page 66: ...Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 66...

Page 67: ...ng to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of th...

Page 68: ...on the platen glass Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do no...

Page 69: ...und Load the document WITH THE SIDE TO SCAN FACING UP in the document tray Note For details on the supported originals see below Supported Originals When you set the alarm to be silent in Sound contro...

Page 70: ...ss the Menu button select Document or Photo for Document type and specify a standard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If y...

Page 71: ...h the alignment mark Portions placed on the diagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the platen glass Loading Onl...

Page 72: ...iginals Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 40 inch 1 cm Note The Skew Correction function automatically compensates for the ori...

Page 73: ...on 1 copying A4 Letter only Quantity A4 Letter Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm high Thickness 0 003 to 0 005...

Page 74: ...Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 74...

Page 75: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 75...

Page 76: ...ining ink error occurs If remaining ink level notification function is enabled If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precaut...

Page 77: ...inter This can cause trouble with the printer 3 Open the ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and...

Page 78: ...lly remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap...

Page 79: ...ide down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do n...

Page 80: ...cover Important If you cannot properly close the ink tank cover check if you forgot to insert any tank caps of the ink tanks 10 Close the scanning unit cover gently Note If the error message appears...

Page 81: ...ton to select Yes and then press the OK button 2 Refill the ink tanks of all colors to the upper limit line and then press the OK button Are all the ink tanks refilled to the upper limit line appears...

Page 82: ...ct Yes and then press the OK button The remaining ink level notification function is disabled If you select No and press the OK button For correct operation of the function you must refill all ink tan...

Page 83: ...s 5 Use the button to select No and then press the OK button Do you want to reset the BK ink s remaining ink level count appears 6 If you reset the remaining ink level count of BK ink refill the BK in...

Page 84: ...bottles may be damaged or bottle caps may come off by such impact and ink may leak Do not transfer ink to other containers This may result in accidental ingestion inappropriate use or poor ink qualit...

Page 85: ...aining ink error occurs the error message appears on the LCD An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lowe...

Page 86: ...o its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck ai...

Page 87: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer macOS Cleaning 87...

Page 88: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 88...

Page 89: ...Changing settings on the computer may improve the print result For Windows Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle che...

Page 90: ...es a great amount of ink Frequent ink flush can rapidly consume ink so perform ink flush only when necessary Important If ink flush is performed when the remaining ink level is insufficient it may cau...

Page 91: ...Adjusting Print Head Position 91...

Page 92: ...r on the rear tray After loading paper on the rear tray the paper information registration screen appears on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button...

Page 93: ...streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white streaks are pr...

Page 94: ...ress the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning...

Page 95: ...that the power is turned on 2 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Deep cleaning and then press the O...

Page 96: ...and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper on the rear tray After loading paper on the rear tray the paper information registrati...

Page 97: ...If the print head alignment sheet was not printed correctly press the Stop button then redo this procedure from the beginning 6 Load the print head alignment sheet on the platen glass Load the print...

Page 98: ...ad alignment sheet on the platen glass until adjusting the print head position is complete If the error message appears on the LCD press the OK button to release the error and then take appropriate ac...

Page 99: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 99...

Page 100: ...button The paper feed rollers will rotate as it is cleaned 5 Clean the paper feed rollers with paper 1 Make sure that the paper feed rollers have stopped rotating load three sheets of A4 or Letter si...

Page 101: ...or Letter sized plain paper in half widthwise then unfold the paper 2 Load only this sheet of paper on the rear tray with the open side facing you After loading paper on the rear tray the paper infor...

Page 102: ...erforming Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any...

Page 103: ...When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols Ch...

Page 104: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 104...

Page 105: ...rinter Accidental dropping of the printer may cause injury For the printer s weight refer to the Specifications Do not transport or use the printer on a slant vertically or upside down as the ink may...

Page 106: ...foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situ pr s de la fuite ATTENTION Pour r duire les risques d incendie utiliser uniquement des conducteurs de t l communication...

Page 107: ...ists feet and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 About Radio Waves Do not use this...

Page 108: ...mile Service Dealer for the servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Center Rights of the Telephone Company If t...

Page 109: ...ment Cet quipement est conforme aux limites d exposition aux rayonnements nonc es pour un environnement non contr l et respecte les r gles d exposition aux fr quences radio lectriques RF CNR 102 de l...

