Troubleshooting
155
Recording
Pressing
Y
will not start recording.
- You cannot record while the camcorder is writing previous recordings onto the memory (while
the ACCESS indicator is on or flashing). Wait until the camcorder has finished.
- The memory is full or it already contains the maximum number of scenes (3,999 scenes). Delete
some recordings (
A
92, 123) or initialize the memory (
A
35) to free some space.
The point where
Y
was pressed does not match the beginning/end of the recording.
- There is a slight interval between pressing
Y
and the actual start/end of recording.
This is not a malfunction.
The camcorder will not focus.
- Autofocus does not work on the subject. Focus manually (
A
47).
- The lens or Instant AF sensor is dirty. Clean the lens or sensor with a soft lens-cleaning cloth
(
A
168). Never use tissue paper to clean the lens.
When a subject flits across in front of the lens, the image appears slightly bent.
- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in
front of the camcorder, the image may seem slightly warped. This is not a malfunction.
Changing the operating mode between recording (
Ü
)/record pause (
Û
)/playback (
Ð
) takes
longer than usual.
- When the memory contains a large number of scenes, some operations may take longer than
usual. Save your recordings (
A
127) and initialize the memory (
A
35).
Movies or photos cannot be recorded properly.
- This may occur as movies and photos are recorded/deleted over time. Save your recordings
(
A
127) and initialize the memory (
A
35).
Cannot record a photo while recording movies.
- You cannot take photos in
mode, while the digital zoom is activated (
A
142), while
fading in or fading out a scene (
A
83) or while using double slot recording (
A
35).
After using the camcorder for a long time, it becomes hot.
- The camcorder may become hot after using it continuously for long periods of time; this is not
a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for
a short while, it may indicate a problem with the camcorder. Consult a Canon Service Center.
Cannot create a new story.
- A memory can contain a maximum of 98 user-created stories. Delete some stories from the
gallery (
A
94) or select a different memory (
A
33).
Playback
Cannot copy/move scenes in a story.
- The memory is full. Delete some recordings (
A
92, 123) to free some space.
Cannot delete a scene.
- You may not be able to delete scenes recorded or edited using another device.
Deleting scenes takes longer than usual.
- When the memory contains a large number of scenes, some operations may take longer than
usual. Save your recordings (
A
127) and initialize the memory (
A
35).
Cannot capture a video snapshot scene from a movie.
- You cannot capture video snapshot scenes from scenes recorded or edited using another
device and then transferred to a memory card connected to the computer.
- The memory is full. Delete some recordings (
A
92, 123) to free some space.
COP
Y
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