Canon MP 700 Service Manual Download Page 85

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4-20

MultiPASS MP730/MP700 Chapter 4: Maintenance and Service

No.

Tx or Rx

Definition

##226

[RX]

Stack Pointer Not within RAM Range

##229

[RX]

The recording system became locked for 1 min

##237

[RX]

The IC used to control the decoder malfunctioned

##238

[RX]

The unit used to control recording malfunctioned

##261

[TX/RX]

System error occurred between the modem and system control
board

##280

[TX]

The number of re-transmissions of the procedure signal has been

exceeded

##281

[TX]

The number of re-transmissions of the procedure signal has been

exceeded

##282

[TX]

The number of re-transmissions of the procedure signal has been

exceeded

##283

[TX]

The number of re-transmissions of the procedure signal has been

exceeded

##284

[TX]

DCN has been received after transmission of TCF

##285

[TX]

DCN has been received after transmitting EOP

##286

[TX]

DCN has been received after transmitting EOM

##287

[TX]

DCN has been received after transmitting MPS

##288

[TX]

After transmitting EOP, a signal other than PIN, PIP, MCF,
RTP, or RTN was received

##289

[TX]

After transmitting EOM, a signal other than PIN,PIP,MCF,
RTP, or RTN was received

##290

[TX]

After transmitting MPS, a signal other than PIN,PIP,MCF,
RTP, or RTN was received

##332

[TX/RX]

Printer control DRAM check error

##333

[TX/RX]

Printer control ROM check error

##334

[TX/RX]

Printer control EEPROM check error

##335

[TX/RX]

Data transmission error between the system control section and
printer control section

##336

[TX/RX]

BJ head abnormal temperature error

##337

[RX]

BJ head temperature sensor error

##338

[RX]

Printing Position Correction Failed

##339

[RX]

BJ Head Voltage Malfunction Error

##340

[TX/RX]

Home Position Error

UNQ

##341

[TX/RX]

Maintenance Jet Waste Ink Tank Full

UNQ

##342

[TX/RX]

Cleaning absorption waste ink capacity full

UNQ

##343

[TX/RX]

Ink Detection Waste Ink Tank Full

##345

[TX/RX]

BJ cartridge head cleaning error

##346

[TX/RX]

Inside temperature error

##348

[TX/RX]

Ink detection sensor error

New

##352

[RX]

Printer control EEPROM head information error

New

##354

[TX/RX]

Mechanical malfunction of BJ printer

Summary of Contents for MP 700

Page 1: ...MP 700 MP 730 SERVICE MANUAL Canon ...

Page 2: ...REVISION 0 HY8 19B3 000 APR 2003 MultiPASS MP730 H12 2692 120V USA MultiPASS MP730 H12 2696 120V CND LTN MultiPASS MP700 H12 2702 120V USA MultiPASS MP700 H12 2706 120V CND ...

Page 3: ...icity for example States a precaution to be taken to prevent damage to electronic components by electrostatic discharge If the following mark is used following the directions given Informs you of fire related cautions Informs you that the plug must be removed from the power outlet before starting an operation Gives useful information to understand descriptions Indicates sections to be read to obta...

Page 4: ...enance and Service This part explains how to maintain the products for adjustment and troubleshooting and service operations and service switches Chapter 5 Appendix This part explains the informations of the optional products and user data flow For more details of user operations and user reports see the separate volume of USER S GUIDE Detailed description of each SSSW parameter is not given in th...

Page 5: ...r 2 Technical Reference 2 1 1 COMPONENT LAYOUT 2 4 2 SCANNING SECTION 2 6 3 PRINTER SECTION 2 6 3 1 Printer Mechanical Section 2 6 3 1 1 Carriage section 2 7 3 1 2 Purge section 2 7 3 1 3 Paper feed section 2 8 3 2 About the Ink Sensor 2 9 3 3 Cleaning Mode and Suction Amount 2 10 4 NEW FUNCTION Chapter 3 Assembly and Disassembly 3 1 1 ATTENTION TO BE PAID DURING ASSEMBLY DISASSEMBLY 3 1 1 1 Safet...

Page 6: ...rts 4 2 1 5 Adjustment Items 4 3 1 6 General Tools 4 3 1 7 Special Tools 4 4 2 HOW TO CLEAN PARTS 4 4 2 1 Main Unit Outer Covers 4 4 2 2 Pickup Separation Roller MP730 only 4 4 2 3 Document U Turn Feed Eject Roller MP730 only 4 4 2 4 Separation Guide MP730 only 4 4 2 5 Document Guide Sheet MP730 only 4 4 2 6 Document Glass 4 4 2 7 White Sheet Area 4 4 2 8 Printer Platen 4 6 3 ADJUSTMENT 4 6 3 1 CS...

Page 7: ... 51 6 2 5 PRINT test 4 52 6 2 6 Modem and NCU tests 4 55 6 2 7 Faculty tests 4 58 6 2 8 PRINTER tests 4 59 7 SERVICE REPORT 4 59 7 1 Report Output Function 4 59 7 1 1 User report output functions 4 61 7 1 2 Service report output functions 4 74 8 WIRING DIAGRAM 4 74 8 1 Wiring Diagram Chapter 5 Technical Reference 5 1 1 INSTALLATION 5 1 1 1 Setting Up 5 1 1 2 Checking Operation 5 2 2 USER DATA FLOW...

Page 8: ...Chapter 1 General Description ...

Page 9: ...processing technology Up to 30 letter legal and A4 size sheets can be set in the ADF 10 one touch dial entries and 100 speed dial entries can be registered and group dial and broadcasting transmission can also be done When paper and ink run out the data is saved to memory so there is no worry Out of Ink Function This machine has a function which detects when ink has run out The presence absence of...

Page 10: ...80 RH Operating noise Measured in accordance with ISO standards Standby 35 dB A or less Operating 55 dB A or less Dimensions W x D x H 17 28 x 19 53 x 12 83 439 mm x 496 mm x 326 mm MP730 17 28 x 19 53 x 10 439 mm x 496 mm x 253 mm MP700 Not including trays Weight Approx 28 2 lb 12 8 kg MP730 Approx 24 lb 10 9 kg MP700 2 2 Communication Specification MP730 only Applicable lines PSTN Public Switche...

Page 11: ... for transmission protocol Mode Pre message 1 Post message 2 Post message 3 protocol protocol protocol between pages after pages V 8 V 34 approx 6 sec approx 1 sec approx 1 sec T 30 approx 12 sec approx 4 sec approx 3 5 sec 1 Time from when other facsimile is connected to the line until image transmission begins 2 Post message between pages Time from after one document has been sent until transmis...

Page 12: ... E JPEG Header ITU T T 30 ANNEX E JPEG Color Fax ITU T T 42 Color space for Color Fax ITU T T 81 JPEG Scanning document size A4 Printing paper size A4 Resolution 200 dpi x 200 dpi Picture element 8 bit Coding JPEG Color space CIE LAB Illuminant data CIE standard illuminant D50 Sub sample 4 1 1 Lab Color number 24 bit Resolution Standard Fine ...