Page 110: ...he way the device is used This product is designed and set in a way to allow you to reduce the power consumption After the last print it switches to Ready Mode In this mode it can print again immediat...

Page 111: ...Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Page 112: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Page 113: ...e deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Page 114: ...tos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Page 115: ...eva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeesee...

Page 116: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Page 117: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Page 118: ...ei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Page 119: ...pean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de ec...

Page 120: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Page 121: ...Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 121...

Page 122: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 123: ...so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling transport of the...

Page 124: ...cessary document before unplugging the power cord 6 Retract the paper output tray and the output tray extension then close the paper support and the document tray 7 Unplug the printer cable from the c...

Page 125: ...on the printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to fol...

Page 126: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 127: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 127...

Page 128: ...Main Components Front View Rear View Inside View Operation Panel 128...

Page 129: ...he width of document in the ADF 5 paper support extension Open to load paper in the rear tray 6 paper support Open to load paper in the rear tray 7 rear tray Load paper here Two or more sheets of the...

Page 130: ...hing when the power is turned on 15 FAX Memory lamp Lights or flashes depending on the document stored in the printer s memory Lights Printed received document or unsent document is stored in the prin...

Page 131: ...such as telephone or answering machine 3 telephone line jack Connect the telephone line 4 power cord connector Plug in the supplied power cord Important Do not touch the metal casing This can cause tr...

Page 132: ...ght If any ink levels are low refill the low tanks 4 cartridge holder Install the cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 5 Upper limit line Indicates the maximu...

Page 133: ...on Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings 7 Black button Starts black white copying scanning faxing etc 8 Color button Starts col...

Page 134: ...3 Tone button Switches to tone dialing temporarily if your printer is connected to a rotary pulse line 14 Stop button Cancels operation when print copy scan or fax transmission reception job is in pro...

Page 135: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 135...

Page 136: ...r is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the di...

Page 137: ...e is displayed on the LCD see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network Th...

Page 138: ...ote You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the pri...

Page 139: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 140: ...r clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or...

Page 141: ...ect various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the button C to select an item or option then press the OK button D to proceed with the pro...

Page 142: ...l state the icon will change Signal strength 81 or more You can use the printer over a wireless LAN without any problems Signal strength 51 or more The problem such as the printer cannot print may occ...

Page 143: ...s and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To insert a space Press the button five times To delete the last entered character...

Page 144: ...mode A Numeric mode 1 Fax Tele phone no 1 1 abc ABC 2 2 def DEF 3 3 gh i GH I 4 4 jkl JKL 5 5 mno MNO 6 6 pqrs PQRS 7 7 tuv TUV 8 8 wxyz WXYZ 9 9 0 0 _ SP 1 Switch the input mode 1 SP indicates a spac...

Page 145: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 145...

Page 146: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 146...

Page 147: ...ter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Tank to be Used Managing the Printer Power Changing the Printer Operat...

Page 148: ...this option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box...

Page 149: ...s From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the...

Page 150: ...ttings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be delet...

Page 151: ...ed for printing and click OK When you perform printing the specified ink tank will be used Important When the following settings are specified Black Only does not function because the printer uses an...

Page 152: ...Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Make s...

Page 153: ...te When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is D...

Page 154: ...can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head ali...

Page 155: ...g the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink dryin...

Page 156: ...Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Dev user settings Language selection Firmware update Feed settings Reset setting Ink notification set Web ser...

Page 157: ...urned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and...

Page 158: ...ngs Dev user settings Language selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings Feed settings Ink notification set Items for Maintenance Management System...

Page 159: ...You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone...

Page 160: ...priority even if you select 33600 bps for TX start speed or RX start speed Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and t...

Page 161: ...Selects whether to receive faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM TX start speed Selects the fax transmission speed Ex The following settings are available 33600...

Page 162: ...y of Reports and Lists TX report Selects whether to print TX REPORT ERROR TX REPORT automatically after sending a fax If you print the report select Print error only or Print for each TX If you select...

Page 163: ...Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If...

Page 164: ...amt Selects the amount of image that extends off the paper when copying in Borderless full Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can cha...

Page 165: ...p procedure Manual connect Select when you perform settings for wireless LAN manually using the operation panel of the printer WPS Push button Select when you perform settings for wireless LAN using a...

