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Canon MAXIFY iB4060 Online Manual Download Page 76

Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the 

Update

 button

If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the Update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

On the printer operation panel, select the 

 

Setup

 button, and then select 

Web service setup

 ->

Connection setup

 -> 

IJCloudPrintingCtr

 -> 

Delete from service

 to delete the service registration.

After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.

If you cannot print

Check the following if you cannot print.

• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.

• If printing does not start even after you wait awhile, go to the printer operation panel, select 

Setup

, and run 

Web service inquiry

. If printing does not start, run the inquiry several times.

76

Summary of Contents for MAXIFY iB4060

Page 1: ...iB4000 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English ...

Page 2: ...g MAXIFY Cloud Link from Your Smartphone Tablet or Computer 36 Before Using Canon Inkjet Cloud Printing Center 37 Requirements for Canon Inkjet Cloud Printing Center operation 38 Preparations Before Using Canon Inkjet Cloud Printing Center 40 Printing Your Printer registration ID 47 Canon Inkjet Cloud Printing Center window 48 Using Canon Inkjet Cloud Printing Center 65 Adding a Printer 69 Adding ...

Page 3: ...6 About the Power Supply of the Printer 117 Confirming that the Power Is On 118 Turning the Printer On and Off 119 Notice for the Power Plug Power Cord 121 Notice for Unplugging the Power Cord 122 LCD and Operation Panel 123 Loading Paper 125 Loading Paper 126 Paper Sources to Load Paper 127 Loading Plain Paper Photo Paper 129 Loading Envelopes 134 Media Types You Can Use 139 Paper Load Limit 141 ...

Page 4: ... 172 Aligning the Print Head Position Manually from Your Computer 174 Cleaning the Printer 177 Cleaning the Exterior of the Printer 178 Cleaning the Paper Feed Roller 179 Cleaning the Inside of the Printer Bottom Plate Cleaning 181 Cleaning the Pad in the Cassette 183 Changing the Printer Settings 184 Changing Printer Settings from Your Computer 185 Checking the Ink Status from Your Computer 186 R...

Page 5: ...g the WEP Detailed Settings 230 Changing the WPA WPA2 Detailed Settings 232 Changing the Settings in the Wired LAN Sheet 234 Changing the Settings in the Admin Password Sheet 235 Monitoring Wireless Network Status 237 Initializing the Network Settings of the Machine 239 Viewing the Modified Settings 240 Appendix for Network Communication 241 Using the Card Slot over a Network 242 About Technical T...

Page 6: ...before Printing 290 Setting Paper Dimensions Custom Size 291 Changing the Print Quality and Correcting Image Data 293 Printing a Color Document in Monochrome 294 Specifying Color Correction 295 Optimal Photo Printing of Image Data 297 Adjusting Colors with the Printer Driver 298 Printing with ICC Profiles Specifying an ICC Profile from the Application Software 299 Printing with ICC Profiles Specif...

Page 7: ...t the Printer during Wireless LAN Setup Check 1 347 Cannot Detect the Printer during Wireless LAN Setup Check 2 348 Cannot Detect the Printer during Wireless LAN Setup Check 3 349 Cannot Detect the Printer during Wireless LAN Setup Check 4 350 Cannot Detect the Printer during Wireless LAN Setup Check 5 351 Cannot Detect the Printer during Wired LAN Setup Check 1 352 Cannot Detect the Printer durin...

Page 8: ...jected 388 Problems with the Printer 389 The Printer Cannot Be Powered On 390 The Printer Turns Off Unintentionally 391 Cannot Connect to Computer with a USB Cable Properly 392 Cannot Communicate with the Printer with USB Connection 393 LCD Cannot Be Seen At All 394 An Unintended Language Is Displayed on the LCD 395 Print Head Holder Does Not Move to the Position for Replacing 396 Problems with In...

Page 9: ...5 1660 426 1688 427 1700 428 1701 429 1754 430 1755 431 1872 432 1873 433 1874 434 1890 435 2111 436 2112 438 2113 440 2121 442 2122 443 2500 444 4100 445 4103 446 4104 447 5100 448 5102 449 5103 450 5104 451 5105 452 5200 453 5203 454 5204 455 5205 456 ...

Page 10: ...2 5501 463 5B00 464 5B01 465 5C01 466 6000 467 6500 468 6502 469 6800 470 6801 471 6900 472 6901 473 6902 474 6910 475 6911 476 6920 477 6921 478 6930 479 6931 480 6932 481 6933 482 6940 483 6941 484 6942 485 6943 486 6944 487 6945 488 6946 489 7100 490 ...

Page 11: ...7200 491 7201 492 7202 493 7203 494 7204 495 7205 496 7300 497 B202 498 B203 499 B204 500 B502 501 B503 502 B504 503 C000 504 ...

Page 12: ... stoppage of disclosure of this guide Although the contents of this guide have been prepared with utmost care please contact the service center if you find any incorrect or missing information In principle the descriptions in this guide are based on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with th...

Page 13: ... personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of yo...

Page 14: ...served Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer ...

Page 15: ...r bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf ...

Page 16: ...n notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in t...

Page 17: ...a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted agai...

Page 18: ...dered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting...

Page 19: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 20: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when OS X Mavericks v10 9 is used 20 ...

Page 21: ... Use the Printer More Conveniently with Quick Toolbox Connection Methods Available on the Printer Notice for Web Service Printing Use MAXIFY Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Checking Printer Information How to Use Print from E mail Print Easily from a Smartphone or Tablet with MAXIFY Printing Solutions Printing with Windows RT 21 ...

Page 22: ...ter or smartphone even in an environment without an access point or wireless LAN router Switch to access point mode with simple steps to enjoy printing wirelessly When you use the printer with the access point mode be sure to specify the access point name of the printer and the security setting in advance Using the Printer with the Access Point Mode 22 ...

Page 23: ... service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of ...

Page 24: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 24 ...

Page 25: ...functions you want to use with one click After installing utilities compatible with Quick Toolbox they will be added to this menu The Quick Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to Quick Toolbox Guide for details 25 ...

Page 26: ...e used at the same time If you have an access point or wireless network router it is recommended that you use the method described in Connection Using an Access Point When connecting another device while a device is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in ...

Page 27: ...point will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In access point mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear...

Page 28: ...is displayed If another screen is displayed press the Setup button A on the printer 2 Press the Setup button 3 Use the or button B to select Device settings then press the OK button 4 Select LAN settings then press the OK button 5 Select Change LAN then press the OK button 6 Select AP mode active then press the OK button 28 ...

Page 29: ...ect Security protocol then press the OK button 10 Check the Password network key then press the Back button You will use the Password network key in the subsequent steps 11 Select Start setup then press the OK button 12 Right click the Wireless Network Connection icon in the notification area of the taskbar on the computer then select View Available Wireless Networks 29 ...

Page 30: ...t the network name SSID you want to use then click Connect 14 Enter the Password Network key then click Connect 15 When connection is complete click Back until the screen below appears Proceed with the setup 30 ...

Page 31: ...led while changing the setting Do not operate the screen of this guide until the setup is complete For office use consult your network administrator Take added care when connecting to a network that is not protected with security measures as there is a risk of disclosing data such as your personal information to a third party Connection without Using an Access Point Important If you connect a devi...

Page 32: ...again Devices connected to the printer in access point mode cannot communicate with each other Firmware updates for the printer are not available while using the access point mode When a device has been connected to the printer without using an access point and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in ...

Page 33: ...ord for the photo sharing site are saved in the machine s memory not encrypted If you hand over the machine to anyone or dispose of it delete your login name and password from the machine s memory in advance The account information will be sent to Canon Inc server located in Japan then forwarded to the service provider s server Canon handles your account information as follows Your account informa...

Page 34: ...ght of each material photos illustrations logos or documents hereinafter referred to as the materials provided on the web template printing service belongs to their respective owners Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service Except as otherwise permitted please see 2 below copying modifying or ...

Page 35: ...low ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an account before you use those apps For such apps please set u...

Page 36: ...mputer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 36 ...

Page 37: ... the web service to print documents be sure to check these precautions beforehand Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirements For computers smartphones and tablet devices see Requirements for Cano...

Page 38: ...hrome Mac OS X v10 6 OS X Mavericks v10 9 Safari 5 1 6 7 When you use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later or use another browser Smartphone or tablet OS Browser Resolution iOS 5 1 or later OS standard browser 320 x 480 HVGA or higher Android 2 3 3 or later 480 x 800 HVGA or higher Android3 x is not supported ...

Page 39: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 39 ...

Page 40: ...and then select Web service setup Connection setup IJCloudPrintingCtr Register w service 2 In the registration confirmation window Select Yes 3 In the print settings select the display language 4 Follow the instructions displayed in the window and print the URL of the authentication site and the Printer registration ID Set A4 size or Letter size plain paper and select OK The authentication URL and...

Page 41: ...printed page and then enter the e mail address and other necessary information Important Do not use the Back button of the web browser while an operation is processing The screen may not transition properly 1 Use the web browser on your PC smartphone tablet or other devices to access the authentication URL 41 ...

Page 42: ...own below You can use up to 255 alphanumeric characters consisting of single byte characters and symbols _ Multibyte characters cannot be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by selecting the Setup button on the printer operation panel and then sele...

Page 43: ... not receive the e mail because of the spam filter setting or if you entered an incorrect e mail address Access the URL in the e mail register the information and complete the user registration 1 When an e mail with the subject Information on Canon Inkjet Cloud Printing Center is sent to the e mail address that you entered select the URL 2 In the License agreement and Privacy statement windows of ...

Page 44: ... Canon Inkjet Cloud Printing Center Important There are character restrictions for the Password as shown below The password needs to be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter the User name Enter the name that identifies the user 44 ...

