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Canon MAXIFY GX4000 Series, Online Manual

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Canon MAXIFY GX4000 Series Online Manual Download Page 623

Error Regarding Power Cord Being Unplugged Is Displayed (Windows)

The printer may have been unplugged while it was on.

Check the error message displayed on the computer and click 

OK

.

The printer starts printing.

See 

Unplugging the Printer

 to unplug the printer correctly.

Writing Error/Output Error/Communication Error (Windows)

Check 1

 If the 

ON

 lamp is off, make sure printer is plugged in and turn on.

The 

ON

 lamp flashes while the printer is initializing. Wait until the 

ON

 lamp stops flashing and remains lit.

Check 2

 Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:

• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the

computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.

• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is correctly set up for network use.

Check 3

 Make sure MP Drivers are installed correctly.

Refer to 

Updating the Driver

 to uninstall unnecessary drivers and install the latest drivers.

Check 4

 When printer is connected to your computer with a USB cable, check device

status from your computer.

Follow the procedure below to check the device status.

1. Select 

Control Panel

 > 

Hardware and Sound

 > 

Device Manager

.

1.

Note

• If the 

User Account Control

 screen is displayed, select 

Yes

.

2. Open 

USB Printing Support Properties

.

2.

Double-click 

Universal Serial Bus controllers

 and 

USB Printing Support

.

Note

• If the 

USB Printing Support Properties

 screen is not displayed, make sure the printer is

•

correctly connected to the computer.

Check 2

 Make sure printer is properly connected to computer.

3. Click 

General

 tab and check for a device problem.

3.

623

Summary of Contents for MAXIFY GX4000 Series

Page 1: ...GX4000 series Online Manual English ...

Page 2: ...d Repairing Network Settings 53 Performing Changing Network Settings 54 Canon Wi Fi Connection Assistant Screen 55 Performing Network Settings 59 Performing Changing Wired LAN Connection Ethernet Cable Settings 60 Performing Changing Wi Fi Settings 63 Assigning Printer Information 68 List of Models Which Does Not Support Diagnosis and Repair Function 69 List of Models Which Does Not Support IPv6 C...

Page 3: ...If Printing Is Faint or Uneven 119 Maintenance Procedure 120 Printing the Nozzle Check Pattern 122 Examining the Nozzle Check Pattern 123 Cleaning the Print Head 125 Deep Print Head Cleaning 127 Aligning the Print Head 129 Aligning the Print Head Manually 131 Performing Maintenance Functions from Your Computer macOS 134 Opening Remote UI for Maintenance 135 Cleaning the Print Heads 136 Adjusting P...

Page 4: ...ply 191 Checking that Power Is On 192 Turning the Printer On and Off 193 Unplugging the Printer 195 Using Touch Screen 196 Changing Settings 200 Changing Printer Settings from Your Computer Windows 201 Changing the Print Options 202 Managing the Printer Power 203 Changing the Printer Operation Mode 205 Changing Printer Settings from Your Computer macOS 207 Managing the Printer Power 208 Changing t...

Page 5: ...tion about Paper 252 Supported Media Types 253 Paper Load Limit 256 Unsupported Media Types 258 Handling Paper 259 Economy Mode 260 Printing 261 Printing from Computer 262 Printing from Application Software Windows Printer Driver 263 Basic Printing Setup 264 Main Controls Basic Settings Tab 266 Basic Settings Tab Description 267 Paper Settings on the Printer Driver and the Printer Media Type 275 P...

Page 6: ...ption 316 Updating the Driver 319 Printing from Application Software macOS AirPrint 321 Printing 322 Printing on Postcards 325 Adding Printer 326 How to Open Printer Settings Screen 327 Displaying the Printing Status Screen 328 Deleting the Undesired Print Job 329 Removing Printer That Is No Longer Required from List of Printers 330 Printing Using Canon Application Software 331 Printing from Smart...

Page 7: ... Item Type or Purpose IJ Scan Utility Lite 388 IJ Scan Utility Lite Features 389 Scanning Easily Auto Scan 391 Scanning Documents and Photos 392 Scanning Tips 393 Positioning Originals Scanning from Computer 394 Faxing 399 Preparing for Faxing 400 Connecting Telephone Line 401 Setting Telephone Line Type 405 Setting Receive Mode 408 Setting Sender Information 413 Registering Recipients 420 Registe...

Page 8: ...one Number Using Speed Dial Utility2 452 Changing a Fax telephone Number Using Speed Dial Utility2 454 Deleting a Fax telephone Number Using Speed Dial Utility2 456 Changing Sender Information Using Speed Dial Utility2 457 Registering Changing Rejected Number Using Speed Dial Utility2 458 Registering Telephone Directory Has been Saved on Your Computer to Printer 459 Sending Faxes Using Operation P...

Page 9: ...etwork Key Password Unknown 529 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 531 Printer Settings Smartphone Tablet Troubles for Network 533 Solve Network Troubles with The Printer s Diagnostic Functions 534 Checking Network Information of Printer 542 Printing Network Settings 545 Restoring Printer s LAN Settings to Defaults 551 Default Network Settings 552 Con...

Page 10: ...oes Not Start 596 Faxing Problems 597 Problems Sending Faxes 598 Cannot Send a Fax 599 Errors Often Occur When Send a Fax 601 Problems Receiving Faxes Cannot Print a Fax 602 Cannot Print a Fax Fax received Saved in memory Appears 603 Telephone Problems 604 Cannot Dial 605 Telephone Disconnects During a Call 606 Poor Quality Fax Received 607 Mechanical Problems 608 Printer Does Not Turn On 609 Prin...

Page 11: ...ort Codes for Printer Errors 625 What to Do When Paper Is Jammed 627 Removing Jammed Paper inside Printer 633 Removing Jammed Paper from Rear Side 637 1000 643 1003 644 1200 645 1401 646 1496 647 1723 648 1724 649 1725 650 1726 651 1727 652 Cassette Is Not Installed 1876 653 2110 654 2113 660 2114 668 2200 674 3252 675 4103 676 5100 677 5200 678 6000 679 ...

Page 12: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 12 ...

Page 13: ...sonal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining ba...

Page 14: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 14 ...

Page 15: ...Trademarks and Licenses Trademarks Licenses 15 ...

Page 16: ... 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Adobe Acrobat Flash Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Amazon Echo and Alexa are trademarks of Amazon com Inc or its af...

Page 17: ...DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Apache License Version 2 0 January 2004 http www apache org licenses TERMS AND CONDITIONS FOR USE REPRODUCTION AND DISTRIBUTION 1 Def...

Page 18: ...ight owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work 2 Grant of Copyright License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable c...

Page 19: ...or regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file 7 Disclaimer of Warranty Unless required by applicable law or agreed to in writing Licensor provide...

Page 20: ...chnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary ...

Page 21: ...THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Use is subject to license terms below This distribution may include materials developed by third parties Sun Sun Microsystems the Sun logo and Solaris are trademar...

Page 22: ...E FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF...

Page 23: ...E IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERV...

Page 24: ...YRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Page 25: ...OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Written by Joel Sherrill joel OARcorp com COPYRIGHT c 1989 2000 On Line Applications Research Corporation OAR Permission to use copy modify and distribute this software for any purpose without fee is hereby granted provided that this entire notice is included in all copies of any software which is or includes a copy or...

Page 26: ...ILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The FreeType Project LICENSE 2006 Jan 27 Copyright 1996 2002 2006 by David Turner Robert Wilhelm and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages some of them may cont...

Page 27: ...as well as linking it to form a program or executable This program is referred to as a program using the FreeType engine This license applies to all files distributed in the original FreeType Project including all source code binaries and documentation unless otherwise stated in the file in its original unmodified form as distributed in the original archive If you are unsure whether or not a parti...

Page 28: ... that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeType Project is copyrighted material only this license or another one contracted with the authors grants you the...

Page 29: ...ht c 2011 2015 ARM LIMITED All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of cond...

Page 30: ... the following conditions are met Redistributions of source code must retain copyright notices this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the CRYPTOGAMS nor the names of...

Page 31: ... this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION INC AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED T...

Page 32: ...ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Lua Copyright 1994 2014 Lua org PUC Rio Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish di...

Page 33: ...of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright...

Page 34: ...OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Copyright C 2019 Broadcom Corporation All Rights Reserved Permission to use copy modify and or distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this permission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS AND THE AUTHOR DISCLAIMS...

Page 35: ...N ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The following applies only to products supporting PIXUS Cloud Link PIXMA Cloud Link or MAXIFY Cloud Link THE BASIC LIBRARY FUNCTIONS Written by Philip Hazel Email local part ph10 Email domain ca...

Page 36: ... or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIR...

Page 37: ...ted to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In the Wireless Direct you can conn...

Page 38: ... is wrong with network connection Select either link below to download Wi Fi Connection Assistant Checking Printer Connection Status Using Wi Fi Connection Assistant Performing Changing Network Settings Windows For Windows you can perform network settings using Wi Fi Connection Assistant Wi Fi Connection Assistant Windows Diagnosing and Repairing Network Settings Windows macOS You can diagnose or ...

Page 39: ...Restrictions Notices when printing using web service Notice for Web Service Printing 39 ...

Page 40: ...r a security protocol Change the setting to something that includes 20 MHz For improved security we recommend that you set to AES together with WPA2 or higher security The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete When connecting to Wi Fi outdoors do not co...

Page 41: ...your environment In that case web services for the printer cannot be used In Wireless Direct mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear If an error appears disconnect a device that does not use the printer and then redo the settings Devices connected to the printer using Wireless Direct...

Page 42: ...Network Connection Tips Windows macOS Detect Same Printer Name Switching Printer s Connection to Network or Devices Setting Up IEEE802 1X EAP WPA WPA2 WPA3 Enterprise 42 ...

Page 43: ...cOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the serial number print out the netw...

Page 44: ...Windows Refer to Setup Guide to setup Enable Wi Fi Windows or wired LAN on the printer s operation panel and then configure the settings in the Network Settings screen of Wi Fi Connection Assistant For details on the configuration see the following Performing Changing Wi Fi Settings Performing Changing Wired LAN Connection Ethernet Cable Settings For macOS Refer to Setup Guide to setup Reconfigura...

Page 45: ... For macOS Refer to Setup Guide and redo setup 45 ...

Page 46: ...EAP switch access point Authenticator refer to the respective instruction manuals 3 Configure Remote UI 3 Remote UI is used to configure printer security settings See below for an overview of Remote UI Configuration Changes Display Printer Status Using Web Browser This web page will guide you through the configuration using Wireless Direct Refer to the following to connect via Wireless Direct Conn...

Page 47: ...ll be used for client authentication Normally select Verify authentication server certificates EAP TLS You must have a client authentication certificate registered Normally select Verify authentication server certificates EAP TTLS Select MSCHAPv2 or PAP as the authentication protocol Set the user name and password that will be used for client authentication 8 Save your settings 8 Select OK to save...

Page 48: ... For a wired LAN connect the LAN cable to the IEEE802 1X EAP switch If You Cannot Connect If you are unable to connect to the IEEE802 1X EAP switch Authenticator or access point please redo the settings from step 3 above Important Wireless Direct is disabled when you connect to an IEEE802 1X EAP access point When using the Remote UI enable Wireless Direct from the operation panel settings and conn...

Page 49: ...ction processing problem or encryption authentication mismatch is detected Failed to 3 connect to the wireless router See manual is displayed 4 If you see a message other than the above follow the instructions 4 49 ...

Page 50: ...t Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important Available functions and settings vary depending on your printer 50 ...

Page 51: ...n Wi Fi Connection Assistant repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving security we rec...

Page 52: ...nt In Windows 7 click Start and select All Programs Canon Utilities Wi Fi Connection Assistant and then Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant a message appears Check the message and select Yes The screen below appears Select Diagnose and Repair or Printer Network Setup on the displayed screen If you select Diagnose and Repair Diagnosing and Repairing Network Setti...

Page 53: ...Follow the procedure below 1 Start up Wi Fi Connection Assistant 1 2 Check the displayed message and select Yes 2 3 Select Diagnose and Repair on the displayed screen 3 Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be d...

Page 54: ...Performing Changing Network Settings Canon Wi Fi Connection Assistant Screen Performing Network Settings 54 ...

Page 55: ...nter The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Search Searching Specific P...

Page 56: ...tup Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information F Connection Method Displays printer connection method wired LAN Wi Fi or USB Note If ...

Page 57: ...he pulldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for the printer Note If USB is selected from the pulldown menu on the toolbar is displayed K Displays the printer status and operation guides Selecting a printer from the printer list displays its ...

Page 58: ... printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch View in the View menu You can also display the USB connected printer list Not available for some models In this case select USB E Disp...

Page 59: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 59 ...

Page 60: ... printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connection To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer to perform change settings 5 Select Network Settings on Printer Settings menu...

Page 61: ...HCP server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If you select a USB connected printer on step 4 you cannot perform IPv6 settings depending on the printer yo...

Page 62: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not availa...

Page 63: ... on the displayed screen 3 Detected printers are listed 4 Select printer to perform change settings from printer list 4 Select the printer with Wi Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection To perform setup for a USB conne...

Page 64: ...onnects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can select Direct depending on the printer you are using If Direct is selected all items are displayed in a gray out status and you cannot perform any settings In addition you cannot connect to Internet...

Page 65: ...en Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct is selected all items are displayed in a gray out status and you cannot perform any settings A Use IPv4 address Always selected displayed in a gray out state B Get IP address automatically Select thi...

Page 66: ...ed in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned automatically Use a router compatible with IPv6 Note This setting item is not available depending on the printer you are using C Use Manual Address Select this option if no DHCP server functionality i...

Page 67: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 8 67 ...

Page 68: ...lect Printer Network Setup on the displayed screen 3 Detected printers are listed 4 Select printer to assign location name and device name 4 Select the printer with Available displayed on Status 5 Select Detailed Printer Settings on Printer Settings menu 5 The Confirm Printer Password screen appears For more on the password refer to Administrator Password 6 Enter password and click OK 6 The Detail...

Page 69: ... function of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 2000 PRO 4000 PRO 4000S PRO 6000 PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 69 ...

Page 70: ...series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series TS8180 series TS6180 series TR8530 series TR7530 series TS8130 series TS6130 series XK70 series XK50 series G4010 series G3010 series TR4500 series E4200 series TS6200 series TS6280 series TS6230 serie...

Page 71: ... TR9530 series TS3300 series E3300 series 71 ...

Page 72: ...nection Assistant Starting Up Wi Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important Available functions and settings vary depending on your printer 72 ...

Page 73: ...mputer on which it is installed In addition Wi Fi Connection Assistant restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary for the connection type such as a wireless router or a LAN cable When you install Wi Fi Connection Assistant disable block function of firewall 73 ...

Page 74: ...n select Wi Fi Connection Assistant When you start up Wi Fi Connection Assistant the screen below appears Enter the password specified for your computer and select Install Helper Wi Fi Connection Assistant starts diagnosis and repair of network Diagnosing and Repairing Network Settings 74 ...

Page 75: ...List of Models Which Does Not Support Diagnosis and Repair Function Wi Fi Connection Assistant starts checking the computer settings when it starts up Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether the printer can be detected on the network whether the signal strength or communication...

Page 76: ... function of Wi Fi Connection Assistant G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 2000 PRO 4000 PRO 6000 PRO 4000S PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 76 ...

Page 77: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 77 ...

Page 78: ...Loading Paper Paper Sources Loading Photo Paper Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray Loading Paperboard in Rear Flat Tray 78 ...

Page 79: ...he plain paper loaded in a cassette you can also load paper on the rear tray or rear flat tray to make prints Rear tray Cassette Rear Flat Tray Rear tray You can load all supported paper such as photo paper and plain paper on the rear tray Loading Photo Paper Plain Paper in Rear Tray Loading Envelopes in Rear Tray 79 ...

Page 80: ...d or Executive plain paper in the cassette Loading Plain Paper in Cassette Rear Flat Tray The rear flat tray is located at the rear of a printer You can load A4 B5 letter sized paperboard in the cassette Loading Paperboard in Rear Flat Tray 80 ...

Page 81: ...his printer Supported Media Types Your model used may differ from a product series name when you gain access to this manual from a QR code Select a product name from the link below when you want to refer to the manual of your model Paper Sources 81 ...

Page 82: ...ed corners and gently bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl When using Photo Paper Plus Semi gloss SG 201 even if the sheet is curled load one sheet at a time as it is If you roll up this paper to flatten this may cause cracks on the surf...

Page 83: ...ing may be shifted Make sure that the leading edge of the paper does not rise such as by holding the part that protrudes from the rear tray 3 Slide right paper guide C to open both paper guides 3 4 Load paper stack in portrait orientation WITH THE PRINT SIDE FACING UP 4 After loading the paper the paper setting confirmation screen for the rear tray appears on the touch screen 83 ...

Page 84: ...rientation E can cause paper jams 5 Move the right paper guide and adjust the guides to both edges of the paper stack 5 Do not slide the paper guides too tightly against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark F 84 ...