Page 166: ...e Common settings Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected device...

Page 167: ...r the name Note You cannot use the same service name as that already used for other LAN connected devices LPR setting Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR...

Page 168: ...e that daylight saving time summer time begins and ends Setting Sender Information Note This setting may not be available depending on the country or region of purchase Sound control Selects whether t...

Page 169: ...ng and holding down the button when setting the number of copies the zoom ratio etc Device info sending Selects whether you will send the printer usage information to Canon server The information sent...

Page 170: ...Language selection Changes the language for the messages and menus on the LCD Language selection 170...

Page 171: ...owing and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a wh...

Page 172: ...r settings you can specify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size D...

Page 173: ...nly the device information sending settings back to the default FAX settings Returns the fax settings back to the default Disconnect the telephone line from the printer before you return this setting...

Page 174: ...on after deleting all the numbers and the letters ON is selected for Device info sending on Dev user settings after you have reset the setting to send device information However the printer does not s...

Page 175: ...with ink below the lower limit line of an ink tank may prevent satisfactory print quality or may cause malfunction or damage to the printer Reset ink lev count If you refill the ink tank when remaini...

Page 176: ...Refilling Ink Tanks 176...

Page 177: ...ingCtr Registers Deletes the printer to from Canon Inkjet Cloud Printing Center DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow...

Page 178: ...formation Select this menu from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial nu...

Page 179: ...screen is displayed 3 Select ECO settings and then press the OK button 4 Select Auto power on and then press the OK button 5 Select ON and then press the OK button Turning off Printer Automatically Y...

Page 180: ...When Specify hrs of use is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position use the Numeric buttons to enter the time then...

Page 181: ...inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm Standard printing Top margin 0 12 inches 3 0 mm Bottom margin...

Page 182: ...t Head Ink Total 1472 nozzles BK 320 nozzles C M Y each 384 nozzles ADF capacity A4 or Letter size max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm in height Legal size max 5 sheets 20 lb 75 g m...

Page 183: ...h 8 bit Density adjustment 3 levels Memory Transmission reception approx 50 pages Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Fax...

Page 184: ...y wireless connect Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows...

Page 185: ...X and all the user s guide Easy WebPrint EX Internet Explorer 8 9 10 and 11 for Windows is required Windows Some functions may not be available with Windows Media Center Windows TWAIN driver ScanGear...

Page 186: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 186...

Page 187: ...number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Glossy...

Page 188: ...a 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm...

Page 189: ...cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Plus Glossy II PP 301 2 A4...

Page 190: ...ature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet...

Page 191: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Page 192: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 193: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Paper Settings 193...

Page 194: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software AirPrint Printing Using Canon Application Software Printing Using a Web Service 194...

Page 195: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 196: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 197: ...nter will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in...

Page 198: ...river setup window 2 On Quick Setup tab click Printer Media Information The Printer Media Information dialog box appears 3 Select Paper Source From Paper Source check the setting or select a new paper...

Page 199: ...tered on the printer Photo Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201...

Page 200: ...istered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 L 89x127mm L 2L 127x178mm 2L 5 x7 Squar...

Page 201: ...Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope P...

Page 202: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 203: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 204: ...are and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavail...

Page 205: ...to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Prin...

Page 206: ...ailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless pri...

Page 207: ...mount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is prin...

Page 208: ...the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer...

Page 209: ...e of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the sc...

Page 210: ...Note Selecting Scaled changes the printable area of the document 210...

Page 211: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 212: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 213: ...Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are display...

Page 214: ...ecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbe...

Page 215: ...select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster p...

Page 216: ...ge Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from t...

Page 217: ...an Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list D...

Page 218: ...10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 219: ...lay Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructi...

Page 220: ...p tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the...

Page 221: ...essage again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Op...

Page 222: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 222...

Page 223: ...formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from Start Setup Again on the setup CD ROM that came with y...

Page 224: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 225: ...ppears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not...

Page 226: ...In such cases take the appropriate action as described 226...

Page 227: ...ment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the...

Page 228: ...g If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print...

Page 229: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 229...

Page 230: ...s either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set...

Page 231: ...ngs cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows wha...

Page 232: ...area and the amount of extension that are configured in other application software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correct...

Page 233: ...ver printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source Shows the source from which paper is supplied Rear Tray Paper is alwa...