Page 45: ...ets are case sensitive 5 Specify the Time zone setting and select Next Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 6 Enter the Security code and select Done 45...

Page 46: ...owing character restrictions Single byte numbers The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered e mail address and password and log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 46 ...

Page 47: ...ernet 2 On the printer operation panel select the Setup button and then select Web service setup Connection setup IJCloudPrintingCtr Register w service 3 In the registration confirmation window Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4...

Page 48: ...e able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password that you entered in the user registration Keep login info When you sel...

Page 49: ...mation of Canon Inkjet Cloud Printing Center is displayed About this service This displays the descriptions of this service Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears Important With this service the functions available to Standard user of the printer are different from those available to the printer Administrator Standard user c...

Page 50: ...u 2 Printer name area 3 Right context menu 4 Display area 5 Menu area 1 Left context menu When you select the Mng printer screen of the Manage users screen appears For general users the Select printer screen appears Mng printer screen Select printer screen 50 ...

Page 51: ... selected printer indicates that an error occurred on the printer Display update date time of the printer information This displays the date and time the printer information was last updated refreshes the information Multiuser mode If multiple users are using the printer select the Multiuser mode check box Copy apps Select this to copy apps added in the selected printer to another printer When you...

Page 52: ...When transferring the ownership of the printer select Clear the information saved on the printer Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center You need a Printer registration ID to add a printer Note Up to 16 printers are guaranteed to operate for each e mail address Manage users screen From the Manage users screen you can check user information regi...

Page 53: ...the Administrator and Standard users 2 Printer name area The registered name of the printer selected is displayed The Administrator can change the printer name 3 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort reg...

Page 54: ...en You can change the registered e mail address password language time zone and other settings Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center 4 Display area The display changes based on the menu you select 54 ...

Page 55: ...list of registered apps in the Display area Config This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them 55 ...

Page 56: ...layed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released not available in your region or does not support your model Can be used with genuine Canon ink 56 ...

Page 57: ...ime depending on the printer status Manage jobs This screen displays the print status and the print history You can check the print status by looking at Status list and the print history by looking at History You can also cancel print jobs and delete history information To cancel or delete a job select that job and then select Cancel or Delete If you are using a PC 1 Mng printer Select printer but...

Page 58: ...ormation registered to the Canon Inkjet Cloud Printing Center change printer names delete printers add printers and copy apps Check the printer information The registered printer name is displayed indicates the currently selected printer indicates that an error occurred on the printer Display update date time of the printer information This displays the date and time the printer information was la...

Page 59: ... deleted from the Canon Inkjet Cloud Printing Center When transferring the ownership of the printer select Clear the information saved on the printer Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center You need a Printer registration ID to add a printer Note Up to 16 printers are guaranteed to operate for each e mail address Copy apps Select this to copy a...

Page 60: ...e yourself To delete yourself cancel your membership from the user information screen Adding a user Select Add user The user registration screen appears Changing Administrator and Standard user settings You can change the privileges of the Administrator and Standard users 3 Printer name area The registered name of the printer selected is displayed The Administrator can use the Mng printer function...

Page 61: ...n in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them On the Search apps screen the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category 61 ...

Page 62: ...d You can check how much ink is remaining or details about an error that occurred You can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print status and the print history You can check the print status by looking at Status list an...

Page 63: ... up to 40 items 6 Information area This display other information including the privacy statement and other companies licensing information 7 Global navigation area The User information Instructions and Log out buttons are displayed Press the User information to change the settings 8 Display area The display changes based on the menu you select 63 ...

Page 64: ...64 ...

Page 65: ...eep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for an hour You remain logged in for an hour after the last access The service may not function properly if you log in from multiple devices at the same time After logging...

Page 66: ...formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen...

Page 67: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 67 ...

Page 68: ...ing select Continue and repeat the procedure from step 3 Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 68 ...

Page 69: ...ure for adding a printer is as follows 1 Print the registration information from the printer to be added 2 From the browser on your smartphone tablet or computer access the authentication site URL 3 Select Add printer 4 When the confirmation message is displayed select OK 5 Enter your Printer registration ID and select OK 69 ...

Page 70: ...Note When you access the service from Remote UI the Printer registration ID is entered automatically Printer addition is completed Adding a MAXIFY Cloud Link User 70 ...

Page 71: ...er privileges Adding a user 1 On the service screen select Manage users 2 Select Add user Note When you select Add user the service first checks whether the maximum number of users has been reached If new users can be added the user registration screen appears The maximum number of users that can be added for 1 printer is 20 71 ...

Page 72: ...e registration is then sent to the entered e mail address 4 Access the URL reported in the e mail 5 Read the terms displayed in the License agreement and Privacy statement screens If you agree to the terms select Agree 6 In the user information entry screen enter your Password and select Next 72 ...

Page 73: ...ns for the password as shown below The password needs to be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 7 Enter the User Name Enter the name that identifies the user Important The User Name entry field has the following character restrictions 73 ...

Page 74: ...xt Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected Select whether or not to apply the daylight saving time 9 Enter the Security code and select Done Enter the code for authenticating the user 74 ...

Page 75: ... user Note The user who is registered first becomes the Administrator The administrator can change the privileges of users from the Manage users screen An Administrator can change printer information add and delete apps manage users and perform various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to t...

Page 76: ...ot updated when you press the Update button Because the Properties screen requires network connection with this product the information may not be reflected immediately Please wait awhile and then try updating the information again If the information is still not updated then check that the product is connected to the Internet If you do not receive the registration e mail You may have entered a di...

Page 77: ...as submitted the print job is automatically canceled If this happens check the printer power and the Internet connection and then re submit the print job Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services On the printer operation panel select the Setup button and then select Web service setup Connecti...

Page 78: ... same printer Important If you do not set a Security code another user may use your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 78 ...

Page 79: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 80: ...er or the mobile device then register the required information The screen above may change without prior notice Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print If the firmware version is Ver 2 010 or later registration is possible from Google Chrome on your computer smartphone or tablet device Registration Using Google Chrome For earlier versions regist...

Page 81: ...select OK Printer registration is complete Registration from the Printer The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering Because the authentication URL is printed from printer when the authentication process is performed prepare A4 or Letter sized plain paper 1 Make sure that the printer is turned on 2 From the opera...

Page 82: ...on process is not complete properly and the error message is displayed select OK When the confirmation message to print the authentication URL is displayed print the authentication URL then perform the authentication process on the computer again Deleting the Printer from Google Cloud Print To change the printer owner or to re register the printer first delete the printer from Google Cloud Print b...

Page 83: ...hat the printer is turned on 2 From the operation panel select the Setup button 3 Select Web service setup Connection setup GoogleCloudPrint Delete from service 4 When the confirmation screen to delete the printer is displayed select Yes 83 ...

Page 84: ...rinting with Google Cloud Print is complete and when the printer is turned on the printer receives the print data and prints it automatically Note If the firmware version is Ver 2 010 or later you can select which printer to use For the printing method you can also select using the local network or using the cloud Depending on the communication status it may take a while to print the print data or...

Page 85: ...When you want to print from Google Cloud Print immediately When the printer cannot receive the print data or you want to start printing immediately you can check whether there is a print job on the Google Cloud Print and start printing manually Follow the steps below Important Depending on your printer model this function may not be available 1 Make sure that the printer is turned on 2 From the op...

Page 86: ...evices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this printer must be connected to the same Wi Fi network or connected in AP mode Note If your iPad iPhone or iPod touch is running the latest version of iOS you do not need to download and install any drivers or additiona...

Page 87: ...odel that you are using Important Because some app does not support AirPrint Printer Options may not be displayed If an app does not let you use printer options you cannot print from that app Note The Printer Options differ depending on the app and model you are using 87 ...

Page 88: ...being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U S region and A4 in Japan and Europe Important Your app may support different paper sizes Checking the Print Sta...

Page 89: ... Cancel Printing AirPrint Troubleshooting If the document does not print check the following 1 Check that the printer power is on If the printer power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the printer is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the printer has enough paper and ink 4 If y...

Page 90: ...N connection Confirm that the printer is connected to the wireless LAN and then try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple product or app 90 ...

Page 91: ...On the printer operation panel select the Setup button and then select Device settings LAN settings Print LAN details IP address printing starts 3 From your computer smartphone or tablet device open the Web browser and enter the following URL http Printer IP address For Printer IP address enter the IP address that you checked in the previous procedure 2 Entering Username and Administrator s Passwo...

Page 92: ...nters check print addresses and delete registered printers IJ Cloud Printing Center setup Allows you to register to IJ Cloud Printing Center or to delete a registration Security Allows you to set the Administrator s password and Operation restrictions for the machine Important For the initial Password see About the Administrator Password For Security reasons we recommend that you change the Passwo...

Page 93: ...Manual Online This function displays the Online Manual 93 ...

Page 94: ...twork environment This product needs to be connected to a LAN with an Internet connection Important The user will bear the cost of Internet access This function may not be available in some countries regions Depending on your printer model this function may not be available Preparing to use Print from E mail To use Print from E mail you need to register the printer by entering information about th...

Page 95: ... compressed files cannot be printed Files other than Adobe PDF files JPEG files and doc docx xls xlsx ppt pptx files cannot be printed Supported Number of Files and File Sizes Up to 10 attachment files can be printed The maximum size of an e mail with attachment files is 10 MB Note The size of an e mail is determined based on the size of the entire transmission file including the e mail message an...

Page 96: ... power is on turn it off and then back on again and check whether the issue is resolved Check that the printer is connected to the network Check that the printer is connected to a LAN and the LAN has an Internet connection Look at the printer LCD monitor and check that no error message is displayed If the problem persists use the printer driver on your computer to execute printing and check whethe...