Page 85: ...r loaded in rear 6 tray select Yes If not select Change to change the settings in accordance with the size and type of the loaded paper Note See Check paper replacement when you want to hide the screen for confirming the setting of paper 7 Pull out a paper output tray G 7 85 ...

Page 86: ...vent incorrect printing this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct...

Page 87: ...aper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl 2 Pull out the cassette A from the printer 2 3 Slide paper guides B in front and C on right to open guides 3 4 Load paper stack in portr...

Page 88: ...portrait orientation D Loading paper in landscape orientation E can cause paper jams Note Align the paper stack with the edge of the cassette If the paper stack is in contact with the protrusion F the paper may not be fed properly 88 ...

Page 89: ...paper guide with where it clicks into place 6 Move the right paper guide and adjust the guides to edges of the paper stack 6 Do not slide the paper guide too tightly against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark G 89 ...

Page 90: ...ting the cassette into the printer the paper setting confirmation screen for the cassette appears on the touch screen 8 If page size on touch screen matches size of paper loaded in cassette select Yes 8 If not select Change to change the setting in accordance with the size of the loaded paper 90 ...

Page 91: ...or the paper loaded in the cassette matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper settings 91 ...

Page 92: ...d adhesive 1 Prepare envelopes 1 Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the le...

Page 93: ...10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up After loading the envelopes the paper setting confirmation screen for the rear tray appears on the touch screen 5 Move the right paper guide and adjust the guides to both edges of the envelopes 5 93 ...

Page 94: ...properly Note Do not load envelopes higher than the load limit mark D 6 If page size and media type shown on touch screen match size and type of envelopes 6 loaded in rear tray select Yes If not select Change to change the settings in accordance with the size and type of the loaded envelopes 94 ...

Page 95: ... has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper settings 95 ...

Page 96: ... it Note If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl 2 Open rear flat tray A 2 3 Pull out the paper support B and slide the left paper guide C 3 4 Load paper in portrait orientation on the t...

Page 97: ...aper in portrait orientation D Loading paper in landscape orientation E can cause paper jams 5 Move the left paper guide and adjust the guides to both edges of the paper 5 Do not slide the paper guides too tightly against the paper The paper may not be fed properly 6 Push the paper into the printer until the line F on the paper support is visible 6 97 ...

Page 98: ...Note If you pushed the paper past the line on the paper support slowly pull out the paper to the line 7 Pull out a paper output tray G 7 98 ...

Page 99: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 99 ...

Page 100: ...e position to load the original according to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF 100 ...

Page 101: ...Note To scan the original at optimum quality load it on the platen 101 ...

Page 102: ...o observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 3 Close the document cover gently 3 102 ...

Page 103: ...Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 103 ...

Page 104: ...e document output slot It may cause damage Note To scan a document at optimum quality load it on the platen The double sided original cannot be scanned automatically with ADF 1 Make sure any original has been removed from platen 1 2 Open document tray A 2 3 Slide the document guide B all the way out 3 104 ...

Page 105: ... a 4 beep sound Insert the document until it stops Note For details on the supported originals see below Supported Originals 5 Adjust document guide to match width of document 5 Do not slide the document guide too tightly against the document The document may not be fed properly 105 ...

Page 106: ... one original If you scan using the operation panel follow the operation below Select Photo for Doc type in Scan and specify Auto scan for Scan size to scan originals Loading Only One Original in Cen ter of Platen Scanning two or more originals If you scan using the operation panel follow the operation below Select Photo for Doc type in Scan and specify Auto multi scan for Scan size to scan two or...

Page 107: ...ed on the diagonally striped area cannot be scanned Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN Allow 0 40 in 1 cm or more space between the edges diagonally striped area of the platen and the originals and between the originals Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 in 1 cm 10...

Page 108: ...ensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 in 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut out photos may not be scanned properly 108 ...

Page 109: ...x 8 5 x 14 0 in 216 x 356 mm Min 8 3 x 11 0 in 210 x 280 mm Quantity A4 Letter Max 35 sheets 20 lb 75 g m2 paper up to 0 14 in 3 5 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 in 0 5 mm high Other sizes 1 sheet Thickness 0 003 to 0 005 in 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any liquids on documents such as glue ink or correction fluid are dry before loa...

Page 110: ...Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 110 ...

Page 111: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 111 ...

Page 112: ...it line A refill the ink tank Note If print results become faint or streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you refill ink tanks follow the steps below Important Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side as in...

Page 113: ...e printer 3 Open the tank cap C of the ink tank to be refilled 3 D Yellow E Magenta F Cyan G Black Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter when opening it 4 Hold the ink bottle upright and gently twist the bottle cap H to remove 4 113 ...

Page 114: ...e ink tank is refilled Support the bottle with your hand so that it does not fall Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles If ink is not injected into the ink tank slowly remove and insert the ink bottle Make sure to refill the ink tank with ink up to the upper limit line J on the ink tank 6 Once ink reaches the upper limit line remove the ...

Page 115: ...leave ink bottles in ink tanks Close the bottle cap of the ink bottle securely and store the ink bottle upright 7 Close the tank cap of the ink tank 7 Make sure the tank cap is completely inserted 8 Close the scanning unit cover 8 To close the scanning unit cover lift it up slightly and then lower it gently 115 ...

Page 116: ...ttles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may come off by such impact and ink may leak Do not transfer ink to other containers This may result in accidental ingestion inappropriate use or poor ink quality Do...

Page 117: ...If a remaining ink error occurs the error message appears on the touch screen When Error Occurred To ensure you receive premium print quality and to help protect your print head a certain amount of ink remains in the ink tank when the printer indicates to refill the ink tank The estimated page yields of the ink bottle do not include this amount Ink flows from the ink tanks to the inside of the pri...

Page 118: ...eaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Important The used ink is ejected into the maintenance cartridge When the maintenance cartridge becomes full replacement is necessary If a message is displayed indicating that the maintenance cartridge is nearly full replace the maintenance cartridge as...

Page 119: ...Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 119 ...

Page 120: ...nt result Set Media Type Quality etc Media Quality Tab When the Print Results Are Blurred or Uneven Step 1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Pattern For macOS Printing a Nozzle Check Pattern Step 2 Examine the nozzle check pattern If there are missing lines or horizontal streaks in the pattern Ste...

Page 121: ...n turning off the power If the problem is still not resolved replace ink in print head Important Replace ink in print head consumes a great amount of ink Frequent replace ink in print head can rapidly consume ink so replace ink in print head only when necessary Be sure to check the remaining ink level before replacing ink in print head Replace Ink in Print Head If the symptom still persists the pr...

Page 122: ...ed plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Select Nozzle Check 5 The confirmation screen will appear 6 Select Yes 6 The nozzle check pattern will be...

Page 123: ...ecessary 1 Check if there are missing lines in the pattern C or horizontal streaks in the pattern D 1 A No missing lines No horizontal streaks B Lines are missing Horizontal streaks are present 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation 2 screen 123 ...

Page 124: ...in the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning the Print Head If the pattern C or any color in the pattern D is not printed Example Magenta pattern is not printed The cleaning is required Select Also B then select Yes on the cleaning confirmation screen ...

Page 125: ...age of free space in the maintenance cartridge a message is displayed and the cleaning cannot be performed You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Ma...

Page 126: ...irmation screen will appear 7 Select Yes 7 The nozzle check pattern will be printed 8 Examine the nozzle check pattern 8 Note If the problem is not resolved after cleaning the print head twice clean the print head deeply 126 ...

Page 127: ...ce in the maintenance cartridge a message is displayed and the cleaning cannot be performed You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The...

Page 128: ...heck pattern will be printed 8 When the completion message appears select OK 8 9 Examine the nozzle check pattern 9 If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power 128 ...

Page 129: ...on the touch screen When Error Occurred You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in cassette 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Select Print Head Alig...

Page 130: ... Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually For Windows You can also align the print head manually from a computer Adjusting Print Head Position Manually To print and check the current head position adjustment values select Print the Head Alignment Value on the Maintenance screen 130 ...

Page 131: ...e 2 Loading Plain Paper in Cassette 3 Select Setup on HOME screen 3 Using Touch Screen The setup menu screen will appear 4 Select Maintenance 4 The Maintenance screen will appear 5 Select Print Head Alignment Manual 5 The confirmation screen will appear Note To print and check the current head position alignment values select Print the Head Alignment Value 6 Check message and select Yes 6 The prin...

Page 132: ... Examine first patterns and select A In column A find pattern in which stripes are least 9 noticeable and then select the number of that pattern Note If all patterns look different choose the pattern in which vertical stripes are least noticeable Subtle vertical stripes Noticeable vertical stripes 132 ...

Page 133: ... for columns B to N 10 and then select OK 11 Check message and select OK 11 The second set of patterns is printed 12 Examine second patterns and select O In column O find pattern in which stripes are least 12 noticeable and then select the number of that pattern 13 Repeat these steps until you have finished entering pattern numbers for columns P to U 13 and then select OK 14 When confirmation mess...

Page 134: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position 134 ...

Page 135: ...t and click Options Supplies 2 3 Click Show Printer Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password see Passwords and cookies Related Topics Cleaning the Print Heads Adjusting Print Head Position Printing a Nozzle Check Pattern Managing the Printer Power Cha...

Page 136: ... Cleaning starts 4 Complete Cleaning 4 Next the message for Nozzle Check pattern printing is displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small amount of ink Cleaning the print head frequently will rapid...

Page 137: ...s displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Perform Deep Cleaning only when necessary Related Topic Printing a Nozzle Check Pattern 137 ...

Page 138: ... 3 Load paper in printer 3 Load one sheet of A4 size or Letter size plain paper into the cassette 4 Run head position adjustment 4 Check that the printer power is on and then click Yes Head alignment starts Proceed with the operations in accordance with the messages on the screen Important Do not open the scanning unit cover while printing is in progress otherwise printing will stop Note You can p...

Page 139: ...ng Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 139 ...

Page 140: ...tenance 3 The Maintenance screen will appear 4 Select Roller Cleaning 4 The confirmation screen will appear 5 Select Yes 5 6 Select the paper source to use for cleaning 6 7 Follow the message to remove any paper from the paper source 7 If you clean the paper feed roller of cassette remove any paper from the cassette then push it back 8 Select OK 8 The paper feed rollers will rotate as they are cle...

Page 141: ...solved with the operation described above follow the operation below 1 Turn off the power and then unplug the power cord 1 2 Open the scanning unit cover 2 3 While rotating the paper feed roller A located inside the rear tray more than two full turns wipe it with a 3 well wrung out damp cloth Do not touch the roller with your fingers Paper feeding performance may be degraded If the problem is not ...

Page 142: ...at printer is turned on 1 2 Select Setup on HOME screen 2 Using Touch Screen The setup menu screen will appear 3 Select Maintenance 3 The Maintenance screen will appear 4 Select Bottom Plate Cleaning 4 The confirmation screen will appear 5 Select Yes 5 6 Follow the message to remove any paper from the rear tray then select OK 6 7 Fold a single sheet of A4 or Letter sized plain paper in half widthw...

Page 143: ...rinter as it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again 11 When the completion message appears select OK 11 Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper 143 ...

Page 144: ...portant Be sure to turn off the power and unplug the power cord before cleaning the printer The power cannot be turned off while the printer is sending or receiving a fax or when unsent faxes are stored in the printer s memory Make sure the printer has finished sending or receiving faxes before turning it off Remember that faxes cannot be sent or received while the printer is off 144 ...

Page 145: ... possible If the maintenance cartridge becomes full an error message is displayed and the printer stops working until the cartridge is replaced with a new one Do not touch the terminal A of the maintenance cartridge Do not turn off the printer during replacement of the maintenance cartridge Note Use a maintenance cartridge with the model number below Maintenance Cartridge MC G03 1 Prepare a new ma...

Page 146: ...ark on the maintenance cartridge is aligned 3 with the mark on the printer 4 Lift the maintenance cartridge and remove it 4 Important Do not drop the removed maintenance cartridge as ink may spill Do not place the removed maintenance cartridge on a desk or other surface as there may be ink on the bottom of the cartridge To prevent ink from leaking do not tilt the removed maintenance cartridge or t...

Page 147: ...he opening tightly to prevent the ink from leaking 5 Insert a new maintenance cartridge 5 6 Slide the maintenance cartridge until the mark on the maintenance cartridge is aligned 6 with the mark on the printer 7 Close the scanning unit cover 7 To close the scanning unit cover lift it up slightly and then lower it gently 147 ...

Page 148: ...148 ...

Page 149: ...a A if there is any information about the used space of the maintenance cartridge The maintenance cartridge is almost full Replace the maintenance cartridge as soon as possible Note The above screen shows estimated used space Selecting View model no displays the Maintenance cartridge model no screen for checking maintenance cartridge number To replace the maintenance cartridge select Replace Repla...

Page 150: ...utions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using Touch Screen Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Specifications 150 ...

Page 151: ...Safety Safety Precautions Regulatory Information WEEE 151 ...

Page 152: ...not place product close to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequencies other than those specified Plug the power cord into the socket completely Do not plug in or unplug the power cord with wet hands Do not damage th...

Page 153: ...ompletely and place bottles in standing position If the ink bottles are laid down ink may leak When refilling ink tanks take sufficient care to prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not leave ink bottles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp a...

Page 154: ...s Do not tilt the printer stand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinner Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the...

Page 155: ... Do not put the print head or ink bottles into a fire 155 ...

Page 156: ...que Ceci peut présenter un risque de choc électrique causé par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the U S A FCC Notice U S A Only For 120V 60Hz model Model Number K10552 Contains FCC Appro...

Page 157: ...tion exposure limits for at uncontrolled equipment This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body excluding extremities hands wrists feet and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Interference Do not use the pr...

Page 158: ...f the power and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Center Rights of th...

Page 159: ... or your household waste disposal service or visit www canon europe com sustainability approach Only for European Union and EEA Norway Iceland and Liechtenstein These symbols indicate that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU the Battery Directive 2006 66 EC and or national legislation implementing those Directives If a chemical...

Page 160: ... dieses Produkts tragen Sie zu einer effektiven Nutzung natürlicher Ressourcen bei Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten wenden Sie sich an Ihre Stadtverwaltung den öffentlich rechtlichen Entsorgungsträger eine autorisierte Stelle für die Entsorgung von Elektro und Elektronik Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www canon e...

Page 161: ...ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zijn geïmplem...

Page 162: ...io el servicio o el organismo encargado de la gestión de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Unió Europea i a l Espai Econòmic Europeu Noruega Islàndia i Liechtenstein Aquests símbols indican que aquest producte no s ha de llençar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE la Directiva relativa a piles i acumulado...

Page 163: ...orrere in sanzioni amministrative ai sensi dell art 255 e successivi del Decreto Legislativo n 152 06 Per ulteriori informazioni sul riciclaggio di questo prodotto contattare le autorità locali l ente responsabile della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Ape...

Page 164: ...aldsanlæg eller besøg www canon europe com weee eller www canon europe com battery for at få flere oplysninger om genbrug af dette produkt Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ Νορβηγία Ισλανδία και Λιχτενστάιν Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού ΑΗΗ...

Page 165: ... informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter avfallsadministrasjonen et godkjent program eller husholdningens renovasjonsselskap eller gå til www canon europe com weee eller www canon europe com battery Vain Euroopan unionin sekä ETA n Norja Islanti ja Liechtenstein alueelle Nämä tunnukset osoittavat että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER...

Page 166: ...tering eller se www canon europe com weee eller www canon europe com battery Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice OEEZ 2012 19 EU směrnice o bateriích 2006 66 ES a nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek likvidován s odpadem z domácností Je li v souladu s požadavky směrnice o bateri...

Page 167: ...letően informálódjon a helyi polgármesteri hivatalnál a helyi közterület fenntartó vállalatnál a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál illetve látogasson el a www canon europe com weee vagy www canon europe com battery internetes oldalra Tylko dla krajów Unii Europejskiej oraz EOG Norwegia Islandia i Liechtenstein Te symbole oznaczają że p...

Page 168: ...es Euroopa Liit ja EMP Norra Island ja Liechtenstein Antud sümbolid viitavad sellele et vastavalt elektri ja elektroonikaseadmete jäätmeid käsitlevale direktiivile 2012 19 EL patareisid ja akusid ning patarei ja akujäätmeid käsitlevale direktiivile 2006 66 EÜ ja või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos olmejäätmetega ära visata Kui keemiline sümbol on...

Page 169: ... dienestu pilnvaroto organizāciju vai iestādi kas veic sadzīves atkritumu apsaimniekošanu vai apmeklējiet tīmekļa vietni www canon europe com weee vai www canon europe com battery Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šie simboliai reiškia kad šio gaminio negalima išmesti į buitines atliekas kaip reikalaujama WEEE Direktyvoje 2012 19 ES ir Baterijų direktyvoje 2006 66...