Page 234: ...r the printing profile you wish to save The selected icon appears with its name in the Commonly Used Settings list on the Quick Setup tab Save the paper size setting Saves the paper size to the printi...

Page 235: ...ays the Media Type that is currently set on the printer To apply the displayed setting to the printer driver click Set Page Size Displays the Page Size that is currently set on the printer To apply th...

Page 236: ...pe that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray...

Page 237: ...ast on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the...

Page 238: ...enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document...

Page 239: ...When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance...

Page 240: ...nd is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important...

Page 241: ...specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same o...

Page 242: ...the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page...

Page 243: ...nction can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Stapling Side Selects the stapling margin position The printer...

Page 244: ...he environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for ente...

Page 245: ...t the words Note Depending on the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the...

Page 246: ...le Disable ICM required from the application software Disables the ICM function required from the application software When an application software uses Windows ICM to print data unexpected colors may...

Page 247: ...int the data Depending on the application software being used the image data may be cut off or may not be printed properly In such cases select On If you will not be using this function select Off Imp...

Page 248: ...verlapped by the document may be hidden Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages Check the Stamp...

Page 249: ...ng Size Selects the font size for the stamp text string Outline Selects a frame that encloses the stamp text string If a large font size is selected for Size characters may extend outside of the stamp...

Page 250: ...rees Negative values rotate the stamp clockwise Note Orientation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab Note Click Defaults to set the stamp posit...

Page 251: ...e intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the environment this function may not be available Click Defaults to se...

Page 252: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 253: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 253...

Page 254: ...occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses messages to display the printer status and...

Page 255: ...ng operations Envelope Printing Displays guide messages when envelope printing starts To hide these guide messages select the Do not show this message again check box To display the guide messages aga...

Page 256: ...r maintenance and change printer settings Download Security Certificate Displays the For secure communication window This window allows you to download the route certificate register it to the browser...

Page 257: ...equire an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as descri...

Page 258: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 258...

Page 259: ...to the Printer 3 Printing Scanning Printing Scanning with Wireless Direct Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer...

Page 260: ...to the following Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting...

Page 261: ...Direct following the procedure below 1 Make sure that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button 4 Select L...

Page 262: ...e printer select Yes and press the OK button Important To prevent an unauthorized access we recommend you should not change the setting from the default Note If you change the Wireless Direct setting...

Page 263: ...Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 263...

Page 264: ...ble Notebook paper You can select three line spacing formats Setting on the LCD Notebook paper 1 8 mm spacing Notebook paper 2 7 mm spacing Notebook paper 3 6 mm spacing Note You cannot print Notebook...

Page 265: ...ou can print a weekly schedule form Setting on the LCD Weekly schedule Monthly schedule You can print a monthly schedule form Setting on the LCD Monthly schedule Printing template forms Print template...

Page 266: ...the OK button The printer starts the color printing or the black white printing depending on the selected form Notebook paper 1 color printing Notebook paper 2 color printing Notebook paper 3 color p...

Page 267: ...u print from macOS Default Setting for Displaying the Message which Prevents Misprinting When you load paper on the rear tray The screen to register the paper information is displayed Register the pap...

Page 268: ...the rear tray without changing the paper size setting for printing copying Replace the paper Select if you want to print after replacing the paper of the rear tray For example when the paper size set...

Page 269: ...ows The message which prevents misprinting is disabled by default To change the setting Changing the Printer Operation Mode When you print from macOS The message which prevents misprinting is enabled...

Page 270: ...Copying Making Copies Basics Reducing Enlarging Copies Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 270...

Page 271: ...o reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for color copying or the Black button for black white copying The prin...

Page 272: ...pying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method t...

Page 273: ...specified in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enlarge Reduce Select the...

Page 274: ...High and try copying again Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto...

Page 275: ...Note This setting item is displayed when standard copying is selected 275...

Page 276: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel Scanning Using Smartphone Tablet 276...

Page 277: ...Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer...

Page 278: ...Scanning According to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos 278...

Page 279: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 280: ...Note To set the applications to integrate with see Settings Dialog Box 280...

Page 281: ...clear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Position...

Page 282: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 283: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 284: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 285: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 285...

Page 286: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 287: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 288: ...ant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is se...

Page 289: ...on to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scan...