Page 97: ...ay the message Failed to connect to Print from E mail Only the information on the printer was deleted is displayed it could be that the registration information on the service could not be deleted even though the Print from E mail information stored on this printer was deleted Select OK to release the error and then access the service s login URL https pr mp c ij com po to delete the registration ...

Page 98: ... printer registration URL and PIN code Important Do not turn off the power on the printer until the registration process is completed Access the printed URL and log in within 25 minutes If you canceled the registration before it is completed repeat the procedure from printing the registration information Access the Printed URL and Enter the Owner s E mail Address and Other Required Information Nex...

Page 99: ... that can be entered is 30 Language Select the language that you are using The language that you select is used in notification e mails such as print start notices Time Zone Refer to this section and select the standard time of the city that is nearest to the region where you live Date Time Display Format Select the format of your choice The format that you select is applied to the date time infor...

Page 100: ...utes 2 Enter the registered e mail address of the printer s owner the temporary password and select Log In 3 Set a password of your choice and select Register When the password setting process is completed the printer s e mail address and the service s URL are displayed and the printer s registration process is completed Important When you enter the password the following character restrictions ap...

Page 101: ... Zagreb Brussels Copenhagen Madrid Paris Belgrade Bratislava Budapest Ljubljana Prague West Central Africa UTC 02 00 Athens Bucharest Istanbul Amman Windhoek Jerusalem Cairo Harare Pretoria Beirut Helsinki Kyiv Riga Sofia Tallinn Vilnius Minsk UTC 03 00 Kuwait Riyadh Tbilisi Nairobi Baghdad Moscow St Petersburg Volgograd Tehran UTC 04 00 Abu Dhabi Muscat Yerevan Baku Port Louis Kabul UTC 05 00 Isl...

Page 102: ...artphone or Tablet with MAXIFY Printing Solutions Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly MAXIFY Printing Solutions can be downloaded from App Store and Google Play 102 ...

Page 103: ...using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage environment and c...

Page 104: ...Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sur...

Page 105: ...Safety Guide Safety Precautions Regulatory and Safety Information 105 ...

Page 106: ...ne s weight refer to the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When ...

Page 107: ...determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV t...

Page 108: ...ues RF CNR 102 de l IC Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Users in Jordan This printer contains WLAN Module approved by TRC LPD 2013 130 Name of WLAN Module K30357 Only for European Union and EEA Norway Iceland and Liechtenstein This symbol ind...

Page 109: ...ve a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information regarding return and recycling of WEEE products please visit http www canon co in environment Also t...

Page 110: ...dingly Paper types This product can be used to print on both recycled and virgin paper certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint for your printing needs Regulatory Model Code RMC is for i...

Page 111: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel 111 ...

Page 112: ...Main Components Front View Rear View Inside View Operation Panel 112 ...

Page 113: ...t to support printed paper It will then cover the cassette Pull out for normal use 4 cassette 1 Accepts all sizes of paper compatible with this printer plain paper photo paper envelopes etc Paper Sources to Load Paper 5 cassette 2 Accepts A4 Letter and Legal sized plain paper Paper Sources to Load Paper 6 output tray extension Extend to support ejected paper 7 paper output support Open to support ...

Page 114: ...in the supplied power cord 3 wired LAN connector Plug in the LAN cable to connect the printer to a LAN 4 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable or LAN cable while printing 114 ...

Page 115: ...Inside View 1 ink tank eject lever Push up when removing an ink tank 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing an Ink Tank 115 ...

Page 116: ...ng when the power is turned on 4 Stop button Cancels a print job in progress 5 Alarm lamp Lights or flashes when an error occurs 6 OK button Finalizes the selection of a menu or setting item This button is also used to resolve an error 7 and buttons Used to select a menu or setting item LCD and Operation Panel 8 Back button Returns the screen to the previous screen 9 Setup button Displays the Setu...

Page 117: ...About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 117 ...

Page 118: ... is on Note It takes about 10 seconds until you can operate the printer after you turn on its power Wait until the standby screen is displayed on the LCD The LCD will turn off if the printer is not operated for about 5 minutes To restore the display press any button except the ON button on the operation panel or perform the print operation 118 ...

Page 119: ... A Message Is Displayed You can set the printer to automatically turn on when a print operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default For details on the auto power on feature see below From the printer Turning on off the Printer Automatically From the computer Managing the Printer Power Turning off the printer 1 Press the ON b...

Page 120: ...tions are performed or no print jobs are sent to the printer for a certain interval This is the default setting For details on the auto power off feature see below From the printer Turning on off the Printer Automatically From the computer Managing the Printer Power 120 ...

Page 121: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 121 ...

Page 122: ...that the POWER lamp is off Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 122 ...

Page 123: ...ption then press the OK button C to proceed with the procedure To return to the previous screen press the Back button D Example Changing the automatic paper source switching setting for the cassettes Press the Setup button A in the standby screen Use the or button B to select Device settings Press the OK button C Use the or button B to select Cassette settings Press the OK button C Use the or butt...

Page 124: ...Use the or button B to change the setting then press the OK button C 124 ...

Page 125: ...Loading Paper Loading Paper 125 ...

Page 126: ...Loading Paper Paper Sources to Load Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 126 ...

Page 127: ...in both cassettes then set the printer to automatically switch the paper source and feed paper from the other cassette if paper in one cassette runs out Cassette settings Note When printing be sure to select the correct page size and media type If the wrong page size and media type are selected the printer may feed paper from the wrong paper source or may not print with the proper print quality Fo...

Page 128: ...er but you can cover it by pulling out the paper output tray Set the cassette to this position for normal use F Lock position for paper larger than A4 or Letter size For paper larger than A4 size such as Legal size set the cassette to the position F When the cassette is set to this position and inserted into the printer pulling out the paper output tray will not fully cover it The cassette sticks ...

Page 129: ...general copy paper For the page size and paper weight you can use for this printer see Media Types You Can Use For loading envelopes see Loading Envelopes 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend t...

Page 130: ...paper in the portrait orientation C Loading paper in the landscape orientation D can cause paper jams Note If paper has print side front or back such as photo paper load it with the whiter side or glossy side facing down Align the paper stack with the edge of the cassette as shown in the figure below If the paper stack is in contact with the protrusion E the paper may not be fed properly 130 ...

Page 131: ... press down the lock G on the cassette then extend the cassette all the way out 5 Align the paper guide A in front with the paper stack For standard sizes set the paper guide A to where it clicks into place 6 Slide the paper guide B on the right to align the right and left guides with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed pr...

Page 132: ...rinter the paper information registration screen for the cassette is displayed on the LCD Note When A4 or Letter sized paper or smaller is loaded the cassette stops at the same position as the extended paper output tray which then covers the cassette When paper larger then A4 or Letter size is loaded the extended cassette protrudes beyond the paper output tray Do not force the cassette into the pr...

Page 133: ...current page size and media type settings Paper setting for Printing 10 Use the or button to select the type of the loaded paper in the cassette then press the OK button 11 Extend the output tray extension J then open the paper output support K Note When printing select the size and type of the loaded paper on the print settings screen of the printer driver 133 ...

Page 134: ...ned and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of th...

Page 135: ...r of the cassette 1 The folded flap of the envelope will be faced up as shown in the figure below C C Rear side D Address side Up to 10 envelopes can be loaded at once Note Align the envelope stack with the edge of the cassette 1 as shown in the figure below If the envelopes are in contact with the protrusion E the envelopes may not be fed properly 135 ...

Page 136: ...t the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark F Keep the envelope stack height below the tabs G of the paper guides 7 Insert the cassette 1 into the printer Push the cassette 1 into the printer until it stops After inserting the cassette into the printer the paper information registration screen for the cassette is displayed on the...

Page 137: ...ess the OK button Note The asterisk will appear with the current page size and media type settings Paper setting for Printing 10 Use the or button to select the type of the loaded envelopes in the cassette then press the OK button 11 Extend the output tray extension H then open the paper output support I 137 ...

Page 138: ...Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 138 ...

Page 139: ...nuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG...

Page 140: ...mum size 8 50 x 14 00 inches 215 9 x 355 6 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the printer Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling whe...

Page 141: ...y II PP 201 4 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 4 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 4 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Matte Photo Paper MP 101 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Paper for printing business documents Media N...

Page 142: ... 4 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properly In this case load one sheet at a time 142 ...

Page 143: ...n 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with ho...

Page 144: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 144 ...

Page 145: ...e these margins Recommended printing area Canon recommends that you print within this area Printable area The area where it is possible to print However printing in this area can affect the print quality or the paper feed precision Note With performing Automatic Duplex Printing the printable area will be 0 08 inch 2 mm smaller at the top margin 145 ...

Page 146: ...6 90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 80 inches 45 8 mm B 1 45 inches 36 8 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 146 ...

Page 147: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 80 inches 45 8 mm B 1 45 inches 36 8 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 147 ...

Page 148: ...es 98 8 x 170 0 mm Envelope Com 10 3 68 x 8 24 inches 93 5 x 209 3 mm Recommended printing area Envelope DL A 0 83 inch 21 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm Envelope Com 10 A 0 12 inch 3 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 148 ...

Page 149: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 149 ...

Page 150: ...eplace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Note Color ink may be consumed even when printing a black and white document or when...

Page 151: ...than 60 minutes the print head holder moves to the right In this case close and reopen the front cover Note If the message for the ink tank replacement is displayed on the LCD check it and then press the OK button 2 When an ink tank for replacement is displayed on the LCD push up the ink tank eject lever B The ink tank will be ejected When you want to replace another ink tank press the OK button t...

Page 152: ...3 Remove the ink tank from the package Important Do not touch the contact C and joint D of the ink tank 4 Insert a new ink tank aligning it with the installation guide E of the printer 152 ...