Page 13: ...14 mm A4 8 19 208 mm Scanning method Color contact image sensor scanning method Scanning speed Mode Scanning speed Text Gray scale 5 3 sec page Color 15 9 sec page Scanner gradations Gray scale 8 bit 256 gradations Color R G B 8 bit each full color capability TWAIN WIA Yes Scanning density adjustment 9 density level Image mode Halftone PHOTO mode Halftone fax and copy 64 gradations error diffusion...

Page 14: ...356 mm Document thickness ADF 0 002 0 005 0 06 0 13 mm 50 90 g m2 Document glass 0 79 20 mm Scanning range Figure 1 1 Scanning Range Document scanning width A4 Letter is set in service data 1 SSSW SW06 bit4 Max 0 16 Max 4 0 mm Max 0 16 Max 4 0 mm MP700 lagal size Max 0 31 Max 8 0 mm Color fax Max 0 24 Max 6 0 mm Max 0 18 Max 4 5 mm Max 0 18 Max 4 5 mm When using legal size documents with the MP730...

Page 15: ...es C M Y Ink tank Product name BCI 3eBK BCI 3eC BCI 3eM BCI 3eY Product code F47 3131 F47 3141 F47 3151 F47 3161 Weight BK 32 g CL C M Y 11 g Ink detection Optical LOW ink sense Printing speed Black Approx 22 pages minute Color Approx 14 pages minute Printing resolution 4800 dpi x 1200 dpi Paper output tray stacking Approx 50 sheet when using the recommended paper Paper tray Paper supply method AS...

Page 16: ...nded paper Canon Copier LTR LGL Premium Ppaer Weight 75 g m2 Paper size Letter Legal Manufactured by BOISE CASCADE PLOVER BOND Weight 75 g m2 Paper size Letter Manufactured by FOX RIVER XEROX 4024 Weight 75 g m2 90 g m2 Paper size Letter Legal Manufactured by XEROX ...

Page 17: ... 06 0 25 0 06 0 25 0 06 3 4 1 5 mm 6 4 1 5 mm 6 4 1 5 mm c Right margin 0 13 0 06 0 25 0 06 0 25 0 06 3 4 1 5 mm 6 3 1 5 mm 6 3 1 5 mm d Top margin 0 12 0 06 0 12 0 06 0 12 0 06 3 0 1 5 mm 3 0 1 5 mm 3 0 1 5 mm e Bottom margin 0 20 0 12 0 20 0 12 0 20 0 12 5 0 3 0 mm 5 0 3 0 mm 5 0 3 0 mm The printing range is set in user data PRINTER SETTINGS PAPER SIZE Paper leading edge a c d e b Printing Drop ...

Page 18: ...06x241 mm DL 4 33x8 66 in 110x220 mm W L Envelopes Plain paper and Special media Color fax and Printer mode Feed direction Feed direction Recommended printing area Printable area Contains recommended printing area W L a a b c d c d f e a 0 13 3 4 mm A4 4x6 0 25 6 4 mm Letter Legal b 0 13 3 4 mm A4 4x6 0 25 6 4 mm Letter Legal c 0 12 3 0 mm d 0 20 5 0 mm e 1 30 33 0 mm f 1 24 31 5 mm a 0 13 3 4 mm ...

Page 19: ...opy mode Black white DRAFT TEXT PHOTO Color FAST NORMAL FINE Copy resolution Black white 600 dpi x 600 dpi Color 1200 dpi x 1200 dpi Copy magnification ratio 25 to 400 Fixed ratio Max 400 4 x 6 LTR 212 A4 LTR 95 LGL LTR 78 Min 25 Feed direction Min 2 sheets Max 6 sheets a 0 13 3 4 mm b 0 13 3 4 mm c 0 12 3 0 mm d 1 30 33 0 mm e 0 20 5 0 mm Banner paper 1 2 3 4 5 6 b c e d a ...

Page 20: ...mory stick SD memory card multimedia card Incompatible memory cards Microdrive memory card Smart media less than 2MB Layout Plain paper Letter A4 With without borders index max 70 frames Photo Paper Pro Letter A4 With without borders index max 70 frames Photo Paper Pro Card With borders index max 15 frames Features Date printing Vivid photo printing DPOF function compatible ...

Page 21: ...None Polling Tx None Dual access Yes Max 30 reservations Reception FAX TEL switching Yes Method CNG detection Message None Pseudo CI None Pseudo ring Yes Pseudo ring back tone Yes Reduction setting for Rx Yes Automatic reduction Yes 100 70 Built in answering machine None Answering machine connection Yes Telephone answering priority type Remote Rx Yes Remote ID method Memory lock Rx None Rx printin...

Page 22: ...ist Document memory list Multi activity report b Service report System data list System damp list Others Closed network None Direct mail prevention None Memory box None Forward transmission None Transmitting terminal ID Yes Time date Management data Year month day hour minute 24 hours display Precision 90 sec per month Display 20 digits x 2 row Completion stamp None Program button None Hook button...

Page 23: ...1 15 MultiPASS MP730 MP700 Chapter 1 General Description 3 OVERVIEW 3 1 External View Figure 1 5 External View ...

Page 24: ...1 16 MultiPASS MP730 MP700 Chapter 1 General Description 3 2 Operation Panel Figure 1 6 Operation Panel 1 ...

Page 25: ...30 MP700 Chapter 1 General Description Figure 1 7 Operation Panel 2 3 3 Consumables 3 3 1 Ink tanks There are four ink tanks Black ink tank BCI 3eBK Cyan ink tank BCI 3eC Magenta ink tank BCI 3eM Yellow ink tank BCI 3eY ...

Page 26: ...ss printing Matte Photo Paper MP 101 This is a matte water resistant paper and provides superior color reproduction It is suitable for a variety of printing purposes such as paper crafts calendars and matt photos Photo Paper Plus Glossy PP 101 This is a thick paper with a glossy water resistant coating and provides superior color reproduction It is ideal for printing high quality photographs Photo...

Page 27: ...Chapter 2 Technical Reference ...

Page 28: ...of the scanning assembly Figure 2 1 Mechanical Layout Carriage motor Paper feed motor ASF motor Document feed motor Document feed roller Document pickup roller Pickup roller U turn roller Separation roller Document eject roller Paper feed roller Paper eject roller Contact sensor drive belt Flatbed motor Carriage belt ...

Page 29: ...oard include sub PCB Detects the state of sensors and relays the cable to the printer assembly Power supply unit Supplies power to the units and assemblies NCU board MP730 only Controls the telephone line Modular board MP730 only Relays the telephone line to the NCU board ADF board MP730 only Interface from ADF assembly Figure 2 2 Electrical Layout Sensor board Sensor board sub PCB Modular board N...

Page 30: ...ent Document sensor MP730 only Detects whether or not a document is set Cover sensor Detects the state of flatbed unit Paper edge sensor Detects the state of paper feeding and deliverry Purge sensor Detects the state of purge unit Ink sensor Detects that there is no ink in the inkchamber ASF sensor Detects the state of ASF Paper feed encoder film Detects the state of paper feed roller Carriage enc...

Page 31: ...sted to the width of the documents the guide will hold documents in the horizontal direction to prevent them from skewing when fed 2 Document feed motor MP730 only This motor drives all the rollers in the scanning sections 3 Document Sensor MP730 only This sensor uses an actuator to detect the presence of documents to be scanned and sends that information to the SPCNT board by the way of the ADF b...