Page 290: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 290...

Page 291: ...n scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Doc...

Page 292: ...pe will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner ca...

Page 293: ...ct an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maint...

Page 294: ...e Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Doc...

Page 295: ...ces dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview...

Page 296: ...displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Sel...

Page 297: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 298: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 299: ...iew The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Ou...

Page 300: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 301: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 302: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 303: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 304: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 305: ...g a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scannin...

Page 306: ...high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then in...

Page 307: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 307...

Page 308: ...e and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mar...

Page 309: ...Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned see Loading Originals Placing Documen...

Page 310: ...310...

Page 311: ...duct used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it i...

Page 312: ...se you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner sele...

Page 313: ...notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner...

Page 314: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 315: ...Scanning Using Smartphone Tablet Using PIXMA MAXIFY Cloud Link Printing Scanning with Wireless Direct 315...

Page 316: ...reparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS Receiving Faxes Other Useful Fax Functi...

Page 317: ...er s memory such as unsent and received faxes will be lost If the power disconnects the following will apply You will not be able to send or receive faxes make copies or scan originals When you are co...

Page 318: ...l during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid pa...

Page 319: ...cted to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to...

Page 320: ...ary depending on the product Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog...

Page 321: ...as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the man...

Page 322: ...how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not suppo...

Page 323: ...ine auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen...

Page 324: ...calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Conn...

Page 325: ...e or settings of the tele phone DRPD or Network switch When receiving voice calls with a telephone or answer ing machine connected to the printer and subscribing to a ring pattern detection service pr...

Page 326: ...TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select Fax only mode for Receive mode set under FAX menu specify the number of times the ext...

Page 327: ...y Note Contact your local telephone company for detailed information on this service 1 Make sure that printer is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu b...

Page 328: ...Unit fax telephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have regis...

Page 329: ...s of the year 7 Press the OK button 8 Press the FAX button to return to the Fax standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system...

Page 330: ...me starts then press the OK button 8 Make sure that Set shift time is selected then press the OK button 9 Use the button to move the cursor under the desired position use the Numeric buttons to enter...

Page 331: ...for US only 1 Make sure that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Fax settings then press the OK button 4 Select FAX user settings then press the O...

Page 332: ...ton Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 7 Press the FAX button to return to the Fax s...

Page 333: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 333...

Page 334: ...tered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of t...

Page 335: ...istration in Fax settings after pressing the Setup button 6 Select Recipient then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select a...

Page 336: ...the recipient s name is displayed Note This registration method may not be available depending on the country or region of purchase Direct entry is selected as the registration method The screen to en...

Page 337: ...ers Letters and Symbols 11 Press the OK button to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure To retur...

Page 338: ...You can select Add directory entry from TEL no registration in Fax settings after pressing the Setup button 6 Select Group dial then press the OK button The screen to select an ID number is displayed...

Page 339: ...gister to the group dial 3 Press the OK button The selected recipient is registered as a member of the group dial 4 Press the Menu button to display the screen to select an ID number then add another...

Page 340: ...select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipients you have registered to the group dial by print...

Page 341: ...ress the OK button The screen to select a registration method is displayed as well as when you register the recipient 4 Select a registration method then press the OK button 5 Change the recipient s f...

Page 342: ...Change the recipient s name then press the OK button Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols To change a group dial 1 Select Group dial th...

Page 343: ...pressing the Setup button 6 Delete the registered information To delete the recipient s information 1 Select Recipient then press the OK button 2 Use the button or the Numeric buttons to select an ID...

Page 344: ...d 5 Select Print reports lists then press the OK button 6 Select Directory list then press the OK button 7 Select an item to print then press the OK button If you selected Recipient The confirmation s...

Page 345: ...it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on...

Page 346: ...u do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Util...

Page 347: ...anual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Lo...

Page 348: ...Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial...

Page 349: ...er and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save...

Page 350: ...Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied co...

Page 351: ...registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save T...

Page 352: ...rt up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax teleph...

Page 353: ...lete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen a...

Page 354: ...fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation s...

Page 355: ...s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number a...

Page 356: ...d To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Sel...

Page 357: ...ing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of teleph...

Page 358: ...nding Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Resending Faxes Redialing Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 3...