Page 153: ...at can be replaced If you want to replace this ink tank press the OK button and then repeat procedures from step 2 To exit the ink tank replacement press the OK button until OK Exit is displayed on the screen The print head holder moves to the standby position You cannot remove the ink tank while at this position Important You cannot print unless all the ink tanks are installed Be sure to install ...

Page 154: ...ing operating noise This takes about 1 to 2 minutes Note If the error message appears on the LCD take appropriate action A Message Is Displayed If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms align the print head The printer may make noise during operation 154 ...

Page 155: ...Checking the Ink Status Checking the Ink Status with the LCD on the Printer You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 155 ...

Page 156: ...on about the remaining ink level Example Ink tank is running low Prepare a new ink tank Note The above screen shows estimated ink levels Select Print ink number in Ink information on the Setup menu screen to print the model number of the ink tank You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 156 ...

Page 157: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 157 ...

Page 158: ...g Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 158 ...

Page 159: ...ck pattern If there are missing lines or horizontal white streaks in the pattern Step3 Clean the print head From the printer Cleaning the Print Head From the computer Cleaning the Print Heads from Your Computer After cleaning the print head print and examine the nozzle check pattern Step1 If the problem is not resolved after performing from step 1 to step 3 twice Step4 Clean the print head deeply ...

Page 160: ...e Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer 160 ...

Page 161: ...er inserting the cassette into the printer the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type then press the OK button Important The cassette 2 is not available for the nozzle check pattern print procedure Be sure to load paper in the cassette 1 3 Extend the output tray extension then open the paper output support 4 Press the Set...

Page 162: ...er of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check p...

Page 163: ...eaning the print head using the operation panel the print head of all ink colors are cleaned 1 Make sure that the power is turned on 2 Press the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning then press the OK button The printer starts cleaning the print head Do not perform any other operations until the ...

Page 164: ...int head of all ink colors are cleaned 1 Make sure that the power is turned on 2 Press the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Deep cleaning then press the OK button The printer starts cleaning the print head deeply Do not perform any other operations until the printer completes the deep cleaning of the...

Page 165: ...ize and Plain paper for Type then press the OK button Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 3 Extend the output tray extension then open the paper output support 4 Press the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 5 Use the or button to select Head alignm...

Page 166: ...Aligning the Print Head Position Manually from Your Computer 166 ...

Page 167: ... a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 167 ...

Page 168: ...e printer is on and then click OK Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small am...

Page 169: ...ality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning turn off the printer wait 24 hours and then perform ...

Page 170: ...zle check pattern printing Be sure to load paper in the cassette 1 Note If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer D...

Page 171: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 171 ...

Page 172: ...o the cassette 1 Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 Note The number of sheets to be used differs when you select the manual head alignment If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Pape...

Page 173: ...Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 173 ...

Page 174: ...irmation message appears click OK 4 Select Test Print from the pop up menu on the Canon IJ Printer Utility 5 Click the Print Head Alignment icon A message is displayed 6 Load paper in the printer Load two sheets of A4 size or Letter size plain paper into the cassette 1 Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 Note If t...

Page 175: ...t pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the front cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes or streaks...

Page 176: ...l stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 176 ...

Page 177: ...Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer Bottom Plate Cleaning Cleaning the Pad in the Cassette 177 ...

Page 178: ... before cleaning the printer Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the prin...

Page 179: ...yed on the screen after inserting the cassette into the printer press the OK button 5 Use the or button to select the paper source to clean Cassette 1 or Cassette 2 then press the OK button The paper feed roller will rotate as it is cleaned 6 Make sure that the paper feed roller has stopped rotating then load three sheets of A4 or Letter sized plain paper in the paper source you selected in step 5...

Page 180: ...If the problem is not resolved after cleaning the paper feed roller contact the service center 180 ...

Page 181: ...zed plain paper in half widthwise then unfold the paper 3 Fold one side of the opened paper in another half aligning the edge with the center crease then unfold the paper 4 Load only this sheet of paper in the cassette 1 with the ridges of the creases facing up and the edge of the half with no crease facing to the far side After inserting the cassette into the printer the paper information registr...

Page 182: ...it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the...

Page 183: ...ssette 1 or cassette 2 from the printer then remove all the paper 2 Clean the pad A sideways with a moistened cotton swab Important After cleaning the smeared pad dry it completely For an example of the cassette 1 3 Reload the paper then insert the cassette into the printer Note If a message is displayed on the screen after inserting the cassette into the printer press the OK button If the problem...

Page 184: ...Changing the Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings on the LCD 184 ...

Page 185: ...Printer Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 185 ...

Page 186: ...f a warning or error related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed when the ink level is low Click to check which ink tank your model uses Click Update to display the current remaining ink level When you receive a notice about the remaining ink le...

Page 187: ...nting Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset Save As from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select t...

Page 188: ...nting profile to be deleted If you are using Mac OS X v10 6 8 On Presets in the Print dialog select the name of printing profile you want to delete 2 Delete the printing profile If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 Click Delete and click OK The selected printing profiles will be deleted from Presets If you are using Mac OS X v10 6 8 On Presets in the Pr...

Page 189: ...f the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check that the printer is on and then click Auto Power A dialog appears Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the ...

Page 190: ...Important If you connect this printer to a network and use it you can set Auto Power Off but the power will not be turned off automatically 190 ...

Page 191: ...omputer 2 Set the quiet mode If necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the pri...

Page 192: ...rinter is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the paper source and the print quality settings 192 ...

Page 193: ...ide messages select the Do not show again check box in the displayed dialog To display the guide messages again display the Canon IJ Printer Utility pop up menu select Custom Settings and then check the Hagaki Printing check box Important With OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 you cannot use Display Guide Message Therefore if you check the Do not show again check box...

Page 194: ...tinue printing To disable detection of paper setting mismatches select this check box 3 Apply the settings Click Apply and when the confirmation message appears click OK The printer operates with the modified settings hereafter 194 ...

Page 195: ...hanging the Printer Settings on the LCD Output settings LAN settings Dev user settings Firmware update Cassette settings Reset setting About Quiet setting Turning on off the Printer Automatically Using the Printer with the Access Point Mode 195 ...

Page 196: ...settings screen is displayed 4 Use the button to select the setting item then press the OK button The setting screen for the selected item is displayed 5 Use the button to select the menu then press the OK button 6 Use the button to select a setting item then press the OK button You can select the setting menus below Output settings LAN settings Dev user settings Firmware update Cassette settings ...

Page 197: ...About Quiet setting 197 ...

Page 198: ...ttings Prevent abrasion Use this setting only if the print surface becomes smudged Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality 198 ...

Page 199: ...ct when you perform settings for wireless LAN using an access point supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Cableless setup Select if you specify the settings of the access point information to the printer directly from a device such as a smartphone without operating the access point Follow the on screen instructions of the connecting d...

Page 200: ... the LPR setting DRX setting Enables discontinuous reception when using wireless or wired LAN It allows you to save electricity Wireless LAN Selecting Active allows you to enable discontinuous reception when using wireless LAN Wired LAN Selecting Active allows you to enable discontinuous reception when using wired LAN Note Depending on the access point you are using discontinuous reception of the ...

Page 201: ...Turkish Greek Estonian Latvian Lithuanian Simplified Chinese Traditional Chinese Korean Indonesian Key repeat Enables Disables continuous input by pressing and holding down the button when selecting a setting menu or setting item Device info sending Selects whether you will send the printer usage information to Canon server The information sent to Canon will be utilized to develop better products ...

Page 202: ...ote If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure that the printer is connected to the computer with a LAN cable properly Check the network settings such as an access point or a router If Cannot connect to the server try again is displayed on the LCD press the OK button then try again after a while Current version You can c...

Page 203: ...pe with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Det paper mismatch If you select ON the printer detects whether the paper size and the media type are the same as those registered in Register paper info If printing starts with the settings that do not match an error message is displayed on the LCD Note When OFF is selected Detect reins...

Page 204: ...ecified by IJ Network Tool back to the default Setting data Reverts the settings such as the paper size or media type back to the default Device info sending Reverts only the device information sending settings All data Reverts all settings you made to the printer back to the default The administrator password specified by IJ Network Tool reverts to the default setting Note You cannot change the f...

Page 205: ...n The LCD returns to the Setup menu screen You can reduce the operating noise while printing is in progress Important Operating speed may be reduced compared to when OFF is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation pa...

Page 206: ...can select whether you turn the printer on automatically from the operation panel of the printer or the printer driver No matter how you set the mode the mode is applied when printing data is sent to the printer Turning off the Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of ti...

Page 207: ...hen switch the printer to the access point mode Restrictions If you use the printer with the access point mode for the long time it is recommended that you change the default access point name and the default password to the combination of numbers and letters with the point of view of security How to enable the Access Point Mode Enable the access point mode following the procedure below 1 Make sur...

Page 208: ...or the printer 2 Start printing from an external device such as a computer or a smartphone Note For details on how to print from an external device such as a computer or a smartphone via wireless LAN refer to the device s or application s instruction manual How to terminate the Access Point Mode In environments that the printer is connected with the computer over the wireless LAN usually set the p...

Page 209: ... WPA2 PSK AES Password Serial number of the printer Note To confirm the MAC address of the printer print out the network setting information Printing Out Network Setting Information You can change the security setting and the password using IJ Network Tool If you change the access point mode setting of the printer also change the access point setting of the external device such as a computer or a ...

Page 210: ...Information about Network Connection Useful Information about Network Connection 210 ...

Page 211: ...s Set at Factory Network Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 211 ...

Page 212: ... IPv6 Enable disable IPv6 Active Enable disable WSD Active Timeout setting 1 minute Enab disab Bonjour Active Service name Bonjour settings Canon iB4000 series LPR setting Active DRX setting Wireless LAN Active DRX setting Wired LAN Active Default Values of the Access Point Mode Item The default SSID access point name XXXXXX iB4000series Security setting WPA2 PSK AES Password Serial number of the ...