Page 32: ...tion when sending single sheets such as thick stock paper or photographs 9 U Turn roller MP730 only The U turn roller is used to feed a document to the document feeder roller 10 Document edge sensor MP730 only Using an actuator the DES detects the edge of a document just before it reaches the contact sensor and sends this information to the SPCNT board 11 Document feed roller MP730 only This rolle...

Page 33: ...ing 4 ink tanks in place The carriage belt driven by the carriage motor DC motor moves the carriage horizontally back and forth across the paper Regarding the carriage s position control the initial position is detected when the carriage goes against the right wall which is the home position After that the carriage position is detected by reading the pulse from the encoder film The paper spacing p...

Page 34: ...n The paper feed section consists of the paper loading section paper feed section and paper eject section a Paper loading section Paper is loaded automatically by the ASF auto sheet feeder The ASF is driven by the ASF motor Paper of various sizes up to legal size can be stacked and loaded automatically the paper is transported to the paper feed section b Paper feed section The paper feed section d...

Page 35: ...in the following cases While the power is ON when the flatbed ass y is closed after the pumping operation or after the set number of dots have been printed If the flatbed ass y is opened during the ink amount measurement the external light may prevent an accurate measurement The presence of an ink tank will also not be detected If there is no ink tank there will be no reflected light and the machi...

Page 36: ...ours have elapsed since previous suction CL Long timer suction 1 If 336 hours or more have elapsed since previous suction 0 45 0 72 Long timer suction 2 If 1080 hours or more have elapsed since previous suction 0 78 0 72 Long timer suction 3 If 2160 hours or more have elapsed since previous suction 1 58 0 72 Long timer suction 4 If 4320 hours or more have elapsed since previous suction 1 58 0 72 D...

Page 37: ...2 10 MultiPASS MP730 MP700 Chapter 2 Technical Reference 4 NEW FUNCTION There is no new function in this model ...

Page 38: ...Chapter 3 Assembly and Disassembly ...

Page 39: ... PCBs in particular ICs with heatsinks BJ cartridge aluminium plate for BJ cartridge engine models Fixing unit and peripheral covers for LBP engines Battery Replacement The batteries must be replaced correctly to avoid explosion Do not replace any battery with one not indicated for the machine ie use one of the same type or equivalent Be sure to dispose of used batteries according to local laws an...

Page 40: ... polyester clothing and leather soled shoes favouring instead cotton clothes and rubber soled shoes Avoid working in a carpeted area Before beginning the work touch the grounded earth terminals of the main unit in order to discharge any static electricity Use a wrist strap and earth the metal parts of the main unit PCBs and electrical elements must lifted around the edges and their terminals must ...

Page 41: ... ethylene glycol 107 21 1 If the ink should accidentally get into someone s eyes rinse the affected eye with plenty of clean water and seek medical attention If a large quantity of ink is accidentally swallowed seek medical advice immediately In such a case let the doctor know exactly what is written on the BJ cartridge label 1 3 2 Conductivity of the ink The ink used in the BJ cartridge is conduc...

Page 42: ... that all data has been printed out before turning off the power a 2 User reports Press the Menu key then use the key to select REPORT LIST and use the key to select the type of list to print out a 3 Service reports Select service data mode then use the key to select SERVICE REPORT and use the key to select the type of list to print out b Caution after replacing 1 When you have replaced the SPCNT ...

Page 43: ...the key to select the type of list to print out a 3 Service reports Select service data mode then use the key to select SERVICE REPORT and use the key to select the type of list to print out b Caution after replacing 1 If you have replace the ROM because of a fault in a ROM element you may end the work by turning on the power after assembling the machine 2 If you have replaced the ROM for upgradin...

Page 44: ... left b The two screws securing the paper feed motor Figure 3 1 Do not Remove the Red Screws 1 3 6 Caution when release the carriage lock If the printer has been turned off while the cartridge remains fitted to the carriage the carriage is always locked in capping position If the printer does not operate normally be sure to unlock the carriage manually To do so turn the gear shown in the figure in...

Page 45: ...on of the arrow you will not be able to secure the cartridge encoder film correctly next time You will have to stretch the leaf spring but do not do so in excess when removing or fitting it Figure 3 3 Handling the Carriage Encoder Film 1 3 8 Caution when replacing the waste ink absorber The waste ink absorbers are designed to sop up any excess ink ejected during the cleaning operation or during in...

Page 46: ...chine as after making repairs be sure to go through the following 1 See to it that the BJ cartridge printhead remains fitted in the carriage 2 Press the On Off key to turn off the power and fix the carriage in its home position then disconnect the power cord If you leave the BJ cartridge printhead alone on its own the ink can start to cake Be sure to keep the BJ cartridge fitted in the carriage in...

Page 47: ...discussions that follow are limited to those components that are thought to require replacement relatively more often than others 2 1 Disassembly Procedure 2 1 1 SPCNT board Replacing the ROM NCU board 1 Push the button and open the flatbed ass y 2 Remove the 2 screws a and detach the SPCNT cover You are now ready to replace the ROM Figure 3 5 SPCNT board NCU board 1 Button SPCNT cover a ...

Page 48: ...JPSU1 JCS1 JEXT1 JEXT2 CN201 CN202 and CN203 of the SPCNT board The connectors of the MP700 are JCARD1 JPANEL1 JPSU1 JCS1 JEXT1 JEXT2 CN201 CN202 and CN203 6 Remove the 5 screws b and detach the SPCNT board Figure 3 6 SPCNT board NCU board 2 To disassemble the MP730 perform steps 7 through 10 7 Remove the 2 screws c and detach the grounding cable 8 Remove the 3 screws d and detach the SPCNT shield...

Page 49: ...tiPASS MP730 MP700 Chapter 3 Assembly and Disassembly 9 Disconnect the connectors J1 J3 and J10 of the NCU board 10 Remove the 2 screws e and detach the NCU board Figure 3 8 SPCNT board NCU board 4 NCU board e ...

Page 50: ...n and open the flatbed ass y 2 Remove the 2 screws a and detach the SPCNT cover Figure 3 9 Operation Panel Unit 1 3 Disconnect the connector JPANEL1 of the SPCNT board 4 Remove the 3 screws b and detach the operation panel unit Figure 3 10 Operation Panel Unit 2 Button SPCNT cover a Operation panel unit b ...

Page 51: ... claw detach the rear cover 2 Remove the screw b and detach the grounding cable 3 Disconnect the connector JADF3 of sensor board sub PCB 4 Detach the cable guide from the main unit and lift the ADF ass y to detach The cable is shown freed from the cable guide in the figure however do not free it in the field Figure 3 11 Contact Sensor 1 a Claw a b Rear cover Cable guide ADF ass y ...

Page 52: ...mbly and Disassembly To disassemble the MP700 perform steps 5 through 6 5 Remove the 4 screws c then while freeing the claw detach the rear cover 6 Lift the pressure plate to remove Figure 3 12 Contact Sensor 2 c Rear cover Pressure plate Claw ...

Page 53: ...ub PCB 9 Push the button and open the flatbed ass y 10 Remove the 2 screws e and detach the SPCNT cover 11 Disconnect the connector JCS1 of the SPCNT board 12 Remove the joint shaft Be sure to free the claw while doing so 13 Remove the torsion bars 14 Remove the flatbed ass y Figure 3 13 Contact Sensor 3 e SPCNT cover Joint shaft Flatbed ass y Button Torsion bar d ...