Page 359: ...n The Fax standby screen is displayed 3 Load documents on the platen glass or in the ADF Important When sending a double sided document load the document on the platen glass Double sided documents can...

Page 360: ...remaining documents are automatically ejected If you load the document on the platen glass After scanning the document the confirmation screen asking you if you load the next document is displayed To...

Page 361: ...Do not unplug the power cord until all documents are sent If you unplug the power cord all unsent documents stored in the printer s memory are lost 361...

Page 362: ...s by Entering Fax Telephone Number Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the len...

Page 363: ...ansmission Important Color transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by ent...

Page 364: ...tton increases the scan contrast 5 Select Scan resolution then press the OK button 6 Select the scan resolution Note The asterisk on the LCD indicates the current setting Standard Suitable for text on...

Page 365: ...7 Press the OK button The LCD returns to the Fax standby screen 365...

Page 366: ...asic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the...

Page 367: ...le menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties...

Page 368: ...address book Register the recipient in the address book and reopen the address book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipi...

Page 369: ...ating an Address Book Fax Driver Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Cl...

Page 370: ...ver 2 Click Address Book in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be...

Page 371: ...ote For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be...

Page 372: ...after entering the recipient Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you u...

Page 373: ...olders in Advanced settings then click OK 3 From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will b...

Page 374: ...s registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient yo...

Page 375: ...rom an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box t...

Page 376: ...4 When a confirmation message is displayed click Yes 376...

Page 377: ...t to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX wher...

Page 378: ...elect Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient t...

Page 379: ...d all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from t...

Page 380: ...support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual...

Page 381: ...log Box of the Fax Driver from the Fax Printer Icon Windows 8 1 Windows 8 1 Click the Settings charm Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer ic...

Page 382: ...hen Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Can...

Page 383: ...luetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numb...

Page 384: ...Receiving Faxes Receiving Faxes Changing Paper Settings Substitute Reception in Printer s Memory Receiving Faxes Using Useful Functions 384...

Page 385: ...tting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received...

Page 386: ...ing service in Hong Kong the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern Then the printer will switch to fax reception automatica...

Page 387: ...ice call The telephone will ring when a call incomes Pick up the handset and talk on the telephone Note If the printer unexpectedly switches to fax reception during telephone calls set User friendly R...

Page 388: ...comes When the printer does not detect the fax ring pattern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compat...

Page 389: ...no paper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the printer s memory later P...

Page 390: ...indicates the current setting Page size Select the page size from A4 Letter LTR or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper t...

Page 391: ...printing of the fax Important When the printer s memory is full the faxes stored latest overwrite those stored earliest However the unprinted faxes are not overwritten Information on Received Faxes If...

Page 392: ...nk Moreover we recommend you check printed pages immediately after faxes are received If a fax remains in the printer s memory you can reprint it after refilling the ink tank If Do not print is select...

Page 393: ...Other Useful Fax Functions Document Stored in Printer s Memory Using Information Services Transmission Reception of Faxes Using ECM Summary of Reports and Lists 393...

Page 394: ...es in the printer s memory When using ITU T No 1 chart Standard mode If you unplug the power cord of the printer all faxes stored in the printer s memory are deleted Note The FAX Memory lamp lights fl...

Page 395: ...u refill the ink tank early so that ink does not become insufficient while fax printing is in progress Visually inspect the remaining ink in the printer s ink tank Moreover we recommend you check prin...

Page 396: ...nt menu then press the OK button Print memory list You can print a list of the documents in the printer s memory MEMORY LIST MEMORY LIST shows the transaction number of the unsent or unprinted fax TX...

Page 397: ...ed The screen to confirm whether to delete the printed document in the printer s memory is displayed If you select Yes and press the OK button the printed document in the printer s memory is deleted N...

Page 398: ...is displayed 4 Select Memory reference then press the OK button Note If no document is stored in the printer s memory No documents in memory is displayed on the LCD 5 Select a delete menu then press t...

Page 399: ...layed 2 Select Yes then press the OK button The specified document will be deleted from printer s memory Note If there is not the specified document in the printer s memory No document is displayed an...

Page 400: ...Print or Connect Error Installation Cannot Install MP Drivers Windows Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax Setting Up the Fax An Error Occurs Message Support Code Appears Repa...

Page 401: ...n Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Cannot Install MP Drivers Windows Easy WebPrint EX Does Not Start or Easy WebPrint...