Page 213: ...Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below The USB port is located on the rear of the printer 213 ...

Page 214: ...d of the names or displayed as the printer name specified by Bonjour Select a printer with checking the MAC address the printer name specified by Bonjour or the serial number set to the printer against that on the detection result screen Note A serial number may not be displayed on the detection result screen To check the MAC address of the printer print out the network setting information Printin...

Page 215: ...p according to the instructions on our website Connecting to Other Computer with LAN To add the computer connecting the printer with LAN perform setup according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method to LAN while you are using the printer with USB connection perform setup again according to the instructions on our website a...

Page 216: ...e following information on the printer s network setting is printed out Item Explanations of the item Setting Wireless LAN Wireless LAN Enable Disable Connection Connection status Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN SSID of the access point mode Password Password Password of the access point mode 8 to 10 alphanumeric characters Communication...

Page 217: ... TCP IP Version IPv4 IPv6 IPv4 IPv4 IP Address Selected IP Address IPv4 XXX XXX XXX XXX IPv4 Default Gateway Default Gateway IPv4 XXX XXX XXX XXX Subnet Mask Subnet Mask XXX XXX XXX XXX IPv6 IP Address 2 Selected IP Address IPv6 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 Default Gateway 2 Default Gateway IPv6 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length 2 Subnet Prefix Length XXX...

Page 218: ...ress XXX XXX XXX XXX Proxy Server Proxy Server setting Enable Disable Proxy Port Specifying Proxy Port 1 to 65535 Proxy Address Proxy Address XXXXXXXXXXXXXXXXXXXX XX represents alphanumeric characters 1 Depending on the country or region of purchase one of the channels from 1 to 11 is printed 2 Only when IPv6 is enabled the status of the network is printed 3 Only IPv6 and the IPsec setting are ena...

Page 219: ...About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 219 ...

Page 220: ...he Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 220 ...

Page 221: ...on software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool and double click the Canon IJ Network Tool icon Depending on the printer you are using an administrator password is already specified for the printer ...

Page 222: ...dified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If the printer on a network is not detected make sure that the printer is turned on then click Update It may take several minutes to detect printers If the printer is not yet detected connec...

Page 223: ...uration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings menu 223 ...

Page 224: ...r on a network is not detected make sure that the printer is turned on then select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the computer with a USB cable then select Refresh If the printer is being used from another computer a screen is displayed informing you of this condition Note This item has the same function as Update i...

Page 225: ...screen If you change the Encryption Method setting and the Password setting on the Set up printer s wireless LAN screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide 225 ...

Page 226: ...s in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Change the settings or confirm Click OK after changing configuration A screen is displayed asking you for...

Page 227: ...er a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used over the wireless LAN Important If all encryption types of the access point printer or computer do not match the printer cannot communicate with the computer If the printer cannot communicate with the...

Page 228: ...s of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your wireless LAN router or access point Use following IP address Select this option if no DHCP server functionality is available in your setup wher...

Page 229: ...evious screen and enter the network name SSID in Network SSID Note Make sure that the access point is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note The WEP Details screen or the WPA WPA2 Details screen appears if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point A...

Page 230: ...onnected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use Password WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the passw...

Page 231: ...y length in the AirPort Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the access point 5 Authentication Select the authentication method to authenticate the printer s access to the access point Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the setting of the access point ...

Page 232: ... USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and click Configuration 6 Enter the passphrase then click OK 1 Passphrase Enter the passphrase set to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit he...

Page 233: ...puter after the encryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note This machine supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 233 ...

Page 234: ...ation before the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP s...

Page 235: ...5 Change the settings or confirm 1 Use admin password Set an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 2 Password Enter the password to...

Page 236: ... to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you specified initialize the printer to revert the password to the default setting OK Click this item after you enter the administrator password Cancel This item returns you to list of detected printers I...

Page 237: ...ess point Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the access point the printer can communicate with the access point Otherwise refer to displayed comments and Help for improving the status of communication link and click Remeasurement Check that the printer an...

Page 238: ...cess points Check that the printer and the access point face each other Connection performance may depend on the orientations of the wireless devices Replace the access point and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement check whether other computers are not accessing the ...

Page 239: ... all the network settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup according to the instr...

Page 240: ...yed when you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for confirming the modified settings 1 Settings A list of changes made in the Configuration screen is displayed 240 ...

Page 241: ...Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 241 ...

Page 242: ...k Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure that the card slot is mounted When the card slot is mounted the following icon appears on the desktop or in the Computer window on the Go menu of Finder Note The authentication screen may appear If it appears you do not need to input the password If you cannot mount the card slot ...

Page 243: ...the operation in the memory card may be impossible or slow Operate after the Access lamp of the machine is lit When you access the network drive for the card slot over the network file names consisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as abcdefg doc will be ABCDEFG DOC while a name such as AbcdeFG doc will appear ...

Page 244: ...LAN router is available You can connect up to 5 devices to the machine using the access point mode Ad hoc Client computer and machine setting where wireless communication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No access point is required This machine does not support ad hoc communication Admin Password Administrator pa...

Page 245: ...tner is authenticated using the WEP key that was set for encryption B Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically C Channel Frequency channel for wireless communication In the infrastructure mode the channel is automatically adjusted to match that set to the access point This machine supports channels 1 to 13 Channels 12 and 1...

Page 246: ...y be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assi...

Page 247: ...ss LAN It is often represented such as a network name or a access point name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name P Pas...

Page 248: ...also be referred to by its network name Stealth In the stealth mode an access point hides itself by not broadcasting its SSID The client must specify the SSID set to the access point to detect it The stealth mode is called a closed network Subnet Mask Address IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP add...

Page 249: ... than WEP Authentication WPA defines the following authentication methods WPA Personal that can be used without an authentication server plus WPA Enterprise that do require an authentication server This machine supports WPA Personal Passphrase This encrypted key is used to perform WPA Personal authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadec...

Page 250: ...nt of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 250 ...

Page 251: ...tems you should set a network key WEP or WPA WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 251 ...

Page 252: ...ut Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 252 ...

Page 253: ...ity To keep printer s performance Canon printer performs cleaning automatically according to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does b...

Page 254: ...uantities of paper the area where papers go through may get smeared with ink Clean the inside of your printer with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in a cassette load paper WITH THE PRINTING SIDE FACING DOWN Loading Paper A cassette 1 B cassette 2 Is the paper curled The curled paper causes paper jam Flatten th...

Page 255: ...ptimal quality and paper suitable for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printin...

Page 256: ...printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the cassette paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper ...

Page 257: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the printer and you may not be able to continue to print Press the Stop button to cancel printing 257 ...

Page 258: ...that the POWER lamp is not lit Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clogged if the printer has not been used for a long time We recommend you to use the printer at least once a month Ink is mixed at fixed intervals The printer is set to automatically mix the ink ...

Page 259: ...g so may cause the ink to leak during transport and cause damage to the printer When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the printer while the POWER...

Page 260: ...vers on the printer to keep them from opening and to prevent the cassettes from falling out during transportation Then pack the printer in the plastic bag 8 Attach the protective material to the printer when packing the printer in the box 260 ...

Page 261: ... of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works...

Page 262: ...e performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no c...

Page 263: ...IP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 8 Windows 8 1 Windows 7 Windows 7 SP1 Windows Vista SP1 Windows Vista SP2 Windows XP SP3 32 bit only Printer driver only Windows Ser...

Page 264: ... computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows softwar...

Page 265: ...haracters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security...

Page 266: ...Printing Printing from a Computer Paper setting for Printing 266 ...

Page 267: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 267 ...

Page 268: ...cation Software that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 268 ...

Page 269: ...oad paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details the disclosure triangle to switch the Setup window to the detailed display 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientation 269 ...

Page 270: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 270 ...

Page 271: ... 1 or Cassette 2 that matches your purpose for Paper Source Important The paper source settings that can be selected may differ depending on the paper type and size 8 Select the print quality For Print Quality select High or Standard according to your purpose 271 ...

Page 272: ...ia Important In the Presets section click Save Current Settings as Preset Save As to register the specified settings Note If the paper settings on the print dialog differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered o...

Page 273: ... Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 273 ...

Page 274: ...anon genuine papers Photo Printing Media name Model No Media Type in the printer driver Cassette paper information registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo P...

Page 275: ...best print results You can use the following paper sizes on this printer Paper Size in the printer driver Cassette paper information registered on the printer US Letter Letter US Legal Legal A5 A5 A4 A4 JIS B5 B5 JIS B5 4 x 6 KG 4 x6 5 x 7 2L 5 x7 8 x 10 8 x10 L L Envelope 10 Env Com 10 Envelope DL Envelope DL Envelope You4 Others Yougata 6 Others Custom Size Others 275 ...

Page 276: ...tting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions Custom Size 276 ...

Page 277: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Automatic or Reverse printing...

Page 278: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 279: ...sary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area depending on the staple position margin Depending on the Two Sided setting in the Layout pop up menu the Stapling Side that can be selected differs 3 Complete the setup Click Print When you execute print the data is printed with the specified margin width and s...

Page 280: ...Handling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in the printer 4 If necessary check the Scale down only check box When you check this check box the document will be reduced to fit to the paper size when the document size is larger than the page size Th...

Page 281: ...Click Print When you execute print the document will be enlarged or reduced to fit to the page size 281 ...

Page 282: ...and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not ne...

Page 283: ... original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check box to change the paper orientation Flip horizontall...

Page 284: ...4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 284 ...

Page 285: ...ure for printing data on both sides of one sheet of paper is as follows 1 Set duplex printing Check the Two Sided check box in the Print Dialog 2 Select Layout from the pop up menu on the Print Dialog 3 Set the stapling side 285 ...