Page 54: ... spacer Figure 3 14 Contact Sensor 4 Handling the contact sensor Be careful not to scratch or soil the glass surface of the contact sensor Any such scratches or dirty marks may lead to image defects such as vertical streaks etc on the scanned image Caution when replacing the contact sensor When replacing the contact sensor the CS LED light on duration needs to be adjusted Refer to Chapter 4 3 1 CS...

Page 55: ... claw detach the rear cover 2 Remove the screw b and detach the grounding cable 3 Disconnect the connector JADF3 of sensor board sub PCB 4 Detach the cable guide from the main unit and lift the ADF ass y to detach The cable is shown freed from the cable guide in the figure however do not free it in the field Figure 3 15 Print and ASF ass y 1 a Claw a b Rear cover Cable guide ADF ass y ...

Page 56: ...y and Disassembly To disassemble the MP700 perform steps 5 through 6 5 Remove the 4 screws c then while freeing the claw detach the rear cover 6 Lift the pressure plate to remove Figure 3 16 Print and ASF ass y 2 c Rear cover Pressure plate Claw ...

Page 57: ...PCB 9 Push the button and open the flatbed ass y 10 Remove the 2 screws e and detach the SPCNT cover 11 Disconnect the connector JCS1 of the SPCNT board 12 Remove the joint shaft Be sure to free the claw while doing so 13 Remove the torsion bars 14 Remove the flatbed ass y Figure 3 17 Print and ASF ass y 3 e SPCNT cover Joint shaft Flatbed ass y Button Torsion bar d ...

Page 58: ...SPCNT board The connector of the MP700 are JCARD1 JPANEL1 JPSU1 JEXT1 JEXT2 CN201 CN202 and CN203 16 Remove the 5 screws f and detach the SPCNT board Figure 3 18 Print and ASF ass y 4 17 Remove the 2 screws g and detach the grounding cable 18 Remove the 3 screws h and detach the SPCNT shield plate Figure 3 19 Print and ASF ass y 5 SPCNT board f f SPCNT shield plate g g h ...

Page 59: ...he NCU board 20 Remove the 2 screws i and detach the grounding cable 21 Remove the 4 screws j and lift the middle frame unit slowly to detach Figure 3 20 Print and ASF ass y 6 22 Remove the screw k and detach the grounding cable 23 Remove the 2 screws l and lift the print and ASF ass y to detach Figure 3 21 Print and ASF ass y 7 Middle frame unit j i j i Print and ASF ass y l k l ...

Page 60: ...ss y by performing steps 1 through 23 then take out the print and ASF ass y 2 Remove the 2 screws m and detach the power supply cover 3 Disconnect the connector JCN101 of the power supply unit 4 Remove the 4 screws n and detach the power supply unit Figure 3 22 Power supply unit Power supply cover n Power supply unit m ...

Page 61: ...2 Remove the screw a and detach the DF rear cover 3 Disconnect the connectors JFM1 JDS1 and JDES1 of the ADF board 4 Remove the screw b and detach the grounding cable 5 Remove the screw c and detach the ADF board 6 Lift the ADF ass y to take it off from the main unit Figure 3 23 Separation unit Separation guide 1 ADF ass y ADF board DF rear cover a b c Stop arm ...

Page 62: ...3 24 MultiPASS MP730 MP700 Chapter 3 Assembly and Disassembly 7 Remove the screw d 8 Free the 2 claws e and detach the DF front cover Figure 3 24 Separation unit Separation guide 2 d e DF front cover ...

Page 63: ...ushings 13 Remove the separation unit 14 Remove the 2 screws f and detach the document guide lower cover 15 Remove the 2 lever 16 Remove the spring 17 Remove the separation guide Figure 3 25 Separation unit Separation guide 3 Separation sfaft guide Separation sfaft guide Separation unit Separation guide E ring Bushing Gear f Bushing Document guide lower cover Lever spring ...

Page 64: ...3 26 MultiPASS MP730 MP700 Chapter 3 Assembly and Disassembly This page intentionally left blank ...

Page 65: ...Chapter 4 Maintenance and Service ...

Page 66: ...ee this Chapter 2 HOW TO CLEAN PARTS Level Location When User Main unit outer covers When dirty Pickup Separation roller When document pickup separation performance deteriorates Document U Turn When document feed eject feed eject roller performance deteriorates Separation guide When document separation performance deteriorates Document guide sheet When black vertical stripes appear in copied or tr...

Page 67: ...tional printing Automatic adjustment of CS LED lights on duration The CS LED lights on duration which can be adjusted via key operation is also adjusted automatically in the following cases When power is turned ON then SRAM data is corrupted When this product is shipped after factory adjustment of the CS LED light on duration the exposure control data is stored in SRAM Because this data is preserv...

Page 68: ...ws Precision flat bladed screwdriver Removing plastic tabs Tweezers Removing coil spring Isopropyl alcohol IPA Cleaning the cleaning location Pliers needle nose Driving retaining ring 1 7 Special Tools Tool Use Part No Grease FLOIL G311S Apply to specified parts TKC 0953 Grease FLOIL KG 107A Apply to specified parts QY9 0057 Grease MOLYKOTE PG 641 Apply to specified parts CK 0562 Grease MOLYKOTE E...

Page 69: ...s Open the pressure plate or ADF ass y and wipe with a dry soft cloth 2 7 White Sheet Area Detach the document glass from the machine and wipe the rear side white sheet attached area of the document glass with a dry soft sloth 2 8 Printer Platen Open the flatbed ass y and wipe with a cloth moistened with a little water If the parts above are very dirty wipe with a cloth moistened with IPA isopropy...

Page 70: ...d Service Document pickup roller Sparation roller U turn roller Printer platen Document eject roller Separation guide White sheet area Reverse side of document glass Document feed roller Document guide sheet Document glass Figure 4 1 Cleaning Location ...

Page 71: ...rned off However the SRAM data can become damaged for example by battery depletion In this case the machine checks the data s validity the next time power is turned ON If the data is invalid the adjustment is made automatically Because the user is automatically prompted it is almost never necessary to perform this adjustment during normal use However if the SPCNT board Contact sensory ass y or lit...

Page 72: ...ay be off preventing clean characters depending on the state in which printhead is installed In order to eliminate this drift it is necessary to adjust the head position after attaching the printhead Set 2 or more sheets of normal paper sized A4 or LTR on the Auto Sheet Feeder and perform head position adjustment following the steps in Fig 4 5 Figure 4 3 Print Position Adjustment Pattern ...

Page 73: ...rip Adjustment Pattern Be sure to set A4 or LTR sized paper in the ASF before printing the head position adjustment pattern Using printing paper smaller than the printing area of the data when performing the head position adjustment print will contaminate the platen with ink NOTE ...

Page 74: ... VERT PATTERN YES NO CHENGE V VALUE L 0 CHENGE V VALUE M 0 For the Printed A pattern use key to select the Value of the most solid image For the Printed L pattern use key to select the Value of the most solid image For the Printed M pattern use key to select the Value of the most solid image DATA ENTRY OK DATA ENTRY OK DATA ENTRY OK With regard to pattern B to Pattern K make the same adjustments a...