Page 170: ...on europe com battery Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Тези символи показват че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC Директивата за батерии 2006 66 ЕО и или Вашето национално законодателство прилагащо тези Директиви Ако под показания горе символ е отпечатан символ за химически елемент съгласно разпоре...

Page 171: ...la www canon europe com weee sau www canon europe com battery Samo za Europsku uniju i EEA Norveška Island i Lihtenštajn Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada u skladu s direktivom WEEE 2012 19 EC Direktivom o baterijama 2006 66 EC i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električni...

Page 172: ...ikupljanje npr po principu jedan za jedan kada kupujete sličan novi proizvod ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme EEE baterija i akumulatora Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE Vaša saradnja na ispravno...

Page 173: ... Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 173 ...

Page 174: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 175: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 175 ...

Page 176: ...k the printer in a plastic bag so that ink does not leak Pack the printer in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE...

Page 177: ...rt then close the rear tray cover 7 8 Unplug the printer cable from the computer and from the printer then unplug the power 8 cord from the printer 9 Use adhesive tape to secure all the covers on the printer to keep them from opening during 9 transportation Then pack the printer in the plastic bag Close and seal the opening of the bag with an object such as tape so as not to leak ink 10 Attach the...

Page 178: ...178 ...

Page 179: ...r repair lending or transferring the printer to another person or disposing of the printer Reset settings For printers with fax capabilities user information and speed dial numbers can be backed up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data Backed up data can be restored to the repaired printer or another Canon printer Registering Reci...

Page 180: ...u press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord check that the ON lamp is not lit Print periodically Just as the tip of a felt pen ...

Page 181: ...Main Components and Their Use Main Components Power Supply Using Touch Screen 181 ...

Page 182: ...Main Components Front View Rear View Inside View Operation Panel 182 ...

Page 183: ...aper in Rear Tray Loading Envelopes in Rear Tray D Paper Guides Align with both sides of the paper stack E Cassette Load A4 B5 A5 Letter sized or Executive plain paper into the cassette and insert it into the printer Loading Plain Paper in Cassette F Paper Guides Align with right left front sides of the paper stack G Paper Output Tray Printed paper is ejected Pull out it before printing H Operatio...

Page 184: ... clearing jammed documents K Document Tray Open to load a document in the ADF You can load two or more sheets of document of the same size and thickness Load the document with the side you want to scan facing up L Document Output Slot Documents scanned from the ADF are delivered here M Document Guide Adjust this guide to match the width of document in the ADF N Document Cover Open to load an origi...

Page 185: ...O Platen Load an original here 185 ...

Page 186: ...connect the printer to a LAN C External Device Jack Connect an external device such as telephone or answering device D Telephone Line Jack Connect the telephone line E Power Cord Connector Plug in the supplied power cord F Transport Unit Cover Detach when removing jammed paper G Transport Unit Open when removing jammed paper 186 ...

Page 187: ...rear flat tray toward you when loading paper on a rear flat tray J Paper Guides Align with both sides of the paper stack Important Do not touch the metal casing Do not plug in or unplug the USB cable or LAN cable while the printer is printing or scanning with the computer This can cause trouble 187 ...

Page 188: ...ight If any ink levels are low refill the low tanks Refilling Ink Tanks D Upper Limit Line Indicates the maximum capacity of the ink E Single Dot Indicates the amount of ink required when replacing ink in print head F Lower Limit Line Indicates the lower limit of the sufficient amount of ink to print Refill the ink tank before the amount of ink is below this line G Ink Valve Lever Operate when tra...

Page 189: ...H Maintenance Cartridge Absorbs ink used for cleaning Replacing the Maintenance Cartridge I Print Head Holder The print head is pre installed 189 ...

Page 190: ... operating status Touch the screen lightly with your finger to select a menu item or button Using Touch Screen E Black button Starts black white copying scanning faxing etc F Color button Starts color copying scanning faxing etc G Stop button Cancels operation when print copy scan or fax transmission reception job is in progress H Alarm lamp Lights or flashes when an error occurs I FAX Memory lamp...

Page 191: ...Power Supply Checking that Power Is On Turning the Printer On and Off Unplugging the Printer 191 ...

Page 192: ... on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about 5 minutes To restore the display touch the touch screen The display is also activated again when a fax is received or an original is printed from a computer 192 ...

Page 193: ...isplayed on the touch screen see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or via network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power Turning off the printer Press the ON b...

Page 194: ...ng off the printer be sure to confirm that the ON lamp is off Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default 194 ...

Page 195: ... ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off 1 2 Confirm that the ON lamp is off 2 3 Unplug the power cord 3 The specification of the power cord differs depending on the country or region of use 195 ...

Page 196: ...ME screen consists of the two screens The screen can be switched by flicking left or right A Basic menu Select to copy or scan using the operation panel B Network Displays the current network status Select to display the basic network information or to change the network settings The icon differs depending on the network of use or the network status Wi Fi is enabled and the printer is connected to...

Page 197: ...er Wi Fi through Easy wireless connect Tap to display a confirmation screen for starting a connection Easy wireless connect The printer has been already put into the standby mode for easy wireless connect and smartphone when a is displayed D Setup Displays the printer s setting menus or the maintenance menus NEW appears when there is an information from PIXMA MAXIFY Cloud Link Using PIXMA MAXIFY C...

Page 198: ...d tips such as on ballpoint pens pencils or nails Touching the touch screen with wet or dirty hands Placing any objects on the touch screen Do not attach a protective sheet on the touch screen Removing it may damage the touch screen Tap Touch lightly with your finger tip and immediately release Use to select an item or photo on the screen Touch Touch lightly with your finger tip To move forward or...

Page 199: ...Drag While lightly touching the screen move your finger up down left or right Use to view lists of items or move sliders 199 ...

Page 200: ... Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Handling Printer Configuration Using the Web Browser 200 ...

Page 201: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Managing the Printer Power Changing the Printer Operation Mode 201 ...

Page 202: ...he image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 1 2 Click Print Options on the Page Setup tab 2 The Print Options dialog box opens 3 Change the individual settings 3 If necessary change the setting of each item and then click OK The Page Setup tab is displayed again 202 ...

Page 203: ...f function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 1 2 Check that the printer is on and then click Auto Power 2 The Auto Power Settings dialog box will open Note If the printer is off or if communication between the printer and the computer is disabled an error ...

Page 204: ...o disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important When you use the printer by connecting it to a telephone line vi...

Page 205: ...computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Configure settings 3 If necessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified ...

Page 206: ...necessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter 206 ...

Page 207: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 207 ...

Page 208: ...ata is received 1 Selecting Printer settings from Remote UI 1 2 Click Power control settings 2 3 Select Use auto power control and then click OK 3 4 Check the displayed message and click OK 4 5 Complete the following settings 5 Auto power off Specify the time from the list Printer automatically turns itself off when data is not sent within the specified time or the printer has remained inactive Au...

Page 209: ...mismatch If the check box is deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer Ink drying wait time You can set the length of the printer rest time until printing of the next page begins The wait time becomes longer as the value set in the l...

Page 210: ...ttings Other printer settings Rearrange home screen icons Language selection Firmware update Administrator password settings User management settings Reset settings Feed settings Web service setup ECO settings Quiet setting System information Job management Registering Favorite Settings My Presets Checking the Total Number of Uses of Printer 210 ...

Page 211: ... abrasion as an example 1 Check that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select Printer settings 3 The Printer settings screen is displayed 4 Select a setting item to adjust 4 The setting screen for the selected item is displayed 5 Select a setting item 5 6 Select a setting to specify 6 211 ...

Page 212: ...For more on setting items on the operation panel Setting Items on Operation Panel 212 ...

Page 213: ...ome screen icons Language selection Web service setup ECO settings Quiet setting Registering Favorite Settings My Presets Items for Paper Printing Print settings Feed settings Items for Maintenance Management LAN settings Firmware update Administrator password settings User management settings Reset settings System information Job management Checking the Total Number of Uses of Printer 213 ...

Page 214: ...umber printed on sent faxes Registering User Information Telephone line type Country or region other than China Selects the telephone line type setting for the printer Setting Telephone Line Type Note This setting may not be available depending on the country or region Telephone line auto selection China only If you select ON the telephone line type is selected automatically If you select OFF you ...

Page 215: ...e length of pause time for each when you enter P pause TTI position Selects the printing position of the sender information outside or inside the image area Remote RX Enables disables remote reception If you select ON you can specify the remote reception ID Remote Reception Color transmission When faxing color documents using the ADF selects whether to convert them into black white data if the rec...

Page 216: ...u select Do not print the received fax is stored in the printer s memory For details on the received fax stored in the printer s memory Document Stored in Printer s Memory Activity report Selects whether to print ACTIVITY REPORT automatically If you select Print the printer prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically For details on the procedure to print AC...

Page 217: ... the printer rejects the reception of faxes with no sender information or faxes from specific senders Rejecting Fax Reception Caller rejection If you subscribe to the Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If you select Yes on the subscribing ...

Page 218: ...Preparing for Faxing 218 ...

Page 219: ...the left right margins are not aligned You can adjust the left right margins in increments of 0 004 in 0 1 mm between 0 12 in 3 mm and 0 12 in 3 mm centered on the horizontal center of the paper Important When using A4 Letter sized paper the amount of adjustment that can be made is limited You cannot make adjustments greater than this limit Print target for plain paper Select Text only or Text and...

Page 220: ...he network settings information of the printer appears when it is connected by Wi Fi Some setting items are not displayed depending on the printer settings Items Setting Connection Enabled connected Enabled disconnected Disable Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Frequency 2 4 GHz 5 GHz Wi Fi security Inactive WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES WPA3 SAE AES Signal ...

Page 221: ...elect when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other connection types WPS PIN code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Advanced For deta...

Page 222: ...e network name and password Enable disable Wireless Direct Enables disables Wireless Direct Change network name SSID Changes the identifier SSID the printer s name displayed on a Wi Fi Direct compatible device for Wireless Direct Change password Changes the password for Wireless Direct Connection request confirmation Selecting ON displays the confirmation screen when a Wi Fi Direct compatible devi...

Page 223: ...ed setup Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or last character of the printer name TCP IP settings Performs IPv4 or IPv6 setting WSD settings Setting items when you use WSD one of the network protocols supported ...

Page 224: ...e as that already used for other LAN connected devices LPR protocol settings Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR Enables disables LLMNR Link Local Multicast Name Resolution Selecting Enable allows the printer to detect printer s IP address from the printer name without a DNS server IPP settings Selecting Enable allows you to print via the network with ...

Page 225: ...n IPsec settings Selecting Enable allows you to specify the IPsec security IEEE802 1X EAP settings Setting item when you use IEEE802 1X EAP WPA WPA2 Enterprise Enable disable Enables disables IEEE802 1X EAP Search for EAP router Searches switch access point of IEEE802 1X EAP and display it Last authentication result Displays the latest authentication result of IEEE802 1X EAP setting 225 ...

Page 226: ...arts Month Specify the month Week Specify the week DOW Specify the day of the week The screen to set the shift time to start summer time will be displayed after specifying the items above and selecting OK After specifying the shift time and selecting OK you can specify the end date time End date time Sets the date and time that summer time ends Month Specify the month Week Specify the week DOW Spe...

Page 227: ...scanning command from a computer or printing data is sent to the printer Use scheduling Specifies the time to turn on off the printer automatically for each day of the week Do not use power control Disables the function to turn on off the printer automatically Time zone Specifies the time zone according to a country or region you live in Specifying the time zone to the printer allows you to displa...

Page 228: ... ink tanks Use both color ink and black ink Black only Use only black ink Note When any of the inks reached the lower limit line printing and copying are disabled Fixed print quality Specifies print quality when printing on plain paper Screen lock settings Lock the screen to prevent the panel operation by someone other than the administrator Notification settings All notification screens are not d...

Page 229: ...ch Screen The setup menu screen will appear 3 Select Printer settings 3 The Printer settings screen is displayed 4 Select Rearrange home screen icons 4 The list of function displayed on the home screen is displayed 5 Select the function that you want to change the order then tap or 5 6 Select Apply 6 The list is displayed in the order the function was changed 7 Select Exit 7 229 ...

Page 230: ...dministrator password may be required to change the settings Japanese English German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Lithuanian Simplified Chinese Korean Traditional Chinese Thai Indonesian Vietnamese 230 ...

Page 231: ...uctions to perform update Check current version You can check the current firmware version Update notification settings You can set the printer to display the firmware update information on the touch screen when the firmware update is available When Idle Power off is selected the printer informs you of the update during idle and the update information also appears when you press the ON button Auto...

Page 232: ...nter a password 5 then select OK When the administrator password is not set the registration confirmation message is displayed Select Yes The message is displayed again Then select OK and proceed to step 7 6 Select Change administrator password 6 When you do not set the administrator password select Remove administrator password Select Yes in the displayed screen The message is displayed again The...

Page 233: ...anumeric characters and symbols 9 Select Apply 9 10 Enter the administrator password again 10 11 Select Apply 11 The administrator password is available Note When the administrator password is canceled or the effective range of the administrator password is set to Remote UI and other tools the user management is disabled 233 ...

Page 234: ...he setup menu screen will appear 3 Select Printer settings 3 The Printer settings screen is displayed 4 Select User management settings 4 Enable disable user management Set the valid invalid of the administration of the user registered by the remote UI 1 Select ON 1 2 Select Log in 2 Auto logout time When the operation is not performed by the registered user set the time to log out automatically S...

Page 235: ...ntries only Deletes all registered e mail addresses Fax settings only Returns all fax settings back to the default Disconnect the telephone line from the printer before you return this setting item back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or Wi Fi Connection Assistant reverts to the default setting...

Page 236: ...re identical with those registered in Feed settings If printing starts with the settings that do not match an error message is displayed on the touch screen Note When Disable is selected the settings in Feed settings is disabled Check paper replacement If you select ON the printer detects the paper replacement A screen for confirming the setting of paper is displayed Note A screen for confirming t...

Page 237: ...etes the printer to from Canon Inkjet Cloud Printing Center and sets the history saving Check Web service setup Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center Issue registration code In order to link the web service and printer obtain the registration code from the service origin DNS server setup Performs settings for a DNS server Select Auto setup or Manual setu...

Page 238: ...Check that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select ECO 3 4 Select Power control 4 5 Select Use auto power control 5 6 Specify settings as necessary 6 A Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer B Selecting ON enables the printer to turn on automatically when a ...

Page 239: ...heck that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select ECO 3 4 Select Two sided print settings 4 5 Specify settings as necessary 5 C Select two sided copying as a default D Select two sided printing of sent received faxes reports or lists as a default E Select two sided printing of template forms on the printer as a default 239 ...

Page 240: ...rrent date and time in advance Setting Sender Information Follow the procedure below to perform setting 1 Check that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select Quiet setting 3 4 Select ON or Use during specified hours 4 When ON is selected You can reduce the operating noise while printing is in progress When Use during specified hours is selected The scr...

Page 241: ...nfirmation screen is displayed and the icon appears as the Quiet setting menu icon Important Operating speed is reduced compared to when OFF is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced 241 ...

Page 242: ...cified Serial number Displays the printer serial number MAC address Wi Fi Displays the MAC address for Wi Fi MAC address Wired LAN Displays the MAC address for wired LAN Root cert thumbprint SHA 1 Shows the root certification thumbprint SHA 1 of the printer Root cert thumbprint SHA 256 Shows the root certification thumbprint SHA 256 of the printer 242 ...

Page 243: ...assword may be required to change the settings Display job history Displays the job history of Print from Copy Communication log Print job history Prints the job history of Print from Copy Communication log Restrict job history access This is the menu for the developer 243 ...

Page 244: ...istered Setting Editing Deleting the Registered setting Registering the Setting Select Save profile on each standby screen or on the screen displayed after the settings are specified Copy standby screen Scan standby screen Fax transmission standby screen When the confirmation screen of Save profile is displayed select Yes When the screen to enter the name of the setting is displayed enter the name...

Page 245: ...on the HOME screen 2 Using Touch Screen 3 Select Edit delete 3 You can change the order or name of the registered settings and delete the settings To change the order of the registered settings 1 Select Rearrange 1 2 Select setting you want to move 2 3 Tap or to move selected setting 3 4 Select Apply 4 5 Select Exit 5 To change the name of the registered settings 1 Select Rename 1 2 Select setting...

Page 246: ...4 Select Exit 4 246 ...

Page 247: ...No of sheets used for copying Displays the total number of copying No of sheets used for fax Displays the total number of received or printed faxes Sheets used for other functions Displays the total number of printing other than copying or faxing Number of fax sheets sent Displays the total number of sent faxes Number of sheets scanned Displays the total number of scanning Print usage statistics T...

Page 248: ...umidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is o...

Page 249: ...uper G3 G3 Data compressing system Black MH MR MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Color Approx 1 minute page at 33 6 kbps Based on Canon COLOR FAX TEST SHEET Gradation Black 256 levels Color 24 bit Fu...