Page 286: ...When a media type other than Plain Paper is selected from Media Type menu of Quality Media duplex printing cannot be executed Duplex printing can be performed only when one of the following paper sizes is selected from Paper Size US Letter A4 After printing the front page there is an ink drying wait time before starting to print the back page Operation stops temporarily Do not touch the paper duri...

Page 287: ...ct the media type For Media Type select the same paper type loaded in the printer Important This printer cannot print on postcards that have photos or stickers attached When printing on each side of a postcard separately you will get cleaner printing if you print the message side first and then print the address side The paper settings on the printer driver and the cassette paper information to re...

Page 288: ...rce For Paper Source select the item below that matches your purpose Cassette Auto Select Based on the paper settings on the print dialog and the cassette paper information registered on the printer the printer automatically determines which cassette to use and feeds paper from that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Important When a me...

Page 289: ...per information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 289 ...

Page 290: ...int result before printing To display the print result before printing click Preview on the Print Dialog Note When you click the disclosure triangle in the Print dialog and switch to the detailed display Preview is not displayed For detailed display a preview is displayed on the left side of the Print dialog 290 ...

Page 291: ...stering the custom paper size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the v...

Page 292: ...s about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 292 ...

Page 293: ...ptimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 293 ...

Page 294: ...om the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note During Grayscale Printing inks other than black ink may be used as well 294 ...

Page 295: ...Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching With Canon Digital Photo Color you can print with color tints that most people prefer 3 Complete the setup Click Print When you execute print the document data is printed with the specified c...

Page 296: ...Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 296 ...

Page 297: ...oftware to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver To print using Canon Digital Photo Color The p...

Page 298: ...procedure for adjusting colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings 4 Complete the setup Click Print Whe...

Page 299: ...ng ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select ColorSync You ...

Page 300: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 300 ...

Page 301: ... color correction Select ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics Speci...

Page 302: ...rall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slider is move...

Page 303: ...ox is checked for Quality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Specifying Color Correction Adjusting Brightness Adjusting Intensity Adjusting Contrast 303 ...

Page 304: ...ted Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Brightness The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When you execute print the data is printed at the specified bri...

Page 305: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 305 ...

Page 306: ...e Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print Wh...

Page 307: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 307 ...

Page 308: ...ect Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 C...

Page 309: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 309 ...

Page 310: ...river Setup Window Page Setup Dialog Print Dialog Quality Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use Printer Driver 310 ...

Page 311: ...verted data to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer...

Page 312: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 312 ...

Page 313: ... and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Se...

Page 314: ...ou can set the number of copies to be printed Note If you are using Mac OS X v10 6 8 you can also set collate printing If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 you can set collated printing by choosing Paper Handling from the pop up menu Two Sided You can set duplex printing Pages You can set the range of pages to be printed Paper Size Select the size of th...

Page 315: ...gs that match the printer Color Options You can adjust the print colors as you desire Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink level is displayed Summary The selected items in the Print dialog are displayed Important If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 you cannot use Scheduler an...

Page 316: ...rinter the printer automatically determines which cassette to use and feeds paper from that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Print Quality Select the one that is closest to the original document type and the purpose When one of the radio buttons is selected the appropriate quality will be set automatically High Gives priority to print...

Page 317: ...Related Topics Switching the Paper Source to Match the Purpose Printing a Color Document in Monochrome 317 ...

Page 318: ...hanges produced by color adjustment When you want to display the sample image with a color pattern check this check box When you want to display the sample image with one that you selected with Sample Type uncheck this check box Note When the Grayscale Printing check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the...

Page 319: ...e differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Important When the Grayscale Printing check box is checked f...

Page 320: ...tween 0 inches 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose left or right Short side stapling Top Short side stapling Bottom Select this option to staple the short side of the paper Choose top or bottom Related Topics Setting the Stapling Margin Duplex Printing 320 ...

Page 321: ...r Settings Operate the power of this printer from the printer driver Ink Level Information Check the remaining ink levels Quiet Settings You can reduce the operating noise of the printer Custom Settings Change the settings of this printer Note To operate the Canon IJ Printer Utility you must first turn on the printer Depending on the items selected the computer communicates with the printer to obt...

Page 322: ...Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 322 ...

Page 323: ... the steps below 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility is launched 323 ...

Page 324: ...rom Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 324 ...

Page 325: ...Print Scan or Print Fax To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed If you are using OS X Mavericks v10 9 or OS X Mountain Lion v10 8 Deletes the specified print job Stops printing the specified document Res...

Page 326: ... printing the specified document Resumes printing the specified document Displays the print job information Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents 326 ...

Page 327: ...lete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 327 ...

Page 328: ... computers Duplex Printing manual Booklet Printing Tiling Poster Printing Depending on the application software that you are using a preview may not be displayed on the left side of the Print dialog Do not start up the Canon IJ Network Tool while printing Do not print when the Canon IJ Network Tool is running If you connect this printer and AirPort with a USB cable and print you must install the l...

Page 329: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 329 ...

Page 330: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 330 ...

Page 331: ... you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printer to be deleted and then click Click Delete Printer when the confirmation m...

Page 332: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 333: ...Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software OK 6 Complete the installation When the completion message appea...

Page 334: ...ion is displayed Press the OK button then register the paper size and the media type according to the loaded paper Important For details on the proper combination of paper settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer When the paper settings for printin...

Page 335: ...he cassette Register the cassette paper information according to the paper you loaded in the cassette Note If you do not know what paper information to register to the printer press the Back button when the screen to select the operation is displayed When the previous screen is displayed confirm the paper size and the media type then register them to the printer For details on the proper combinati...

Page 336: ...Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem 336 ...

Page 337: ...Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network 337 ...

Page 338: ...Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings 338 ...

Page 339: ...bstruction Wireless communication between different rooms or floors is generally poor Adjust the location of the devices Check5 Make sure that there is no source of radio wave interference in your vicinity If a device e g microwave oven using the same frequency bandwidth as the wireless station is placed nearby the device may cause interference Place the wireless station as far away from the inter...

Page 340: ...ved perform setup again according to the instructions on our website For placement Make sure that there is no barrier or obstacle between the access point and the printer Cannot Communicate with the Printer Using the Access Point Mode Check1 Make sure that the printer is turned on Check2 Is Change LAN in LAN settings under Device settings set to LAN inactive Wireless LAN active or Wired LAN active...

Page 341: ...he LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router If the problem is not resolved perform setup again according to the instructions on our website Cannot Print from a Computer Connected to the Network Check1 Make sure that the network settings of the computer are correct For the procedures to set up the computer refer to the instruction manual o...

Page 342: ...n different rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the printer cannot communicate with the computer over a wireless LAN for the wall material place the printer and the computer in the same room or floor Check3 Make sure that there is no source of interference in your vicinity If ...

Page 343: ... access point or contact its manufacturer to confirm the access point setting Make sure that the computer and the access point can communicate with each other under this setting Check2 If you are performing MAC address filtering or IP address filtering at the access point confirm that the MAC address or IP address for both the computer or the network device and the printer are registered Check3 If...

Page 344: ...printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Cannot Communicate with the Printer After Applying MAC IP Address Filtering or Entering an Encryption Key to the Access Point 344 ...

Page 345: ...Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN The Printer Cannot Be Detected in the Wired LAN Note You cannot use the wireless LAN and the wired LAN at the same time 345 ...

Page 346: ...not Detect the Printer during Wireless LAN Setup Check 1 Cannot Detect the Printer during Wired LAN Setup Check 1 Important If the printer cannot be detected while you are setting up the network communication using a USB cable the printer may be in the access point mode In this case finish the access point mode and enable the wireless LAN then try to redetect the printer Using the Printer with the...

Page 347: ...e printer or the network device it may take some time until ready for use After a while just turning on the printer or the network device click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the printer and the network device are turned on If the printer could not be detected after ...

Page 348: ...is not displayed The wireless LAN setting of the printer is disabled Enable the wireless LAN setting of the printer After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If the icon is displayed Go to check 3 Cannot Detect the Printer during Wireless LAN Setup Check 3 348 ...

Page 349: ...orarily then click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the printer cannot be detected the printer is not connected to the access point Connect the printer to the access point Click Back to Top on the Check Printer Settings screen to try to set up the network communication...

Page 350: ...ng to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network Set the security software to allow Setup app Canon IJ Network Tool app canonijnetwork bundle CIJScannerRegister app Canon IJ Scan Utility2 app and CIJSUAgent app to ...

Page 351: ...he network connection such as IP address filtering MAC address filtering or DHCP function Make sure that the radio channel of the access point and that assigned to the printer are the same For details on how to check the settings of the access point refer to the instruction manual supplied with the access point or contact its manufacturer 351 ...

Page 352: ... on the printer or the network device it may take some time until ready for use After a while just turning on the printer or the network device click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the LAN cable is connected and the printer and the network device are turned on If the...

Page 353: ...gs screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web pages G...

Page 354: ...g Wired LAN Setup Check 3 Enable the wired LAN setting of the printer Press the Setup button then select Device settings and LAN settings in this order then select Wired LAN active for Change LAN The icon is displayed on the LCD 354 ...

Page 355: ...ith those of the access point Refer to the instruction manual provided with the access point or contact its manufacturer to check the access point settings and then modify the printer settings How to Set an Encryption Key Check7 Make sure that there is no obstruction Wireless communication between different rooms or floors is generally poor Adjust the location of the devices Check8 Make sure that ...

Page 356: ...o always allow access If using any programs that switch the network environment check their settings Some programs will enable a firewall by default Check12 When using a router connect the printer and computer to the LAN side same network segment Check13 When the printer is connected to an AirPort Base Station via a LAN use alphanumeric characters for the name of the network SSID If the problem is...