Page 402: ...inter Cannot Be Used After Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wi...

Page 403: ...Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wireless LAN from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Sett...

Page 404: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 404...

Page 405: ...work While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer wh...

Page 406: ...s Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup W...

Page 407: ...rinter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to re...

Page 408: ...ttings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and netw...

Page 409: ...allow wireless communication Make sure the or icon is displayed on the LCD If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer...

Page 410: ...the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth...

Page 411: ...twork communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless router After connecting the printer to the wireless router...

Page 412: ...ake sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not spe...

Page 413: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Page 414: ...r see the instruction manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depe...

Page 415: ...the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is...

Page 416: ...t installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click Back to Top...

Page 417: ...ke sure printer setup is complete on the computer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from the web page For macOS Perform setup from the web page Note IJ Net...

Page 418: ...Place the wireless router and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by bui...

Page 419: ...ure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appe...

Page 420: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 420...

Page 421: ...pdate interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you vi...

Page 422: ...most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Place the wireless route...

Page 423: ...to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some prog...

Page 424: ...d specified for the Wireless Direct To check the password specified for the printer print out the network setting information of the printer Printing Network Settings Check6 Make sure the printer is n...

Page 425: ...to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer Note To check the MAC address or IP address of your computer see Checking Computer IP Addr...

Page 426: ...tility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility Setting an Encryption Key...

Page 427: ...f 1 to 4 and authentication method must be the same for the wireless router the printer and your computer To communicate with a wireless router that uses automatically generated WEP keys you must set...

Page 428: ...e Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Print...

Page 429: ...o use and the authentication method must be the same for the printer the wireless router and the computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer A...

Page 430: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 430...

Page 431: ...w For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command Prompt is no...

Page 432: ...XX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For macOS 1 Start Network Utility as shown below Select Computer from Go menu of Finder double click Ma...

Page 433: ...Checking Network Setting Information To check the printer s network settings information print out the network settings information Printing Network Settings 433...

Page 434: ...restoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For macOS Initialization erases all network settings on the printer making printing scanning or faxing opera...

Page 435: ...Printing Problems Printing Does Not Start Ink Is Not Coming Out Ink Runs Out Fast Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory 435...

Page 436: ...If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printin...

Page 437: ...the one selected by default select Set as Default Printer For macOS Make sure your printer s name is selected in Printer in the Print dialog Note To make the printer the one selected by default select...

Page 438: ...the nozzle check pattern and examine the pattern Cleaning If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning Deep Cleaning If problem is not resolv...

Page 439: ...yet the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the print...

Page 440: ...Ink Runs Out Fast After you refill the ink tanks the printer takes in ink from the ink tanks and ink flows into the printer Ink may seem to run out fast due to this procedure 440...

Page 441: ...he amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper place the p...

Page 442: ...eign object Important Do not tilt the printer or do not it upside down Doing so may cause the ink to leak Check7 Clean paper feed roller Cleaning Paper Feed Rollers If the measures above do not solve...

Page 443: ...ity settings differs depending on what you are using your printer for Copying Check the settings using the operation panel Setting Items for Copying Printing from your computer Windows Check the setti...

Page 444: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 444...

Page 445: ...print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly...

Page 446: ...glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black strea...

Page 447: ...properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is no...

Page 448: ...yet the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the print...

Page 449: ...nsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your compu...

Page 450: ...fore loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the...

Page 451: ...print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may...

Page 452: ...of ADF dirty Clean the platen glass or the glass of ADF Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on th...

Page 453: ...indow Opening Printer Driver s Setup Screen 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time and click OK 5 Check message and click OK For macOS S...

Page 454: ...Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts...

Page 455: ...Scanning Problems Windows Scanning Problems 455...

Page 456: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 456...

Page 457: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 458: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 459: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems 459...

Page 460: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When You Send a Fax 460...

Page 461: ...cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEM...

Page 462: ...EPORT and check for an error Summary of Reports and Lists Errors Often Occur When You Send a Fax Check8 Is document loaded properly Remove the document and then reload it on the platen glass or in the...

Page 463: ...tings Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected...

Page 464: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax Quality of Received Fax is Poor 464...

Page 465: ...tored in the printer s memory are deleted For details on how to unplug the power cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unpl...