Page 75: ...aper is not fed properly Page 4 27 The paper feed motor does not run The paper is not picked up from the auto sheet feeder The printing operation is abnormal Page 4 27 Nothing is printed The carriage motor does not run Printing quality error Page 4 28 The printer does not at all Printing stop midway Certain colors are not printed Blotches appear Blank ink appear Scanning problem Evaluation criteri...

Page 76: ...emory card error Page 4 30 Test mode function problems Page 4 31 Faulty operation panel test Faulty contact sensor test Faulty D RAM test Faulty Sensor test Processing communication problems Page 4 32 Initial identification of problems Procedures for processing communication problems ...

Page 77: ...ry to send the document manually For an overseas call add pauses to the registered number Cause The touch tone rotary pulse setting on your fax is incorrect Solution Set your fax to the setting that matches your telephone line Cause The other party is not using a G3 machine Solution Contact the other party and have them send or receive the document using a G3 machine Cause The other party s fax is...

Page 78: ...e home position detection tabs is damaged or bent parts Solution Replace the damaged or bent parts Cause Carriage motor does not work Solution 1 Switch power OFF ON 2 Replace carriage motor Cause The position of the carriage cannot be detected due to smears on the carriage encoder film or SPCNT board failure Solution 1 Switch power off on 2 Wipe the carriage encoder film with a cloth soaked with a...

Page 79: ...reduced copy of the document Then send again Cause It took more than 32 minutes to send or copy a document It took more than 32 minutes to receive a document Solution Divide the document and send or copy each part separately Contact the other party Have them divide the document and send each part separately LOAD PAPER 009 Cause The fax is out of paper Solution Add more paper to the auto sheet feed...

Page 80: ...tents of the one touch or coded speed dialling registration then try again PROBLEM READING CARD TURN OFF AND ON Cause There is a problem with the card slot Solution 1 Switch power OFF ON 2 Replace the multi card reader board 3 Replace the SPCNT board PUT IN CARTRIDGE Cause The printhead is not set Solution Set the printhead Cause The printhead is set incorrectly Solution Set the printhead correctl...

Page 81: ...ntenance and Service WRONG CARTRIDGE Cause The printhead isn t installed correctly Solution 1 Reinstall the printhead 2 Replace the printhead Y INK EMPTY Cause The Yellow ink tank in the printhead is empty Solution Replace the Yellow ink tank ...

Page 82: ...the product are included in the item d For the causes and countermeasures of other error codes refer to the separate G3 G4 Facsimile Error Code List Rev 2 Increase the transmission level Set service data 2 MENU Parameter No 07 to 8 dBm Decrease the transmission level Set service data 2 MENU Parameter No 07 to 15 dBm Echo measures Change the following bit switches of service data 1 SSSW SW03 Bit 4 ...

Page 83: ... SPEED Loosen the TCF judgment standard Not available for this fax Loosen the RTN transmission conditions Change service data 3 NUMERIC Param Parameter No 02 to 04 No 02 Percentage of errors in all lines Set close to 99 No 03 Number of lines of burst condition Set close to 99 lines No 04 Lines below the burst condition Set close to 99 times Increase the no sound time after CFR reception Change ser...

Page 84: ...images 052 RX Image memory full by no ink error UNQ 085 TX Other party does not support ITU T Color Faxing 995 TX RX Memory Communication reservation cancellation c 2 Service error code No Tx or Rx Definition 100 TX The number allowed for retransmission of the procedure signal was exceeded during transmission 101 TX RX The modem speed of the machine does not match that of the other party 102 TX Fa...

Page 85: ... transmitting MPS 288 TX After transmitting EOP a signal other than PIN PIP MCF RTP or RTN was received 289 TX After transmitting EOM a signal other than PIN PIP MCF RTP or RTN was received 290 TX After transmitting MPS a signal other than PIN PIP MCF RTP or RTN was received 332 TX RX Printer control DRAM check error 333 TX RX Printer control ROM check error 334 TX RX Printer control EEPROM check ...

Page 86: ...transmission DCN was received after transmission of PPS NULL 753 TX In ECM transmission the allowed number of procedure signal re transmissions was exceeded or a T5 time over 60 sec condition occurred after transmission of PPS NULL 754 TX In ECM transmission the allowed number of procedure signal re transmissions was exceeded after transmission of PPS NULL 755 TX In ECM transmission no significant...

Page 87: ...as exceeded 777 TX In ECM transmission DCN was received after transmission of EOR MPS 778 TX In ECM transmission the allowed number of procedure signal re transmissions was exceeded or a T5 time over 60 sec condition occurred after transmission of EOR MPS 779 TX In ECM transmission ERR was received after transmission of EOR MPS 0780 TX In ECM transmission no significant signal can be received afte...

Page 88: ...OR Q 791 TX RX During an ECM mode procedure a signal other than a significant signal was received 792 RX In ECM reception PPS NULL between partial pages cannot be detected 793 RX In ECM reception no effective frame was detected while signals were received at high speed and a time over condition occurred 794 TX Receive All 0 PPR during ECM Transmission 795 TX RX A fault occurred in decoding process...

Page 89: ...ct 0 2 Check to make sure that no image exist in memory then turn off the power remove the appropriate parts and replace the waste ink absorber 342 Cleaning absorption waste ink capacity full Solution Unlike errors that trigger the CHECK PRINTER message This error is programmed so that it cannot be cleared using the Resume key Replace the waste ink absorber as follows in the error occurs 1 Select ...

Page 90: ...d 3 Replace the SPCNT board In the presence of 352 the carriage unit will not move to printhead replacement position even when the inner cover is opened Moreover the carriage will not be locked in position even when the power is turned off When replacing the printhead be sure to turn off the power and draw out the carriage before replacement 354 Mechanical malfunction of BJ printer Solution 1 Pres...

Page 91: ...nd SPCNT board JPANEL1 2 Replace the Operation panel unit 3 Replace the SPCNT board Part of the LCD panel does not display anything 1 Check the connection between the Operation panel unit and SPCNT board JPANEL1 2 Replace the Operation panel unit 3 Replace the SPCNT board The keys do not work 1 If the test mode can be used check for faulty keys 2 Check the connection between the Operation panel un...

Page 92: ... the printhead 4 Replace the ink tank 5 Check the connection between carriage ribbon cable and SPCNT board J1 J2 J3 6 Replace the carriage unit 7 Replace the SPCNT board The carriage motor does not run 1 Check the connection from the carriage motor to the sensor board JCRM1 2 Check the connection from the sensor board JEXT1 JEXT2 to the SPCNT board JEXT1 JEXT2 3 Replace the carriage motor 4 Replac...

Page 93: ...nstall the printhead 5 Replace the appropriate ink tank 6 Replace the printhead 7 Replace the purge unit Blotches appear Blank ink appear 1 Carry out nozzle cleaning on the printhead five times with the cleaning operation than visually cheek the test print for non discharge of ink from nozzle Fig 4 7 2 Remove and reinstall the printhead 3 Replace the appropriate ink tank 4 Replace the printhead 5 ...