Page 250: ... Wired LAN Supported Standards IEEE802 3u 100BASE TX IEEE802 3 10BASE T Transfer speed 10 Mbps 100 Mbps auto switching Security IEEE802 1X EAP TLS EAP TTLS PEAP Wi Fi Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b IEEE802 11a IEEE802 11ac Frequency bandwidth 2 4 GHz 5 GHz A frequency band that can be used varies depending on country or region Communication distance Indoors 164 feet 50 m E...

Page 251: ...Windows Server 2008 R2 SP1 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 and Windows Server 2022 Amount of hard disk space re quired for installing the driver 1 5 GB or more The necessary amount of hard disk space may be changed without notice macOS Operating System macOS Mojave 10 14 6 macOS Monterey 12 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be ava...

Page 252: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 252 ...

Page 253: ...ailable in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 508 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 P...

Page 254: ...r Media Type Windows Page Sizes You can use the following page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal Executive A6 A5 A4 B5 B Oficio M Oficio Foolscap Legal India KG 4 x6 10x15 5 x7 13x18cm 7 x10 18x25cm 8 x10 20x25cm L 89x127mm 2L 127x178mm Square 5 Hagaki Hagaki 2 Envelope Com 10 Envelope DL 254 ...

Page 255: ...0 mm Maximum size 8 50 x 47 24 in 216 0 x 1200 0 mm When Height of Page Size is set to a value exceeding 26 61 in 676 mm Media Type is set to Plain Paper Paper Weight You can use paper in the following weight range Rear Tray Cassette Plain paper From 17 to 28 lb 64 to 105 g m2 Rear Flat Tray Plain paper From 80 to 139 lb 300 to 523 g m2 255 ...

Page 256: ... Approx 200 sheets High Resolution Paper HR 101N 1 Approx 80 sheets N A Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Photo Paper Plus Glossy II PP 201 PP 208 PP 301 2 Photo Paper Pro Luster LU 101 2 Photo Paper Plus Semi gloss SG 201 2 Matte Photo Paper MP 101 A4 Letter 5 x7 13x18cm 8 x10 20x25cm 2L 127x178mm 10...

Page 257: ...e marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Name Model No Paper Output Tray Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 Approx 75 sheets High Resolution Paper HR 101N Approx 65 sheets Paper other than Genuine Canon Paper Common Nam...

Page 258: ...r notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with an adhesive surface on ...

Page 259: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 260: ...r of printable sheets per pigment color ink bottle Standard mode 14 000 sheets Economy mode 21 000 sheets Measurement conditions Measurement images Color printing A4 color document ISO IEC24712 Measurement method Canon original Paper type Plain paper Print driver setting Setting to the default for plain paper setting Quality to Economy The number of printable sheets is calculated based on the ink ...

Page 261: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Using PIXMA MAXIFY Cloud Link Paper Settings 261 ...

Page 262: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 262 ...

Page 263: ...e Windows Printer Driver Basic Printing Setup Basic Main Controls Basic Settings Tab Set Media Type Quality etc Media Quality Tab Set the Layout of Printed Documents Page Setup Tab Overview of the Printer Driver Updating the Driver 263 ...

Page 264: ...our purpose in Profiles on the Basic Settings tab If you select a print setting Paper Size and Media Type will change automatically Note When the paper size to be printed is selected from Printer Paper Size the zoom level is automatically set according to the selected paper size To select a zoom level of your choice add a checkmark to Zoom and enter a number 4 Select Media Type B According to Requ...

Page 265: ...e paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 265 ...

Page 266: ...Main Controls Basic Settings Tab Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 266 ...

Page 267: ...before printing Always print with current settings Page Size Printer Paper Size Media Type Quality Paper Source Copies Collate Orientation Grayscale Printing Page Layout Zoom 1 sided 2 sided Booklet Printing Binding Location Profiles The names and icons of frequently used printing profiles are registered When you select a printing profile according to the purpose of the document settings that matc...

Page 268: ...from the application software those settings have priority Envelope If you select this setting for printing an envelope Media Type is set automatically to Envelope In the Envelope Size Setting dialog box select the size of the envelope to be used Greeting Card When selected for printing a greeting card the Media Type is automatically set to Inkjet Greeting Card Quality will be set to High Note You...

Page 269: ...y any vertical and horizontal dimensions for the paper size Printer Paper Size Selects the size of paper actually loaded into the printer Normally it will appear as Same as Page Size and the document is printed with no scaling If you select a paper size that is smaller than the Page Size the document size will be reduced If you select a paper size that is larger the document size will be enlarged ...

Page 270: ...nt to print multiple copies Uncheck this check box when you want to print with all pages of the same page number grouped together Important When the application software that you used to create the document has the same function give priority to the printer driver settings However if the print results are not acceptable specify the function settings on the application software When you specify the...

Page 271: ...print 1 sided 2 sided Booklet Printing 1 sided Printing Select when performing single sided printing 2 sided Printing Select when performing duplex printing Automatic Selects whether duplex printing is to be performed automatically or manually To perform duplex printing manually uncheck this check box Booklet Printing The booklet printing function allows you to print data for a booklet Data is pri...

Page 272: ...ts name in the Profiles list on the Basic Settings tab Save the paper size setting Saves the paper size to the printing profile in Profiles To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked the paper size is not saved and consequently the paper size setting is not applied when the printing profile is selected Instead the printer...

Page 273: ...age to be printed You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Print Cut Paste in margins Specifies whether to print the words Cut and Paste in the margins These words serve as guidelines for pasting together the pa...

Page 274: ... box to print the document on one side of the booklet and select the side to be left blank from the list Margin Specifies the width of the stapling margin The specified width becomes the stapling margin from the center of the sheet Page Border Prints a page border line around each document page Check this check box to print the page border line Printer Media Information dialog box This dialog box ...

Page 275: ...g Media name Model No Media Type in the printer driver Paper information regis tered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II Plus Glossy II Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Plus Semi gloss Glossy Photo Paper Everyday Use GP 501 GP 508 Glossy Photo Paper Gl...

Page 276: ...ro 67 lb 250 g m2 Thick Paper Others Envelopes Envelope Envelope Window envelope Envelope Envelope Kraft Paper High Resolution Paper High Res Paper Embossed Paper High Resolution Paper High Res Paper Washi Washi Others Label Paper Label Paper Others Greeting Cards Inkjet Greeting Card Others Card Stock Card Stock Card stock Note When printing to cardboard select Card Stock from Media Type on the p...

Page 277: ...36cm Legal Executive 7 25 x10 5 184 2x266 7mm Executive A6 A6 A5 A5 A4 A4 B5 B5 B Oficio 8 5 x14 216 0x355 0mm B Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Oficio Foolscap F4 Oficio2 FC F4 Oficio2 Legal India 8 46 x13 58 215x345mm Legal India 4 x6 10x15cm KG 4 x6 10x15 5 x7 13x18cm 2L 5 x7 13x18 7 x10 18x25cm 7 x10 18x25cm 8 x10 20x25cm 8 x10 20x25cm L 89x127mm L 89x127mm 2L 127x178mm 2L 5 x7 13x...

Page 278: ... 07 Nagagata 4 Yougata 4 4 13 x9 25 Yougata 4 Yougata 6 3 86 x7 48 Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3 88 x7 5 98 4x190 5mm Envelope Monarch Card 2 17 x3 58 55x91mm Card 2 17 x3 58 Custom Size Others 278 ...

Page 279: ... that have photos or stickers attached When you use the automatic duplex printing function to print a postcard print the address side first and then print the message side When printing on each side of a postcard separately you will get cleaner printing if you print the message side first and then print the address side The paper settings on the printer driver are different depending on whether yo...

Page 280: ...When you perform printing the data will be printed onto the postcard 280 ...

Page 281: ...selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the Maintenance tab 6 Select the print quality 6 For Quality select the quality according to your purpose 7 Click OK 7 When you perform print the information is printed on the envelope Important When you ...

Page 282: ...deleted at any time Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 From Profiles on the Basic Settings tab select the printing profile to be used and if necessary change each of the settings You can also register necessary items on the Media Quality and Page Setup tabs 3 Click Add 3 The Add to Profiles dialog box opens 282 ...

Page 283: ... driver or upgrade the printer driver version the print settings that are already registered will be deleted from Profiles Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted 1 Select the printing profile you want to delete from the Profiles list on the Ba...

Page 284: ...pe Quality etc Media Quality Tab Media Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 284 ...

Page 285: ... a sheet of paper You can check an overall image of the layout The printer illustration shows how to load paper to match the printer driver settings Check whether the printer is set up correctly by looking at the illustration before you start printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is c...

Page 286: ...if the Quality is changed High Gives priority to print quality over printing speed Standard Prints with average speed and quality Economy Reduces the amount of ink used when printing Note Selecting Economy in Quality reduces ink consumption This means that you can print more than if you have Standard selected For details on Economy Mode see Economy Mode Color Intensity Selects color adjustment met...

Page 287: ...stment If you want to display the preview image with a color pattern check this check box Cyan Magenta Yellow Adjusts the strengths of Cyan Magenta and Yellow Moving the slider to the right makes a color stronger and moving the slider to the left makes a color weaker You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relati...

Page 288: ...iver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment with the printer driver ...

Page 289: ...Set the Layout of Printed Documents Page Setup Tab Page Setup Tab Description Setting the Number of Copies and Printing Order 289 ...

Page 290: ... Paper Size Copies Print from Last Page Collate Orientation Rotate 180 degrees Page Layout Zoom 1 sided 2 sided Booklet Printing Binding Location Specify Margin Print Options Stamp Background Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout The printer illustration shows how to load paper to match the p...

Page 291: ...check box to print your document in normal order starting from the first page Collate Check this check box to group together the pages of each copy when you want to print multiple copies Uncheck this check box when you want to print with all pages of the same page number grouped together Important When the application software that you used to create the document has the same function give priorit...

Page 292: ...for the document you want to print 1 sided 2 sided Booklet Printing 1 sided Printing Select when performing single sided printing 2 sided Printing Select when performing duplex printing Automatic Selects whether duplex printing is to be performed automatically or manually To perform duplex printing manually uncheck this check box Booklet Printing The booklet printing function allows you to print d...

Page 293: ...asurement is shown according to the units specified in Units Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper the page order and whether a page border line is to be printed around each document page The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Page Order S...

Page 294: ...an also be set in this dialog box The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the settings made on the Booklet Printing dialog box You can check what the document will look like when printed as a booklet Margin for stapling Specifies which side of the booklet is to be stapled Insert blank page Selects whether to print ...

Page 295: ...lication software is output to the printer driver the print result may contain unexpected colors If this happens checking this check box may resolve the problem Important Uncheck this check box under normal circumstances Even when this check box is checked only some of the information in the color profile is disabled and the color profile can still be used for printing Disable the paper source set...

Page 296: ... then print the data Depending on the application software being used the image data may be cut off or may not be printed properly In such cases select On If you will not be using this function select Off Important When using this function the print quality may drop depending on the print data Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer Sel...

Page 297: ...he first page only Background Background printing is a function that allows you to print an illustration or a similar object bitmap behind the document Check this check box to print a background and select a title from the list Select Background Opens the Background Settings dialog box You can register a bitmap as a background and change layout method and intensity of the selected background Backg...

Page 298: ...Type Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the font size for the stamp text string Outline Selects a frame that encloses the stamp text string If a large font size is selected for Size characters may extend outside of the stamp border Color Select Color Shows the current color for the stamp To select a different color cl...

Page 299: ...gle can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Rotation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab Note Click Defaults to set the stamp position to Center and the rotation to 0 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp Title Enter the t...

Page 300: ... a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the environment this function may not be available Click Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Sav...

Page 301: ...Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 301 ...

Page 302: ...print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pages with the same page number together Print from Last Page Collate Print from Last Page Collate Print from Las...

Page 303: ...gs on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Note By setting both Print from Last Page and Collate you can perform printing so that papers are collated one by one starting from...

Page 304: ...ize 3 Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order 4 If necessary click Preferences specify the following settings in the Page Layout Printing dialog box and click OK Page Order To change the page arrangement order select a placement method from the list Page Border To print a page border...

Page 305: ... you want to use from the Page Layout list 4 Specify the side to be stapled 4 The best Binding Location is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the Binding Location list 5 Set the margin width 5 If necessary click Specify Margin and set the margin width and then click OK 6 Complete the setup 6 Click OK on the P...

Page 306: ... is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then tap Start print on the printer operation panel to print the opposite side Important Automatic duplex printing can be performed only when one of the following paper sizes is selected from Page Size on the Page Setup tab Letter 8 5 x11 22x28cm A5 A4 B5 Hagaki 100x148mm...

Page 307: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 307 ...

Page 308: ...rent print data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select Canon XXX where XXX is your model name Displaying the Manu...

Page 309: ...details refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 Select Control Panel Hardware and Sound Devices and Printers 1 2 Right click the icon of yo...

Page 310: ...tor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer When Errors Occur The Canon IJ Sta...

Page 311: ...e Media Quality tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Automatic when 2 sided Printing is selected from 1 sided 2 sided Booklet Printing on the Page Setup tab Booklet Printing in 1 sided 2 sided Booklet Printing on the Page Setup tab Print from Last Page Collate Specify Margin and Stamp Background on the Page Setup tab Since the resolution in the pr...

Page 312: ...d in Word 3 Set Booklet Printing in Page Layout or 1 sided 2 sided Booklet Printing according to your requirements 4 Click OK to close the window 5 Without starting printing close the Print dialog box 6 Open Word s Print dialog box again 7 Open the printer driver setup window and click OK 8 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Incorporated printing may take time ...

Page 313: ...Custom Settings dialog box Perform this function to change the settings of this printer Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer View Printer Status Starts the Canon IJ Statu...

Page 314: ...selected for Page Size on the Page Setup tab the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting Do not detect mismatched paper settings when printing from a computer When you print documents from your computer the paper settings in the printer driver and the paper information registered on the printer do not ...

Page 315: ...tics to send information To stop sending information uncheck this check box The check box appears only if a user with administrator privileges is logged on If information is not provided the check box will not appear 315 ...

Page 316: ...tion on any errors that occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor displays icons and messages related to printer status and ink During printing you can check information about the document being printed and the print progress If an error occurs the status monitor displays the error content ...

Page 317: ...t the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Display on Top Displays the Canon IJ Status Monitor in front of other windows Display Guide Message Displays guide messages for complicated paper setting operations Envelope Printing Displays a guide mes...

Page 318: ...etailed information such as the printer status the print progress and remaining ink levels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Displays the For secure communication window This window allows you to download the route certificate register it to the browser and disable warning displays Help Menu Select this menu to display Help ...

Page 319: ...e The installation program starts 3 Install the driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You can download the driver for free but any Internet access charges i...

Page 320: ...2 Perform the uninstaller 2 Click Start When the confirmation message appears click Yes When all the files have been deleted click Complete The deletion of the Driver is complete 320 ...

Page 321: ...OS AirPrint Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers 321 ...

Page 322: ...Connected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Print from a Mac 1 Check that printer is turned on 1 Note If Auto power on is enabled printer automatically turns itself on when receiving a print job 2 Load paper in printer 2 3 Select paper size and paper type from printer 3 Register the set paper size and paper type on the prin...

Page 323: ...t An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer Select the correct items on the print dialog and the printer that correspond to the paper being printed If you selected Auto Select in Feed from the feed position will be different Only A4 A5 JIS B5 Executive and US Letter plain paper can be fed from the cassette main tray If p...

Page 324: ...o get connected after the printer turns on Print after checking that the printer is connected to the network You cannot print if Bonjour settings of printer are disabled Check LAN settings of printer and enable Bonjour settings Refer to Cannot Print Using AirPrint for printing problems The display of the settings screen may differ depending on the application software you are using Printing of Env...

Page 325: ...m the print dialog 3 Select Postcard for Paper Size from the print dialog Select the Hagaki you want to use for Media Type from the print dialog Important This printer cannot print on postcards that have photos or stickers attached 4 Uncheck Two Sided 4 Important Two sided printing is not possible for postcards so remove the Two Sided check mark If you print with the Two Sided check mark on the pr...

Page 326: ...er Default is selected in the displayed dialog 1 Note It may take a little time for your printer to appear 2 Select the printer 2 Select the printer listed as Bonjour Multifunction Note Check the following if printer does not appear Printer is on Firewall function of the security software is off In case of Wi Fi connection Printer is either connected to the wireless router or directly connected to...

Page 327: ...ialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software 1 The Page Setup dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software 1 The Print dialog opens 327 ...

Page 328: ...2 Check the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents Important If an error occurs an error message will appear...

Page 329: ...aining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 1 2 Select your model and then click Open Print Queue 2 The print status check screen appears 3 Select the unnecessary print job and click Delete 3 The selected print jobs will be deleted 329 ...

Page 330: ...nter and PC You cannot remove the printer if you are not logged on as the administrator For information about an administrative user see Users Groups from System Preferences 1 Open System Preferences and select Printers Scanners 1 2 Delete printer from list of printers 2 Select the printer you wish to remove from the list of printers and click Click Delete Printer when the confirmation message app...