Page 357: ...vice settings set to LAN inactive LAN settings Check3 Make sure that the LAN cable is connected properly Make sure that the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router 357 ...

Page 358: ...ame SSID or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer s Network Settings to Factory Default 358 ...

Page 359: ... settings of the access point using IJ Network Tool When using WEP The key length key format the key to use one of 1 to 4 and the authentication method must match among the access point the printer and the computer In order to communicate with an access point that uses automatically generated WEP keys you must configure the printer to use the key generated by the access point by entering it in hex...

Page 360: ... the printer and the computer Enter the passphrase configured on the access point a sequence of between 8 and 63 alphanumeric characters or a 64 character hexadecimal number Either TKIP basic encryption or AES secure encryption is selected automatically for the dynamic encryption method For details see Changing the WPA WPA2 Detailed Settings Note This printer supports WPA WPA2 PSK WPA WPA2 Persona...

Page 361: ...Enter the administrator password you have set Note An administrator password is already specified for the printer at the time of purchase For details About the Administrator Password For improving security it is recommended to change the administrator password Changing the Settings in the Admin Password Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in th...

Page 362: ...ty is not configured on the access point The printer can still be used so continue the setup procedure to complete it Important If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party 362 ...

Page 363: ...rinter Was Forgotten Initialize the printer settings Select All data then the administrator password reverts to the default Reset setting After initializing the printer settings perform setup according to the instructions on our website 363 ...

Page 364: ...mputer To check the IP address or MAC address assigned to the computer follow the procedure below 1 Select System Preferences from the Apple menu then click Network 2 Make sure that the network interface you are using on your computer is selected then click Advanced In Mac OS X v10 9 Mac OS X v10 8 or Mac OS X v10 7 When you are using wireless LAN on your computer make sure that Wi Fi is selected ...

Page 365: ...XXX XXX is the IP address of the target device A message such as the following is displayed 64 bytes from XXX XXX XXX XXX icmp_seq 0 ttl 64 time 3 394 ms 64 bytes from XXX XXX XXX XXX icmp_seq 1 ttl 64 time 1 786 ms 64 bytes from XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If the packet loss is 100 the commu...

Page 366: ...network settings on the printer and printing operation from a computer over network may become impossible To use the printer over network perform setup according to the instructions on our website Select Reset LAN settings on the operation panel of the printer to initialize the network setting Reset setting 366 ...

Page 367: ...roblems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Cannot Print Properly with Automatic Duplex Printing Printing Stops Before It Is Completed 367 ...

Page 368: ...ng starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the printer over LAN make sure that the printer is connected to the network with a LAN cable or is set up correctly Check3 Is the access point mode enabled When you print using a m...

Page 369: ...r will not print properly if you are using a printer driver for a different printer Make sure that your printer s name is selected in Printer in the Print dialog Note To make the printer the one selected by default select the printer for Default printer Check7 Restart your computer 369 ...

Page 370: ...yed on the computer screen The screen differs depending on the OS you are using When a Support Code and a message are displayed on the LCD For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code Click Here to Search 370 ...

Page 371: ... cases reduce the sheets of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation Loading Paper Important When loading paper in the cassette slide the paper guide on the front side to align with the corresponding mark of page size Load the paper with the print side facing DOWN load the paper stack in ...

Page 372: ...ning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary Check7 If two or more sheets of paper feed from the cassette at once clean the inside of the cassette For information on cleaning the inside of the cassette refer to Cleaning the Pad in the Cassette If you cannot remove the paper or the paper tears inside the printer or...

Page 373: ...that the paper size setting matches the actual size of the paper with a size suitable for automatic duplex printing First check the paper size setting in the application software you are printing from Then check the Paper Size on the Page Setup dialog Note Duplex printing may not be available depending on the version of the application software Check4 Make sure that the media type setting is corre...

Page 374: ...ote If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and...

Page 375: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 375 ...

Page 376: ...pe settings using the printer driver Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected using the printer driver Select a print quality option suitable for the paper and image for printing If you notice blurs or uneven colors increase the print quality setting and try printing again You can confirm the print quality setting using the printer driver Changing th...

Page 377: ...Cannot Print to End of Job Check Is the space of your computer s hard disk sufficient Delete unnecessary files to free disk space 377 ...

Page 378: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong 378 ...

Page 379: ...ugh ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep Cleaning turn off the printer and perform another Print Head Deep Cleaning after 24 hours If the problem is not res...

Page 380: ...rwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position Manually from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality in the printer driver may improve the print resu...

Page 381: ...in If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjusting Intensity Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Plus Glossy...

Page 382: ...ting its curl When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is If you roll up this paper to flatten this may cause cracks on the surface of the paper and reduce the print quality We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn the paper over and reload it to print on the other side Fo...

Page 383: ...tice abrasion even with the media type set correctly to match the loaded paper set the printer to prevent paper abrasion by using the operation panel or the computer Print speed may be reduced if you apply the setting to prevent paper abrasion setting Readjust the setting not to prevent paper abrasion once printing is complete If not this setting remains enabled for all subsequent print jobs To se...

Page 384: ...er Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary Check8 Is the inside of the printer dirty When performing duplex printing the inside of the printer may become stained with ink causing the printout to become smudged Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning the Inside of the Printer Bottom Plat...

Page 385: ...ity settings Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning the Inside of the Printer Bottom Plate Cleaning Note When performing duplex printing or too much printing the inside may become stained with ink 385 ...

Page 386: ...Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Per...

Page 387: ...ged Contact the service center Check3 Perform Print Head Alignment Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position Manually from Your Computer 387 ...

Page 388: ...ctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head ...

Page 389: ...Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Print Head Holder Does Not Move to the Position for Replacing 389 ...

Page 390: ...g is securely plugged into the power cord connector of the printer then turn it back on Check3 Unplug the printer from the power supply then plug the printer back in and turn the printer back on after leaving it for at least 2 minutes If the problem is not resolved contact the service center 390 ...

Page 391: ...turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically If you do not want the printer to turn off automatically open Canon IJ Printer Utility select Power Settings in the pop up menu then select Disable for Auto Power Off on Auto Power 391 ...

Page 392: ...SB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your computer Does the Hi Speed USB driver op...

Page 393: ...printer is turned on Check2 Make sure that the USB cable is connected properly See Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running 393 ...

Page 394: ... All If the POWER lamp is off The printer is not powered on Connect the power cord and press the ON button If the POWER lamp is lit The LCD may be in the screen saver mode Press one of the buttons on the operation panel 394 ...

Page 395: ...g procedure 1 Press the Setup button then wait for about 5 seconds 2 Press the button once then press the OK button 3 Press the button twice then press the OK button 4 Press the OK button again 5 Use the button to select the language for the LCD then press the OK button The desired language is displayed on the LCD 395 ...

Page 396: ...ing the printer is initializing Wait until the POWER lamp stops flashing and remains lit and then open the front cover again Check2 Is an error message displayed on the LCD Close the front cover follow the Support Code error number displayed in the error message to resolve the error and then reopen it For details on how to resolve the error refer to Support Code List Check3 Has the front cover bee...

Page 397: ...Problems with Installation Downloading Cannot Install the Printer Driver Uninstalling IJ Network Tool 397 ...

Page 398: ...Cannot Install the Printer Driver Download the driver from the support page of our website then reinstall it 398 ...

Page 399: ...work However you cannot change the network settings over network 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool drag the Canon IJ Network Tool icon into the Trash 2 Restart the computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool then install it again from our website 399 ...

Page 400: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 400 ...

Page 401: ...LCD When a Support Code and a message are displayed on the computer screen The screen differs depending on the OS you are using When a Support Code and a message are displayed on the LCD For details on how to resolve errors with Support Codes refer to Support Code List Note You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code Clic...

Page 402: ... to the server due to some communication error When you have tried to access a photo sharing site it is possible that your photos have been deleted Press the OK button to dismiss the error then try again after a while Error Regarding Automatic Duplex Printing Is Displayed Check See Cannot Print Properly with Automatic Duplex Printing and take the appropriate action The Inkjet Printer Scanner Fax E...

Page 403: ...ppear in the Dock at the time of the next survey If you do not agree to participate in the survey program Click Do not agree The confirmation screen will be closed and the survey at that time is skipped The confirmation screen will be displayed again one month later To stop sending the information Click Turn off The Inkjet Printer Scanner Fax Extended Survey Program is stopped and the information ...

Page 404: ...rogram folder 2 Double click the Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent If the check box is selected the information will be sent automatically If the check box is not selected the Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the Dock at the time of the next survey Click the icon then f...

Page 405: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the printer yourself Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your printer s name is located on the front cov...

Page 406: ...ears on the LCD and the Computer Screen 1000 to 1ZZZ 1007 1008 1200 1300 1303 1310 1313 1314 1575 1600 1660 1688 1700 1701 1754 1755 1872 1873 1874 1890 2000 to 2ZZZ 2111 2112 2113 2121 2122 2500 4000 to 4ZZZ 4100 4103 4104 5000 to 5ZZZ 5100 5102 5103 5104 5105 5200 5203 5204 5205 5206 5207 5208 5209 5400 5500 5501 5B00 5B01 5C01 6000 to 6ZZZ 6000 6500 6502 6800 6801 6900 6901 6902 6910 6911 6920 ...

Page 407: ...7205 7300 A000 to ZZZZ B202 B203 B204 B502 B503 B504 C000 About the support code for paper jam you can also refer to Support Code List When Paper Is Jammed 407 ...

Page 408: ...ase If the paper is jammed inside the front cover 1300 If the paper is jammed inside the rear cover 1303 If the paper is jammed inside the rear cover as the printer pulled in the printed paper 1313 If the paper is jammed inside the rear cover when automatic duplex printing 1314 Cases other than above In Other Cases 408 ...