Page 94: ...eading section 2 Replace the ADF section s rollers The document does not separate Evaluation criteria Check it visually 1 Check whether the document feed motor is driving all the rollers Check for any damaged gears or foreign matter stuck inside 2 See Chapter 2 HOW TO CLEAN PARTS and clean the separation roller and separation guide 3 Replace the separation roller and separation guide Faulty scanne...

Page 95: ...reverse side of document glass is cleaned 3 Check the connection between the contact sensor and SPCNT board JCS1 4 Adjust the CS LED lights on duration See this Chapter 3 1 CS LED Lights on Duration Adjustment 5 Replace the document glass 6 Replace the contact sensor unit 7 Replace the SPCNT board The color or brightness of the image is not normal 1 Clean the Document glass 2 The white sheet by th...

Page 96: ...the operation panel unit and the SPCNT board JPANEL1 2 Replace the operation panel unit 3 Replace the SPCNT board Faulty contact sensor test The LED of the contact sensor fails to go ON properly 1 Check the connection between the contact sensor and the SPCNT board JCS1 2 Replace the contact sensor 3 Replace the SPCNT board Faulty DRAM test The indication READ COMPARE NG appears 1 Perform the DRAM ...

Page 97: ... Printing problem Page 4 27 Test print OK Scanning problem Page 4 29 NG YES OK OK 4 4 Processing Communication Problems 4 4 1 Initial identification of problems Since the facsimile must transmit picture information a transmitter a receiver and telephone lines are required for this purpose Transmissions may cause problems if one or more of the there is poor Figure 4 8 Communication Trouble To proce...

Page 98: ...ndition etc When visiting a user with a trouble report a can be known by outputting the error protocol data or error dump and g can be known by outputting the total transaction report or the system error data list 2 Test communication according to flowchart procedures appearing on the next page Carry out the tests with the actual lines on each item verify the symptoms and record it In the case of ...

Page 99: ...Check B Transmission A Your customer s facsimile B Facsimile of other communication party C Facsimile for check in the same region C should be the same model of facsimile as A Procedures for processing communication problems with Canon facsimile The process for carrying out communications at three points as shown in the figure Figure 4 10 Flowchart for Processing Communication Troubles with Canon ...

Page 100: ...OK OK Transmitter receiver A Your customer s facsimile B Facsimile of other communication party C Facsimile for check in the same region C should be the same mode of facsimile as A D Other manufacturer s facsimile for check that is in the same region Procedures for processing communication problems with other manufacturer s facsimiles When problems occur with other manufacturer s facsimiles make t...

Page 101: ...asures 2 MENU MENU switch settings These setting items are for functions required during installation such as NL equalizer and transmission levels 3 NUMERIC Param NUMERIC parameter settings These setting items are for inputting numeric parameters such as the various conditions for the FAX TEL switching function 4 NCU NCU settings These setting items are for telephone network control functions such...

Page 102: ...of these setting items There is a setting item for checking inputting the total number of pages printed and total number of pages scanned by this fax 9 ROM ROM management ROM data such as the version number and checksum are displayed 10 CS SET CS unit position Use it to change the Contact sensor unit back to its position at time of shipment ...

Page 103: ... data We cannot guarantee the integrity of any reception of transmission operations during the registration process Standby 100 LTR TEXT PLAIN MENU 1 SPECIAL COPY SERVICE MODE 1 SSSW SERVICE MODE 3 NUMERIC Param 3 NUMERIC Param 01 0 1 User data mode selection Press the Menu key 2 Sevice data mode selection Press the Copy key and then key 3 Menu item selection Select the menu item by pressing the k...

Page 104: ...nction settings Not used Not used Page timer settings Not used Not used Dial in FAX TEL switching function setting Not used Not used Communication trouble solutions settings 2 Not used Not used Not used Not used Not used Not used Report display function settings Transmission function settings Not used V 8 V 34 protocol settings Not used Not used Service soft switch setting 7 6 5 4 3 2 1 0 SW01 SW0...

Page 105: ...ed Not used NL equalizer setting Line monitor setting Transmission level setting V 34 Baud rate Not used Menu switch settings Figures in boldface indicate the default setting 3429 baud 3200 3000 2800 2743 2400 Items 10 to 20 33 6 Kbps 2 4 x n 1 n 14 V 34 Transmission speed Figure 4 14 Service Data page 2 No 01 to 04 10 to 20 are not used Do not change their settings ...

Page 106: ...n detection time T0 timer T1 Timer Rx Not used Not used Not used Hooking detection time Pseudo RBT transmission from CML on time until start Pseudo RBT signal pattern On time Pseudo RBT signal pattern off time short Pseudo RBT signal pattern off time long Pseudo ring pattern On time setting Pseudo ring pattern Off time short Pseudo ring pattern Off time long FAX TEL switching function signal detec...

Page 107: ...s The relationship between the settings and the detection levels is as follows Parameter 24 0 Not used 1 Not used 2 Not used 3 Not used 4 Not used 5 8 dBm 6 9 dBm 7 10 dBm 8 11 dBm 9 12 dBm 10 13 dBm 11 14 dBm 12 15 dBm 13 16 dBm 14 17 dBm 15 18 dBm 16 19 dBm 17 20 dBm 18 21 dBm 19 22 dBm 20 23 dBm NOTE ...

Page 108: ...PE Type setting U S A EUROPE U K SWEDEN SWISS AUSTRIA DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N Z ITALY SPAIN PORTUGAL IRELAND HONG KONG MALAYSIA HUNGARY SAF KOREA CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN RUSSIA ASIA POLAND EUROPE2 STANDARD Figure 4 16 Service Data 4 4 NCU NCU settings The values of these items are all set to match a specific nation s communications stand...

Page 109: ... Item 06 30 30 1 0 0 Not used SW02 05 Not used 7 6 5 4 3 2 1 0 Bit Not used Reduction settings 2 NUMERIC Param 5 INK ABS CAPA Yes No 4 PRINTER RESET 3 PRINT COUNT 86 86 Not used Printer section reset function Print counter check 6 GENESIS UHQ Genesis function settings 1 Bit SW 2 SLICE 3 GAMMA Figure 4 17 Service Data 5 6 GENESIS UHQ function settings Tampering with this setting may cause the scann...

Page 110: ...ed All user data service data activity management data and image data initialization except COUNTER Data initialization mode settings ROM management Version No and Checksum display TEST MODE 10 CS SET SERVICE REPORT 1 SERVICE SYSTEM 2 SERVICE DATA 3 SYSTEM DUNP MAIN WLD 10 03 030217 DB03 FFFF USB 05 12 CPU WLD 01 01 CPU 021030 6511 FFFF Figure 4 18 Service Data 6 If USER SW is selected from 8 CLEA...

Page 111: ... new additional service data for further details of service data refer to the separate volume G3 G4 Facsimile Service Data Service Handbook revised ver 1 Below are examples showing how to read bit switch tables Figure 4 20 How to Read Bit Switch Tables Do not change the settings of switches listed as Not used SW01 0 0 0 0 0 0 0 0 B i t 7 B i t 6 B i t 5 B i t 4 B i t 3 B i t 2 B i t 1 B i t 0 Serv...