Page 466: ...nge it to a mode suited to your connection if necessary Setting Receive Mode Check7 Is FAX RX reject set to ON Select OFF for FAX RX reject in Security control under Fax settings For details refer to...

Page 467: ...he sender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with...

Page 468: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 468...

Page 469: ...tly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting...

Page 470: ...vice such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telepho...

Page 471: ...Mechanical Problems Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB 471...

Page 472: ...nplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important D...

Page 473: ...K button 4 Use the button to select OFF and then press the OK button The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Print...

Page 474: ...environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a cert...

Page 475: ...portant Connect the Type B terminal to the printer with the notched side facing LEFT For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional suppo...

Page 476: ...Installation and Download Problems Cannot Install MP Drivers Windows Updating MP Drivers in Network Environment Windows 476...

Page 477: ...click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with t...

Page 478: ...all the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Not...

Page 479: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in th...

Page 480: ...Errors and Messages An Error Occurs Message Support Code Appears 480...

Page 481: ...he computer screen or the LCD Depending on the error a Support Code error number is displayed on the computer screen or the LCD When a Support Code and a message are displayed on the computer screen W...

Page 482: ...appropriate action Check page size Press OK The size of the loaded paper is different from that specified in the paper size setting Load the same size of paper as that specified in the paper size sett...

Page 483: ...following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is a problem with the r...

Page 484: ...ace Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If y...

Page 485: ...ear at the time of the next survey To send the information automatically see Changes confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmatio...

Page 486: ...time of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on scr...

Page 487: ...he Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmati...

Page 488: ...Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent...

Page 489: ...ort Code Appears on LCD and on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1430 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 2000 to 2ZZZ 2114 2123 2700 2801 2802 2803 2900 2901 3000 to...

Page 490: ...6941 6942 6943 6944 6945 6946 9000 to 9ZZZ 9500 A000 to ZZZZ B202 B203 B204 B205 For paper jam support codes see also List of Support Code for Error Paper Jams 490...

Page 491: ...s shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If you cannot see the jammed paper at the paper output slot or the rear tray Paper Is Jammed inside Printer...

Page 492: ...ry are deleted 1 Slowly pull out paper either from paper output slot or from rear tray whichever is easier Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot...

Page 493: ...y We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your...

Page 494: ...f the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory...

Page 495: ...er move the cartridge holder to the far right or left whichever makes it easier to remove the paper When moving the cartridge holder hold the top of the cartridge holder and slide it slowly to the far...

Page 496: ...the paper tears when you pull out it a bit of paper may remain in the printer Check the following and remove any remaining paper Any paper left under the cartridge holder Any small bits of paper left...

Page 497: ...screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the printer again for any remaining bits of paper If the measures above do no...

Page 498: ...e paper guides with the both edges of the paper when you load paper in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures press the printer s OK b...

Page 499: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are refilling an ink tank 499...

Page 500: ...artridges and reinstall them properly following the steps below This may resolve the error 1 Open the scanning unit cover 2 Open the right and left ink tank covers Important When removing cartridges a...

Page 501: ...function Do not touch the gold terminal or print head nozzles on a cartridge The printer may not print properly if you touch them 5 Reinstall the cartridges properly Install the C color cartridge in t...

Page 502: ...7 Press down both joint buttons 8 Close both ink tank covers 9 Gently close the scanning unit cover 502...

Page 503: ...e center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When tran...

Page 504: ...ing ink in the ink tank If the remaining ink level is below the lower limit line refill the ink tank with the corresponding color of ink by following the printer s instructions Refilling Ink Tanks If...

Page 505: ...a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printe...

Page 506: ...otective material or tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair Important If you u...

Page 507: ...re the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle...

Page 508: ...d print head alignment sheet on platen glass Place the printed side down and align the mark in the bottom right corner of the sheet with the alignment mark 2 Slowly close the document cover and press...

Page 509: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 509...

Page 510: ...this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not til...

Page 511: ...this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not til...

Page 512: ...tons until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to cart...

Page 513: ...t of ink perform Ink Flush How to Do Ink Flush For Windows you can also perform Ink Flush from your computer Cleaning the Print Heads If this does not solve the problem contact your nearest Canon serv...

Page 514: ...unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Rep...

Page 515: ...unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the...

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