Page 331: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 331 ...

Page 332: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 332 ...

Page 333: ...ng paper When you loading paper in the rear tray The screen to register the rear tray paper information is displayed If the page size on the touch screen matches the size of the paper loaded in the rear tray select Yes If not select Change to change the setting in accordance with the size of the loaded paper Note See Check paper replacement when you want to hide the screen for confirming the setti...

Page 334: ...he loaded paper Note For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When the paper settings for printing copying are different from the paper information registered to the printer Ex Paper settings...

Page 335: ... size setting for printing copying Replace the paper and print Select if you want to print after replacing the paper of the rear tray or the cassette For example when the paper size setting for printing copying is A5 and the paper information registered to the printer is A4 you load A5 sized paper in the rear tray or in the cassette before you start printing copying The paper information registrat...

Page 336: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu 336 ...

Page 337: ...printer is turned on 1 2 Load paper 2 3 Select Copy on the HOME screen 3 Using Touch Screen The Copy standby screen is displayed 4 Load original on platen or in ADF Auto Document Feeder 4 5 Specify settings as necessary 5 A Specify the page size and the media type B Specify the number of copies 337 ...

Page 338: ...printer starts copying Remove the original on the platen or from the document output slot after copying is complete Important Do not open the document cover or remove the original from the platen until scanning is completed If you load the original in the ADF do not move the original until copying is complete Adding Copying Job Reserve copy If you load the original on the platen you can add the co...

Page 339: ...Cancel the last reservation you can cancel the last copying job If you set a document of too many pages to add the copying job Cannot add more copy jobs Please wait a while and try again may appear on the touch screen Select OK and wait a while and then try copying again If Failed to reserve the copy job Start over from the beginning appears on the touch screen when scanning select OK and press St...

Page 340: ...een Preview When Preview is displayed on the print settings screen selecting Preview allows you to preview an image of the printout on the preview screen For details see below Displaying Preview Screen Setting Items Flick to display setting items and select the setting item to display the settings Select to specify the setting Following setting items can be changed Intensity Specify the intensity ...

Page 341: ...ize Select the page size Type Select the media type Print qlty Specify the print quality Important Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Single Page Copying Four Pages onto Single Page ADF duplex scan Select whether to perform duplex scanning from the ADF Auto Document Fe...

Page 342: ...rase copy When copying thick originals such as books you can make a copy without black margins around the image and gutter shadows Copying Thick Originals Such as Books ID card copy You can copy both sides of a card sized original such as an ID card onto a single sheet of paper Copying ID Card to Fit onto Single Page 342 ...

Page 343: ...Scanning Scanning in Windows Scanning in macOS Scanning from Operation Panel 343 ...

Page 344: ...eating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen Important Available functions and settings vary depending on your scanner or printer 344 ...

Page 345: ...to Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files 345 ...

Page 346: ... and Photo is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 11 Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder...

Page 347: ...Note To set the applications to integrate with see Settings Dialog Box 347 ...

Page 348: ... items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 3 4 Click Auto in the IJ Scan Utility main screen 4 Scanning starts Note To cancel the scan click Cancel Use the Settings Scanning from a Computer dial...

Page 349: ...F settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When set...

Page 350: ...F file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 1 2 Start IJ Scan Utility 2 3 Click PDF Editor in the IJ Scan Utility main screen 3 IJ PDF Editor starts 4 To specify the paper size resolution and other settings click Settings from the File 4 menu and then set each item in the Settings Scanning from a Computer dialog box Note Once settings are ...

Page 351: ...ion When deleting pages Click the page you want to delete and then click Delete Page on the Toolbar Note These buttons appear when two or more pages have been created 8 Select Save As in File menu 8 The Save dialog box appears 9 Specify save settings 9 Important The following items cannot be set for images whose resolution is outside the range of 75 dpi to 600 dpi or whose number of pixels in the ...

Page 352: ... normally select this setting High Compresses the file size when saving This will reduce the load on your network and server Important If you save PDF files with high compression repeatedly images may degrade Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Correct slanted text originals Se...

Page 353: ...tly Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts effects italics or hand written text Images with patterned backgrounds Set up password security Select this checkbox to display the Password Security Settings dialog box for setting a password for opening the created PDF file or a password for pr...

Page 354: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 354 ...

Page 355: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 356: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 356 ...

Page 357: ...up the network environment Starting from IJ Scan Utility 1 Start IJ Scan Utility 1 For how to start it see Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear 2 The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 1 2 On application s menu select machine 2 Note A mac...

Page 358: ...iew and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on mod...

Page 359: ...nt Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination 4 Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size 5 Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed 6 Adjust the size and position of the cropping frames ...

Page 360: ...ation to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 360 ...

Page 361: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 361 ...

Page 362: ...ems vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF ...

Page 363: ...tive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image a...

Page 364: ... selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Dele...

Page 365: ...just the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the Co...

Page 366: ...ilable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Toolb...

Page 367: ...able when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of th...

Page 368: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 369: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 369 ...

Page 370: ...ent type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly...

Page 371: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 372: ...ct the next action may appear Follow the prompt to complete For details see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Displ...

Page 373: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 374: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 375: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 376: ...estart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the ScanGear window before closing the application When using a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a ne...

Page 377: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virt...

Page 378: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 378 ...

Page 379: ...portant Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 cm square cannot b...

Page 380: ...ch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically Important For the portions in which items cannot be scan ned see Loading Origi nals Placing Documents ADF Auto Document Feeder Important Be careful not to let anything get inside the document output slot It may cause damage Place and align documents of the same size when scanning two...

Page 381: ...f document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide to match width of document 5 Do not slide the document guide too hard against the document The document may not be fed properly 381 ...

Page 382: ...Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around 382 ...

Page 383: ...he product used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for details To scan from the operation panel specify your scanner or printer with ...

Page 384: ...elect it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK 4 Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or pr...

Page 385: ... to start Windows 11 Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX2 Windows 7 From the Start menu click All Programs Canon Utilities IJ Net...

Page 386: ... If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network Communication Problems 386 ...

Page 387: ...ose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer Important Available functions and settings vary depending on your scanner or printer 387 ...

Page 388: ... to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Important Available functions and settings vary depending on your scanner or printer 388 ...

Page 389: ...magazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folder is the Pictures folder For how to specify a folder see Settings Dialog A...

Page 390: ...Note To set the applications to integrate with see Settings Dialog 390 ...

Page 391: ...ess cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Originals Scanning from Computer 3 Start IJ Scan Utility Lite 3 4 Click Auto in the IJ Scan Utility Lite main screen 4 Scanning starts Note To cancel the scan click Canc...

Page 392: ...ify the paper size resolution PDF settings etc click Settings and then set each 3 item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can be used for scanning from the next time In the Settings dialog specify image processing settings such as slant correction set where to save the scanned images and more as needed When setting is completed click OK 4 Cl...

Page 393: ...Scanning Tips Positioning Originals Scanning from Computer 393 ...

Page 394: ... the item type in IJ Scan Utility Lite and scan Placing Items Platen Placing Documents ADF Auto Document Feeder Placing Items When Using Stand Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifyin...

Page 395: ...ons placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note In IJ Scan Utility Lite place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically the diagonally striped area can not be scanned Important Inkjet All In One printer For the portions in which items cannot be scanned see Loading Originals Personal scanner For the portions in wh...

Page 396: ...te The location and number of document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide to match width of document 5 Do not slide the document guide too hard against the document The document may not be fed properly 396 ...

Page 397: ... platen 1 1 Open the document cover 1 2 Place the item with the side to scan facing the platen and then align it with the alignment 2 mark Important If you open the document cover wide the scanner may fall over Portions placed over A 0 094 inch 2 4 mm from the left edge of the platen or B 0 106 inch 2 7 mm from the front edge cannot be scanned 2 Gently close document cover 2 397 ...

Page 398: ...s in mind when using the scanner in the upright position Do not subject the scanner to vibration during operation The correct image results may not be obtained for example images may blur The item type may not be detected automatically In that case specify the item type in IJ Scan Utility Lite and scan 398 ...

Page 399: ...Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS Receiving Faxes Other Useful Fax Functions 399 ...

Page 400: ...ll not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing function All Setup FAX Setup Guide Individual Setup Step 1 Connecting Telephone Line Step 2 Setting Telephone Line ...

Page 401: ...el during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Connecting with General T...

Page 402: ...ected to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details r...

Page 403: ...DSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in to the modem C Computer D Telephone or answering machine Important When the splitter is not built in to the xDSL modem do not branch the telephone line before the splitter wall side And also do not c...

Page 404: ...ng Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up router 404 ...

Page 405: ...rol device such as an xDSL modem or terminal adapter the telephone line type may not be selected correctly In this case set the line type manually For details on how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to ...

Page 406: ...heck that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select Printer settings 3 4 Select Fax settings 4 5 Select Fax user settings 5 6 Select Telephone line auto selection 6 The current telephone line type is displayed 7 Check current telephone line type and then select OK 7 Note If you do not need to change the telephone line type press the HOME button to retur...

Page 407: ...Rotary pulse Select when your telephone line type is pulse dialing Touch tone Select when your telephone line type is tone dialing 407 ...

Page 408: ...e calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connection Connecting with General Telephone line Setting Receive Mode This section describes the procedure to select the receive mode 1 Check that printer is turned on 1 2 Select Fax on the HOME screen...

Page 409: ...r Receiving operation 1 When a call incomes the telephone will ring 1 2 Pick up the handset 2 If the call is a voice call talk on the telephone If the call is a fax hang up the handset after the printer starts receiving the fax Note The telephone may not ring when a call incomes even if it is connected to the printer depending on the type or settings of the telephone DRPD or Network switch Select ...

Page 410: ...riendly RX ON the printer automatically switches from telephone calling to fax reception by detecting the fax signal CNG signal when you lift the handset of the telephone or the answering device answers When you have an answering device connected to the printer select User friendly RX ON to switch to fax reception automatically after the answering device answers If you select User friendly RX OFF ...

Page 411: ...K Setting the DRPD Ring Pattern US and Canada only If you have subscribed to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line allowing you to have different numbers for fax calls and voice calls using only one telephone line Your printer ...

Page 412: ...ect DRPD 5 6 Select Advanced 6 7 Select ring pattern that your telephone company assigned to your fax number 7 8 Specify number of time and select OK 8 9 Select OK 9 The Function list screen is displayed 412 ...

Page 413: ...red recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Advanced fax settings under Fax settings Advanced fax s...

Page 414: ...ettings 3 4 Select Other printer settings 4 5 Select Date time settings 5 6 Set date 6 1 Select a setting item to change 1 2 Select number to enter 2 Enter only the last two digits of the year 3 Select OK 3 4 Select OK again when all settings are completed 4 7 Set time 7 1 Select a setting item to change 1 414 ...

Page 415: ...r printer to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regions is applied for Daylight saving time setting by default You need to change the default setting according to the latest information of your country or region Note This setting may not be available depend...

Page 416: ...g item to change and then specify the setting Select OK again when all settings are completed 2 Set time in 24 hour format when summer time starts 2 Select a setting item to change and then specify the setting Select OK again when all settings are completed 8 Set date and time when summer time ends 8 1 Set date when summer time ends 1 Select a setting item to change and then specify the setting Se...

Page 417: ...tion Note Before sending a fax be sure to enter your name and fax telephone number in Unit name and Unit TEL on the User information settings screen for US only 1 Check that printer is turned on 1 2 Select Setup on the HOME screen 2 Using Touch Screen 3 Select Printer settings 3 4 Select Fax settings 4 5 Select Fax user settings 5 6 Select User information settings 6 The screen to register the uni...

Page 418: ...acter is displayed 2 Enter unit name 2 3 Select OK 3 Note You can enter the name up to 24 characters including spaces 8 Enter unit fax telephone number 8 1 Select entry field under Unit TEL 1 The screen to enter the number is displayed 2 Enter unit fax telephone number 2 3 Select OK 3 418 ...

Page 419: ...Note You can enter the fax telephone number up to 20 digits including spaces 9 Select Register to finalize registration 9 419 ...

Page 420: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 420 ...

Page 421: ...tered recipients in the group Registering Recipients in Group Dial You can register up to 100 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the r...

Page 422: ...lect TEL number registration 4 5 Select Directory registration 5 The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number 6 Note If you already registered the recipients...

Page 423: ...to register the recipient s fax telephone number and name is displayed Go to next step From incoming call log When you select this registration method the screen to select the fax telephone number or the name from the incoming call logs is displayed Select a fax telephone number or name from the incoming call logs the screen to register the recipient s fax telephone number and name is displayed Go...

Page 424: ... next step 1 Select entry field of fax telephone numbers 1 The screen to enter the number is displayed 2 Enter recipient s fax telephone number 2 3 Select OK 3 Note When Telephone line type in Fax user settings under Fax settings is set to Rotary pulse you can enter a tone T by selecting the Tone key 12 Select Register to finalize registration 12 Note To register another recipient s number and nam...

Page 425: ...Printing List of Registered Destinations 425 ...

Page 426: ...stration 4 5 Select Directory registration 5 The screen to select an ID number is displayed Note If you already registered the recipients the recipients name is displayed next to the ID number If you already registered the group dial the icon and the group name are displayed next to the ID number 6 Select an unregistered ID number 6 Note If you already registered the recipients and they are displa...

Page 427: ...ntry field of group name 1 The screen to enter the character is displayed 2 Enter group name 2 3 Select OK 3 Note You can enter the name up to 16 characters including spaces 9 Register registered recipient as a member of group dial 9 1 Select Add member 1 The printer s directory is displayed Display by name 427 ...

Page 428: ...l order from the selected character C Select to display the screen to select an ID number of the registered recipient You can search the registered recipient by ID number By enter the ID number and selecting OK the registered recipients are displayed in order from the recipient of the ID number selected D The recipients that can be registered are displayed 2 Select a recipient to register as group...

Page 429: ...is displayed 4 Select a recipient to register as group member 4 The member to register is displayed on the list Repeat the procedure to register another member to the same group dial 10 Select Complete to finalize registration 10 Note To register another group select an unregistered ID number and operate in the same procedure You can check the recipients you have registered to the group dial by pr...

Page 430: ...registered information screen of the selected recipient is displayed 2 Select entry field of name or entry field of fax telephone numbers 2 The each edit screen is displayed 3 Change name or fax telephone numbers 3 4 Select OK 4 The touch screen returns to the registered information screen 5 Select Register 5 To change a group dial 1 Select Edit group dial 1 The registered information screen of th...

Page 431: ...When the confirmation screen is displayed select Yes to delete the recipient from the group dial 5 Select Complete to finalize changing 5 431 ...

Page 432: ...ect Function list 3 The Function list screen is displayed 4 Select TEL number registration 4 5 Select Directory registration 5 6 Select a recipient or a group dial to delete 6 7 Delete registered information 7 To delete an individual recipient 1 Select Delete recipient 1 2 When confirmation screen is displayed select Yes to delete 2 To delete a group dial 1 Select Delete group dial 1 2 When confir...

Page 433: ...nction list screen is displayed 5 Select Print reports lists 5 6 Select Directory list 6 7 Select an item to print 7 If you selected Recipient The confirmation screen asking if you print the list alphabetically by name is displayed If you select Yes Prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order If you select No Prints RECIPIENT TELEPHONE NUMBER LIST in the order of the ID number If ...

Page 434: ...s it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utili...

Page 435: ... do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 1 2 Start up Speed Dial Utility2 2 For Windows 10 click Start button and select All apps Canon Utilities and then Speed Dial Utility2 For Windows 8 1 or Windows 8 select Speed Dial Utility2 on the Start screen to start Speed Di...

Page 436: ...nual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings 2 Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List 3 Selects a setting item for editing Choose one item from TEL Number ...

Page 437: ...t button 6 Load from PC 6 Displays the telephone directory saved on the computer 7 Instructions 7 Displays this guide 8 Exit 8 Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC 9 Saves the telephone directory edited using Speed Dial Utility2 on the computer 10 Register to Printer 10 Regis...

Page 438: ...and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Save to PC 3 4 Enter file name on displayed screen and then click Save 4 Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Sa...

Page 439: ...ter Name list box and then click Display Printer Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit 4 The Individual or Group Selection dialog box is displayed 5 Click Register individual TEL number or Register group dial and then click Next 5 If Register individual ...

Page 440: ... registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the registered information to the printer 1 Click Register to Printer 1 2 When message appears check it and click OK 2 The information is registered to the printer 440 ...

Page 441: ...Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit 4 If an individual fax telephone number is selected 1 Enter a new name 1 2 Enter a new fax telephone number 2 If a grou...

Page 442: ...e 5 Click OK 5 To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the edited information to the printer 1 Click Register to Printer 1 2 When message appears check it and click OK 2 The information is registered to the printer 442 ...

Page 443: ...x telephone numbers is displayed 4 Select a code to delete from list and then click Delete 4 Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK 5 The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC ...

Page 444: ...information is displayed 4 Select an item to change and then click Edit 4 The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number 5 and then click OK To save the edited information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the edited information to the printer 1 C...