Page 112: ...onduct this test print do the head cleaning If the symptom is not solved even after the cleaning is done three times do the head refreshing If the head refreshing does not solve the symptom replace the BJ cartridge or the ink cartridge The method of printing a nozzle check pattern is to press the Menu key select MAINTENANCE using keys and press the Set key Select NOZZLE CHECK using keys and then p...

Page 113: ...Test mode can be executed by following the menu items from the display a DRAM tests Writes data to DRAM image storage areas and reads that data to check operations b CS test CS test is used to enter the contact sensor s shading data c Print test Prints nine different patterns within the print area d Modem NCU tests The frequency test and the G3 signal transmission and CNG signal and DTMF signals r...

Page 114: ...AD 3 DISP LEDTIME 4 REG LEDTIME 5 SHADING 6 FB READ 1 CLR PTN1 2 CLR PTN1 3 LF CHK 4 COMET 5 CR CHK 6 HEAD CHK 7 ENDURANCE 8 CHECKERS 9 BLACK 1 RELAY 2 FREQ 4 G3 Tx 5 DTMF Tx 6 TONE Rx 8 V 34 G3 Tx 1 G3 4800BPS Tx 3 SENSOR 4 ADF 6 SPEAKER 7 PANEL 8 FB 333pps B W 9 LINE DETECT 2 CLEANING 3 EEPROM CLEAR 4 HEAT RUN 5 CLEANING REPEAT 6 CAP WIPE 7 EEPROM 8 SIMUKE SETTING TEST MODE indicates that these ...

Page 115: ...n press numeric key 1 and ADJ LEDTIME is displayed where shading data of contact sensor can be registered Details on CS LED lights on duration adjustment see this Chapter 3 1 CS LED Lights on Duration Adjustment Tests 2 3 4 and Tests 5 are not used in the field REFERENCE 4592K D RAM total memory capacity bytes Operating Normal end error Error display Restart by pressing Start key Error display WRT...

Page 116: ...ng the Stop Reset key Check the pattern for the following Figure 4 24 Print Test Pattern Check If the print test is normal make a copy of a document If the copy is faulty the reading section is faulty Please do not select the following menus 3 1 CLR PTN1 3 2 CLR PTN2 If a mistake is made and these menus are selected the value of 7 PRINTER 5 INK ABS CAPA will be reset to 0 Replace the waste ink abs...

Page 117: ...l signals from the modular jack and the speaker G3 signal transmission test The modem sends G3 signals from the modular jack and the speaker Tonal signal DTMF signal reception The modem detects specific frequencies and tests DTMF signals received from the modular jack V 34 G3 signal transmission test The modem sends V 34 G3 signals from the modular jack and the speaker a Frequency test The frequen...

Page 118: ...c key 4 from the MODEM NCU test menu The G3 signals below are sent from the modem using the modular jack and the speaker The frequency can be changed with the numeric key Numeric key Speed 0 300 bps 1 2400 bps 2 4800 bps 3 7200 bps 4 9600 bps 5 TC7200 bps 6 TC9600 bps 7 12000 bps 8 14400 bps The transmission level for each frequency follows the service data NOTE ...

Page 119: ...dular jack and the speaker by pressing the Start key The Baud rate can be changed with the numeric keys and the Speed can be changed with the search keys Numeric key Baud rate 0 3429 baud 1 3200 baud 2 3000 baud 3 2800 baud 4 2743 baud 5 2400 baud Search key Speed 33 6 kbps 31 2 kbps 28 8 kbps 26 4 kbps 24 0 kbps 21 6 kbps 19 2 kbps 16 8 kbps 14 4 kbps 12 0 kbps 9 6 kbps 7 2 kbps 4 8 kbps 2 4 kbps...

Page 120: ...check the status of each sensor of this fax in item 1 on the display You can also check if sensors that use actuators and microswitches are operating correctly by moving the actuator or microswitch The sensor tests cannot be used to test all of the sensors The following sensors cannot be tested with the sensor tests Pickup sensor and ink sensor If any of these sensor are faulty an error message or...

Page 121: ...on key test is selected by pressing the Start key after the LED lamp test In this test you press the key corresponding to the displayed character to put it out The table giving the correspondence between the characters and the keys is below Character Operation key Character Operation key 1 Numeric keys F Fax key MP730 only U Resume key N Scan key M Menu key H Photo key key L Color key S Set key B ...

Page 122: ..._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ When the entire display has gone out When a key is preesed the corresponding character goes out When a key is preesed the corresponding character goes out When a one touch speed dialing key is pressed the corresponding letter goes out Every time pressing start key a LED lamp is turned on one by one 6 7 PANEL LED TEST 123456789 0 UM S ZPEICFNHLBRDOW When the entire dis...

Page 123: ...e Detect menu When a tonal frequency is detected from the modular jack the display changes from OFF to ON and the received frequency is displayed The frequency detection level can be set with the numeric keys Numeric key Detection level dBm 0 26 1 30 2 32 3 35 4 38 5 41 6 43 7 45 8 47 9 51 c 3 Test Menu 3 Test Menu 3 is selected by pressing the numeric key 3 from the Line Detect menu When CNG is d...

Page 124: ...l list key select the type of report to generate and press the Access code list Set key Dept info list User s data list Sender name list Activity report Document memory list b Reports output automatically by user data registration Each report written below can be automatically output by specifying REPORT SETTINGS in user data registration Transmission report Reception report Memory box report For ...

Page 125: ...a memory clear report when the power is turned on after a power cut Figure 4 27 Memory Clear Report TX RX NO Indicates four digits of the transaction number MODE Indicates TRANSMIT MEMORY RX etc CONNECTION TEL ID Number sent from the other party or number dialled PGS Number of pages are stored in memory SET TIME Time when data is stored in memory ...

Page 126: ...ice data list In the service mode and select SERVICE REPORTS System dump list using the key Press the Set key then select the type of list to generate using the key Transmission report If you set bits 0 and 1 of 1 SSSW SW01 in the service with service error code mode the service error code and dump list are indicated and dump list on the activity report Reception report If you set bits 0 and 1 of ...

Page 127: ...4 62 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service a 1 System data list This list shows service data 1 5 7 9 setting statuses The following is a sample list Figure 4 28 System Data List 1 8 ...

Page 128: ...4 63 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 29 System Data List 2 8 ...

Page 129: ...4 64 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 30 System Data List 3 8 ...

Page 130: ...4 65 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 31 System Data List 4 8 ...

Page 131: ...4 66 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 32 System Data List 5 8 ...

Page 132: ...4 67 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 33 System Data List 6 8 ...

Page 133: ...4 68 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 34 System Data List 7 8 ...

Page 134: ... 69 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service Figure 4 35 System Data List 8 8 START DATE records the date when the fax performs its first transmission after shipment from the factory NOTE ...

Page 135: ...4 70 MultiPASS MP730 MP700 Chapter 4 Maintenance and Service a 2 System dump list Figure 4 36 System Dump List 1 1 2 3 4 5 6 7 8 9 10 11 ...

Page 136: ... received for each modem speed 7 Total number of pages transmitted and received for each mode 8 Total number of pages transmitted and received for each coding method 9 Total number of pages transmitted and received in each mode 10 Total number of pages printed scanned Display example PRINT 30 100 READ 30 100 Indicates the value input with Service Data 8 CLEAR COUNTER Indicates the value counted si...