Page 409: ...white belt B If the paper or your hands touch these parts and blot or scratch them the printer can be damaged 2 Make sure that the jammed paper is not under the print head holder If the jammed paper is under the print head holder move the print head holder to the right edge or the left edge whichever is easier to remove the paper When you move the print head holder press either the right side or t...

Page 410: ...ved If the paper is torn a piece of paper may remain inside the printer Check the following and remove the piece of paper if it remains Does the piece of paper remain under the print head holder Does the little piece of paper remain inside the printer Does the piece of paper remain in the right side or the left side space C inside the printer 410 ...

Page 411: ...per jam is displayed on the LCD of the printer or on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case confirm that no piece of paper remains inside the printer We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise the printout may curl and cause paper exit j...

Page 412: ...f the printer to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the printer 1 Rotate the printer so that the rear side of the printer faces toward you 2 If the protective material for the rear cover remains attached remove it 3 Open the rear cover Slide the rear cover to the left then open it 4 Pull out the paper slowly 412 ...

Page 413: ...per then press the printer s OK button If you turned off the printer all print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the paper suited for printing and are loading it correctly Align the paper guides with the both edges of the paper when you load paper We recommend you use paper other than A5 sized one to print documents with ph...

Page 414: ...y pull it in and the paper is jammed inside the printer Remove the printed paper from the paper output tray before it amounts to 75 sheets Note If you need to turn off the printer to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the printer 1 Rotate the printer so that the rear side of the printer faces toward you 2 If the protective material for...

Page 415: ...to pull out the paper 5 Close the rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload the paper then press the printer s OK button If you turned off the printer all print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the p...

Page 416: ...uides with the both edges of the paper when you load paper If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center 416 ...

Page 417: ...rocedure below Note If you need to turn off the printer to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the printer 1 Rotate the printer so that the rear side of the printer faces toward you 2 If the protective material for the rear cover remains attached remove it 3 Open the rear cover Slide the rear cover to the left then open it 4 Pull out th...

Page 418: ...e mark on the rear cover aligns with the mark on the printer 6 Reload the paper then press the printer s OK button If you turned off the printer all print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the paper suited for printing and are loading it correctly Align the paper guides with the both edges of the paper when you load paper I...

Page 419: ...ses Make sure of the following Check1 Are there any foreign objects around the paper output slot Check2 Are the rear cover attached properly Check3 Is the paper curled Load the paper after correcting its curl 419 ...

Page 420: ...tte 1 Align the paper guides with the both edges of the paper when you load paper in the cassette 1 After carrying out the above measures press the OK button to dismiss the error Note The loadable paper differs depending on the paper source A4 Letter or Legal sized plain paper can be loaded in both the cassette 1 and the cassette 2 If you want to cancel printing press the printer s Stop button 420...

Page 421: ...ssette 2 Align the paper guides with the both edges of the paper when you load paper in the cassette 2 After carrying out the above measures press the OK button to dismiss the error Important The loadable paper differs depending on the paper source The loadable paper in the cassette 2 is A4 Letter or Legal sized plain paper Note If you want to cancel printing press the printer s Stop button 421 ...

Page 422: ...1200 Cause The front cover is open Action Close the front cover and wait for a while Do not close it while you are replacing an ink tank 422 ...

Page 423: ...es of media suitable for auto duplex printing are A4 and Letter Make sure that the size of the paper loaded in the printer is correct Pressing the OK button will eject the paper and restart printing from the front side of the next paper The reverse side of the ejected sheet will not be printed 423 ...

Page 424: ...ction If an ink tank becomes empty replace it An ink tank cannot be replaced until it becomes empty Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 424 ...

Page 425: ...tinue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is ju...

Page 426: ...1660 Cause The ink tank is not installed Action Install the ink tank 426 ...

Page 427: ...and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until ...

Page 428: ...1700 Cause The ink absorber is almost full Action Press the printer s OK button to continue printing Contact the service center 428 ...

Page 429: ...1701 Cause The ink absorber is almost full Action Press the printer s OK button to continue printing Contact the service center 429 ...

Page 430: ...n Open the front cover Then push the ink tank After installing the ink tank properly close the front cover If the problem is not resolved contact the service center Important The ink tank that was once installed cannot be removed until the ink runs out 430 ...

Page 431: ...tion Cancel printing and replace the ink tank before printing again Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled 431 ...

Page 432: ...ette 1 Note The cassette paper information registration screen is displayed after inserting the cassette 1 Register the cassette paper information according to the paper you loaded in the cassette 1 If you want to cancel printing press the printer s Stop button 432 ...

Page 433: ...ette 2 Note The cassette paper information registration screen is displayed after inserting the cassette 2 Register the cassette paper information according to the paper you loaded in the cassette 2 If you want to cancel printing press the printer s Stop button 433 ...

Page 434: ...cassettes Note The cassette paper information registration screen is displayed after inserting the cassettes Register the cassette paper information according to the paper you loaded in the cassette 1 and the cassette 2 If you want to cancel printing press the printer s Stop button 434 ...

Page 435: ...holder Action Open the front cover then confirm that the protective material or the tape does not remain attached to the print head holder If you find the protective material or the tape remains attached remove it then close the front cover If the problem is not resolved contact the service center 435 ...

Page 436: ... for Printing Smartphone and so on If the paper settings for printing are different from the cassette paper information registered to the printer as the following a message is displayed on the LCD Print settings specified on the printer driver Paper size B5 Media type Plain paper Cassette paper information registered to the printer Paper size A4 Media type Plain paper Action Pressing the printer s...

Page 437: ...settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Windows Setting the Media Type with the Printer Driver and on the Printer Mac Setting the Paper Size with the Printer Driver and on the Printer Windows Setting the Paper Size with the Printer Driver and on the Printer Mac Cancel printing Cancels printing Select when you ch...

Page 438: ...r Printing Smartphone and so on If the paper settings for printing are different from the cassette paper information registered to the printer as the following a message is displayed on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information registered to the printer Paper size Legal Media type Plain paper Action Pressing the printer s...

Page 439: ... settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Windows Setting the Media Type with the Printer Driver and on the Printer Mac Setting the Paper Size with the Printer Driver and on the Printer Windows Setting the Paper Size with the Printer Driver and on the Printer Mac Cancel printing Cancels printing Select when you c...

Page 440: ...rinter Paper setting for Printing Windows Paper setting for Printing Mac Paper setting for Printing Smartphone and so on If the paper settings for printing are different from the cassette paper information registered to the printer as the following a message is displayed on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information regist...

Page 441: ...n is displayed confirm the paper size and the media type then register them to the printer For details on the proper combination of paper settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Windows Setting the Media Type with the Printer Driver and on the Printer Mac Setting the Paper Size with the Printer Driver and on the...

Page 442: ... settings of the cassette 1 is not complete Action If the following screen is displayed the paper settings of the cassette 1 is not complete Press the printer s OK button to terminate the paper settings of thecassette 442 ...

Page 443: ... settings of the cassette 2 is not complete Action If the following screen is displayed the paper settings of the cassette 2 is not complete Press the printer s OK button to terminate the paper settings of thecassette 443 ...

Page 444: ... pattern to check the status of the print head Load one sheet of A4 Letter sized plain paper in the cassette 1 and perform Automatic Print Head Alignment again For Automatic Print Head Alignment always load paper in the cassette 1 Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above m...

Page 445: ...a cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon ink tanks are installed properly for all colors then start printing again 445 ...

Page 446: ...4103 Cause Cannot perform printing with the current print settings Action Press the printer s Stop button to cancel printing Then change the print settings and print again 446 ...

Page 447: ...n to cancel printing Specify the paper size setting to A4 Letter or Legal and specify the media type setting to Plain Paper Then print again Note If you will not change the paper size setting or the media type setting select the cassette 1 as the paper source If this is the case register the cassette 1 paper information properly 447 ...

Page 448: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 449: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 450: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 451: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 452: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 453: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 453 ...

Page 454: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 454 ...

Page 455: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 455 ...

Page 456: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 456 ...

Page 457: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 457 ...

Page 458: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 458 ...

Page 459: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 459 ...

Page 460: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 460 ...

Page 461: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 461 ...

Page 462: ...5500 Cause Ink tank has not been properly recognized Action Contact the service center 462 ...

Page 463: ...5501 Cause Ink tank has not been properly recognized Action Contact the service center 463 ...

Page 464: ...5B00 Cause Printer error has occurred Action Contact the service center 464 ...

Page 465: ...5B01 Cause Printer error has occurred Action Contact the service center 465 ...

Page 466: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 466 ...

Page 467: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 467 ...

Page 468: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 468 ...

Page 469: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 469 ...

Page 470: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 470 ...

Page 471: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 471 ...

Page 472: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 472 ...

Page 473: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 473 ...

Page 474: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 474 ...

Page 475: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 475 ...

Page 476: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 476 ...

Page 477: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 477 ...

Page 478: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 478 ...

Page 479: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 479 ...

Page 480: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 480 ...

Page 481: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 481 ...

Page 482: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 482 ...

Page 483: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 483 ...

Page 484: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 484 ...

Page 485: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 485 ...

Page 486: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 486 ...

Page 487: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 487 ...

Page 488: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 488 ...

Page 489: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 489 ...

Page 490: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 490 ...

Page 491: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 491 ...

Page 492: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 492 ...

Page 493: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 493 ...

Page 494: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 494 ...

Page 495: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 495 ...

Page 496: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 496 ...

Page 497: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 497 ...

Page 498: ...B202 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 498 ...

Page 499: ...B203 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 499 ...

Page 500: ...B204 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 500 ...

Page 501: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 501 ...

Page 502: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 502 ...

Page 503: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 503 ...

Page 504: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

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