Page 445: ... To register a rejected number 1 Select an unoccupied code from list and then click Edit 1 2 Enter fax telephone number in Rejected Number dialog box and then click OK 2 To change a rejected number 1 Select a code to change from list and then click Edit 1 2 Enter fax telephone number in Rejected Number dialog box and then click OK 2 To delete a rejected number 1 Select a code to delete from list a...

Page 446: ...peed Dial Utility can be loaded 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Load from PC 3 4 Select a data of telephone directory RSD file rsd to register to your printer 4 5 Click Open on dialog box 5 The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd...

Page 447: ...ons it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utility...

Page 448: ...o use Speed Dial Utility2 via LAN connection The password entry screen may appear during startup or operation If it appears enter the administrator password and then click OK If you do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Select Applications on Go menu of Finder 1 2 Double click Canon Utilities fol...

Page 449: ... For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings 2 Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List 3 Selects a setting item for editing Choose one item from TEL Number Regi...

Page 450: ...t button 6 Load from PC 6 Displays the telephone directory saved on the computer 7 Instructions 7 Displays this guide 8 Exit 8 Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC 9 Saves the telephone directory edited using Speed Dial Utility2 on the computer 10 Register to Printer 10 Regis...

Page 451: ...and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Save to PC 3 4 Enter file name on displayed screen and then click Save 4 Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Sa...

Page 452: ...rinter Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit 4 The Individual or Group Selection dialog is displayed 5 Click Register individual TEL number or Register group dial and then click Next 5 If Register individual TEL number is selected 1 Enter name 1 2 Enter ...

Page 453: ...p dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the registered information to the printer 1 Click Register to Printer 1 2 When message appears check it and click OK 2 The information is registered to the printer 453 ...

Page 454: ... Settings 2 3 Click TEL Number Registration from Setting Item List 3 The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit 4 If an individual fax telephone number is selected 1 Enter a new name 1 2 Enter a new fax telephone number 2 If a group dial is selected 1 Enter a new group name 1 2 Add or delete a member to from group dial 2 To add...

Page 455: ...ve the edited information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the edited information to the printer 1 Click Register to Printer 1 2 When message appears check it and click OK 2 The information is registered to the printer 455 ...

Page 456: ...x telephone numbers is displayed 4 Select a code to delete from list and then click Delete 4 Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK 5 The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC ...

Page 457: ...s information is displayed 4 Select an item to change and then click Edit 4 The User Information dialog is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number 5 and then click OK To save the edited information on the computer 1 Click Save to PC 1 2 Enter file name on displayed screen and then click Save 2 To register the edited information to the printer 1 Cli...

Page 458: ...ayed To register a rejected number 1 Select an unoccupied code from list and then click Edit 1 2 Enter fax telephone number in Rejected Number dialog and then click OK 2 To change a rejected number 1 Select a code to change from list and then click Edit 1 2 Enter fax telephone number in Rejected Number dialog and then click OK 2 To delete a rejected number 1 Select a code to delete from list and t...

Page 459: ... Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 1 2 Select a printer from Printer Name list box and then click Display Printer Settings 2 3 Click Load from PC 3 4 Select a data of telephone directory RSD file rsd to register to your printer 4 5 Click Open on dialog 5 The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd t...

Page 460: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 460 ...

Page 461: ...2 Load original on platen or in ADF Auto Document Feeder 2 3 Select Fax on the HOME screen 3 Using Touch Screen The Fax standby screen is displayed A The receive mode selected currently is displayed B The date and time are displayed C Select to send faxes with the on hook dial function Using On Hook Dial Function D Select to send faxes with redialing Resending Faxes Redialing Busy Number E You can...

Page 462: ...n the HOME screen for the first time When you set up for faxing follow the procedure according to the instructions on the touch screen 4 Dial recipient s fax telephone number 4 1 Select entry field of fax telephone numbers 1 2 Enter fax telephone number 2 J Enters the number K Deletes the entered number L Enters a blank space M Enters a pause P 3 Select OK 3 The touch screen returns to the Fax sta...

Page 463: ...p OK is displayed on the touch screen By selecting OK the remaining documents are automatically ejected If you load the document on the platen After scanning the document the confirmation screen asking you if you load the next document is displayed To send the scanned document select Send now to start sending it To send two or more pages follow the message to load the next page and select Scan Aft...

Page 464: ...nt documents such as those pending redial are stored in the printer s memory They are not stored in the case of a sending error Document Stored in Printer s Memory Do not unplug the power cord until all documents are sent 464 ...

Page 465: ...al Redialing You can redial to the recipients dialed by entering the fax telephone numbers Manual Redialing Important It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax telephone numbers When you send important documents we recommend that you send them after speaking on the telephone Sending Fax after Speaking on Telephone Note Aut...

Page 466: ... Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory If documents remain in the ADF after the Stop button is pressed while scanning is in progress Originals in ADF Remove any originals from the document tray and ...

Page 467: ...r detailed illustration or fine print quality documents If the recipient s fax device is not compatible with Extra fine 300 x 300 dpi the fax will be sent in the Standard or Fine resolution Photo Suitable for photographs Note When sending a color fax documents are always scanned in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is select...

Page 468: ...The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK 468 ...

Page 469: ...Basic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes Fax Driver 469 ...

Page 470: ...ile menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where 3 XXX is the model name 4 Click Print or OK 4 Print dialog box in Notepad Note Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation For details on how to open the print settings dialog box...

Page 471: ...s book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephone number is incorrect the fax may be sent to an unexpected recipient When sending an important fax it is recommended that you send it after confirming the entered information and recipient s status ...

Page 472: ...ax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Transmit 7 When a confirmation message is displayed click OK Important If you cannot send a fax due to line failure or other problem see Cannot Send Faxes from Computer Canceling Transmission If you click Transmit in the Send Fax dialog box the printer icon is displayed in th...

Page 473: ...k in the displayed dialog box 2 Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple applications However you cannot change the address book you use as only one address book can be created per user Follow the steps below to open Windows Contacts Windows 10 Search for Contacts from Search ...

Page 474: ...Note For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last 5 The recipient s name will be printed at the top of the fax received by the recipient 474 ...

Page 475: ...the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows Vista the address book you created in Windows XP may not be reflected in Windows Vista In this case open the address book in the following procedure and reflect the information to a new address book ...

Page 476: ...From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file 4 The address book will be reflected in Windows Vista automatically Related Topic Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver 476 ...

Page 477: ...egistered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 1 2 Click Address Book in the displayed dialog box 2 3 Select the recipient you want to edit from the Address Book dialog box then click 3 Properties 4 Change information as needed on the Properties dialog box then click OK 4 477 ...

Page 478: ...m an address book 1 Open the print settings dialog box of the fax driver 1 2 Click Address Book in the displayed dialog box 2 3 Select the recipient you want to delete from the Address Book dialog box then click 3 Delete 478 ...

Page 479: ...4 When a confirmation message is displayed click Yes 4 479 ...

Page 480: ... to fax with an application such as Notepad and then click 1 the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where 2 XXX is the model name 3 Click Print or OK 3 Print dialog box in Notepad 4 Click Open Address Book in Set Recipient in the Send Fax dialog box 4 480 ...

Page 481: ... Select Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient to enter it as the recipient Important You cannot search by criteria other than name 481 ...

Page 482: ...rd all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory will be printed after turning the machine on Check 2 Is a document being sent from memory or a fax being received into memory When the message for the transmission reception is di...

Page 483: ...a support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual If you are in a hurry press the Stop button to close the message then send the fax Check 8 Is the telephone line connected correctly Reconnect the telephone line cable to the telephone line jack If t...

Page 484: ...the Fax Printer Icon Windows 10 Windows 8 1 Windows 8 Windows 7 1 Select Control Panel Hardware and Sound Devices and Printers 1 2 Right click the Canon XXX series icon or Canon XXX series FAX icon and select 2 Printing Preferences then Canon XXX series FAX Where XXX is the model name Windows Vista 1 Select Control Panel Hardware and Sound Printers 1 2 Right click the Canon XXX series FAX icon whe...

Page 485: ... Windows Vista 1 Select Control Panel Hardware and Sound Printers 1 2 Right click the Canon XXX series FAX icon where XXX is the model name and 2 select Properties 485 ...

Page 486: ...Bluetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers P To place a pause at the end of a sequence of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a numb...

Page 487: ...Sending Faxes from Computer Mac OS Sending Faxes Using AirPrint General Notes Fax Transmission Using AirPrint 487 ...

Page 488: ...rrectly Adding Printer to Computer 1 Open System Preferences and select Printers Scanners Print Scan 1 2 Click to display printer list 2 3 Select printer model name with Bonjour Multifunction displayed 3 Note If the printer does not appear check the following The printer is turned on The firewall function of the security software is off The printer is connected to the access point or directly conn...

Page 489: ...3 To open the Print dialog you typically select Print from the File menu of your application software 4 Select Canon XXX series Fax where XXX is the model name from Printer list 4 5 Specify fax paper settings as needed 5 6 Enter fax telephone numbers in To 6 489 ...

Page 490: ... busy the number is redialed automatically according to the automatic redialing setting of the printer You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Note To cancel automatic redialing wait until redialing starts and then press the printer s Stop b...

Page 491: ... Character Explanation 0 9 For use in telephone and fax numbers space To make the number easier to read You cannot insert a space at the front of a number You can use the following characters for Dialing Prefix Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read...

Page 492: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 492 ...

Page 493: ...y screen is displayed 3 Check receive mode setting 3 Check the receive mode setting displayed on the Fax standby screen Note For details on how to change the receive mode Setting Receive Mode 4 Load paper 4 Load the sheets of plain paper 5 Specify paper settings as necessary 5 Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the loade...

Page 494: ... automatically Forwarding Document in Printer s Memory to Shared Folder on Computer When TEL priority mode is selected When the call is a fax The telephone will ring when a call incomes Pick up the handset If you hear the fax tone wait for at least 5 seconds after it stops and then hang up the handset The printer will receive the fax Note If the printer will not switch to fax reception select Fax ...

Page 495: ...at least 5 seconds after it stops and then hang up the handset If Manual auto switch ON is selected in Advanced set RX start time to longer than the time before the answering device starts playing the answering message After making this setting we recommend that you call the answering device using a mobile phone etc to confirm that messages are recorded successfully in the answering device Set you...

Page 496: ...r Network switch is selected When the call is a fax The telephone will ring when a call incomes The printer will receive the fax automatically when the fax ring pattern is detected Note You can change the number of times to ring the telephone Advanced Settings of Receive Mode When the call is a voice call The telephone will ring when a call incomes When the printer does not detect the fax ring pat...

Page 497: ...phone company For DRPD You need to select the appropriate ring pattern on the printer Setting DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or region This setting may not be also available depending on the country or region 497 ...

Page 498: ...screen After checking the contents of the touch screen load paper and select OK You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Memory Note If the sender sends a document that is larger than Letter size or Legal size such as 11 x 17 inches the sender s device may send the fax automatically reduced i...

Page 499: ... paper type is set to Plain paper 2 sidedPrintSetting Select two sided printing or single sided printing Two sided printing is available for black white faxes Color faxes are printed on the single side of paper regardless of this setting After 2 sided is selected for 2 sidedPrintSetting select stapling side Note When Page size is set to A4 or Letter the received faxes are printed on the two sides ...

Page 500: ...as run out Load paper then select OK A different size of paper from that specified by Page size in Fax paper settings is loaded Load the same size of paper as that specified by Page size in Fax paper settings and then select OK The amount of remaining ink is insufficient to print a fax Refill ink tanks Refilling Ink Tanks The maintenance cartridge is full Replace the maintenance cartridge Replacin...

Page 501: ...d in the printer s memory or forward them to the shared folder of a computer and then delete them from the printer s memory and have the sender resend the faxes Document Stored in Printer s Memory We recommend you check printed pages immediately after faxes are received If a fax remains in the printer s memory you can reprint it after refilling the ink tank 501 ...

Page 502: ...Other Useful Fax Functions Document Stored in Printer s Memory 502 ...

Page 503: ...X Memory lamp regularly print the faxes or forward them to the shared folder of a computer and delete them from the printer s memory Printing Document in Printer s Memory Forwarding Document in Printer s Memory to Shared Folder on Computer Deleting Document in Printer s Memory Note The printer can store up to max 250 pages max 30 documents of faxes in the printer s memory When using ITU T No 1 cha...

Page 504: ...Note When Do not print is selected for Received documents in Auto print settings the FAX Memory lamp lights even if the unprinted fax is stored in the printer s memory 504 ...

Page 505: ...tandby screen is displayed 4 Select Function list 4 The Function list screen is displayed 5 Select Memory reference 5 The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received C Color is displayed ...

Page 506: ...is no document that can be printed is displayed Select OK to return to the previous screen The confirmation screen to select whether to print only the first page of the document is displayed If you select Yes only the first page of the document will be printed The document is still stored in the printer s memory If you select No all pages of the document will be printed The screen to confirm wheth...

Page 507: ...Touch Screen The Fax standby screen is displayed 3 Select Function list 3 The Function list screen is displayed 4 Select Memory reference 4 The memory list is displayed A Date and time of transaction and fax telephone number B Transaction number TX RX NO A transaction number from 0001 to 4999 indicates a document being sent A transaction number from 5001 to 9999 indicates a document being received...

Page 508: ...no document that can be deleted is displayed Select OK to return to the previous screen The confirmation screen is displayed If you select Yes the specified document is deleted from printer s memory To delete all documents stored in the printer s memory Select Batch process and then select Delete all documents The confirmation screen is displayed If you select Yes all documents are deleted from pr...

Page 509: ...r using Quick Utility Toolbox in advance For details on how to register the destination folder For Windows Destination Folder Settings For Mac OS Destination Folder Settings When forwarding a specified document you specify it by its transaction number If you do not know the transaction number for your target document print the list of documents MEMORY LIST first Printing Document in Printer s Memo...

Page 510: ...ard on the Memory list screen select Save specified document Note If the specified document is not stored in the printer s memory There is no document that can be forwarded is displayed Select OK to return to the previous screen Select Destination folder as the destination Select a destination folder to forward the specified document to the shared folder on the computer Note When you specify a PIN...

Page 511: ...DF files on the shared folder on the computer Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected If the printer is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress the error message is displayed on the touch screen Select OK to dismiss the error The faxes forwarded to the sha...

Page 512: ...is displayed 1300 is displayed Network Solve Network Troubles with The Printer s Diagnostic Functions Cannot Find Printer on Network Windows macOS Easy Understanding Network Connections Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Connecting with Wireless Direct Printing Network Settings 512 Paper Sources List of Support Codes for Printer Errors Network Com...

Page 513: ...d Scan Scanning Problems Windows Scanner Does Not Work Windows ScanGear Scanner Driver Does Not Start Windows IJ Scan Utility Error Messages Windows ScanGear Scanner Driver Error Messages Windows Cannot Print Scan from Smartphone Tablet Fax Cannot Send a Fax Cannot Print a Fax Fax received Saved in memory Appears Cannot Receive a Fax Cannot Receive a Color Fax Fax Setup Guide 513 ...

Page 514: ...Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults USB Connection Problems Updating Printer Firmware Printing Cannot Print Using AirPrint Printing Copying Stops Printer Does Not Pick Up or Feed the Paper No Paper Error Automatic Duplex Printing Proble...

Page 515: ...Printer Does Not Turn On Maintenance Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD Operation Problems 515 ...

Page 516: ... Connect Smartphone Tablet to Wireless Router WPS Router Button Connection Switching Printer s Connection to Network or Devices Cannot Find Printer on Network Windows macOS LAN Setting Tips Changing LAN Settings Network Key Password Unknown Cannot Remember Printer s Administrator Password Checking Network Information of Printer Restoring Printer s LAN Settings to Defaults Checking Wireless Router ...

Page 517: ...etwork Settings Switching Printer s Connection to Network or Devices Checking Status Code Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet Downloading Canon PRINT Inkjet SELPHY Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network Windows macOS Wired LAN Cannot Find Printer Searching Printer by IP Address or Host Name ...

Page 518: ...g Printer s Connection to Network or Devices Printing Network Settings Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network Windows macOS 518 ...

Page 519: ...Network Communication Problems Cannot Find Printer on Network Windows macOS Wireless Router Problems Printer Settings Smartphone Tablet Troubles for Network 519 ...

Page 520: ... Printer on Network Windows macOS Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Searching Printer by IP Address or Host Name During Setup 520 ...

Page 521: ...i Connection Assistant After the condition improves redo the setup of the printer Wi Fi Connection Assistant is a powerful solution tool for network problems Step1 Check Basic Items for Network Step2 Solve Problems Using Wi Fi Connection Assistant Step3 If the Solution Tool Does Not Solve the Problem Step1 Check Basic Items for Network Check1 Check power status Check your printer and the network d...