Page 137: ...nel 9 0 Fixed 10 Code output by the modem when an error occurred Not used in the field 11 Transmit status of the modem when an error occurred Not used in the field 12 Receive status of the modem when an error occurred Not used in the field 13 Bit 1 to bit 96 of received DIS DCS or DTC 14 Bit 1 to bit 96 of transmitted DIS DCS or DTC 15 RX Received protocol signal TX Transmitted protocol signal Whe...

Page 138: ...r 2 Number sent from the other party or number dialled lower 20 digits 3 ID sent from the other party if the other party is a Canon fax 4 Communication start date and time on 24 hour display 5 Communication time in minutes and seconds 6 Number of pages for which transmission was complete 7 NG display with number of pages for which transmission was fault and service error code 1 2 3 4 5 6 7 ...

Page 139: ...PSU1 J1 CN101 JCS1 JINKS1 JADF3 JADF2 JFBM3 JFBM2 JADF1 JFBM1 JDES1 JSCNT1 JDS1 JFM1 JLF1 Power supply unit LINE TEL To NCU board J3 Contact sensor AC 120V Modular board JPGS1 JCRM1 JASFM1 JPGM1 JASFS1 ADF board Carriage unit Purge sensor LF encorder sensor ASF sensor Carriage motor Paper feed motor ASF motor Purge motor Contact sensor drive motor Document feed motor Document sensor Document edge ...

Page 140: ...Chapter 5 Appendix ...

Page 141: ... into the holder Install the ink tanks Pull the tape and remove the protective cap then install the ink tanks After install align the printhead Connect the USB cable Connect the USB cable to complete the computer settings Setting for facsimile for MP730 Register the date and time unit telephone number and unit name 1 2 Checking Operation Check the level of quality for both reading and printing Mak...

Page 142: ...ode Fax Mode MP730 only Scan Mode Photo Print Mode Figure 5 1 Menu Flow in Each Mode 1 SPECIAL COPY 2 MAINTENANCE 3 USER DATA 1 RECEIVE MODE 2 MEMORY REFERENCE 3 REPORTS LISTS 4 MAINTENANCE 5 USER DATA 1 MAINTENANCE 2 USER DATA 1 PHOTO PRINT MODE 2 VIVID PHOTO PRINT 3 PRINT PHOTO DATE 4 MAINTENANCE 5 USER DATA Menu Copy Mode Menu Fax Mode Menu Scan Mode Menu Photo Print Mode ...

Page 143: ...Flow 2 2 2 Maintenance name flow Figure 5 3 Maintenance Name Flow 1 2 ON 1 2 BORDERRESS COPY 3 IMAGE REPEAT 4 MIRROR IMAGE 5 ENTIRE IMAGE AUTO MANUAL VERTICAL HORIZONTAL 1 2 3 4 1 2 3 4 SPECIAL COPY 1 NOZZLE CHECK 2 HEAD CLEANING 3 HEAD REFRESHING 4 ALIGN PRINT HEAD 5 ROLLER CLEANING HORIZ PATTERN CHANGE H VALUE PRINT VERT PATTERN YES NO VERTICAL PATTERN CHANGE V VALUE MAINTENANCE ...

Page 144: ...ATE SETUP 3 UNIT TELEPHONE 4 UNIT NAME 5 TX TERMINAL ID 6 OFFHOOK ALARM 7 VOLUME CONTROL 8 RX CALL LEVEL 9 TEL LINE TYPE 01 10 00 99 01 10 DD MM YYYY YYYY MM DD MM DD YYYY 1 TTI POSITION OUTSIDE IMAGE INSIDE IMAGE 2 TELEPHONE MARK FAX TEL ON OFF 1 CALLING VOLUME 2 LINE MONITOR VOL HIGH STANDARD TOUCH TONE ROTARY PULSE 1 2 3 0 1 2 3 1 TELEPHONE NUMBER 2 NAME 1 TELEPHONE NUMBER 2 NAME 1 TELEPHONE NU...

Page 145: ... OUTPUT YES OUTPUT NO 3 ACTIVITY REPORT 3 TX SETTINGS 1 ECM TX 2 MID PAUSE SET 3 AUTO REDIAL ON 1 REDIAL TIMES 2TIMES 1 10TIMES 2 REDIAL INTERVAL 2MIN 2 99MIN OFF 4 TIME OUT 5 TX START SPEED 6 COLOR DIRECT TX PRINT WITH IMAGE PRINT WITH IMAGE AUTO PRINT ON AUTO PRINT OFF ON OFF 2SEC 1 15SEC ON OFF 33600 bps 14400 bps 9600 bps 7200 bps 4800 bps 2400 bps ON OFF ON OFF ON OFF ...

Page 146: ...OFF 5 MAN AUTO SWITCH ON F T RING TIME 15SEC 5 99SEC OFF 6 REMORT RX ON REMORT RX ID 25 00 99 OFF 7 RX REDUCTION ON REDUCE DIMENSION VERTICAL ONLY OFF HORIZ VERTICAL 8 RX START SPEED 9 RX RESTRICTION ON OFF 8SEC 0 30SEC 15SEC 10 45SEC RECEIVE DISCONNECT DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE NORMAL RING 33600 bps 14400 bps 9600 bps 7200 bps 4800 bps 2400 bps ON RX CONDITION ...

Page 147: ...ME 1 START DATE TIME 2 END DATE TIME Only available in some countries ON OFF SMALL LARGE 1 KEYPAD VOLUME 2 ALARM VOLUME ON OFF ENGLISH FRENCH SPANISH PORTUGUESE ON OFF 1 MONTH 2 WEEK 3 DAY 4 TIME JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK SUNDAY MONDAY TUESDAY WEDNSDAY THURSDAY FRIDAY SATURDAY XX XX ...

Page 148: ... Reports Lists name flow Figure 5 10 Reports Lists Name Flow FAX TEL AUTO SW FAX ONLY MODE DRPD MANUAL MODE ANS MACHINE MODE RECEIVE MODE 1 DOC MEMORY LIST 2 PRINT DOCUMENT 3 DELETE DOCUMENT MEMORY REFERENCE 1 ACTIVITY REPORT 2 SPEED DIAL LIST 1 1 TOUCH LIST 2 CODED DIAL LIST 3 GROUP DIAL LIST 3 USER DATA LIST 4 DOC MEMORY LIST SORTED OUTPUT SORTED OUTPUT YES NO YES NO REPORTS LISTS ...

Page 149: ...T PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT FIRST FILE LAST FILE SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT A4 LTR 4 x6 5 x7 PHOTO PAPER PRO PLAIN PAPER A4 LTR 4 x6 5 x7 PHOTO PAPER PRO PLAIN PAPER ON OFF 0001 9999 1 99COPIES A4 LTR 4 x6 5 x7 PHOTO PAPER PRO PLAIN PAPER ON OFF 0001 9999 0001 9999 A4 LTR 4 x6 5 x7 PHOTO PAPER PRO PL...

Page 150: ...apter 5 Appendix 2 2 8 VIVID photo print mode name flow Figure 5 12 VIVID Photo Print Mode Name Flow 2 2 9 Print photo date mode name flow Figure 5 13 Print Photo Date Mode Name Flow ON OFF VIVID PHOTO PRINT ON OFF PRINT PHOTO DATE ...

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