Page 522: ... Settings Note Depending on the wireless router note that different network name SSID is assigned for a bandwidth 2 4 GHz or 5 GHz or its usage for PC or game machine using alphanumeric characters at the end of network name SSID For more on checking the settings of the wireless router refer to the instruction manual supplied with the wireless router or contact the manufacturer If you use an encryp...

Page 523: ... 1 When the printer cannot be found on the setup screen using LAN connection setup make sure that all the network devices are connected to the router and the hub via LAN cables and that all the devices are turned on If LAN cable is not connected Connect the router hub computer and printer via LAN cables Make sure the printer is turned on Power Supply Make sure the printer the router and the hub ar...

Page 524: ... emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Step2 Solve Problems Using Wi Fi Connection Assistant Diagnose and repair the network connections using Wi Fi Connection Assistant Download Wi Fi Connection Assistant from the below page and install it on your comput...

Page 525: ...Check3 Solve network troubles with the printer s diagnostic functions See below Solve Network Troubles with The Printer s Diagnostic Functions 525 ...

Page 526: ...nnector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplu...

Page 527: ...tart computer 3 After restarting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart your computer choose Restart instead of Shut down 527 ...

Page 528: ...k Key Password Unknown Checking Wireless Router SSID Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS Router Button Connection Privacy Separator SSID Separator Network Separation Function 528 ...

Page 529: ...ss Router Unknown Cannot Connect For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicate with the wireless router Setting an Encryption Key Select the encryption containing WPA2 Note The factory default of wireless router supporting WPA3 may be set to WPA3 Make sure your computer can c...

Page 530: ...e printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise To configure IEEE802 1X EAP WPA WPA2 WPA3 Enterprise you also need to configure the authentication Radius server Contact the network administrator for more information This web page contains information about several models Depending on the specifications of the printer you are using some of the features described scanner copy etc may not ...

Page 531: ...nt If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router Check1 Check wireless router sett...

Page 532: ...he network administrator for more information This web page contains information about several models Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For details about the functions of your printer see Specifications With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If the ...

Page 533: ... Solve Network Troubles with The Printer s Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer s LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct 533 ...

Page 534: ...ed LAN Follow the procedure below to print out the network settings information Step1 Check that printer and wireless router are turned on Turn the wireless router back on Wait about five minutes and then turn the printer back on Step2 Check your devices e g computer smartphone tablet are connected to Internet Make sure that devices and the wireless router are connected to via Wi Fi or wired LAN a...

Page 535: ...empting to access the network If this warning message appears set the security software to always allow access Quit the security software and make sure that the printer is recognized and ready to use If so the cause is the firewall setting Change the firewall settings so that the printer is recognized and ready to use For details contact the manufacturer of the security software If you are using a...

Page 536: ...ss router connect it to the LAN port of the wireless router C 3 No IP address is assigned You can also check that the item 3 2 12 in the printed network settings information is blank Check the following items Check1 Is printer set to obtain an IP address automatically or is wireless router requesting manual addressing Refer to the wireless router s manual to enable DHCP auto acquisition settings o...

Page 537: ...e printer and the computer in the same room After changing the installation location print out the network settings information again and check the status of the signal Compare with the value in section 3 2 1 in the printed network settings information to determine the installation location Check4 Check wireless channel number of Wi Fi you are using on computer Make sure that the wireless channel ...

Page 538: ...metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room After changing the installation location print out the network settings information again and check the status of the signal Compare with the value in section 3 2 1 in the printed network settings information and place the printer in the location with...

Page 539: ...f DHCP is off set it on To check the settings of the wireless router refer to the instruction manual provided with it or contact its manufacturer C 11 The network name SSID remains the default value The network name SSID has not been set Check the network name SSID of the wireless router Verify the network name SSID and password of the wireless router you want to connect to and then set it up manu...

Page 540: ...hat are not in use before adding them Check4 Check that printer is selected as connection for various devices e g computer smartphone tablet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instruction manual or visit the manufacturer s website To check the ne...

Page 541: ...es poor Place the printer and the device close to each other Note Wireless Direct is set to disabled when you connect to and use an EAP router Also if you set Wireless Direct to enable in this case the wireless LAN Wi Fi will be set to Disable When using IEEE802 1X EAP WPA WPA2 WPA3 Enterprise enable the Administrator mode so that the Wireless Direct settings cannot be changed 541 ...

Page 542: ...e network setting information on the computer screen Canon Wi Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt from Start 1 2 Enter ipconfig all and press Enter 2 The IP address and MAC address of your computer appear If your computer is not connected ...

Page 543: ...omputer from Go menu of Finder double click Macintosh HD System Library CoreServices Applications Network Utility 2 Click Ping 2 3 Make sure Send only XX pings XX are numbers is selected 3 4 Enter IP address of target printer or target wireless router in Enter the network 4 address to ping 5 Click Ping 5 XXX XXX XXX XXX is the IP address of the target device A message such as the following appears...

Page 544: ...nformation To check the printer s network settings information display it using the operation panel of the printer or print it out Display on the touch screen LAN settings Print the network settings Printing Network Settings 544 ...

Page 545: ...re the HOME screen is displayed 4 Select Printer settings 4 5 Select LAN settings 5 6 Select Print details 6 7 Check message and select Yes 7 8 When the confirmation screen for printing passwords appears select ON or OFF 8 The printer starts printing the network setting information The following information on the printer s network setting is printed out Some setting values are not displayed depen...

Page 546: ...ireless LAN network name SSID 3 2 7 Channel Channel XXX 1 to 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165 3 2 8 Encryption Encryption method none TKIP AES 3 2 10 Authentication Authentication method none auto open shared WPA PSK WPA2 PSK WPA3 SAE WPA EAP WPA2 EAP WPA3 EAP 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 ...

Page 547: ...XXXX XXXX XXXX XXXX 3 2 28 Default Gateway3 Default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 29 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 33 IPsec IPsec setting Active Inactive 3 2 34 Security Protocol Security method ESP ESP AH AH Blank Not selected 3 2 35 Wireless LAN DRX Discontinuous recep tion wireless LAN Enable Disable 3 3 Wireless Direct Ac...

Page 548: ...isable 3 3 18 Frequency Wireless Direct fre quency 2 4 5 GHz 4 Wired LAN Wired LAN Enable Disable 4 1 MAC Address MAC address XX XX XX XX XX XX 4 2 Connection Wired LAN status Active Inactive 4 3 TCP IPv4 TCP IPv4 Enable 4 4 IP Address IP address XXX XXX XXX XXX 4 5 Subnet Mask Subnet mask XXX XXX XXX XXX 4 6 Default Gateway Default gateway XXX XXX XXX XXX 4 7 TCP IPv6 TCP IPv6 Enable Disable 4 8 ...

Page 549: ...X XXXX XXXX XXXX XXXX XXXX XXXX 4 21 Default Gateway4 Default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 25 IPsec IPsec setting Active Inactive 4 26 Security Protocol Security method ESP ESP AH AH Blank Not selected 4 27 Wired LAN DRX Discontinuous recep tion wired LAN Enable Disable 5 Other Settings Other settings 5 1 Printer Name Printer name Printer name 5 2 Wireless Direct Dev Name De...

Page 550: ... Certificate finger print SHA 1 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 5 21 Cert Fin gerprt SHA 256 Certificate finger print SHA 256 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx 7 Web Services Web Services 7 1 Unsent Usage Logs Number of unsent us age logs 0 to 200 7 2 Usage Log Last Sent Last date when usage log was sent XXXXXXXX 7 3 Web Service Status Registratio...

Page 551: ...rk impossible To use the printer over a network again after restoring it to the factory defaults refer to Setup Guide and redo setup If User management settings is enabled or LCD Remote UI and other tools is set as the scope for the administrator password the administrator password must be entered Initialize the network setting using the printer s operation panel Reset settings 551 ...

Page 552: ...XXXX Enable disable IPv6 Enable Enable disable WSD Enable Timeout setting WSD 15 minutes Enable disable Bonjour Enable Bonjour service name Canon GX4000 series LPR protocol settings Enable RAW protocol Enable LLMNR Enable Wi Fi DRX settings Enable Wired LAN DRX settings Enable 2 4GHz 5GHz Switch 2 4GHz XX represents alphanumeric characters Default value depends on printer To check value use operat...

Page 553: ...method WPA2 PSK AES Connection request confirmation Displayed 1 ab is specified at random and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 553 ...

Page 554: ... the printer to the Wireless Direct Restrictions Some printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise If you enable Wireless Direct while IEEE802 1X EAP WPA WPA2 WPA3 Enterprise is enabled IEEE802 1X EAP WPA WPA2 WPA3 Enterprise is disabled When IEEE802 1X EAP WPA WPA2 WPA3 Enterprise is enabled enable Administrator mode so that the Wireless Direct settings cannot be changed Connecting a ...

Page 555: ...evice in one of the following ways 2 Select network and Wi Fi on the setting of Android device Select QR code icon to the right of the Add network at the bottom of the list of Wi Fi connections and scan the QR code Scan the displayed QR code with the Android standard camera app Scan the displayed QR code with a QR code reading app The Android device is connected to the printer Note Wireless Direct...

Page 556: ...e printer touch screen Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes You can print from your smartphone or tablet by installing Canon PRINT Inkjet SELPHY Download it from App Store and Google Play For iOS device For Android device Changing Wireless Direct Setting Change the settings for the Wireless Direct following the procedure be...

Page 557: ...To set manually 1 Select the displayed identifier SSID 1 2 Change using the keyboard that appears 2 3 When you have finished making changes select OK 3 To set automatically 1 Select Auto update 1 2 Select Yes 2 You can check the updated setting Note To show the password select Show password To hide the password select Hide password Change password Change the password for Wireless Direct To set man...

Page 558: ...s connecting to the printer If you want the printer to display the screen to inform you a Wi Fi Direct compatible device is connecting to the printer select ON Important To prevent an unauthorized access we recommend you should select the setting to display the confirmation screen Note If you change the Wireless Direct setting of the printer also change the wireless router setting of the device 55...

Page 559: ...Problems While Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 559 ...

Page 560: ...device If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Check settings of your smartphone tablet Make sure Wi Fi is enabled on your device For de...

Page 561: ...ings of your smartphone tablet are not identical with those of the wireless router change the network settings of it to match with those of the wireless router Check5 Check that printer is not placed too far away from wireless router If the distance between the printer and wireless router is too far wireless communication becomes poor Place the printer and wireless router close to each other Check...

Page 562: ...ces e g smartphone tablet Select the network name SSID for Wireless Direct specified for the printer as the connection destination for devices Check the destination on your device For details refer to your device s instruction manual or visit the manufacturer s website To check the network name SSID for Wireless Direct specified for the printer print out the network settings information or use the...

Page 563: ...es not allow more than 5 devices to be connected Note Some printers support IEEE802 1X EAP WPA WPA2 WPA3 Enterprise Note that when IEEE802 1X EAP WPA WPA2 WPA3 Enterprise is set to Enable Wireless Direct is set to Disable Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For details about the functions of your printer see Spe...

Page 564: ...Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper No Paper Error Printout Copy Results Are Unsatisfactory Change to Offline Windows 564 ...

Page 565: ...properly connected to computer If you are using a USB cable make sure it is securely connected to both the printer and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is a problem with the relay device Conta...

Page 566: ...f printing from a computer delete unnecessary print jobs For Windows Deleting the Undesired Print Job For macOS Deleting the Undesired Print Job Check6 Is your printer s printer driver selected when printing The printer will not print properly if you are using a printer driver for a different printer For Windows Make sure Canon XXX series where XXX is your printer s name is selected in the Print d...

Page 567: ... Options dialog box For details refer to Page Setup Tab Description Important Selecting On for Prevention of Print Data Loss may reduce print quality After printing is completed select Off for Prevention of Print Data Loss Check8 If printing from your computer restart the computer Restart the computer and try printing again Important For Windows To restart your computer choose Restart instead of S...

Page 568: ...right and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the right left front paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 When loading envelopes consider the following When printing on envelo...

Page 569: ...sert the paper so that your hand does not directly touch the part in the center of the rear tray when removing the foreign object 3 Remove foreign object by hand with paper inserted 3 Put your hand between the paper you inserted and the rear tray to remove the foreign object 569 ...

Page 570: ...ry Check8 If two or more sheets of paper feed from cassette at once clean inside of cassette Cleaning Cassette Pads Check9 Are transport unit attached properly See Rear View for the positions of the transport unit If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out W...

Page 571: ...atch size and type of loaded paper If these settings do not match it is not possible to obtain the proper result If you are printing a photograph or an illustration an incorrect paper type setting may reduce the quality of the printout color Also if you print with an incorrect paper type setting the printed surface may be scratched The method for checking the paper and print quality settings diffe...

Page 572: ... quality setting and retry the printing Check4 If problem is not resolved click on illustration that corresponds to problem Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Printed in Black and White Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl 572 ...

Page 573: ...Smudged Uneven Colors Streaked Colors Printed Barcodes Are Not Recognized The Print Position Shifts Note Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For details about the functions of your printer see Specifications 573 ...

Page 574: ... head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles Step1 Print the nozzle check pattern After printing the nozzle check pattern examine the pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Pattern For macOS Printing a Nozzle Check Pattern If the pattern is not ...

Page 575: ... print head deeply again print the nozzle check pattern and check the result For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven Check3 When using paper with one printable surface check the correct printable side of the paper Printing on the wrong side of such paper may cause unclear prints or prints with reduced qual...

Page 576: ...s copy source a printed paper by printer If you use a printout done by this printer as the original print quality may be reduced depending on the condition of the original Print from the printer directly or reprint from the computer if you can reprint from it Check7 If the ink still does not come out Replace Ink in Print Head Note Although some air may enter the ink tube it is not a malfunction No...

Page 577: ...t Setup on HOME screen select Printer settings Other printer settings and set Force ink tank selection to All ink tanks Note If User management settings is enabled the user selection screen is displayed before the HOME screen is displayed If you print from the printer s operation panel the printer prints in color regardless of the ink settings used by the printer 577 ...

Page 578: ... lines are misaligned distorted or print results are otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually Aligning the Print Head Manually Check3 Increase print quality and try printing again Increasing the print quality using operation panel or from comput...

Page 579: ...ported Media Types Check3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it t...

Page 580: ... to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this setting Otherwise it wil...

Page 581: ...setting in the printer driver Adjusting Brightness Check7 Is platen glass dirty Clean the platen glass Cleaning Platen and Document Cover Check8 Is paper feed roller dirty Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check9 Is inside of printer dirty During duplex printing ink may stain the inside of the printer s...

Page 582: ... For macOS Set the waiting time using Remote UI Opening Remote UI for Maintenance 582 ...

Page 583: ...ess print data check box and click OK Important Clear the check box once printing is complete Check2 Are you trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on the Print Options dialog box of the printer driver For details refer to Page Setup Tab Descr...

Page 584: ...u trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on the Print Options dialog box of the printer driver For details refer to Page Setup Tab Description Important Selecting On for Prevention of Print Data Loss may reduce print quality After printing is ...

Page 585: ...ity settings Printout Copy Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the printer 585 ...

Page 586: ...ity using the operation panel or the printer driver may improve the print result Check2 Perform print head alignment Aligning the Print Head Note For Windows if the problem is not resolved after performing the print head alignment perform print head alignment manually Aligning the Print Head Manually 586 ...

Page 587: ...printer driver match and set the using printer as default Default Printer Keeps Changing Windows Confirm that the offline mode has been disabled If the printer is still offline proceed to the next step 4 Make sure that printer is not set to Use Printer Offline mode 4 For Windows 11 Press the Windows key and I key together then click Version information in the System dialog to display System versio...

Page 588: ...the below page and install it on your computer Checking Printer Connection Status Using Wi Fi Connection Assistant Refer to below in regard to starting up Wi Fi Connection Assistant Starting Up Wi Fi Connection Assistant Confirm that the offline mode has been disabled If the printer is still offline proceed to the next step 6 Uninstall printer driver and reinstall printer driver 6 If your printer ...

Page 589: ...Scanning Problems Windows Scanning Problems 589 ...

Page 590: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 590 ...

Page 591: ...USB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 With network connection check the connection status and reconnect as needed Network Scan Settings Check 6 Restart the computer Check 7 Reinstall MP Drivers from the Setup CD ROM or our website 591 ...

Page 592: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 593: ...Scanning Problems macOS Scanning Problems 593 ...

Page 594: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 594 ...

Page 595: ...B cable to a different USB port on the computer Check 5 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 6 Restart the computer Check 7 To scan from the printer s operation panel with USB connection click Scan from Operation Panel Settings in the Settings General Settings dialog and then check that the following checkboxes are...

Page 596: ...ote The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scanners only If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch to the release position then reconnect the USB cable 596 ...

Page 597: ...Problems Problems Sending Faxes Problems Receiving Faxes Cannot Print a Fax Telephone Problems Poor Quality Fax Received Fax Is Indistinctly Sent Cannot Set Shared Folder on Computer as Destination Folder 597 ...

Page 598: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax Cannot Perform Sequential Broadcasting by Redialing or Cannot Dial by Entering Numbers 598 ...

Page 599: ...hod of the telephone line is correct and contact your telephone company and the manufacturer of your terminal adapter If Hook key is disabled is displayed when you touch the hook key select Fax settings Security control Hook key setting and then select Enable Fax settings Check2 Is the telephone line type set correctly if only sending a fax is not possible Check the telephone line type setting and...

Page 600: ...heck1 Check if the Check RX fax information setting is not set to ON Set Check RX fax information in Security control of Fax settings to OFF Preventing Mistransmission of Faxes Check2 Check if the fax can be sent manually If you do not hear the fax sound of the other device from the printer after dialing the dialed phone number is incorrect or the destination is set to receive the fax manually If ...

Page 601: ... settings Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected for TX start speed Select 14400 bps or 33600 bps If the telephone line or connection is poor when using a general telephone reducing the transmission start speed may correct the error Reduce the t...

Page 602: ...nnot Print a Fax Cannot Print a Fax Fax received Saved in memory Appears Printer Does Not Switch Automatically Between Voice and Fax Calls Cannot Receive a Fax Cannot Receive a Color Fax Errors Often Occur When Received a Fax 602 ...

Page 603: ... will be stored in the printer s memory without being printed Memory Reception Printing starts automatically after replacing the ink tank Document Stored in Printer s Memory Check4 Is User management settings set to enable and are fax received documents set to not automatically print When User management settings is enabled and fax received documents are set to not automatically print the administ...

Page 604: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 604 ...

Page 605: ...ctly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 605 ...

Page 606: ...device such as an external telephone an answering device or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering device or a computer modem are connected correctly Connecting Telephone Line 606 ...

Page 607: ...check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM Select ON for ECM RX in Adv communication settings in Advanced fax settings under Fax settings Fax settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmissi...

Page 608: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer s Connection to Network or Devices Wrong Language Appears in LCD 608 ...

Page 609: ...ke sure power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem contact your nearest Canon service center to request a repair 609 ...

Page 610: ... 1 Check that printer is turned on 1 2 Select Setup on HOME screen 2 Note If User management settings is enabled the user selection screen is displayed before the HOME screen is displayed 3 Select ECO 3 4 Select Power control 4 5 Select Use auto power control 5 6 Select Auto power off 6 7 Select Never 7 The setting to shut off the power automatically is disabled Note You can use the scheduling fun...

Page 611: ...perly Note If your system environment does not support Hi Speed USB the printer operates at the slower speed of Full Speed or Low Speed In this case the printer works properly but printing scanning speed may slow down due to the communication speed USB Connection Not Recognized Check1 Check that printer is turned on Check2 Unplug the USB cable from the printer and the computer and then connect it ...

Page 612: ... of the USB cable connection of the printer What Is USB Cable Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Is the Hi Speed USB driver working properly on your computer Make sure the latest Hi S...

Page 613: ...elect Setup 2 Using Touch Screen Note If User management settings is enabled the user selection screen is displayed before the HOME screen is displayed 3 Select 3 4 Select sixth setting item from top 4 5 Select a language for touch screen 5 6 Select button on lower left 6 The desired language appears on the LCD 613 ...

Page 614: ...ivers Printer Driver Installation Windows Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Updating MP Drivers Printer Driver in Network Environment Windows Disable Function to Send Usage Information of Printer 614 ...

Page 615: ...Driver 1 For Windows 11 Select Settings Apps Select Apps features For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if there is Canon XXX series Driver or Canon XXX series Printer Driver you 2 want to install in list XXX is the model name 3 If you find MP Drivers Printer Driver for printer you want to install uninstall it 3 If not foun...

Page 616: ...nnector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplu...

Page 617: ...tart computer 3 After restarting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart your computer choose Restart instead of Shut down 617 ...

Page 618: ... Printer Driver for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers Printer Driver according to the specified installation procedure Note The network settings on the printer are not affected so the printer can be used on the network without redoing settings 618 ...

Page 619: ...Errors and Messages When Error Occurred Message Is Displayed Message for Faxing Is Displayed on Fax Standby Screen 619 ...

Page 620: ... paper runs out or jams a troubleshooting message is displayed automatically For some errors a support code error number is also displayed Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows 620 ...

Page 621: ...e are displayed on the Printer s Touch Screen For details on how to resolve errors with Support Codes see List of Support Codes for Printer Errors For details on how to resolve errors without Support Codes see Message Is Displayed 621 ...

Page 622: ...See Unplugging the Printer to unplug the printer correctly Cannot connect to the server Please wait a while and try again The printer cannot connect to the server due to a communication error Select OK on the printer s touch screen to cancel the error and try again after a while Check the page size and tap OK The size of the loaded paper is different from the paper size set in Fax paper settings S...

Page 623: ... starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Check 3 Make sure MP Drivers are installed correctly Refer to Updating the Driver to uninstall unnecessary drivers an...

Page 624: ...sary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your computer and retry the printing Printer driver could not be found Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers Could not print Application ...

Page 625: ...Z 1000 1003 1015 1070 1071 1072 1073 1200 1215 1263 1264 1265 1266 1267 1268 1300 1303 1304 1309 1310 1313 1369 136A 1401 1403 1405 140B 1434 147C 147D 1496 15A1 15A2 1643 1723 1724 1725 1726 1727 1831 1871 1876 2000 to 2ZZZ 2110 2113 2114 2120 2123 21F0 2200 2500 2700 2801 2802 2803 3000 to 3ZZZ 3252 3401 3402 3403 3404 3405 3406 3407 3408 340A 340B 340C 3412 3413 3414 3415 3416 3417 3418 3419 34...

Page 626: ... 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6D01 7000 to 7ZZZ 7500 7600 7700 7800 9000 to 9ZZZ 9500 A000 to ZZZZ B506 B508 B509 C000 C001 C100 C101 Note If no support code is displayed but the paper is not fed or output normally see What to Do If Paper Is Not Fed Output Normally 626 ...

Page 627: ...cument Feeder see What to Do When Document is Jammed in ADF Auto Document Feeder 2801 Important When checking the paper output slot feed slot or removing any foreign objects do not turn the printer upside down or tilt it The ink may leak out Check 1 Did you try to print on a small paper size such as 4 x6 10x15cm or Card size What to Do When Small Paper Sizes Are Jammed Check 2 Did you try to print...

Page 628: ...he feed slot of the rear tray C Remove any paper other than the jammed paper on the rear tray and then check if the jammed paper is visible in the feed slot of the rear tray Removing Jammed Paper through Feed Slot of Rear Tray Check 6 Is the jammed paper visible in the feed slot of the cassette D Retract the paper output tray and then check if the jammed paper is visible in the feed slot of the ca...

Page 629: ...ed slot Removing Jammed Paper inside Printer Removing Jammed Paper through Feed Slot of Rear Flat Tray 1 Press printer s Stop button 1 2 Hold jammed paper firmly with both hands and pull it out slowly 2 Slowly pull out the paper so as not to tear it 3 Redo printing 3 All jobs in the print queue are canceled Redo the printing 629 ...

Page 630: ...irmly with both hands and pull it out slowly 1 Slowly pull out the paper so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected automatically The printer cannot be turned off while it is sending or receiving a fax or when the received fax or the unsent fax is stored in the printer s memory Make sure that all faxes have ...

Page 631: ...t of Rear Tray 1 Hold jammed paper firmly with both hands and pull it out slowly 1 Slowly pull out the paper so as not to tear it Note If the paper cannot be pulled out or is torn refer to the following page to detach the transport unit and then pull out the jammed paper from the feed slot of the rear tray Removing Jammed Paper from Rear Side 2 Load paper in rear tray 2 Loading Photo Paper Plain P...

Page 632: ...ar it Note If the paper cannot be pulled out or is torn detach the transport unit cover and remove the jammed paper from the rear side Removing Jammed Paper from Rear Side 2 Load paper in cassette 2 Loading Plain Paper in Cassette Note The loadable paper in the cassette is A4 Letter A5 B5 or Executive size plain paper 3 Select OK on printer s touch screen 3 The printer resumes printing Reprint the...

Page 633: ...g and then turn off the printer 1 Press printer s Stop button 1 2 Turn off printer and unplug it 2 3 Open scanning unit cover 3 Important Do not touch the clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or your hand it could damage the printer 4 Check if jammed paper is under print head holder 4 If the jammed paper is under the print head holder move...

Page 634: ...the print head holder hold the print head holder and slide it slowly to the far right or left 5 Hold jammed paper firmly with both hands 5 If the paper is rolled up pull it out and grasp the edges of the paper 634 ...

Page 635: ...you pull out it a bit of paper may remain in the printer Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the printer 8 Close scanning unit cover 8 To close the scanning unit cover lift it up slightly and then lower it gently 635 ...

Page 636: ...ote Make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer 11 Redo printing 11 All jobs in the print queue are canceled Redo the printing If the measures above do not solve the problem see Removing Jammed Paper from Rear Side 636 ...

Page 637: ... press the printer s Stop button to stop printing and then turn off the printer 1 Press printer s Stop button 1 2 Turn off printer and unplug it 2 3 Retract paper support and paper output tray 3 4 Turn printer so that rear side of printer faces toward you 4 Important When changing the orientation of the printer do not turn the printer upside down or tilt it The ink may leak out 5 Detach transport ...

Page 638: ...up pull it out and grasp the edges of the paper Note Do not touch the inner parts of the printer If you are unable to remove the jammed paper follow the steps below to detach the transport unit and then remove the paper 1 Detach transport unit 1 Lift up the transport unit and pull it out 638 ...

Page 639: ... not touch the inner parts of the printer 3 Make sure all jammed paper is removed 3 4 If parts A are raised tip them toward you 4 Important If you replace the transport unit without lowering parts A toward you it could damage the printer 639 ...

Page 640: ...it until it reaches the back of the printer 7 Attach transport unit cover 7 Insert the projections of the right side of the transport unit cover into the printer and then push the left side of the transport unit cover until it is closed completely 640 ...

Page 641: ... print documents with photos or graphics A5 paper may curl and jam as it leaves the printer 10 Redo printing 10 All jobs in the print queue are canceled Redo the printing Note If the 1300 error recurs check the feed slot of the rear tray again If a foreign object is in the rear tray refer to Check 1 in What to Do If Paper Is Not Fed Output Normally and take appropriate action If the measures above...

Page 642: ...Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 642 ...

Page 643: ...cts in the rear tray What to Do After loading the paper in the rear tray correctly follow the messages displayed on the printer s touch screen Loading Photo Paper Plain Paper in Rear Tray Loading Envelopes in Rear Tray If a foreign object is in the rear tray refer to Check 1 in What to Do If Paper Is Not Fed Output Normally and take appropriate action 643 ...

Page 644: ...ly What to Do After loading the paper in the cassette correctly follow the messages displayed on the printer s touch screen Loading Plain Paper in Cassette Note This error may occur if the transport unit is not installed correctly Refer to the following page to check the transport unit Removing Jammed Paper from Rear Side 644 ...

Page 645: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Make sure to close the scanning unit cover after refilling ink or other operations 645 ...

Page 646: ...and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 646 ...

Page 647: ...e cartridge may not be installed properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge 647 ...

Page 648: ...1723 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge 648 ...

Page 649: ...nstalled maintenance cartridge cannot be used This printer cannot use maintenance cartridges that have been installed in other printers What to Do Replace with a new maintenance cartridge Replacing the Maintenance Cartridge 649 ...

Page 650: ...e cartridge may not be installed properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on removing and installing the maintenance cartridge 650 ...

Page 651: ...ce the maintenance cartridge Replacing the Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used When this message is displayed you must replace the maintenance cartridge 651 ...

Page 652: ...t to Do The printer will not be able to print with a full maintenance cartridge Tap the printer s OK button to cancel the error and then prepare a new maintenance cartridge For details on the maintenance cartridge see Replacing the Maintenance Cartridge 652 ...

Page 653: ...loading the paper in the cassette and installing the cassette in the printer and then follow the messages displayed on the printer s touch screen Important Align the paper guides of the cassette with both edges of the paper Push the cassette all the way into the printer Load the paper correctly and install the cassette correctly referring to Loading Plain Paper in Cassette 653 ...

Page 654: ... To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the cassette and retry printing copying follow the steps below 1 Select Next 1 2 Select Cancel print 2 3 Reinstall cassette into printer 3 654 ...

Page 655: ...edia type 4 The paper information is used to specify the print settings in step 5 Check the paper information paper size and media type and select Yes 5 Specify paper information paper size and media type 5 When copying 1 Select Settings 1 655 ...

Page 656: ...rinter Paper Size Paper Settings on the Printer Driver and the Printer Media Type 6 Press printer s Color button or Black button 6 Other Measures Load paper specified in print settings To replace the paper in the cassette with paper suitable for the print settings and continue printing copying follow the steps below 1 Check print settings and select Next 1 2 Select Replace the paper and print 2 65...

Page 657: ... register the paper information paper size and media type of the paper loaded in the cassette to the printer correctly Print without changing paper and print settings For example to continue printing copying with a mismatch between the paper loaded in the cassette and the paper information registered in the printer follow the steps below 657 ...

Page 658: ...lect Print with the loaded paper 2 Note Depending on your printer s settings Print with the loaded paper may not be displayed Disable notifications for 2110 error To disable the function to detect paper setting mismatch follow the steps below 1 Select Setup on printer s HOME screen 1 658 ...

Page 659: ...2 Select Feed settings 2 3 Select Detect paper setting mismatch 3 4 Select Disable 4 659 ...

Page 660: ...sette Note To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the printer and retry printing copying follow the steps below 1 Select Next 1 2 Select Cancel print 2 3 Reload paper used for printing copying 3 When using paper from the rear tray 660 ...

Page 661: ...te 4 Check paper information paper size and media type 4 The paper information is used to specify the print settings in step 5 When using paper from the rear tray Check the paper information paper size and media type and select Yes 661 ...

Page 662: ...ck the paper information paper size and media type and select Yes 5 Specify paper information paper size and media type 5 When copying 1 Select Settings 1 2 Specify paper information paper size and media type that you checked in step 2 4 662 ...

Page 663: ...r Driver and the Printer Media Type 6 Press printer s Color button or Black button 6 Other Measures Load paper specified in print settings To replace the paper in the rear tray cassette with paper suitable for the print settings and continue printing copying follow the steps below 1 Check print settings and select Next 1 2 Select Replace the paper and print 2 663 ...

Page 664: ...ear tray When changing the paper in the cassette 4 Register paper information paper size and media type in printer 4 When the paper in the rear tray is changed Select Change and register the paper information paper size and media type of the paper loaded in the rear tray to the printer correctly 664 ...

Page 665: ...and print settings For example to continue printing copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer follow the steps below Important The printed result may not be the intended color or size 1 Select Next 1 2 Select Print with the loaded paper 2 Note Depending on your printer s settings Print with the loaded paper may not be disp...

Page 666: ...ications for 2113 error To disable the function to detect paper setting mismatch follow the steps below 1 Select Setup on printer s HOME screen 1 2 Select Feed settings 2 3 Select Detect paper setting mismatch 3 666 ...

Page 667: ...4 Select Disable 4 667 ...

Page 668: ...ote To disable notifications for this error disable the function to detect paper setting mismatch What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing copying follow the steps below 1 Select Next 1 2 Select Cancel print 2 3 Reload paper in rear tray 3 668 ...

Page 669: ...edia type 4 The paper information is used to specify the print settings in step 5 Check the paper information paper size and media type and select Yes 5 Specify paper information paper size and media type 5 When copying 1 Select Settings 1 669 ...

Page 670: ...rinter Paper Size Paper Settings on the Printer Driver and the Printer Media Type 6 Press printer s Color button or Black button 6 Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the print settings and continue printing copying follow the steps below 1 Check print settings and select Next 1 2 Select Replace the paper and print 2 6...

Page 671: ... register the paper information paper size and media type of the paper loaded in the rear tray to the printer correctly Print without changing paper and print settings For example to continue printing copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer follow the steps below 671 ...

Page 672: ...lect Print with the loaded paper 2 Note Depending on your printer s settings Print with the loaded paper may not be displayed Disable notifications for 2114 error To disable the function to detect paper setting mismatch follow the steps below 1 Select Setup on printer s HOME screen 1 672 ...

Page 673: ...2 Select Feed settings 2 3 Select Detect paper setting mismatch 3 4 Select Disable 4 673 ...

Page 674: ...cancel the error You cannot replace the internal parts of the printer yourself Contact your nearest Canon service center to request a repair as soon as possible Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repair see Repairing Your Printer 674 ...

Page 675: ...3252 Cause The maintenance cartridge is almost full What to Do The printer will not be able to print with a full maintenance cartridge Tap the printer s OK button to clear the error message 675 ...

Page 676: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 676 ...

Page 677: ...o print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or your hand it could damage the printer Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transport...

Page 678: ...rn it back on 2 3 Perform Replace Ink in Print Head 3 Replace Ink in Print Head If the error recurs after taking the above actions contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 678 ...

Page 679: ...in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 679 ...

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